Stockland National Retail Design & Fitout Guidelines

Store design is important for creating a positive impact for your business, so it is critical that you engage a professional, qualified and experienced team to work with you and our team to ensure the best outcome for your tenancy. Our philosophy is to help our tenants achieve maximum impact and creativity, through the tenancy design and delivery process.

Section One – Design Principles

This takes you through Stockland’s overall design principles. We encourage you to be creative, innovative and push the boundaries of design.

Section Two – From Concept to Trade

This takes you through the four-stage process – from concept to trade. Each stage includes steps to help with every aspect of the process:

DESIGN PRINCIPLES Shopfronts

First impressions count, make your shopfront a point of difference. Be creative, bold, innovative and adventurous. Create an impression to entice customers. Your shopfront will maximise your impact through innovative design, articulation and selection of quality finishes and graphics.

DESIGN PRINCIPLES

Shopfronts

Interest

Create interest and articulation through your entry transition point

Appropriate

Use materials appropriate to the design, which are high quality, hard wearing and suitable for exposure and sustainably sourced

Height

Utilise the full height of the shopfront to maximize proportions and impact

Displays

When the shopfront is open, ensure that the visible displays are constructed from quality finishes and integrated into the overall design

Finishes

Integrate the shopfront finishes to encapsulate any columns, services risers and services/ FHR cupboards

Doors

Conceal door closure systems and integrate them into the shopfront design

Glazing

When using glazing, maximise panel sizes, and recess glazing channels

Alternatives

We encourage the use of alternatives to fully glazed shopfronts. Solid shopfront elements are to complement the overall design, consider texturing and layering

Considered

Framed glazing is considered if it complements overall design

Signage

Your main shopfront signage is to be 3-dimensional and internally illuminated. Your RDM will consider approving non-illuminated signage with exceptional design merit

Sustainable

We encourage the use of natural, sustainable materials, sourced through an ethical supply chain

DESIGN PRINCIPLES

Shopfronts

What you need to know

• Set stainless steel ferrules flush within the floor finish. This is to protect the floor from drop bolts necessary for locking mechanisms to entry doors. Recess and conceal all tracks, guides locks and hinges.

• Integrate recessed corner protection detail to all shopfront exposed edges.

• Shopfront elements must sit on or behind the lease line, with the exception of 3-dimensional signage (outgo to be approved by your RDM).

• Alterations to a Stockland supplied shopfront will be a Category 1 cost.

• Where external tenancies have doors that will not be utilised, you will need to replace the unused doors with fixed elements to suit the shopfront.

• Consult a Structural Engineer for your shopfront design, door closure system, signage and any structural elements. Ensure your shopfront and signage are entirely self-supportive and constructed independently of the Centre’s ceiling or bulkhead. You will need to have the structural design certified by a structural engineer and submit documentation prior to works commencing.

• Provide details of the shopfront to base building junctions, including;

– IT capping (refer Tenancy Plan drawings for your specific IT junction finish)

– Mall/Tenancy Flooring

– Mall/Centre Ceiling

Not permitted

• Glazing fins

• Exposed roller shutters and mullion tracks

• Plain painted materials

• Aluminium composite panel (ACP), regardless of polyethylene content

• Large expanses of plain materials

DESIGN PRINCIPLES

Flooring

DESIGN PRINCIPLES

Flooring

The floor finish is an opportunity to create visual impact and enhance the overall store design, customer experience and complementing the store concept. Enrich your customers’ experience using colour, texture, pattern and detail.

DESIGN PRINCIPLES

Flooring

Quality

Use high quality architectural finishes

Contrasting

Consider using contrasting design features and flooring materials

Finish

Incorporate a hard wearing, durable ingo floor finish from the lease line to the door closure line, for the entire width of the opening

Suitable

Kiosks may use the mall floor finish, however food kiosks must install a suitable flooring over the mall finish, with flush junctions

Recessed

Provide a 3–5 mm recessed metal flush transition strip between changes in all floor finishes, including tenancy and mall floor

Flooring

What you need to know

• Ensure your flooring meets all Slip and Fire Rating Codes and Standards. You must provide this certification prior to installation.

• All wet areas are to have a waterproof membrane installed, to be extended 500mm up all inter-tenancy walls and be certified.

• Where there is difference in height between the mall finish and your floor finish, provide a transition ramp that complies with Code.

• Where applicable, integrate your building expansion joints into the floor finishes to suit the base building’s joint detailing.

• Provide specifications of your heavy items, such as safes so that Lessee can provide a structural engineer’s report. Any required slab strengthening will be a Category 1 cost.

• Install a recessed floor mat to entries at external facing tenancies.

• Any floor finish outside the line of the shopfront door closure must be durable (e.g. tile, stone or mall floor finish) to meet the performance standard of the mall floor finish.

• Mall finish ingo flooring to stop at shopfront door closure line to allow for mall finish cleaning.

Not permitted

• Non-commercial grade products

• Untreated concrete finishes

DESIGN PRINCIPLES Walls

DESIGN PRINCIPLES

Walls

The treatment and finish of walls can introduce contrast and variation into your design, create features that draw attention to a particular space or product, and enhance elements of the tenancy.

