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Welcome to
At St Helens Chamber we offer a range of exciting free short courses, all designed with employers to help you develop the exact skills employers are looking for locally.
Each course is completely free of charge, and is open to anyone aged 19+ and living in the Liverpool City Region.
Courses run regularly, and are available in a range of different industries to suit all career aspirations. Many courses are accredited and you will gain a qualification on completion too!
All courses are designed with local employers, and will help you get the skills you need for job roles in a range of industries.
If our courses aren’t quite right for you, we can support you to find something elsewhere that is.
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CONTENTS Career Guidance 5 Digital & IT Courses 6 Employability Courses 13 Manual Skills Courses 15 Professional Services Courses 18 Retail and Hospitality Courses 25 Care Courses 28 Mental Health Courses 30
OF
CAREER GUIDANCE FROM
Alongside our range of free short courses, St Helens Chamber offers free and impartial careers advice as the National Careers Service for St Helens.
Our expert team of qualified Careers Advisers can guide you through the whole application process, from CV to interview, and can help ensure you stand out to employers. Just some of the support on offer includes:
• CV writing sessions
• Interview preparation
• Redundancy support
• Support to access further training or qualifications
• Specialised support for Veterans, and those facing barriers to getting into work
Our qualified Careers Advisers work closely with local employers and service providers and have access to local labour market information, which means that we can identify your unique skills and match you up with roles in growing industries across the region.
We’re also partnered with many local organisations, and can make referrals to ensure you get the best possible support for your needs and career goals.
We offer appointments in person, or over the phone and all of our advice is completely free.
To find out more, or book an appointment call on 01744 698800 or email info@thestartingpoint.org
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DIGITAL & IT COURSES
The Digital industry is growing, so investing in your digital and IT skills is a great way to stand out to employers or progress your career. These courses will give you a fantastic range of skills to use day to day and in the workplace.
Essential Digital Skills (Basic)
This course will further develop your digital skills and give you more advanced skills to use in the workplace.
Qualification
Pearson Entry Level 3 qualification in Essential Digital Skills
Related jobs
This course will set you up to find any role
Skills you will gain
• Using Devices and Handling Information
• Creating & Editing
• Communicating
• Transacting
• Being Safe & Responsible Online
Essential Digital Skills (Intermediate)
The Essential Digital Skills course defines the digital skills adults need to safely benefit from, participate in and contribute to the digital world.
Qualification
Pearson Level 1 qualification in Essential Digital Skills
Related jobs
This course will set you up to find any role
Skills you will gain
• Using Devices and Handling Information – including applications such as Chrome, Zoom and Adobe, cloud storage such as Google Drive, and use of Android and iPhones.
• Creating & Editing – Microsoft Word, Excel, Outlook and PowerPoint, as well as Google Documents
• Using PayPal, and paying for goods and services online
• Accessing services online, including GP services online and using the NHS app
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Basic IT
The course provides an introduction to computers and the internet and would be suitable for learners who have little or no IT skills. Learners may lack confidence in using computers or have had little experience with using them.
Qualification
In house certificate
Progression & Related jobs
Learners who complete this course may wish to progress to Entry Level 3 Essential Digital Skills to further their confidence and skills with using computers.
Skills you will gain
• Using a keyboard, mouse, touchscreen and computer
• Accessing the internet, using online forms, email and search engines
• Video calling, online shopping, socialising online, watching & listening online
• Staying safe online.
IT & Digital Skills (Level 2)
The free Level 2 Digital & IT Skills course is for learners who want to develop and extend their digital and IT skills to prepare for different roles in the digital and creative industries
Qualification
Gateway Level 2 Certificate in Digital & IT Skills.
Related jobs
IT Technician, IT Assistant, Digital Assistant, any roles using digital skills
Skills you will gain
• Different types of job roles where digital skills are required
• The characteristics valued by employers to establish a successful career in today’s digital economy
• Spreadsheet software tools and techniques to be able to produce spreadsheets
• The ability to maximise the tools available in word-processing software
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Social Media Marketing
Social media has become an essential tool of every modern business; however, the challenge is knowing how to create the right content on the right platform for their target customers. This Social Media Marketing session has been designed to offer an understanding of how businesses can use social media platforms for marketing purposes.
