Meet The Agency

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M E E T T H E A G E N C Y 01

We use our boutique approach, creative marketing, cutting-edge technology and unforgettable client service experience to place the world at your front door.

Unlike traditional brokerages, The Agency fosters a culture of collaboration. Behind each one of our agents is the knowledge and resources of an entire global team. By working together, we can offer our clients better representation and a true competitive edge.

After all, more of the same is never an option.

Average Annual Sales per Agent Globally

Average Global Sales Price $ 9 . 4 M

$ 6 0 B in Global Sales Volume # 1

$ 1 . 6 M

T O P L U X U R Y B R O K E R A G E

Inman’s 2022 Golden I Awards

7 Y E A R S

Inc. 5000 Fastest-Growing Private Companies

4 Y E A R S

Financial Times: One of The Americas’ Fastest Growing Companies # 1 8

Among RealTrends Top 50 Firms in Average Sales Price by Sides at $2.5M

RealTrends 500 List of Top Residential Brokerages

Our agents rise above the rest with the support of The Agency brand

2 , 0 0 0 + A G E N T S 1 0 0 + O F F I C E S

1 C O N N E C T E D C O M M U N I T Y

To us, real estate isn’t just business. It’s personal. We can talk about the market conditions, the statistics and the technology all day long. And yes, we have that down to a science. But we want to talk about what really matters.

When it comes down to it, real estate is and always will be a very personal experience. Each property tells a story. It’s a real estate agent’s job to take that story and bring it to life. To find the buyer ready to craft the next chapter. Real estate is about people serving people. That connection will never, and should never, disappear. You wouldn’t open your front door to just anyone, would you?

Neither would we.

Make yourself at home.

BILLY ROSE Founder & Chief Culture Officer
RAINY HAKE AUSTIN President
PHILIP LANG Founder & Chief Business Officer
MAURICIO UMANSKY Founder & CEO
DAVID WALKER Founder & Chief Strategic Officer

Spencer Hirst

Spencer Hirst brings a fresh perspective and a wealth of diverse experiences to his burgeoning real estate career. Originally hailing from Connecticut and with a background in hospitality, entrepreneurship, and pharmaceuticals, Spencer now serves buyers and sellers across Marin in pursuing their real estate dreams. For Spencer, real estate is a transformative experience not just about transactions, but about aligning every aspect of life with clients' real estate goals. He thrives on the dynamic nature of the market, seizing the opportunity to create value and make strategic moves for his clients. Spencer's journey spans industries and continents. A graduate of Providence College with a BA in Political Science, he spent 12 years in Jackson, Wyoming, where he worked as a ski instructor before founding a successful clothing brand and retail store. Upon moving to the Bay Area, Spencer served as President of North America for a NASDAQ-listed Swedish pharmaceutical company. Outside of work, Spencer is an avid outdoorsman who enjoys skiing, hiking, horseback riding and spending time with his wife and two dogs. His passion for giving back extends to his volunteer work with SEO Scholars of San Francisco, where he mentors underserved high school students, embodying his commitment to making a positive impact in his community.

“This is my first time being a tenant in New York.”

Honestly, I could never find such a perfect apartment by myself. Juliana is very considerate, and reliable. She did so much work and finally found the apartment that could fulfill everything I expected. She would explain everything patiently for me, making me feel very comfortable. Sometimes, I even thought that I may have relied on her too much! I’m totally happy with the broker fee because her services deserved it.

“Juliana was fantastic to work with.”

She was extremely responsive to all communication and she always responded with a smile. She was thorough and attentive. She listened closely to everything that I felt was important in finding a new living space and genuinely seemed to care that I found my perfect spot. She helped make what was a very stressful move across the country, into a much more manageable and pleasant experience. I would recommend her to anyone I know!

B U Y E R T A R G E T I N G 03

Real estate can be wild, so why not enjoy the ride?

We use our proprietary technology platform to inspire human connection, ease the transaction process and support our clients every step of the way. We use the data we capture and the people we reach to sell your home efficiently and for top dollar.

It can be that simple.

Our biggest collaborative tool is our fully-integrated CRM, which allows our internal, global network to communicate, promote listings and source more qualified buyers.

Our CRM provides data-driven input to predict who is most likely to buy and empowers our agents on your behalf.

The ultimate goal: more exposure and swifter sales.

Lead Generation

We don’t wait for buyers to come to us. We go to them. A primary focus of our technology is to capture and vet prospective buyers for our listings. We identify leads from multiple sources and use data-driven insight to determine who is qualified to buy and when.

Wealth Mapping

It’s all about who we know. The Agency’s wealth intelligence software discovers buyers based on a property’s attributes. Our agents can search by location, hobbies, interests, business alliances virtually anything it takes to target prime clientele. It then provides multiple ways to connect with those buyers. Tech with a human connection. The way of the future.

