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Autumn/Winter 2010

Inside this issue... Business profile Blairmains Farm Shop & Coffee Bothy

Creative Industries Interviews with Small Majority, Peacock Technology Ltd and the Mugdock Makkers

Interview with Ken Thomson, Forth Valley College Business Panel feature Businesses network at the Autumn Trade Fair

Special features‌ The Sporting Chance Initiative and Going Carbon Neutral Stirling

Business space developments Latest developments, including the Barracks, Forthside and Whitehouse Road, Springkerse

0845 277 7000


Contents

Welcome Our sector feature this time is on creative industries and technologies. Stirling has many exciting businesses involved in creative industries and it is pleasing to note how they have been able to use their unique skills, talent and new technologies to source opportunities during the downturn. The interview with Ken Thomson, Depute Principal of Forth Valley College provides information on the new college campus at Kildean, Stirling. When completed in 2012, the new college will provide state of the art learning facilities amidst a stunning setting overlooking the river Forth. The college will reflect key sectors in the Stirling area and national and local strategies, specialising in hospitality, tourism and creative industries.

Local business news

3

Business profile - Blairmains Farm Shop & Coffee Bothy

8

Calling all rural businesses

9

Safe Base

9

30 second interview

9

Stirling Business Panel

10

Special feature - Going Carbon Neutral Stirling

12

Business space developments

14

Scottish Enterprise help Dolby Medical save money

17

Trossachs Yurts are out of this world 17 Redundancy support

17

As ever, there is a lot of interesting business news to report from across the Stirling area. Many businesses are capitalising on new and local markets, such

Sector feature - Creative Industries and Technologies

18

as the diversification of Blairmains Farm into a farm shop and coffee bothy, the establishment of the Mugdock Makkers to support Stirling’s local arts and crafts businesses and new inventions by Peacock Technologies Limited helping businesses across the world improve efficiency.

New heritage plaques for Stirling

20

I would like to take this opportunity to urge readers in the rural area to provide us with information about their business space requirements. This is to help Stirling Council and partners understand the location and nature of any unmet demand for business space and why some existing rural business sites have not been fully developed. Stirling Business Panel members recently received the 2010 Annual Business Panel Survey and, again, I would urge businesses to spare a couple of minutes to complete this and let us know about key issues.

Forth Valley branch of CMI launched 20 Stirling taxi marshals

20

Number Eight nominated for Drapers award

21

Interview with Ken Thomson, Depute Principal, Forth Valley College

22

Employability Service

23

Free business directory

23

At your service - Economic Support & Tourism

24

Give your business a Sporting Chance

26

Glasgow Commonwealth Games 2014: What’s in it for Scotland?

27

Councillor Scott Farmer

Hubco to transform public

Depute Leader of Council and Portfolio Holder for Economy, Tourism and Finance.

procurement

27

Free funding

27

LEADER update

28

Winter festivities in the City Centre

29

Filming update

29

Economic facts

30

Forthcoming events/training

32

Contact us... Stirling Eye is published by Stirling Council’s Economic Support & Tourism service. Editor: Joëlle Russell Email: russelljl@stirling.gov.uk Tel: 01786 442778 Visit: www.stirling.gov.uk/stirlingeye

Cover photo: John Logan and Margaret Filshie outside the Blairmains Farm Shop & Coffee Bothy - please see page 8 for more information. Photo by Laura Melville.



STIRLING EYE

Design: The Write People, Stirling Email: karen@thewritepeople.co.uk Tel: 01786 445022 Visit: www.thewritepeople.com Print: Stirling Design & Print - issue number 10173

Focus on the local economy

www.stirling.gov.uk/stirlingeye


Artist’s impression of new Stirling campus

Local business news

Construction starts on new Stirling campus Construction commenced in August on Forth Valley College’s new £29 million campus at Kildean East, Stirling, scheduled to open to students in April 2012. The new college building has been designed by Reiach and Hall Architects and will be constructed by Miller Construction (UK) Ltd, with project management by Davis Langdon.

Nicola Sturge on visits new college site

Deputy First Minister, Nicola Sturgeon, visited the site to cut the first sod. Ms Sturgeon said: “This campus will provide the staff and students of Forth Valley College with first class education facilities, as well as greater space, enabling them to grow as a college.” “However, this £29 million investment goes much further than just improving the learning and teaching experience. It brings real economic benefits to the local shops and businesses in Stirling, enhances the tourist experience and, of course, creates jobs.” Please see the article on Ken Thomson, Depute Principal of Forth Valley College on page 22 for more information.

Business rates - Small Business Bonus Scheme Have you claimed your Small Business Bonus? Could you be eligible for up to 100 per cent rates relief? The thresholds for Small Business Bonus changed in April this year and businesses may be eligible for relief based on their rateable value:

www.forthvalley.ac.uk

Rateable value (up to)

Congratulations!

Possible rates relief available

Thank you to everyone who provided

£10,000

100%

feedback on Stirling Eye. And congratulations

£12,000

50%

£18,000 25%

to Kevin Wallace of Kappa Computer in Kippen who won the feedback prize – Kevin has chosen vouchers for Marks & Spencer as his prize.

Companies occupying two or more properties with a combined rateable

Callander business advice clinics

value of no more than £25,000 could also benefit from this scheme. A

New and existing businesses from Callander

maximum of 25 per cent relief can be

and the surrounding communities are reminded

awarded in these circumstances.

of Stirling Enterprise’s (STEP’s) continued presence within the town during November and

If your business is eligible for any of

December.

these schemes and it is not shown on your bill or if you have not already

Business Adviser, Jim Fraser will be stationed

claimed, please contact Stirling

at the National Park Office in Callander on

Council’s Rates Service on 01786

Thursday 25th November as well as Thursday

443236 or email rates@stirling.gov.uk

9th December from 2pm – 4pm.

agencies are just some of the areas where

The clinics are open to anyone thinking about

STEP can help.

getting started in business or at the early

For further information and / or to reserve

stages of getting a business off the ground,

an appointment slot, contact Denise

as well as existing businesses.

Mallinson on 01786 463416 or email

Help and advice with market research,

businessgateway@stirling-enterprise.co.uk

marketing, business plans, book-keeping, IT & web issues, employing staff, rural grant

for an application form.

Did you know? Under the Small Business Bonus Scheme, some 63,000 business properties in Scotland in the last financial year did not have to pay any rates at all.

funding and signposting to partner support www.stirling.gov.uk/stirlingeye

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Local business news Hardies appoint new surveyor Touch wins Business Centre of the Month Congratulations to Touch Business Centre near Cambusbarron, which was awarded Business Centre of the Month in August by officebroker.com. Part of the prize included a free video of the Centre, which can be viewed by searching for Cambusbarron at www.officebroker.com . Jim Venables, officebroker.com founder and Managing Director said: “Touch

Craig Mattocks, Hardies

Business Centre were chosen as a Business Centre of the Month winner for many reasons. One particular highlight is their excellent all-round offering to clients and high level of customer service. They are personable, attentive to their clients’ needs, and they do whatever they can to help their clients progress their businesses.” www.touchestate.co.uk

Hardies Property & Construction Consultants are pleased to announce that despite the current economic conditions, they have made a new appointment to their Stirling office. Craig Mattocks BSc (hons) MRICS, recently joined the team to promote and extend the range of building surveying and consultancy services provided. Craig has extensive experience offering professional pre-acquisition and occupational consultancy advice. This includes reducing landlord claims when acting for tenants, and when working for landlords, ensuring that property assets are maintained during lease and returned in good condition and fit for re-occupation thereafter. Hardies currently act for a number of local clients including Clackmannanshire Council, Forth Housing Association and the University of Stirling. They are also providing quantity surveying services to Historic Scotland for the extensive restoration of the Palace at Stirling Castle, having already provided similar services during the restoration of the Chapel Royal, restaurant and shop.

Luxury holiday cottage expansion Kim and Fraser Proven, owners of Little Briar, a 17th century B-listed holiday cottage in Lochearnhead, are beating the recession by expanding their business. Work is almost complete on a new luxury holiday cottage, Briar Steading, to compliment their current holiday accommodation offering. Kim said: “This region has so much to offer and a number of guests who have stayed with us at our existing holiday cottage have already prebooked space in the new cottage so we are very confident for the future.” www.stayatbriar.co.uk

Hardies – Tel: 01786 474476



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Focus on the local economy

www.stirling.gov.uk/stirlingeye

Callander businessman has a lot of bottle A Callander wine shop manager who lost his job when Victoria Wine went in to liquidation has become something of a local hero. Rather than accept the situation and ‘go quietly’, 57-year old Athol MacMillan decided to take on the premises and open up his own wine shop instead. As a result, MacMillan Wines opened for business in June 2010. The decision has seen Athol reinstate one of the employees who originally worked alongside him and create two new jobs within the Callander locality. Undaunted by the task of setting up in business himself, Athol did much research into suppliers and IT systems. He also sought start-up advice from STEP Business Gateway Adviser, Jim Fraser, and will tap in to IT support to get his web site up and running. MacMillan Wines - Tel: 01877 339176


Local business news

Liberty Music student Jake

New name, new vibe Young Stirling entrepreneur Chris Flemming recently relaunched his business, Liberty Music. 22 year old Chris started the business when he was just 18, fresh from college. Chris said: “Over the last four years I have learned a lot and as I have specialised the business into band coaching I wanted to re-launch. The focus of the business is on giving students the freedom to learn any type of music they like, even if it isn’t in music books.” “My key objective is to help inspire young people and channel their energy into their music. By band coaching, I also help students improve their communication skills, meet new friends and build up a social network.” Chris has a number of students across the Stirling area and helps match young musicians to bands. He has also organised a number of music events, including gigs at the macrobert arts centre involving student rock, indie and metal bands. Chris is organising a rock concert at the macrobert’s on 26th February 2011. Tel: 07766895378

$7 million cash injection for Stirling’s Composite Energy Stirling based Composite Energy

and anticipates signing

Limited has received a US $7

additional licenses in Belgium

million cash injection from

and Germany in 2010/11.

Australian company, Dart Energy

Composite also manages its own

delighted to welcome Dart not

Limited. Dart has taken a 10 per

fleet of modern purpose-built

only as an investor in Composite

cent stake in the company and

drilling rigs through Geometric

but as we continue to build our

has the option to make further

Drilling Limited, a wholly owned

CBM and shale gas extraction

investment in the company or

subsidiary also based in Stirling.

business in the UK and Europe

offer to acquire the company at

Commenting on the deal, Keith

we also expect to benefit from

an agreed price.

Lough, Composite Energy’s Chief

the technical experience of the

Composite Energy was formed in

Executive Officer, said:

Dart team.”

2004 to pursue the development

“Dart is a highly experienced

“The funds received from Dart

of coal bed methane (CBM), an

coal bed methane operator and

will be utilised in drilling CBM

indigenous onshore resource,

one of the few companies in

and shale gas wells in Scotland,

in the UK and elsewhere in

the world to have taken coal

securing further licences and

Europe. The company holds

bed methane from exploration

supporting drilling activities in a

licences across the UK, in Poland

through to production. We are

number of European countries.”

shine Parker recently moved from

Efficient Client Services

Glasgow to Aberfoyle to enjoy

Despite starting up

the wonderful quality of life

in the ‘recession’

offered by the Trossachs.

in 2009, Efficient Client Services has seen business

Dorothy runs a small business called shine which

boom. Based at Castle Business Park, Stirling, the

delivers leadership development, psychometric

IT company has been successful in wining a range

assessments, team building and coaching. Dorothy

of contracts, from providing support to Hewlit

said: “I love living in Aberfoyle – it’s great to be in

Packard for major clients like Telefonica in Spain,

the country and yet it’s so easy to get into Glasgow.”

to a new contract to provide French speaking

Businesswoman Dorothy

hardware support for French Social Security.

Dorothy was previously a senior BBC journalist and Editor of ‘Frontline Scotland’, the investigative

Brother in-laws Jonathan Marnoch and Simon

journalism series. She uses this extensive experience

Grey established the company in June 2009.

to deliver media training, giving organisation’s

Jonathan said: “We created the business with a

spokespeople the skills and confidence to cope

view to providing affordable global IT support,

confidently with the media, in print, radio or TV

solutions and services. We chose to locate in

interviews.

