2014 Pre-Arrival Guide for International Students

PRE-ARRIVAL

GUIDE ESSENTIAL INFORMATION FOR INTERNATIONAL STUDENTS COMING TO STAFFORDSHIRE UNIVERSITY

International Pre Arrival Guide 2014

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PREPARING FOR YOUR JOURNEY TO THE UK AND STAFFORDSHIRE UNIVERSITY Contents Staffordshire University

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Support Services

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Before you leave home – Pre travel Checklist

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Your Finances

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Finances – Money Matters

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Health Care

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Immigration 17 Working in the UK – part time

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Accommodation 21

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International Pre Arrival Guide 2013

Luggage and Packing

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Arriving in the UK

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Travel arrangements

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Arriving at Staffordshire University

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Prepare for UK study

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Culture Shock

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UK Life and Culture

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Essential Document Checklist

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First few days at StaffordshireUniversity

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Key Dates

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Key contacts – Support services

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Campus map – Stoke-on-Trent and Stafford

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WELCOME TO

STAFFORDSHIRE UNIVERSITY Congratulations on your offer to study at Staffordshire University!

At Staffordshire, providing a great International Student Experience comes first in everything we do.

You probably have many questions as moving to a new country and new environment there is a lot to think about.

Every year we welcome students from over 100 countries and we have an established support network for our International students.

In this guide, we provide useful information and links which will hopefully help answer some of your questions and help you to feel more prepared.

We will support, guide and advise you throughout your academic journey right from the time you have accepted your offer until you graduate.

If you still have questions then please do get in touch with us and a member of the International Student Support team will help you.

Being an International student can be a challenging yet a rich experience.

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Why Choose

STAFFORDSHIRE You’ll find Staffordshire University graduates all around the globe, doing all kinds of jobs that keep the worlds of business, science, industry and commerce turning.

Our awards are highly prized, carry considerable weight and are frequently recognised as a passport to exciting careers.

Astrium is the largest satellite manufacturer in Europe At Astrium I work in the mechanisms department, where we design, manufacture and test a wide variety of spacecraft mechanisms, such as the first European lightweight robotic arm which flew on the Beagle 2 Mars Lander mission in 2003. I am currently involved in a number of R&D robotic related projects and often provide technical support for future mission system studies.

Martin Garland BSc(Hons)Technology for Robotics Rover Field Support & Maintenance - Astrium

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HERE ARE A FEW OF OUR MANY EXAMPLES

OF STAFFORDSHIRE UNIVERSITY GRADUATES WHO HAVE GONE ON TO ACHIEVE GREAT THINGS...

Mohd Helmi Abdul Azim Protection Design Engineer Helmi graduated from Staffordshire University in 2006 with BEng Electronic Engineering and immediately began working for AREVA Transmission & Distribution.

Six months later he decided to return to the University to pursue his interest in the field of Electronics and study MSc Electrical Engineering.

In 2008 he was awarded a Postgraduate Diploma with Distinction and also accepted a job with Siemens T&D as Protection Design Engineer.

Pankaj H Gupta Filmmaker Indian-based documentary filmmaker, Pankaj, graduated with a Masters degree in Sustainable Development in 2009, studying at our Faculty of Sciences for three months before completing the remainder of the course by online distance learning. He chose the subject to gain a greater understanding of the complex environmental issues he deals with in his films.

His work has been screened widely. His last film won a prestigious Golden Deer award.

Saim Memon PhD Student After graduating with a degree in Electrical Engineering from his university in Pakistan, Saim came to England to study for a postgraduate qualification at Staffordshire University.

In 2010 he was awarded an MSc Mechatronics Engineering, and also earned an Engineering & Physical Sciences Research Council scholarship to study a PhD in Electronic and Electrical Engineering at Loughborough University.

He’s now well on his way to achieving his goal of becoming a researcher and teacher.

Martin Garland - Pictured opposite BSc(Hons) Technology for Robotics Now working for Astrium.

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SUPPORT SERVICES

We have invested over £30 million updating our campus and facilities in Stoke-on-Trent to ensure you have access to cutting-edge technology and industrystandard equipment. We are committed to helping you make the most out of your experience by preparing you for life after university and supporting you throughout your academic career.

Our International Student Support facilities were rated at over 93% satisfaction according to the International Student Barometer 2012, showing that we’re keen to help you achieve the qualifications and skills to make a real impact in your chosen career.

Our safe and friendly campus creates a great environment for you to study, and our central location also makes a great base for you to explore the rest of the UK. Please feel free to contact us if you have any questions about: • pre-arrival information • travelling advice • immigration and visa issues • intercultural mentoring programme life in the UK • supporting your subject study to enable your successful adaptation to British Higher Education

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International Student Support (ISS)

International Student Support (ISS) is part of Staffordshire University’s Student Office and provides a wide range of support for international students, including academic and cultural support as well as specialist immigration advice.

Our International Student Support team will help you prepare to come to the UK, welcome you when you arrive and support you throughout your stay at Staffordshire University. We take pride in providing a service to every International student who come from various backgrounds with a variety of life experiences.

Global Student Peer Mentoring

Peer Mentoring Scheme which is available to confirmed applicants who have paid their tuition fee deposit to the University and is co-ordinated by our fantastic International Student Support Team.

International Student Support has set up a Peer Mentoring Project called Global Student Peer Mentoring to offer support and advice to new students in relation to any aspect of student life. We are doing this to improve the International Student Experience and to make sure students have a smooth transition to Staffordshire University.

We know that starting at University can be a daunting and scary prospect, especially if you are moving away from home to another new country or coping with all the new change that you are experiencing, the culture shock, juggling University with work or family commitments.

Our Global Student Peer Mentors have been there and they understand! The Peer Mentors are a diverse group of current students studying at Staffordshire. Full details in the attached flyer.

Counselling - Student Enabling Centre

We have counsellors based at the Stafford and Stokeon-Trent campuses and you can access them at any point whilst you are a student at the University.

If counselling is not helpful or appropriate, we can also refer you onto other support services, both within and external to the University. The University has close links with GP practices in Stafford and Stoke-on-Trent and also employs Specialist Student Advisors, so you can contact them for support as well if needed.

What is Counselling?

Counselling offers an opportunity to talk with someone in a confidential and supportive setting about anything that is affecting your emotional and psychological wellbeing. It helps to develop your own answers and ways of managing or overcoming your difficulties, enabling you to focus on your studies and enjoy your time here at Staffordshire University.

Careers Centre

The Staffordshire University Careers Centre is a free, impartial, service whose aim is to help its clients to ‘grow a fruitful career!’

Our services are delivered in a welcoming and friendly environment by trained and qualified staff who are committed to delivering a high quality service. You can have mock interviews, CV tips; help in finding a part time job or a graduate job once you have completed your studies.

Unitemps is Staffordshire University’s in-house recruitment consultancy specialising in part- time and temporary work for students and graduates. Unitemps aim is to help you find work both within positions available on the university campus and with local commercial companies.

University Library

Staffordshire University Libraries are managed by Information Services. Our Libraries aren’t just about books - they are a massive resource of information tailored to the needs of our students and staff. Our collection is so much more than books on shelves you have access to a library collection that includes a

wide range of eResources, journals, specialist and rare materials, plus DVDs and CDs. We have Libraries and Service desks on all our sites in Stoke-on-Trent, Stafford and Shrewsbury. All have experienced and friendly staff who can answer your queries and help you to access and use resources effectively. Some libraries are even open 24/7 and we have a 24 hour help line too.

Nursery

If you are a parent and studying, the first years of your child’s life are some of their most important. We understand that deciding how to care for your child during that time is a very big decision to make. At Staffordshire University Nursery we are happy to give you plenty of time to visit and talk to the staff. This will enable you to make an informed decision on what options are available for you and your child.

For example, we have two full day care nurseries registered with OFSTED, one based at Stoke-on-Trent campus and one based at the Stafford campus, a highly qualified team with 11 members having a degree qualification and 3 holding Early Years Professional Status.

Student Guidance

Lots of students need a bit of help on personal and other course-related issues. That’s why we have Faculty Student Guidance Advisors here to talk to. They are based within each Faculty/School. The Faculty Student Guidance Advisors can help you with a wide range of educational issues as well as offering specialist information and support.

Student IT Facilities

The University Libraries PCs have standard essential software, for which we provide full support. This includes Microsoft® Office. There may also be more specialised software for your subject installed on PCs in certain areas, just ask at the help desks for more information.

Within the IT Learning Centres, there are facilities for users with a disability, including height-adjustable desks, large screens and a range of specialised software.

Student Information Centres

You can approach the Information Centres for any query that you may have, for example obtaining a student confirmation letter or your graduation details.

There are two Information Centres; one in the Cadman Building, College Road, Stoke-on-Trent and one in the Beacon Building, Beaconside, Stafford. Our professional, friendly support staff are available to help you with any aspect of your student life. If they don’t have the answer to your query, they will point you in the right direction for help.

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Students’ Union

Staffordshire University Students’ Union is a democratic organisation, working entirely for the benefit of students. As soon as you enrol on your course and pick up your student card you automatically become a member of the Students’ Union. We have staff and volunteers who work entirely under the direction of you, the students, whether it is through your vote in a referenda on submitting policies or by getting yourself elected to a full or part time officer post or committee.

Disability Support

Working with you, we aim to provide you with an individually negotiated support programme that may include: • Guidance and help with applications for Disabled Students’ Allowances • Provision of academic support • Provision of support to help with mobility where that is not the responsibility of your home Social Services Department.

• Provision of specialist support

This list is not exhaustive and we will take full account of all of your support needs when we meet you.

We recognise that sometimes disclosing that you are disabled is difficult. We encourage disclosure because we believe this is the best way to ensure that you get the support to which you are entitled. However, we will always recognise and respect your right to confidentiality.

Cop Shop

Staffordshire University have an arrangement with Staffordshire Police in order that police officers are allocated to the University to target crime affecting the University, Students and Staff.

After years of regulatory experience in town planning and environmental permitting, I decided to enhance my core skills by pursuing the Legal Practice Course at Staffordshire University.

Even before my arrival in the UK, I received timely advice and support from staff, enabling me to make a very smooth transition from the world of work to life on campus as a mature student.

I was impressed by the state-of-the-art facilities, dedicated law library, purpose-built court room and especially the cadre of respected legal minds at the law school committed to excellence and student development.

