Dec. 2017/Jan.2018 Business News

Business News Alt Hotel St. John’s: Be Inspired!

DECEMBER 2017/JANUARY: 2018

VOLUME 32: #6

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Private investment in Conception Bay South, Newfoundland & Labrador has grown over the last decade as the population has grown to a level that can support a strong and diversified commercial, industrial and retail sector. Conception Bay South’s favorable climate, rural feel, and central location neighboring the city of St. John’s, as well as the offshore servicing and mining projects, have made it a prime location on the Avalon Peninsula for families.

jlake@conceptionbaysouth.ca • 709–834–6500 ext. 702 • For more information please visit enterprisecbs.ca

MULTI USE DOCK WELCOMES Oil Tankers Construction Barges Offshore Supply Vessels Large Fishing Vessels

TRANS SHIPPING

LARGE SHOREFRONT LAYDOWN AREA

Located near St. John’s Major Industrial Park

Ideal for offshore fabrication projects.

Jim House General Manager

709–749–0722 jimhouse@portoflongpond.ca portoflongpond.ca

table of contents DECEMBER: 2017/JANUARY: 2018 VOLUME 32: #6 Business News is a publication of the St. John’s Board of Trade.

Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.

Articles and criticisms are invited, but opinions expressed by contributions do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

Editor: Julie Rickward Printed by: Transcontinental Media Layout: image4 ST. JOHN’S BOARD OF TRADE EXECUTIVE Dorothy Keating Andrea Stack Janis Byrne Andrew Wadden Des Whalen Kendra MacDonald

Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Treasurer

BOARD OF DIRECTORS Janine Browne Jon Drover Norm Dimmell Justin Ladha

Lynn Healey Don-E Coady Melissa Royle Shirley Smith

In this issue . . .

Cover Story....................................................................................................................................................... 2 Chair’s Message.............................................................................................................................................. 3 New Members................................................................................................................................................. 4 Member News................................................................................................................................................. 6 Upcoming Events........................................................................................................................................... 9 Point of View................................................................................................................................................. 10 Croatia Tour................................................................................................................................................... 12 Working For You.......................................................................................................................................... 14 25th Business Excellence Awards........................................................................................................ 15 On The Job..................................................................................................................................................... 20 Ambassadors................................................................................................................................................. 23 Around the Board....................................................................................................................................... 28 Northern Opportunities........................................................................................................................... 30 Member Profiles.......................................................................................................................................... 31 The Economy................................................................................................................................................. 32 Feature Editorials Making It Easy To Choose Local, Social, and Green......................................................................................................... 11 New York, Chicago… St. John’s...................................................................................................................... 23 The New Age of Digital Marketing............................................................................................................... 24 About the SPCA St. John’s............................................................................................................................. 27

STAFF Nancy Healey

Chief Executive Officer

Margie Davis

Account Executive

Rhonda Tulk-Lane Policy & Advocacy Specialist Jackie Bryant-Cumby Member Relations Administrator Brendan Hagerty Labrador & Labour Market Specialist

St. John’s Airport – Hotel & Suites

OPENING NOVEMBER 2017

Jennifer Chaytor Manager, Finance & Compliance Julie Rickward Marketing and Communications Coordinator ST. JOHN’S BOARD OF TRADE 34 Harvey Road P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: 709.726.2961 Fax: 709.726.2003 E-mail: mail@bot.nf.ca www.stjohnsbot.ca

Featuring: • 175 well appointed guest rooms, suites and efficiency units • 1400 sq feet of meeting space • Free hot breakfast buffet

• Indoor heated pool/120 foot waterslide & hot tub • Close to major shopping centres • Close to downtown, Signal Hill and George Street

Alt Hotel St. John’s: Be Inspired brainstorm or to get together before or after a meeting. Did we mention wi-fi is free throughout the hotel?

You’re not boring. Your meeting room should not be either.

Alt Hotel St. John’s offers 4,000 square feet of meeting and events space, which makes possibilities for your corporate gathering almost endless. You want to get your team thinking and creating? We have a creative lounge that is unlike any meeting room you have seen in the city, and where it’s ok to write on the walls.

Looking for a more traditional setting? We have five colourful meeting and events spaces to make your own and arrange for your specific needs, all equipped with state of the art technology. Oh…and all meeting rooms, including the great ballroom, have an access to the outdoor patio overlooking the harbour.

Ultra-comfortable beds Alt Hotel is a place to think. A place to work. A place to live. A place to create. We have thought about every single detail to make your corporate retreats, meetings and stays as comfortable, smart and fun as possible. And we thought we would let you know how.

After a long day of meeting, or just before one, and possibly a flight, a good night of rest is essential. Every guestroom has a very (very) comfortable bed and is smartly designed to allow you and your team to sleep properly, which will boost your mood, infuse your body with extra energy, improve your memory and help you make better decisions. Who knew? We did.

Let there be daylight

Alt Hotel St. John’s being located right by the water, in the heart of downtown (which, yes, means being walking distance from virtually everything), we thought we would let our surroundings and beautiful views have the spotlight. This is why every guest room and every meeting room has floor to ceiling windows, letting in as much daylight as possible in every single corner of the rooms and common spaces.

Fun fact about natural light: it improves sleep quality, efficiency and productivity.

For real.

Our lobby? Your impromptu meeting space.

After a good night of sleep, want to meet with your colleagues before walking over to the convention center or another office building downtown? With its different corners and sitting areas, our lobby is meant to encourage human connections and connectivity. Don’t hesitate to brief and debrief, to have an impromptu

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Call us or stop by the hotel to know how we can help you make your meeting, event or corporate stay as fun and colourful as possible. Let us take care of your business, the unconventional way!

DECEMBER: 2017/JANUARY: 2018

Chair’s Message Mentoring Moments with Kevin King, President of KMK Capital Where do you see opportunity in NL? Opportunity lies in changing demographics and catering to the new demands of the bulk of the population. This is relevant across many sectors from health care, retail and residential real estate. Unfortunately, due to the population shift to the Avalon, most opportunities will be there. There will be others, but they will likely be fewer and riskier. The resource sector will provide opportunities for businesses.

What do you see as the greatest challenges for business in NL and how can these challenges be addressed?

We have a wage and production cost structure that escalated too high and too fast. Now, we have less people employed, less external business investment and less government spending, which means a slowdown, a downward market price pressure on everything, but production costs are still high.

Because things heated up so fast, primarily driven by multiple government and multinational company mega projects there was not much pressure for work to be done efficiently. The pressure was to just get the work done. This spilled into the private sector because of the amount of disposable income, rate and amount of wage increases.

Now we are in the opposite environment and we need to be more efficient to thrive – wage rates and productivity. If we can succeed, this will attract more private investment across all sectors. This combined with government policy making this place the best place to set-up shop from a cost

Kevin King

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perspective, corporately and individually to attract employees, will go a long way.

The government needs to be more decisive on a plan to tackle both the debt and deficit. The provincial balance sheet is a real deterrent for outside investment, which is a big problem for the province. Real measures need to be made, now, to tackle the province’s spending problem and a real action plan with dates put out and followedthrough. If investors see a clear plan to a stable provincial economic situation, even if it means short term pain, confidence will return. In the absence of this, the problem will persist. We must think long-term and not in short political cycles, which is a real problem when government spending, driven mainly by wages and benefits, is the largest challenge and a large portion of the electorate is employed by government or its boards and agencies.

How would you describe your organization’s culture?

We provide the utmost respect to everyone in the organization at all levels and show them they are valued. We give people responsibility and let them thrive. We believe it is important to listen to opinions and have an open door and flat structure policy. And lastly, we ensure everyone enjoys coming to work and the environment in which they work.

