City of St. Albert 2012 Resident Survey – Municipal Comparison
Addendum – June 1, 2012
Question: Overall, how satisfied are you with the services provided by your Municipality?
Overall Satisfaction with Municipal Services, Programs and Facilities 100% 80%
83%87%87%82% 80%
60% 40% 14%11% 13%15% 9%
20%
2% 2% 4% 5% 5%
0% Very/Somewhat Satisfied
St. Albert (2012)
St. Albert (2010)
Neutral
St. Albert (2009)
Very/Somewhat Dissatisfied
St. Albert (2008)
Municipal Average (2008-2012)*
*Dependent on most recent data available Municipalities used in average: Devon, Stony Plain and Leduc Question: Thinking about the amount of your tax bill that pays for Municipal services, would you say you receive very good, good, fair or poor value for your tax dollars?
Perceived Value for Tax Dollar 100% 80% 60%
80% 68% 62% 57% 41%
40%
37% 32% 24%
20%
40%
14%
18% 10%7%13% 4%
0% Excellent / Very Good / Good St. Albert (2012)
St. Albert (2010)
Fair St. Albert (2009)
Poor St. Albert (2008)
Municipal Average (2012)**
* Property Owners **Dependent on most recent data available Municipalities used in average: Airdrie and Leduc ‘Don’t Know’ responses are excluded
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