Stirling due to its central location and hope to

Dorothy also provides career/life coaching. She

grow to a size where we can become a major

helps individuals who want to develop their career,

employer within the Stirling area.”

who’ve been made redundant, or are looking for a change of direction in life. Dorothy said: “Through coaching I help people figure out what they really want to do. It’s great to see them discovering a more fulfilling life.” www.dorothyparker.co.uk www.stirling.gov.uk/stirlingeye

”Our contract with French Social Security is until 2013 and more interest has come from across Europe, with Dutch service provider Kender Thijssen in the process of finalizing a deal to work with us.” www.efficientcs.co.uk

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Focus on the local economy




Local business news The Royal and the Ivy When Jack and Anne Peters bought The Royal Hotel and The Royal Lodge in Bridge of Allan, they knew they had found properties of beauty, history and with much potential. Two years on and they have beautifully renovated both properties to the highest standard, offering 43 comfortable bedrooms. The Royal also has six separate meeting rooms with complimentary WIFI, ideal for a range of business needs.

Dataspace Scotland supporting Stirling Rowing Club Stirling Rowing Club added two new boats to their fleet this year thanks to the Sportsmatch Scotland initiative supported by Stirling based business Dataspace Scotland.

Jack and Anne have re-branded The Royal Lodge as The Ivy Hotel. The Ivy too has separate meeting rooms with complimentary WIFI, available for hire.

The ‘Cambuskenneth’ and the ‘Jimmy S’ have been put through their paces during this year’s racing season. The Club’s new four has been named ‘Jimmy S’ in honour of club member Jim Steel of Dataspace

Anne said: “As a finalist in Scotland’s Thistle Award for Service

Scotland Ltd and in tribute to the ‘Jimmy O’ another four in the club

Excellence, our staff offer a warm welcome and superior professional

that was named after former president Jimmy Oliphant.

service. Our dishes in the contemporary Windows restaurant in The Royal are designed by our award winning chef and our Sunday carvery has also proved very popular.”

The boats have already been a winning success with the ‘Cambuskenneth’ the winning boat in this year’s St Andrew’s Head of the River race. Brigid Hames, Secretary of Stirling Rowing Club said:

www.royal-stirling.co.uk

“The boats are a valuable resource in a growing club, giving more members the chance to experience rowing using state of the art equipment. The new boats also allow more members to train at the club and gain experience on the water.” www.dataspacescotland.co.uk www.stirling-rowing.org.uk

Melissa Young wins Forth Valley PSYBT Business Award Pilgramage to Doune for Python fans

Congratulations to Melissa Young

Monty Python fans from all over the world travelled to Doune

assistance from PSYBT when she started up timber haulage company

Castle in September for the 35th anniversary of cult comedy film,

MH Young Limited in March 2009. She beat off stiff competition from

‘Monty Python and the Holy Grail’.

the other finalist, John O’Malley of Alloa based O’Malley Property

Fans of the spoof movie based on the legend of King Arthur have

Consultants, to win the award.

been visiting Doune Castle since it was filmed there in 1974; it’s

Having grown up watching her father and grandfather involved in

estimated they account for around a third of the 25,000 annual

timber haulage, Melissa was determined to mark a career in the

visitors to the 14th century stronghold.

industry. She became the youngest female driver in Scotland to pass

from Fallin who won this year’s Forth Valley Prince’s Scottish Youth Business

Photo courte sy of

PSYBT

Trust (PSYBT) Business Award. 26-year-old Melissa received

an HGV Class 1 test under a government training initiative and after

Did you know?

four years experience in the industry, launched her own business MH Young Limited. Melissa operates a tractor unit with 42-foot trailer

Coconut shells have been a fixture at Doune Castle since the Holy Grail film became a cult hit. Visitors use them to mimic horses’ hooves, just as King Arthur (Graham Chapman) and his faithful servant, Patsy (Terry Gilliam) did in the film’s opening scene.

and timber crane and is contracted to collect timber from forests and deliver it to sawmills, paper mills and ports. PSYBT awarded loans and grants to 33 businesses across Forth Valley in 2009/2010 to the value of £56,250 and £8,495 respectively.



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Focus on the local economy

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Business welcome… New and relocating businesses in the Stirling area include:

Alpha Facilities A new business providing facilities support, e.g. commercial moves, providing and installing furniture and maintenance. The business moved into Stirling Enterprise Park in August. Tel: 01786 449143 www.alpha-facilities.co.uk

Ariadne Jewellery A new jewellers in the Stirling Arcade, specialising in handmade and customised jewellery. The shop opened in September. www.ariadnejewellery.co.uk

New business providing a website to promote tourism business in Stirling, Loch Lomond & Trossachs area. Also offers support in project and event management, online marketing via the web site and other media services. Tel: 0845 226 1896 www.cityofstirling.com

Crazy Daisy

CalfinIT CalfinIT is a new Stirling based IT company providing repairs, support, maintenance and installations for small and medium sized businesses. CalfinIT also repair individual home computers and Apple Macs. Tel: 01786 498408 www.calfinIT.co.uk

Cameron & Co Estate Agents A new estate agency and coffee shop located on Upper Craigs. Cameron & Co provides relaxed surroundings, networking opportunities and offers all clients a full refund on their fees. Tel: 01786 358083 www.cameronandco.co.uk Sonas Therapy Spa

Skoosh

City of Stirling Tourism

A new florist located in Main Street, St. Ninians providing flowers for all occasions; a teleflorist service, delivering locally, nationally and internationally; as well as chocolates and balloons. Tel: 01786 472525

Crush Interior Design A new interior design service located on Henderson Street, Bridge of Allan. Crush specialise in upholstery, custom made curtains, fabric, wallpapers, paint and more. Tel: 01786 831000

Families Central Scotland Families Central Scotland is a free bi-monthly magazine for parents of 0-12 year-olds in Forth Valley. Launched in November, the magazine provides articles and ideas for parents as well as local activities for their children. Tel: 07930 264979 www.familiesonline.co.uk

Skoosh is a new shop on Main Street, Drymen, providing cakes, sandwiches, ice-cream, drinks and souvenirs. Tel: 01360 661212

Sonas Therapy Spa

FWR Garage Services A new car repair workshop located on Edward Road, Riverside, Stirling. The garage is an extension to owner Craig Fowler’s existing transportation air conditioning business called Klimacool. Tel: 07773038699 www.fwrgarageservices.co.uk

A new boutique city spa on Baker Street, Sonas offers skin health and care treatments, beauty, nail and body treatments all carried out by qualified advanced therapists. Tel: 01786 469777 www.simplysonas.com

TaxAssist Accountants A new accountants on Cowane Street, Stirling, specialising in services for small business clients. Tel: 01786 447030 www.taxassist.co.uk/stirling

Jumpback Tours

Te-aan’s Party Pad

A new walking tours company, recently launched in Stirling. Weekend tours include city walls & back ‘o hill and top ae’ the toon & cemetery, £13 for adults and kids go free. Tel: 07531471381 jumpbacktours@live.co.uk

A new party planning business located on Wellgreen Lane, Te-aan’s Party Pad provides a complete children’s party planning service, specialising in themed and makeover parties. Tel: 07581 215807 www.te-aanspartypad.co.uk

Mr Simms Olde Sweet Shoppe

The Training Business

A new shop specialising in fine confectionary, including traditional boiled sweets, a large sugar free range and exclusive chocolates. The shop is located on Port Street, Stirling City centre. Tel: 01786 358812

A new consultancy located in Balfron providing a range of management skills development to achieve practical improvements in performance. Clients are from a range of sectors across Scotland, Europe and South-East Asia. www.thetrainingbusiness.co.uk

Property Bureau

Zassica Hair & Beauty

Specialising in letting and managing domestic property, Property Bureau recently relocated to a more prominent city centre location at Allan Park. Tel: 01786 464449 www.propbureau.co.uk

A new hair and beauty salon located in Upper Craigs, Stirling. Zassica opened in August and specialises in nails, tanning, nail academy and wedding packages. Tel: 01786 358264 www.zassica.co.uk

If you have recently set up a business in the Stirling Council area and would like a mention in Stirling Eye or would like to report a business news story, please contact Joëlle Russell on 01786 442778 or email russelljl@stirling.gov.uk www.stirling.gov.uk/stirlingeye

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Focus on the local economy




Business profile

Blairmains Farm Shop & Coffee Bothy

John Logan and Margaret Filshie

The business Blairmains Farm Shop & Coffee Bothy is owned by John and Elma Logan and is located in the stunning rural setting of Blairlogie near Stirling.

Diversification John and Elma originally ran a dairy business with a Holstein Friesian herd at Manorpowis. Finding it increasingly tough to make dairy farming viable, they diversified the business in 2001, establishing the farm shop and coffee bothy. John and Elma run the farm shop and Elma’s sister Margaret Filshie runs the coffee bothy. Stirling Eye caught up with Margaret Filshie, who said: “I had

Development of the business

been running a travel agents for 20 years when John asked if I would like to run the Coffee Bothy. I jumped at the chance having always loved good coffee and home baking.”

The business has been extended over the years

“Although the foot and mouth outbreak postponed the

and now employs around 38. The number of

opening for a couple of months, it became clear from the

tables in the coffee bothy has increased from

first week in business that it was going to be a great success. I have

seven to 24 and the retail of arts, crafts and

since sold my travel business to concentrate on the Coffee Bothy full time.”

quality furniture has been added to compliment the existing business. Margaret said that a fantastic development has been the Coffee Bothy

Transition

Express run by John and Elma’s son Graeme. This additional facility

The transition from farming to shop

enabled them to get brown tourist signage put up.

has increased their capacity to accommodate more visitors, which has

keeper has been easy for John Logan. Margaret said: “John is so

Advice on diversification

passionate about people and the

Margaret’s advice to other farm business thinking about diversifying is

business we call him the PR man.”

to never stint on quality. She said: “We ensure that every plate of food served is of the same high standard to keep our good reputation.”

Model for success

“It is important to note that diversification is not an easy option – it is

Margaret said: “We all emphasise that the key to success is good quality food and fresh Scottish produce. We source as much from Scotland as possible, even down to our

a lot of hard work and needs to be started with a passion to succeed.”

pakora. We source a lot of our fruit locally from Briarlands farm in

The future

Blairdrummond and a berry producer from Kippen. All of our beef is

Margaret said: “We constantly innovate, source new products and

Scottish Farm Assured.”

bring new ideas to our menu. We are passionate about using local produce and would like people to realise that the loss of farming from

Did you know?

the countryside will change the environment as we know it.”

John Logan, friends and family walked the West Highland Way in September raising more than £15,000 for Cancer Research and Breast Awareness Scotland, to add to the £32,000 already raised.

“We are also engaged in the huge campaign against the construction of the new electricity pylons for the Beauly to Denny line, backed by the Stirling Observer. If the line is required and can’t be put offshore we want it to be buried underground. If constructed, these pylons will scar Stirling’s landscape forever.” www.blairmainsfarmshop.co.uk

www.justgiving.com/blairmains



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Safe Base Calling all rural businesses

Stirling’s night-time initiative ‘Safe Base’ is returning to the

Stirling Council, in partnership with the Loch Lomond and the Trossachs National Park, is carrying out a study to understand demand for business space in rural Stirling.

city centre over

The Council would like to hear from

A questionnaire has been sent out to a

period, after it’s

businessmen and women from across the

number of rural businesses; but there are

success over the

rural area, from Crianlarich and Tyndrum in

many home-based businesses and people

last two years.

the north, to Strathblane in the west and

working self-employed in the rural area

Plean to the east.

that will not have received a copy. If you

Susan Harvey MBE, Convenor of the Kilmadock Community Development Trust and owner of Doune-based business Harvey Maps, said: “It is important that business space is provided in rural Stirling, particularly where new housing is being built. Small local businesses want workspace close

have a business in the rural area or work

the 2010 festive

The Safe Base is located in the City centre in the ‘Basement’, just below the Library at the Back Walk. It provides a safe environment for

from home and would like to take part,

vulnerable individuals or those in need of basic

please access the survey online at www. stirling.gov.uk/ruralsurvey or contact Joelle Russell (Economic Support & Tourism, Stirling Council) on 01786 442778 to ask for a copy to be sent to you.

medical assistance and is aimed at addressing anti-social behaviour associated with excessive alcohol consumption. Safe Base will commence on Friday 19th November and will be open from 10 pm – 2 am every Friday and Saturday

to where they live. This is particularly

The results of the study will help Stirling

important in rural areas where there is little

Council and partners to understand the type

or no local business space available and

of business space required in rural Stirling

where the only option is to travel to the

and if there are barriers to expansion or

town, which is expensive, time consuming,

diversification that prevent businesses

and not environmentally friendly.”

taking up space.

for the five weekends before Christmas. For further information about city centre safety issues contact Peter Walker on 01786 443137 or email walkerp@stirling.gov.uk

30 second interview Name:

William Chrystal

Job title:

Funeral Director

Place of work:

Chrystal Funeral Services, Cowane Street, Stirling

Brief company description:

We are an independent funeral director who aim to provide an affordable and personal service to all our families.