Why are you in business in NL? Do you intend to continue to invest here?

NL is where I was born and by default started here.

CHAIR

DOROTHY KEATING sustainability of NL and Canada. The current attack on businesses by the Government has to be curtailed or Canada will lose skilled entrepreneurs like never before seen in history and the resulting reduction in living standards will be significant.

The politicians need to understand that Canada has a high standard of living as well as an expanding middle class because of capitalism. Until we see a well thought out long term plan, I would suggest that existing businesses look at the opportunity to invest outside NL and Canada for that matter and anyone considering starting a new business would be well advised to look at options outside NL as well to hedge their political and economic risks by diversifying to other areas of Canada and potentially the US. When and if conditions stabilize in NL, this diversification will make those businesses stronger.

We are investing elsewhere as typically there are more opportunities where there is a greater population and a stable economic environment. But, we will continue to invest in a very strategic manner here, as there are opportunities, given the changing dynamics in NL, that our existing capabilities and infrastructure can seize. However, we will and are investing less in NL on a percentage basis Remember that liquidity, or lack thereof, is and expanding to other areas of Canada and the primary reason many businesses fail so, closely monitor the cash available to the US. ride out the business cycles. Biggest lesson What advice do you have for small business learned is that due to the relatively small economy, NL businesses have to be very going through these challenging times? efficient to survive and consequently are Can you share some lessons that you have in a good position to compete successfully learned? in the larger markets outside NL where Put continuous pressure on politicians to opportunities may be greater. adopt a long-term vision that addresses the

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new members Desgagnes Atlantik Inc.

Captain Peter Adams, Managing Director 139 Water Street, Suite 201 St. John’s, NL A1C 1B2 PH: 709-685-7086 F: 855-307-4968 Peter.adams@atlantil.desgagnes.com

Sea Watch Inc.

Patsy Tremblett, President & CEO 11 Austin Street St. John’s, NL A1B 4C1 PH: 709-739-0765 patsy@primaharmony.com

OZ Coaching

Ryan Osborne, Owner, Certified Kinesiologist 17 Admirals View Road Flatrock, NL A1K 0C3 PH: 709-689-9274 ryanosborne@ozcoaching.me

Provident 10

Chuck Bruce, CEO 15 International Place, Suite 200 St. John’s, NL A1A 0L4 PH: 709-701-3355 F: 709-700-5842 chuckbruce@provident10.com

Dr. K.B. Williams Professional Medical Clinic Nicole Williams, Medical Practice Assistant 8 – 10 Rowan Street St. John’s, NL A1B 2X1 PH: 709-699-0333 Nicky.k.williams@gmail.com

NewLab Clinical Research Inc.

Suzanne Gulliver, Research & Operations 187 LeMarchant Road St. John’s, NL A1C 2H5 PH: 709-753-5522 sgulliver@newlabresearch.com

NISOM NL ISO & Management Mentor

Esraa AbouAmin, Principal Consultant 139 Water Street Common Ground, Suite 200 St. John’s, NL A1C 1B2 Ph: 709-770-5383 esraa@nisom.ca

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Ocean Management & Trading Co. Ltd.

Casidhe Dyke, V.P. Business Development 2 Clift’s – Baird’s Cove St. John’s, NL A1C 6M9 PH: 709-739-4036 F: 709-739-4317 cdyke@omt.nf.net

Rainbow International of St. John’s

Meghan Drover, Freedom 55 Financial

Meghan Drover, Financial Security Advisor 130 Kelsey Drive, Suite 100 St. John’s, NL A1B 0T2 Ph: 709-722-7861 F: 709-739-0424 Meghan.drover@f55f.com

Walter Cummings, President/Owner 696 Torbay Road St. John’s, NL A1A 5G9 PH: 709-260-5579 walter@rainbowstjohns.ca

SmartICE Sea Ice Monitoring & Information Inc.

Carolann Harding, Director, Business Development 261 Duckworth Street St. John’s, NL A1C 1G9 PH: 709-725-0820 F: 709-726-3125 charding@smartice.org

SPCA of St. John’s

Michelle Smith, Executive Director Jennifer Cummings, Development Coordinator P.O. Box 29053 / RCAF Road St. John’s, NL A1A 5B5 709-726-0301 director@spcastjohns.org

Strategic Deliverables Consulting

Accounting & Auditing

Glenn Janes, Principal 56 Berteau Avenue St. John’s, NL A1A 1V8 Ph: 709-722-5509 Glennjanes2000@yahoo.ca

Management Consulting

Sugar Mama’s Bakeries

Taxation

Lainie Stewart Rideout, Owner 150 Merchant Drive Mount Pearl, NL A1N 4Y9 Ph: 709-364-2253 F: 709-579-2253 sugarmamas@bellaliant.com

The Salvation Army – DHQ

Oliver Langdon, Major Gifts Representative 21 Adams Avenue St. John’s, NL A1C 4Z1 PH: 709-726-2273 F: 709-726-3236 Oliver_langdon@can.salvationarmy.org

Mergers & Acquisitions

Suite 201, 516 Topsail Rd. St. John’s, NL, A1E 2C5 T: 709.364.5600 F: 709.368.2146 W: noseworthychapman.ca

DECEMBER: 2017/JANUARY: 2018

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Member News PAL Aerospace Driving Innovation and Creating Local Employment Federal government invests $5 million in St. John's based PAL Aerospace to expand its global reach and create 150 new jobs.

The Honourable Seamus O’Regan, Minister of Veterans Affairs and Associate Minister of National Defence and Member of Parliament for St. John's South-Mount Pearl, on behalf of the Honourable Navdeep Bains, Minister of Innovation, Science and Economic Development and Minister responsible for the Atlantic Canada Opportunities Agency (ACOA), announced in December 2017 a $5 million conditionally repayable investment in the company through ACOA’s Atlantic Innovation Fund.

“This investment in PAL Aerospace demonstrates our Government’s commitment to creating a robust, innovative Atlantic economy. The commercial potential for the Force

Multiplier aircraft is immense. It is used in many different roles around the world and contributes highly skilled jobs and drives economic growth in Newfoundland and Labrador,” said the Honourable Seamus O’Regan, Minister of Veterans Affairs and Associate Minister of National Defence and Member of Parliament for St. John's SouthMount Pearl.

“The announcement of this ISR asset is transformational for our organization and I want to thank the Government of Canada for their support. We are committed to delivering this platform so our customers can react when they need it most. We are confident that our clients will appreciate the approach that we have taken to provide a flexible, proven, reliable and low-risk solution that gets them the data they need, when and where they need it,” Brian Chafe, CEO of PAL Aerospace said.

Eimskip Mobile Harbour Crane Arrives at Port of Argentia, Argentia, NL

In October 2017, Port of Argentia congratulated Eimskip Canada Managing Director Mr. Jeff Simms and his team on the safe arrival of the BBC Jan and delivery of the Gottwald 6407 model mobile harbour crane previously announced for Argentia.

Board Chair Vivian Smith stated, “This new equipment arriving... is the beginning of what we are confident will be a significant expansion in container cargo activity at the Port and we congratulate Eimskip on this initiative”.

In line with its strategic vision to become the premier heavy industrial seaport in Newfoundland & Labrador, the Port is continuing to work with its tenants, port users and other stakeholders to expand cargo handling and vessel service capacity at Argentia.

SmartICE Honoured by the United Nations

TriNav Group of Companies Acquires Nova Scotia Pleasure Boat Brokerage Company Ocean Yacht Sales

The Directors of the TriNav Group of Companies announced in November 2017 the successful acquisition of Halifax, Nova Scotia-based Ocean Yacht Sales.