Qualification
In house certificate of achievement
Related jobs
Social Media Assistant, Social Media Apprentice, Marketing Assistant, Digital Marketing Assistant
Skills you will gain
• Understanding the basics of social media marketing
• Exploring key social media marketing statistics
• Examining how users and businesses use different social media platforms
• Explore how businesses use social media marketing to promote their products and services
• Setting up a Facebook Business Page
• Examining the targeting options available on Facebook paid ads
Introduction to Google Analytics
This course is aimed at people who may have set up their own website, but want to find out more information about how people use their website, with a view to improving their website performance.
Qualification
In house certificate of achievement
Related jobs
Digital Marketing Assistant, Social Media Assistant, Marketing Assistant, Digital Marketing Apprentice
Skills you will gain
• How to setup Google Analytics
• Navigating Google Analytics
• How to setup goals in Google Analytics
• How to analyse your website traffic on Google Analytics
• Using Google Analytics to improve the performance of your website
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Introduction to Digital Marketing
Digital marketing is used in a wide variety of sectors, and many job roles now have responsibility for promoting a business not just the advertising and marketing department. This course will give you an insight into marketing trends and develop digital marketing skills that are highly sought after by many employers.
Qualification
In house certificate of achievement
Skills you will gain
Related jobs
Digital Marketing Assistant, Social Media Assistant, Marketing Assistant, Marketing Apprentice
• Understanding of Digital Marketing Principles
• Understanding of Digital Marketing Platforms
• Understanding of Social Media Marketing
• Understanding of Search Engine Marketing – SEO and Paid Search marketing
• How to evaluate the effects of digital marketing
• How to create your own website and improve its performance
Digital Marketing for Business
This course has been designed to enhance your understanding of digital marketing, and provide you with the knowledge to create your own social media and SEO strategy.
Qualification
NCFE Level 2 Award in Digital Promotion for Business
Related jobs
Digital Marketing Assistant, Social Media Assistant, Marketing Assistant, Marketing Executive, Social Media Manager
Skills you will gain
• Digital promotion for business – In this unit you will gain a broad overview of digital marketing and investigate a range of digital promotional activities, such as email marketing, social media and SEO.
• Social media – You will research how to use social media channels to engage with different audiences, and will create your own online identity for business.
• Search engine optimisation for business – You will gain a summary of the purpose of SEO, and how it can be used to increase online traffic for a business. This will include designing an SEO strategy for a business.
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Digital Marketing Business Principles
This qualification provides the learner with the underpinning knowledge of how to create value for business and customers through digital and social media platforms.
Qualification
Level 3 Certificate in Digital Marketing Business Principles
Related jobs
Digital Marketing Assistant, Social Media Assistant, Marketing Assistant, Marketing Executive
Skills you will gain
• The use of a wide range of digital technologies, tools and platforms such as search engine optimisation, Pay-Per-Click, mobile apps and web analytics
• The different business environment and needs related to digital marketing
• Digital etiquette and communication styles
Introduction to SEO
Search engine marketing is the reason websites show up in search engines. Google controls around 90% of UK searches and over 70% of searches worldwide. Understanding how to appear high in the results pages can be critical for a business.
Qualification
In house certificate of achievement
Related jobs
Digital Marketing Assistant, Social Media Assistant, Marketing Assistant, Digital Marketing Apprentice
Skills you will gain
• Understanding different methods of SEO
• Understanding how businesses use SEO to promote their products and services
• Paid search marketing
• Discovering how the paid search marketing auction process works
• Understanding how businesses use paid search marketing to promote their products and services
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Introduction to Email Marketing
Our email marketing session will give you an overview of what email marketing is and the key features of an effective email marketing campaign including:
Qualification
In house certificate
Related jobs
Marketing assistant, Email Marketing Executive, Digital Marketing, Marketing Officer
Cyber Security (Level 1)
Skills you will gain
• Understanding of what email marketing is
• Understand what email marketing is
• Why companies use email marketing
• Popular email marketing strategies
• Key email marketing newsletter features
• Create an email marketing newsletter
This course is for learners to learn about cybercrime and the risks and effects it has on individuals and organisations.
Qualification
Gateway Level 1 Award in Cybersecurity
Progression & Related jobs
Upon completing of this qualification, learners may wish to progress onto the Level 2 Cybersecurity course, a Level 1 Essential Digital Skills or Level 2 Digital & IT Skills qualification to widen their IT knowledge.
