MASTER Selling your house Kamran

Questionnaire Seller

THANK YOU!

Hello,

My name is Jesica Spencer. I am the owner and broker of Spencer Real Estate. I am so grateful for the opportunity to help with your move. You are in such great hands with your agent, Kamran. It is a blessing to have him as a Realtor on our team! While you will work primarily with Kam, please know that he has an entire team behind him. My full-time staff and I are here to support and guide you through anything you need along the way.

As you know, Kamran is a breath of fresh air. He is energetic, knowledgeable, smart, and an absolute pleasure to work with. As Kamran's coach and mentor, I have had the pleasure of watching him grow into an exceptional Realtor.

Kamran consistently goes above and beyond for his clients, taking the time to really understand their needs and ensure that their goals are met. He is a great listener, and his ability to communicate clearly and effectively is a huge asset to his clients. I have heard nothing but positive feedback regarding his professionalism, knowledge, and dedication to his clients' needs.

Kamran's knowledge of the real estate market is unparalleled. He stays up-to-date with the latest trends and developments in the industry and is always on top of the latest technology, marketing, and advertising strategies. His forward-thinking approach is a real asset to our team, and his passion for innovation is truly inspiring.

In addition to the technical skills he acquired at Michigan State University, Kamran has a natural ability to connect with people. He is friendly, and approachable and is always willing to take the time to answer questions and offer guidance. His Christian and family values make him highly effective at building relationships with colleagues, clients, and industry peers, and his reputation as a trusted advisor is well-deserved.

Overall, I just know you will love working with Kamran as much as I do. I have no doubt that he will exceed your expectations. Please do not hesitate to contact me if you have any questions as you move forward.

Jesica Spencer Broker/Owner Spencer Real Estate

Highly recommend! Spencer Real Estate is one of a kind. They helped me tremendously! They took their time with me and was always there when needed. They made the home-buying process easy. Without them, I wouldn't have gotten as lucky as I did in finding the perfect place to call home.

-Ann

Jesica is amazing I can’t begin to tell you how many times she put my family first when it came to buying our new home, she made sure we got to see every house we sent her that day or the next morning, & when it came to selling our home the whole team was top notch communication was always there & Jesica made sure I knew what was going on at all times! I highly highly recommend SRE for all your homebuying or selling needs! -Kasey

Testimonials

Jesica and her team are amazing! Julia and Jesica were both always there when I needed them for showings and questions about purchasing my new home. Spencer real estate is a five-star and beyond real estate agency!!

-Tina

Jesica is caring, professional, confident & one of the most dedicated, motivated & driven individuals I've ever met. She will ensure you are happy with her services.

She is knowledgeable beyond her years in the field. I highly recommend Jesica, you won't be disappointed.

-Kateri

We met Jesica through a cold call. We weren't really ready to sell yet, but she came to our house to discuss selling. She told us about her marketing plan and we just loved her. We signed papers that night, knowing we wouldn't sell right away... but we knew we would use Jesica. Once we called to have her list our house she had it sold in less than a week and the entire process was super smooth! I would absolutely recommend Jesica to anyone!

-Shane

Spencer Real Estate is amazing.

I described my goals for finding a new house, and they found something better than what I had imagined. On top of that, they're very trustworthy and will not let you down. I highly recommend.

-Michael

My family has worked with through Spencer Real Estate for 7 years now. They helped us buy our first home (2015), sell it, buy our second home (2018), sell it, and now helped us find our forever home (2022). Jesica has a wonderful staff and support to step in where needed to answer any questions we had and set up walk-throughs in a very timely manner.

I’ve known Jesica for quite a while and when in need to find a home quickly she was the person I called. She took the time to ask me what I was looking for in a home, how much I was willing to spend monthly on my mortgage, and made sure I understood everything that was happening during each process If I had a question she answered it in a timely manner! She is great to work with and will be using her again when I sell my condo she helped me find!

-Bailey

Referral from Past Client First time Home Buyer Relocation Client Buyer & Seller

Buyer & Seller For Sale by Owner

WHAT’STHEDEALWITH RamseyTrusted?

Here’s what it means to be endorsed by Ramsey:

I fully believe in the Ramsey mission and teachings. That means I’m here to walk alongside you and help you win on your journey.