DESIGN PRINCIPLES

Walls

Variety

Finish walls with a variety of materials, textures, hues and graphics

Optimise

Optimise the full height of your walls to create focus on your product and brand

Lighting

Integrate ambient and accent lighting to highlight your product

Hero

Identify and create a hero wall visible to the primary traffic flow

What you need to know

• Walls to back of house areas, store rooms, kitchens or treatment rooms are to be full height to the underside of ceiling. Doors to all back of house, store rooms and kitchens are to have a door closer.

• Ensure all wall fixtures are self-supporting or adequately braced as inter-tenancy walls are non-load bearing.

• Walls surrounding cold/freezer rooms are to have moisture-resistant plasterboard installed to full height incorporating a full-height waterproof membrane.

• Where applicable, integrate any base building expansion joints into your wall finishes.

Not permitted

• Unfinished blockwork

• Exposed conduits/wiring

• Continuous slat wall or peg wall

• Exposed cold/freezer room panelling in food tenancies visible to your customers

• Polyurethane panels are not to be used. PIR (polyisocyanurate) panels are to be used in construction of cool rooms. PIR panels are high performance and fire resistant.

DESIGN PRINCIPLES

Ceilings & Lighting

Ceilings and lighting can determine the look and feel of the space within your tenancy, influencing the ambience and mood. Thinking creatively will allow the ceiling zone to become an integrated part of the design. Your retail store lighting design is a major element in enhancing your image, building your brand and attracting customers.

DESIGN PRINCIPLES

Ceilings & Lighting

Feature

Integrate defining architectural or decorative feature elements

Height

Maximise ceiling height

Hierarchy

Create visual hierarchy by using varied levels of intensity and styles

Impact

Utilise ceiling zone to create visual impact and highlight focus areas and assist with wayfinding Shadow

Incorporate shadow details at mall junction point

Lighting

Embrace and maximise the use of lighting to create focal points and interest

Comfort

The lighting should be designed for comfort with minimal glare

Ceilings & Lighting

What you need to know

• Use a specialised lighting consultant to design your store’s lighting.

• Access Panels are to be flush mounted Allen-key style.

• Set speakers back 3m in from the lease line.

• Open ceiling designs will incur Category 1 costs to alter where applicable all flexible mechanical air and fire systems to rigid and extension of the inter-tenancy walls. Exposed ceiling services are to be finished/sprayed out.

• If your tenancy is over 300m² use a set plasterboard ceiling for at least the first 3m in from the lease line, or other approved feature finish.

• Provide details of tenancy ceiling junction to shopfront/mall ceiling/bulkhead.

• Your tenancy’s lighting design must comply with the requirements of Section J of the National Construction Code of Australia (NCC).

• Set your shopfront lighting and illuminated shopfront signage to a timer, programmed to the Centre trading hours.

• General lighting consisting of linear or compact fluorescent is not to be located within the first 3m of the shopfront zone. Use feature lighting to this zone.

• AC registers and sprinkler escutcheon plates to be finished to match ceiling colour.

• In line with sustainable design, lighting illuminance levels are recommended as follows:

– Floor: as defined in AS1680 to suit the space usage.

– Ceiling (average): 0.5 kcd/m² with a maximum of 1.5 kcd/m².

– Walls: 50% of the lighting level at floor level.

• Ceilings to adhere to current Codes and be Seismic rated to meet NCC Standard.

Not permitted

• Supporting your ceiling from mall soffit, bulkhead or Centre services

• Exposed power cables from the ceiling

• Grid and tile ceiling (unless >300m²)

• Prismatic lighting diffusers

• High energy use light fittings

DESIGN PRINCIPLES

Signage, Graphics, Multimedia & Sound

Branding is essential – establishing your brand is the starting point for the rest of your tenancy and customer’s experience. Attract, impress and inspire with your signage and graphics. Assert brand identity to promote impulse visits by customers.

DESIGN PRINCIPLES

Signage, Graphics, Multimedia & Sound

Creative

Make the signage exceptionally creative and a primary focal element of the store design

Graphics

Use graphics throughout the fitout to reinforce your brand and visual impact

Dimensional

Main shopfront signage is to be dimensional and illuminated

Finishes

Where used, integrate menu boards or poster frames with high quality finishes to complement your design

Multimedia

Multimedia screens are to be integrated into the design. Number, size and location of screens to be approved by your RDM

Integrate Integrate the display of any services list, operating hours or specials into your shopfront design

Signage, Graphics, Multimedia & Sound

What you need to know

• Limit your signage and logo to the store trade name.

• Make sure your illuminated signage is on a timer switch and programmed to suit the Centre’s trading hours.

• Utilise professional graphic framing systems suitable for retail application.

• If graphics are installed to clear glazing and are visible from inside the tenancy, the reverse side must present well.

• Conceal all fixing, conduit and wiring.

• Consult a Structural Engineer for your shopfront signage installation, and provide structural design and installation certification for fixing details.

• Speakers are to be set back a minimum of 3m into the store from the lease line.

Audible noise is to be no more than 75 decibel rating.

• If providing multimedia screens:

– They must be commercial grade.

– They are to be used for the promotion of the retailer only and no third party advertising may be displayed.