The TriNav Group of Companies, which owns TriNav Marine Brokerage, the largest marine-related broker in Eastern Canada, and Fairhaven, Massachusetts-based Athearn Marine Agency, said the acquisition will provide pleasure boat clients with a broader and more comprehensive customer base through the company’s brokers throughout Atlantic Canada and the Eastern Seaboard.

TriNav Director Trevor Decker said the company has been looking for avenues to grow its pleasure boat sales and offerings and the addition of Ocean Yacht Sales will benefit new and existing clients alike.

“Ocean Yacht Sales has always been one

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of the most recognized and respected pleasure boat brokerage companies in Atlantic Canada. The company’s excellent reputation was a direct result of the hard work and integrity of owner John Roy. The entire marine industry was deeply saddened when John passed away this summer after a brief battle with cancer. We are committed to continuing John Roy’s legacy at Ocean Yacht Sales through his core principles of key industry knowledge and excellent customer service.”

The United Nations has honoured Memorial University's SmartICE team for its sea-ice monitoring system and climate change research. SmartICE was awarded a Climate Solutions Award. They are the only Canadian group of the 19 awarded.

SmartICE's research involves monitoring and predicting sea ice conditions impacted by climate change.

"In the North they are trying to deal with these issues, and we need to give them the tools into their own hands to solve and adapt to those issues," said Dr.Trevor Bell who leads the SmartICE Project.

“TriNav's acquisition of Ocean Yacht Sales will combine the talents, expertise and resources of the TriNav Group of Companies to further enhance Ocean Yacht Sales’ expertise in pleasure yacht sales and service. We are very excited to add this very successful company to our group,” Decker added.

DECEMBER: 2017/JANUARY: 2018

Member News radient360 Inks $3.3 Million in Seed Funding from Build Ventures and Killick Capital Energy sector technology company radient360 provides a cloud-based work execution platform that digitalizes work processes and creates powerful data analytics in support of assetintensive industries such as oil and gas exploration and development.

In November 2017 radient360 received a combined $3.3 million in seed funding from Build Ventures and Killick Capital Inc. The funding will be used to expand sales and product development teams and to open a new office in Calgary, Alberta.

“As a young company, we have made great progress to reach this point in our development. With this round of funding and the support of the bright minds at Build Ventures and Killick Capital, we expect to continue that

success as we expand our operations,” said Steve Taylor, CEO of radient360. “radient360 is a company on the move.

Its proven products and strong track record of performance have earned it a loyal following. We look forward to working with them on the next steps in their growth trajectory,” said Patrick Keefe, a partner with East Coast venture capital firm Build Ventures.

Killick Capital agrees with Keefe’s outlook. “radient360 has built a strong foundation in Newfoundland and Labrador’s oil and gas sector. Now they can take that insight and expertise into new markets around the world. We see great things ahead for radient360,” said Mark Dobbin, president and founder of Killick Capital.

ADS is Atlantic Canada’s only Sage Diamond Partner

Atlantic DataSystems (ADS), an IT/ business software solutions company has been recognized by the global software company, Sage, as a Diamond Partner — the first in Atlantic Canada. The Diamond status identifies the company as an innovative leader within the business software solution industry.

ADS was able to reach Diamond status through the sustained work and growth in the Atlantic region over the past 20+ years.

“This recognition means we’re bringing with more and more value to Atlantic Canadian businesses, and we’re honored to be an elite Sage partner who works so closely with the company and our customers,” says Derek Sullivan, Vice President of ADS. Moving forward, ADS anticipates continuing their work in the region and developing their leading position as a Sage provider in Atlantic Canada and beyond. ADS states that this recognition will help the company achieve more growth and innovation with businesses in the region, expand their reach, and create jobs to ensure growth and prosperity for Atlantic Canadians.

Grant Thornton LLP Announces New Managing Partner for Newfoundland and Labrador

In November 2017 Grant Thornton LLP announced the appointment of Tim Fahey, CPA, CA, as the Managing Partner for Newfoundland and Labrador. Tim will lead five office locations in Newfoundland and Labrador. He will oversee market share growth, talent development, and the delivery of a full suite of assurance, tax and advisory services. He will also serve on Grant Thornton’s National Senior Leadership Team and contribute to the firm’s strategy from a national and regional perspective.

“Tim's experience and strong network in the region will add strength to our existing team, particularly our work within the private and public sectors,” said Kevin Ladner, Executive Partner and CEO, Grant Thornton LLP. VOLUME 32: #6

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Canada’s #1 Plan for Employee Benefits

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DECEMBER: 2017/JANUARY: 2018

upcoming events

We encourage all members to register online. Visit www.stjohns.ca/events to register for any of the events listed.

St. John’s Board of Trade 101

Join us for a detailed orientation and refresher on how to get the most out of your membership.

Learn about our affinity programs, networking opportunities, our advocacy work, sponsorships, volunteer opportunities and so much more.

Date: Friday, January 5 Time: 9 - 10 am Location: Board of Trade Office, 34 Harvey Rd., 3rd Floor Cost: Included as a benefit of your membership

St. John’s Board of Trade 101

Join us for a detailed orientation and refresher on how to get the most out of your membership.

Learn about our affinity programs, networking opportunities, our advocacy work, sponsorships, volunteer opportunities and so much more.

Date: Friday, February 2 Time: 9 - 10 am Location: Board of Trade Office, 34 Harvey Rd., 3rd Floor Cost: Included as a benefit of your membership

Outlook Conference and Trade Show

It’s anything but business as usual. Get ready to thrive in 2018 and beyond. Experience an event that unites business leaders and provides opportunities. Build your knowledge and your network at two distinct business events - The Annual Outlook Conference and Trade Show. For more information, contact Margie Davis at 726-2961 ext. 2 or email mdavis@bot.nf.ca

on the

A New World

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for Business

Date: Thursday, February 8 Time: 8 - 4:30 pm Location: St. John's Convention Centre Cost: Contact Margie Davis at mdavis@bot.nf.ca to book conference tickets or a trade show booth

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point of view

Opinions expressed in articles are not necessarily those as held by the St. John’s Board of Trade.

Time to Break Out of Newfoundland’s Political Leadership Prison Newfoundland and Labrador has long been blessed with numerous talented people who have been leaders in areas like politics, business, medicine, innovation, research, broadcasting, law and the arts. The list is almost exhaustive and for that we should be pleased.

Today we still have many human resource riches yet we are not applying ourselves wisely enough in the political realm. We will all likely suffer as a consequence if we do not come up with a new maturity or model of political organization. Old school political partisanship and the type of governance it produces is not what our province needs now. Liberals, Progressive Conservatives, New Democrats, supporters of other parties and anyone who cares about the future of the province need to bravely collaborate to move forward or we may continue to decline.

This is not an indictment against Dwight Ball, Ches Crosbie, and Gerri Rogers or anyone-else who has courageously put their hand up for provincial politics. I have no doubt these people and legions of others are legitimately trying their best.

But, it seems, our political ecosystem is still one that caters to the bar room narrative. Feisty scrappy leaders looking for foes, real or imagined, to battle with for the hell of it because we the citizens are but victims who have been repeatedly screwed over! Are you tired of that?

Certainly I am.

Island as well as Fogo/Change Islands.

Neither community was happy that boats were being changed out from one community to the other. Neither liked the impact on their schedules. Both communities held aggressive protests stopping the ships from sailing until they got what they wanted.