How do you get to work?

By car

Where is your favourite place to eat out? Why? Azad tandoori Restaurant in Alloa, delicious food and friendly staff. What do you think the Stirling area could most benefit from?

I actually think Stirling is already well serviced.

What is your favourite colour?

Black (only kidding) it is red.

What is the best thing about doing business in Stirling?

Encouragement and support from other local businesses.

What do you think the biggest issue is for businesses in the Stirling area?

Lack of affordable premises and access to funding.

What is the biggest issue for your business?

To make more people aware that an independent funeral director can offer a service equal if not better than its larger competitors.

What is your favourite shop?

Any type of gadget shop.

What is your greatest ambition?

To do a world tour on my motorbike.

Chrystal Funeral Services: 01786 447699 www.chrystalfuneralservices.com www.stirling.gov.uk/stirlingeye

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Focus on the local economy




STIRLING BUSINESS PANEL

Businesses network at Autumn Trade Fair

Autumn Trade Fair The Stirling Business Panel held a trade fair at Strathallan House, Castle Business Park on 21st September. Over 50 organisations exhibited their services and products at the event, which was attended by around 150 local businesses. The Stirling Business Panel would like to thank the Stirling Development Agency, the Stirling Observer and Central FM who sponsored the event. Initial feedback has been really positive. Businesses reported that they made useful contacts and strengthened existing links with other businesses. Everyone providing feedback noted a desire for the Panel to hold more trade fairs in the future. Stirling Eye caught up with some of the exhibitors and visitors at the trade fair…

Attendee:

Attendee:

Colin Dick, The Training Business, Balfron

Charlotte Smith, Teed Business Continuity, Stirling

Why attending: “I came to make some new contacts and I am really glad I did, meeting some potential clients for my management training business. I also met some potential business partners and suppliers. This has been a good event for me, bringing together a range of people in one place.”

Why attending: “I wanted to come along and see what Stirling has to offer as we prefer to use local suppliers where possible. The event has been really useful with good representation of businesses from the area.”

About The Training Business: “We are a consultancy providing a range of management skills development, to achieve practical improvements in performance. Clients are from all sectors and include organisations in Scotland, London and South-East Asia.”

About Teed Business Continuity: “We help to ensure that organisations, when faced with an unexpected incident or loss of resource, continue to be able to maintain their critical activities and manage the effective recovery of their business and services.”

www.thetrainingbusiness.co.uk

www.teed.co.uk

Attendee:

Angus Holden, W.I.P. Publishing House Ltd, Alloa

Attendee:

Maureen Cooper, Personal Alchemy, Doune

Why attending: “I am interested in speaking to anyone who can get involved in putting a new Forth Valley wide magazine together. I’m looking for businesses to sponsor sections, advertise and write articles to help promote their business.” About W.I.P Publishing House: “We are a small editorial and production team. We take people’s ideas – e.g. a novel or poems, and turn them into a published product. We are also looking at creating a high quality general interest magazine for the people of Central Scotland.” www.wippublishinghouse.com

10

STIRLING EYE

Focus on the local economy

www.stirling.gov.uk/stirlingeye

Why attending: “I heard about the Trade Fair through the Small Business Club. I almost never came, but I am delighted I did as within half an hour I made a new contact with the potential of a day a months’ business!” About Personal Alchemy: “I am a colour therapist and life coach.”


www.stirlingbusinesspanel.org

Not already a Business Panel member? Please contact Bill Fortune (Business Partnership Executive – Stirling Council) on 01786 443172, email panel@stirling.gov.uk or join online at www.stirlingbusinesspanel.org

Steven Tolson, Director of Ogilvie Group Developments Ltd In this issue, we profile Business Panel Executive Group member Steven Tolson, a Chartered Surveyor and Director of Ogilvie Group Developments.

EXHIBITOR:

Sonya Murray, The Baby Gurus, Dunblane About The Baby Gurus: “We are an education business specialising in maternity, paternity and early parenting issues. I have a background in midwifery and my business partner Emma Thomson has a background in human resources. Together, we are keen to use our knowledge and expertise for both parents and businesses.”

M ember P r o file

Before joining Ogilvie, Steven worked at EDI, an arms length property company of the City of Edinburgh Council. He was engaged in mixed-use regeneration projects including master planning, new schools, housing and infrastructure. Steven now undertakes similar projects for Ogilvie, working with public sector partners. He’s also engaged in commercial developments in various parts of Scotland.

www.thebabygurus.com

“We have developed a service called Corporate Bumps, which helps expectant women cope with their pregnancy whilst working, and to successfully manage their return to work.” Why exhibiting: “We came to a Stirling Business Panel event last year and made contact with Glasgow University. We recently received two £5,000 First Step Awards from them to look at different aspects on returning to work following maternity, so we were keen to come back and network some more!”

EXHIBITOR:

Derek White, Stirling Fire Protection About Stirling Fire Protection: “We offer supply and servicing of portable fire extinguishers, staff fire awareness training, fire risk assessments, all types of signs and many fire related products. Established more than eight years ago, we now have over 900 customers, including Rangers Football Club, United Closures & Plastics, Calor Gas Scotland and a wide range of small businesses.” Why exhibiting: “We want to get our name out to other local businesses and promote what we do. We already have positive networks with local businesses, such as Stirling Electrical who we pass fire alarm requests onto, but would like to build up more.” “We’ve already had some positive leads today, including a business moving to new premises wanting us to look at fire protection for them.”

Steven said: “I was attracted to Ogilvie as it is a Scottish family operated business that is ambitious and sees its strength in its people, working as a team and having the benefit of maintaining a local dimension to its operations.” Steven is currently managing a joint venture with North Lanarkshire Council’s development company, Fusion Assets. This joint venture involves developing Drumpellier Business Park for local companies and businesses that are seeking to invest in Lanarkshire. With regard to representing Ogilvie on the Executive Group of the Stirling Business Panel, Steven said: “Ogilvie has always played its part in making a contribution to Stirling. As part of our corporate social responsibility our staff perform a variety of roles and activities for the city and the local community. Ogilvie staff are enthusiastic charity fund raisers holding events for local charities throughout the year.” “In this difficult economic period it is important that businesses and the Council work together and seek ways of creating business opportunities that project jobs and create the right conditions for local sustainable economic growth.” Steven is also a visiting lecturer at Edinburgh College of Art and frequently represents the Royal Institution of Chartered Surveyors in Scotland on a range of design and regeneration initiatives.

2010 Annual Business Panel Survey We recently sent out the 2010 Annual Business Panel Survey and urge all members to complete and return their surveys to help give Stirling’s business community a stronger voice. The survey will help Stirling Council and partners formulate policy and can have a direct bearing on the conditions under which local businesses operate. If you have not received a copy, please contact Bill Fortune 01786 443172 or email panel@stirling.gov.uk .

www.stirling.gov.uk/stirlingeye

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Special feature Going Carbon Neutral Stirling (GCNS) is working to create a low carbon future in Stirling. Support is available to businesses and communities to cut carbon and save money. Based on a behaviour change model, GCNS provide a free service to Stirling businesses, including: l creating

The Thistles management team

Carbon Cutter Plans

l engaging l helping l linking

staff on carbon cutting actions

to identify instant changes to how you manage business infrastructure

you to carbon reduction support partners and ensuring they respond to

your needs in a timely manner l co-ordinating l connect

events for businesses with similar issues and needs

you with other local businesses to help support you in new activity

To find out more about how GCNS can help you to cut carbon, please contact Joe Hind GCNS Facilitator Emily with chefs Ype and Shaune at the The Bistro, Raploch Campus

on 01786 477175 or email joe.hind@ksb.scotland.org.uk . www.goingcarbonneutralstirling.org.uk

Interview with Rachel Nunn, Manager of GCNS

How can businesses lower the carbon of products/ services?

Rachel founded GCNS in 2008 and now

consumption.”

works with a team of eight, based within Keep Scotland Beautiful in Stirling. Stirling Eye met up with Rachel to find out more…

“This is about localising what we do – encouraging local production and “A large proportion of the population would choose to buy low carbon products and services if they were readily available, identifiable and competitively priced. We would like to help businesses move in this direction and are happy to talk to any business wanting to reduce the

Why did you establish GCNS?

carbon of products or services.”

“When I learned more about climate change in 2004, I gave up my climate change to the masses. With two small boys, it suddenly

How can businesses inspire transformational change?

seemed a huge issue!”

“This can be done in a variety of ways, such as arranging to provide

“I developed the GCNS engagement model and secured £1.3 million

volunteer buddies through GCNS to cycle into work with staff who wish

funding to deliver it. The key aim is to engage the local population,

to try commuting to work by bicycle.”

including businesses, to overcome psychological and infrastructure

“We would like businesses to show great leadership and help create

barriers to implementing change.”

new positive habits.”

How can businesses lower emissions?

What businesses have you assisted?

“Many businesses are trapped in a cycle of not having enough time to

“We started by working with the Thistle Centre and engaging with the retail

make changes, but increasingly struggling to pay rising energy bills.

businesses there – it has been hard work achieving buy-in, but we are now

That’s where we come in – we can break the cycle by looking at your

moving forward with many tenants actively involved.”

career in business growth and marketing to focus on communicating

business for you and recommending how to lower emissions.”

“Some examples of assistance across Stirling include:

“Much of it is simple advice, like actively controlling heating and cooling systems. We can also connect you to organisations that will conduct a free energy audit, and if you aren’t eligible for one, we will arrange one for you.”

l

bills by 40 per cent. l

students from the University of Stirling who then advised businesses

l

l

(SBC) is now running this project using students from Edinburgh

STIRLING EYE

Focus on the local economy

We recently supported ‘green cuisine’ events by The Bistro, Raploch Campus, where trainee students learned to prepare fresh local produce.

University. To find out how to receive assistance from this project,

12

We recently held an ‘energy breakfast’ for tenants of Stirling University Innovation Park, discussing ways to reduce energy bills.

on how to lower their emissions. Scottish Business in the Community

andrewmillson@sbcscot.com .”

We recently conducted an energy audit for Volunteer Development Scotland, Stirling.

“We recently ran a pilot project with the Carbon Trust, training up

please contact Andrew Millson (SBC) on 0131 451 1102 or email

We helped outdoor clothing store Tresspass, Stirling reduce their energy

l

We helped Sports Direct, Stirling reduce their energy bills through simple changes, e.g. turning lights off in parts of the store not used at night.”

www.stirling.gov.uk/stirlingeye


Going Carbon Neutral Stirling Case studies on businesses supported by GCNS:

Stuart Wilson, Ravenswood Guest House, Stirling

Karen Warrington, Enterprise-Rent-A-Car Scotland Limited

Ravenswood Guest House provides bed and breakfast on

Enterprise Rent-A-Car is an industry-leading, multi-national

Causewayhead Road, Stirling. Stirling Eye caught up with owner

company with more than 700,000 vehicles in its worldwide rental

Stuart Wilson to find out about assistance received from GCNS…

fleet, more than 68,000 employees, and more than 7,000 locations, including a branch in Stirling where the Scotland & Northern

How did you find out about GCNS?

Ireland head office is also based. Stirling Eye caught up with Karen

“In an article in the Stirling Observer.”

Warrington, Group Operations Manager, to find out about assistance received from GCNS…

Why did you get involved? “I am concerned about climate change and wanted to minimise

How did you find out about GCNS?

the amount my business contributes in terms of CO2 emissions and

“At an environmental event where GCNS were exhibiting.”

physical waste.”

