Southwest biz volume 43 by bizmag

Volume 43 JAN/FEB - 2015/16

FREE!

BUI DING

Success FROM A ONE MAN BAND TO A REBUILDING DREAM TEAM Pg 9

SETTING UP A

SMART OFFICE PG 10

PORT FAIRY JEWELS PG 18

SUDSATIONAL!

DOG WASH CLEANS UP PG 8

BUSINESS + FOOD + MUSIC + PROPERTY + HEALTH + COMMUNITY

PUBLISHER'S NOTE And just like that, it’s the end of 2015. The SouthwestBIZ team will celebrate the year’s end with plenty of pizza and rough red. But aside from being a chance to let our hair down and groove to some questionable 80s tunes, it’s also opportunity for us to pause and reflect on all that we’ve achieved. Because I don’t think we do that enough. Reflection and celebration can help us put aside our ‘busyness’ to remember why we get up every day to go to work, run a business, raise a family… whatever it is that we’re all busy doing. Our mission is all about bringing genuine value to our regional community as we acknowledge and celebrate the great things happening here. We’ll be taking that mission forward with us as we plan our 2016.

And what a year we have in store for you! We’re pretty much bursting at the seams with ideas that we can’t wait to bring to life! In the meantime, I would like to offer my personal thanks to our advertisers and readers, without whom we don’t have a business. Your support means everything to us. On behalf of the incredible team that it is my privilege to work with each day, our warmest wishes for a very jolly, but safe, Silly Season!

Karen Foster

We’re on more than just Facebook SouthwestBIZ shares local business news, resources, tips, advice and, if we’re honest, the occasional cat photo. Because we wouldn’t be doing it right if we didn’t.

Publication dates SouthwestBIZ magazine is published bi-monthly and distributed in the first week of every second month. Advertising bookings close two weeks prior to publication. Email biz@swbiz.com.au to request a rate card or to reserve your space! February/March edition deadlines Advertising bookings: close of business, Wed 20 Jan Editorial: close of business, Wed 20 Jan Published: First week in February SouthwestBIZ 2/102 Lava Street Warrnambool Vic 3280 Phone: (03) 5568 3095 Publisher: Karen Foster Editorial: Karen Foster Beth Gibson Julia Worrall editorial@swbiz.com.au Photography: Leanne Pickett Laura Mahony Chris Allsop Production Manager: Jody Miller jody@swbiz.com.au

facebook.com/swestbiz

Advertising: Chris Allsop Phone: 0400 457 689 Office: 5568 3095 email: chris@swbiz.com.au Web: swbiz.com.au Social facebook.com/swestbiz southwestbiz @southwestbiz

southwestbiz

Our cover: Mark Edney from Bryan & Peterson Photo by: Chris Allsop

@southwestbiz

This document was produced from fibres that were sourced from endorsed certified well-managed plantations and is manufactured under the ISO 14001 Environmental Management System.

New business? Home business? Hobby or business? bron levett

For friendly small business advice, contact www.thetaxchic.com 2

southwest

bron@thetaxchic.com

/thetaxchic.au

WWW.BRYANPETERSENINSURANCE.COM.AU

LIVE. RELAX. ENTERTAIN.

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business Web: www.aussiebb.com.au/business5 southwest

THE RETURN OF

o p h s p e i g n a g l l i V CONTINUED FROM ISSUE 42

WARRNAMBOOL COUNTRY MEATS

ner of David Wiese. Ow Country Meats. Warrnambool

COLES COLES at Northpoint is making it easy for customers who want to help others in the community having a tough time. The supermarket accepts donations daily on behalf of Warrnambool and District Food Share, as well as Emma House Domestic Violence Services. Coles is a supporter of these vital, not-for-profit organisations, says Store Manager Ray Krebs. “Our customers tend to pick up a few extra items and place them in the collection containers provided at checkout,” he says. “Because our store is open seven days a week from seven to 11, they can conveniently donate at any time.” 6

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Fancy a prize-winning snag? A wine matched with your steak? Or some tips from a qualified chef? Warrnambool Country Meats provides a boutique service that not only offers the finest quality meat at family-friendly prices, but expert advice on how to prepare it. Owner David Wiese and his team of passionate butchers are true artisans of their trade. They acquire their meat from the best suppliers in the region, then painstakingly prepare each cut by hand - the traditional way. “Our products are made to recipe, not to price,” said David. After spending much time as a butcher in Melbourne, David knew there was a Warrnambool and District Food Share, which distributes around 100,000 kilograms of food to people in need annually, receives weekly donations by Coles over and above customer contributions. “We donate a lot of fruit and vegetable produce as well as non-perishables,” explained Ray. “Together with our Lava Street and Northpoint stores, we feel it’s really important to connect with our local community in this way.” For women fleeing domestic violence with their children, Emma House offers a safe refuge in Warrnambool. “These women don’t always have time to take personal needs with them, so our Share the Dignity donation program enables customers to help provide these essential items.”