Skills you will gain
• Understand common forms of cybercrime and motives including phishing, identify theft, Ransomware and cyberextortion, theft of financial or card data, cyberespionage and hacking
• Learn how to protect yourself and your company from cyber-attacks
• Understand the impact that cyber-attacks can have and why it is important to have up-to-date knowledge
• Legislation and code of conduct
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Basic Excel
This course will give you the basic skills and knowledge you need to use Microsoft Excel in a business setting.
Qualification
In house certificate
Related jobs
All roles
You will learn
• How to sort and filter
• Absolute cell referencing
• IF statements – nested IFs, IF and/or, SUMIF
• Pivot tables (basic)
• VLOOKUP
• VLOOKUP Absolute
• More advanced charts/ graphs
Intermediate Excel
This course will build on basic Excel skills and knowledge you need to use Microsoft Excel in a business setting.
Qualification
In house certificate
Related jobs
All roles
You will learn
• How to sort and filter
• Absolute cell referencing
• IF statements – nested IFs, IF and/or, SUMIF
• Pivot tables (basic)
• VLOOKUP
• VLOOKUP Absolute
• More advanced charts/ graphs
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EMPLOYABILITY COURSES
Our employability courses support you to get started in your job search, from CV and interview skills to Apprenticeships – these courses will teach you everything you need to know to be successful in your job search.
CV Writing
Do you want to make your CV stand out from the crowd? Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session.
Qualification
In house certificate of achievement
Related jobs
This course will set you up for any role, giving you the standout CV you need
Skills you will gain
• An understanding of what to, and not to, include in your CV
• How to tailor your Professional Profile and Key Skills to specific job roles
• How to catch an employer’s attention in the 6 seconds that they initially review your CV
• The importance of References in the job application process
Maths & English Functional Skills
Whether you’re applying for jobs or just wanting to refresh your knowledge; our free Maths and English course will give you all the basic skills you need. This free course can also help if you’re looking for a career change but don’t have the relevant qualifications to apply for a new role. This course will make sure you’re at the required level to get your application in front of employers and that you have the confidence to use your skills in the workplace.
Qualification
City and Guilds Level 1 & 2 Maths and English
Related jobs
This course will set you up to find any role
Skills you will gain
• Reading and writing
• Basic numeracy skills
• Handling data
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Getting Started with LinkedIn
Our Getting Started with LinkedIn session will give you an overview of the professional social media platform and will introduce you to the key elements needed key elements needed to set up an effective LinkedIn profile and use it to search for job opportunities.
Qualification
In house certificate of achievement
Related jobs
This course will set you up to find any role
Homework Hackers
Skills you will gain
• Overview of LinkedIn
• Key features of LinkedIn
• Steps to create a professional LinkedIn profile
• How to create a professional LinkedIn profile
Homework Hackers is for parents/guardians who want to boost their Maths and IT skills and be better positioned to help their children with their homework.
Qualification
In house certificate of achievement
Related jobs
This course will set you up to find any role.
Skills you will gain
• Basic Maths skills including: place value, fractions, percentages, and decimals and more
• Basic IT skills including: online safety, digital wellbeing, using digital devices
Personal Development for Employability (Level 2)
Homework Hackers is for parents/guardians who want to boost their Maths and IT skills and be better positioned to help their children with their homework.
Qualification
Highfield Level 2 Certificate in Personal Development for Employability.
Related jobs
This course will set you up to find any role.
Skills you will gain
• Assessing yourself for a career, including being able to evaluate own skills and personal attributes
• Self-management skills
• Searching for a job, including how to use sources of information about jobs, how to relate own skills/interests/ achievements to job roles
• Developing effective communication skills for the workplace
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MANUAL SKILLS COURSES
Delivered at our Construction Training Centre in Parr, St Helens, these courses are designed to give you the practical skills you need for a career in construction.
Essential Construction Skills
This construction skills course provides a range of practical essential skills including, joinery, plastering, painting, decorating, bricklaying and tiling.
