VSME-REPORT-1

LLSMS 2901 : CONSULTING PROJECT

ILV Teacher : Nicholas Gibbs

Coach : Corentin Hericher

GROUPS M EM B ERS : M EH DI BOUDOU (9403240 0 ) ANAELLE DELCAM PE (6 322210 0 ) MARIE DELFEUR (9 69 5250 0 ) M USTAPHA TOUIL (4 4 91210 0 )

REPORT 2 : VSME REPORT GROUP 15

EXECUTIVE SUMMARY THIS VSME REPORT PROVIDES AN OVERVIEW OF TURBEL’ S SUSTAINABILITY APPROACH BY BRINGING TOGETHER ITS ENVIRONMENTAL, SOCIAL AND GOVERNANCE PRACTICES IN A CLEAR AND STRUCTURED WAY. DEVELOPED A S PART OF A CONSULTING PROJECT, THE REPORT AIMS TO ORGANISE EXISTING INITIATIVES, IMPROVE THE READABILITY OF SUSTAINABILITY-RELATED INFORMATION AND PROVIDE A TRANSPARENT REFERENCE DOCUMENT ALIGNED WITH THE VSME METHODOLOGY. TURBEL IS A BELGIAN FAMILY-OWNED COMPANY ACTIVE IN LABELLING, IDENTIFIC ATION AND THE DISTRIBUTION OF SCHOOL AND OFFICE SUPPLIES. ITS ACTIVITIES SPAN THE FULL VALUE CHAIN, FROM RAW MATERIAL SOURCING TO PRODUCTION, DISTRIBUTION, USE AND END-OF-LIFE MANAGEMENT. SUSTAINABILITY CONSIDERATIONS ARE INTEGRATED ACROSS THESE ACTIVITIES THROUGH RENEWABLE ENERGY USE, CERTIFIED AND RECYCLABLE MATERIALS, CIRCULAR ECONOMY INITIATIVES AND RESPONSIBLE LOGISTIC S PRACTICES. THE REPORT IS B A SED ON A DOUBLE MATERIALITY A SSESSMENT IDENTIFYING THE SUSTAINABILITY TOPIC S MOST RELEVANT IN TERMS OF TURBEL’S IMPACT AND LONG-TERM PERFORMANCE. ENVIRONMENTAL PRIORITIES INCLUDE REDUCING ENERGY CONSUMPTION AND CO ₂ EMISSIONS, TRANSITIONING TO MORE SUSTAINABLE RAW MATERIALS, IMPROVING WA STE MANAGEMENT AND CIRCULARITY, AND ENSURING THE RESPONSIBLE USE OF INKS AND CHEMIC AL SUBSTANCES. SOCIAL PRIORITIES FOCUS ON EMPLOYEE HEALTH AND SAFETY, WELL-BEING, DIVERSITY, EQUITY AND INCLUSION, WHILE GOVERNANCE PRIORITIES RELATE TO ETHIC S, REGULATORY COMPLIANCE AND RISK MANAGEMENT. ACROSS THE ENVIRONMENTAL, SOCIAL AND GOVERNANCE DIMENSIONS, THE REPORT HIGHLIGHTS CONCRETE ACTIONS ALREADY IN PLACE AT TURBEL, SUCH A S SOLAR ENERGY PRODUCTION, PROCESS OPTIMISATION, CIRCULAR RECOVERY INITIATIVES, INCLUSIVE RECRUITMENT PRACTICES, EMPLOYEE DEVELOPMENT PROGRAMMES AND STRUCTURED GOVERNANCE PROCESSES. OVERALL, THE REPORT PROVIDES A CLEAR PICTURE OF TURBEL’S CURRENT SUSTAINABILITY POSITION AND SUPPORTS FUTURE MONITORING AND CONTINUOUS IMPROVEMENT.

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TABLE OF CONTENTS

04 INTRODUCTION 05 M ESSAGE FROM OUR L EADER 06 TURBEL OVERVIEW 07 O U R V AL U ES 08 KEY FIGURES 10 SU STAINABILITY AT TURBEL 11 OUR VALUE CHAIN 12 D O U BL E M AT ERI A LI T Y 14 EN V I RO N M E NT 20 SO C I AL 26 G O V ERN AN C E

VSME REPORT 2026

28 CONTACT

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INTRODUCTION W H AT ?