IN OUR DIGITAL AGE OF ONLINE SHOPPING AND SOCIAL MEDIA, THE RETURN OF “VILLAGE SHOPPING” IS AN INTERESTING PHENOMENON. It seems that we are increasingly yearning for contact with “real” human beings capable of offering good, old fashioned service. We examined the increasing patronage of local shopping centres like Warrnambool’s Northpoint in a special feature in SouthwestBIZ’s October/November issue. This month, we continue our exploration of village shopping with a behind the scenes look at some of the other people behind the businesses that make up the Northpoint experience.

certain edge he wanted to bring to the business when he purchased it almost four years ago. And that meant uncompromised quality of meat, personal customer service and loads of added value. “WE HAVE A QUALIFIED

CHEF ON BOARD WHO OFFERS ADVICE ABOUT COOKING TECHNIQUES, FLAVOURING AND WHAT CERTAIN CONDIMENTS TO USE FOR THE VERY BEST RESULTS. We also stock local wines that have been matched with our dishes, thanks to the expertise of some our wine-loving customers.” With award-winning sausages and highly sought after glutenfree chicken kievs featured in his

Ray says Coles’ staff are a big supporter of local charities and this year organized the first-ever fundraiser for Emma House. “We had an in-store fundraiser with lots of fun activities and raised $700. “Emma House was very grateful. They decided to use the money towards well deserved treats for the children who stay there, like a trip to the movies.” As Warrnambool North’s only supermarket in a rapidly growing area, Ray says it is important to retain a strong community connection. “It’s just not about being a supermarket; we want to give our customers what they need. The staff here feel lucky to be working for a national company with a strong social conscience.”

impeccable display case, this butcher is passionate about quality meat that has been ethically farmed “in the true sense”. So much so that he sits on the retail council for the Australian Meat Industry; a gig that takes him to Sydney several times a year. Born and bred in Hamilton, David said the southwest was rich in farm produce. “This Christmas we’ll be the only ones stocking hams by Brendan Bourchier of Mortlake, plus Deutscher’s Turkeys from Dadswell’s Bridge and Otway Pork,” David said. “As a lead up to Christmas we’ll also be doing cooking demonstrations in store. Whatever it takes to ensure our product is the talking point on every dinner table in town.”

Store Manager Ray Krebs

THE WARRNAMBOOL CHRISTMAS SHOP

Creating a magical space that brings a big smile to each customer is the main aim of Nicole Davis, owner of The Warrnambool Christmas Shop. Her delightful wonderland of everything Christmas is the only one of its kind in the region and customers come from far and wide to invoke that festive feeling. Since she was a little girl, Nicole has always loved Christmas, particularly when it came to buying new decorations for the family home. Even today, she continues that tradition with her husband Graeme and their three children. Her beautifully merchandised store reflects her love for the festive season, as well as her years of retail experience, including a stint running her own bridal wear and children’s clothes shop in Camperdown. “I wanted to create a place where people could really enjoy the experience of choosing their

as Shop.

Nicole Davis, owner of The Warrnambool Christm

Christmas decorations,” said Nicole. “I LOVE THE

HAPPY LOOK ON THEIR FACES WHEN THEY FIRST WALK IN.” At the store you’ll find an abundance of unique, quality Christmas decorations with both European and Australian themes. There are Christmas trees and nativity scenes, plus life-sized Christmas street lamps that come alive with music and swirling snow. For a real statement, there are adorable giant Nutcrackers and Reindeers. In line with this year’s minimalistic, earthy trend Nicole has whitewashed wooden Christmas trees of all sizes and matching wooden decorations. She also offers personalized ornaments and Christmas stockings, plus loads of stocking fillers like Christmas themed children’s books. “Unlike the bigger department

stores that can be frantic at Christmas, we want our customers to take the time and enjoy our store. Our service is very peronalised and we love to help customers find what they’re looking for.” At the store, you’ll also find gifts and trinkets for special milestones like communion, birthday, engagement and wedding. Santa will visit The Warrnambool Christmas Shop on December 1, 8 and 15 between 11am and 1pm.

JAMIESON MEDICAL CLINIC Jamieson Medical Clinic offers a good old-fashioned primary health care service for the whole family. That’s what attracted General Practitioner Sarah McDonnell to the fold four years ago - all the way from Dublin. She loves the fact she and her fellow GPs play an essential role in their patients’ health care throughout all stages of life. Not only when they are acutely unwell, but to foster general health and wellbeing. “Being a GP just isn’t about knowing medicine,” said Dr McDonnell. “It’s about really getting to know our patients and providing them with consistent care.” Consistency is a big focus at Jamieson Medical Clinic. Many of the 11 GPs have been with the practice since its inception 20 years ago.