I have fond memories of the Christmas dinner organised by the ISS for the international students, the great study facilities at the 24/7 Cadman Library as well as the warmth of staff and colleagues who encouraged me to reach my goal.

Candice Ramsaran - Trinidad and Tobago PG DIP LEGAL PRACTICE

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BEFORE YOU

LEAVE HOME...

Preparing for your journey to Staffordshire University: Have a look at this checklist to help you prepare for your journey to the UK. PRE-TRAVEL CHECKLIST • Check your passport – If it is close to expiring you should find out how to renew it or apply for a new passport.

• Check with your relevant government department on taking money out of your country as some countries have certain restrictions.

• Organise your finances – think about how you will pay tuition fees and living expenses including accommodation. You must also remember that you need to pay 50% of your fees on arrival before enrolment.

• Order Sterling Travellers’ Cheques or British Pounds for the first few weeks of your arrival.

• Some nationals require UK Entry clearance or a Visa to enter the UK as a student – check if you need one by visiting the UK Visas & Immigration website www.gov.uk/check-uk-visa and click on the link ‘Do I need a visa?’

• Check how much your luggage weighs and that it does not exceed the maximum limit set by the airline.

• Book flights (after you’ve received your visa if applicable).

• Make sure you buy the necessary clothing and other accessories for the first few days.

Have a set of passport size photographs taken as these are needed for many purposes such as Student ID card, University Registration, etc.

• Check what date you need to be at University for Welcome and Induction – make sure not to arrive too late.

• Buy travel insurance.

• Arrange how you will get to Staffordshire University.

• Make sure you know which campus you will be studying at: Stoke-on-Trent or Stafford • Accommodation - if living on campus, confirm your accommodation and arrival date/time with the accommodation office.

• If you are not living on campus, ensure you have a place to stay when you arrive.

• Let the University know your arrival date/time by emailing iss@staffs.ac.uk

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YOUR FINANCES

HOW MUCH ARE THE FEES I NEED TO PAY? International tuition fees - September 2014

These fees apply to Staffordshire University courses starting in September 2013: Tuition Fees Academic Year 2014/15: Undergraduate (Bachelors) Postgraduate (Masters) Postgraduate (Extended Masters)

£10,000 per academic year £11,500 total fees £12,000 total fees

Exceptions (total fees) include: MBA MBA International (includes overseas residential) MBA Finance LPC MA Economics of Globalisation & European Integration

£12,000 £12,800 £12,000 £ 9,900 £ 7,000

*Includes optional International Residential Module, which requires a supplementary payment.

Staffordshire University tuition fees are set for the duration of the course, so the fees for the first year are the same as for the final year. For information about PhD fees, please contact the relevant faculty directly.

Staffordshire University tuition fees include International Welcome Week activities; a free Bedding Pack if you live in University accommodation (includes a duvet and sheets); and a free email account and unlimited use of the University’s IT and library facilities.

AM I ELIGIBLE FOR A SCHOLARSHIP OR DISCOUNTS?

SCHOLARSHIPS AND DISCOUNTS - SEPTEMBER 2014 £1000

Scholarship*

*Excludes students studying a PhD, the LPC, the IFP, English language courses. This cannot be claimed in conjunction with the International Alumni Discount.

£300

You pay your total annual tuition fees before or at enrolment each year. If you are eligible for this discount, your account will be credited at enrolment.

* Not applicable for tuition fees of or less than £5,500 per year.

15%

You are eligible for this discount if you have graduated from a Staffordshire Undergraduate degree and are going on to a Masters Course or PhD. Your account will be credited at enrolment.

Early Payment Discount*

International Alumni Discount 10

Available to any international student enrolling for the first time on a full Staffordshire University degree course. The scholarship is only available for the first year of study. Your application will automatically be assessed for eligibility when you apply, and you will be notified of success when you receive an unconditional offer letter. The scholarship is deducted from your final fee payment due 28 November 2014. PLease note the University currently offers the £1,000 scholarships to Indian overseas nationals only.

International Pre Arrival Guide 2014

HOW MUCH DEPOSIT DO I HAVE TO PAY

TO GET A PLACE AT STAFFORDSHIRE UNIVERSITY? International Deposit

Staffordshire University requires international applicants to pay a deposit to secure a place on their chosen course. Upon receipt of a deposit, we will issue you with a Confirmation of Acceptance for Studies (CAS) number which you will need to apply for your Visa. Our standard deposit is £3,500. If you apply via one of our recognised agents, they will guide you through this process. If you apply directly to the University, there are a number of ways you can pay (see details under Payment of Tuition Fees).

Note: Students enrolling on the Legal Practice Course (LPC) are only required to pay an initial deposit of £500.

However, the balance of 50% of fees must be paid either at or before enrolment in accordance with the University regulations.

Is the deposit refundable?

The deposit is non-refundable. Once you have paid it, you have made a commitment to study at the University. We will only consider a deposit refund if your visa application has been rejected and you are able to provide satisfactory evidence of rejection from the visa issuing authority.

• The University will not refund your deposit if the reason for refusal is based on one of the following:• Fraudulent documentation, deception or fraudulent activity • Not being a “genuine student” • Insufficient maintenance or evidence of maintenance SHOULD YOU FAIL TO ENROL AT THE UNIVERSITY, OR WITHDRAW FROM YOUR COURSE, WE ARE AT LIBERTY TO REPORT THIS TO THE UK VISAS & IMMIGRATION AUTHORITIES.

How do I pay my tuition fee?

Payment of tuition fees - September 2014 All international students are required to pay at least half of their total annual tuition fee before or at enrolment on-campus (this includes any payments already received i.e. £3,500 deposit). Please be aware that it can take a couple of weeks to open a UK bank account because of extensive security checks (see below), so you must ensure that you have the means to pay half of your total annual tuition fee before or as soon as you arrive, otherwise you will not be able to enrol on your course.

There are three stages to your payment process: • An initial deposit of £3,500 • A further payment to make up half of your annual tuition fees before or at enrolment • One final payment of remaining fees payable by 28th November 2014

• However, if you are applying for the Early Payment Discount, you must pay your total annual tuition fees before or on enrolment.

Note: If you have been awarded a Staffordshire University Scholarship this will be deducted from the final payment due by 28 November 2014. Also please note you will not be extensions to these finance payments as the University Credit Control Policy is strict with regards to fees.

What are the different ways I can pay my fees?

Payment of fees can be made in one of several ways:

By Banker’s Draft payable to Staffordshire University, to be sent to: Financial Services, Staffordshire University, PO Box 361, Stafford ST18 9EF, UK. Ensure your applicant number is included on the banker’s draft, as unidentified payments cannot be credited to your account.

By fund transfer into the University’s Lloyds Bank account from your home bank account: Swift address/BIC code LOYDGB21221 IBAN code GB83 LOYD 3098 0000 8583 83 Pay online via our website: Secure website at: www.staffs.ac.uk/payhere If you pay online you will be required to use your Application Number to verify your identity.

After enrolment, when you are paying the balance of your fees, you can also use your Student Number or an Invoice Number to prove your identity.

If you have applied via an agent, you can pay your deposit via them by banker’s demand draft. The agent will transfer this to Staffordshire University, and you will be provided with a payment receipt and a Confirmation of Acceptance for Studies (CAS) or a Student Visitor Visa Letter.

Please do not make payments by cash. It is unsafe for you to carry large amounts of cash into the UK. We strongly recommend you to use one of the above mentioned ways.

IMPORTANT: If you send any payment directly to the

University, please include your full name and application reference number with the payment. Unidentified payments cannot be credited to your account. Please note that it takes approximately three days to process your payment once received by the Finance Department.

Your CAS will not be issued until your initial deposit of £3,500 has been processed (unless you are a JPA sponsored student or are applying from a Staffordshire University partner). For more information on Finance matters, visit www.staffs.ac.uk/internationalfees

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FINANCES

MONEY MATTERS You will need access to money when you arrive in the UK mainly for your daily expenses, food, travel and accommodation expenses.

Make sure you have enough money to support yourself as opening a UK bank account may take anything from a few days up to 3 weeks after your arrival to arrange.

CASH How much cash shall I carry?

Do I need to declare money I carry into the UK?

Please do not carry large sums of money to the UK. There is a risk of it being stolen or misplaced while travelling. Bring no more than £500 -£700 in cash. Bring smaller denominations like £10 or £20 notes as it is useful.

If you are arriving from outside the EU (European Union) and are carrying more than £8,000 (10,000 Euros) you must declare this money with the Customs at your port of Entry (e.g. airport). If you are carrying money in another currency such as your local currency, make sure to do the necessary conversion to see if it is more than 10,000 Euros.

If you are in private accommodation please make sure you have enough money to cover you for your deposit and first month’s rent.

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We strongly advise you to not carry large sums of money.

Can I open a UK bank account when I arrive

Personal Cheque

Yes, you can open a UK bank account once you have enrolled with the University. We will give you a supporting letter to open a bank account.

You can also bring a personal cheque from your home bank and clear it in the UK. Please note this may again take up to 4 - 6 weeks before the money can be cleared for you to withdraw.

Each bank in the UK has its own requirements and offers varied services to customers. Check the essential document section to see what kind of documents are accepted.

We do not recommend this option as you may need cash to pay your tuition fee on arrival and also for your day to day expenses.

What are the different money transfer methods?

How much tuition fee do I have to pay when I arrive in the UK?

Debit /Credit card from your home country If you hold a debit/credit card from your home country with logos such as Visa, Visa Electron, Plus, Maestro, Master Card you may be able to use that card to withdraw cash at an ATM/ Cashpoint in the UK. This method can be very expensive. Check with your local bank for details of any charges which may apply.

You will need to pay 50% of your tuition fee in order for you to enrol. Before you can open a Bank account, you will need to enrol, so please make sure you have sufficient funds to pay your tuition fee when you arrive.

Western Union This is one of the latest methods to transfer money.

The money usually transfers within minutes. You will find Western Union outlets in most places including airports.

Travellers Cheques This is a safe and convenient method of transferring money as it can be replaced if lost/stolen unlike cash.

You can exchange these cheques in any bank/post office/ bureau de change for a small fee. It is more convenient if your travellers cheque is in British Pounds.

Banker’s draft / Cashier’s Cheque You can buy one of these from your local bank.

Make sure it is in British Pounds for convenience as it clears quickly and will be paid into your bank account directly once you have opened a UK bank account.

If you buy in another currency...

