Good Neighbor Policy & Neighbor Complaints

Please be considerate of your neighbors and help maintain a quiet, clean, community environment for all to enjoy.

Sync up your schedule with The Fountains quiet hours (10:00 PM - 8:00 AM).

Make sure the sound on your TV or speakers - or any other noise - cannot be heard outside your apartment door.

If you live in an upstairs apartment home, be mindful of your downstairs neighbor and avoid jumping around or walking heavily. Take off hard-bottomed shoes like boots or heels when you walk in the door.

Consider adding a few rugs to your home to dampen any noise.

If you have children or larger pets living with you, please help them keep noise to a reasonable volume and reserve playtime for outside.

Keep in mind that evening and nighttime hours are not an appropriate time for loud household tasks like vacuuming, rearranging furniture, hanging pictures, etc.

ALL POLICIES IN THIS HANDBOOK APPLY TO RESIDENTS AND THEIR GUESTS.

Noise Complaints

IN THE CASE OF A NOISE COMPLAINT CONCERNING

A NEIGHBOR, FOLLOW THESE RECOMMENDED STEPS:

If you feel comfortable, speak to your neighbor, and attempt to resolve the issue. They may not be aware of the disturbance.

If the problem persists, contact the Management Team at (469) 828-1139 or via email at fountains@spectrumprop.com.

Package & Mail Delivery

There are designated mailboxes throughout the community. You can check your mail using the mail key that you received upon moving in. Packages will also be delivered directly to your door.

Common Areas

The common areas are regularly cleaned and sanitized. Help keep the community clean and litter-free by picking up after yourself, your guests, and your pets.

If you notice any common areas that are not as clean as they should be, please contact the Management Office at (469) 828-1139 or at fountains@spectrumprop.com .

THE FOLLOWING ARE A FEW REMINDERS TO MAKE SURE THE COMMON AREAS STAY CLEAN AND SERENE:

Keep your belongings in your apartment. If you enjoy biking or use a bicycle for transportation, bring it into your apartment instead of leaving it on your patio/balcony.

Be sure to take all personal belongings with you when leaving any common areas.

If you use any recreational equipment or shift furniture around at the pool, remember to return them to their original locations for the next resident to use.

Please wipe down any fitness equipment after you are done using it.

If you are using sunblock or suntan oil at the pool, please lay down a towel to protect the pool furniture.

Keep noise to a minimum and remember to use headphones when listening to personal music devices.

Decorating

The Fountains strives to maintain the community’s attractive appearance. Take pride in your community and help maintain it to the highest level of standards.

WHEN DECORATING, KEEP IN MIND ...

No structural changes or additions may be made to the exterior of the building including patios and balconies. Patios and balconies may not be used for storage. The Management Team reserves the right to monitor the appearance of your patio or balcony.

If you want to decorate your front door for a holiday or season, a decorative wreath is a nice touch. Just be sure to use a wreath hanger that hangs from the top of your door instead of nailing or screwing it into your door. Also, do not forget to take it down or replace it once that season or holiday is over.

You may hang items on your interior walls, but make sure the holes are small and do not cause any damage. Use reusable/removable adhesive strips/hooks to avoid damage to the walls. These can typically be found at your local hardware or retail store like Target or Walmart.

Patios & Balconies

The Fountains commitment to cleanliness also includes patios and balconies. Here are a few reminders about the community policies to make sure these standards are met:

ALLOWED

Outdoor Furniture

Towels Clothing Trash

Unplanted Pots

Bicycles

Recreational Equipment

Signs or Flags, including those for seasonal or sports-related purposes

Shade canopies and/ or screens anywhere on the exterior of the building

Grills and appliances