Supported by six nurses on staff, GPs offer a person-focused service. For continuity of care they’ll visit patients at home if necessary and provide follow-up consultation if the patient has spent time in hospital emergency or as an inpatient. Clinic doctors are on call around-the-clock. For total convenience, the clinic has pathology services on site and has access to allied health services offered by both hospitals in Warrnambool. It’s one of the few clinics in the area that offers travel vaccines. To meet the diverse needs of its patients, plus holiday makers, the clinic opens on Saturday mornings and has just announced it will now open on Thursday nights. Dr McDonnell, who has a passion for public health preventative care, will be at the helm.

“The extra consulting hours will be great for patients who would like a routine checkup or require an emergency consultation,” said Dr McDonnell. “It’s good to be able to offer flexible primary health care.” Dr McDonnell moved from Ireland to Warrnambool with her husband, who is also in the health field. They have three daughters aged 8, 6 and 3. “IT’S A MUCH MORE

General Prac

titioner Sara

h McDonne

ll.

made it very easy for

RELAXED LIFESTYLE AND A BETTER LIFE/WORK BALANCE,” she said. “The girls

us to settle in.”

get involved with dancing and swimming and there are so many opportunities here. The people in Warrnambool have

clinics in Mortlake and Koroit.

Jamieson Medical Clinic is

accepting new patients. It also has

*Dr Sarah McDonnell will be

heading up the new Thursday night clinic at Jamieson Medical Clinic. southwest

FOCUS From left: Campbell, Darryn, Craig, Sarah, Colleen, Tim, Debbie, Jethro, Luke.

SUDS AND SOCIAL MEDIA give rise to a pawsitively happy tail MANY DOG OWNERS BATH THEIR POOCHES AT WARRNAMBOOL’S K9000® BUT FEW REALISE THAT THIS IS ALSO THE SITE OF A PUMPING GLOBAL BUSINESS.

itting in the boardroom behind the walls of the Caramut Road canine bathhouse is Tim Damanin, the man behind the Tru Blu Dog Wash enterprise and the K9000® dog wash phenomenon. The office is abuzz with savvy customer service, sales and marketing gurus and the factory out back is flat out assembling dog wash units for domestic and international markets. So how did this former mechanic captivate business entrepreneurs around the world with his pooch pampering product? Tim says it was all about having a great idea at the right time. Around 12 years ago he and workmate Willy Benter were working at a carwash in Tassie when they got chatting to the owner about his selfservice hydro-tub dog washers. He was confident it would spin some cash, but the logistics weren’t quite right. It was time-consuming to manually fill and empty the bath, clean it, lock it up and make it easy for 8

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customers to access. “We could see the potential,” says Tim. “But there was a lot to be improved on. After observing a lot of dogs being washed and applying some basic car wash automation principles, over time we came up with the K9000® prototype.”

from someone who wants to value add to their business with one of our dog washes, not for repairs.” Tim confesses that the business took on a life of its own and he never expected to export to the US, UK, NZ, Europe and Singapore. “I’ve just gone along quietly and tried different things along the way. I’ve also reflected upon and learned from my mistakes. Our product has

Tim says it was all about having a great idea at the right time.

Over the past decade, Tru Blu Dog Wash has continued to refine the product and has manufactured more than 800 K9000® units from its Warrnambool factory, 200 of which have been rebranded and are operational in Australia’s leading pet stores. Tim reckons his good fortune came from getting the product right from the start. “Product reliability has allowed us to get on with the job of manufacturing more units rather than repairing existing ones,” he says. “If you hear the phone ring, it’s

an excellent reputation and is the best on the market. It’s because we’ve put lots of thought into what we do and we’re also very good at maintaining customer relations.” Social media has been key for the business in terms of building the K9000® brand and the K9000 Dog Wash Facebook page has amassed a 22,000-strong Facebook community over the past year. “We make engaging with our customers online fun. We don’t do any ‘hard selling’, such as posting ads on our social media channels.” Instead, the team shares funny

videos, stories and photos taken by customers. “We post video clips of the dog wash in use and of people telling us how much they love using our dog wash, which reinforces our brand,” Tim says. “We find it’s very effective to the point where people call up to enquire and start telling us stories about our own product. “The use of social media and this style of social marketing has led to our brand becoming increasingly popular and as a result we are selling more dog washes and getting more enquiries from around the world.”

Social media fun Tru Blu Dog Wash is a great example of how a local business can build and engage its audience through social media. It is currently running a competition calling for videos of dogs enjoying the ultimate K9000® experience! Catch all the fun at www.trubludogwash.com.au

FOCUS (from left) Luke Hoy, Ethan Miner, Trevor Hirst.

