Leaflet on Montgomery County's Non-Emergency Government Information Number and Services. For emergency calls, residents should continue to call 911. MC311 allows customers to call an easy to remember number to access County information and services. You can also access information and create or track service requests on the website at www.mc311.com. Hours of operation are Monday through Friday, 7 AM to 7 PM. Spanish representatives and a language interpretation service for other languages are available. The phone number for MC311 in Montgomery County is 311. Outside of Montgomery County, call 240-777-0311. The TTY number is 301-251-4850. Reminder: Call 911 for emergencies. To find out more information, go to www.mc211.com. Print copies of this leaflet are available in the Silver Spring Regional Center office located in the Silver Spring Civic Building on the second floor.