Please make a note that it may take up to 4 weeks for the funds to clear and may incur a charge.

We suggest a banker’s draft made payable to ‘Staffordshire University’ as a good way of paying your tuition fees.

PLEASE MAKE SURE YOU HAVE SUFFICIENT FUNDS TO PAY UP TO 50% OF YOUR TOTAL FEES. THE UNIVERSITY SYSTEMS WILL NOT LET YOU ENROL ON TO YOUR COURSE IF YOU HAVE NOT PAID THE 50% OF YOUR FEES.

Can I pay my entire tuition fee at once?

Yes, in fact you should consider paying your entire tuition fee at once when you arrive as it is easy, convenient, saves you from worrying about paying it later and you will also receive an early payment discount!

International Student Calculator UNIAID and UKCISA have developed an online calculator to help you plan and manage your money whilst you are in the UK. Build your own budget by visiting: www.studentcalculator.org.uk/international

Telegraphic Bank or Bank Transfer This is one of the safest modes of cash transfers but takes up to 3-5 working days for it to reach your account.

You need a UK bank account to use this method.

You will have to communicate with your local bank to make the necessary transfer. You need an IBAN and BIC number which your UK bank will provide you with. For more information you can talk to your local bank branch.

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HEALTH CARE Planning your trip to the UK - Health Before you can travel to the UK, you may be asked for health certificates detailing your vaccinations. If you are coming from a tuberculosis (TB) high-risk area, a chest x-ray report may also be required.

Ask the British Embassy or High Commission in your country what inoculations you need. To find your nearest office visit the FCO (Foreign and Commonwealth Office) website. Don’t forget to bring copies of these certificates with you when you travel to the UK – you may need to show them when you pass through immigration control.

If you are undergoing medical treatment, have preexisting serious health issues, or if you are registered

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as disabled, we recommend that you talk to the university before you enrol to find out what support they offer.

You may also need to bring your prescriptions and a doctor’s report (translated into English) with you.

This is to ensure you get the help you need in the UK. Your documents should give details of your condition, all treatment and medication you require, plus any assistance you will need while you study in the UK. When you are travelling to the UK, check with your airline or transport provider what medications you are allowed to take on board with you and what you can bring through customs.

Do I have to pay to access medical care in the UK?

Do I need to get any vaccinations before I arrive in the UK?

All students on a Student Visa, studying on a course lasting at least six months or more are eligible for free medical treatment from the UK National Health Service (NHS). However, you may have to occasionally pay for prescribed medicines.

Yes. Please check with your local hospital for your vaccinations. If you have not had vaccinations for Meningitis, Measles, Rubella or Mumps, look to arrange these before you leave your home country. If it is not possible for you to get these before you arrive in the UK, you may have to get them once you have registered with the Health Service.

Immigration health charge Immigration Act 2014 - what is in force?

The Immigration Bill was given Royal Assent on 14 May 2014. This means that it became law, and an Act, on that date. However, most provisions did not come into force on that date.

These provisions are not relevant to eligibility for free National Health Service (NHS) primary care by a general practitioner (GP). They are, however, relevant to eligibility for NHS treatment in hospitals. During the course of debates on the Bill, it was suggested that the level of fee for students and their dependants should be £150 per year of stay, compared with £200 a year for other applicants. It is likely that the charge (and therefore eligibility for NHS treatment) will apply only to those who make an immigration application to come to or stay in the UK for more than six months, so those who apply for a shorter period of leave will need to have private health care cover. It is likely that this provision will come into force in 2015 but we do not yet have details.

As of now you will still be eligible for FREE NHS treatment.

Do I need health insurance whilst in the UK? There may be a waiting list for specialist consultations and for non emergency hospital treatments and dentists. You may want to consider getting health insurance mainly for dentist as it is expensive in the UK.

Do I have to register with a General Practitioner(GP)/Doctor/Hospital?

Yes, you do need to register with the General Practitioner (GP) once you have enrolled. Once you’ve registered you will be able to access medical treatment whilst you’re here in the UK. You can register with our on campus GP services. You will need your passport (if EU/EEA/Swiss national) and both your passport and Entry Clearance to the UK (If Non-EU National).

It is very important you register with your GP during the first 2 weeks of you arriving in the UK.

Dependent children under the age of 16 must have full vaccination history including dates and years for them to be able to register with a Doctor.

Can I receive medical care whilst on campus?

Yes, you can receive emergency medical care by visiting the Student Health Service located on the campus.

Surgeries are held each weekday during term-time both in our Stoke-on-Trent and Stafford campus.

You will have to register with the Student Health Services first when you arrive here.

In case of any other emergency, ring 999 or go to the nearest Accident & Emergency (A&E) Department of the nearest hospital.

How much do I have to pay for medication?

Sometimes, you may have to buy prescribed medicines; there is a standard charge of £8.05 for each item of medication.

Does using a dentist or optician cost me money?

Visiting a dentist and opticians in the UK can be expensive and may require you to pay up front before you have an appointment with the dentist or optician.

Please make sure to visit a dentist and an optician before you travel to the UK.

What if I’m on a course that is less than 6 months, can I still access free medical treatment from the National Health Service?

Yes, under certain conditions.You may be able to access medical treatment if your country has an agreement with the UK, check your home country Health Ministry.

If you are a national from the EEA (European Economic Area) or EU (European Union) you may want to obtain a European Health Insurance Card.

For more information on health care for International Student outside the EU, please visit this website www.ukcisa.org.uk/International-Students/Studywork-more/Health-and-healthcare

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Immigration Please note that the immigration rules are subject to change, please visit the UK Visas & Immigration (UKVI) website for up to date information. www.gov.uk/tier-4-general-visa/apply

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IMMIGRATION Do I need a visa to come to the UK to study?

EEA Nationals If you are a national of the EU/ EEA, you do not require a visa or Entry Clearance to come to the UK to study.

EU nationals have the right to come to the UK to live, study, work or engage in business with no restrictions.

For more information, please visit www.ukcisa.org.uk/International-Students/ Preparing--planning/EEA-and-Swiss-students or www.gov.uk/browse/visas-immigration/ eu-eea-commonwealth

Non-EU Nationals If you are coming to the UK to study as a Student you will first need to obtain a visa from the UKVI. This is either a Tier 4 General Student visa (for courses longer than 6 months and pre-sessional intensive courses) or a Student Visitor Visa (for students on Blended Learning or courses shorter than 6 months).

Applying for a student visa can be a lengthy process and it may take several weeks before you receive your visa. It is essential you plan this well in advance to avoid delays in processing times. We advise you to apply for your visa as early as possible as during peak visa application periods the processing times will be longer.

Entry Clearance to the UK is subject to strict adherence to rules and regulations, it is advised you take great care while you apply for your visa by making sure you are up to date with the rules and regulations of the UKVI. You also need to make sure you have correct documents translated to English, (translated as per UKVI requirements) if applicable and you must demonstrate that you have the required level of funds to support your education in the UK.

Where can I find the application forms and other information to apply for my visa?

You will find comprehensive information on how to apply, the Tier 4 policy guidance, application forms and other useful information on the UKVI website: www.gov.uk/tier-4-general-visa

I have received my Confirmation of Acceptance for Studies (CAS) What is it?

A CAS is an electronic reference number which is issued to you by Staffordshire University. The CAS number is required to make your Tier 4 (General) Student Visa application. The CAS document also informs you of your start and end date, how much your fees are and how much you have paid, whether or not you need an ATAS certificate and the qualifications you need to submit with your application.

You need to read this carefully and if you think that there are any mistakes then you need to contact our International Office. Please email isa@staffs.ac.uk if you notice any errors. Adns Office as a matter of urgency, so that this can be checked and if

I would like to come to the UK as a Student Visitor instead of a Tier 4 Visa, is it possible?

If you are coming to the UK to study with us for one semester (less than 6 months) or you are a Blended Learning student then you can apply for a Student Visitor Visa. It is possibly for some students who are studying an English course longer than 6 months to apply for a Student Visitor Visa which can be valid for 11 months. (However if you are on a pre-sessional English Language course then applying for a Tier 4 visa is your best option, as this can be extended in the UK. This can not be done with a student visitor visa.)

If you want to study a course that is longer than 6 months, or you want to work (including on a work placement) alongside your studies, you should apply under Tier 4 (General) of the points-based system.

More information on this type of Visa can be found at: www.gov.uk/study-visit-visa

Can I extend my stay in the UK if I’m on a Student Visitor Visa?

No. The Student Visitor Visa conditions cannot be extended beyond six months. Therefore, a Student Visitor Visa will not be suitable if you are studying full time at Staffordshire University and you want permission to work during your studies. (You are not allowed to work on a Student Visitor Visa).

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Can I obtain a Student Visitor Visa on my arrival in a UK airport?

This depends on your nationality. Permission to enter the UK as a Student Visitor is different for visa nationals and non-visa nationals. Visa nationals are those who need prior permission to enter the UK and non-visa nationals are those who do not require a visa prior to their travel to the UK. A list of visa national countries can be found at: www.gov.uk/study-visit-visa Note: Non-visa nationals: entering as a student visitor.

Although it is not essential for you to obtain permission to obtain a visa before you travel, it is better to get one because if you fail to satisfy the Immigration Officer on arrival that you meet all the requirements to enter the UK as a Student Visitor, you will be refused entry into the UK. Also please make sure you do not enter the UK as a General Visitor as this may prevent you from studying, ensure to obtain the Student Visitor Visa which will allow you to study in the UK. You need to tell the Immigration Officer that you are coming to study and show them your student visitor visa letter.

If you are a non-visa national and choose to come to the UK as a Student Visitor without obtaining permission to enter the UK, make sure you fly direct to the UK and not via the Republic of Ireland as you will not pass through the UK Border Control. This means you will not have the correct endorsement on your passport to study in the UK as a Student Visitor and may have to leave the UK and re-enter again.

Can I bring my family with me?

Yes, it may be possible to bring your family members who are your dependant with you but you have to meet certain conditions. Not all students can bring their family, for example if your course is less than 12 months long or below Masters level, you cannot bring your family to the UK as your dependants.