– If proposed on the shopfront, they must be fully integrated into the shopfront design and all fixing and wiring concealed.

– They must be switched off outside trading hours.

– Content should contain a minimum of 70% engagement content such as full motion video interspersed with up to 30% static or animated store promotions, offers or retailer brand awareness content.

– One set of content to display at a time – the screen should not be split into sections.

– No sound to be emitted.

Not permitted

• Strobing, moving or activating signage

• Vinyl applied to the external face of glazing

• Placards, banners and pennants

• Framed lightbox signage

• Aluminium composite panel (ACP), regardless of polyethylene content

PRINCIPLES

Visual merchandising is a multi-sensory tool used by retailers to catch the attention of customers and attract them into a store to make a purchase.

DESIGN PRINCIPLES

Merchandising, Fixtures, Fittings, Equipment & Seating

For general tenancies:

For food tenancies:

Quality

Fixtures and fittings are to complement the overall design and be constructed out of high quality finishes

Lighting

Incorporate ambient and feature lighting to highlight your product and displays POS

Set point of sale joinery back from the lease line

Change

Consider changing displays regularly reflecting seasons or occasions

Dimensional

Food court front counters are to be 3-dimensional and constructed from high quality finishes Extras

Integrate condiments, utensils, cutlery etc. into the overall design

Equipment

Self-contained exhaust hoods (if equipment under a certain wattage) require Health approval

Seating

Where a seating zone is allocated, integrated fixed seating barriers are required to an agreed layout, and should not be more than 900mm high.

Refrigeration

Refrigerator units and exposed exhaust canopies are to be integrated into the overall design

Furniture

Ensure the furniture is commercial grade and complements the overall store design concept

Merchandising, Fixtures, Fittings, Equipment & Seating

What you need to know

• Fixtures, fittings and merchandising units are to be located behind the lease line.

• POS equipment and cabling are to be built into the joinery and not visible to the customer.

• Provide doors to joinery units concealing all storage items (e.g. POS).

• Comply with DDA requirements.

• All refrigeration condensers are to be remotely installed.

• Woks must be waterless.

• Any equipment with integral cooling/heating motors are to ventilate internally to the tenancy.

• Where a seating zone is allocated, your furniture layout, barrier details and specifications must be approved, prior to manufacture and installation.

• For an external seating area your RDM and if applicable local council must approve proposed:

– External umbrellas or shade sails (high quality only). A structural engineer must certify wind loadings and fixings.

– Heating or fans proposed.

• We encourage a range of different seating types and styles e.g. chairs, stools, lounge, banquet and bench seating.

Not permitted

• Large areas of blank wall above wall fixtures

• Continuous slat wall or pegboard panels

• Secondary branding on equipment

• Standalone or bench-mounted fridges to front of house

DESIGN PRINCIPLES

Kiosks

DESIGN PRINCIPLES

Kiosks

Kiosks are a prominent feature in a mall environment so they must demonstrate an exceptional design standard.

DESIGN PRINCIPLES

Kiosks

For general kiosks:

For food kiosks:

Visual

All sides of the kiosk are to be visually activated with no blank faces

Refrigeration

Refrigeration units are to be incorporated into the overall design

Lighting

Cabinetry display lighting is to be concealed

Quality

A combination of high quality materials and finishes are to be utilised in the kiosk design

Extras

Integrate condiments, utensils, cutlery etc. into the overall design

Creative

Signage and graphics are to be incorporated in a creative way

Height

Maximum height of kiosk is 1400mm – create articulation by varying heights to perimeter faces

Sign

Single blade sign can be a maximum size of 2700 (h) x 800 (w) x 150 (d) mm

Multimedia

If used, multimedia screens are to be integrated into the design. Number, size and location of screens to be approved by your RDM

Sign

Primary blade sign can be a maximum size of 2700 (h) x 800 (w) x 150 (d) mm. If required, a secondary blade sign/menu board can be a maximum of 2400 (h) x 800 (w) x 150 (d) mm

Kiosks

What you need to know

• Comply with DDA requirements.

• Provide doors to joinery units concealing all storage items.

• Where feature canopies are approved, they are not to impede on sight lines.

• Exposed corner junctions are to be treated with recessed corner edge protection.

• Conceal all fixing and wiring from customers’ view.

• When a mall column is located on the edge or within the kiosk lease line, the mall column is to be utilised in lieu of a blade sign.

• Integrated equipment extraction systems will be required where cooking is involved.

• Any equipment with integral cooling/heating motors is to ventilate internally to the kiosk.

• The height of equipment within the kiosk is not to exceed 1500mm.

• Refer Design Principles: Signage, Graphics, Multimedia & Sound in the General section for Multimedia Screens and Content.

Not permitted

• Painted finishes

• Displays that impede on sight lines or protrude past lease line

Stockland Sustainability Strategy

What you need to know

We have the unique opportunity to create the right balance of social, environmental and economic conditions for our communities, customers and investors now and in the future. We aim to achieve a minimum Green Star Rating under the Green Building Council of Australia.

Our 2030 Sustainability strategy vision is to regenerate the environment, ignite inclusive prosperity, and inspire people to thrive. We’re turning that vision into action with the work we’re doing now towards a more sustainable future for Australia.

