What is Order Defect Rate and how an Amazon appeal service can help?

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Aplus Global Ecommerce

WHAT IS ORDER DEFECT RATE AND HOW AN AMAZON APPEAL SERVICE CAN HELP?


Amazon Order Defect Rate

There are plenty of different reasons for which Amazon can suspend your account. ODR or Order defect Rate is one of them. And while an Amazon appeal service is fully capable of helping, it is important to understand the issue to avoid it well


Definition ORDER DEFECT RATE is the percentage of defective items one shipped to his/her

customers. This percentage is taken in a span of 60 days. And, it can simply be defined as a numeral used for seeking customer experience from your side.


Now the ODR is divided in three different categories:


NEGATIVE FEEDBACK RATE number of negative feedback received divided by number of orders served in a period of 60 days

Three Categories

A-TO-Z GUARANTEE CLAIM RATE relevant claims against a seller divided by the number of orders served in 60 days

CREDIT CARD CHARGEBACK RATE number of credit card chargebacks divided by the number of orders served in 60 days.


THE ROLE OF AN AMAZON APPEAL SERVICE So what is the role of an Amazon Appeal Service in all that. Well, ODR is one major reason behind suspensions. And, it is often

misunderstood by many folks. Ideally an Amazon appeal service can help you in two ways:


BY REINSTATING YOUR SUSPENSION They will study your metrics and come up with a plan of action. By using this Plan of Action, these appeal services reinstate your seller account in no time.

BY PREVENTING YOUR SUSPENSION They regularly monitor your seller account activity & metrics and suggest plausible actions to avoid suspension.

Amazon Appeal Service


APLUS GLOBAL ECOMMERCE If you are looking for such an Amazon appeal service then we are APlus Global Ecommerce. We offer services like seller suspension

prevention, account health checkup, and sales boost. If you have a

business on Amazon then we can surely be of help to you. We are a new company but a team of veterans in this domain. Therefore, kindly checkout our website and get your free consultation by visiting our website.


Our Clients Growth 2021 APLUS GLOBAL ECOMMERCE We are helping Amazon Sellers to reinstate their seller accounts. If you also have an Amazon seller account, you can visit our website Grow your Amazon seller account.

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Common Reasons for Suspension

Other 16.5%

Inauthentic 20.9%

Prohibited Items 16.5%

Duplicate Accounts 13.2%

N. Feedback 13.2%

Counterfeit Items 19.8%

Data Based On Latest Market Trend


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