From left: Jess Ryan, Mark Edney, Alecia Vanduynhoven.

“Everyone is in a different situation and require things to be handled differently.”

BUI DING

Success ARMED WITH TWO MOBILE PHONES AND A FEW GOOD TRADIE CONNECTIONS, MARK EDNEY TOOK A LEAP OF FAITH 14 YEARS AGO.

he qualified brickie had been approached by Bryan & Petersen Builders of Ballarat, who’d been dabbling in some insurance repair work and needed someone to help them get serious.

Before long, Mark was at the helm of the new venture, drawing from his personal trade experience and passion for customer service to pull together trade teams for repair works around Central Victoria. Then, in 2003 Mark launched a subsidiary business in Warrnambool dedicated to the insurance arm. Today, from the Bryan & Petersen Insurance Repairs and Joinery office in Braithwaite Street, he coordinates projects right throughout Western Victoria. “I was looking for a change of direction and just kind of fell into the role,” said Mark. “I never envisaged it was going to be this big. The big break was in 2004 when IOG Insurance Australia approached us. From there it grew from a one-man operation to what we are today: two fulltime admin staff, three Insurance Repair Assessors and including an office in Horsham central Victoria and nine multi-skilled carpenters, builders and cabinet makers in

expectations. Customer service and top workmanship is priority to us. You’ve got to be accessible, honest and up-front with people.” our factory.” Mark said he’s always searching Mark said jobs ranged from for ways to add value to the replacing a fence paling to rebuilding business; as random as they may be. a whole house. He draws from Like his portable bathroom. his network of tradesmen in the “Everyone is in a different Warrnambool - southwest situation and require areas and the Wimmera things to be handled regions, and from his t differently,” said et a lo g sister New Home e W Mark. “People “ ction Builders in Ballarat a f s i t can get pretty a s of and Warrnambool. g n i p grumpy when l from he If required Mark their shower’s not .” also has access to people working, so it’s great numerous trades who to be able to help take care of repairs in them out.” the more remote areas of our Another fast-growing service region. In all cases, the repairs are within the business is remodelling handled quickly, efficiently and with homes for the elderly, or for people sensitivity. with mobility restrictions. This could “We’re a one-stop-shop,” said be as simple as installing a shower Mark. “We have our own assessors base without a step or a rail in and building supervisors who are the toilet. regularly on-site to make sure “I was doing an insurance repair in everything is moving towards a the home of a woman with restricted completion date. And that’s another mobility and noticed there could thing; we are always on time and be some changes made to help her we always exceed the insured’s situation,” said Mark. “I looked into

some modifications and she was really pleased with what we came up with. Now, when we go in to do an insurance assessment, we always consider the customer’s lifestyle.” Mark said continuing to deliver quality workmanship and build trust with clients was another key to future growth. “More people are engaging us to do extra work while we’re in their home,” he said. “They might have a shower repair and decide to do the whole bathroom. A lot of trades just want to get in and out of insurance jobs, but we see so many more opportunities.” The genuine empathy that Mark and his team have for their customers reaches further afield. This year they donated time and materials to construct the kitchen and bathroom for a home to be auctioned by the Peter’s Project Foundation. “We get a lot of satisfaction from helping people,” said Mark. “Nothing beats seeing the smiles on people’s faces when they’re back in their homes and everything’s looking better than ever.” southwest

FEATURE

Designing spaces

Setting up a business with passion, purpose and panache! It’s not unusual for business owners to manage their operations from their kitchen table. But a raft of recent research suggests that physical workspaces can have a profound effect on your bottom line. For starters, having an impressive office space will impress your customers and give you credibility. For those with employees, a well designed and organised workspace will also boost morale and well-being

and enhance productivity. In short, a great office is an investment in your people and in your business. SouthwestBIZ is on a mission to change the workspaces of the southwest, one office at a time! Whether you work from home, an office or somewhere else, our practical guide will help you set up a functional, inspiring and beautiful workspace that is a true reflection of your business.

TIPS FOR CREATING HAPPY, PRODUCTIVE WORKSPACES • Create a community, not just an office If you have great people with great brains, you want them to bump into one another. So consider breaking down the barriers (literally) to create open plan spaces in which your people can engage and interact. • Consider your needs Your physical space needs to be workable in a practical sense. So what are the functional needs of your business? Do you need retail space? Meeting space? Production areas? • Reflect your brand Your office design really needs to reflect your brand and your business personality. It’s your chance to say who you are and what your culture is all about. • Don’t forget the small things Seemingly inconsequential things can make a big impact. Things like lighting, soft furnishings, plants, signage and branding can all be the icing on the cake!