Qualification
Pearsons Level 1 BTEC Certificate in Construction
City and Guilds Level 1 Health and Safety in a Construction Environment
CSCS card
Related jobs
Construction Worker, Joiner, Painter, Decorator, Plasterer, Tiler, Construction Assistant, Site Worker
Construction Skills (Level 2)
Skills you will gain
• Joinery
• Plastering
• Painting
• Decorating
• Bricklaying
• Tiling
This course will give you an excellent introduction to the theory and practical skills needed to work in the construction industry in a variety of occupational areas.
Qualification
Level 2 Award in skills for employment in Construction Industries
Related jobs
Construction Worker, Joiner, Painter, Decorator, Plasterer, Tiler, Construction Assistant, Site Worker
Skills you will gain
• Working Safely in Construction
• Carpentry
• Joinery
• Painting and Decorating
• Health and Safety
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Warehousing and Storage
This course is ideal for anyone looking to start a career in the warehousing and storage or logistics sectors, including jobs in transport and freight forwarding.
Qualification
City and Guilds Level 2 Certificate in Warehousing and Storage Principles
Related jobs
Warehouse Assistant, Warehouse Associate, Picker Packer, Delivery Driver
Skills you will gain
• Understanding of how to receive and store goods and materials
• Understanding of how to process orders and dispatch goods
• Understanding of how to deliver effective customer service
• Understanding of health, safety, security and legislation
• Team work
Food Safety for Manufacturing
This course will prepare you for employment as a food handler working in a manufacturing environment.
Qualification
Highfield Level 2 Award in Food Safety for Manufacturing (RQF)
Related jobs
Factory Assistant, Production Assistant, Warehouse Operative
Skills you will gain
• Understanding the importance of food handlers keeping themselves and work areas clean and hygienic
• Understanding the importance of keeping food products safe
• Understanding how food safety is the responsibility of everyone
Health & Safety (Level 1)
Gain knowledge and understanding of the basic principles of health and safety in the workplace.
Qualification
Ascentis Level 1 Award in Health and Safety
Related jobs
Construction worker, Warehousing Assistant, Labourer, Decorator.
Skills you will gain
• Understanding of the importance of health and safety procedures
• Basic awareness of potential hazards
• Ability to identify safe practices and conditions which afford risk
• Use of protective equipment
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PROFESSIONAL SERVICES COURSES
Our professional services courses range from business administration to marketing and business start-up, and give you a range of transferable skills key to working in an office environment in a number of different roles.
Business Administration (Intermediate)
Learn the skills you need to start off a career in office administration with a Business and Administration qualification.
Qualification
City & Guilds Level 1 Award in Business and Administration
Related jobs
Receptionist, Administration Assistant, Business Administrator, Data Assistant, Administrator.
Skills you will gain
• Completing routine tasks undertaken by administrators
• Identifying and producing a variety of business documents
• Ensuring consistency and professionalism when creating business documents
• Making and answering telephone calls using an organisation’s agreed procedures, including preferred greetings, targets around answering within a certain number of rings, using a polite and clear tone
• Understanding of the appropriate tone and language used within a professional environment.
Business Administration (Advanced)
Further develop the skills you need for a career in office administration with our level 2 Business and Administration qualification.
Qualification
City & Guilds Level 2 Certificate in Principles of Business and Administration
Related jobs
Receptionist, Administration Assistant, Business Administrator, Data Assistant, Administrator
Skills you will gain
• Principles of personal responsibilities and working in a business environment
• Principles of providing administrative services
• Principles of managing information and producing documents
• Principles of supporting change in a business environment
AAT Access Award in Bookkeeping
Looking to start a career in finance? Our AAT Access Award in Bookkeeping Level 1 short course will give you all the skills you need to start your career in accounting, or to brush up on your skills.
Qualification
AAT Access Award in Bookkeeping Level 1
Related jobs
Finance Assistant, Accounts Assistant, Accountant
Skills you will gain
• How to complete financial documents
• Record cash and credit transactions
• Understand petty cash systems
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AAT Level 2 Foundation Certificate in Bookkeeping
Students completing this qualification will develop the underpinning skills required in all accountancy and finance roles, using bookkeeping skills to confidently perform accounting transactions.
Qualification
AAT Level 2 Foundation Certificate in Bookkeeping
Related jobs
Finance Assistant, Accounts Assistant, Accountant.