SERVICE YOU DESERVE

I value serving over selling and I am always dedicated to providing the excellent customer service you deserve.

REAL RELATIONSHIPS

I work closely with the Ramsey team to make sure I’m meeting their high standards. And I care about helping you make the decision that’s best for you and your family.

SHARED VALUES WORTHY OF TRUST

I have the full backing of the Ramsey team, who has helped millions get (and stay!) out of debt and work toward financial peace.

Looking forward to working with you!

O P E R A T I O N S

Working behind the scenes for you

Jesica Spencer

Owner/Realtor/Broker

Jesica oversees all transactions that take place at Spencer Real Estate. She helps to guide her agents through the process of helping their clients feel as comfortable as possible in their buying/selling/moving process.

Susan Robinson EXECUTIVE ASSISTANT

Susan helps expedite the process from contract to closing on your home. She previews, reviews, and submits your sale documents to the title company. Susan also coordinates price reductions, offers, inspections, and appraisals to ensure the road to the closing table is a smooth one for you!

In the morning, Julia works side by side with Jesica to promote business and help support our agents. In the evening, she upholds our Pinky Promise, as the showing agent, to help our clients tour homes and take the next step in purchasing.

Julia Slezak Administrative assistant/Realtor

Our Trusted Affiliates

Independence Lending’s mission is to provide borrowers with all the information necessary to be able to make the right financial decision for them and their families when purchasing or refinancing. Independence Lending is not looking to “sell” you a mortgage, but to be your trusted advisor, guiding and educating you so that you feel confident in making the right decision when it comes time to purchase a home or refinance your current home.

Titleocity is an innovative Title & Escrow Services company with a powerful operations team ramped up and ready to work for you! For your convenience, we cover the entire state of MI, offer mailaways, and alternative closing options to best fit your client needs. Let us know how we can help build your business and make you shine all the way to the closing table! Meet our leadership and sales team!

Looking for a home inspection? From the moment you place your initial call to us till the moment we hand you your completed report, you will be treated with the best in courtesy and professionalism We know your time is valuable so be assured that we will arrive punctually and prepared to start at the appointed time.

Taking the proactive approach

1

Expose your home to thousands of people through our SRE Network

2 Generate potential buyers for your home through our several advertisements.

3

Make your home better than the competition with professional photography.

4

Generate buyers for your home through our robust social media marketing campaign.

5

With our "Maximum Appraisal Guarantee," we assure you that you will receive top dollar for your home!

6

Exclusive Client Relations system to allow for instant follow up with buyers and constant communication.

7

We will feature your home on Real Estate search engines such as Real Comp

8

Host an open house, when necessary, for buyers and agents to preview the property.

9

Follow-up with agents who have shown your home for feedback from their showing.

10

Put our entire "Sales Force" of specialized associates to work for you.