Please visit the site below which provides a tool that will help you decide whether you can bring your family with you to the UK: www.ukcisa.org.uk/InternationalStudents/Preparing-planning/Visas-and-immigration/ Bringing-your-family Alternatively visit: www.gov.uk/tier-4-general-visa/family-members

Can a relative or friend financially sponsor me for my studies in the UK? For your Tier 4 immigration application, you will need to show that you have enough money to pay for your course fees and for your maintenance costs

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(accommodation and other living expenses) while you are in the UK. You must prove you have this money by showing evidence of it in one, or more, of the following ways: • • • •

funds held in your own name; funds held in a parent or legal guardian’s name; funds provided as a loan from a financial institution; funds provided by an ‘official financial sponsor’

For more information on the above evidences mentioned, we strongly advise you read the guidance and appendix for the full list of documents and how much money you’ll need according to your situation visit: www.gov.uk/government/publications/guidance-onapplication-for-uk-visa-as-tier-4-student Alternatively you can visit: www.ukcisa.org.uk/International-Students/ Preparing--planning/Visas-and-immigration/ Applying-for-a-Tier-4-General-visa/ Requirements-and-evidence/Your-finances You are not allowed to use money held in any other person’s name, even if you have their permission to do so. If someone who is not your parent or guardian is financially sponsoring you, they will need to transfer the funds to your account (or to your parent or legal guardian’s account), allowing time for you (or your parent or legal guardian) to hold the funds for at least 28 days.

Will I be able to extend my stay in the UK? If you enter the UK with a Tier 4 Visa and you need additional time to start a new course or to complete your studies, you may be able to extend your visa provided you meet all the Tier 4 Immigration conditions and apply before your current visa expires.

The immigration rules are subject to change, our International Student Advisors will help you with your visa extensions once you are in the UK.

I have heard about a scheme called ATAS, what is it and do I need to apply for one?

Academic Technology Approval Scheme (ATAS) applies to all students who are on a particular course and is from outside the European Economic Area (EEA) and who plans to undertake postgraduate study in a certain subject area.

Some undergraduate courses that are an integrated Masters programme may need ATAS, please check on the website as well.

To find out whether your subject area needs ATAS go to: www.gov.uk/academic-technology-approval-scheme

If my subject area needs ATAS and I’m unable to obtain it, will I still be able to study in the UK?

How long will an ATAS certificate take to process?

No, without an ATAS certificate, we will not issue you with a Confirmation of Acceptance for Studies (CAS) which is essential to apply for your visa. Your visa will be refused if your subject areas need an ATAS certificate and you haven’t obtained one.

This usually takes about 4 weeks and can be applied for online. During busy periods it may take more than 4 weeks. There is no charge for the ATAS certificate.

To apply for one, please visit: www.gov.uk/academic-technology-approval-scheme

USEFUL TIPS: If you have any immigration related questions or queries once you arrive in the UK, please contact a member of staff at the International Student Support who are the only staff in the University allowed, by law, to give immigration advice to students isa@staffs.ac.uk Never rely on immigration advice from someone who is not authorised/qualified to give immigration advice.

Never attempt to breach the conditions of your visa or let your visa expire whilst you are still studying in the UK. This can result in you being detained and removed from the UK and even a possible ban from entering the UK for 10 years.

If you are in the UK on a Tier 4 Student Visa, you should be registered as a full time student. You should not take a break from your studies or work full-time (except during University vacation periods) or switch to part time study without getting immigration advice from the International Student Support Office.

I’m a PhD student at Staffordshire University’s Stafford campus. My visa and residency to stay at the United Kingdom was due to expire, which led me to renew mine and my family’s visa at the start of 2013.

At the beginning, I was a bit nervous about applying and having to manage all the paper work for me and my family of five. However, after seeking help from the International Student Support Office at Staffordshire University the whole process became much easier and less complex.

The International Student Support Office arranged 3 weekly meetings. Our weekly meetings were a great help, as they have introduced me to the UK Border Agency website and helped me access the online version of the application and also advised me throughout the process of filling the online application.After that everything came with ease as I applied for a visa and they were approved. The visas arrived at my home within 5 working days.

I would like to thank the International Student Support Office at Staffordshire University for their great help and advice and mainly for introducing me to an easier and less complex way of renewing my visa.

Zakea Idris ali Al-agure, India MPhil/PhD COMPUTING SCIENCE

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WORKING

IN THE UK Can I gain work experience in the UK? Many students do find part time or voluntary work during their studies as this is an excellent way to meet people from different walks of life, practice English and even gain valuable skills that can be used in later employment.

EEA/EU Nationals

If you are from one of the countries in the EEA/EU, you are allowed to work during your studies in the UK without any restrictions on the number of hours or the type of work you do. You do not need to obtain permission to work from us or the UK Visas & Immigration (UKVI).

Non EEA/EU Nationals

According to the Immigration rules, you should have access to sufficient funds to pay for your accommodation and living expenses and your tuition fee without having to do paid work. If you are on a Tier 4 (General) Student Visa you can work up to 20 hours per week (in some cases, 10 hours per week) during term time. During University vacation periods, you may choose to work full time.

It is a serious offence to work more hours than you are permitted to work under the immigration rules. (Your visa will state the numbers of hours you are allowed to work per week whilst in the UK).

Where will I find how many hours I’m allowed to work in the UK if I’m not from the EEA/EU? The UK Entry clearance stamp on your passport will have your permission to work in the UK conditions; it can usually be found at the bottom of the Entry clearance. This is your proof to work in the UK. Examples ‘Work 20 hrs max in term time’ or ‘Able to work as Authorised by the Secretary of State’ or “Work (and any changes) must be authorised’.

What work opportunities are available for students?

In the current economic climate, it can be difficult to find work. Therefore, please don’t rely on finding a job to form a substantial part of your income. Typical student jobs are working in cafes/bars, pubs, clerical work, customer service assistants in supermarkets or waiting in restaurants. Paying £6.08/hour for workers aged 21 or over and £4.98 per hour for 18-20 year olds.

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Will I get support to find a job whilst I’m at Staffordshire University?

Yes, here at Staffordshire, we make sure our students get plenty of support whilst you are a student.

The University has a dedicated team in the Careers Office who will help you with your employability skills such as your CV, job application forms and mock interviews and also will help you to find part-time employment.

More information can be found at: www.staffs.ac.uk/careers USEFUL INFORMATION: You need work confirmation letters from Information Center when applying for part time jobs in the UK. International Students holding Tier 4 visa can only obtain part time work letters on or after 6th October 2014.

This is to ensure you pay complete attention to the first 3 weeks of your course and understand how the University works as your main intention to be in the UK is to study.

ACCOMMODATION The University accommodation team is committed to helping International Students find secure accommodation.

IT IS VERY IMPORTANT THAT YOU ARRANGE YOUR UK ACCOMMODATION BEFORE YOU TRAVEL Most International Students will stay in Staffordshire University Halls of Residence for their accommodation.

However, some International students may prefer private accommodation in the local area and we are happy to assist you with finding this.

When can I apply for accommodation?

As soon as you have accepted an offer of a place on a course here at Staffordshire. It is very important that you apply as soon as you have accepted your offer as rooms are allocated in date order of receipt of application. Please make sure that you submit your online application when completed as the date you submit is the date of receipt of application.

What happens if I want to reject an offer of accommodation after I have signed the license agreement?

When you are made your accommodation offer, you will need to read and accept the Accommodation License Agreement. It is very important that you read and understand this document as it is a legal document and it will be very hard to change your mind afterwards.

When do I pay my accommodation fees?

A limited amount of single sex accommodation is available. You will need to state your requirements on your accommodation application form.

The pre-payment of £250 is required on acceptance of your accommodation offer. You may also choose to pay the balance on acceptance. This will entitle you to a 5% discount. You may opt to pay the balance by termly installments via recurring card payment using a credit or debit card. Payment dates are October, January and April (less £250 pre-payment which will be apportioned equally and deducted accordingly from each installment).

I have a medical condition which will affect my accommodation needs. What should I do?

Is the pre-payment refundable if I decide not to come to University?

Is single sex accommodation available?

Please tell us about this condition on your accommodation application. We may ask you to provide medical evidence to support your application.

What happens if I want to reject an offer of accommodation which has been made to me?

If you have not previously accepted an offer, then nothing will happen. You are entitled to reject any offer there is no financial penalty. If you subsequently change your mind and decide you would like University accommodation you should contact the Accommodation Office.

Is the length of the Accommodation License Agreement long enough for my course?

Yes, the vast majority of undergraduate students will have completed their first year by the end of the agreement. Postgraduate students are offered longer agreements to meet their programmes of study.

Do I have to pay to secure my accommodation?

Yes. You will have to make a £250 pre-payment to secure your accommodation and this will be deducted from your first accommodation fee invoice.

If you have accepted an offer of accommodation and then changed your mind the accommodation prepayment is not refundable.

What documentation will I need to collect my keys?

You simply need to bring a copy of your accommodation booking confirmation. This is available once you have completed the online Check-In and Induction.

Where do I get insurance for the belongings in my room?

You have basic contents insurance included in your rent. You can purchase additional cover if needed.

Do you supply bedding?

International students are provided with a bedding pack on their arrival at the University. The bedding pack consists of single duvet, duvet cover, pillow, pillow case, sheet, hand towel and toilet roll. Please be aware that you will need to provide your own pots, pans, crockery and cutlery. You can buy these items in the UK; please do not carry these items with you while you travel.

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Can I arrive early?

We are generally unable to provide accommodation for early arrivals. You will need to contact us and this will be assessed on an individual basis. International and EU students will be invited to arrive for International Welcome. Any additional days outside of your accommodation license will be charged on a nightly basis.

Can you reserve a room for me and I will make the pre-payment when I arrive?

This is not possible. You will need to follow the set procedure for applying for and accepting an offer of accommodation. Therefore, you need to plan your stay in the UK carefully.

For more information please visit the following link: www.staffs.ac.uk/accommodation

Private Accommodation Some International Students may prefer to stay in private accommodation in the area. If you prefer this, our accommodation office will help you find safe, secure accommodation. We would advise you to arrive a few days earlier to give yourself enough time to view a number of properties before you decide to choose an accommodation of your choice.

Please note, you may only enter the UK on the date your Entry Clearance stamps says you can. So choosing a private accommodation can be a challenge especially if your Entry clearance does not give enough time between your arrival in the UK and start of your course.

For example: Your course starts 18th September 2013 and your Entry clearance says you can only enter the UK on the 16th September 2013, this means you are left with only 2 days to sort your accommodation out before your academic classes begin. So please plan carefully for your accommodation in the UK before you travel.

What is the average cost to rent a property in Staffordshire?