Why did you get involved?

What advice or assistance did you receive?

“Sustainability and environmental management are right at the heart

“A GCNS representative visited my business several times to review

of Enterprise’s business ethos. We place huge emphasis on identifying

it and make me aware of changes I could make and where to source

local initiatives that can have a direct impact on our local business. I

information. Advice was provided on purchasing locally produced

could see that signing up to GCNS could have a positive affect on our

food, purchasing FSC branded paper products, loft insulation, closing

carbon reduction both at our head office and our local rental branch.”

curtains at night and turning the heating down.”

How has this helped your business? “I’ve put a page on my website to advise clients how I have minimised the environmental impact of the business – guests have commented on this when booking and some advise that they specifically book with me because of these actions. Our energy consumption is lower making cash savings and I don’t have to pay for additional waste uplift as so much is now recycled.” www.ravenswoodguesthouse.com

What advice or assistance did you receive? “We received carbon cutter plan advice and support.” “I now set employees a task every month – such as turning off PC’s and monitors, saving on heating, and being water wise. I collate results and feedback, which I send to GCNS. This month’s task is for employees to come up with a new idea and implement it. The best idea will win a prize.” “I was awarded a Green Champion Award in June 2010, which was very exciting for Enterprise.”

How has this helped your business?

Did you know? Out-of-season cut flowers are among the products with the largest carbon footprint per pound generated in the tills.

“We have increased awareness of the importance of reducing our carbon footprint and the cost benefits. Employee feedback shows that they are adopting the tasks as part of their daily routines, not just in the office but at home too, and Enterprise has reduced its energy consumption, which makes for happy accountants!” www.drivingfuture.co.uk www.stirling.gov.uk/stirlingeye

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Focus on the local economy

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Business space developments Industrial

STEP into an enterprising location

Springkerse Industrial Estate the Bathstore well under construction. Occupation is

Stirling Enterprise Park Ltd (STEP) was formed in the early 1980s to support the local business community.

expected before the end of this year. Michael McIntyre

STEP provide a range of

Development activity is underway at 19 Kerse Road, Springkerse Industrial Estate with a new build unit for

of DM Hall is also encouraged to report that interest is being progressed in remaining space at this location.

business support services to pre-start, new and existing

A new industrial development in Whitehouse Road is

businesses, including delivery

also expected to start early next year. More details will

of the Business Gateway service

be provided in future editions of Stirling Eye.

throughout the Stirling area. They also provide managed workspace and serviced

Space has also been taken up within Muddy Fields LLP’s

office property from three distinct locations within the city of Stirling:

Munro Road development in Springkerse, with a 248 sq

Stirling Enterprise Park, providing a

m (2,670 sq ft) unit leased to Stuart White Racing and a

range of workspace and office units

unit of 376 sq m (4,050 sq ft) under offer.

from 18 sq m (200 sq ft) to 530 sq m

More information on remaining space from 248 sq m (2,670 sq ft) in the Munro Road development can be obtained from Sandy Falconer of J&E Shepherd on 01786 450438, email sandy.falconer@shepherd.co.uk or John Quinn on 07876 658980, email john.quinn@rokholdings.co.uk

(5,700 sq ft); Stirling Business Centre, Wellgreen, providing office suites from 18 sq m (200 sq ft) to 74 sq m (800 sq ft); and, Enterprise House, Springkerse Business Park, providing office suites from 18 sq m (200 sq ft) to 418 sq m (4,500 sq ft). Around 120 businesses operate from these locations sustaining around 400 jobs. The businesses cover a variety of activities including design, manufacture, sales (non direct retail), service and storage operations. Each of the locations provide a staffed reception area, conference and meeting room facilities for hire and on site car parking. Occupiers can access all STEP’s

Broadleys Business Park

business support services, including Business Gateway services. Stirling Enterprise Park also offers a business address facility and two IT centres for hire.

376 sq m (4,050 sq ft) of space at Broadleys

Quoting rents (including service charge) are from £8/ sq ft to £18/ sq ft. The usual

Business Park, Springkerse, has been leased to the

lease period is for 12 months, although flexible shorter or longer lease terms can

Salvation Army for recycling of furniture, following

be arranged.

on from improved signage within Imex Business Centre. The Salvation Army plan to take a further 232 sq m (2,500 sq ft) within the Centre.

Alison Davidson of STEP explained: “The flexible approach to property has enabled a number of businesses to develop within and between the STEP locations as well as moving onto other business locations within Stirling. This approach has had a positive impact on the local economy.”

Did you know?

“Although average levels of occupancy are around 75 per cent, STEP still have a range of accommodation from 18 sq m (200 sq ft) to 530 sq m (5,700 sq ft) on attractive and flexible terms.”

The Peak, Stirling’s contemporary new sports and leisure building achieved a nomination for the prestigious Scottish Design Awards 2010.

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STIRLING EYE

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For further information on accommodation available through STEP please contact Alison Davidson on 01786 463416, email adavidson@stirling-enterprise.co.uk . Alison can also provide information on unique office space being promoted at the Old Town Jail, Stirling.

www.stirling.gov.uk/stirlingeye


Looking for commercial property? Visit www.stirling.gov.uk/property

Case study: Whitehouse Road, Springkerse Industrial Estate, Stirling Type of accommodation: Terraced unit development with individual and combined units for lease for flexible duration. Remaining space from 110 sq m (1,186 sq ft) to 331 sq m (3,558 sq ft) is being promoted by letting agent, Allied Surveyors Scotland. Quoting rental £6.50/ sq ft, with incentives available. Tenants are responsible for maintenance and insurance of units.

New tenant: Zanart Ltd

Why did you locate at Whitehouse Road?

Zanart Ltd are the developers of this industrial/workshop location. They have also taken occupation of one of the units.

Stuart McLachlan of Zanart Ltd explained: “We were tight for space

Zanart Ltd is a local general building contractor, based in Bridge of Allan since 1981. The business is involved in construction works from extension and refurbishment to new builds for various private clients and local authorities. Zanart Ltd employs 12 people.

has allowed us to develop our operations and serve customers

and moving to an attractive unit in an established industrial estate from a more central location. We provided a new internal office accommodating three staff as well as racking in addition to external storage.”

For further information on remaining space at Whitehouse Road please contact Allan Imrie of Allied Surveyors Scotland on 01786 450291, email allan.imrie@alliedsurveyors.com

Office Wallace House

Barracks, Forthside

A new occupier has been

A new occupier has also been

secured for one of the last

secured for first floor space in the

remaining suites in Wallace

Barracks at Forthside, Stirling,

House, Stirling city centre. A

extending to 386 sq m (4,149 sq ft).

suite of 107 sq m (1,159 sq ft)

Andrew Peel and Peter Fleming

has been leased to national charity Sue Ryder for their new home care service. This leaves only one suite of 67 sq m (720 sq ft) remaining for lease at £12.50/sq ft.

of joint letting agents, Graham and Sibbald and Montagu Evans, confirmed: “This letting has resulted in the landlord, CTP, bringing

Andrew Peel and Kate Byrne of Savills explained: “This further letting to a high

forward their plans to refurbish the building’s

Earlsgate House

ground floor on a speculative basis as a show office providing further evidence of

profile occupier highlights

Office space within Earlsgate

continued demand for

House, Kings Park, Stirling

competitively priced, quality

has benefited from internal

refurbished office space

decoration and new carpets with

With Block A of the Barracks already occupied

within central Stirling.”

suites from 15 sq m (167 sq ft).

by Volunteer Development Scotland and

Leases start from £8/sq ft and

other interest being shown, the joint agents

various incentives are available.

are hopeful of further announcements in the

For further information on remaining space please

developing confidence in the commercial property market.”

contact Andrew Peel of

Earlsgate Court, situated to the rear of Earlsgate House, also has

Graham and Sibbald on

space for lease or for sale extending to 303 sq m (3,257 sq ft).

01786 463111, email

Further information can be obtained from Andrew Peel of

apeel@g-s.co.uk or Kate

Graham and Sibbald on 01786 463111, email

Byrne of Savills on 0131

apeel@g-s.co.uk or Simon Capaldi of GVA Grimley on

247 3821, email kbyrne@

0131 469 6065, email simon.capaldi@gvagrimley.co.uk

savills.co.uk . www.stirling.gov.uk/stirlingeye

near future. For further information on remaining space for lease or sale within the Barracks please contact Andrew Peel of Graham and Sibbald on 01786 463111, email apeel@g-s.co.uk or Peter Fleming of Montagu Evans on 0131 229 3800, email peter.fleming@montagu-evans.co.uk .

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15


Business space developments Office continued

Hire the Hub Forward Scotland recently launched The Hub – newly modernised meeting and training space, ideal for business meetings, courses and events. The space is flexible and can host sessions of up to 20 people in meeting or theatre style, equipped with eight workstations, a fully integrated SMART ™ board and free internet and telephones.

Did you know?

The Hub @ Forward Scotland is centrally located on Livilands Lane, Stirling and the space is available from Monday to Friday, 8.30am - 6.00pm at reasonable and competitive rates For more details please contact Christine Benvie, on 0560 0010560, email christine.benvie@forward-scotland.org.uk .

Forward Scotland is a charity that helps communities across Scotland to improve their local environment and achieve a better and more sustainable quality of life.

Planning applications update The following planning applications with a significant business focus

l

An application by Joanne & John Inglis for erection of a visitor centre (520 sq m approx. floorspace) at Briarlands, Blairdrummond.

l

An application by Balbir Singh for change of use from a function room/night club to a convenience store retail outlet and change of use for public bar/restaurant to hot food takeaway outlet (fish and chips) (425 sq m floorspace to change of use) at the Bannockburn

have been submitted to Stirling Council since the last edition of Stirling Eye (Summer 2010) and are still being considered, pending a decision: l

An application by the directors of Powercrofters (Scotland) Ltd for erection of a waste to energy facility comprising a unit to sort pre-approved waste for recycling or reprocessing plant generating energy from suitable wastes, formation of an access via a new roundabout and traffic calming measures on the A905 for Throsk, and formation of a new district heating main utilising hot water generated as a by-product of the main process (2.84 ha). The application is for land west of Bandeath Lodge, Throsk.

Arms Hotel, Bannockburn. The following planning applications have been supported in principal but are subject to detailed negotiations to draw up planning agreements: l

An application by Wordie Properties for a six storey hotel development with ancillary bar and restaurant, including servicing access and landscape details (hotel – 6,492 sq m) at 14-16 and former toilets, Dumbarton Road east, Stirling.

l

An application by Whitbread Group Plc for an extension to hotel, alterations to car park and change of use of agricultural land (extension to hotel – 640 sq m – 22 new bedrooms proposed) at Pirnhall Inn, Pirnhall Road west, Stirling.

l

The following planning applications have been approved:

An application by Forth Valley College for the approval of matters specified in condition of planning permission for Class 10 college campus facilities, associated access, car parking, landscaping and other ancillary works (5.1 ha) at the former Kildean Auction

l

Market, Drip Road, Stirling.

l

An application by William Ross for renewal of permission for a car boot sale and open air market (current car boot site area) on Sundays 6 am to 1.30 pm at Caldeonian Marts, Millhall Road.

l

An application by Tradstocks Ltd for construction of offices, showroom and resource centre (0.38 ha) on land to south east of travelling people’s site, Stirling.

l

An application by Mr G Singh for erection of a new Post Office, shop and five flats on land and buildings at 9, 11 and 13 Old Mugdock Road, Strathblane.

l

An application by Stirling Council Waste Services for erection of a waste management centre and office block (255 sq m approx. floorspace) 200 metres to the west of Polmaise Recycling Centre, Fallin. An application by Miss L Imrie for change of use from a toilet block to a beauty salon (110 sq m approx. floorspace) at public toilets, Borestone Crescent.

The following planning applications have been refused: l

l

An application by Mr M Gibson for relocation of a landscape business at Edenmill Farm, Blanefield. An application by Mr M Gibson for change of use to form tearoom and play area at Edenmill Farm, Blanefield.

