Student wellbeing

Student w ellbeing

Student wellbeing is seen as encompassing everything the College does to meet the personal, academic and social needs of its students. This involves recognising, valuing and developing each student as a total and unique person. The College believes that every student matters every day.

Wellbeing program

The Wellbeing program at St Hilda’s is extremely important. The College recognises that delivering effective care requires a multifaceted approach. Our wellbeing team is comprised of Resident Advisors (RAs), Senior Residential Advisors (SRAs), the Associate Dean, the Dean of Students, and the Principal. This team is trained in mental health and physical first aid and the College encourages you to seek them out if you need support. The RAs and SRAs will be allocated a block as their designated area for providing support to these students. However, we encourage every student to seek out anyone they feel comfortable with. The focus for the wellbeing team is providing support to anyone who needs it. The wellbeing team may take notes and record Information about students for the purposes of ensuring that we are providing the best support possible and that the appropriate staff who are best positioned to support or refer any individual student is kept informed. In the event that any notes are taken by a staff member, the student would be Informed.

Student privacy

As St Hilda’s College residential agreement is with the resident, any and all private information is communicated to the resident alone. St Hilda’s College does not usually disclose private information to any other parties, including parents or guardians, without consent from the resident themselves. Your personal information will only be used for the purpose for which it was collected, unless when you consent to us using that information for another purpose, or where it is permitted or required by law, or where we reasonably believe it is necessary on health or public safety grounds or desirable on other grounds to use the information for another purpose. This may be particularly relevant when the health, wellbeing or safety of a student or the community is at risk. The Privacy Policy Is available on the Quad for review and all residents and staff are bound by Its contents.

Note taking and record keeping

The wellbeing team may take notes and record information about students for the purposes of ensuring that we are providing the best support possible, and that the appropriate staff who are best positioned to support or refer are accurately informed. Information recorded is held to high standards and accessible to the student upon request (if there is no information regarding another student in the record). Incident reports can be collected without student consent. Notes will be collected with explicit student knowledge. All relevant students will be reminded of this expectation and their ability to access their information during appropriate times. Information collected will be kept per data storage requirements: securely and for the period of seven years.

Counselling services

Students at the University of Melbourne have access to the University Counselling Service, which provides free services including individual counselling, groups and workshops, and consultancy in issues of concern. The Counselling and Psychological Services, Level 5, 757 Swanston Street Parkville 3052. Telephone 8344 6927 for an appointment or visit their website on www.services.unimelb.edu.au/counsel. Appointments to see a counsellor for students enrolled at the Monash School of Pharmacy can be made in person at the Student Services Office, Ground Floor, Building 407 (Healthscope), Victorian College of Pharmacy, Parkville, or by contacting counsellor@vcp.monahs.edu.au or via phone on 9903 9689. Health Services Students at the University of Melbourne may access the University Health Service at 138 – 146 Cardigan Street, Carlton from 8.45am to 5pm, Monday to Friday. Telephone 8344 6904 or 8344 6905. Website: www. services.unimelb.edu.au/health. For students who require alternative options, the College is well connected with local support services and private suppliers for referral and the wellbeing team will be happy to help discuss options, especially if wait times are long at the above services.

Emergencies

In case of a medical emergency, we encourage students to first call the staff member on duty who can support in contacting emergency services and subsequent access. If this is not possible, call an ambulance on 000. This might include major injuries, mental health crisis or incidences involving alcohol. The nearest hospital Emergency Department is at Royal Melbourne Hospital located at the corner of Royal Parade and Grattan Street. The Emergency Department entrance is on Grattan Street. General enquiries telephone 9342 7000.

Fitness to remain or return

The College is not always the right community for students experiencing severe mental or physical health issues. Students in this situation may be subject to the fitness to remain or return policy available on the Quad.