Politicians of different stripes weighed in about the right and wrong of the actual dispute as well as offering potential immediate term solutions. No elected official from any party dared address the real issue – how can we continue to afford to run a multi-billion ferry service to communities in decline? No political official publicly stated that we needed to discuss the reality of how long and how much public money should we continue to invest in places where fewer and fewer people live.

The de facto political behavioral norm is fight, fight, fight, for what you have no matter the absurdity of the spend because if you don’t fight for a ferry to nowhere you will be cast adrift yourself. It is a learned behavior of Members of the House of

We are at a time in our history when we need to collaborate with each other at deep and real levels for the future of the province.

Newfoundland and Labrador’s real problems be they economic, demographic and the futures of rural regions are not going to be solved if we continue to hold ourselves prisoner to the norms of our political culture. What is a winning formula for getting elected is not the gold standard for making a prosperous province.

Let me give one sterling example from a recent stint guest hosting VOCM’s Openline program. In early November I was in the chair when the raging debate for days was about transferred ferries and subsequent service provision to Bell

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Assembly of all stripes. They don’t ditch it because it benefits them.

Our normative practices must change. We need our political leaders and aspirants to stop polarizing our own people to the degree that we do. Newfoundlanders and Labradoreans being pitted against fellow Newfoundland and Labradoreans in some other colored political jerseys is a historical tradition. Look where it has gotten us.

We are at a time in our history when we need to collaborate with each other at

TIM POWERS Tim Powers is the Vice-Chair of Summa Strategies and the Managing Director of Abacus Data. He is also a political commentator for CBC’s Power Politics as well as the Chair of Rugby Canada.

deep and real levels for the future of the province. That is not some naïve rhetorical flourish, it is a requirement. We cannot afford to isolate or ignore people and what they have to offer because they come from a different political tribe. We should also be unafraid to break away from our own political tribalism and the benefits some think it generates.

We the broad public have to demand and in turn reinforce those who are brave enough to push the real conversations that must be had about our paralyzing economic malaise, our antiquated romanticism about rural regions, immigration challenges and recognize we are over governed. We must create the environment where the dialogue is grounded in reality not some bizarro world where the dominant debate of the day is my entitlement to ferry services.

Please do not consider this a personal campaign manifesto. It is not. Rather it is the airing of many private conversations that we all for the good of our province need to unburden, push and stand by in public.

DECEMBER: 2017/JANUARY: 2018

Making It Easy To Choose Local, Social, and Green A BDC Report released in 2013 set the tone for the next decade – consumers want to buy local, social, and healthy.

All good news, because local, social and green bring economic, community, social, environmental and ethical benefits to the people who make up those communities.

Guide to the Good is an online and outreach social enterprise of non-profit thegreenrock.ca ~ Live Sustainably NL, and it was built to make it easier for people to choose local, social and green for their daily lifestyle choices. It grew from a specific need, and is rooted in building relationships with the community, and the planet. The site went live in 2016, is piloting on the Northeast Avalon, and is looking forward to commercialization in 2018.

Founder Kim Todd says, “Ten years ago when our three kids were young, they went to lots of birthday parties. We wanted to buy gifts at a reasonable price from local businesses that would not end up in the landfill, and I knew there were brilliant and creative entrepreneurs selling really cool things, but I didn’t know where they were, or how to access them. That was the problem I needed to solve, and the solution grew from there.”

It turns out, she was wasn’t alone – 80% of respondents in a survey conducted by thegreenrock.ca ~ Live Sustainably NL said that local is a factor in their purchasing decisions, and 86.6% said they would spend more locally if they knew what was available and how to access it.

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80% 86.6%

said that local is a factor in their purchasing decisions

said they would spend more locally if they knew what was available and how to access it

On the other side of the equation were the small local companies – business and organizations striving to make a living and striving to solve community problems – stuggling to capture market share. The Guide to the Good gives the two a place to meet.

Online and through outreach, Guide to the Good promotes local companies (retail, kitchen table, manufacturing, non-profit organizations, et al), and publishes blogs that educate, celebrate and inform about great things going on in the community. It also serves as a tool for local business, social enterprises, and non-profit organizations to connect. All types of companies are coming together to build an ecosystem that help make the Northeast Avalon a strong, diverse, rich and thriving community.

Along with providing an affordable platform for local companies to get contextual market presence, Guide to the Good revenues support thegreenrock.ca community programs, and a percentage

KIM TODD of sales revenue will be donated to local communities in developing countries.

Currently there are approximately 70 local companies featured on the Guide to the Good, with a push on to get more companies involved in the pre-commercial phase. At commercialisation, revenue will be generated through profile fees and other promotional activities. An app that will enhance the mobile-friendliness of the Guide to the Good, and a marketing campaign which will enhance the local movement in the Northeast Avalon and beyond.

thegreenrock.ca ~ Live Sustainably NL is a non-profit organization that promotes sustainable living in the province. Other projects include Business for Good, with support from the Office of Public Engagement in partnership with Dr. Tom Cooper (Business), Nicole Helwig (Centre for Social Enterprise), Dr. Sean McGrath (Philosophy), and Dr. Natalie Slawinski (Business); In It’s Place, a waste diversion program in partnership with Macdonald Drive Junior High and Kids Eat Smart Foundation (et al), with support from the Wellness Coalition Avalon East; and interGeneration, with support from IMPACT! And in partnership with Agnes Pratt Seniors Residence and Waterford Valley High Social Justice Club.

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Croatia Tour

CROATIA

From September 30 - October 11, 2017 our members explored Croatia, Slovenia and the Adriatic Coast with a side visit to Lake Bled, the Dalmatian Coast and Dubrovnik as part of the St. John's Board of Trade travel program.

The trip was an incredible experience and provided an opportunity for members and their friends to visit and learn more about these historic cities while getting to know better their fellow travelers. People do business with people they know and what better way to get to know someone then to spend 12 days travelling together!

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DECEMBER: 2017/JANUARY: 2018

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DUBROVNIK

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working for you 2018 Advocacy Wish List Dear Santa, You must be getting tired of the same wish list from the St. John’s Board of Trade each year.

However, we will continue to ask for the same gifts each year until the business community receives what is required to continue to grow and prosper in Newfoundland and Labrador.

• Population growth: an entrepreneurship category under the Provincial Nominee Program (PNP) • A competitive and fair tax regime for all businesses • Increased partnerships between government and the private and community sectors • Fiscal accountability

Board urges Standing Senate Committee on National Finance for a Comprehensive Tax Review

In November, Chair Dorothy Keating had a chance to tell the Standing Senate Committee on National Finance the Board’s views on the federal government’s proposed tax changes.

Never in the history of the St. John’s Board of Trade have we heard such an outcry regarding taxation measures from our members as what we have heard this year.

This is because the changes under consideration are broad and far-reaching with many unintended consequences.

Keating urged the federal government to: • Take the current proposals off the table.

• Launch a comprehensive tax review with meaningful consultations with the business community.

• Establish a royal commission to undertake a comprehensive review of taxing statutes, guided by the principles of simplification and modernization.

Left to right, Senator Cools, Senator Marshal, Senator Mockler, Dorothy Keating, Bill Sterling, Senator Andreychuk, Senator Oh.

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DECEMBER: 2017/JANUARY: 2018

25th Business Excellence Awards

St. John's Board of Trade celebrates the best in business

The St. John’s Board of Trade recognized some of the city’s most outstanding entrepreneurs today at the 25th Annual Business Excellence Awards. The Business Excellence Awards represent overall achievement across several categories. The recipients have distinguished themselves at the very highest level of success during this business year.