We’re creating a better way to live through regenerative and circular living, inclusive and accessible living, and healthy and connected living. We’re making changes – big and small. Like investing in renewable energy and technology. Reducing our carbon footprint. Diverting waste from landfill. Providing electric vehicle charging stations.

We have a great track record in designing and creating sustainable places that are energy efficient and low impact making them better places to work, shop and relax. We’re leaders in developing Green Star rated retail centres like the award-winning 5 Star rated Green Hills. And we’re committed to supporting local businesses and boosting local economic activity.

We’re building for a future that protects, restores and regenerates natural environments in our retail town centres and communities. We’re investing in our on-and off-site habitat restoration and recognising traditional land management practices that restore natural environments.

Sustainable Design Criteria

We are committed to improving the overall performance of all our retail Centres, for the benefit of the community, our business and the environment.

These criteria aim to:

• Lower energy and water consumption

• Reduce waste

• Promote an appropriate selection of materials, fixtures, fittings and equipment

• Promote circular economy

Retailers, Designers and Fitout Contractors all need to take these criteria into account when delivering tenancies in our Centres.

Energy Efficiency

Reduce your energy demand and increase your energy efficiency through:

• Self-closing doors to external tenancies

• Checking running times on air conditioning and lighting

• Providing kitchen extraction systems with variable speed drives and on/off switches for energy reduction

• Purchasing high-star, energy-efficient equipment

• Motion sensor lighting in back of house

• Utilising natural daylight where possible and installing daylight sensor systems

• Installing energy efficient lighting fixtures

• Using waterless Woks

Mandatory ESD Requirements:

• Power and lighting consumption to meet NCC/BCA allowances in Section J

• Water heaters must meet Minimum Energy Performance Standards (MEPS)

• Minimum 4 Star Energy Rating for equipment

Product Stewardship

We seek the use of building materials that are responsibly sourced and have a sustainable supply chain and encourage sustainability and transparency in product specification under one or more of the following initiatives:

• Reused Products (products are reused from a previous use, following any required cleaning, testing, repairs or resurfacing)

• Recycled Content Products (products have a high recycled content)

• Environmental Product Declarations (the product’s manufacturer has published a cradle-to-grave EPD that is third-party certified)

• Third-Party Certification (such as: Ecospecifier; AFRDI Green Tick; Good Environmental Choice Australia; SMaRT; or Global Green Tag)

• Stewardship Programs (that cover the supplier responsibilities for recovery and re-lease, re-use or recycling at the product’s end of life)

Occupant Comfort

Occupancy comfort can be obtained through:

• Being aware of the noise levels within the tenancy and treating the areas as required with noise reduction materials

• Utilising natural light where possible and controlling glare

• Ensuring your design meets NR40 and 45 standards

Water Management

Reduce your demand and increase your water efficiency through:

• High star rating water efficient fixtures and equipment

• Cleaning products that minimise the usage of water

Mandatory ESD Requirements:

• Plumbing fixtures and fittings to meet WELS water rating

• Waterless wok systems

• Trigger nozzles installed on wash down hoses

Waste Management

Reduce your energy demand and increase your energy efficiency through:

• Recycling as much construction waste as possible

• Using appropriate bin systems during fitout period

• Implementing operational procedures to reduce wastage

Materials/Indoor Pollutants

Consider the environmental impact of the elements within your design. You can reduce your environmental footprint by:

• Using eco-friendly materials, plants and sealants

• Using highly recyclable materials

• Eco-friendly construction methods

• Sustainably obtained materials

• Low VOC finishes and materials

• Ensuring engineered timber products like plywood and particleboard have low formaldehyde emissions

What is Section J ?

Section J of the National Construction Code (NCC) sets out the mandatory compliance criteria of energy efficiency in buildings. You must ensure that your fitout complies with this section of the code.

At Stockland we have a focus on ethically sourced materials that have low embodied carbon, no modern slavery and promote health and safety. Guidance on what defines a low VOC and low formaldehyde can be sourced through the Green Building Council of Australia.

Disability Discrimination Act (DDA)

Ensure your design complies with the accessibility provisions of the National Construction Code and Disability Discrimination Act.

In designing for accessibility pay critical attention to:

• Door widths

• Accessible counters

• Circulation spaces

• Paths of travel

• Size and access of fitting rooms

• Luminance contrast to glazing

From concept to trade –understanding the process

This section takes you through the four-stage process from Concept to Trade:

Pre Design

Lessee Responsibilities

• Appoint your team.

• Conduct a site visit of your tenancy – this will give you the ability to check all onsite conditions including:

– Centre specific requirements

– Site measure/inspection of your tenancy

• Understand your obligations.

Lessor Responsibilities

• Issue ‘Design Introduction Pack’ which includes:

– Program dates as per your Lease Agreement

– Tenancy Plan

– Retail Design & Fitout Guidelines

– Services and ESD Checklist

Design

Lessee Responsibilities

• Submit your Preliminary Design drawings and Services and ESD Checklist. Your design submission is to include the following:

– Floor Plan

– Reflective Ceiling Plan

– Shopfront and Signage

– Elevations

– Sections

– Junction details

– Services set out

– Services and ESD Checklist

– Finishes and Materials selection

– Mechanical exhaust drawings for review by our services engineer for nail bars, food tenancies and food kiosks with exhaust requirements.