Average costs for 2012/13 are between £50 and £70 per week. This may or may not include your utility bills such as gas, electricity and water rates. Most rent does not include these bills. So you will need to budget for these on top of the rent.

Do I have to pay a deposit to rent a property?

Yes, most landlords and real estate companies do request for a deposit which is normally a month’s rent. This will be returned to you at the end of your stay provided you have not damaged the property and do not owe any rent or bills at the end of your stay.

Where can I find information to find private accommodation?

Friends or existing International students are a great source of information to find private accommodation in the UK. Alternatively, to view vacancies in the private sector please go to: www.staffordshirestudentpad.co.uk This site gives you lots of useful information on house hunting, deposits and what to look out for when looking to rent a property. All properties on this site are registered with the University and have been registered with the North Staffordshire Accreditation Scheme. We strongly recommend our international students to take properties that are registered with us.

Does my rent include insurance?

No, in private accommodation the rent you pay does not cover insurance. You will need to take out your own personal insurance cover. Three insurance companies who insure students’ possessions are: www.cover4students.com www.saxoinsurance.com www.endsleigh.co.uk/pages/student-insurance.aspx

I have heard of something called ‘Council Tax’, what is this and do I have to pay this tax?

Most properties in England are liable to council tax. This is an annual fee to pay for services such as rubbish collection, Police and Emergency Services and maintaining city cleanliness. As a Student you are exempt from paying council tax. This means you do not have to pay this tax if you are a full time student and if everybody else who rents with you is a full time student or your family members on a dependent visa. You can receive a letter from the Information Centre when you enrol and submit it to your landlord or the local council.

More information can be found at: www.ukcisa.org.uk/International-Students/Fees-finance/Council-Tax We strongly encourage you to visit our Student Union page on accommodation as they are experts when it comes to accommodation contracts and other related aspect of it. www.staffsunion.com/advice/help/housing USEFUL INFORMATION: The Immigration Act 2014 introduced a requirement for landlords of private rental accommodation to conduct checks to establish that new tenants have the right to rent in the UK. Landlords who rent to illegal migrants without conducting these checks will be liable for a civil penalty.

The checks may become mandatory for all UK landlords next year (2015).

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What do I need to know about private-sector housing contracts?

It is essential to get a contract for a private-sector house checked by the Accommodation Office/ International Student Support Office before you sign it to avoid future problems and make sure you know exactly what you are agreeing to and signing for.

A housing contract/agreement is a legally binding document, so when you sign it you agree to pay rent until the end of the contract even if you have decided to leave early.

If you rent a property with other students /friends, and sign only ONE single contract then you could be legally responsible for paying your and everyone else’s rent

if they do not pay it. This is often referred to as “Joint Liability”. Please check before you sign anything. If in doubt, always seek help.

Do not move into a property without inspecting the property carefully to make sure it is safe and in a livable condition.

What will I pay in private housing?

Rent payable every month or every 3 months (plus a deposit initially when you move in) plus Electricity, Gas, Water and Internet connection You will also need to buy essentials items such as pots, crockery, cutlery, cooking pans, dishes, mugs, glasses when you first move in to the house.

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LUGGAGE

AND PACKING How much luggage can I bring?

This depends on the airline you choose to fly with.

Check the airline ‘Size & Weight’ restrictions for each flight you are travelling on. You will need to be able to lift your luggage onto road/rail transport and upstairs.

Remember when you are packing that by the time you arrive in Staffordshire you will have carried your luggage a long way. What seems light at home, will probably feel very heavy by the time you arrive.

What should I pack in my hand luggage?

If you need to bring more luggage to the UK, consider arranging to send your remaining possessions to the UK once you have moved into your permanent accommodation.

• • • •

Are there things which I cannot bring in my luggage?

•

There are goods which are restricted or prohibited from the UK. Please visit www.hmrc.gov.uk or www.direct.gov.uk/foodimports and type ‘banned or restricted goods’ in the search box.

• •

For information on goods that are prohibited or restricted on planes, please visit: www.caa.co.uk/docs/3/PAS_PaxDangerousGoods.pdf www.caa.co.uk/docs/3/PAS_travelsafety.pdf Do not pack any sharp objects or liquids above certain limits in your hand luggage (e.g. scissors, pocket knives, screw drivers, metal nail files etc) and remember to check the safety rules and regulations of the airline or airport you are travelling with.

Please make sure you pack your own luggage as then you will know what you are carrying with you in case, you are asked or are inspected by Customs Officers at the arrival airport.

Will I need to pay tax on personal goods I bring into the UK? You can find this information on the following website and typing ‘Travel into the UK’ into the search box. www.hmrc.gov.uk

• • •

• • • • •

• • • •

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Photos of Family and Friends List of key arrival contacts ( see page 41) Checklist of what do after arrival ( see page 40) Our name, address and contact details (See page 42) Money in pounds (some pound coins as well, might come in handy at the airport especially to use a trolley you need to insert a £1 into the trolley) Multiple passport size photographs Your passport (including all previous passports if available) Your academic offer letter and acceptance (including your ATAS certificate if applicable) Original Academic transcripts/certificates listed on your Confirmation of Acceptance for Studies Proof that you will have enough money to support yourself and pay your fees (such as bank passbook, bank statements, letter from bank/financial institution) – please note this is only for Non-EU nationals.

University accommodation contract (if you have accepted this and paid your deposit) Travel insurance documents Record of travellers’ cheques and bank transfers and any documents related to this.

A change of clothes and essential medication (in case your main baggage is delayed) Mobile phone (if you have one and make sure it is compatible to use in the UK as some mobiles are locked to use in that particular country only e.g. contract phones) Proof of receipts/purchase for valuable items that you are carrying with you.

Toiletries for your first few days List of contents of your main luggage in case you need to make an insurance claim.

Copies of your passport, visa and all other important documents such as academic transcripts, certificates.

Basic safety and Security whilst travelling It is important that you take special care of your passport and other documents and never leave them unattended.

If you notice you are missing your passport and other documents, you need to make the airport security aware of it immediately.

• Keep the copies of your passport and documents separate from the originals, in the unlikely event of you losing the originals, the copies will be of great help.

• •

•

•

•

Do not carry large amount of cash on you Do not accept parcels/cash from strangers to bring into the UK. Do not look after a stranger’s luggage at the airport even if they request you to do so (For example, some may say, “could you look after this while I go to the toilet quickly” - refuse politely.

Clearly label your luggage so that in the unlikely event your luggage is lost/delayed, you can always track it easily.

Do not leave any of your belongings unattended, British airports have very strict security and any unattended luggage will taken away for inspection and you may also be interrogated.

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HERE IS A STEP BY STEP GUIDE TO HELP YOU THROUGH IMMIGRATION When you enter the terminal building, follow the signs for ARRIVALS. These signs will lead you to the UKVI Immigration control/Passport Control Area Note: If you are transferring to another flight at the same airport, follow the signs for ‘Flight connections/transit’ instead.

At your FINAL airport in the UK, follow the signs for arrivals.

As you approach the UKVI Immigration control/Passport control, you will see screens and signs for two types of queue: 1. British or EEA (European Economic Area) citizens 2. All Other Nationals Make sure you join the right queue to avoid wasting time.

At some major airports, arriving passengers are also sorted by flight number as they enter the UKVI Immigration control, so you should have this number with you. You can find the flight number on your boarding pass. Keep your boarding pass with you at all times as you may need the flight number to collect your luggage.

When you reach the front of the queue (for Non-EEA nationals only), the Immigration Officer at the desk will want to see your documents. Such as Passport, Boarding pass, University offer letter, evidence of available funds such as bank statements/bank passbook or sponsor letter and any other documents that will allow the Immigration Officer to stamp your Entry Clearance to allow you into the UK. UK Landing Card You have to fill in the UK Landing card if you are a Non EEA National. These cards are usually given on board the plane and also you will find them at the Immigration control. Please make sure you fill the landing card with appropriate details before you present yourself to the Immigration Officer.

You should be prepared to give your finger prints if the Immigration Officer requests it (you should have given your finger prints to obtain your Entry clearance in your home country).

You should also be prepared to answer some questions about yourself, including: Which course you are enrolled on, the duration of the course, evidence used to obtain your offer at Staffordshire University, where will you be staying, how will you support yourself and what you intend to do whilst you are in the UK. It is important you answer these/any questions clearly and correctly. If you answer any questions vaguely or you are not able to give correct answers the Immigration Officer has the right to detain you and do further investigations until they are satisfied that you are in the UK for the right reasons your visa was granted.

You may be asked to undergo a brief, routine health check by the airport Doctor, which might include an X-ray. The health check will be done in a separate room. This is a routine procedure, so don’t panic if you are asked to do this. Afterwards, you will be escorted back to the Immigration control queue.

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ARRIVING

IN THE UK Immigration Control Whether you arrive by air or by sea, when you get to the UK border, your first step is to pass through Immigration control. The UK Immigration at the airports is very used to having large numbers of International students arrive in the UK and offers a warm welcome to them. But just like in any other country, the immigration officials have to ensure that everyone who enters the UK has a legitimate reason to be here and that no immigration laws are broken.

The following advice explains some things you can do to help you at immigration control: • Make a note of a suitable UK contact including full name, address and a phone number which will be required when you complete your landing card.

• Ensure you complete your landing card before you meet the Border Force officer in the UK. • If you carry your passport in a protective wallet, please take it out before you present it to a Border Force officer.

• Never give false or misleading information (including forged or counterfeit documents) to a Border Force officer.

• Have your university Confirmation of Acceptance for Studies (CAS) letter (and offer letter) and medical card (if you have one) in your hand luggage that you carry with you on to the aircraft. If you don’t have a CAS letter, please bring thorough details of your course of study.

• There are restrictions on food products that you can bring to the UK from outside the European Union, even for personal use. Restrictions apply to products made from meat, dairy, fish, eggs and honey, as well as some fruit, vegetables and plants (e.g. bulbs, seeds, cut flowers and tree bark).

• There are also restrictions on the amount of goods such as tobacco, alcohol and gifts you can bring in the UK. If you exceed your allowances all of your goods can be taken away from you.

• Never bring in counterfeit goods, illegal drugs, firearms (including realistic imitations), offensive weapons (including knives) or indecent or obscene material.

• Make sure you are familiar with the conditions of your visa including the number of hours you are allowed to work.