These awards celebrate the achievements of private sector business and community leaders. They also acknowledge the significant contributions our members make to our community and province. On behalf of the Board of Directors, staff, and the 800 members who make up our organization, I congratulate all of this year’s award recipients and wish them many more years of continued success.

—Dorothy Keating, Chair of the St. John’s Board of Trade

The recipients of the 2017 St. John’s Board of Trade Business Excellence Awards are: • Community Impact (20+Employees) Newfoundland Power Inc. • Community Impact (Under 20 Employees) Sequence Bio • Leader in Growth and Sales Ray Creative Agency Inc. • Marketing and Promotional Achievement Spirit of Newfoundland Productions • Customer Service and Reliability Murray Premises Hotel • Innovative Solutions Fonemed • Workplace Excellence Anaconda Mining Inc. • Entrepreneurial Spirit Borrowed & Blu • Community Builder Volunteer of the Year Dr. Andrew Furey

Peter Halley and Shelley Neville of Spirit of Newfoundland hosted the 2017 award ceremony, presented in partnership with the Royal Bank of Canada.

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...the winners are...

Community Impact (20+ employees) Newfoundland Power Inc. This awards recognizes companies with more than 20 employees that are continuously involved in helping out the community and make outstanding contributions through donations, time, effort and other means.

To whom much is given, much is expected.

Newfoundland Power lives up to this responsibility. Newfoundland Power has given nearly 600,000 dollars in support of local communities, through donations, sponsorship and volunteerism. Most impressively their employees roll up their sleeves and dedicate over 3000 volunteer hours annually. In 2017, they provided in-kind services to over 30 organizations from printing services to the use of corporate tents, and bill inserts. Be it - Rainbow Riders, the Dr. H. Bliss Cancer Care Foundation, the Community Food Sharing Foundation, Canadian Blood Services - Newfoundland Power employees can be seen on the front lines volunteering.

Community Impact (under 20 employees) Sequence Bio This awards recognizes companies with fewer than 20 employees that are continuously involved and make outstanding contributions to the community.

This start up punches above its weight in giving to the community. One of their first hires was for the position of Director of Community Engagement.

Their volunteer hours are impressive and the organizations they get involved with are numerous. They also demonstrate some unique ways in giving back! Sequence Bio used their own social media platforms to publicize fundraising activities and raise awareness adding over 82,000 interactions. They are regular contributors at Hacking Health marathons, where technology innovators, healthcare professionals and community advocates strategize solutions for challenges facing our healthcare system. Sequence Bio used their own social media platforms to publicize fundraising activities and raise awareness adding over 82,000 interactions.

They are regular contributors at Hacking Health marathons, where technology innovators, healthcare professionals and community advocates strategize solutions for challenges facing our healthcare system.

Leader in Growth and Sales Ray Creative Agency Inc. This award recognizes companies that are experiencing an increase in demand for their product and service resulting in significant growth in sales.

Ray Creative Agency Inc. is an independent, strategic and creative advertising boutique. They have witnessed some impressive revenue numbers over the past year. Not only has there been consistent growth in new business and staffing levels, but the financial performance of the business continues to improve and impress as well. Over the past two years, revenue has grown by 367%! In September 2017, Canadian Business and Profit magazine declared Ray among Canada’s Top New Growth Companies. They are specifically built for project-based business, which is the direction the advertising and marketing industry is moving.

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25th Business Excellence Awards Visit stjohnsbot.ca for full coverage!

Marketing & Promotional Achievement Spirit of Newfoundland Productions This award recognizes companies who stand out in a crowd. One that is original and provides results to their bottom line through their marketing and promotion.

Spirit of Newfoundland Productions is celebrating 20 years in business, to mark the occasion they created the BIG Spirit Reunion Gala bringing together performers from the past and present. Spirit launched a 5-month campaign that focused on Spirits brand of Music, Magic, Love and Laughter to communicate the cause (The Masonic Hall’s Restoration Fund) and sell tickets. Using social media, they shared memories through old photos and created 20 videos. Through a community partnership they acquired photographic art and sold prints and Masonic swag. They created a VIP option for ticket buyers, used ticket incentives, giveaways and fun social media contests. The Big Spirit Reunion Gala had a sold-out run.

Community Builder Volunteer of the Year Dr. Andrew Furey This award recognizes an individual who is committed and volunteers in the community. This individual is one who is seen as a role model in the community, within to their organization and someone who has made a difference from these contributions.

Dr. Andrew Furey is the founder and driving force of Team Broken Earth. Team Broken Earth is a volunteer-driven relief effort made up of doctors, nurses and other healthcare professionals from across Canada. Due to the compassion, drive and vision of Dr. Furey, the first team started here in Newfoundland in response to the dire need for medical assistance in the wake of the 2010 earthquake that leveled Port-au- Prince, Haiti, killing over a quarter of a million people and injuring countless more. Seven years removed from that devastating earthquake, the team has grown to be a nation-wide effort with over 1000 medical relief volunteers, and has expanded to include relief work and assistance in Nepal, Bangladesh, Nicaragua and Guatemala.

Entrepreneurial Spirit Borrowed & Blu This award recognizes a company that not only offers new and exciting products and services that meet market needs but one that will achieve similar, if not greater, success in the future.

Borrowed & Blu is an event planning and design company and the decorator for the 25th Business Excellence Awards. In the past 2 years they have doubled their annual billings and they are expanding to Nova Scotia. They not only decorate for weddings, but events like Atlantic Business Magazines Top 50 CEO’s and other corporate occasions. In the Spring of 2018, they will move into a new showroom and warehouse. Borrowed & Blu remains focused on the growth and expansion of their business and staying ahead the trends in event design.

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St. John's Board of Trade celebrates the best in business

Workplace Excellence Anaconda Mining Inc. This award recognizes companies who have provided an exceptional work environment through things such as staff development, work and life balance, fair employment, staff appreciation, and much more.

Anaconda Mining Inc. is a TSX-listed gold mining, exploration and development company on the Baie Verte peninsula. Anaconda attributes it success to their commitment to core values including Safety, responsibility and resourcefulness. The company has a strong commitment to employee education, training and mentoring. They encourage ingenuity, creativity and independent thinking with a monthly Golden Nugget award where employees receive $250 toward a community organization of their choice. Winner of Profit magazines’ award for one of the Best places to work in Atlantic Canada, Anaconda continues its winning ways. In the words of Anaconda’s President: “It takes more than one person to build a company. Finding the right, likeminded people, getting them on the bus and cultivating them you can achieve almost anything.”

Innovative Solutions Fonemed How are you being creative or relevant? This award recognizes a business that provides innovation through a new product, process or positioning.

Fonemed provides remote tele-medicine and biometric monitoring to 10 million individuals worldwide. They developed the Fonemed Health Management System (HMS). HMS has fundamentally changed Fonemed and allowed them to pursue clients, partners and sectors that were previously outside of their scope. Deployed in 2016, it is now in service throughout, Canada, the United States, Puerto Rico, Haiti, Dominican Republic, Peru and Venezuela. The Government of Saskatchewan recently licensed Fonemed’s software to provide clinical operations for their provincial 811 service line. This is a 10year contract that has a total value in excess of $2.1 million. Without innovation, Fonemed could not have pursued this contract.

Customer Service & Reliability Murray Premises Hotel This award recognizes overall achievement or improvement in dedication to customer satisfaction through service, or development of an outstanding product or service.