Planning applications correct at September 2010. Planning schedules can be viewed at www.stirling.gov.uk/planningschedule 16

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www.stirling.gov.uk/stirlingeye


Scottish Enterprise help Dolby Medical save money A resource efficiency audit will save Stirling-based Dolby Medical over £3,000 a year, thanks to support from Scottish Enterprise. A leading provider of medical products and services for more than 40 years, Dolby Medical recognised the cost benefits that could be achieved through more efficient use of its resources. Working closely with Scottish Enterprise, through its environmental management initiative, the company has carried out a resource efficiency audit and is now implementing a number of its recommendations. Alan Speirs, managing director of Dolby Medical said: “Making best use of your resources, in our case our water and energy use, is imperative to keep running costs low and profit high.” “We saved over £1,500 a year by simply improving the way we use our boiler which is remarkable, and a saving we wouldn’t have picked up had the audit not been carried out by Scottish Enterprise.” The company has also cut back its water consumption through reducing all its cisterns to six litres volume instead of nine litres, fitted a timer and solenoid value to the urinals and engaging staff in a campaign on environmental issues. www.dolbymedical.co.uk

Trossachs Yurts are out of this world

Redundancy support Stirling Council, together with its partners, operate a service

Tourism accommodation in the Stirling

called PACE (Partnership Action

area just got that little bit more

for Continuing Employment).

interesting thanks to local farmer Kate

PACE provides support to local companies which

Sankey.

face making employees redundant, assisting any

Kate, who farms organically on 140-

employees facing redundancy to find alternative

acres at West Moss-side by Thornhill,

employment.

has realised an ambition to introduce three Yurts to the farm - with the

Initially PACE provides information packs for employees.

help of a grant from the SRDP Rural

These packs include information from various

Priorities Scheme.

organisations on a wide range of services for people facing the prospect of unemployment.

The Krygyk yurts (to give them their official name) are the result of a

The PACE partners can then arrange an event,

fusion between the skills of local

where those employees who are facing redundancy

yurt builder Paul Millard of Red Kite

can meet with organisations for help and advice

Yurts (www.redkiteyurts.com) and

on alternative employment, job searching, career

Krgykstan yurt builder, Nurlan from

guidance, training and volunteering options, business

the southern village of Kyzyl Tuu.

start up, tax, welfare benefits and money advice.

As well as helping Kate target the broader tourism market, the yurts will also enable her to offer residential craft courses. This will help build on the success of her first diversification venture, which saw a 19th century steading converted on the farm in 2006 to form a high quality venue for meetings, seminars, educational visits, craft workshops and IT training events.

With solar showers, a stunning location

Who are PACE partners?

encapsulating views of Ben Lomond,

Stirling Council, Falkirk Council, Clackmannanshire

Ben Ledi and Ben Vorlich and the

Council, Skills Development Scotland, Careers Scotland

Flanders Moss Nature Reserve right on

and Jobcentre Plus.

the doorstep, there is plenty to attract those with an adventurous spirit and a great love of the outdoors to stay at Trossachs Yurts.

For more information on PACE, visit www.skillsdevelopmentscotland.co.uk/redundancy or contact Laura Melville, Stirling Council, on 01786 443028.

www.westmossside.com www.stirling.gov.uk/stirlingeye

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Sector feature Creative industries and technologies case studies

What are creative industries and technologies? Creative industries and technologies cover businesses focused on individual creativity, skill and talent. These businesses create job opportunities through development of knowledge and intellectual property into new products and services. The sector covers arts, crafts, film production, media, design, architecture and creation of new technologies.

Alan McMaster and Michael Rea, Small Majority Small Majority is a film production company based in The Old Town Jail, Stirling. Stirling Eye met up with joint directors Alan McMaster and Michael Rea to find out more…

individual creativity and new ideas has become all the more important in

Why did you establish the business?

driving economic growth.

“We met while

The shift away from traditional manufacturing and labour intensive industries in Scotland has meant that the exploitation of cultural heritage,

A report on creative industries for the Scottish Government in 2009 found that the sector employs around 60,000 people in Scotland and contributes £5 billion per annum to the economy (based on 2007 data). 97 per cent of businesses involved in creative industries are small with less than 50 employees and the majority (97%) are Scottish owned.

studying Film & Media at Stirling University and found it difficult to find challenging production work when we graduated, so decided to set up our own business.” “It was hard for the first two years, but we persevered and things

Although creative industries traditionally embody arts, crafts and cultural sectors, businesses developing new technologies provide the technological advancements required to drive growth across this and

have now snowballed. This year we are celebrating 10 years in business!”

What projects are you working on?

other industries.

“A wide range from producing European travel guides for the

The sector in Stirling

Scottish Football Association, to information videos for NHS

Stirling has a wealth of businesses

Scotland. A particularly interesting project on the go just now

involved in creative industries and

is producing video content for Creative Scotland’s new music

technologies, with many small

networking site Youth Music Forum Scotland.”

businesses focused on design,

“In any down time, we work on our own projects, including short

craft, film, media, advertising and

films, music videos and researching gaps in the market.”

production of new technologies. The University of Stirling has a

How important is technology?

coveted Film & Media Studies

“Very – having the best equipment available is essential. We

department and Forth Valley

recently bought a new breed of video DSLR. Using prime lenses,

College’s new Stirling campus will

the camera shoots video in full HD – the same type of camera is

deliver creative industries courses

used to film the ‘House’ series for television.”

in sound production, art & design

Has the recession had an impact?

and communications & media.

“Things slowed down initially, particularly our public sector work,

VIEW STIRLING CREATIVE INDUSTRIES VIDEO CLIP

but we are finding new opportunities. More organisations are looking to produce videos online instead of sending out costly

Local production company Small Majority has produced a video clip

brochures, and are sending out multi-media press releases.

to accompany this feature. The video captures the work of the case

Having video on your website is becoming a must for businesses

study enterprises and can be viewed at

and the public sector.”

www.smallmajority.co.uk/events/stirlingeye.html

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www.smallmajority.co.uk www.stirling.gov.uk/stirlingeye


Creative Industries and Technologies Andrew Peacock, Director, Peacock Technologies Limited Peacock Technologies Limited (PTL) is

Alison Borthwick, Committee Member, Mugdock Makkers

a creative engineering business based at Stirling University Innovation Park. Stirling Eye met with founder and Director Alison Borthwick

Andrew Peacock to find out more…

Pottery and is also a member of the Mugdock Makkers. Stirling

Can you tell us more about the business?

Eye met up with Alison to find out more…

“While PTL was established in 2008,

Alison Borthwick owns Buchlyvie

Andrew Peacock

most of the team previously worked together for eight years on a

What was the idea behind the Makkers? “Mugdock Country Park had a long-term vision to create a cultural centre, making the park more than just a place to exercise. Part of this involved establishing a gallery run by a local arts and crafts association to compliment the existing theatre.” “The park contacted a number of local arts and crafts people about the opportunity and we formed the Mugdock Makkers arts and crafts association. We spent two years marketing and building up the group, before opening a purpose built art gallery in 2007.”

project to create a robotic milking machine.“ “We work with a variety of clients, from multi-national companies looking to automate production processes, to individual inventors looking to bring a concept they have to reality.” “One of our first key achievements was building the latest time of flight camera technology into our robots, enabling them to see and sense things and work with a range of shapes and unusually sized objects. This was the first commercial application of time of flight technology – developed in Stirling!”

What is your background?

“We now have seven employees and hope to expand to ten over the

“I studied ceramics and printmaking at Grays School of Art in

next 24 months.”

Aberdeen, started my business in Glasgow in 1983 and then moved

What projects are you working on?

it, opening the pottery shop in Buchlyvie in ‘89.”

“Current examples include work with the Scottish Agricultural College

What support do the Makkers provide? “Members are able to exhibit work in the manned gallery and network with other arts and crafts people. Each member works a day per month in the gallery demonstrating their skills and teaching people about crafts.” “We have over 30 members and cover woodwork, painting, textile arts, pottery, jewellery and glass crafts. We have a strict member selection process to ensure quality and originality.”

What are the plans for the future? “We’re investing in a better website that will allow online sales and the University of Stirling is also helping us to improve marketing of merchandise.”

to produce an automated meat quality system for Scotbeef’s abattoir in Bridge of Allan, a robotic machine to provide visual inspection of rubber parts and leak detection for a company in the Czech Republic, and electronics for a hand held motion sensor.” “Our expertise in electronics, software and mechanical engineering, allows us to create inventions for just about any sector. We are passionate about creative engineering, and invest more in training than we hold in profit.“

Has the recession had an impact? “No – we started up in the downturn and a lot of what we do saves clients money.” “Automation of processes minimises human labour requirements,

Has the recession had an impact?

helping to keep manufacturing in this

“No, the Makkers turnover has actually increased 25 per cent per annum year-on-year. I think this is due to the bespoke nature of our products – things the supermarkets can’t replicate!”

country rather than it being taking abroad.“ www.peacocktech.co.uk

Did you know?

www.buchlyviepotteryshop.com The Mugdock Makkers are always on the lookout for new members, to find out more, please email info@mugdockmakkers.org.uk or visit www.mugdockmakkers.org.uk

PTL recently secured ISO 13485 accreditation for developing medical devices.

www.stirling.gov.uk/stirlingeye

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Focus on the local economy

19


Forth Valley branch of CMI launched Colin Millar,

Chairman of

Forth Valley

CMI

The Chartered Management Institute (CMI) launched a new Forth Valley branch in October at a glittering event in Stirling

New heritage plaques for Stirling The latest phase of the Orientation and Interpretation Strategy in the City has recently been completed. A further eight striking brass heritage plaques have been erected at key historic buildings. Locations include, John Allan’s distinctive building at 29-31 Friars Street, The Golden Lion Hotel, 55 Baker St, Central Library, Wolf’s Craig building, Tollbooth, Argyll’s Lodging and The Cannons in Broad Street. Research from the City of Stirling Visitor Survey highlights the importance of Stirling’s heritage to Stirling’s offering for visitors. The new plaques will be a welcome addition for both locals and visitors to the existing informative heritage plaques located throughout the Old Town, Back Walk and Valley Cemetery.

Castle. Speakers at the launch included Keith Brown, Minister for Skills & Lifelong Learning and MSP for the Ochils; Annable Goldie MSP; and, Geoff Mawdsley, Director of the think tank Reform Scotland. The CMI is the only chartered professional body in the UK dedicated to promoting excellence in leadership and management. It owns the National Occupational Standards Institute and offers a variety of leadership and management qualifications through local colleges and universities. Forth Valley CMI founder and Chairman Colin Millar of Stirling based Volunteer Development Scotland said: “I was a CMI Ambassador and thought we should be doing more in Forth Valley. I established the local branch, which now has over 300 members from large companies such as INEOS, down to small local businesses.”

Did you know?

Membership is graded, costing between £50 per annum The two canons on Broad Street were made by the Carron Iron Works, near Falkirk, Britain’s leading supplier of armaments during the Napoleonic Wars. When the War Office offered the 12 cannon that were surplus to Stirling Castle’s requirements in 1904, Stirling Council assumed that they were a gift to enhance the town’s public spaces. When the Council discovered that it had to pay towards the cost, only four cannon were installed, two on Broad Street and two nearby on Gowan Hill.

for students to a member grade of £139 per annum. Members have access to a wide range of online resources, free legal consultations on personal or business issues, a members library and negotiated reduced rates on personal indemnity insurance. Colin said: “We want to bring more networking events to the Forth Valley. We have two further events in the pipeline, which are open to businesses across Stirling,

Stirling taxi marshals Thousands of evening revellers enjoy Stirling City centre’s night-time economy, and after a good night out, many people will catch a taxi to get home safely and quickly. To help ensure orderly taxi queues and reduce anti-social behaviour, Stirling will once again utilise taxi marshals over the festive period. The taxi marshals will be present in the City centre on Friday and Saturday nights from 12 midnight to 4 am, for the five weekends leading up to Christmas, plus Christmas Eve and Hogmanay. Further information on city centre safety is available from Peter Walker on 01786 443137, email walkerp@stirling.gov.uk

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including non-members: An evening workshop on Employee Engagement with C-T-C Ltd on 24th November at the Falkirk Wheel. An evening event at Stirling University including a presentation from the Hunter Centre for Entrepreneurship ‘Looking Inside High Growth Businesses’. Both events will cost approximately £15 per event for nonmembers.” For more information on Forth Valley CMI or to register to attend one of the events, please visit www.managers.org. uk/forum/cmi-scotland/forth-valley-branch . Forth Valley CMI can also be found on Linkedin, Facebook and Twitter.

www.stirling.gov.uk/stirlingeye


Number Eight nominated for Drapers award Retailer Number Eight has been nominated for a prestigious Drapers Award. Number Eight, located on King Street, Stirling, specialises in upmarket lifestyle fashion with a country twist, stocking Barbour, Gant, Joules and White Stuff. Keith Ewing, Stirling Business Ambassador and owner of Number Eight, said: “We are ecstatic to have got this far, nominated for Best New Business of the Year. Drapers is the bible of fashion magazines for the industry! The award ceremony is on 17th November – but even if we don’t win, it

Keith Ewing, Nu

mber Eight

is still a huge achievement.”