Real estate marketing is all about the digital footprint. That happens to be our specialty. TheAgencyRE.com has over 4.3M website views per year. Savvy buyers from all over the world can easily shop our listings and connect with our team from the comfort of their computer.

With our globally connected networks across 10 counties (and counting), no matter where you’re searching, we can help.

Multiple Language Options

Adjustable Property Measurements

Automatically Updated Currency Conversions Based on Your Location And Much More…

A T Y O U R S E R V I C E 04

It’s an experience. And we’ve rekindled the art of white-glove service at every price point.

Anticipating our clients’ needs and going the extra mile is just our standard. Our agents strive to surprise and delight. They handle every detail of the transaction to ensure a smooth, seamless transition.

Yes, it’s possible.

Our strategy is simple: Everyone gets the red carpet treatment.

Every property, from the one-bedroom condo to the sprawling estate deserves its debut. No two properties are alike and each has a story to tell. Our full-service creative division excels in the art of marketing and branding real estate, having positioned some of the world’s most iconic properties. They custom tailor marketing strategies to make each listing compelling and relatable.

Masterful design and powerful storytelling all in a day’s work.

Advertising

Our method: Tell a story and make it memorable. Whether digital or print advertising, our campaigns provide maximum exposure and ensure our listings stand out from the crowd. Fitting in was never our style.

Digital Campaigns

Targeted, thoughtful, strategic. We use powerful analytics and data science to guide our digital campaigns and ensure we reach the right buyers at the right time. Today’s buyers are the most knowledgeable and tech-savvy in history. Your brokerage and your agent should be too.

Say goodbye to the one-size-fits-all marketing standard. A full suite of print materials allows each property’s individual character and personality to shine. We create tangible touchpoints that leave a lasting impact long after a prospect’s first interaction with a property.

Media Hits That Translate to Sales Activity

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Press Placements Annually

Editorial Coverage that Equates to Hundreds of Millions in Advertising Dollars Los Angeles, New York & Miami-Based Team H U N D R E D S

of articles in The Wall Street Journal, The New York Times, Los Angeles Times, Architectural Digest, Robb Report, Mansion Global, San Francisco Chronicle, and more

The power of the media is in the palm of our hands. Our in-house, bi-coastal Public Relations team keeps everyone talking about The Agency and our properties. They hold long-standing relationships with some of the world’s most influential journalists, influencers, and tastemakers. They ensure we’re always part of the conversation.

Social media has evolved into a driving force of global real estate sales. It’s no longer just about posting photos of a listing. It’s about creating unique content that engages with all audiences across all platforms.

Our dedicated social media strategists study trends and algorithms to enhance content performance and drive our digital strategy.

Our secrets are your secrets.

One of the World’s Most-Followed Residential Brokerages on Social Media

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Average Global Impressions per Post

5 1 %

Increase in Direct-Referral Traffic on Instagram Year Over Year

Followed by Verified, High-Profile Clientele including C-Suite Execs, Athletes, Celebrities & Influencers

Brand Partnerships

The Agency partners with luxury brands to offer strategic opportunities that garner measurable results. We present our clients with partnership opportunities, from intimate private events to VIP launches and event sponsorships, to ensure maximum exposure among targeted potential buyers.

Philanthropy

When we give, you give. Our agents come together in every market to advocate for their communities. They support a wide range of charitable organizations to make a difference on a local and global scale. The Agency’s official charity partner Giveback Homes is committed to creating social change by building homes for families around the world. By working with one of our agents, you immediately become part of our community and philanthropic mission.

Everything you need during your home buying and selling journey

The Agency’s local expertise and unrelenting commitment to best-in-class service for our clients have earned us a reputation for being unlike any other brokerage—in the best way possible. Our Core Services partners provide a one-stop network of expert guidance and exceptional service throughout the homeownership journey before, during and long after the transaction. Learn

Relocation Department

When you’re looking to make a big move out of your city, state or country—The Agency’s Relocation Department is here to make it as easy as possible. Our in-house team of accredited location specialists pairs clients with the right agent in the right place at the right time, leveraging their incredible relationships with companies and real estate professionals worldwide. All handled with exceptional, turnkey service from start to finish.

Reliable experts and a global network of premier properties—wherever you’re going. One brokerage connects you to the world.

Have someone in your corner, in every corner of the world.

The Agency x New American Funding

As one of the top mortgage companies in the nation, New American Funding offers numerous home purchase financing options, including Conventional, Jumbo, Non-QM and more.

NAF also offers exciting programs that match the needs of today’s homebuyers and sellers, competitive interest rates, industry-leading turn times, a mortgage servicing team that leads the nation in customer satisfaction and much more. The mortgage experience of your dreams is just a few clicks away.

We’re here to help!

Serving Clients In The United States (Excluding Hawaii)

The Agency x Cross Country Mortgage

When it comes to home financing and tech-savvy mortgage tools, The Agency is a proud partner of Cross Country Mortgage because we believe our clients deserve the best, whether searching for competitive interest rates, exceptional customer service and seamless coordination of the home buying or home investing process. Paper-free and pain-free as it should be.