Thi s VSME report ai ms to consol idate, organise and present all of Turbel’ s Environmental , Social and Governance (ESG) acti ons withi n a coherent and accessi bl e VSME report. Its purpose is to provi de a cl ear overvi ew of the company’ s sustai nabil ity practi ces by gathering informati on that i s currentl y di spersed across different teams, documents and initiatives. By doing so, the report seeks to offer a structured and comprehensi ve view of Turbel ’ s commitments, coveri ng topics such as raw materi al s, energy management, safety, social responsibil ity and envi ronmental practi ces. Ul ti matel y, i t i ntends to serve as a complete reference document that refl ects Turbel’ s current ESG efforts i n a transparent, consistent and easil y understandabl e way.

WHY ?

H OW ?

Al t hough Turbel al ready implement s several meani ngful ESG ini tia tives, t hei r

Thi s VSME repor t bui l ds on t he findings of Repor t 1 and integra tes two additional

communi ca ti on remai ns fragmented and someti mes dif ficul t for s t akehol ders to

sources of analysi s. A compara tive revi ew of ESG and sus t ainabil ity document s from

i nterpret. In a context where transparency has become essenti al , improving t he

si mi l ar compani es was carried out to identif y ef fec tive communi ca tion prac tices as

cl ari ty and consi s tency of ESG communi ca tion is crucial to s trengt hen trus t,

wel l as common pi tfal l s to avoid. In paral lel, insight s from Turbel ’s s t akehol der

suppor t Turbel ’s credi bil ity and respond to growing market and regula tor y

ques ti onnai re were analysed to capture expec t a tions reg arding transparency, l evel of

expec t a ti ons. A wel l -s truc tured repor t al so allows t he company to hi ghli ght it s

det ai l , s truc ture and readabi li ty. These combined i nsight s form t he basis for

ef for t s more ef fec ti vely and rei nforce i t s responsible posi tioni ng wi t hin t he

devel opi ng a fi nal repor t t ha t is bot h cl ear and al igned wit h s t akehol der needs.

i ndus tri al sec tor.

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MESSAGE FROM OUR LEADER Hypothetical message As a family-driven and purpose-led company, we have always believed that our long-term success depends on our ability to grow responsibly, act transparently and create value that goes beyond our products. This first VSME Report marks an important step in our journey. It reflects our commitment to buil ding a company that is resil ient, sustainable and aligned with the expectations of our employees, customers, partners and community.

Over the past year, we have strengthened our environmental and social efforts, and we know that real progress al so depends on strong governance. This is why we are formalizing our processes, clarifying responsibil ities and reinforcing a culture of accountability across the entire organization. We want to ensure that the decisions we make today support the company we aim to be tomorrow.

This report is not just a document. It is a promise to continue improving, to measure our impact more precisel y and to integrate sustainability into every strategic choice. I am proud of the progress we have made so far and even more proud of the collective energy that will guide us forward.

I would like to sincerely thank our teams for their engagement, our partners for their trust and our customers for inspiring us every day. Together, we will continue building a responsible and resilient business ready for the challenges ahead.

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TURBEL OVERVIEW

Creation of Turbel

1

1955

2 Turbel started in 1955 as a small Belgian family business focused on labeling. When Roland Cuvelier took over in 1986, the company entered a new phase of development: the activity expanded, new expertise joined

Acquisition of NEW MDC

the team, and a second site was opened to support the growing demand.

1990

In 1996, Turbel installed its first production machines, a decisive milestone that allowed the company to manufacture its own labels and

Over the following years, Turbel continued to diversify. The creation of the Industry and Office divisions strengthened the company’ s position and helped structure its activities. A move to a new production site in Schaerbeek marked another step in its expansion. From 2013 onwards,

New site + Creation of Industry & Office division

2005

of

solar

panels

and

gradually

integrating

environmental projects into its operations.

In 2018, the company refreshed its visual identity to reflect its evolution, continued to grow, and gained external recognition by becoming a Trends Gazelle. The next years further reinforced its investments in

2018

between economic development and responsibility.

Today, Turbel is a well-established and respected player in Belgium in the

First solar panels installed

2013 New identity + Trends Gazelle

renewable energy and meaningful social initiatives, showing a balance

Start of in-house label production

5 6

additional

1986

1996

Turbel became increasingly engaged in sustainability, starting with the installation

Taken over by Roland Cuvelier

3 4

gain full control of its production process.

HISTORY OF TURBEL

7 8

Solar park expansion

2020

fields of labeling and identification. With its experienced team, its solid experience and its production site in Haren, the company continues to evolve while remaining faithful to the family values and commitment that shaped its origins.

