Fix Yahoo Mail Keeps Crashing Issue in 5 Easy Solutions
Users of Android and iOS have lately flooded numerous internet and social media platforms with a variety of complaints. Although the queries were worded differently, the underlying theme— namely, why does my Yahoo email account keep crashing or stopping—was the same. Because Yahoo Mail frequently crashes, users may be unable to access crucial emails or complete timesensitive duties. Yahoo mail frequently crashing can occur for a variety of causes. To learn why this error occurs and the precise steps you can take to resolve Yahoo mail freeze or crash issues, follow this article through to the end.
Possible Reasons Behind Yahoo Mail Keeps Crashing
There are countless possible causes for why a person might experience the Yahoo mail crashing problem. Although we did our best to compile a summary of some of the most frequent and likely causes of the error;
• The major cause of the Yahoo email stops responding issue is incorrect IMAP or POP configuration settings.
• If malicious adware or viruses have infected your device.
Users' ability to reach their email accounts may also be hampered by the history and cache of their browsers.
• Your gadget doesn't have enough storage.
• Unreliable internet access.
• An old online browser.
• An outdated Android or iOS edition of your computer or smartphone.
• Yahoo mail problems on Android can also result from a bug in the Android System WebView.
How to Fix Yahoo Mail Keeps Crashing?
Now that you understand why the problem with Yahoo Mail occurs, let's look at the debugging procedure you can use to solve the problem step-by-step;
Solution 1. Update Google Chrome & Android System WebView
Google-developed and third-party apps are supported by the Android System WebView, a part of the Android Operating System that is internal. In the event that this programme contains a bug, Yahoo Mail may crash. You can resolve the problem by updating Google Chrome and the Android System WebView.
• In the search box, enter "Android System WebView" and then click the search icon.
• In order to update the application, you must first press on it in the search results.
• In a similar manner, find the "Google Chrome" programme on Play Store and update it.
After you have finished upgrading both programs, check your Yahoo mail account to see if the problem with Yahoo mail crashing has been resolved.
Solution 2. Clear the Yahoo Mail App Data & Cache
• Open the Settings programme on your phone or tablet.
• In the options, scroll down and select "Apps."
• You can now see every downloaded programme that has been installed on your device.
• You must look for and select the Yahoo mail programme there.
• Tap the "Clear Cache" choice under the storage option.
• Click "Clear Data" and choose "Clear All Data."
• Last but not least, deep restart your gadget. Launch the Yahoo mail client to see if the problem has been fixed.
Solution 3. Force Stop & Re-launch Yahoo Mail Application
• You can try forcing the programme to close and then relaunching it to see if that resolves the problem with Yahoo mail crashing. The measures you can take to do so are listed below;
• Launch your device's settings programme.
• Select the "Yahoo Mail" programme by tapping the "Apps" menu option.
• Click "OK" after selecting the "Force Stop" choice.
• Restart your device after performing the aforementioned actions. Try to reach your mail inbox by opening the Yahoo mail app on your device. If Yahoo mail continues crashing is still a problem for you.
Solution 4. Verify Yahoo Mail POP & IMAP Settings
Another possible reason a user may encounter the Yahoo mail keeps crashing issue is the incorrect IMAP or POP server settings. If you have accidentally changed the server settings, then it can also lead to a Yahoo mail crashing issue. Therefore, we advise you to verify the email server settings on your email account. For your reference, below, we have listed the correct Yahoo mail server settings;
IMAP Server Settings:
• IMAP port number: 993
• TLS or SSL required: Yes
• IMAP username: Your Yahoo email address
• Password: Login password of your Yahoo email account
POP Server Settings:
•SMTP port number: 465 or 585
•SMTP TLS or SSL required: Yes
•SMTP username: Your Yahoo email account address
•Password: Yahoo email account login password
If you find any discrepancy with your device’s Yahoo email server settings, you have to rectify that immediately with the correct settings, as shown above.
Solution 5. Re-install Yahoo Mail Application
Enter the settings menu in your device's programme. The next step is to select "Apps" from the menu. A list of all the installed applications will appear on your screen after you choose the "Manage" apps choice. Find the Yahoo mail programme here, then tap on it. Select the "Uninstall" choice after that, and then click "OK" to accept the request.