Pre-approval is available in minutes. Experience Cross Country Mortgage’s full suite of mortgage financing services while getting answers to all of your mortgage questions.

Serving Clients In the United States & Canada

The Agency x Choice Home Warranty

Buying or selling a home can be nerve-racking, especially if a system or appliance breaks down unexpectedly. Home warranties help cover unexpected repairs due to normal wear and tear. Partnering with Choice Home Warranty, the nation’s leading home warranty provider, brings our customers value like never before by providing financial protection against expensive unforeseen home repairs.

Whether you are a home seller or a home buyer, The Choice Home Protection Plan provides repair and replacement coverage for your home’s most important systems and appliances, and it comes with features such as the Homeowners’ Insurance Deductible Reimbursement. Choice Home Warranty’s network of qualified service pros saves you time and effort when a problem arises.

Serving Clients In the United States

The Agency x Pillar to Post

A home inspection is an in-depth investigation of a home prior to purchase or sale. The Agency has partnered with the world leader in home inspections to ensure buyers and sellers have an expert advisor they can trust.

The home inspection process includes a thorough survey of the whole house to assess the property’s condition. The inspector’s job is to discover deficiencies to inform decisions and avoid unforeseen, expensive repairs.

Serving Clients In the United States & Canada

The Agency x Closed Escrow, Inc.

Transferring ownership of a property can be a complex process, whether you are a first time home seller or a seasoned investor. With over 30 years of experience and thousands of happy clients, Closed Escrow is with you every step of the way. From facilitating constant communication and providing key updates on the status of documents to keeping a realistic, simplified timeline while always maintaining the highest level of professionalism, they ensure a seamless transition and peace of mind throughout the transaction.

It is important to choose an escrow service with a track record of closing the escrow smoothly and securely to avoid the stress and potential costs of a bad escrow. If you need help setting up the escrow process for your property sale, Closed Escrow offers the easiest and fastest escrow in California.

Serving Clients In California

The Agency x myNHD

With over twenty years of providing Disclosure Reports to the real estate industry, myNHD continues to bring you the industry standard in Natural Hazard Disclosures. It’s the fastest, easiest way to secure your reports for both residential and commercial transactions. myNHD has been the industry leader for decades and continues to provide the best in customer service and exceptional value.

Serving Clients In California

The Agency

Agencia Insurance

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Built on the belief that homeowners deser comprehensive insurance, Agencia Insura you protect your home and loved ones. Ag financial products, including home, life, cas liability coverage, to ensure the future of secure. Insurance is not one-size-fits-all. W buying a seamless and interactive experie your every need. Our mission is to be the s most convenient way for people to protec family, their property and personal belon peace of mind.

Serving Clients In California &

The Agency x U.S. Bank

U.S. Bank Private Wealth Management helps our clients build, preserve and use their wealth wisely. With Private Wealth Management, you’ll have a dedicated Private Wealth Advisor who will work to understand your goals. Your advisor will gather a team of experts in planning, tax, investments and trusts to develop your personalized wealth strategy. Their relationship pricing also helps buyers secure competitive rates. This team works closely with clients to achieve a sustainable mortgage solution and offer a suite of curated products including jumbo, super jumbo, lot, construction and bridge loans, HELOCs and margin lines. With no limit on loan amounts, working with U.S. Bank will inspire you to dream bigger.

Serving Clients In The United States

S E L L I N G Y O U R

P R O P E R T Y 05

So how do we do it? By making what’s ours, yours. Let’s make some noise.

Collaborative Culture

Your agent isn’t going it alone. We take care of our agents, so they can take care of you. Your personal, local guide is backed by a global team of experts. A whole team in your corner. One for all and all for one.

Service-First Approach

Never wait, never wonder. Our boutique approach promises concierge-level service from beginning to end, from listing to closing. And we don’t stop there. In fact, we’ve only just begun. No matter where you’re going, we can take you there.

Marketing Strategy

Custom-tailored and compelling. Our in-house team of designers, copywriters and digital strategists ensure each listing stands apart from the crowd. They weave stories, visually and stylistically, to make a property a work of art.

Public Relations Reach

Our in-house team makes the headlines black, white and red all over. They leverage our reputation in the media to position The Agency prominently in international and local media. Recipients of numerous PR awards, they consistently garner our agents and listings impressive editorial placements in prominent news publications.

Social Media Prominence

Being one of the world’s most-followed residential brokerages certainly has its perks. Our agents leverage our strategy to promote their properties and engage with buyers worldwide. It’s a small world after all.

Growth Strategy

Quality over quantity always. Weekend warriors need not apply. We choose our agents and partners carefully. We seek out like-minded rebels and collaborators, choosing character and culture over suits and ties.

(Ask us about The Agency’s Rule #1.)

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