In This Issue Maryland Legislative Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cover President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Platinum Sponsor Showcase—Hann & Hann . . . . . . . . . . . . . . . . . . . . . . . 6 Customer Experience: Value vs. Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
EXECUTIVE BOARD
President . . . . . . . . . . . . . . . . V icki Eaton, CMCA, AMS, LSM, PCAM Community Association Services, Inc., AAMC President-Elect . . . . . . . . . . . Gail Windisch, CMCA, AMS, PCAM Tidewater Property Management, AAMC Vice-President . . . . . . . . . . . . Susan Rapaport, Esq. Davis, Agnor, Rapaport & Skalny, LLC Treasurer . . . . . . . . . . . . . . . . Ruth Harlan Carroll Vista Community Association Secretary . . . . . . . . . . . . . . . . B.K. Swartwood, CMCA, AMS, PCAM Comsource Management, Inc., AAMC
Checklist for Evaluating Proposals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
DIRECTORS
James Anderson, PE, Becht Engineering BT, Inc. Roderick G. Clark, III, The Towers Condominium, Inc. Kelly Rae, RoofPro, LLC Kerrie Zander, AMS, PCAM, DoodyCalls Pet Waste Removal
Budgeting for All Times: A Path Through COVID-19 . . . . . . . . . . . . . . . . . 10 Platinum Sponsor Showcase—Structural Restoration Services . . . . . . . . 12 An Eye for Weeds—Practical Weed Control Solutions . . . . . . . . . . . . . . . 13 2020 Annual Golf Outing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DelMarva
Platinum Sponsor Showcase—The Falcon Group . . . . . . . . . . . . . . . . . . . 18 Assistance Animals—What Are They? . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Susan Blackburn, CMCA, AMS, PCAM, Chair Community Association Management Professional, LLC, AAMC Noni Roan, Vice-Chair CIT
EXPO
Ellen Throop, Chair Elmore & Throop, P.C. Joanne Frallicciardi, CMCA, AMS, Vice-Chair Community Association Management, LLC, AAMC
Golf
Scott Karam, Chair Power Systems Electric Kara Permisohn, Vice-Chair Minkoff Company, Inc.
Annual Social
Dani Bressler, Chair Toepfer Construction Co., Inc. Carrie Ehart, Vice-Chair Raine & Son, LLC
Maryland Legislative Action Committee
Steve Randol, Chair Piney Orchard Community Association
Membership
Ron Bridge, Chair Weaver Bros. Insurance Associates, Inc.
Newsletter
Don Plank, PCAM, Chair National Cooperative Bank Brooke Chaney, CMCA, Vice-Chair Tidewater Property Management, AAMC
L.E.A.D. (Leadership Enhancement and Development)
James Nies, Chair RoofPro, LLC Nichol Means, CMCA, Vice-Chair Community Association Services, Inc.
On-Site Registration for PMDP Classes
Jonathan Rosenberg, CMCA, AMS, PCAM WPM Real Estate Management
2020 Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Many Thanks to our 2020 Breakfast Seminar Sponsors! . . . . . . . . . . . . 25 2020 PMDP Course Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 2020 Beacon Advertising Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CAI CHESAPEAKE REGION CHAPTER
Stephen McConoughey, Executive Director Angela Marsh, Office Manager 8901 Herrmann Drive, Suite B, Columbia, MD 21045 410-540-9831 • 410-431-1666 (fax) Email: contact@caimdches.org • www.caimdches.org This publication attempts to provide CAI’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all presented facts in articles. CAI does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. This publication is issued with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Permission to reprint articles in Beacon may be granted only after receiving prior written approval from the CED of CRC/CAI.
Law Office of Cynthia Hitt Kent, LLC A Baltimore area law firm engaging in the practice of general and real estate related representation for Community Associations, Developers, Small Businesses and Individuals.
Cynthia Hitt Kent ckent@hittkentlaw.com 10 Crossroads Drive, Suite 107 Owings Mills, MD 21117 T: 410.363.9600 | F: 410.363.9601
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Chad Toms, Chair Whiteford, Taylor & Preston, LLP Lisa Meck, CMCA, AMS, Vice-Chair Legum & Norman, Inc. AAMC
Education
Welcome New Members! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Platinum Sponsor Showcase—CIT Community Association Banking . . . . . 23
COMMITTEE CHAIRS