Pre-Listing

Checklist

Kitchen Interior

Fill in holes and cracks on walls

Fill driveway cracks

Re-paint patio

Repair and clean gutters

Ensure lights are working

Wash windows

Replace broken windows

Clean patio and patio furniture

Replace torn screens

Trim trees and shrubs

Add colorful plants

Remove weeds from flowerbeds

Mow the lawn

Add a new clean welcome mat

Exterior Garage

Ensure there is no pest infestation

Organize to create more floor space

Cover exposed wiring

Seal or paint floors

Ensure garage door is working

LaundryRoom

Clean all surfaces

Ensure area is clear of clothes

Organize shelves

Wipe off stains on washer and dryer

Organize detergents neatly

Eliminate all odors

Clean blinds and curtains

Add a fresh coat of paint

Mop all hardwood and tile floors

Professionally clean carpets

Repair holes and cracks in walls

Clean windows and window wells

Fix leaky faucets

Remove all valuables

Replace broken light fixtures

Add lamps to dark spaces

Organize closets

Organize basement

Clean baseboards and trim

Declutter and arrange things neatly

Clean A/C filters and vents

Clean fireplace

Fix cracks and molding

Replace worn out rugs and pillows

Remove excess and worn out furniture

Remove family photos

Bedrooms

Arrange the room to create space

Organize closet items and shelves

Paint with neutral colors

Clean nightstands

Remove photos

Put fresh bedding and fluff pillows

Deep clean refrigerator and stove

Organize and clean to create space

Ensure all appliances are working

Clean cabinet fronts

Clean sinks and put away dishes

Minimize items on countertops

Remove magnets on refrigerators

Hide trash can inside closet

Hide all cleaning supplies

Clean and organize pantry

Bathrooms

Eliminate all odors

Clean toilet, tub, shower, and mirrors

Clear countertops of all personal items

Ensure toilet works properly

Hang new and unused towels

Replace caulk in sink/bath/shower

Clean and clear grout

LivingRoom

Clean, declutter and dust all surfaces

Clean shelves and wall art

Vacuum upholstery and drapes

Replace worn cushions and carpets

Ensure room is spacious and inviting

Place fresh flowers on table

Fluff and arrange pillows

Moving

Time your move successfullyChecklist

Moving is so stressful for many reasons but planning out your move can help you manage Use this checklist to help you prepare for your move and to make it as painless as possible

8 Weeks Out

Schedule in-home estimates with reputable moving companies and compare

Request time off work/ child care for moving day

Request school transcripts and register at new school

Sort through things to keep, sell, give or trash

Create an inventory of your home

6 Weeks Out

Start gathering boxes and other moving containers

Address necessary home repairs in your current home

Sell what you can

Donate items in good condition that you did not sell

Throw away items you ’ re not moving

4 Weeks Out

Select your moving company or reserve your rental truck

Start packing - separate valuables and label each box

Gather all financial, legal and medical records in one place

Research professional services like doctors, dentists, or vets if your move requires you to change providers

Find cable and internet providers who serve your new

address and schedule your installation appointment

Confirm travel plans

2 Weeks Out

Cancel or transfer utilities, services and gym membership

Forward medical records

Confirm your rental truck

Dispose of hazardous materials

Submit a change of address with your local post office

Plan meals to use up food in fridge

1 Week Out

Pack an overnight bag for everyone moving

Pack an essentials box for what you’ll need for the first few days

Have cash on hand to tip movers

Moving Day!

Wake up early and ready to tackle the day

Protect floors and carpets

Give movers a tour and moving instructions

Dispose of all trash

Finish the final cleaning

Take pictures and videos of the empty place to prove move-out condition

Do a final walk-through of each room to ensure there is nothing left behind

Leave keys and garage door openers

Notes:

PROFESSIONAL PHOTOS

We shoot high-resolution photos which are equivalent to the naked eye. This means dust, dirt, and clutter will be seen A deep cleaning will do wonders for the way your home shows prior to picture day!

At Spencer Real Estate, we have a professional photographer on staff ready to take beautiful photos of your home! Our photographer has been working with Spencer Real Estate for the last four years and has photographed many of our homes. He knows exactly how to capture the perfect shots of your home to attract as many buyers as possible!

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Photography Checklist

A picture is worth a thousand words This saying has never rung truer than when you are in the process of selling your house Use pictures to your advantage and capture your house in the best light Follow this checklist to ensure your listing stands out

Interior

Clean and clear kitchen countertops

Deep clean all appliances and sinks

Remove magnets from refrigerator

Clean and clear bathroom countertops

Remove toothbrushes, soaps, etc

Place fresh towels and rugs

Clean toilet bowls and tile grout

Declutter and organize closets

Rearrange furniture as needed

Replace burned out bulbs

Make all beds and fluff pillows

Open window treatments and blinds

Remove personal photos and items

Put all clothes in closets / drawers

Turn off ceiling fans

Remove pet items

Organize children’s toys

Exterior

Remove any yard clutter

Sweep porch, deck, patio areas

Repaint front door if needed

Landscape

Remove weeds and trim shrubs

Clear all vehicles from driveway

Freshen up pot plants

Add a new welcome mat

Clean windows and window wells

Clean patio furniture

Open up umbrellas

Hide all lawn equipment and tools

Pressure wash walkways/driveway

Ensure house numbers are clean and visible

You've received your first showing request! Great! Now it is time to prepare your home for buyers to walk through. We typically suggest you are not present for showings as buyers like to envision themselves living in the home. They will be accompanied by a licensed agent during this time.

To prepare your home for a successful showing, we recommend completing the following:

Tuck away any personal documents you would not like a stranger to see; including personal photos, mail, calendars, or medications.

Invest in air fresheners! Buyers love a home that smells fresh.