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OUR VALUES

Vision & mission VISION

Quality We place quality a t t he hear t of our opera tions: precision, reliability, and consis tency are t he founda tions of ever y label, ever y solution, and ever y interac tion. We aim for f lawless resul t s a t ever y s tep of t he process.

We integra te environment al awareness into ever y decision we make . By choosing responsible ma terials, optimizing our processes, and reducing was te , we work daily to build a more sus t ainable way of opera ting t ha t respec t s bot h our planet and future genera tions.

to t ake initia tive . Empowering our teams allows t hem to ac t confident ly, make informed decisions, and contribute meaningfully to t he success of our collec tive mission.

wi t h

preci si on,

mi ni mize

was te ,

share

our

exper ti se , suppor t our teams, and remain agi le when t he needs of our cus tomers evolve . They shape t he way

we

collabora te ,

rela ti onshi ps wi t h you.

i nnova te ,

and

buil d

l as ting

to

our

produc t s,

cli ent s,

ser vi ces,

by

improving

our

and

environment al

prac ti ces. Our ambi ti on i s not to become t he bi g ges t, but to be a reli able , commi tted, and i nnova ti ve

par tner,

needs

capable

today

and

of

suppor ti ng

your

chal l enges

MISSION Our mission is to ensure t he identifica tion and

personaliza tion

of

objec t s

and

individuals. We bring our exper tise , knowhow, and local produc tion to provide reliable ,

Tolerance

work

conti nue evolvi ng as a responsibl e company,

tomorrow.

We encourage autonomy by giving each person t he trus t, space , and tools

enhance our produc t s and ser vices. They dri ve us to

i ntui ti ve , sus t ai nable , and human. We aim to

your

Autonomy

opera ti on of our workshop to t he choi ces we make to

future where i denti fi ca ti on becomes more

close

Green

Our values gui de ever y deci si on we make , from t he

Our vi si on i s to bui ld, toget her wit h you, a

We cul tiva te an environment rooted in tolerance , respec t, and openness.

By valuing dif ferences and embracing diverse perspec tives, we crea te a workplace where ever yone feels safe , heard, and able to t hrive . Diversity s trengt hens our cul ture and enriches our ideas.

t ailored labeling solutions designed to meet t he precise needs of each client. Through our produc t s, ser vices, and suppor t, we s trive to of fer

a

simple ,

ef ficient,

and

sus t ainable

identifica tion experience , reg ardless of your indus tr y.

Team Spirit We deeply believe in t he s trengt h of t he collec tive . Collabora tion, mutual suppor t,

and

idea

sharing

enable

us

to

move

fas ter

and

deliver

exceptional resul t s. Toget her, we turn challenges into t angible solutions.

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KEY FIGURES

750,000,000 labels

48 employees

1 1 6 8 s o l a r p a n e ls

X partners

x customers

produced per year

Present in 10

x tonnes of CO2

sectors of activity

per year

X certifications

X associations supported

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SUSTAINABILITY AT TURBEL Positioned between suppliers of raw materials, technology and printing solutions and clients operating in a variety of sectors, Turbel plays a pivotal part in the circulation and use of identification products. As our solutions accompany countless goods and services throughout their lifecycle, the impact of product identification extends far beyond our organisation.

Innovation is therefore essential. By continuously improving our materials, processes and services, we aim to facilitate more conscious and sustainable choices. Supporting our customers throughout their transition and collaborating closely with suppliers is central to our long-term responsibility strategy.

OUR MAIN SUSTAINABILITY PRIORITIES Environmental impact Strengthening our environmental responsibility Improving energy efficiency across our activities Encouraging responsible production and resource use Supporting the transition toward low-impact materials and solutions Optimising logistics and operational processes to reduce our footprint

Social impact Putting people and inclusion first Fostering a healthy, safe and supportive working environment Promoting diversity, equal opportunities and inclusive practices Encouraging continuous development and long-term employability Enhancing engagement and well-being across all teams

Governance & specific focus areas Building a resilient and ethical organisation Integrating sustainability into strategic decision-making Developing responsible and transparent business practices Strengthening collaboration and trust within our value chain Ensuring secure, reliable and efficient systems and processes

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OUR VALUE CHAINS Input materials

Production

Sales Recycling

End of life

Use

Turbel’s value chain begins with the supply of responsible materials, including certified papers, recyclable materials composed up to 100% post-consumer fibres, biodegradable materials OK Compost and Home Compost, as well as school and office supplies selected for their durability.