Murray Premises Hotel is a modern Boutique hotel located in a National Historic Site. Currently, they are the only hotel in St. John's who is a part of the Expedia +VIP Access program. They have also been recognized by booking.com. Through TripAdvisor, they have received the coveted Certificate of Excellence for the last 7 years in a row and consistently stay in the top 3 rankings of hotels in St. John's. This year they designed a series of value added packages to help improve their guests overall experience. This includes partnering with other local businesses, as well as some creative amenities such as roses and champagne on Valentine's Day and party favours and Guinness on Paddy's Day.

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...and the big winner is... Sequence Bio Visit stjohnsbot.ca for full coverage!

Business Excellence Award Sequence Bio Business Excellence Award is the most prestigious award presented by the St. John’s Board of Trade. The winner of this award recognizes innovation, creativity, sales growth and a passion for success. This year, the Board is proud to shine the spotlight on Sequence Bio.

Sequence Bio is a Newfoundland and Labrador biotechnology company striving to improve how we treat diseases and develop medicines. Researching the unique genetic composition of our population to transform how we understand, treat, and prevent the diseases that impact Newfoundlanders and Labradorians. They do things a bit differently at Sequence Bio. And that makes sense, because when you’re trying to transform drug discovery, you can’t do the same old things again and again. Using innovation, building a nurturing, creative and collaborative environment for their employees and fostering a commitment to their community Sequence Bio is going places. From their “No Meetings Wednesday” to their support for Choices for Youth Momma Moments program their hearts, and minds are in the right place.

Thank you to all of our sponsors for your support for this year's 25th Business Excellence Awards Presenting Sponsor

Platinum Sponsors

Awards Sponsors

Decor Sponsor

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on the job Brendan Hagerty email: bhagerty@bot.nf.ca tel: 726-2961 ext. 116

In November, the St. John’s Board of Trade organized an event that focused on workplace culture, creativity and practices that enrich the people who matter most, your staff.

Whether we like it or not, our workplaces are changing at lightening speed. The values of young professionals are not necessarily the same as the older generations’, and that’s not a bad thing. It’s a good thing! Creativity is given a chance to flourish and people are taught that mistakes can lead to success.

company’s culture and how small, strategic changes can produce a workforce that leaves work each day not dreading the next. An early morning stretch, a healthy snack or a quiet room to clear the head can do a lot of good.

Creating a healthy, productive and efficient work culture starts with you. We can all create change, we just need to understand where change starts.

Work and life can co-exist.

Non-traditional retention methods are now being noticed and embraced. If you want to keep young, bright and energetic talent, you must adapt to these changes. This underlying theme was evident throughout the Work Balance Life event. The good news is that many local businesses are adopting new and innovative approaches to retaining staff and keeping them motivated and happy.

Our youth are demanding this, and it looks like they’re getting it. Gone are the days of working at a desk from 9-5. Productivity differs for everyone, if working from a coffee shop makes you happy and more productive then that’s fantastic.

During our half day information session, five extremely talented BoT members proudly spoke about their respective

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Brendan Hagerty with St. John's Board of Trade, Lisa Bragg with The Cahill Group, Don-E Coady with DC Design House, Sonia Byrne a leadership consultant, Terry Hussey with Vigilant Management, and Kim Todd with Guide to the Good. Missing from photo: Ryan Osborne with OZ Coaching and Charlene Brophy with Fonemed

DECEMBER: 2017/JANUARY: 2018

E V A S THE E T A D

on the

A New World

FEB

08 2018

ST. JOHN’S CONVENTION CENTRE

for Business

OUTLOOK CONFERENCE AND TRADE SHOW HELP YOUR BUSINESS PREPARE FOR THE FUTURE CONNECT WITH OTHER BUSINESS LEADERS NETWORK WITH OVER 90 EXHIBITORS

2018 It’s anything but business as usual.

Get ready to thrive in 2018 and beyond. Experience an event that unites business leaders and provides opportunities.

Build your knowledge and your network at two distinct business events - The Annual Outlook Conference and Trade Show.

For more information, contact Margie Davis at 726-2961 ext. 2 or email mdavis@bot.nf.ca

Sponsors

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New York, Chicago… St. John’s?

Wines of Bordeaux sampling event comes to St. John’s as part of an 8-city North American tour USA & Canada 2018 Tour Toronto: January 18 St. John’s: January 19 Montreal: January 20 New York: January 22 Chicago: January 23 Denver: January 24 San Francisco: January 25 Los Angeles: January 26

On January 19th, 2018, Newfoundland Labrador Liquor Corporation (NLC) hosts Wines of Bordeaux at the Sheraton Hotel, St. John’s. Guests to the one-night-only occasion will enjoy a truly intimate and educational wine tasting experience with many of the world’s most well established winemakers.

Each year, members of the Union des Grands Crus de Bordeaux (UGCB) tour the globe, sharing the passion and quality of what are widely considered to be the world’s finest and most complex wines.

From January 18th to 26th, UGCB will make 8 stops throughout the United States and Canada. Locations include some of North America’s largest metropolitan centres, including New York and Chicago, with St. John’s standing out as just the third Canadian city on the tour and the only Atlantic Canadian host for the event.

According to Steve Winter, President & CEO of NLC, the uniqueness of Bordeaux blends distinguishes these wines from global competitors. “The distinctiveness of these wines is that they are blends of grapes grown in the region. Instead of being singular varietals, it’s the blending of 3, 4 or 5 individual varietals to produce a wine unique to the vintage that makes Bordeaux so special. A different vintage from the same Chateau, more often than not, will have a different blend year over year. These slight changes produce wines that reflect both the terroir of the Chateau as well as the impact of the specific year.”

With 47 Châteaux representing 2013 and 2014 vintages, guests will have an opportunity to taste from among 114 wines. These will be available to purchase at an on-site store staffed by NLC employees, and will be available on a limited time basis through select NLC Liquor Store locations.

“Come discover your own taste and experience the best wine the area has to offer,” remarks Winter.

For additional information on Wines of Bordeaux, visit www.nlcevents.com.

To learn more about UGCB and the Bordeaux wine-growing region of France, visit www.ugcb.net.

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DECEMBER: 2017/JANUARY: 2018

Ambassador Dreams Begin with a Plan Review Your Changing Needs You may also be interested in discussing: Solutions that will protect your family or business in the event of death Your insurance protection, wealth management, and benefits program An analysis of your retirement program The advantages of insuring your mortgage with life insurance versus mortgage insurance offered by the bank Savings and retirement solutions for both personal and group needs including Tax-Free Savings Accounts and Registered Retirement Savings Plans Protection of your estate from excess taxes and fees

We’re living in interesting times. There are changes in the cost of living, in legislation, in the workplace, and many personal changes that affect you, your family and your way of life.

Does it seem that you don’t have enough time to review your financial plans or your retirement strategies? Life’s busy these days and it can be a challenge to find time for important tasks such as reviewing your financial plan. Yet, each stage of your life will have different needs. A regular review is essential to make sure your plan continues to meet your changing needs.

Why not invest a few moments in making sure you and those you care about are protected, and that you’re financially prepared for the future? It can really make a difference.

Here are some checkpoints that may concern you: I have purchased a home.

I have a mortgage that is up for renewal.

I have entered a new business.

I no longer have a group benefit plan at work.

I have acquired a personal or business loan.

I have changed my job.

I have added to my family.

I have changed my marital status.

I have not updated my will.

You have dreams and goals for your future and the future of your family.

To ensure you meet your goals, it’s important to have a plan. I can help you update your financial plan to reflect your evolving needs. I’ll use this information to review your plan, and I’ll respect the confidentiality of your personal information.

I’m proud of my association with Sun Life Financial, a respected global financial services organization that has been helping Canadians realize their financial goals for more than 150 years.

JENNIFER BAKER Advisors like Jennifer believe in contributing to the communities in which we work and live with charitable support, our time and our expertise.