• You must declare any sums of cash of £10,000 or more (or the equivalent in another currency) if you are travelling from a country outside the European Union.

What should I do if the Immigration Officer refuses me entry into the UK at the airport?

As long as your documents are in order, you should pass through immigration smoothly. But if you find, you need help for any reason, you should ask the Immigration Control Officer if you may telephone the International Student Support at Staffordshire University on 01782 294711 or 01782 294539.

If an International Student Advisor / Staff are not available, call the Immigration Advisory Service (IAS) for free advice on telephone number 0207 967 1200 (day time Monday to Friday). If it is night time, leave a message on their emergency answer service by telephoning 0207 967 1299.

The Immigration Advisory Service is a registered charity that can assist you with your appeal.

For more information visit: www.iasuk.org Once you arrive at the University, you can then contact the International Student Advisor for any additional support you need with your immigration case.

For students staying at the Stoke-on-Trent campus: Residences Office – Stoke-on-Trent Staffordshire University Leek Road Stoke-on-Trent ST4 2YJ +44 (0)1782 294223 For students staying at the Stafford campus: Residences Office – Stafford Staffordshire University Stafford Court Beaconside Stafford ST18 0AB +44 (0)1785 353592 Make sure you get a reference number and a telephone number to call for updates on the whereabouts of your luggage. Proceed to the University and inform the accommodation staff that your luggage has not arrived and to deliver it your room when it arrives. If you are staying in private accommodation then you need to give the address where you will be staying. If after two days you have still not received your luggage, come to the International Student Support Office, where we will help you to track your luggage.

When should I arrive in the UK? Check your offer letter to see when your course will start, alternatively contact International Admissions/ International Student Support if you are in any doubt. Arrival date for most courses will be the 10th September 2014, arriving on this day will mean you are able to take part in the International Welcome Week activities.

Check when your accommodation is available to you.

Contact accommodation office or if you are staying off campus, your private accommodation provider to see when you can get the keys and move in. If you decide to arrive earlier before your accommodation is ready, please make alternative arrangements for your short stay (such as hotels, Bed & Breakfast, hostels or friend’s or relative’s place).

What If my luggage is delayed?

DON’T PANIC! Go to the Help Desk or luggage enquiries desk and tell the official that your luggage has not arrived. You will need to give them an address for your luggage to be delivered to. You may also have to fill in some paper work they give you.

If you are staying in the University accommodation, you should ask for the luggage to be delivered to the relevant campus, the addresses are:

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MAKING YOUR

TRAVEL ARRANGEMENTS The closest airports to Staffordshire University are Manchester and Birmingham – both have good rail and coach links to Stoke-on-Trent and Stafford.

We recommend you to use this option as this is the quickest way to get to the University.

The University operates a Meet & Greet service from both Stoke-on-Trent Railway station and Stafford Railway station. For more details go to www.staffs.ac.uk/meetandgreet You may choose to arrive at London Heathrow, Gatwick or Stanstead. If you do, you need to decide how to travel to Staffordshire University. Rail links are very good from these airports but the cost may be higher. You can travel by coach as well which may be cheaper than Rail but may take longer than rail.

When you make your travel plans, it is important to

Transport

think about your arrival time in the UK. Most services and facilities are open between 9am until 5pm (Monday- Friday). Trains and coaches are frequent between these times. While services will be still in operation on weekends and times beyond (9am-5pm Mon-Fri), they may be limited.

You should allow at least one hour or 1.5 hours going through immigration and retrieving your bags.

Before you leave home make sure you know: • Where you will stay on your first night in the UK • The arrangements for picking up your accommodation keys • Telephone contact numbers of person in charge of your accommodation

To Stoke-on-Trent

To Stafford

Time

Cost

Time

London Euston

2-3hrs

London Heathrow Airport

3-5hrs

Gatwick Airport

2-3hrs

Prices are subject to 2-3hrs change. Please check 3-5hrs online for latest prices 2-3hrs

Manchester Airport

1-2hrs

1-2hrs

Birmingham Airport

1-2hrs

1-2hrs

London Heathrow Airport

5-6hrs

Gatwick Airport

5-6hrs

Manchester Airport

1-2hrs

Prices are subject to 5-6hrs change. Please check 5-6hrs online for latest prices 1-2hrs

Birmingham Airport

2-3hrs

2-3hrs

Cost

TRAIN Prices are subject to change. Please check online for latest prices

COACH Prices are subject to change. Please check online for latest prices

TAXI London Heathrow Airport

3-5hrs

£200+

3-5hrs

£200+

Gatwick Airport

3-5hrs

£200+

3-5hrs

£200+

Manchester Airport

1-2hrs

£35+

1-2hrs

£35+

Birmingham Airport

1-2hrs

£50+

1-2hrs

£50+

TICKETS You can book train tickets or check prices before you arrive via: www.nationalrail.co.uk/default.aspx You can book coach tickets or check prices prior to your arrival via: www.nationalexpress.com/home.aspx London Bus and Underground Information: www.tfl.gov.uk

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Ensure that you only select online e-tickets which you can print out so that you do not have to find a ticket machine to print your tickets when you arrive in the UK. Carry the debit/credit card you used to book the ticket with you as you may be asked to produce it along with your e-ticket.

ARRIVING AT

STAFFORDSHIRE UNIVERSITY Meet and Greet Service from Stoke-on-Trent Railway Station and Stafford Railway Station How can the Meet and Greet Service help me?

Use our free Meet and Greet Service for: • A friendly welcome when you arrive in Staffordshire • Someone to answer your questions • Help to find your way to your accommodation, collect your keys and move in

How does the Meet and Greet Service work?

Staffordshire University offer a free Meet & Greet service to all students arriving to study at the University in September 2014.

The service is available from either Stoke-on-Trent Railway Station or Stafford Railway Station and will operate from 8 – 19 September 2014 from 7am – 10pm.

Do I need to book in advance?

Yes, you will need to book this service in advance. You will need to let us know you are arriving by completing and submitting the online Meet & Greet form. We will then arrange for a University representative to meet you when your train arrives, accompany you to the University and help you to settle in and find your way around.

•

•

Help to catch you a taxi to your accommodation if required Basic information to help you on your first day in the UK and at Staffordshire University

September 2014 until 19th September 2014 from Stokeon-Trent Railway Station and Stafford Railway Station.

The form is available in this link: www.staffs.ac.uk/meetandgreet/book The service is available to any Staffordshire University students staying either on campus or off campus .

Once the form is received, you will receive an email with instructions on what to do when you arrive at the Station.

How will I recognise meet and greet staff?

Our Welcome Reps will be waiting for you at the Station.

They are easily recognisable as they will be wearing purple ‘Welcome Week’ t-shirts.

If you plan to arrive at the University by Train, we will be operating a free Meet & Greet service from the 8th

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PREPARE

FOR UK STUDY Will studying in Staffordshire be different to my home study experience?

The English education system is similar to many countries, especially the commonwealth countries.

However, International students generally take some time to adjust to the different study environment and accents. You may need to develop new study skills to be successful in your course.

What are the main things that I need to be prepared for?

Some things to prepare for your UK study are: • The study methods used in the UK • The English speech heard in Staffordshire • The level of English language required – For example: - Master courses require you to have good

command of English to understand complex

subjects.

• Student life in the UK • Safety, Security and UK laws • Culture shock • UK cultural and religious diversity • Weather – appropriate clothing for different seasons

Staffordshire University Language Support If English isn’t your first language, don’t worry - this needn’t provide a barrier to your studies. The English Language Specialist Support Centre at Staffordshire University offers a wide range of English language courses.

These courses have been designed to help improve your confidence when communicating and assist you in achieving the academic and English language standards required to take some degrees or master’s level awards.

The English Speech you will hear in Staffordshire The UK is a very diverse country and a melting pot of multicultural speech. In everyday conversation and in classrooms, you will be listening to accents from many parts of the world and many different regions of the UK. You may find it difficult at first to understand some of the speech of the other students, staff and people in your community.

Studying in the UK is likely to be different from what you are used to. There are differences between what you may be familiar with and the standard practice in UK universities.

Do not panic if you do not understand straight away as with time you will get used to all the accents around and will be able to understand clearly what the other person is trying to convey. It takes a while before you can understand different accents. If you do not understand someone’s accent, ask politely to repeat what they have just said. Phrases you can use are: “Pardon me, could you repeat that please?” or “Sorry, I didn’t catch that” or “Sorry, say that again”

For more information please visit this site: Studying at British Universities - ‘Six things you need to know to do well in the coming year’ www.sdaw.info/international/arrival.htm

Alternatively, practice listening to different accents will help you to grasp the local accent quickly. Visit: www.bbc.co.uk/stoke/content/articles/2005/08/10/ words_messageboard_1_feature.shtml

What can I do to prepare before I come to Staffordshire?

Watch the video ‘what to expect in UK Higher Education’. It is mainly aimed at postgraduate studies but has relevant information for all levels of study. Find out more about teaching, learning and assessment methods used in the UK by reading the leaflet ‘Study methods in the UK’ by visiting: www.ukcisa.org.uk/ International-Students/Study-work-more/Otheruseful-information/Tips-on-successful-study/ You can also find useful information to prepare for UK study resources by visiting: www.palgrave.com/ skills4study/studentlife/international This site provides advice for speakers of English as a Second language who are about to start University studies in English.

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CULTURE

SHOCK Travelling to a new country can be a stressful experience. Culture shock is a term used to describe the impact of moving from a familiar culture to one which is unfamiliar. It can affect anyone and can happen if you travel abroad to work, live or study and even when abroad on holiday. You miss important people in your life, maybe family, friends and colleagues, who would normally give you support and guidance.

You may find areas of your new life very different to what you are used to such as the weather, people or food. It can be tiring to constantly hear and speak in a foreign language. You may find that people speak to you too quickly or with a strong regional accent so that you have difficulty understanding them. These differences to your home life, and many others, will contribute to your sense of culture shock. Some of the symptoms of culture shock can be worrying.

For example, you may find your health is affected and you may get headaches or stomach aches. You may find it difficult to concentrate and find it harder to focus on your course work. Or you may find that you become more irritable, sensitive or tearful.

Some Symptoms of Culture Shock are: • Homesickness • Boredom • Lethargy • Withdrawal • Irritability • Hostility toward local people • Irrational anger • Excessive sleeping

Although culture shock is normally a temporary phase, it is important to know there are things you can do to help so that some of these worrying effects can be minimised: Accepting that this is a normal experience may in itself be helpful and keeping in touch with home - by phone, fax, letter or email will help. Have familiar things around you that have personal meaning such as photographs and try and find a supplier of familiar food.