Skills you will gain
• Understand financial transactions within a bookkeeping system
• Process customer transactions
• Process supplier transactions
• Process receipts and payments
• Process transactions through the ledgers to the trial balance
• Understand payment methods
• Understand controls in a bookkeeping system
AAT Level 3 Certificate in Bookkeeping
In this qualification you will master more complex accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This course is only available to those who haven’t got an existing L3 qualification in any subject (including A-Levels).
Qualification
Advanced certificate in Accounting (Level 3)
Related jobs
Finance Assistant, Accounts Assistant, Accountant.
Skills you will gain
• Advanced Bookkeeping
• Final Accounts Preparation
• Management Accounting: Costing
• Indirect Tax
• Ethics for Accountants
• Spreadsheets for Accounting
• Understand payment methods
• Understand controls in a bookkeeping system
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Effective Team Leadership
This course will help you develop the skills you need to effectively lead a team, and will get you ready for management roles.
Qualification
In house certificate
Related jobs
Any management role
Skills you will gain
• Difference between leadership and management
• Why leadership is important
• Different leadership styles.
Getting started with Facebook for Business
Our Getting Started with Facebook session will give you an overview of the social media platform and will introduce to the key features and how to set up a professional Facebook business page.
Qualification
In house certificate of achievement
Related jobs
Digital Marketing Assistant, Social Media Assistant, Marketing Assistant, Business Owner
Skills you will gain
• Overview of Facebook
• Key features of Facebook
• Steps to create a professional Facebook page
• Create a Facebook business page
• Top Facebook Marketing tips
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Team Leading (Level 2)
This qualification is designed for new and aspiring team leaders. It gives an in-depth introduction to the role and responsibilities of a team leader.
Qualification
ILM Level 2 Certificate in Team Leading
Related jobs
Team Leader, Supervisor, Retail Manager, Key Holder
Skills you will gain
• The core skills to lead a team successfully
• Motivation techniques to get the best from people
• The confidence to tackle difficult issues
• Tools to develop as a leader
• Better communication and collaboration in teams
• Understand controls in a bookkeeping system
Conflict Management within Leadership
This is perfect for those in leadership roles, or anyone looking at roles where they are in constant contact with people across the workplace.
Qualification
In house certificate
Related jobs
Team Leader, Supervisor, Retail Manager, Key Holder
Skills you will gain
• An understanding of how to deal with difficult situations in the workplace
• Tools to develop as a leader
• Better communication and collaboration in teams
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Information, Advice and Guidance (Level 2)
This qualification will give you the skills you need to succeed in the information, advice and guidance industry.
Qualification
NCFE CACHE Level 2 Certificate in Information, Advice or Guidance
Related jobs
Careers Adviser, Employment Adviser or Employability Tutor, Customer Service Adviser, Help-desk Adviser, Counsellor, Housing Support Officer or Debt Adviser
Skills you will gain
• An understanding of the differences between information, advice and guidance and the requirements of different clients and how these could be met.
• How to interact with clients, including appropriate and effective question styles, listening skills and non-verbal communication skills.
• The difference between signposting and referrals, when it is appropriate to refer or signpost an individual organisation’s procedures.
• Exploring different ways of assisting clients to explore and make choices.
• The range of media that can be used and adapted for different client needs, storage and retrieval of information and how information is updated and maintained within their own organisation.
Understanding Enterprise
This course is perfect both for anyone thinking of starting or who has recently started their own business.
Throughout the course you will learn about the skills and qualities needed to start your own business as well as the importance of business planning, how to market your business and how to manage money in business.
Qualification
SFEDI-accredited Level 1 Award in Understanding Enterprise qualification
Related jobs
Entrepreneur, Start Up Owner, Business Owner
Skills you will gain
• Understand what skills and knowledge are required to run a business
• Understand the importance of business planning
• Understand how to market your business
• Understand how to manage money in a business
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RETAIL & HOSPITALITY COURSES
This selection of free courses will help you gain all the skills you need to stand out to retail and hospitality employers. Each course is designed to help you stand out when applying for roles in these industries.
Customer Service
This Customer Service course is perfect for anyone looking for a job in a customer facing role that wants to learn the skills required and gain an accredited qualification to do it.
