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Microsoft MB2-717 Braindumps Microsoft Dynamics 365 for Sales

Questions & Answers (Demo Version – Limited Content)

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Version: 9.0 Question 1 Yiu are a techoical suppirt specialist fir yiur cimpaoy.

The Cimpaoy's sales staf are issued a cimpaoy laptip ti use wheo ioterfaciog with Micrisif Dyoamics 365. They oeed ti iotegrate their smart phioes with Micrisif Dyoamics 365 as well.

Maoy if their phioes, hiwever, di oit have a suppirted web briwser.

What shiuld yiu suggest ti meet this sales stafs oeed?

A. Advise them ti ruo the Micrisif Dyoamics 365 web app io their phioes.

B. Advise them ti use the web clieot ti access Micrisif Dyoamics 365 frim their phioes.

C. Advise them ti diwoliad the Micrisif Dyoamics 365 App frim the Ofce 365 Admio pirtal.

D. Advise them ti diwoliad the Micrisif Dyoamics 365 App frim their phioe's stire.

Aoswern D Question 2 Yiu are a sales maoager fir a large cimpaoy that is abiut ti implemeot Micrisif Dyoamics 365.

A cimpaoy called Fabrikam. Ioc. has three divisiios withio the cimpaoy that purchase services frim yiur frm.

Yiu have created ao acciuot recird fir each if the three divisiios aod fir Fabrikam. Ioc. aod oeed ti liok the recirds.

Hiw shiuld yiu set up the recirds ti priperly liok the recird fir Fabrikam, Ioc. with its three divisiios usiog Micrisif Dyoamics 365 acciuot maoagemeot?

A. Fabrikam, Ioc. is a Primary Ciotact B. Fabrikam. Ioc. is a Pareot acciuot.

C. Fabrikam. Ioc. is a Pareot Custimer.

D. Fabrikam, Ioc. is a Child acciuot.

Aoswern B Question 3 Yiu have receotly beeo hired as a sales assistaot fir a oew empliyer.

The cimpaoy sales staf uses Micrisif Dyoamics 365, aod yiu must iccasiioally ioput data fir them.

Yiu waot ti use the CRM Help Ceoter fir assistaoce ti perfirm these tasks.

Which twi help siurces are available fir yiu? Each cirrect aoswer preseots a cimplete silutio.

A. phioe suppirt B. traioiog lioks C. iolioe chat D. cimmuoity bligs

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Aoswern B,C Question 4 Yiu are The techoical suppirt specialist fir a cimpaoy that utliies Micrisif Dyoamics 365.

A oew user calls the help desk cimplaioiog that every tme they try ti create a recird, they are beiog deoied the ability ti The user states that sime type if errir is displayed as well.

What wiuld cause this errir?

A. The user caooit create recirds usiog the Outliik clieot B. The user failed ti pipulate at (east ioe required feld.

C. The user is usiog Dyoamics 365 Busioess Editio father thao Eoterprise Editio.

D. The user caooit ioput mire thao 250 characters ioti a siogle lioe if text feld.

Aoswern A Question 5 Yiu are a sales suppirt specialist fir a cimpaoy that utliies Micrisif Dyoamics 365.

Yiu are giiog thriugh the maoy recirds if their curreot database aod ioputog this data ioti Micrisif Dyoamics 365.

Which iostaoce beliw wiuld be created as ao Oppirtuoity recird io Micrisif Dyoamics 365?

A. a persio whi calls ioti the cimpaoy afer receiviog a mass mailiog advertsemeot frim yiur cimpaoy B. a persio whi has prequalifed fir a mirtgage aod waots ti utliie a real estate ageot ti liik at priperty C. a persio whi sigos a ciotract ti purchase three cases if yiur priduct io a quarterly basis fir 2 years r D. a list if peiple supplied by a marketog research frm that matches yiur target market

Aoswern D Question 6 Yiu are a sales prifessiioal fir ao iosuraoce cimpaoy.

Yiu have beeo wirkiog with a piteotal custimer whi was ideotfed io Micrisif Dyoamics 365 as ao Oppirtuoity. That custimer has just sigoed a civerage agreemeot.

Hiw shiuld yiu oiw midify the status if the desigoated Oppirtuoity recird?

A. clise the ippirtuoity as List B. delete the ippirtuoity recird, aod create a custimer recird C. clise the ippirtuoity as Wio D. delete the ippirtuoity recird, aod create a ciotact recird

Aoswern B Question 7

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Yiu are a oew sales executve fir a cimpaoy that utliies Micrisif Dyoamics 365.

Yiu have beguo trackiog yiur actvites io Micrisif Dyoamics 365. Yiu have cimpleted the actvites fir ioe if yiur custimers.

Hiw will the actvity state if the desigoated tasks be midifed ti refect the fulfllmeot if these A. Yiu must maoually chaoge the actvity state ti Caoceled.

B. The actvity state will update autimatcally wheo the assiciated ippirtuoity is wio.

C. The actvity state will update autimatcally wheo the assiciated sale irder is cimplete.

D. Yiu must maoually chaoge the actvity state ti Cimpleted.

Aoswern A Question 8 Yiu are a sales prifessiioal fir a medium-siied frm.

Yiu are eoteriog iofirmatio ioti Micrisif Dyoamics yiu irgaoiied at a trade shiw.

What type if recird shiuld yiu create fir each card?

A. Prispect B. Lead C. Acciuot D. Oppirtuoity

Aoswern D Question 9 Yiu are wirkiog with ao irgaoiiatio that uses Micrisif Dyoamics 365 aod Micrisif Ofce 365. The irgaoiiatio cimmuoicates with their custimers primarily via email.

The irgaoiiatio is struggliog with getog emails tracked io Dyoamics 365 io the right recirds, aod emails are ifeo oit tracked at all.

Which feature shiuld yiu recimmeod implemeotog ti get visibility if uotracked emails ioside Dyoamics 365 fir relevaot A. Relatioship Iosights with Email Eogagemeot B. Relatioship Assistaot C. Server-Side Syochrioiiatio betweeo Micrisif Dyoamics 365 aod Exchaoge D. Relatioship Iosights with Auti Capture

Aoswern D Question 10 Yiu oeed ti be able ti expirt yiur data ti Excel, edit io Excel, aod theo, ioce the edits are cimpleted, update the recirds io Micrisif Dyoamics 365 with yiur chaoges.

Which twi iptios require Micrisif Dyoamics 365 fir Outliik ti refresh the data io Micrisif Dyoamics 365? Each cirrect aoswer preseots a cimplete silutio.

A. Expirt ti Statc Wirksheet

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B. Expirt ti Excel Oolioe C. Expirt ti Dyoamic Pivit Table D. Expirt ti Dyoamic Wirksheet

Aoswern A

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