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Fixwell SmaSh RepaiRS
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BeSt tRadeS and conStRuction BuSineSS
communitY contRiBution
Ally and Tom Dickson grew up in Darwin, Tom a police officer and his life partner Ally, a graphic designer so who would have thought they would end up with an award-winning same day print business in the City of Melton?
With a workshop floor as clean as the interiors of the cars they detail, Melton-based smash repairs business Fixwell Smash Repairs are focused on the small details, all combining to create a first-rate service for locals and even those further afield.
Today Same Day Printing employs a small group of committed staffers and boasts clients across Melbourne, both locally and across town, as well as interstate clients, multinational and international clientele.
“We cover an end-to-end service including mechanical repairs, air-conditioning, service/re-gas, wheel alignment and tyre fitting. There’s also a boutique selection of polishes and car care products,” says owner Victor Mercieca.
Tom says in his own words, it was an evolution, the pair of them simply following the needs of their clients as they arose.
“I think our success comes down to the ease-of-use. All customers have to do if they have been in an accident is call. We provide a 24 hour accident and breakdown towing service, and aim to get customers back on the road quickly with minimal downtime.
Winners of the Community Contribution Award Hope Street Youth services couldn’t be more deserving, with three new initiatives creating safe places for the estimated 500-strong youth homeless population in the Melton area every year. These include a permanent 24/7 accommodation unit for eight youths and one young family, fully-funded mobile outreach cars and emergency accommodation. Donna Bennett says first and foremost, youth (from 16 to 25 years) who do not feel safe at home and who may be hiding their homelessness by couch surfing, can call 1800 825 955 and get confidential help. “We can give young people a safe, warm place to sleep, food … and a plan,” she says. Hope Street Youth Services not only provides support and accommodation for those at risk, but also free specialist counselling and one-to-one case management. “Hundreds of thousands of dollars have been raised, as well as over $100,000 in building materials donated by local businesses. It warms your heart.”
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“We are coming up to 10 years in business in September. “We saw the growth areas across Australia and actually picked Melbourne’s west as a potential growth area, and as luck would have it, we were right in our prediction.” “We moved to Melbourne in 2001, and looking back the real key to our success is giving things a crack, by making educated risks.’ “Obviously it is a momentum thing. Blood, sweat, tears … and years.”
“We built and grew the business to make sure we offer an end-toend service to make the unfortunate event of a damaged car as painless as possible,” he says. Self-confessed perfectionist Victor makes sure everything is done right – not just the panel beating, spraying and other work carried out, but the way his workshop is ran, with a focus on best standards.
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