Place any dirty dishes in the dishwasher and take out the trash. Take animals with you during the showing. Make all beds in the home and fluff the pillows.

If you have any paperwork regarding recent updates, leave them on the counter for the buyers to review.

THE FIRST AND MOST IMPORTANT STEP IS TO CLEAN, DE-CLUTTER, AND DEPERSONALIZE!

Checklist Showings

Ifyou’reshowingin1hour

Sweep and mop all hard surfaces

Vacuum all carpets

Make all beds and arrange pillows

Put all loose items in a basket and store it in your car

Turn on all lights

Draw curtains and blinds

Clean and wipe down toilets

Clear all bathroom countertops

Ifyou’reshowingin30minutes

Sweep and mop all hard surfaces

Vacuum all carpets

Put all loose items in a basket and store it in your car

Wipe down toilets and countertops

Wipe down the sink and all kitchen countertops

Ifyou’reshowingin10minutes

Put all loose items in a basket and

store it in your car

Turn on all the lights

Draw the curtains and blinds

Wipe down toilets and countertops

Clear out the kitchen sink

Wipe down all kitchen countertops

Take out the trash and hide the trashcan

Make sure the home smells fresh

Light candles or other neutral scents

Throw out the garbage and hide trash cans

Make sure your pets are secured

Pick up pets' toys and kids' toys

Take out the trash and hide the trash can

Make sure the home smells fresh

Light candles or other neutral scents

Throw out the garbage and hide trash cans

Make sure your pets are secured

Pick up pets' toys and kids' toys

Wipe down the sink and all kitchen countertops

Take out the trash and hide the trash can

Make sure your pets are secured

ShowingTime is an appointment request system, which allows Real Estate Professionals to schedule showings for properties in real-time. We use this system in order to get all showings of your home scheduled quickly and to personalize showing requests individually to each of our client's needs As soon as your home is active on the MLS, agents will be able to schedule showings through this system It is completely up to you to determine how these appointments are scheduled. We can require a certain amount of hours' notice, showings during specific times, or even restrict showings if something unexpected comes up

If your property is vacant, it is common to set showings to "Go and Show " This means Agents can schedule a showing right away without coordinating a time Once a showing is scheduled, you may still receive an email, text, or phone call to stay aware of when the property is being accessed All agents are confirmed as licensed Realtors in the State of Michigan before they are provided a lockbox code to the property All purchasers will be accompanied by this Realtor during the showing

Once showings begin to happen, you will also start to receive feedback indicating how your home is showing and what buyers are thinking of it. After every single showing the buyer's agent is emailed to fill out a feedback report on behalf of their clients. If we do not receive feedback, it is our Client Care Associate's responsibility to follow up with the agent daily in order to obtain it for you. We email, text, and call the buyer's agent in order to do our best to get as much feedback as possible for you! Feedback is typically delivered within 24-48 business hours. Below are the questions asked to each buyer's agent after they show your home.

WHAT TO EXPECT

You have received an offer on your home! Depending on the activity on your property, we may suggest handling the offer in a few different ways:

Highest & Best Situation: If there are multiple showings scheduled on your home, high interest, and multiple offers; your agent may suggest setting a "highest and best" deadline. This means we ask all agents and buyers to submit their strongest offer by a certain day and time. This not only gives all buyers an opportunity to preview the property, but also submit their bid on the home. In most cases, this situation works out in your favor and buyers increase the strength of their offers At times, however, a buyer can decide they no longer want to compete with other purchasers and withdraw their offer.

Accept/Counter/Reject: When you receive an offer, you have the ability to accept, counter or reject the offer. If the offer meets all aspects of your wishes in selling your home, you may accept the offer as is. If your agent suggests you counter the offer, we can do so verbally until the agreement is met. Finally, if an offer is not attractive to you, you do have the option to verbally reject the offer without a counter. We always suggest providing at least some sort of counteroffer, as buyers' situations can always change.

When you are preparing to sign an offer, be sure you have excluded any/all items that you would not like to include in the sale. This could be window treatments, light fixtures, mirrors, tv mounts or anything else bolted to the wall. If it is secured to the wall (unlike a picture) it is expected to be included in the sale. In addition, if you have any assessments on the property, we must negotiate them prior to accepting an offer otherwise it is expected to be assumed in full by the seller. Please make your agent aware of any of the conditions above Once an offer is accepted, if it includes an inspection, the inspection contingency will begin Your agent will then explain the timelines for this inspection period. From there, an appraisal will most likely occur before closing as well. If you have any questions regarding these contingencies before closing, ask your agent!