Qualification
City and Guilds Level 1 Award in Customer Service
Related jobs
Customer Service Assistant, Retail Assistant, Team Member, Waiting Staff, Receptionist
Customer Service (Level 2)
Skills you will gain
• How to deliver good customer service
• Using different communication methods
• How to provide good customer service in line with organisational procedures
• How to effectively deal with customer queries, problems and complaints
This Customer Service course is perfect for anyone looking to develop the knowledge and understanding of the principles of effective customer service, and develop the practical skills required.
Qualification
City and Guilds Level 2 Award in Customer Service
Related jobs
Customer Service Assistant, Retail Assistant, Team Member, Waiting Staff, Receptionist
Skills you will gain
• Delivery of effective customer service
• Supporting the customer service environment
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Food Safety
Our free short course in Food Safety is ideal for anyone wanting to work in a catering environment. This catering industry must-have will equip you with an understanding and basic knowledge of food safety.
Qualification
In house certificate of achievement
Related jobs
Customer Service Assistant, Team Member, Waiting Staff, Catering Assistant.
Skills you will gain
• A basic knowledge of food safety
• How to control food safety risks
• How to safely deliver quality food to customers
Door Supervision with SIA Licence
This robust training package will give you the skills, knowledge and behaviours required to develop their career within the Security Industry.
Qualifications
• Highfield Level 2 Award for Door Supervisors in the Private Security Industry
• City & Guilds Level 1 Award in Customer Service
• Highfield Level 2 Introduction to First Aid for Mental Health
• Highfield Emergency First Aid at Work
• Ascentis Level 1 Award in Health & Safety
• CV Writing & Interview Skills (in-house certificates)
Related jobs
Door Supervisor, Security Guard, Security Assistant
Skills you will gain
• First Aid
• Door Supervision
• Health and Safety
• Mental Health First Aid
• Customer Service
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Cleaning Principles with COSHH
Throughout this three-week course you will learn about safe working practices and the importance of following procedures.
Qualification
City & Guilds Level 2 Certificate in Cleaning Principles
Highfield Level 2 Award in Principles of COSHH
Related jobs
Customer Service Assistant, Waiting Staff, Cleaner, Cleaning Assistant, Maintenance Assistant
Skills you will gain
• Dealing with Routine and Non-Routine Waste
• Health and Safety for the Cleaning and Support Services Industry
• Working with Customers and Others in the Cleaning and Support Services Industry
• Cleaning of Interiors and Washrooms
CARE COURSES
If you’re looking for a role in the care industry, or are wanting to progress in your career our free short courses will give you all the skills you need for a career in childcare or adult care.
Health & Social Care (Level 1)
This course is perfect for those who are aiming to work within the Adult Health & Social Care sector or those already in post who would like to expand their skills and knowledge.
Qualification
City & Guilds Level 1 Award in Preparing to Work in Adult Social Care
Related jobs
Customer Service Assistant, Retail Assistant, Team Member, Waiting Staff, Receptionist
Skills you will gain
• Introduction to the adult social care sector
• Values and principles required to work in the sector
• Awareness of the skills and attitudes required
• Effective communication techniques with service users and colleagues
• Awareness of the roles and responsibilities of the adult social care worker
Health & Social Care (Level 2)
This course allows you to learn, develop and practice the skills required for employment and career progression in the Health and Social Care sector and will develop the skills learned from the Level 1 qualification.
Qualification
Level 2 Certificate in Preparing to Work in Adult Social Care
Related jobs
Carer, Care Worker, Support Worker, Care Assistant, Residential Care Assistant.
Skills you will gain
• Principles of Communication in Adult Social Care Settings
• Principles of Diversity, Equality and Inclusion in Adult Social Care Settings
• Principles of Safeguarding and Protection in Health & Social Care
• Introduction to Duty of Care in Health and Social Care
• Understanding the Role of the Social Care Worker
• Understanding Person Centred approaches in Adult Social Care Settings
MENTAL HEALTH COURSES
Taking care of your mental health is so important, and having the skills to support your colleagues in the workplace will set you apart from the crowd when applying for roles.
Introduction to First Aid for Mental Health
This course is designed to help individuals obtain an understanding of mental health, as well as useful skills to spot the illness.
Qualification
Level 2 Introduction to First Aid for Mental Health & Mental Health Awareness
Related jobs
Any roles
Skills you will gain
• Understanding mental health and wellbeing
• Understanding how mental ill health affects the experience of individuals
• Understanding the mental health continuum
• Understanding ways to self-manage own wellbeing
Level 2 Certificate in Mental Health
This qualification is aimed at those wishing to gain an understanding of the principles of mental health and mental illnesses.
