Safety Information

General Guidelines

Fire Weather

Maintenance Emergencies

Gated Entries and Limited Access Systems

Out of Town Notice

Safeguarding Young Residents and Guests

APARTMENT SAFETY INFORMATION

General Guidelines

Your safety is a top priority - while safety or security cannot be guaranteed, the sense of comfort you feel in the community is important. The Fountains has various features and policies in place to safeguard residents and the community. However, the best manager of your safety is you.

Throughout the following pages are some tips and guidelines you can use to protect yourself and your belongings.

Emergency Maintenance Phone Number: (469) 828-1139

Observe Community Rules & Regulations

All policies are in place to protect residents and ensure a healthy and safe living experience. So, for everyone’s enjoyment, be sure to follow the community’s policies (both posted and in your lease agreement) for all common areas and amenities.

Avoid Risky or Dangerous Behavior

Using The Fountains community facilities and amenities is solely at the risk of the residents, occupants, and guests. Please take responsibility in avoiding risky, dangerous behavior that could potentially harm yourself or others when using the amenities.

As stated in your Apartment Lease Contract and in the Texas Apartment Association Security Guidelines for Residents, the community provides no guarantee of personal safety or security. The Fountains does not provide personal security services for residents or their guests. For this reason, it is strongly recommended that you:

Obtain adequate renter’s insurance coverage for your personal belongings.

Obtain adequate automobile insurance coverage.

If you notice any suspicious activity, call 911. DO NOT call the Management Office until you have contacted 911. This will waste precious time.

Help fight crime by calling 911 in any emergency or if you ever feel like your safety is threatened. Report any suspicious activity you observe, and help the police by focusing on details, like tag numbers, make and color of car, landmarks, and detailed descriptions of individuals.

Have your keys handy so you can access your car or home quickly.

Only open your door if you can identify or are expecting a guest, and never leave young children at home unattended.