These materials are then integrated into production operations, where the labels are printed, cut and packaged within a site powered mainly by solar energy, with rigorous sorting allowing maximum recycling of waste. Finished products are distributed to various sectors – logistics, health, industry, commerce or education – while teams support customers in the use and integration of identification solutions.

During their use, Turbel products ensure traceability, flow management, safety and administrative efficiency, while offering recyclable or compostable alternatives to reduce the environmental impact.

Finally, the end of life is part of a circular logic thanks to the Closing the Loop program, which allows for the recovery and recycling of mandrels and sleepers; about 100 tons of glassine are thus transformed into 75 tons of paper pulp, giving 125 tons of magazine paper and preserving nearly 1,300 trees per year, while internal waste continues to be recycled to the maximum.

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DOUBLE MATERIALITY Turbel conducted a double materiality assessment to structure its sustainability strategy and identify the environmental, social and governance issues most relevant to its activities. This approach evaluates both the impact of our operations on the environment and society, and the influence of sustainability matters on our long-term performance and resilience.

The assessment covered all activities related to the production of labels and identification solutions, as well as the distribution of school and office supplies. This broad scope reflects the diversity of our operations and the role they play within complex value chains, where sustainability is embedded at every stage from product design and material selection to production processes, waste management, logistics, working conditions and relationships with customers and suppliers.

Two complementary perspectives guided the analysis: Impact materiality, which evaluates how Turbel affects the environment and society.

Financial materiality, which assesses how sustainability issues may affect Turbel’s performance and future development.

This analysis provides us with a clear and prioritised view of our sustainability focus areas. It serves as an essential tool to guide strategic decision-making, strengthen our environmental and social commitments, and proactively anticipate the growing requirements of European regulations, including those related to the CSRD and the CSDDD. After incorporating insights from internal discussions and feedback from our stakeholders, the matrix below presents Turbel’s final double materiality assessment, highlighting the issues deemed most significant for our activities, our impact, and our future development.

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Social 6 Well-being and health of employees in industrial and logistical operations 7 Diversity, equity and inclusion Governance 8 Business ethics, integrity and regulatory compliance 9 Risk management and resilience in the face of regulatory, energy and raw materials changes

ytilairetam tcapmI

Environment 1 Reduction of energy consumption and CO2 emissions 2 Transition towards sustainable raw materials 3 Optimized waste management 4 Responsible use of inks 5 Development of products and solutions with a low environmental footprint

1

7

3

6

4

8

5

2

9

Busines impact

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Environment(E) Turbel t akes it s environment al responsibilities ver y seriously. Labels are an essential par t of ever yday life , yet t heir lifecycle can have a significant ecological footprint. Our ambition is clear : to produce labels wit h t he lowes t environment al impac t while maint aining quality and per formance .

Our commitment is buil t on continuous improvement. We s trive to reduce our energ y consumption , ret hink t he way we recycle and manage was te , and incorpora te more responsible ma terials right from t he design s t age . Ever y s tep ma tters from t he resources we choose to t he end of t he produc t’s life .

These principles guide our vision and s trengt hen our determina tion to contribute to a more sus t ainable future . We remain a ttentive to new innova tions and emerging solutions t ha t will allow us to go even fur t her.

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Energ y Management & Carbon

Our targets

Reduction 1168 solar panels

45% Solar SelfConsumption

2022

CO2 emissions Energy consumption

Turbel strengthens its environmental commitment by combining solar energy with responsible carbon management. Since 2013, our rooftop solar panels have supported a greener electricity consumption. In 2019, the energy produced covered part of our needs, while the surplus was reinjected into the grid.

The expansion carried out in July 2020 increased our solar park to 1,168 active panels, further enhancing our self-consumption capacity. In addition, Turbel upgraded its facilities with LED lighting, significantly reducing electricity consumption across the site.

Our collaboration with D-Carbonize enables us to monitor, reduce, and compensate our emissions across Scopes 1, 2, and key Scope 3 categories. This partnership supports a continuous carbon strategy and the development of high-impact environmental and social projects.

2023

2024

By 2030, we will reduce our CO2 emissions by X % as compared to the reference year 2022.

X% more solar self-consumption by 2030.

By 2030, we will reduce our total energy consumption by X% as compared to the reference year 2022.