Stirling Eye caught up with Keith Ewing to find out more about beating the economic blues… Keith said: “There are a number of steps high street businesses can take to ensure they weather the storm. Tough times can be lonely for small business owners – so get out and speak to people and don’t be afraid to ask for advice.” “My top tips are:

7. Have the best cash flow approach possible.

and rents go down, such as on King

Make sure your stock doesn’t come in all at

Street, Stirling, rateable values may

once with 30 days to pay. Remember VAT is

also decline. Getting your property re-

going up next year.

assessed might take a little bit of time,

1. Think of new ideas – recessions are cyclical so you need to be ready for the good times. 2. Analyse current market conditions and ensure your prices are right in relation to

8. a) Look at the main costs attached to your business, namely rent and rates

what the competition is doing. Sometimes it is necessary to accept lower margins. Don’t be greedy, but at the same time be patient – just because fewer customers are coming into your shop, it might not be down to pricing. 3. Stop all marketing that is not working or can’t be measured. I find that the most costeffective marketing consists of building up a database of customers and looking after

implications – what can you strip out of

your landlord and try and get your rent

the business? Do you really need three

down, even if you are locked in a lease.

phone lines; can you get by with fewer

Rentals have fallen on average by 30-40

staff? One advantage of the recession

per cent. In the current climate the level

is that there are lots of really highly

of empty shop units is higher than ever,

qualified people you can bring in who

so most good landlords are working to

can do more than just customer service,

keep their tenants.

e.g. book-keeping, marketing, etc.”

b) Push your landlord for a monthly lease instead of the industry norm of quarterly

repeat business.

– it will be better for your cash flow. 9. If you can get your rent reduced, the next

customer isn’t king he’s god… And this

thing to do is to speak to the Assessor for

doesn’t cost anything either!

Central Scotland. If property values fall

5. Make sure you are online – this is essential for survival on the high street these days. 6. Relatively small mistakes can shut down a business. Look six months ahead and don’t over buy in goods. Retailers need to tailor their stock and cut back in preparation for lowered volumes in the high street next year.

10. From there, look at smaller cost

– can you get them down? Speak to

them. 80 per cent of my custom is from

4. Provide exceptional customer service – the

but it is worth it in the long run.

The Assessor for Central Scotland can be contacted on 01786 892200. Keith is happy to provide advice to other Stirling businesses free of charge. Keith can be contacted on 01786 461166 or email keith@numbereightclothing.com to make an appointment. www.numbereightclothing.com www.stirling.gov.uk/stirlingeye

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Focus on the local economy

21


Interview with... Ken Thomson, Depute Principal, Forth Valley College edge of the city and good transport links with a number of bus routes, the River Forth footpath and junction 10 of the M9 close by. The construction contract has gone to Miller, a national company, but we are ensuring local construction training and work experience placements, a model also used by the Raploch Urban Regeneration Company in their community benefit clause model. The new campus will offer far more than just vocational training. There will be public access to the river fronted refectory area and learning centre, in addition to a flexible learning directory. The boardroom, refectory area and restaurant will be available for hire as will our new sound production facilities.

What’s on offer for local businesses? We deliver bespoke training to local businesses, covering a wide range of business management, health & safety and customer service topics. We worked with around 300 businesses across Forth Valley over the last year, including: Elementary Food Hygiene training for the Terraces Hotel, Stirling.

What is your background? I have a degree in Zoology from Nottingham University and a PhD in biting insects (e.g. midges!) from Edinburgh University.

Personal Licence Holder training for Morrisons Cold Beer Company, Stirling. First Aid training for DSG Stirling. Leadership & Management and Health & Safety training for Bioreliance, Stirling University

I became interested in education while working as a Senior Countryside Ranger for the Livingston Development Corporation, working with school

Innovation Park. 17th Edition training for Forth Electrical Services and Falcon Foodservice Equipment.

children in their local environments. I joined Falkirk College in the 1990s as a lecturer

What subjects will the campus deliver?

in conservation management. In 2005, Falkirk and

We have looked to tailor the curriculum to local and national strategies and reflect

Clackmannanshire Colleges’ merged, forming Forth Valley College. I am now Depute Principal of the

the needs of rural Stirling. We will headquarter our Creative Industries, Hospitality and Tourism departments in Stirling and will also deliver business, construction,

College and will oversee the creation of the new

engineering, healthcare, sciences and computing training.

Stirling campus at Kildean.

We provide flexible (distance) learning, day release, block release and evening learning

When will the new college open?

opportunities in addition to our full time courses.

April 2012. Construction is already underway and the

How will you link with the University of Stirling?

new college building will be three times the size of

Our Creative Industries department will offer two degree programmes – one in

the existing facility at Kerse Road, Stirling. The campus

Graphic Art and the other in Communication & Media. All the teaching will be

will provide an inspirational setting for learning,

done at the college, but the degree will be from the University of Stirling rather

overlooking the river, castle and Wallace Monument. It

than the Open University. We also have very good progression routes to the

has easy access to rural Stirling being on the western

University for students studying Highers.

Artist’s impression of new College

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www.stirling.gov.uk/stirlingeye


Employability Service The Employability Service at Stirling Council provides a range of support to local employers. If your company is looking to recruit or provide a work placement for someone trying to expand their skills and access new opportunities, the Employability Service can help find you a suitable candidate. The service is not mandatory, and the jobless people who engage with us simply do so because they want to work. The main barrier our clients’ face is not a disability or health condition but finding a suitable opportunity. As the pressure of an increasingly more competitive labour market develops, it is through the support of local Stirling companies that our clients will succeed. Employees that experience difficulty in the workplace due to ill health or impairment of any kind can also access support from Employability. We will provide support, advice and access to reasonable adjustments or improvements in the workplace. To find out more about Stirling Council’s Employability Service or what support is available for your business, please contact Gordon Wright on 01786 432290 or email wrightg@stirling.gov.uk

Employability Service case studies:

Doreen Affleck, Ahdors Gold & Gifts, Stirling

Harry O’Harra, The Village Bakery, Fallin

Established in 2002, Ahdors Gold &

With premises in St Ninians and

Gifts offers unique designer jewellery.

Fallin, The Village Bakery has been

With a fully fitted workshop and

a fixture in its local communities,

comfortable consultation area, design,

providing fresh baking and produce

manufacturing and repairs are done on the

for over 30 years.

premises by experienced goldsmiths.

Harry, why did you engage with the Employability Service?

Doreen, why did you engage with the Employability Service?

“The Employability Service happened to contact us when we had an

“We had a staff vacancy recently and

impending staff vacancy. I was pleased to engage with Employability

I wanted help to find the right person for it. I contacted

as wanted help to find someone appropriate for the post.”

Employability as they have provided valuable advice to us over the years, helping us find the right staff for our growing company.”

What support did you receive from the Employability Service?

What support did you receive from the Employability Service?

“In addition to helping us find a great new member of staff, the

“We managed to recruit someone who exceeded our expectations.

and first aid. It is re-assuring to know that if we are faced with any

This is hugely important to us as only through finding the right

difficulties in the workplace due to ill health, stress, and disability

people will our company be able to grow appropriately.”

or otherwise, we can access support from Employability.”

Employability Service helped us access staff training, including IT

Free business directory Has your company registered on Stirling Council’s free online business directory? Inclusion in the directory is free to businesses located within the Stirling Council area and registration is easy. The directory provides up to date information for local and national businesses as well as residents and visitors. Over 1800 businesses in the area are already benefiting from this facility and the directory has the potential to help companies source good services locally and generate new business. Local companies who have not yet registered can register online at www.stirling.gov.uk/directory or contact Laura Melville for an application form on 01786 443028, email melvillel@stirling.gov.uk www.stirling.gov.uk/stirlingeye

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At your service

Economic Support & Tourism

ECONOMIC SUPPORT & TOURISM Stirling Council’s Economic Support and Tourism team actively participate in making Stirling a better place to live, work and do business. The team provides a wide range of advice and assistance to businesses and are the initial point of contact for the local business community. The team will be happy to deal with any business or tourism related enquiry – you can contact them on 01786 442467, email business@stirling.gov.uk or visit www.stirling.gov.uk/business

The Economic Support and Tourism team provide a wide range of services, including: Business advice and assistance

Business statistics

General business advice and

businesses new to the area,

assistance, including signposting

business start-ups, businesses

businesses to relevant organisations.

leaving the area and business

“Stirling Eye provides a good range of information for local businesses

Compile statistics on

and I find the stories on new and local businesses particularly interesting. It is also good to read about new

developments in Stirling.

closures, to enable us to

Iain McCarren, Slaters

monitor the local economy.

www.slaters.co.uk

City Centre Initiative

Event liaison

LEADER

businesses within the Stirling

Work closely with the City

Council area and free for anyone to

Centre Initiative to monitor

use. www.stirling.gov.uk/directory

city centre activity, including

Business sites database

vacancy rates and footfall.

Work alongside the Forth Valley and Lomond LEADER team. LEADER is the European funding programme for the rural area. For more information, please see page 28.

Compile and maintain a database

Construction industry support

Work with key partners to raise Stirling’s profile and establish Stirling as an events-friendly destination. This includes providing support and funding for events to maximise economic, social and environmental benefits for Stirling.

Film liaison

Provide redundancy support to local companies and their employees so that anyone facing redundancy is assisted to find alternative employment. PACE also provides information and organises events for people facing redundancy. The events provide a range of help and advice, and information on training and employment opportunities.

Business directory A free of charge online business directory. Free registration for

of all employment and business sites in the area.

Work closely with Forth

Business start-up advice Stirling Council and its partners manage Business Gateway, which provides easy and convenient access to a complete range of

Construction, the National Park Apprenticeship Scheme and Raploch URC to assist local companies with construction contracts and workforce.

assistance. Business Gateway is delivered locally by Stirling Enterprise, contact 01786 463416

Promote and support film and TVrelated activity in the Stirling area, encouraging economic benefits through direct spend by production companies and the employment of local cast and crew. Maximise the potential of film and TV-related tourism development opportunities.

Funding search facility

“Stirling Council’s property search

service was an invaluable time saver when I was starting my business. It allowed me to view all of the available properties from various agents on one website, ultimately

Provide a free of charge, online funding search facility. www.stirling.gov.uk/funding

finding the ideal property in which to open Stirling Optical.

Inward investment

Tony Bancewicz, Stirling Optical

Provide relevant information and local opportunities to inward investment enquirers.

www.stirling-optical.co.uk

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Focus on the local economy

www.stirling.gov.uk/stirlingeye

Partnership for Continuing Employment (PACE)

Property Provide a property search facility and detailed information on property, land and sites for businesses. Also collate and analyse data on property enquiries. Please see business space development pages 14-16.


Economic Support & Tourism Current projects the team are working on: Demand for business space in rural Stirling

At your service PROFILE

A project to help the Council and partners better understand demand for business space in rural Stirling (please see article on page 5 for more information).

Rural broadband Working in partnership with Clackmannanshire Council, LEADER, and the Stirling Development Agency to identify a solution to the broadband issues at Bandeath Industrial Estate and Touch Business Centre.

Skills development for the retail sector A project looking to address key aspects of skills development for the retail sector, identified as an area of competitive advantage in ‘Open for Business’, the Stirling economic strategy.

Event and Film Liaison Executive Name: Caralin Montgomery-Cichy

Role: I am responsible for adding to the portfolio of major events in the area so that we can raise Stirling’s profile internationally, bringing economic benefits

Research and intelligence

Stirling Eye

Provide economic research and intelligence for the Council and partner organisations. This includes work on a range of research projects, preparation and analysis of surveys and monitoring local statistics.