southwest

Virtual Systems

IT & NETWORK Solid foundations Creating value with IT Some businesses view IT as a cost or overhead. But, in fact, a good IT system is an important investment for success. IT can increase productivity, streamline processes and even generate new income. At the other end of the scale, old or inefficient IT can put you at risk of security breaches, virus or widespread failure of all your office systems. As a minimum, businesses should be seeking to invest in up-to-standard software with good antivirus protection. The next step is to set aside more investment for staff training. Most software systems are underutilised and money is being left on the table simply because some people don’t know how to use them. When seeking to upgrade your system, look for new features. Don’t simply aim to replace what you already have. Businesses are also advised to explore ‘cloud’ technologies. These enable businesses to keep their software up-to-date at all times, spreading the cost across the full year. They also create super efficient and safe storage options for your data. Contact: eResources 78 Fairy Street, Warrnambool Ph: 5561 2094 E: mark@eresources.com.au www.eresources.com.au

MARKETING

Printers & Scanners

Branding

Essential office tools

Love the space you work in!

Get noticed, remembered and chosen

Getting the job done efficiently and smoothly

Creating functional, healthy work spaces

A powerful brand is arguably your greatest asset in business. Your brand should communicate your business DNA and convey your ‘brand promise’ to your customers and prospects. Importantly, good brands provide some kind of emotional connection with their end users. The logo is the foundation of your brand. Through clever use of colour and other design elements, your brand should be rolled out consistently across every touch point within your

In a thoughtfully set-up office, the systems and physical environment will all work together to make you and your business more efficient. And when it comes to setting up an office, there are a number of core essentials that every workplace needs. These include printers, copiers, scanners – all the practical equipment that’s needed to get the job done! These should all be chosen according to your expected workload. For example, how much photocopying are you likely to be doing? Will you really need to fax anything? Or can you use a scanner and email instead? Sometimes the sheer choice can be overwhelming. Look for a supplier whose team members can work with you to identify exactly what will be most useful for your business. New high-speed printers and scanner technology can improve efficiency and boost productivity. But again, think carefully about what you will really need. Choosing a local provider will give you the added benefit of having locals at the ready to service or repair your equipment or to simply give you advice and information when you need it.

Many of us will spend more time in our offices than we do in our living rooms. So an investment in our physical work environment is an investment in ourselves as much as our business. Indeed, a raft of recent studies have pointed to the productivity gains created by well thought out and designed office interiors which can inspire and motivate your team. The ‘enlightened’ office begins with careful furniture selection. With sitting now touted as “the new smoking”, you may like to give thought to investing in a standing desk. Height adjustable desks are flexible and increasingly affordable. Some of these designs convert from sitting to standing, for even more flexibility. When you do get tired of standing, there are clear occupational health and safety reasons to ensure you’re sitting on an ergonomically designed chair. Check that your chair has adjustable lumbar support, seat and back, tilt, height and body weight tension adjustment. Some of our local office suppliers now provide great advice in relation to office layout and design, colour scheme coordination and selection of office furniture. Ask your supplier to create a story board to help you visualise your ideal office space.

business, including (but not limited to): • • • • • • •

stationery interior and exterior signage vehicles and uniforms website social media brochures, posters and other documents advertising

•

your physical office or retail space.

To end up with a brand that you love, ensure your designer or branding expert has a clear understanding of your business, its goals and values. Explain to them where and how your brand will be used and what sorts of promises you want to convey. But of course, even the best brands will fall over if they’re not supported with superior customer service – the kind that creates experiences customers will remember for all the right reasons! Contact: o2Media 2/102 Lava Street, Warrnambool Ph: 03 5560 5389 E: info@o2media.com.au www.o2media.com.au

Contact: Gunners Office Equipment 16 Fairy Street, Warrnambool Ph: 5562 8233 E: nickg@gunners.com.au www.gunners.com.au

Office Furniture

Contact: Tobin Office National 48 Kepler Street, Warrnambool Ph: (03) 5562 0366 E: sales@tobin.com.au www.officenational.net.au/tobin

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Digital Strategy

Accounting & Finance

Phones & Internet

Digital workflow and efficiency

Organising your finances

Data and communications

Considering the right technology for growth

Choosing the right systems for your business

Finding the right devices and plans for you

The way that businesses do business with one another is changing – very quickly! As you set up a new office, understanding the role that technology can play in this brave new world is key to unlocking growth potential, taking efficiency to new levels and attracting the best

Running out of cash is one of the main reasons fledgling businesses fail. A good bookkeeping system that’s in place from the outset will help to ensure this doesn’t happen to you. Every business is different and the myriad of accounting and bookkeeping options can be overwhelming. The Victorian Government recommends that business owners consider the