2025

X tonnes CO2

X tonnes CO2

X tonnes CO2

X tonnes CO2

X kWh

X kWh

X kWh

X kWh

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Closing the Loop Turbel actively contributes to circularity by recovering production waste directly from customers. We collect used cores so they can be reused internally, and we take back the label backing, which is then sent to our material suppliers for recycling. This approach helps reduce waste, extend material lifecycles, and reinforce our circular economy commitment.

Process Optimisation We continuously improve our production practices to reduce material use and minimise waste. This includes more precise label positioning to avoid unnecessary losses, as well as reducing side margins, allowing us to use less material while maintaining quality.

Circularity and

Responsible waste management Sustainability for our customers

Biodegradable Label OK Compost: 90% biodegradable in 6 months at 55–60°C in industrial composting.

Home Compost: compostable at lower temperatures in household composters, but with a slower process.

Boîte-palettes Delivering labels in “boîte-palettes” reduces packaging waste by replacing multiple small boxes with one large cardboard container. This option also optimizes storage space and transportation, helping to minimize waste across the entire logistics chain.

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Sustainable raw materials and eco-design Customers can choose a recyclable thermal material made from 100% recycled fibers, produced using post-consumer paper waste. Its protective layer ensures greater durability and improved resistance.

Simpler Eco materials are also available, containing 15% recycled fibers.

Customers may also select eco-responsible raw materials, thinner substrates that reduce resource consumption, or supports made from organic, recycled, biodegradable or compostable materials depending on their needs.

Turbel uses an eco-design approach to develop gouache with a lower environmental impact. This includes rethinking the product’s composition, exploring alternative and more responsible raw materials, and working closely with partners who share the same sustainability ambitions. By optimising the formula and reducing the use of conventional components, we aim to minimise resource consumption and limit the environmental footprint of the product throughout its life cycle.

This process enables us to design a more sustainable, high-quality gouache that aligns with our long-term commitment to responsible innovation, and that can be fully integrated into our product catalogue.

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Internal Green Initiatives Removal of individual waste bins Use of fair-trade ground coffee Sorting and recycling at all levels Priority for cycling and soft mobility at work Installation of 8 public charging stations for electric vehicles

Our Short-Term Environmental Targets Planning the final audit to achieve B-Corp certification by 2026 Enhance on-site biodiversity to support local ecosystems Improving the insulation of our buildings

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Social(S) At Turbel, we place people a t t he hear t of ever yt hing we do. As a family-owned business wit h

s trong

values,

we

fos ter

environment

where

ever yone

is

a

working

respec ted,

suppor ted and given t he oppor tuni ty to grow.

Our

social

approach

combines

inclusive

recruitment,

continuous

learning,

employee

wellbeing

and

meaningful

communi ty

involvement, ensuring fair and positive working conditions for all.

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Turbel works closely wit h org anisa tions t ha t help people facing barriers to employment.

These collabora tions demons tra te a s trong social

commitment

to

reintegra tion,

diversity and second chances.

Turbel t akes care to remove t he name and photo from t he CV in order to avoid recruitment bias.

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Diversity, equity and inclusion Turbel is committed to promoting diversity and integrity wit hin it s professional environment. For t he period 2021-2025, t he company has been awarded the ACTIRIS Diversity label , a dis tinc tion t ha t honours employers committed to promoting equal oppor tunities, fair trea tment and inclusive communica tion.

A s truc tured ac tion plan focused on diversity guides our initia tives and ensures s teady progress in t he represent a tion and integra tion of diverse groups.

Inclusion par tners Citéco

Exaris

UNAGO

long-term partnership providing an adapted and supported employment opportunity

Facilitating access to employment for young jobseekers, older workers (+45) and individuals with migrant backgrounds

Supporting candidates with a judicial background

MeetMYJob Recruitment platforms that connect job seekers with committed companies.Job offers from Turbel are published there

Actiris Broad recruitment collaboration reinforcing diversity

Nice to NEET You Guiding young people with limited qualifications

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Suppor ting Our Workforce Employee Well-Being Turbel is committed to creating a supportive and motivating work environment that promotes the physical and psychological well-being of its employees. Throughout the year, various initiatives are undertaken, such as wellness sessions (nutrition, massages), participation in sporting and team-building events (such as WAPA and Fun with Sport), and the provision of ergonomic workstations tailored to individual requirements. Annual flu vaccination campaigns and regular internal activities, such as communal meals, also help to improve cohesion and create a pleasant working environment.