Produce Stirling Eye, the Council’s

funding applications from EventScotland (Scotland’s

business magazine, providing local

national events agency) to support local tourism-led,

business news and information for the

event initiatives. I also promote and support mainly

local business community.

private sector film and TV related activity in the area.

Stirling Business Panel The Stirling Business Panel gives the local business community a strong voice in shaping policies and future planning for the area. Please see Business Panel pages 10-11.

to the area. I am also responsible for co-ordinating

www.stirling.gov.uk/stirlingeye

Tourism Work to increase the volume and spend of tourists and help make Stirling a world-class destination. Assess tourism revenue, tourism employment and Stirling Visitor Survey feedback.

Current Workload: I have just finished two major events, the RACMSA Rally of Scotland 2010 and an event in Stirling to celebrate the handover of the Commonwealth Games from Delhi to Glasgow. I am now evaluating these events, and planning for next year’s rally has already begun!

Tourism Development Grant Scheme

I am providing assistance and advice to various film

has been used

Administer a grant fund for local

looking for locations that match their requirements. I

as a film location

businesses developing innovative

am currently organising ‘Filming in Stirling’ seminars,

many times over

tourism products.

highlighting the benefits that filming brings to the

Touch Estate

the past few years. Stirling’s Events and Film

Websites

and TV productions that want to film in the area or are

local economy.

Ensure the business pages of the

I am continually populating Stirling’s film location

Council website (www.stirling.gov.

database, which requires identifying, researching and

uk/business) and the VisitStirling portal

photographing potential locations (manor houses,

(www.visitstirling.org) are updated on a

farms, roads, forests, cottages, etc) that can then be

centre. Filming is a very effective

regular basis

electronically catalogued for future location enquiries.

way of promoting the Stirling

Wind farm planning consultations

Did you know?

Liaison Executive has actively promoted us to location managers as a potential venue and this has raised the profile of our business

area to an international audience, an opportunity it rarely gets, from which the entire business

community can benefit.

Submit economic reports on wind farm and wind turbine planning applications outlining the potential economic

Margaret Plews, Touch Estate

benefits of the proposal in line with new

www.touchestate.co.uk

Planning Policy Guidance. www.stirling.gov.uk/stirlingeye

The German made TV film ‘Starting Over’, filmed at Touch Estate, contributed £130,000 to the local economy in 2007. A more recent commercial, filmed around Loch Katrine contributed £34,750 to the local economy.

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Focus on the local economy

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Give your business a Sporting Chance The Sporting Chance Initiative is a business support programme facilitated by the Stirling University Innovation Park (SUIP). It offers free support to help Scottish businesses to develop new or existing products, processes and services for the sports market. Support is provided through collaboration with leading experts within Scottish universities, enabling businesses to capitalise on the opportunities presented by major sports events. This could be the London 2012 Olympic Games, the Glasgow 2014 Commonwealth Games, or simply, the growing sports market. The Initiative also offers a £5,000 STAR grant award to assist small to medium sized enterprises (SMEs) to collaborate with academia, making worldclass expertise far more accessible and

sectors as varied as tourism, technology, manufacturing and food & drink can all benefit.

affordable.

Derek Houston, Project Manager for The

John Rogers, Director of Research and

jobs have been created within the Initiative

Enterprise at the University of Stirling and Chair of the Stirling Economic Partnership, said: “Sport is responsible for around 45,000 jobs in Scotland. An increased demand for sports products and services can reasonably be anticipated in the UK due to the London 2012 Olympic Games and Glasgow 2014

Sporting Chance Initiative, said: “Eight new team itself which is based at SUIP, Stirling. It is anticipated that the Initiative will strengthen Stirling’s position as the natural location for the creation of sports based businesses and activities in Scotland.”

Sporting Chance Initiative case study: William McQuilter Fair Sporting Masters, Dumbarton The Sporting Chance Initiative helped William McQuilter enter into collaboration with Anniesland College to develop a DVD aimed at helping people supporting or coaching children in sports to become better role models.

STAR grant award

William said: “I received a grant to

The STAR award is aimed at building

also a lot of support from the Sporting

new relationships between small to

Chance Initiative team. This assistance

medium sized enterprises and higher

was crucial in helping me to successfully

education institutes in Scotland. Awards

launch my business and forge the links

for individual projects can be up to

required to grow. We now work with

£5000, with the company contribution

over fifty schools across Scotland.”

The sports sector is commonly associated

expected to match the grant, either

William is now exploring collaboration

with large brands; it is in fact a highly

through cash or in kind, such as staff

with a Scottish university to develop

diverse sector, of which 50 per cent are

time or materials.

a new product that will allow them to

For more information on applying for a

expand and develop into producing

STAR award, please contact the Sporting

exercise videos for children. William

Chance Initiative team on 01786

commented that; “The last project

458104 or email info@suip.co.uk

was so successful for our business that

Commonwealth Games, especially given the legacy aspirations of these events. Businesses need to be able to access the wealth of ideas, expertise and research capability offered by Scotland’s universities, to help them take advantage of these opportunities.”

smaller companies. Many businesses are able to carve out profitable niches in this £70 billion worldwide market. The wideranging nature of the sports market is often overlooked, but businesses operating in

collaborate with Anniesland College, and

turning to expertise in higher education institutions to work on this new project was an easy decision. The expertise and assistance available for small companies is astounding and well worth exploring.”

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www.stirling.gov.uk/stirlingeye


Hubco to transform public procurement Public sector bodies across the Forth Valley, Fife and Tayside have agreed to work together in an initiative

Glasgow Commonwealth Games 2014: What���s in it for Scotland?

designed to improve delivery of community-based

Have you considered how your business

The Scottish Futures Trust is leading this initiative on behalf of the Scottish Government.

can adapt existing products, processes and

It is being implemented across five geographical territories in Scotland, each with a

services for the sports market? Or how your

population of around one million. Stirling resides in the East Central territory.

business could capitalise on the opportunities

As Stirling Eye went to print, potential private sector partners attended a bidder’s day

presented by major sporting events such as

at Falkirk Stadium – details of the contract award will be provided in a future edition of

the Glasgow Commonwealth Games 2014?

facilities. The hub initiative, which may be of interest and offer opportunities to Stirling’s business community, is aimed at improving procurement of public sector infrastructure. The initiative will lead to NHS community-based infrastructure projects, with a capital value exceeding £750,000, as well as

Catherine McFie, East Central Hub Territory Programme Director

some local authority, police and fire authority projects being delivered by a new joint venture (the hub company or “hubco”).

Stirling Eye. Ownership of the hubco will be 10 per cent Scottish Futures Trust, 30 per

The Sporting Chance Initiative is holding an

cent public sector shareholders and 60 per cent private sector partner. It is expected that

event – Glasgow Commonwealth Games 2014:

the hubco will be up and running by October 2011.

What’s in it for Scotland’ – on 24th November 2010 at Hampden Park Glasgow.

Catherine McFie (East Central Hub Territory Programme Director) said: “The hub initiative will revolutionise the way Scotland’s public bodies plan new facilities and deliver their

This event will bring together a number of

services. The hub initiative brings together local public sector organisations to increase

speakers that will talk about the current

joint integrated service delivery and the shared delivery of sustainable community

opportunities for businesses surrounding the

buildings.”

Glasgow Commonwealth Games 2014. There will be a number of companies showcasing how they have successfully innovated products for the

Further information can be found at www.scottishfuturestrust.org.uk or by contacting the East Central hub Territory Programme office on 01382 435159 .

sports market as well as information on a number of different funding mechanisms that companies can access to innovate and grow their business. The day will also include exhibitions, a complimentary lunch and an opportunity to network with members of industry and academia. For more information please see www. sportingchanceinitiative.co.uk or contact one of the Sporting Chance Initiative team on 01786 458104.

Free funding Stirling4Funding is a web-based way to search and apply for funding for your business, community or social enterprise. This service allows you to search online to see what funding support is available and how to access it. Stirling4Funding can search through over 1500 funding opportunities to pinpoint the right scheme for you. Whether you’re running a business, social enterprise or other organisation, the funding you need could be just a few clicks away. Over £100 million of grant funding goes unclaimed in the UK every year so make sure you don’t miss out. www.stirling.gov.uk/funding www.stirling.gov.uk/stirlingeye

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LEADER update www.fvl.org.uk LEADER is the European funding programme for the rural area. In the summer issue of Stirling Eye we reported that Camphill (Blair Drummond) Trust Ltd had been successfully awarded LEADER funds. Jason Glass (Director of Operations) was interviewed to tells us more about the organisation and its plans… hill Blair Drummond

Jason Glass, Camp

What is your business, Jason? Camphill Blair Drummond has been established for over 30 years as a charity, offering a warm and welcoming community, providing homes and meaningful daily activities for people over 17 years of age with the most complex learning disabilities. We currently have 32 residents to whom Camphill is their home and ‘work’, and 12 day students, who have various supported roles in our day service and workshops. We are a major employer in rural Stirling. We currently employ 68 people in a variety of roles, which offer comprehensive skills training and career progression opportunities. We also offer full and part time volunteering opportunities for 50 people.

Where are you based?

What do you mean by community owned assets? The nature of our business is such that we are what is commonly called a social enterprise. We are community controlled and run, being a Charity, a Company Limited by Guarantee and managed by a community Board. All surpluses are re-invested into the business.

“Our mission is to provide a mutually supportive and purposeful community life. Our values are based on realising potential; the individual; creativity; engagement; community and empowerment.”

In and around the large Victorian mansion house that looks over the Safari Park to the west of Stirling. This offers great opportunities within the grounds for meaningful activities around woodland management, organic gardening, food production and jam making. However, the listed mansion house although very grand, does have limitations. We want to always provide cost effective, creative, flexible facilities and opportunities for our residents. Our development plan will realise that potential.

So, what are your plans? We have embarked on an ambitious £9.8 million capital development programme, which is taking place over six years. By investing in new residential and workshop accommodation, we will increase our capacity and turnover by 50 per cent; create 18 additional full time equivalent career grade posts in rural Stirling and construct additional sustainable community owned assets.

How are you using Forth Valley and Lomond LEADER funding? FVL LEADER has awarded us £120,000 towards the building of our In Touch and Craft Workshops within phase one of our development plan which will allow us to expand on our social enterprise activity, whilst also radically modernising the service and care we offer. Financial sustainability will be improved through the increase in day service capacity, and new opportunities to share the workshop facilities with the neighbouring community.

How can we learn more about Camphill Blair Drummond? You can organise a visit, attend one of our regular Open Days or our popular Christmas Sale. Once our building programme is complete we will also have a cafe on site selling produce made by our residents. www.camphillblairdrummond.org.uk

Latest LEADER Forth Valley and Lomond Awards Six projects have been awarded a total of £90,607 since the last edition of Stirling Eye. Project (and Applicant)

FVL LEADER award

Equestrian Tourism Study (Central Scotland Forest Trust) Crianlarich Heritage Project (Strathfillan Community Development Trust) Rural H2H Rural Pilot (Heart to Heart) Shieldhill Youth and Community Hall (Sheildhill Youth and Community Hall Association) Scotfest 2010 Food and Drink Festival (Synergy Event Solutions) Throsk Hub II (Throsk Community Enterprise Ltd)

£3,750 £6,250 £26,346 £28,745 £3,556 £21,960

A further £60,000 has been ring-fenced for a capacity-building project for community groups developing small path projects across the FVL area.

More information on the Forth valley & Lomond LEADER programme is available on the website www.fvl.org.uk where you can also download an enquiry form. 28

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WINTER FESTIVITIES IN THE CITY CENTRE City centre businesses may be interested to know about events being held in the City this winter. These family events are expected to significantly increase footfall and include the Christmas Lights Switch On, St Andrews Day festivities and the Hogmanay Party at the Castle…

Thistles Santa and real reindeer parade The Thistles Santa Parade with real reindeer and Christmas lights switch on will take place in Stirling on Sunday 21 November from 12noon. Visitors are urged to wrap up in winter woollies or wear fancy dress to join Santa as he arrives at the Corn Exchange in his sleigh and travels down King Street with Rudolf and friends. Santa then leaves his real reindeer outside Costa Coffee and takes the procession through the Thistles to take up residence in his grotto for Christmas. The events on the 21st November include: l

Santa opening of the Thistles grotto, outside HMV, from 12.30pm.

l

Meet the real reindeer, outside Costa Coffee, Murray place, from 12.30pm until 2pm.

l

Central FM roadshow with Lazy Town Sports Club, at the bottom of King Street from 3pm until 5pm.

l

Christmas lights switch on, bottom of King Street, at 5pm.