It is also important to eat a healthy diet and take regular exercise. Perhaps join one of the Students’ Union Societies where you can take up a new sport or activity or continue an interest from home. This will also help you make new friends. Try to find someone to talk to who will listen uncritically and with understanding rather than isolating yourself.

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The best way to stay healthy is to eat good food, exercise, and sleep well and to spend time with others.

Most British supermarkets stock foods from other countries and there are specialist shops in towns. It’s not so terrible to try English food either!

Make sure you spend time out of your room. It is very easy to become isolated when you are in a foreign country. Although you might be nervous trying something new – joining a society or sports club – you’ll soon find that you didn’t need to worry! Students are generally a very happy bunch who are friendly and easy to approach. Telling people you’re from another country will always spark some interest around you.

There are lots of things to do – you just have to find them. From going to concerts or the theatre to simply meeting friends for a drink in one of the students’ union venues can make you feel happy and more relaxed.

University is not only about studying (although that is very important) – it’s a whole new way of life to experience!!!

Prepare for culture shock by reading www.ukcisa.org.uk/International-Students/Studywork-more/Culture-Shock/

Remember that culture shock is entirely normal, and not a sign that you can’t manage!

Our cultural and religious diversity

In Staffordshire you will meet people from many different cultures from diverse backgrounds, life experiences, ideas, beliefs, and ways of behaving which may all be very new to you. It may be a challenging experience for you to relate to people from diverse backgrounds but they are an important part of your UK learning experience.

You can get involved in many inter-cultural activities within the university and meet UK and international students from different cultural backgrounds.

For more information visit: www.facebook.com/pages/International-StudentSupport-Staffordshire-University/125216904176516 ?fref=ts If you practice a faith, you can be confident that you will be able to follow your beliefs in Staffordshire.

There are facilities both on campus and the city for worshipping and celebrating many different faiths.

Staffordshire University values equality and diversity and we truly take pride in being a multi-cultural university.

We are committed to treat all individuals fairly and equally, with dignity and respect and opportunities are provided to all, in a safe, supportive environment irrespective of where you come from or your background.

Places to worship

Please visit: www.staffs.ac.uk/worship

Multi Faith Chaplaincy

The multifaith chaplaincy is here for any student and every student , they seek to: Create ‘space’ - safe space, social space, quiet space, sacred space.

“A place to be, a place to meet, a place to hang out with your mates - a place to meditate or pray... A place to discover that ‘still, small voice of calm.”

Be a resource

• To provide resources, in terms of space and facilities, to student and staff faith groups • To be a resource, as a team, to staff and students, as companions on the journey through life at the University • To provide encouragement and to be a source of spiritual support

Build Bridges

• To build bridges with the local community and in particular, faith communities.

• To encourage engagement between the University and local faith communities.

• To make the resources of these communities more readily available to our students.

• If you practice a faith, you can be confident that you will be able to follow your beliefs in Staffordshire.

• There are facilities both on campus and the city for worshipping and celebrating many different faiths.

• Staffordshire University values equality and diversity and we truly take pride in being a multi-cultural university.

• We are committed to treat all individuals fairly and equally, with dignity and respect and opportunities are provided to all, in a safe, supportive environment irrespective of where you come from or your background.

• To encourage engagement between the University and local faith communities.

• To make the resources of these communities more readily available to our students.

Ever since I joined Staffordshire University my life has transformed from a simple town boy to a big city life boy. I have noticed drastic changes within me and my lifestyle now.

When I speak, I have learned to be more confident, when I work or study I try to match up to the expectation of my lectures/modules.

I’m positive by the time I finish my Degree here, I can walk out with confidence for future endeavours.

Ashish Keshubhai Dhaduk, India PRE-SESSIONAL INTENSIVE (PSI 1) ENGLISH – Progressed on to MSc ELECTRONIC ENGINEERING SANDWICH - 12 MONTHS PLACEMENT

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LIVING IN THE UK

UK LIFE & CULTURE “UK life is an incredible mix of international cultures and contemporary thinking, held together by a strong sense of identity and tradition. Study in the UK and you’ll find an array of exciting experiences to discover - music, celebrations, accents, people to meet, places to visit – the list is endless. As the UK is such a cosmopolitan society you’ll find that many UK customs are already familiar to you – so you’ll settle in faster than you think.”

British Council 2010 www.educationuk.org/U/Article/UK-life-and-culture

Religion If you follow a religion and worship regularly at home, then you can continue to do so when you study in the UK. UK religion covers all faiths and every major world religion is welcome. Most UK cities have Muslim, Hindu, Sikh and Buddhist centres, as well as synagogues and churches of all denominations.

Keeping routine with your faith will provide you with a link to your life at home. It can also make it easier to meet and develop new friendships with other international students and UK residents.

UK Food The food you can buy in the UK reflects the many ethnic influences in British society. Most supermarkets sell ingredients from Asia, Africa, the Caribbean and Latin America, as well as food from many other parts of the world. The British are increasingly healthy eaters and there is a very wide range of organic produce available in shops and supermarkets.

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Of course, you’ll still find the famous English breakfast and fish and chips, but you’ll also see a very diverse range of meals and menus while you’re studying in the UK. Families in the UK often eat a traditional ‘Sunday roast’ on Sundays, but those same families are also likely to enjoy anything from Italian pizza to Singapore Noodles. When you become an international student in the UK, cooking and sharing a traditional meal from your home country is a great way to make new friends.

As in most other European countries, it is acceptable in the UK to drink alcohol in moderate amounts, and pubs and wine bars form an established part of British social life. All pubs and bars sell non-alcoholic drinks too, so you don’t have to drink alcohol to enjoy yourself. People also meet to drink tea and coffee, and you’ll find a vast range of different coffee shops in every UK town or city.

Music is a big part of UK culture. Whether you just listen or take part, you’ll find pop, rock, electro, hiphop, classical, folk, and jazz, opera and all sorts of world music. From small clubs, independent cafes and bars to international scale concert halls, rock festivals or gigs, you can listen and dance to live music all over the UK. Many big-name and independent artists and bands play at UK University or college venues too.

Apart from a wealth of clubs and societies on campus or in local communities, you can visit traditional museums, contemporary art spaces and galleries in most UK cities. Sculpture, painting, video and photography are widely available to see in the UK. The UK also has a vibrant theatre and performing arts heritage, maintaining both traditional plays and musicals, and encouraging new and alternative productions.

UK leisure activities The UK offers an incredible and beautiful landscape for walking, climbing, cycling, mountain-biking and running. The mountains of Scotland and Wales, the rolling hills of England and Northern Ireland, the Lake District and the Yorkshire moors, as well as the coastline of all parts of the UK will be all around you.

Many UK institutions have state-of-the-art sports facilities, but you can also use local authority or private leisure centres to keep fit and healthy. As a student in the UK, there are many opportunities to attend or participate in organised sports activities, or get involved in charitable events like sponsored walks and runs. You could even try to join the world famous London Marathon or one of the increasingly popular Bupa Great Runs.

The Police The Police have the right to stop and search anyone they believe is behaving suspiciously. You should be polite if they approach you as they will be polite to you at all times. Answer any questions they may ask truthfully and to the best of your knowledge. Please do not offer any bribes or talk impolitely to the Police Officers as it will make something very small into a serious case.

A Police Officer not in official uniform and is in plain clothes must always show their ID – if not you can ask to see it. If you are arrested or witness a crime, you will be asked to make a statement to the Police. If this happens, tell your story to the Officer who may ask you further questions to establish the sequence of events.

Once this is written down, you will be asked to sign it and say that is accurate.

YOU MUST NEVER SIGN A DOCUMENT IF YOU DO NOT UNDERSTAND IT OR ACCEPT ANY CHARGES WITHOUT COMPLETELY UNDERSTANDING WHAT YOU ARE AGREEING TO. Smoke Free Legislation It is illegal to smoke in all enclosed and substantially enclosed public places and work places. The University and individuals will have to pay substantial statutory fines if the new legislation is breached. Please make sure you only smoke outside buildings and enclosed places.

Legal Issues The Laws in the UK are likely to have some differences to the laws in your own country. Not knowing that something is against the law and breaking it is not an excuse. It is very rare for international students to have serious problems with the Law but if in doubt always ask someone. Find below some information related to the Law in the UK.

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ESSENTIAL DOCUMENT CHECKLIST This table shows the essential documwents you need for various things before arriving in the UK. Documents

Immigration control

University Registration: Enrolment

Passports (EU & Non EU) or EU National ID Card. All your previous passports as well

✓

✓

✓

✓

✓

✓

VISA (If NON EU)

✓

✓

✓

✓

✓

✓

Certificate of Acceptance for studies or unconditional offer

✓

✓

Proof of payment of fees

✓

✓

Proof of adequate funds to support yourself

✓

✓

Letter from University

✓

✓

✓

✓

✓

Original academic certificate including original transcripts

✓

✓

English language test report (If this is a condition of your offer)

✓

✓

Translations of documents including academic transcripts, birth certificates, medical letters

✓

✓

Marriage or Birth Certificates if travelling with family

✓

✓

✓

✓

Proof of address in your home country (e.g. letter sent from the university to your home address/bank statements)

✓

Proof of UK address

✓

Certificate of good conduct / police certificate Passport size photographs

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Open a Bank Account

International Pre Arrival Guide 2014

Police Paid or Registration voluntary (if applicable) work

✓ ✓

✓ ✓

✓

Registration with a Doctor

✓

FIRST FEW DAYS What will I need to do in my first few days on arrival in the UK? Move in to your accommodation

One of the first things to do when you arrive is sort your accommodation out and move into it.

Contact home

Let family and friends back home know you have arrived in the UK safely as soon as possible.

Complete Online Enrolment

This can also be done before you leave home. www.staffs.ac.uk/enrolment

Take part in Welcome and Orientation activities

Our Welcome Week programme can be found on the Staffordshire University website: www.staffs.ac.uk/welcome/international You can also visit the International Student Support Office at Stoke-on-Trent and Stafford, where copies will be available for you to take away. This is very important as it lays the foundation for your stay in Staffordshire and is an excellent way to meet other international students, home students and staff and ask any questions that you may have.