– Hydraulic drawings

• Update and submit Final Design drawings, incorporating all comments provided by our Retail Design Manager in the Preliminary Design review.

Lessor Responsibilities

• Review Preliminary Designs (including mechanical exhaust) and issue to Lessee with comments.

• Review Final Design submission and issue Lessor Final Design Approval (FDA)

• Issue ‘Letter of Owner’s Consent’.

Pre Fitout

Lessee Responsibilities

• Obtain regulatory approval/s. These are the approvals required to be obtained by you prior to undertaking any works, such as:

– Building Permit

– Specific local council approvals

• Health*

• Hydraulic*

• Mechanical exhaust*

• Change of Usage*

• Development Approval*

– Signage

– Self-Assessable

– Determination

• Set up all required service accounts. It is your responsibility to set up service accounts with your preferred retail supplier/s which may include:

– Electricity – Gas – Water

– Phone/Data/NBN

– Hydraulic

– Trade waste

*Needs to be provided prior to FDA being issued

• Approve Category 1 costs. These are the costs of any building modifications that the Lessor needs to make to the their existing building to accommodate a Lessee’s stamped approved final design drawings and Services Checklist. These are commissioned by the Lessor but are charged to the Lessee at their cost.

• Ensure your Fitout Contractor:

– Has the required state licence/qualification to undertake the fitout

– Submits all required Pre-Start documentation

– Undertakes both the Stockland Contractor Induction and site specific induction prior to on site induction

– Undertakes on site induction and attends handover

Lessor Responsibilities

• Issue Tenancy delivery information pack to Lessee’s nominated Fitout Contractor

• Submit and instruct Category 1 costs

• Instruct required Lessor works as per Lease Agreement

• Attend handover – we will issue you a ‘Handover Notice’ advising the premises is ready for you to take handover as per the Lease Agreement. Your Fitout Contractor is required to attend a Pre-Start Meeting with our team, the day of handover

Fitout

Lessee Responsibilities

• Ensure your Shopfitter manages the fitout program, prioritising safety and compliance on site.

• Meet all required Stockland obligations prior to Trade:

– Lease obligations

– Building Certification/Approvals

– Our Approval to Trade Checklist

• Complete defects within the required timeframe.

Lessor Responsibilities

• Undertake periodic checks of fitout during construction.

• Inspect and issue defects rectification report.

Lessor/Lessee Obligations & Responsibilities

The following table outlines a general overview of Lessor/Lessee obligations (who is responsible for what during the fitout process). Should you require further information regarding the Lessor/Lessee obligations and responsibilities, please contact the TDM assigned to your Centre.

What WE provide at our cost Base Building Works

–

By Lessor

Inter-tenancy Walls

• Masonry block work, concrete, precast walls or plasterboard walls as indicated in your Tenancy Plan Drawing Pack

What YOU provide at your cost Fitout Works –

By Lessee

• All walls including IT walls to be reviewed by a structural engineer

• All internal partitions, finishes and lining to inter tenancy walls

• Full height IT walls to roof line required, should tenant not install ceiling.

• All walls to meet current Codes and seismic ratings

• Bracing and Support

Floor • Generally concrete slab or other floor type to suit specific site conditions

Columns

Shopfront

Ceiling

Mechanical services

• As per existing condition

• No provision (except external tenancies)

• No provision

• Provision of conditioned air to open plan layout

• Where possible, provision of kitchen exhaust to Food court/Dining terrace and Fresh Food precinct tenancies only (excludes kiosks)

Note:

– Mechanical capacity may vary from Centre to Centre

– Exhaust duct location and one extraction point will be provided as nominated by the Lessor in your Tenancy Plan Drawing Pack

• All internal floor finishes including confirmation on site of exact set down of slab and required topping to achieve a flush floor finish level with the mall at tenancy entry

• All floor preparation to suit Lessee floor finish.

• All surface finishes including boxing or casing to columns

• New shopfront and all associated works in accordance with criteria outlined within this guide

• Flush set plasterboard ceiling and all associated works including but not limited to ceiling access hatches for maintenance of above ceiling services

• Provide all kitchen exhaust hoods, ductwork, make up air, booster fans and their connection to the main exhaust duct

• Provide auxiliary exhaust system/s required as per the permitted use

• Any additional modification to the air conditioning or exhaust system will be carried out as Category 1 Works including but not limited to:

– Any additional exhaust ducting and/or increase to exhaust extraction capacity

– Supplementary systems where the proposed heat loads exceed the existing capacity

– Any additional supply or return of air grilles

– Any additional ducting including re balancing and commissioning to accommodate actual conditions

– Any non condensing dryers require extraction to atmosphere

– Nail bar extraction to be at floor level and vent to atmosphere as per Lessee mechanical and Lessee design

Hydraulic services

• Hydraulic services will be provided as listed below and to locations as nominated by the Lessor in your Tenancy Plan Drawing Pack:

– One cold water supply point

– One drainage point

Note: Non food kiosk tenancies will not be supplied with any hydraulic services

• Any additional drainage points or any other hydraulic works requiring alterations to the in ground services, including cutting and reinstating the slab will be carried out as Category 1 Works

• Provide all works associated with the above ground reticulation of services, all fixtures and fittings including hot water service (including Section J of the National Construction Code compliances)

• Final regulatory certification/Hydraulic design and Council approval

Telephone

• 8 pair (vary from Centre to Centre) cable to a location as nominated by the Lessor

• Any alteration, addition or relocation to suit the tenancy layout

• All authority applications, fees and approvals

NBN (if applicable)

Electrical services

Lessor/Lessee Obligations & Responsibilities

What WE provide at our cost

Base Building Works –

By Lessor

• NTD box to a point within the tenancy

• Electrical Distribution Board (EDB) to a point as nominated in your Tenancy Plan

Drawing Pack, generally with:

– Single phase, 63 amp supply for non food tenancies

– Three phase, 80 amp or 100 amp (vary from Centre to Centre) supply for food tenancies

What YOU provide at your cost Fitout Works –

By

Lessee

• Lessee required to contact their service provider for connection (and relocation if required)

• Any alteration, upgrade or relocation of the EDB will be carried out as Category 1 Works

• All electrical wiring throughout the tenancy

• Provision of all lighting and power outlets, all emergency and exit lights and other required electrical equipment associated with the fitout works

• All authority applications, fees and approvals including supply, installation and commissioning of the electrical meter

• Final regulatory certification including compliance with Section J of the National Construction Code

• Completion of all energy – Environmentally Sustainable Design (ESD) initiatives required in this guide

Fire services

• Fire sprinklers to open plan layout

• Fire egress/ingress where required other than shopfront doors to open plan layout

• Hose reels where required by the National Construction Code and other statutory requirements

• Any relocation, adjustment, addition or replacement of sprinkler heads to suit the fitout design, any specialised sprinkler heads in cool rooms or exhaust hoods, works including the draining down of the system, any smoke detectors will be carried out as Category 1 Works

• Provision of fire extinguishers/blankets and other fitout items required to comply with the relevant fire safety codes and regulations

• Final regulatory certification

Refrigeration

• No provision

Gas • One supply point to food tenancies only if required in accordance with the lease

Note: Availability and capacity of gas supply will vary from Centre to Centre

• Supply and installation of all cool rooms, refrigeration display systems and/or heating equipment including condenser units and all refrigeration lines and associated builder’s works. If installing a cold or freezer room, water proofing is required to all slab and inter tenancy walls to 100mm above height of cold or freezer room

• Category 1 Works apply if the Lessee requires any alternations to the base building services as a result of Lessee’s refrigeration requirements

Note: Location of condenser unit to be approved by the Lessor. They are not permitted in ceiling spaces. Lessee to provide

• Roof penetrations to be as per roof penetration treatment design on page 43

• All internal reticulation, metering, testing and commissioning

• All authority applications and fees including supply, installation and commissioning of gas meters

• Final regulatory certification

Note: Gas meters must be located within the premises

Hoarding

• No provision

Regulatory approvals

• No provision

• Costs associated with the installation, rental and removal of the hoarding, including applied graphics is payable by the Lessee

• Hoardings will be installed to the shopfront as Category 1 Works

Note: Hoardings will only be removed by the Lessor upon issue of the Lessor’s authority

All application, fees and approvals for compliance to the Building Code of Australia/National Construction Code, WorkCover, Australian Standards and local authorities

Mechanical Exhaust

The Lessee is responsible for:

• The supply and installation of ductwork: 1.2mm (min.) galvanised metal duct with cleaning door at 3m intervals connecting Lessee exhaust hood to Lessor’s exhaust connection point

• Supply and install kitchen exhaust booster fan (common exhaust systems only)

• Supply and install kitchen exhaust hood

• Ceiling access panels to service the duct system for cleaning

• Make-up air branch system connected to Lessor’s provided point

• Make-up air balancing damper with access panel below

Item Component description – responsibility of: 1

Central make-up air duct – Lessor

Central kitchen exhaust duct – Lessor 3 Kitchen exhaust connection point (to be blanked off when not used) – Lessor 4 Non-return damper – Lessee 5

Ductwork; 1.2mm (min.) galvanised metal duct with cleaning door at 3m intervals – Lessee 6

Kitchen exhaust fan with fire-rated flexible connector. Fan pressure shall be designed by Lessee to cover total resistance of connection ductwork, damper, exhaust hood and filter – Lessee

Kitchen exhaust hood – Lessee

Ceiling access panel to service the branch system – Lessee 9

Make-up air branch system:

Option A: Direct connection to the integrated part of exhaust hood Option B: Locate registers 1m (max.) from exhaust hood – Lessee

Make-up air balancing damper with ceiling access panel below – Lessee

Make-up air connection point (to be blanked off when not used) – Lessor

Roof Penetration Treatment

The Lessee is responsible for roof penetrations:

All penetrations to be made within the tenancy space or a nominated location are by the Lessor. Sealing of the penetration is the responsibility of the tenants contractor ongoing.