St Andrews Day

Stirling will be celeb rating this year’s St Andrew’s Day with a number of events held at various venu es throughout Stirling. Confirmed ev ents include: Day of Song at the Tol booth on Saturday 27th Novemb er. l Scots So ng Concert on Tuesda y 30th November at the Tolbo oth, organised for pupils of some of Stirling’s Primary Schools. l

Tickets now on sale for Hogmanay Party at the Castle The Party at the Castle, held on Stirling Castle’s Esplanade, promises to be the best yet. The event will be hosted by Real Radio’s popular Ewen Cameron, and will feature a fabulous line-up of acts. The programme is designed to appeal to

St Andrew’s Ceilidh on Tuesday 30th November at the Alb ert Halls. For more information and tickets, please call 01786 274000. l

all ages and musical tastes. Artists will be announced over the coming months and this year promises to have something for everyone, with real family appeal. The event will culminate in a spectacular midnight firework display in the sky above Stirling Castle. Real Radio’s Ewen Cameron, said: “This is going to be a fantastic night and I’m bringing my family along, too. It’s great to have an event where families can celebrate together - kids love getting to stay up late and join the fun.”

Filming update Filming for a number of BBC productions took place across the Stirling Council area over the summer months. This included: l

comedy pilot called Freedom.

Tickets are available from the Tolbooth, Albert Halls, Macroberts, all of Stirling’s libraries and the Community

l

Filming at the Cononish Gold Mine and around Crianlarich for an edition of Great British Railway Journeys, featuring Michael Portillo as the presenter.

Resource Centre on Dumbarton Road, Stirling. www.stirlinghogmanay.com

Filming at Stirling Castle, the Old Bridge and other locations across Stirling for a

l

Filming around the Trossachs for an edition of the series Camper Van Cook Book.

l

Filming around Strathblane for an edition of Gary Tank Commander.

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STIRLING EYE

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29


Economic facts Population and Households Figure 1: Population

Stirling 2002-2009 % Change 2002 2003 2004 2005 2006 2007 2008 2009 Stirling Scotland

Total Population

86,150

86,370

86,370

86,930

87,810

88,190

88,350

88,740

3.0%

2.8%

Working Age Population

53,501

53,667

53,268

53,588

54,310

54,367

54,341

54,530

1.9%

3.2%

Total Number of Households

35,961

36,454

36,658

36,958

37,164

37,328

37,555

37,789

5.1%

6.0%

and

Households

Source: General Register Office for Scotland

Employment Rate

Unemployment Rate

Figure 2: Employment Rate (as % of Working Age Population)

Figure 3: Unemployment Rate (as % of Working Age Population)

74.0

Unemployment rate

Employment rate

73.5 73 72.5 72 71.5 71

2006

2009

Source: Annual Population Survey (Nomis)

4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0

September 2005

Stirling Scotland

September 2010

Source: Claimant Count with Rates and Proportions (Nomis)

Growth in Number of Jobs 2001 2002 2003 2004 2005 2006 2007 2008 2001-2008 2001-2008 Figure 4: Jobs Growth Change % Change Stirling

42,100

Scotland

41,300

40,900

42,800

45,600

46,500

47,500

45,500

3,400

8%

2,299,800 2,279,500 2,307,000 2,340,000 2,398,800 2,377,200 2,408,500 2,420,400

120,600

5%

Source: Annual Business Inquiry (Nomis)

Enterprise 2002 2003 2004 2005 2006 2007 2008 2009 2002-2009 2002-2009 Figure 5: New Business Change % Change Starts Stirling Scotland

449

534

460

452

474

480

351

272

-177

-39%

18,518

21,468

20,808

21,383

23,468

25,041

20,028

15,726

-2,792

-15%

Source: The Committee of Scottish Clearing Bankers

Business Survival Rates Figure 6: 3 Year Survival Rate of Newly Born Enterprises

65 64 63 62

2003 2005 Year business started up

Source: Business Demography (Office for National Statistics)

30

Stirling

Figure 7: Number of Active Businesses per 10,000 Population

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Stirling

400

Scotland No. Active businesses per 10,000 population

3 Year Survival Rate - %

66

Business Density Scotland

350 300 250 200 150 100 50 0

2004

2008

Source: Business Demography (Office for National Statistics) Notes: Active businesses cover PAYE and VAT registered businesses only

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Active Businesses, Business Births and Business Deaths Figure 8: Businesses in 2008 – Percentages based on Stock of Active Businesses

Stirling – Number

Stirling - %

Scotland - %

400 290 3,445

11.6% 8.4% -

11.0% 8.7% -

Business Births Business Deaths Stock of Active Businesses

Source: Business Demography (Office for National Statistics) Notes: Active businesses cover PAYE and VAT registered businesses only

Industry

Occupational Distribution

Figure 9: Employment by Industrial Sector, Stirling, 2008

Figure 10: Occupational Distribution, Stirling, 2009

Occupational Distribution of workers in Stirling, %

Employment by Industrial Sector, %

Source: Annual Business Inquiry (Nomis)

Source: Annual Population Survey - Workplace Analysis (Nomis)

Qualifications

Visitors to the Stirling Area

% of working age population

Figure 11: % of the Working Age Population Qualified to SVQ Level 4+ (or equivalent) and % with No Qualifications, 2009 45 40 35 30 25 20 15 10 5 0

SVQ Level 4+ No qualifications

Figure 12: Visitors to Key Attractions in the Stirling Council Area Visitors 2009 2008 Argyll’s Lodging

32,439

Bannockburn Heritage Centre

50,571

40,925

Blair Drummond Safari & Adventure Park

397,000

388,112

Mugdock Country Park

585,288

622,375

National Wallace Monument

126,237

115,774

Old Town Jail

17,503

18,192

Stirling Castle

383,293

375,345

39,408

51,438

Stirling Smith Art Gallery and Museum Stirling

28,434

Source: Visit Scotland; Mugdock Country Park; Blair Drummond Safari & Adventure Park

Scotland

Source: Annual Population Survey (Nomis)

Earnings Figure 13: Average Gross Weekly Earnings of people working full time

Average Gross Weekly Earnings – Residents – Stirling Average Gross Weekly Earnings – Residents – Scotland Average Gross Weekly Earnings – Workers – Stirling Average Gross Weekly Earnings – Workers – Scotland

2002 2003 2004 2005 2006 2007 2008 2009

2002-2009 % Change

£425.9 £369.3 £376.4 £371.7

17% 28% 23% 27%

£428.4 £381.8 £377.8 £381.3

£419.7 £390.6 £390.1 £390.4

£455.3 £409.8 £382.6 £408.6

£472.1 £427.9 £419.3 £428.1

£479.9 £440.9 £434.2 £441.5

£493.2 £461.8 £452.8 £460.1

£499.9 £472.2 £462.0 £473.6

Source: Annual Survey of Hours and Earnings (Nomis)

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Enterprise enthusiasm A business start-up event aimed exclusively at Stirling’s Polish community attracted a healthy turnout recently. Thirty-four people made the journey to Stirling Enterprise Park as word of the event quickly spread through local as well as wider Polish networks. The free workshop delivered in Polish, offered information on steps for starting a business. The event is the first of four that will target the Stirling district’s migrant communities. Delivered by Stirling Enterprise (STEP), the programme is being funded by the Stirling Council Aspire Project. Finland’s Juho Hanninen celebrates victory of the 2010

Workshops in Hungarian (21st November), Russian, as well as for those with English

RACMSA Rally of Scotland at Stirling Castle.

as a second language, are scheduled to follow.

Service contacts

Forthcoming events/training

Building Standards, Stirling Council Joyce Wighton, Tel: 01786 432032, email: eoadmin@stirling.gov.uk

Free Business Gateway training events

City Centre Management, Stirling Council Andy Kennedy, Tel: 01786 442534, email: kennedya2@stirling.gov.uk Culture and Adult Learning, Stirling Council Lynne Gibbons, Tel: 01786 432360, email: gibbonsla@stirling.gov.uk Economic Support & Tourism, Stirling Council Deborah Murray, Tel: 01786 442467, email: murrayd@stirling.gov.uk Employability Service, Stirling Council Gordon Wright, Tel: 01786 442866, email: wrightg@stirling.gov.uk Environmental Health & Trading Standards, Stirling Council Leslie Fisher, Tel: 01786 432180, email eoadmin@stirling.gov.uk Planning, Stirling Council Peter Morgan, Tel: 01786 442914, email: morganp@stirling.gov.uk Rates Team, Stirling Council Alison McLean, Tel: 01786 443236, email: rates@stirling.gov.uk Waste Services, Stirling Council David Hopper, Tel: 01786 443038, email hopperd@stirling.gov.uk

Useful web links Active Stirling – www.activestirling.org.uk Business Gateway – www.bgateway.com Forth Valley College – www.forthvalley.ac.uk Forth Construction Forum - www.forthconstruction.co.uk Forth Valley and Lomond LEADER – www.fvl.org.uk Funding Search Facility – www.stirling.gov.uk/funding The Loch Lomond and the Trossachs National Park - www.lochlomond-trossachs.org Lottery Fund – www.biglotteryfund.org.uk/scotland Property Search Facility – www.stirling.gov.uk/property Raploch Urban Regeneration Company – www.raploch.com Scottish Chambers of Commerce – www.scottishchambers.org.uk Scottish Enterprise – www.scottish-enterprise.co.uk Scottish Government – www.scotland.gov.uk Scottish Parliament – www.scottish.parliament.uk Stirling Business Directory – www.stirling.gov.uk/directory Stirling Business Panel – www.stirlingbusinesspanel.org Stirling Council Business Pages – www.stirling.gov.uk/business Stirling Enterprise (STEP) – www.stirling-enterprise.co.uk Stirling Eye – www.stirling.gov.uk/stirlingeye Stirling University Innovation Park – www.suip.co.uk Trossachs Rural Mentoring Scheme – www.ruralmentoring.co.uk University of Stirling – www.stir.ac.uk VisitScotland – www.visitscotland.org VisitStirling – www.visitstirling.org

November 2010 23rd morning – Falkirk – Book-Keeping 1. 23rd afternoon – Falkirk – Book-Keeping 2. 25th afternoon – National Park Office, Callander – Stirling Enterprise business advice clinic.

December 2010 1st morning – Alloa – Improve your search engine ranking. 3rd morning – Stirling – What you need to know before setting up a website. 7th morning – Alloa – Customer care 1. 7th afternoon – Alloa – Customer care 2. 9th afternoon – National Park Office, Callander – Stirling Enterprise business advice clinic. 13th afternoon – Falkirk – Trading online. 14th morning – Alloa – Get real results from your website.

January 2011 11th evening – Stirling – Business start-up awareness seminar. 12th evening – Stirling – Advertising & promotion. 19th afternoon – Falkirk – Advertising & promotion. 28th morning – Falkirk – Customer care. 28th morning – Stirling – Get real results from your website. To book your free place, call 0845 609 6611 or check www.bgateway.com for up-to-date listings.

Business start-up workshops Stirling Enterprise (STEP) run free training and awareness sessions specifically for people looking to start up their own business. Forthcoming training dates are:

November 2010 16th evening – Stirling – Business start-up workshop. 17th evening – Stirling – Business start-up workshop. 23rd evening – Stirling – Business start-up workshop. 24th evening – Stirling – Business start-up workshop.

January 2011 18th evening – Stirling – Business start-up workshop. 19th evening – Stirling – Business start-up workshop. 25th evening – Stirling – Business start-up workshop. 26th evening – Stirling – Business start-up workshop. For more information on the business start-up workshops, please contact Denise Mallinson on 01786 463416.

Stirling Council Environment Services, Viewforth, Stirling FK8 2ET phone: 0845 277 7000 email: info@stirling.gov.uk text: 0771 779 0001 web: stirling.gov.uk


Stirling Eye Autumn Winter 2010