What to expect

when they are inspecting

Scheduling: The buyers will schedule the inspection the same way they scheduled showings but usually with a few days' notice.

Arrival: The inspector will arrive on the scheduled day and time. (It is VERY common for the inspector to arrive 30 minutes early and inspect the exterior of the home prior to the agent’s arrival.) You can expect the inspector to be professional, knowledgeable, and efficient.

Process: The inspector will start by examining the exterior of the home, looking a the roof, siding, and foundation. They will then move inside, looking at each room and system, including plumbing, heating, and electrical. They will check for safety issues and other concerns.

Time: The inspection will last between three and four hours, depending on the size of the home. You should plan to be out of the home for the entire inspection. We want the buyers to feel comfortable asking the inspector questions about maintaining their future home.

Theinspectionforourhomeisscheduledfor:

Weanticipatehavingtheresultsby:

Pre-InspectionChecklist

Preparation is key Prepare your home for the inevitable home inspection and pass it with flying colors Use this checklist to help as you walk through your home, room by room, and address the things a home inspector would see

Grounds

Trees in good condition without overhanging or touching the roof

Landscaping, driveway and walkways in good condition with no significant cracks

Drainage away from the house with no standing water

No evidence of leaks from septic tank

Deck and stair railings are secure

Detached garage, shed, fence and deck show no rotted wood or evidence of termites

Interior

Floors, walls and ceilings appear straight and level without visible stains, cracking or damage

Doors open easily and latch properly when closed

Lights and switches operate properly

Adequate number of electrical outlets in each room

Heating and air conditioning vents in all rooms

Fireplace has no cracking and shows no staining

Fireplace flue has been cleaned and is lined

Smoke detectors and carbon monoxide detectors are working properly and located properly

Stairway treads and risers are solid

Exterior

Exterior walls appear straight with no sagging, bowing or staining

Windows and door frames appear square

Siding has no cracks, decay or curling

Bricks show no damage or cracks in joints

Stucco shows no large cracks

Paint is not flaking or blistered

Roof shingles are not missing or damaged and show no curling or cupping

Gutters show no decay and drain properly

Chimneys appear straight and undamaged

Automatic garage door operates properly and stops for obstructions

Kitchen

Visible plumbing under sink is in good condition and shows no signs of water damage

Ground fault circuit interrupter (GFCI) receptacles for all electrical outlets located within 6 feet of sinks

Working exhaust fan vents to outside

Garbage disposal is operational

Water flow to sink is adequate and drains properly

Dishwasher drains properly and shows no evidence of leaks

Built-in appliances operate properly

Cabinets are in good condition

Bathrooms

Visible plumbing under sink is in good condition and shows no signs of water damage

Ground fault circuit interrupter (GFCI) receptacles for all electrical outlets located within 6 feet of sinks

Adequate water pressure for hot and cold water at all fixtures

Tub, shower and sinks drain smoothly

Toilet flushes and fills properly

Toilet is stable, with no rocking or stains at base

No evidence of leaking around base of tub or shower

Basement

No evidence of moisture

No evidence of water damage to above floor

No staining or major cracks in exposed foundation

Sump pump operates properly

Visible floor joists show no damage, decay, or staining and appear straight

Electrical Systems

Wiring is in good condition

Service panel has normal capacity with cables attached correctly

Cables are secured and protected

No exposed electrical splices

Crawl Space

Adequate ventilation to the exterior

No evidence of damage from moisture and insects

Insulation between crawl spaces and heated areas

Water supply and waste pipes are insulated

Attic

No evidence of staining from roof

Structure shows no damage or decay

Adequate ventilation through soffit vents and end louvers

Insulation is sufficient and installed properly

Electrical splices are contained

Heating & Cooling

No gas odor

Air conditioning and heating operate well

Air filters are clean

Flues have no open seams and slow up to chimney connection

Cooling unit has no visible rust

Duct work is in good condition

Plumbing

Visible pipes have no damage or evidence of leaks

Water heater shows no signs of rust

Manufacture date of water heater is within length of expected use

Water pressure falls within accepted range

Hot water temperature does not exceed 125degrees Farenheit

Safety Check

Carbon monoxide detectors

Smoke detectors

Circuit breakers

Adequate lighting

Inspection Results

Findings: After completing the inspection, the inspector will prepare a report that outlines any issues found, as well as any general maintenance concerns. These will be categorized as either safety concerns or general recommendations.