Plant

PVC Sealant

Seal between deck tie

Galv/SS screws only

All penetrations must be made through the ridge

Refrigeration pipe

Galv/SS skids only

Rubber

The correct way to install a Dektite (the penetration 45 degrees to the rib of the roof sheet).

Glossary

A:

Abutment junction: Junctions that are adjacent to one another, for example: a tenancy ceiling junction with the mall ceiling.

AC diffusers: Mechanical devices designed to control the air flow within a space. Can be linear, square or circular in shape. Also known as an air grill.

AC flexi ducts: Flexible ‘tubes’ that allow air from an air handling unit into your tenancy and terminate via the AC diffuser or air grill in a desired location to suite your ceiling design.

Air registers: A device attached to an air-distributing duct for the purpose of controlling air movement.

AFFL: Above finished floor level.

Authority: Any statutory, public, local, supply or other competent authority, having jurisdiction over the Lessor’s works or the Lessee’s works and all legislation, building codes and standards which apply to such work.

AS: Australian Standard.

B:

BA: Building Application.

Base building services: These are services such as air-conditioning, sprinklers, water supply and waste points, electrical distribution board and telecommunication supply points.

BCA: Building Code of Australia forms part of the National Construction Code (NCC).

Blade sign: A projecting sign that is orientated in a perpendicular position to a shopfront.

BOH: Back-of-house areas, for example: non-customer-facing areas in a tenancy such as storage, office or kitchen.

Bulkheads: A boxed out section above head height that can either conceal services or create a feature within the ceiling design.

C:

Category 1 Works: Works required by the Lessee and undertaken by the Lessor at the Lessee’s cost so as to accommodate the Lessee’s fitout and design. The cost of Category 1 Works must be agreed to in writing by the relevant parties prior to the commencement of such works.

CC: Construction Certificate.

CDC: Complying and Development Certificate.

Centre Management Team (CMT): Stockland’s Centre based team, comprised of a number of roles that deal with day to day running of the Stockland Centre.

Centre Manager (CM): Stockland’s representative that leads the Centre Management Team.

Centre: The Stockland retail Centre in which the tenancy is located.

Certificate of currency: Documentary evidence that an insurance cover is in place and is required proof that staff are covered in particular reference to work, health and safety.

Contractor: The contractor engaged by the Lessor for the purpose of undertaking both the Lessor’s works and the Category 1 Works.

CRI: Colour Rendering Index is a quantitative measure of the ability of a light source to reproduce the colours of various objects faithfully in comparison with an ideal or natural light source.

D:

DA: Development Application.

DDA: Disability Discrimination Act.

E:

E Glass: Improves the insulating value of glazing to an external shopfront which assists in reducing heat build-up within the tenancy and making the space more energy efficient in terms of heat load on the air conditioning system. Also known as low-E glass.

EDB: Electrical Distribution Board.

EDC: Energy Development Corporation.

Efficacy: The measurement of the efficiency of a source that emits visible light from electricity for example the ratio of luminous flux (ø) to total input power (watts). The symbol and unit is: lm/W (lumens per watt).

Egress: A place or means of exit.

ESD: Environmentally Sustainable Design.

F:

Facilities Manager: The Facilities Manager (FM) works within the Stockland’s Centre Management Team.

Final Design Approval (FDA): The final design drawings that have been stamped with approval by your RDM.

Ferrules: A ring or cap; typically a metal one, that strengthens the end of a handle, stick or tube and prevents it from splitting or wearing.

FFL: Finished Floor Level.

FHR: Fire hose reel.

Fitout Contractors Guide: A Stockland document provided by the Lessor to the Lessee identifying further actions required of the Lessee in relation to on-site activity.

Floor chasing: Channels cut into the floor sub-substructure to create a recess for installing services such as power and data. A floor finish is applied to conceal the service below.

G:

GECA: Good Environmental Choice Australia – an independent environmental certification rating system for materials, furniture and cleaning products.

Glazing fins: Glass support fins which prevent panels from being blown in or pulled out during high wind load conditions.

GPO: General Power Outlet.

Green Star rating: A comprehensive, national, voluntary environmental rating system that evaluates the environmental design and construction of buildings and communities.

H:

Handover: The day on which the Lessor hands over the possession of the tenancy to the Lessee for the purpose of commencing the Lessee’s works.

I:

Illumination: The amount of luminous flux falling on a surface divided by the area of the surface (in Lux).

Ingo: This is a set-back to the shopfront line behind the lease line within the tenancy.

Ingress: A place or means of access – an entrance.

Inline: A tenancy adjacent to another.

ISLC: Independent Specialist Lighting Consultant.

Inter-tenancy (IT): The structural relationship or connection between two tenancies.

Inter-tenancy capping: A cladding that is applied to cover the end of a dividing wall between two tenancies. This is usually a stainless steel finish and the detail will vary from Centre to Centre.

Glossary

K:

Kiosk: Premises nominated by the Lessor (at its sole discretion) situated in the Centre’s mall or common area.

L:

Lease: Any lease or agreement for lease between the Lessor and a tenant in respect of any tenancy.

Lessor/Lessee scope of works: The Lessor/Lessee scope of works outlined in this document which specifies the Lessor’s works, Lessee’s works and Category 1 Works.