Jennifer Baker, CPA, CMA, Advisor with Sun Life Financial has been educating Newfoundlanders with leading life and health solutions to protect their families and businesses. She has been an Ambassador with the Board of Trade for the past 2 years and continues to support and help promote businesses in our local community.

Jennifer Baker, CPA, CMA Advisor | Sun Life Financial 19 Plateau Park, Paradise, NL A1L 2R7 709-690-0969 Cell jennifer.baker@sunlife.com www.sunlife.ca/jennifer.baker

40 COMMONWEALTH AVE. MOUNT PEARL No long term commitment necessary

709 747.3850

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 Offices from 115 to 450 Sq. Ft.  24/7 Access  Wireless Internet  Office Cleaning  Parking  Utilities (Heat & Light)  Snow Clearing 709 364-FLEX (3539)

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www.thebusinesssuites.ca

www.image4.ca

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The New Age of Digital Marketing Gone are the days of extensive print media, costly billboard and radio advertising for the smaller businesses.

Small businesses are recognizing the power of social media and the numerous low-cost benefits it brings. Social media is increasing brand recognition and improving brand loyalty resulting in higher brand authority, increased conversion rates and increased inbound traffic. Intelligent application of social media tools results in better search engine rankings, and richer customer experiences at an affordable price. It can result in revenue and profit gains only dreamed of by small companies even just a few years ago.

Over few years, The Doctor’s House recognized and implemented a successful strategic social media plan. By taking an asset approach to content creation and reviewing customer engagement on syndicated posts through various social media platforms, we’ve been able to gauge our customer interests and build brand loyalty.

is an opportunity to authenticate your customer service standard, and relate on a person to person basis. This also sets a template for improved customer insight.

It allows you to take inventory of exactly what your customers’ interests are as well as behavioural patterns. By doing this, you also create a path for higher conversion rates and more repeat business from old, present, and new customers. Search Engine Optimization (SEO) now relies on much more than blog posts, title tags, meta descriptions and distributed links pointing back to your site. It now incorporates your brand recognition through social media platforms such as Facebook, Instagram, Twitter, Pinterest, etc. How active you are on social media platforms impacts your legitimacy, credibility and trustworthiness to more

JERRY BRYNE CO-OWNER

What we have found is that it’s important to generate content that expresses the identity of your brand through human interaction. Customers already know what your business is about, but more importantly, they want to know about the people behind it. Through customer engagement on posts, images, videos or shares, an opportunity exists for your business to improve trust and repeat business through social verification. Every interaction you have with your customers

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than just consumers. It significantly impacts how you are received by the hidden artificial intelligent engines which can significantly impact your business – good and bad.

For example, through Facebook Insights you can gather intelligent information on your posts traction. The number of posts per day, as well as timing of posts, will differ for each business and their target audience. What may work for some, may not necessarily work for others. At The Doctor’s House we’ve recognized that most of our previous and current customers react best to updates on the “daily life” within the organization; whether this is updates about the animals, gardens, trails, weddings, corporate events, community engagement posts, etc.

They want to see more than what it is we offer, they want to see who we are and what we really represent as reiterated by our customers, not by the owners.

It’s important to understand that as humans, we value connection over anything else. We want to feel connected to a person, place or thing. By offering “insider insights,” that you wouldn’t find on our website or through other marketing channels – social media allows that connection. It builds mutually valuable relationships between the business and its customers.

Apartment-style hotel located in bustling St. John’s neighbourhood; just minutes from the airport and historic downtown, close to major travel routes, shopping centres, popular tourist attractions, government services and hospitals. Our fully-furnished suites offer the same amenities as a typical hotel but so much more – spacious living room, fully-equipped kitchen, dining area and separate guestooms. We offer unparalleled comfort and value for guests looking for more space than just a hotel room!

• 1, 2 & 3 Guestroom Apartment-Style Suites • 24/7 Front Desk with Express Checkout • Pet Friendly • Free Local Newspaper • Free Parking • Free Shuttle Service • Business Area • Free Wi-fi • Guest Laundry

Daily, Weekly & Extended Stay Rates Unparalleled Comfort & Value!

• Meeting Space • Fitness Centre • HomePort Market

3 Wadland Crescent St. John’s NL A1A 2J5 • 1-888-754-9822 • info@homeporthotel.com • Homeporthotel.com

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You’ll be going oui, oui, oui all the way home.

A grand sampling of 2013 and 2014 vintages

Friday, January 19th, 2018 Sheraton Hotel, St. Johnʼs

Purchase Tickets in-store* or nlcevents.com *St. Johnʼs, Mount Pearl, Paradise and Long Pond Liquor Stores

Tickets

$99 + HST

Great Christmas Gift Idea

About the SPCA St. John’s The SPCA St. John’s is an adoption-focused agency helping homeless cats and dogs find happy beginnings. The SPCA also works to encourage and assist with spaying and neutering across the Avalon Peninsula, helping make animal homelessness a thing of the past.

All work of the SPCA is based upon the Five Freedoms of Animal Welfare. This philosophy states that an animal’s primary welfare needs can be met if five basic freedoms are followed:

1

2

3

4

5

Freedom from hunger and thirst

Freedom from discomfort

Freedom from pain, injury or disease

Freedom to express normal behaviour

Freedom from fear and distress

The SPCA St. John’s provides very important animal welfare services to the community by offering temporary shelter to unwanted animals while seeking permanent homes, and educating and creating community awareness of animal welfare issues. The Animal Health and Protection Act recognizes the role of the SPCA in addressing animal cruelty.

While the SPCA St. John’s does not have enforcement powers under the Animal Health and Protection Act, there are provisions concerning custody and care of seized animals that apply only to inspectors, a municipal authority, the Minister or the SPCA; not to any other person, group or agency.

The value of these services is recognized by the public who support 97% of the SPCA St. John’s operational budget through financial and in-kind

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contributions. The role of the SPCA in assisting enforcement personnel by helping to arrange for transport, shelter and care of animals is significant. It is only through professional and confidential working relationships such as this that animals will be protected and removed from neglectful and abusive situations.

The SPCA St. John’s is usually at or near maximum capacity. Between January 1, 2017 and November 27, 2017, the SPCA St. John’s took in 1,038 thousand animals, including: one bird; 850 cats; 168 dogs; one reptile; nine small and furry critters (e.g., hamsters); and nine rabbits. Each year, this number increases.

The SPCA St. John’s works to curb pet overpopulation and homelessness. Cats can have up to three litters a year, and

dogs can have up to two. This leads to thousands of unwanted, homeless, suffering cats and dogs in our province.

The SPCA St. John’s is committed to reducing this problem by offering spay and neuter assistance to those that need it.

One hundred percent of the animals that are adopted out to new families by the SPCA St. John’s are spayed or neutered, in addition to being vet-checked, vaccinated, treated for fleas and worms and microchipped before going to their new homes.

The SPCA’s Spay and Neuter Assistance Program (SNAP) program is geared towards pet owners on the Avalon Peninsula who are in financial difficulty or in a situation where their needs or their pet’s basic needs are compromised as a result of not being spayed/neutered.

For more information about the programs and services offered by SPCA St. John’s, or to find out how you can help, please contact us: Tel: 726-0301 Email: info@spcastjohns.org Website: www.spcastjohns.org twitter.com/spcastjohns https://www.facebook.com/SPCAStJohns/

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around the board

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DECEMBER: 2017/JANUARY: 2018

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northern opportunities

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Member Profiles

Bonshaw Media is your one-stop, full service digital marketing agency that will fulfill all your digital marketing needs. We help businesses effectively and efficiently communicate their stories.