Negotiations: The agent for the buyer will contact your agent

should repairs or a price reduction be requested as a result of the inspection. We will request to review the report and decide how to proceed. If there are safety concerns, then you may need to address them before selling the home. If there are general maintenance concerns, then you may want to address them as well to make the home more marketable. We can always try to negotiate with the buyers to determine who will pay for certain repairs or maintenance.

Moving Forward: Once any negotiations have been settled, and agreements have been reached, we will either proceed with this buyer or return the property to the market. Don't be nervous about the inspection. The inspector is there to make sure that the home is safe and functioning correctly, at the end of the day, that’s what we want for the buyers.

The Appraisal

The appraisal is an opportunity for the lender to assess the property The lender is inspecting the property to ensure there are no health or safety concerns. The appraisal is also an opportunity for the lender to ensure the bank is making a sound financial investment. The appraiser is going to give an estimated value for the property. The appraiser is licensed in the state of Michigan and works directly for the lender.

5. Tips and suggestions to prepare for the process:

1.

Inspection: The appraiser will request the inspection through Showing Time. They will be in and out of the home relatively quickly. Please plan to be out of the home during the inspection period.

3.

2. Provide Documentation: If you have any paperwork to support recent upgrades, such as receipts, permits, and contracts, make sure you have them on the counter for the appraiser to review.

4.

Information: Please make a list of improvements you have made to the home since you purchased the home. If we showcase upgrades and renovations this could improve the appraised value by helping the appraiser understand the value of the updates you have made.

Comparables: We will provide a list of recently sold properties to the appraiser for their review.

Results: We can expect the results of the appraisal within five business days. When I have the results I will report back to you with a plan for moving forward.

Theappraisalinspectiononyourhomeisscheduledfor:

Weanticipatehavingtheresultsby:

Title Work

Ordering title work is one of our first steps in selling your home. We order title work at the very beginning of the process. You can expect a call or email from our friends at Titleocity even before your home is listed on the market.

Title work is the process of investigating public records to confirm the legal ownership of a property. Titleocity works hard to find mortgages, liens, encumbrances, or other legal claims that could be attached to the title of your home. Most commonly we find mortgages that have been paid off, but the lien still needs to be removed from title by the mortgage company. These are often relatively simple corrections but they take time and have to be done prior to closing.

After the title investigation, Titleocity will issue a title insurance policy that helps protect you from liability in the event that there's a discrepancy down the road stemming from the time you owned the home.

We trust that you'll enjoy your experience working with Titleocity as much as we do. We have vetted many title companies over the years, and Titleocity delivers the highest level of service to our clients. They help facilitate much of the closing process as well.

Clear to Close

Our preferred lender Sean Smith, co-owner of Independence lending, answers common questions on the closing process:

What does it mean to be "Clear to Close"?

Appraisal has been received and cleared.

Title has been reviewed by the lender and title company and there are no outstanding liens or impediments preventing the sale.

Credit, income, and assets have all been thoroughly verified by the lender, approving the borrower for the new mortgage.

What happens now?

By law the borrower is required to receive estimated closing numbers at least 3 business days prior to closing.

Once those numbers have been received by the buyer the closing can be scheduled for anytime after those 3 business days passed.

Final numbers will be confirmed by the title company and lender once the closing date and time are confirmed.

Be sure to review your closing statement (HUD or ALTA) to ensure :

You are receiving any reimbursements owed to you by the buyer per the purchase contract.

If you have an outstanding mortgage balance confirm the payoff amount is included and is correct.

If any of your proceeds are being held in escrow after closing (such as funds used to pay final bills or rent) confirm with the closing agent when to expect the remainder of those funds and how you will receive them.

Clarify with the title company how you would like to receive your sale proceeds (via wire or check) if you wish to have them wired, you will need to have your bank's wiring instructions with you at the time of closing.