Lessee: The party named as Lessee in the lease, including its employees, agents, consultants, contractors and subcontractors and all other persons for whom the Lessee is responsible for, in respect of the Lessee’s works and Lessee’s early works.

Lessee’s early works: Includes all things or activities necessary for the Lessee to action in order to comply with its obligations under the Lease and/or this document, so as to ensure the Lessee is able to commence the Lessee’s works upon handover, including but not limited to: design of the tenancy; appointment of the Shopfitter; and all authority approvals.

Lessee’s works: The physical works which the Lessee must complete in order to conduct its business from the tenancy; fulfil its obligations as outlined in this document, the lease and the document titled Site Specific Requirements.

Lessor: The party named as Lessor in the lease, including its employees, agents, consultants, contractors and subcontractors and any other person appointed by it to exercise any or all of its powers or functions relating to the Centre, the tenancy or lease.

Lessor’s works: The physical works which the Lessor must complete in order to fulfil its obligations as outlined in this document, the lease and the document titled site specific requirements.

Luminaire: A complete lighting unit, including housing, lamp (or lamps), transformer, reflector, diffuser and associated wiring.

Luminance: The intensity of light coming off a surface. Units = candelas (cd).

Lux levels: The SI unit of illuminance and luminous emittance, measuring luminous flux per unit area. It is equal to one lumen per square metre.

M:

Major tenant: The part of the Centre, as described in the lease which is or is to be leased or licensed to the Lessee or otherwise occupied by the Lessee that is greater than 1,000m². For example: a department store.

Make-up air: Fresh outside air brought into a building through ventilating (heating or cooling) equipment.

Mini-major tenant: The part of the Centre, as described in the lease which is or is to be leased or licensed to the Lessee or otherwise occupied by the Lessee that ranges between 400m² to 1,000m².

N:

NCC: National Construction Code.

NR40/NR45: Noise rating levels established for retail environments that measures the acceptable indoor environment for hearing preservation, speech communication and annoyance.

O:

OH&S: Occupational Health and Safety.

Operations Manager: The Operations Manager (OM) works within Stockland’s Centre Management Team

Outgo: This is a projection of the shopfront line beyond the lease line within the Lessor mall area.

P:

Patch style fittings: Fixings associated with glazing installations that hold the glazing in place.

Pelmet lighting: A lighting system developed for alcoves and pelmets, to provide a continuous, uniform lighting effect.

POS: Point of sale.

Preliminary Design Approval (PDA): The preliminary design drawings that have been stamped with approval by your RDM.

R:

Recessed corner protection details: A design detail ensuring the shopfront materials are protected from damage by trolleys or cleaning equipment by installing a recessed flush aluminium or stainless steel proprietary strip.

Reflected ceiling plan (RCP): A reflected ceiling plan is a scaled plan view showing lighting layout, mechanical layout, air-conditioning and fire services (sprinklers).

Retail Design Manager (RDM): The Retail Design Manager is a Stockland representative whose role is to brief, provide feedback, review and approve design submissions and ensure the proposed design is compliant with our guidelines.

Reticulating extraction system: Air is extracted via a fan core system through a filter and circulated back into the air again. This is normally associated with the removal of odours from a tenancy caused by beauty products or food preparation.

S:

Schedule of rates: A guide for the pre-fitout costs.

Services and ESD checklist: A Stockland document provided by the Lessor to the Lessee which is to be completed by the Lessee and submitted to the Lessor for assessment as part of the Lessee’s design submission.

Shadow gap or shadow detail: A design detail that appears as a small clearance gap between two finishes or two structures.

Shopfitter: A licenced Shopfitter/contractor engaged by the Lessee for the purpose of undertaking the fitout works as outlined in the final design approved drawing package, approved by the Lessor.

Soffit: The underside of an architectural structure (for example: balcony or overhanging eaves).

T:

Tenancy: The part of the Centre as described in the lease which is or is to be leased or licensed to the Lessee or otherwise occupied by the Lessee.

Tenancy Delivery Manager (TDM): The Tenancy Delivery Manager is a Stockland representative. Their role is to coordinate works with the nominated Shopfitter, monitor fitout works, coordinate the provision of required services for each tenancy with the Lessor’s nominated contractors (for example: electricity and plumbing) and coordinate the required Category 1 Works.

Tenancy Plan Drawing Pack (TPs): Drawings provided by the Lessor with site-specific information relevant to your tenancy, for example: location of EDB, drainage point and water supply points. The Tenancy Plan Drawing Pack includes: plan, reflected ceiling plan, shopfront elevation, internal section and details such as IT capping and fire hose reel cupboard.

Terrazzo: Flooring material consisting of chips of marble or granite set in concrete and polished to give a smooth surface.

While every endeavour has been made to ensure the accuracy of the information contained in this document, Stockland Corporation Limited and its related entities (Stockland) give no warranty, guarantee or representation that the information provided is complete, accurate, up to date or suitable for your particular use or transaction. Stockland will not be liable for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of your use of, or reliance on, or interpretation of the information provided in this document. You should seek legal or other professional advice in relation to the information contained in this document. November 2022.