Qualification
Level 2 Certificate in Mental Health
Related jobs
Any roles
Skills you will gain
• Introduction to mental health, and the various types of mental ill health
• Understanding of the signs of mental ill health
• Introduction to therapeutic communication and helping skills when supporting those with mental ill health.
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Introduction to Autism
This course covers what is meant by ‘autism’, theories and diagnosis; also looking at common misconceptions associated with Autism.
Qualification
NCFE CACHE Level 2 Certificate in Understanding Autism
Related jobs
Care worker, Teaching Assistant, Employability Adviser, any people facing role.
Skills you will gain
• Understand what is meant by ‘Autism’ including Autistic Spectrum Condition, Asperger Syndrome and HighFunctioning Autism
• Know theories related to Autism including Kanner, Wing & Gould
• Know how Autism is diagnosed Understand the characteristics that may be present in individuals with Autism
Dyslexia Awareness
The aim of this course is for learners to develop their understanding of dyslexia to support learners within a working environment.
Qualification
In house certificate
Related jobs
Any roles
ADHD Awareness
Skills you will gain
Understanding of dyslexia and the challenges dyslexic people face
How to support people with dyslexia in the workplace
Learners attending this course will know what is meant by attention deficit hyperactivity disorder, the typical characteristics, the various theories of ADHD, the key difficulties and corresponding coping strategies.
Qualification
In house certificate of achievement
Related jobs
Any roles
Skills you will gain
• Develop a finer understanding of ADHD
• Develop an understanding of the support mechanisms that can be utilised by educational support
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Counselling Skills (Level 1)
The objective of this course is to give learners an introduction to Counselling Skills in preparation for further learning or training. The development of listening skills will also support learners to develop skills need in daily life and at work.
Qualification
Gateway Qualifications Level 1 Award in Counselling Skills
Related jobs
Any roles
Counselling Skills (Level 2)
Skills you will gain
• Some of the topics covered include:
• Understanding of the issues for which people seek counselling
• Demonstrate empathy when using counselling skills
• Recognising and responding appropriately to different emotions displayed
The qualification would be useful for anyone who would like to develop their use of counselling skills for use in either work or in a personal capacity.
Qualification
NCFE Cache Level 2 Certificate in Counselling Skills
Progression & Related jobs
Learners may wish to progress towards further qualifications, or learners who wish to study this programme in order to complement other programmes.
Skills you will gain
• Counselling skills
• Understanding of the different approaches involved in the use of counselling skills
• Self-development
• How to use counselling skills in everyday life
COUNSELLING SKILLS (Level 3) Starting JANUARY 2024
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EMPLOYER LOOKING TO RECRUIT AND TRAIN STAFF?
With St Helens Chamber’s Routeway to Employment Programmes, you can take the stress and hassle out of
St Helens Chamber have a range of free short courses, many with accredited qualifications, in a number of industries which can be delivered exclusively to a group of potential job applicants.
Once the applicants have finished the course and got their qualification, they will then be prepped for an interview with you!
All you need to do is guarantee an interview for each trainee who completes the course.
Candidates will work closely with our qualified Careers Advisers, and will be prepared and ready to hit the ground running in your workplace. Completing the course shows that they are keen to work, so you’re much more likely to find the perfect candidate.
If you've got more than 5 vacancies to fill, contact 01744 698800 or email info@thestartingpoint.org to find out more about Routeway Programmes
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Training courses include: • Door Supervision with SIA Licence • Warehousing • Construction • Cleaning with COSHH • Business Administration • Information, Advice and Guidance • AAT Accounting • Customer Service And many more
recruiting.
COURSE VENUES
Digital Clickworks
4-6 Hardshaw Street St Helens WA10 1RE
Hairdressing The Chamber Hair Academy
4-6 Hardshaw Street St Helens WA10 1RE
Construction & Warehousing 528 Fleet Lane Parr St Helens WA9 2NB
Professional Services, Retail & Care St Helens Chamber Salisbury Street St Helens WA10 1FY
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April
All information accurate at the time of printing. Changes may occur. Printed:
2023