Pay your academic fee

You can pay the fee online or by visiting the Finance Office (Cashier’s Office). You can pay using a debit or credit card. Don’t forget, you will need to pay 50% of your tuition fee at online enrolment (any monies already paid to the University will be deducted from the amount you need to pay). You won’t be able to complete your registration at the University until the fees are paid.

Complete University Registration

This is one of the most important aspect of your first few days in the UK and is part of the Welcome Activities. You must bring your original documents such as passport and visa, academic transcripts and certificates, photographs to complete your enrolment on to your chosen course.

Visit your faculty

Visit your faculty and introduce yourself to staff and other students. Meet your academic tutors and Award leaders and try to get a feel of the place.

Open a Bank account

There are many banks in the UK that you may choose to bank with. Once you have enrolled, you will be able to obtain supporting documents to open a bank account from our Information Centre.

Register with a local doctor

You can register with the University Health Centre. This is one of the most important things you should do, because if you are unwell or feeling under the weather you may need to see a Doctor and you won’t be able to get an appointment unless you have registered. (Doctors will also be at enrolment during Welcome Week so you will have an opportunity to register then).

Buy Insurance for your valuable belongings

If you are living in private accommodation, please make sure to insure your personal belongings. If you are in University accommodation, insurance is included in your fee (please check the policy carefully though to make sure you know what is covered and what is not covered).

Explore the campus and the City

This is one of the favourite things to do for most of our International students. After all, this is the place where you will be spending the next year or few years.

Find out about public transport

It is good to know about public transport in Staffordshire because at some point you will be taking a train/bus. You can obtain timetables and bus routes from the information centre.

Prepare for Culture Shock

You may or may not experience culture shock but brace yourself to go through the shock until you feel settled.

Speak up

Don’t be afraid to ask, if you are in doubt or have questions, contact us and ask for help! The support staff are here to help support you throughout your time at University!

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KEY DATES Course start dates Check the start date for your course before you make travel plans. Some courses have early start dates. (Your offer letter will tell you your start date). If you have a different start date to the one given below, please contact our International Student Support team who will provide you with the correct welcome programme for your start date.

It is important that you arrive on the date given in your offer letter and REPORT to the University soon as you can.

Please do not go travelling outside of Staffordshire and be late for your inductions.

Make sure you report to the University and understand what needs to be done. Below are the standard start dates for September 2014.

Event

Date

Arrival day

10 September 2014

International Welcome Week and Induction

11 - 12 September 2014 Please note the inductions on these 2 days is COMPULSORY. Without attending the induction, you CANNOT enrol on to your course.

12 September 2014 1pm - 4pm Passport, Visa and Certificate Checks Enrolment / University Registration

Meet and Greet Service At Stoke-on-Trent and Stafford Station

(For all students who hold a visa to be in the UK) Location: Sir Stanley Matthew’s Sports Centre, Leek Road campus, Stoke Please note that you will be required to attend the International Induction before being allowed to enrol. Students whose course is based in Stafford campus will enrol at Stoke Campus.

Please note enrolment only happens in our Stoke-on-Trent campus site.

8 - 19 September 2014 7am - 10pm For booking form go to: www.staffs.ac.uk/meetandgreet/book

Term dates Please note that these dates may For information on the University term dates go to: www.staffs.ac.uk/termdates be subject to change, depending on the Faculty you study with.

Please ensure you read our Welcome Programme and make yourself familair with what is happening from 10 - 12 September 2014.

Welcome information can be found at www.staffs.ac.uk/welcome/international

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KEY CONTACTS If you wish to write to the university, you can use either of these addresses Staffordshire University College Road Stoke-on-Trent Staffordshire ST4 2DE UK

Staffordshire University Beaconside Stafford Staffordshire ST18 0AD UK

Admissions Enquiries Team C117 Cadman Building College Road Stoke-on-Trent on Trent Staffordshire ST4 2DF United Kingdom t: +44(0)1782 294400 e: enquiries@staffs.ac.uk Accommodation Stoke-on-Trent Accommodation Office Campus and Commercial Services Staffordshire University College Road Stoke-on-Trent Staffordshire ST4 2DE t: +44 (0)1782 294217 / 18 / 19 e: accommodation_stoke@staffs.ac.uk Stafford Accommodation Office Campus and Commercial Services Staffordshire University Beaconside Stafford Staffordshire ST18 0AD t: +44 (0)1785 353563 e: accommodation_stafford@staffs.ac.uk Careers Centres Careers Centre (Stoke-on-Trent) A14, Cadman Courtyard College Road Stoke-on-Trent ST4 2DE t: +44 (0)1782 294991 e: careers@staffs.ac.uk Careers Centre (Stafford) Information Centre Beacon Building Beaconside Stafford ST18 0AD t: +44 (0)1785 353233 e: careers@staffs.ac.uk

Counselling – Student Enabling Centre Stoke-on-Trent Campus Cadman Courtyard (by the Pavilion Café, under the archway) College Road Stoke-on-Trent Staffs ST4 2DE t: +44 (0)1782 294977 e: counsellingreception@staffs.ac.uk

Hospital Centre, Accident and Emergency t: 01782 715444 Fire, Ambulance or Police t: 999 The Samaritans (Counselling Service) t: 08457 909090

Stafford Campus One Stop Shop, Ground Floor, Beacon Building Beaconside Stafford ST18 0AD t: +44 (0)1785 353302 e: counsellingreception@staffs.ac.uk

Finance – Cashier’s Office Stafford Campus D001a, Ground floor of the Beacon Building Stoke-on-Trent Campus A12, Ground floor of Cadman Building t: 01785 353614

Disability Support Disabled Student Support Cadman Courtyard Cadman Building College Road Stoke-on-Trent ST4 2DE t: 01782 294977

Multi Faith Chaplaincy Chaplaincy Centre, Stafford Office Stafford Multi Faith Chaplaincy Centre Beacon Building, Ground Floor of D block t: +44 (0)1785 353382 t: +44 (0)7901 952381 e: chaplains@staffs.ac.uk

D001 One Stop Shop Ground Floor Beacon Building Stafford t: 01785 353302

Chaplaincy Centre, Stoke-on-Trent office Stoke-on-Trent Multi Faith Chaplaincy Centre Faith House (by the back gate to Carlton Road) t: +44 (0)1782 294974 t: +44 (0)7901 952381 e: chaplains@staffs.ac.uk

Equality and Diversity Team 2nd Floor, Blackstone Building, College Road Campus, Stoke-on-Trent. e: diversity@staffs.ac.uk t: +44 (0)1782 295842 Student Health Services t: 0300 1231765 (Stoke-on-Trent) t: 01785 353570 (Stafford)

Chaplaincy Centre, Stafford Muslim Prayer Stoke-on-Trent: Multi Faith Chaplaincy Centre, Faith House (by the back gate to Carlton Road) Stafford: Multi Faith Chaplaincy Centre, Ground Floor, Block ‘D’, Beacon building t: +44 (0)1782 294974 t: +44 (0)7901 952381 e: chaplains@staffs.ac.uk

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Student Guidance Advisors International Student Support Contact Details: Staffordshire University College Road Stoke-on-Trent ST4 2DE, UK t: +44 (0)1782 294539 /4711 (Stoke-on-Trent) t: +44 (0)1785 35 3818 (Stafford) e: iss@staffs.ac.uk Faculty of Arts and Creative Technology Contact Details: Rachel Thompson L500a Flaxman Building College Road Stoke-on-Trent t: 01782 294715 e: r.thompson@staffs.ac.uk Hannah Murley D001a, Ground Floor, Beacon Building, Beaconside, Stafford t: 01785 353598 m: 07766 520386 e: h.murley@staffs.ac.uk Business Education and Law Contact Details: Lesley Mountford B223 Brindley Building Leek Road Stoke-on-Trent t: 01782 294073 e: l.s.mountford@staffs.ac.uk

Faculty of Computing Engineering and Sciences Contact Details: Janice Kalisz D001a Beacon Building Beaconside Stafford t: 01785 353345 e: j.c.kalisz@staffs.ac.uk Jean Simpson R101, Science Centre Leek Road Stoke-on-Trent t: 01782 294691 e: j.simpson@staffs.ac.uk Faculty of Health Sciences Contact Details: Andrea Alker BL010 Blackheath Lane Stafford (Appointments available atStoke-on-Trent and Shrewsbury) t: 01785 353795 m: 07824 694589 e: andrea.alker@staffs.ac.uk Hannah Murley BL010, Blackheath Lane Stafford (Appointments available at Stafford and Shrewsbury) t: 01785 353795 m: 07766 520 386 e: h.murley@staffs.ac.uk

Ann Grainger LW106, Law Building Leek Road Stoke-on-Trent t: 01782 294684 e: a.m.grainger@staffs.ac.uk

DISCLAIMER All reasonable care has been taken to ensure that the information contained within the Staffordshire University Pre-arrival Guide is correct at the time of publishing.

This document contains links/references to third party websites hosted by information providers who are not affiliated with the University. These links serve only as a reference for further information and do not signify that Staffordshire University endorses such websites or their content.

Staffordshire University cannot confirm the accuracy or reliability of any of the material contained in such third party websites nor shall it be held liable for any loss or damage suffered as a result of using third party sites or the information contained therein. Staffordshire University does not make any representations or warranties as to the security of any information you may be requested to give to any third party.

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10

Students’ Union Shop/Squeeze Box/John Smith & Sons Bookshop

31 32

30

9

28 29

venue:staffs’ Conferences Office and coffee shop

Blackstone Building

/ Counselling Service

8

17

16

Open Space

7

6

5

4

15

13

3

Henrion Building

11 12 14

Cadman Building - Thompson Library, Information Centre, International Student Support, Accommodation Office, Careers Centre/Unitemps/Student Enabling Centre/ On-campus Police Office.

2

1

Car Park 6

Car Park 4

Car Park 3

The Science Centre

Brindley Building Entrance/Brindley Building Reception

Brindley Food Court

Car Park 5

Car Park 2

Car Park 1

Coalport (Accommodation / Residences Office) / Student Health Service

2

1

9

8

20

18

17

Beaconside Lodge

Launderette 11

19

Beacon Building - Student Information, Careers Centre/Unitemps

10

3

12

4

13

16

15

14

5

7

6

One Stop Shop - Counselling, International Student Support, Disabled Student Centre, Financial Services, Student Guidance

22

21

23

Faculty of Health Sciences

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44

M5953 NJ 7.14

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