There is a vast range of phone systems, Internet options, plans and providers available on the market so it is important to take the time to considering your business requirements before making a decision. When choosing an Internet plan you should consider how you will use your data and how much bandwidth you require. Upload speeds are just as important as download speeds, especially if you are uploading to a cloud based service or sending large emails. It can pay to spend a little extra on a corporate grade modem or router to ensure reliability. Business or corporate grade phone lines will not only give you a white pages business listing but also will also provide you with priority support and repair. For phone systems you need to consider how many handsets you will require, the type of phone calls you will be making and how many, as well as the type of functions you will need from your new system. Data cabling is another important aspect and while wireless is great, it can’t beat fixed cabling in an office environment. Having a clear understanding of what you want and communicating this with your technology provider will ensure you are getting the correct product to benefit your business.

talent to your organisation. Benefits of technology and digital planning: • • • • •

Business Process Improvement Speed up time to market Profit margins increase More effective workplace = happier customers Technology becomes aligned with business outcomes and goals.

Planning your business’ digital future has never been more important, with the wave of technology available only gaining more momentum every day - change is inevitable, better to plan for it than try to resist it. Consultation in regard to this aspect of your business will undoubtedly help to unlock hidden pockets of opportunity that you never knew existed! This may be in the guise of finding you more time or more cost-effective ways to do things. In today’s fast paced business world, technology is no longer a ticket to the game - it is the game if you want to remain competitive and cost effective. For all of these reasons, when you set up a new office and consider how you will manage your workflow and efficiency, it’s important to give serious consideration to the technology you’ll use and the systems you can put in place. Contact: Bridge Digital Solutions Nic Shortt Ph: 0409 671 650 E: nshortt@bridgedigitalsolutions.com www.bridgedigitalsolutions.com

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following: •

Does the system calculate all payroll requirements (PAYG, annual leave, long-service leave, etc.)?

•

Will you need to track stock, work in progress, orders, jobs and other task management?

•

Does the system track stock, work in progress, orders, jobs and other task management?

•

Will the system be able to handle multiple bank accounts?

•

Will it need to handle foreign currency?

•

Will it track separate financial records for each business or department within the business?

•

Does the system allow for interface with other computer systems that you use in your business?

Your preferred system should also help ensure you’re across all of your reporting obligations. When in doubt, contact your tax agent or accountant for advice. A good system that meets the needs of your business will help to streamline processes and keep you organised meaning you can spend less time “on the books” and more time doing the things that matter most to you. Contact: Bron Levett Ph: 0418 114 700 E: bron@thetaxchic.com www.thetaxchic.com

Contact: Aussie Broadband Danielle Russell-Fary Ph: 03 5539 8869 E: danielle.rf@team.aussiebroadband.com.au www.aussiebb.com.au/business

TAKE

TAKE 5

with ROMA ROMA BRITNELL WAS ELECTED TO REPRESENT THE SOUTH WEST COAST AT THE OCTOBER 31 BY-ELECTION SPARKED BY THE RESIGNATION OF SITTING MEMBER, DENIS NAPTHINE. A passionate advocate for agriculture in recent years, Roma spent some time with SouthwestBIZ explaining her political motivations and her ambitions as one of Victoria’s newest Parliamentarians.

Tell us a little about yourself, Roma. I grew up in Hawkesdale and went to St Anne’s in Warrnambool. Today, my husband Glenn and I operate a dairy farm near Woolsthorpe. We have four amazing children - three sons and a daughter. My life has taken me in many directions. I am a Nurse, a Mum, a Farmer and now a Politician!

You have had some health challenges this year. What prompted you to go into politics at this time? Health challenges are not unusual I have seen it myself as a nurse for the last 30 years. I was lucky my personal challenges were sorted early. For the last decades I have been a been an advocate for my region. The privilege I have been offered to go into local Parliament is an extension of my advocacy and commitment that I have offered the region for the last 15 years of my life. When Denis (Napthine) retired, members of my community thought that I could represent the values and work ethic that Denis has so proudly provided to our region.

You’ve been a passionate advocate for agriculture. Is this something you plan to continue with? Yes

Aside from agriculture, what are your biggest priorities for the South West Coast? It’s about listening to the region’s needs and getting a solid understanding of what needs to be done. I think I have a pretty good understanding, but I need to hear from as many different people as possible. Education is something I want to get a clearer understanding of. To me, this is the key to so many of the big issues that we are facing today. Things like alcohol and drug abuse, education attainment and a whole host of other social problems are all linked back to education. I think we’ve got enormous opportunity here. But we need to work together as a region to speak as a really strong, loud and proud team. That’s what will make a difference for us.

Roma Britnell MP

Your Member for the South West Coast 94 Liebig Street, Warrnambool Ph: 55628230 Email: Roma.Britnell@parliament.com.au Search: Roma Britnell MP

@RomaBritnell

REFINANCING? COME IN AND SEE PETER FOR A HEALTH CHECK ON YOUR HOME LOAN

We love having a woman representing us in Parliament! But do you think it will be more difficult for you as a woman? I have been on many Boards and in many rooms where I was the only woman. Whether I am been naive or blissfully ignorant, I have never felt my gender to be an issue. If it is challenging (in Parliament), I’m not going to over-think it. I’m just going to get on with it and not give it oxygen.