Health & Safety Health and safety are an intrinsic part of Turbel's operational culture. The company complies with all legal requirements and implements rigorous internal processes, particularly in the areas of production and logistics. It is mandatory to wear the required protective equipment, such as closed-toe shoes and high-visibility vests, in storage areas. First aid kits are available on every floor, and internal and external prevention and protection services, provided by Liantis, reinforce constant vigilance in terms of safety. Well-defined incident reporting and handling processes ensure effective monitoring and continuous improvement.

Meal vouchers & eco-vouchers

Group insurance

“Lucky Bird Day” an additional day off for employees with no sick leave in the previous year

Discounted school & office supplies

Bike leasing programme

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Talent development and performance management Turbel invests in organised, clear and collaborative talent management: Person Model Canvas and Q7 performance cycle to encourage transparency, feedback and structured exchange.

Frequent meetings that promote alignment between managers and staff.

At least six days of training must be provided to each employee each year.

Bi-annual skills assessment to measure progress and determine priority areas for development.

‘Unexpected report’ on integration after 2 to 4 months, which provides rapid feedback on the situation and facilitates more effective integration.

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Community Engagement & Social Impact Turbel is committed to making a positive contribution to society outside the workplace.

87,000 school supplies donated

€11,020 contributed to SOS Children's Villages

€500 per team raised for WAPA

Goods to Give collaboration Turbel supports charities by offering material donations and carrying out humanitarian actions.

Our targets Increase inclusive hires by +X% and add X new partnerships by 2030.

Raise annual training days from 6 to X days per employee.

Launch X new initiatives per year.

wellbeing

Reduce preventable incidents by X% and conduct X safety reviews per year.

Increase employee participation in social actions by +X%.

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Governance(S) Turbel’s governance is built on structured processes, transparent communication and shared responsibility across all teams. The company ensures that each employee, supplier and partner operates within a clearly defined framework that supports ethical behaviours, consistent practices and safe working conditions. Internal rules, regular exchanges and dedicated procedures help maintain coherence in daily operations and ensure alignment with Turbel’s values and commitments.

Governance is strengthened through continuous learning, rigorous internal policies and collaboration between departments. Employees follow guidelines designed to support responsible decision-making and operational reliability, while dedicated initiatives encourage engagement and awareness.

Through targeted actions and clear expectations, Turbel maintains a work environment where structure and responsibility go hand in hand with openness and collective progress.

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Key governance practices Internal awareness and training Turbel organises “Midis de la RSE” to help employees understand key sustainability challenges and the company’s priorities. These sessions encourage discussion, reflection and the creation of new improvement actions that directly influence internal practices.

Responsible supplier framework A Supplier Code of Conduct is being formalised to ensure that new partners work in line with Turbel’s expectations regarding ethics, quality and social and environmental responsibility. This document strengthens transparency in supplier relationships and helps structure future collaborations.

Employee involvement and development Employee engagement is supported through recognition initiatives such as the “Employee of the Month” programme and by encouraging the presence of women in management roles. HR processes, including the rapport d’étonnement after a few months and biannual Talent Reviews, support development, clarify objectives and ensure constructive dialogue between employees and managers.

Structured rules and organisation Clear procedures guide daily operations, including the Work Regulation and its annexes, GDPR and IT agreements, safety instructions and conduct expectations. A structured onboarding journey ensures that each employee understands their responsibilities from the start. Departments collaborate through clearly defined roles, facilitating efficient coordination across teams.

Safety, compliance and data protection Preventive measures are supervised by external and internal safety services (LIANTIS and SIPP). This ensures proper reporting of incidents, ergonomic improvements and the safe functioning of workspaces, particularly in production. Data protection is reinforced through mandatory GDPR and IT conventions, ensuring responsible and secure use of information systems.

Operational tools supporting governance The implementation of the Business Central ERP and the creation of an internal intranet in 2023 improved process visibility, workflow coordination and access to information. These tools reinforce governance by providing reliable structures for data management, operational monitoring and interdepartmental communication.

Ongoing governance evolution Turbel continues to enhance its governance through projects such as the B Corp pathway and upcoming BRC certification. These initiatives guide the company toward more formalised processes, increased transparency and stronger alignment with recognised standards. Turbel’s governance evolves as the organisation grows, supporting its ambition to strengthen operational responsibility and long-term resilience.

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Our ambition is not to grow at any cost, but to continue operating responsibly, supporting our employees, serving our customers with excellence, and reinforcing our role as a stable and reliable partner.

Contact Turbel SA Rue du Bassin Collecteur 11 1130 Bruxelles info@turbel.be www.turbel.be

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