We are more than a digital marketing agency.

We are passionate professionals who push boundaries with an innovative digital experience.

Our experienced team specializes in web design and development, social media marketing, search engine optimization, display and content marketing on all digital platforms. We deliver results that matter.

Contact: Jamie Edgecombe Tel: 709-699-6941 Email: edgecombe.jamie@bonshawmedia.com Web: www.bonshawmedia.com @BonshawMediaNL

Autism Society, Newfoundland Labrador (ASNL), is a provincial organization dedicated to promoting the development of individual, lifelong, and community-based supports and services for people with autism spectrum disorder (ASD), their families, and caregivers. For individuals on the autism spectrum, ASNL provides social & life skills development, career services, pre-employment training, community recreation, support networks and advocacy. For caregivers and families, it offers resources, family events, support groups, workshops and navigational support. For the community, it offers awareness & education sessions, conferences, workshops and more. The Avalon Region, one of four regions, operates two social enterprises: The Pantry Café & Catering and Good Roots Gardening.

Tel: 709-722-2803 Email: info@autism.nf.net Web: www.autism.nf.net Facebook.com/AutismSocietyNL @AutismSocietyNL

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We are building and infrastructure project leaders.

Our Get It Right Solution™ ensures we get it ready, get it built and get it performing – so investors, owners and occupants are certain of success.

Colliers Project Leaders was founded on a single powerful idea: the provision of a dedicated team of project leaders working on behalf of the project owner. Since 1989 we have been representing the owner’s interest, providing a single point of responsibility for project success. We are trusted advisors to capital projects.

Tel: 709-237-8700 Email: steve.matthews@colliersprojectleaders.com Web: colliersprojectleaders.com linkedin.com/company/colliers-project-leaders/ @colliers_PL

Relaxation, comfort, and worry free! These are just three words to describe your vacation when you use the services of E and B Travel Service.

We work closely with our supplier and clients to match and design a vacation that is a wonderful memory and not a nightmare. Whether you like to travel as a family or with a group of friends we will layout your vacation so that when you return home you feel rejuvenated and ready for your next bucket list destination and experience.

We also specialize in ensuring our fallen heroes of WW1 and WW2 are never forgotten with designing special anniversary group guided trips to the battlefields of Europe. In order to have a productive workplace, you and your employees all need time to unplug and just relax. We will meet you at your office, home or here at our office to plan your next life experience. Start today to book your appointment.

Tele: 709-728-8803 Email: dwinsor@tpi.ca Web: www.eandbtravelservice.ca @derek1958 and@dday75th2019 www.facebook.com/travelwithderek/

Collective Architecture + Design Inc. is an architecture studio based in St. John’s, Newfoundland that specializes in custom modern design. Co-founders, Kelvin Nyathi and Shanna Nyathi, share a passion for connecting people with good spaces. We seek to improve upon our built landscape and positively impact human lives through thoughtful design. We see the value of engaging our clients throughout the process, guiding them from design concept to completion of a project. Our project types include new homes, cottages, renovations, and small commercial buildings. Services include: Needs Assessment and Programming, Custom Architectural Design, Interior Space Planning, Construction Documentation, Contract Administration and Project Management.

Tel: 709.747.3348 Email: hello@collectivearchitecture.ca Web: www.collectivearchitecture.ca CollectiveArchitectureDesign/ collectivearchitecturedesign/ company/collective-architecture-design-inc.

OZ Coaching provides functional fitness and lifestyle coaching to business professionals as well as custom corporate wellness programs.

Ryan Osborne is the owner of OZ Coaching and a Certified Kinesiologist, Certified Ergonomic Coordinator, and public speaker. With extensive experience conducting seminars/workshops to local and international companies, my philosophy centres around fostering functional healthy and active lifestyles with an emphasis on work-life integration.

Personal services include posture and joint restoration, post-injury rehabilitation, functional assessments and programming, and habitual lifestyle coaching. Corporately, my areas of expertise are work-life balance, office ergonomics and injury prevention.

Contact: Ryan Osborne, NLCK, CEC Tel: 709.689.9274 Email: ryanosborne@ozcoaching.me Web: ozcoaching.me OZCoaching.me in/ozcoaching/

I 31

the economy Newfoundland & Labrador

FLASH SHEET

Percent Change

Current Month

Same Month Last Year

NL

Canada

Thousands

528.8

530.3

-0.3%

1.2%

Thousands

224.3

229.0

-2.1%

1.7%

Percent

14.5

15.2

-0.7

-0.7

All-Items (October, 2017)

136.1

134.9

0.9%

1.4%

Food (October, 2017)

144.5

144.9

-0.3%

1.3%

Energy (October, 2017)

165.5

164.6

0.5%

1.0%

All-Items excluding Food and Energy (October, 2017)

128.8

127.3

1.2%

1.4%

Tonnes (000's)

164.0 p

198.1

-17.2%

..

$ Thousands

5,971,692 p

5,843,623

2.2%

7.0%

Number

26,847

26,718

0.5%

5.5%

Housing Starts, All Areas (3rd Quarter, 2017)

Number

461 p

455

1.3%

11.4%

Median House Price - Bungalows, St. John’s (35d Quarter, 2017)

Dollars

301,409

306,410

-1.6%

--

Barrels

59,814,151 p

54,767,970

9.2%

--

POPULATION: (Estimated as of July 1, 2017) LABOUR: Employed, Adjusted (October, 2017) Unemployment Rate, Adjusted (October, 2017) CONSUMER PRICE INDEX (2002 = 100):

VOLUME OF FISH LANDINGS: (January - October, 2017) RETAIL TRADE (NAICS): Unadjusted for Seasonal variation (January - August, 2017) NEW MOTOR VEHICLE SALES: (January - September, 2017) HOUSING:

OIL PRODUCTION: (January - Septmeber, 2017)

For more information contact the Newfoundland and Labrador Statistics Agency Source: Economics and Statistics Branch (Newfoundland and Labrador Statistics Agency), Department of Finance

Dedicated to helping your business succeed Whether you need advice on tax planning, managing cash flow or strengthening your operations, our St. John’s office is ready to help.

Let’s start the conversation. kpmg.ca/stjohns

32

I

DECEMBER: 2017/JANUARY: 2018

St. John's Board of Trade

Save 3.5 cents per litre*

with the Esso Business Card Program

Whether you have a small sales force or a large fleet of service vehicles, the Esso Business Card Program gives you exceptional fuel savings, powerful and easy-to-use fuel management tools and broad acceptance at nearly 1,800 Esso stations in Canada.

Advantages

$

Drive more money to your bottom line with volume discounts Easily pay bills, manage cards and track expenses with our time-saving online tools.

Reduce or eliminate unwanted driver spending with purchase restrictions

For more information or to enroll, please contact an Esso Sales consultant:

Steve Perry Sales Manager, Nova Scotia/Newfoundland sperry@wilsons.ca p. 1-709-235-1611

f. 1-902-486-7507

*New accounts only. Valid at participating Esso locations. Rebates earned will be credited directly to your account(s).

Eligible only for members of the St. John's Board of Trade.

Esso is a trademark of Imperial Oil. Imperial Oil licensee. The Esso Business Card program is administered by WEX Inc.

ESS 20140620

Every project is different, and so are your insurance needs.

Make sure you’re protected on every project by calling Wanda Green - Manager of Contracting and Surety at Steers Insurance. With 25 years of experience with construction risks and bonding, she’s the expert contractors trust, province-wide.

Call Wanda today at 709-570-1466 or email wgreen@steersinsurance.com.