HOME LOANS, BUSINESS AND FARM LOANS PETER SMITH Proprietor 25 Fairy Street, Warrnambool, Victoria 3280 Mobile 0419 368 262 Email peter@karettafinance.com Web www.karettafinance.com

Australian Credit Licence No 380527

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BUSINESS

BANK CUSTOMERS COME FACE-TO-FACE WITH SERVICE

Lets face it – dealing with customers face-to-face is an important part of business success. Port Fairy & District Community Bank® Branch Manager Ashley King believes the opportunity for customers to talk directly with branch decision-makers has had a big bearing on the progress the business has made since opening its doors in June last year. The branch has announced a break-even trading result following its first full year of trading, surpassing all expectations. The result included community grants and sponsorships of around $50,000 being invested back into the local community. “We hope to build on our strong result and do even better than this in the current financial year,” Ashley said.

During the year, a key staff member at the branch, Rachel Root, has been upgraded to Customer Relationship Manager. Ashley said this reclassification enabled Rachel to approve customer residential and personal loans of up to $500,000 and business loans of up to $250,000. “This is a real boost to the level of customer service we provide at a local branch level,” he said. In an era in which online banking, debit and credit cards and salary credits have largely replaced cheques and over-the-counter transactions, Ashley said the Port Fairy & District Community Bank® Branch had not forgotten the value of genuine customer service. “At our branch, you can talk face-to-face with the people who

Branch Manager Ashley King (left) and Customer Relationship Officer Rachel Root.

make the decisions – the people

cards and even insurances for cars,

who understand the people and the

travel, home and contents and so on.

businesses in our community,”

“And it’s all handled here, in a friendly

he said.

and personalised way.”

This included direct access to

Ashley said small and medium

Wealth Consultants and Insurance

businesses were the life blood of

Representatives when needed.

commerce in towns like Port Fairy.

“In essence, it’s a full range of

“A banking partner who understands

banking products and services,

the business and can go on the

including home loans, business

journey with that business can make

lending, equipment finance, credit

all the difference.”

Flexible and convenient equipment finance for your business. Our equipment finance solutions are a competitively priced way to help you achieve those big plans for your business. Drop into your nearest branch at 32A Bank Street, Port Fairy or phone 5568 1200 to talk about the right finance solutions for your business.

bendigobank.com.au Terms, conditions, fees, charges and lending criteria apply. Full details available on application. Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL/Australian Credit Licence 237879. S51948-08 (283169_v1) (20/11/2015)

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BUSINESS 2. We’ll send a letter We will draft and send a letter of demand, giving the non-paying business (we call them a ‘debtor’), a short period of time to make the payment. Seven to 14 days is standard.

PUTTING OFF RECOVERING A DEBT? Why? You deserve to be paid!

By Jane Blackburn, Commercial Litigation Lawyer, Maddens Lawyers

VOIDING THE RECOVERY OF A BUSINESS DEBT IS LIKE GIVING YOUR MONEY AWAY TO SOMEONE WHO HASN’T EARNED IT. OBTAINING MONEY YOU ARE OWED IS SOMETHING A BUSINESS OWNER CAN RARELY AFFORD TO IGNORE. IT’S YOUR MONEY. YOU EARNED IT. YOU DESERVE IT. AND CHANCES ARE YOU NEED IT. But it’s rarely as straight forward as simply asking for the debt to be paid. There are only so many (often ignored) phone calls you can make. And many of us were raised to think it’s bad manners to even talk about money, let alone ask for it. However, that awkwardness of having to ask for what is rightfully yours should not prevent you from doing so. Getting someone else experienced in this process to help you do it can help make it less unpleasant – and more successful. Engaging a lawyer’s help to recover debt does NOT have to be an expensive process. For starters, there’s a good chance you will get what you are owed – and therefore end up in a better position than when you started.

But it’s also worth considering for the peace of mind; not unlike the saying, ‘a problem shared is a problem halved’. Recovering a business debt is, to a lawyer, a fairly black and white process. The steps we would typically follow to recover a business debt are as follows: 1. We gather all the information First, we review the paperwork. We need to be sure you’ve got a legal right to chase down this missing money. We want to verify the amount that is owed and that the debt is now overdue, based on your trading terms. We are also keen to see if there’s a dispute about how much is owed, or there’s already

3. Serve a statutory demand If your debt is over $2,000 and there is still no response, then we will serve a Statutory Demand on your behalf. This is a demand in accordance with the Corporations Act. It gives the debtor 21 days to pay. If payment is not made, or if you don’t reach a payment arrangement you are happy with, then the business that owes the money is deemed to have breached that statutory demand. That means you, as the business owed the money, can commence wind-up proceedings of the business that is in debt.

