List of latest and Best Live Chat Software What is a Live Chat Software? • Live chat software allows the companies to communicate with their website visitors or users in real time frame via interactive chat windows. • Customer service representatives can utilise live chat software to provide support to users who have questions regarding products or website navigation. • Support agents can prompt user interaction with pop-up chat boxes or wait for visitors to proactively reach out with questions or concerns. Some features include reporting and analytics, interactive chat notifications, and conversation archiving.
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