4.Wind-up proceedings commence; company is in insolvency This is a last resort. And one that can only be done with the help of a lawyer. We always aim to have the issue solved before we reach this point. But on occasion, it’s a necessary step we need to take. If that’s the case with your situation, rest assured we will work through this with you to make sure it runs as it should.

LIKE EVERYTHING, THERE ARE EXCEPTIONS TO RULES. For example, the process outlined here is followed when a company owes you money. It does not apply if the debtor is an individual – such as a person, partnership, sole trader, or any other operation that doesn’t have an ACN. That’s a different process altogether – and one we can discuss another day. It’s also a different process if your debt is less than $2,000. There’s no statutory demand or wind-up proceedings – but there are still ways the court can help you secure what you are owed. Once again, it’s still worth getting help to recover your money. What’s important to remember is that debt recovery is like mending something after it has been broken. Think about what you can – and should - put in place at the beginning of a business relationship, to ensure you have the best chance of recovering any debts if and when the unthinkable happens and a business doesn’t pay.

GETTING EXPERT HELP IS A GOOD WAY TO ENSURE THE BEST POSSIBLE OUTCOME, EVEN BEFORE YOU START DOING BUSINESS.

Jane Blackburn is a Commercial Litigation Lawyer with Maddens Lawyers, Warrnambool. To speak to Jane about how she can help your business with debt recovery, contact Maddens Lawyers on 1800 815 228.

been a payment arrangement made.

DON’T PUT OFF RECOVERING A DEBT Money your business is owed is money your business needs.

Don’t put off debt recovery. Maddens Lawyers can help. Speak to Maddens Lawyers’ Jane Blackburn about how you can recover what is rightly yours. Contact Maddens today – we’re here to help.

219 Koroit Street Warrnambool | 1800 815 228 maddenslawyers.com.au southwest

COMPETITION WARRNAMBOOL’S LIEBIG STREET TRADERS ARE JOINING FORCES TO BRING THE LOVE BACK INTO WARRNAMBOOL’S CBD.

Liebig traders do it

all for love

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ith the support of Warrnambool City Council and 3YB/ CoastFM, around 70 traders have come together for the “I Love Liebig” promotion – a year-long program of events, giveaways and celebrations aimed at re-energising the city’s heart. The program kicks off this month with the opportunity for one lucky Liebig Street shopper to win a new Nissan Micra ST. Warrnambool City Manager City Renewal Tanya Egan said Council had committed $50,000 to the ‘I Love Liebig’ promotion. “City Centre renewal is Council’s number one priority project,” Ms Egan said. “This campaign is part of a broader commitment to revitalising the heart

of Warrnambool and we are thrilled to be working in partnership with 3YB/CoastFM and the Liebig Street traders.” Entries for the Nissan Micra ST draw close December 21, with the draw conducted at 8.30am on Wednesday 23 December. Traders will collectively celebrate Market Day in Liebig Street on Saturday 16 January between 10am and 4pm. Further into the new year, an Easter Extravaganza will be held in March with more prizes and giveaways for shoppers. The end of the 2015/16 financial year will also be cause for celebration in Liebig Street. And in August 2016, shoppers will have the chance to win a $5000 shopping spree.

WELCOMES

Welcome back

find us on

Liam Hammersley

eResources is pleased to welcome back Liam Hammersley after two years gaining value corporate and datacentre experience in London. eResources provides solutions for business of all sizes - from large corporates to home operations - and with over 10 years of technology experience, Liam can guide and support your business and its needs. Call Liam and the eResources team on 03 5561 2094

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Diamonds, pearls and hearts of gold at Leske's Jewellers PORT FAIRY

WHILE IT MIGHT SOUND A LITTLE CLICHÉD, A VISIT TO LESKE’S JEWELLERS IN PORT FAIRY IS MORE THAN JUST SHOPPING - IT IS AN EXPERIENCE. Photography by One Day Collective

andra Greenberger, owner at Leske’s, makes you feel at home right away. Customers immediately warm to her larger than life personality as she takes the time to know why each and every person has come through the door. “We take pride in our quality and our custom makes,” Sandra says.“ Our clients’ happiness is what motivates us.” Having never worked in retail before, Sandra immediately took to the trade after buying the business three-and-a-half years ago, and has had nothing but satisfied clients ever since. One of her first loves, jewellery has always been a big part of Sandra’s life and she has gone to much effort to learn all she can; the team at Leske’s having all completed advanced diamond grading and selection. “I’ve always loved it, and probably loving what we do makes who we are all the more special,” Sandra says. “The fact that all the girls 18

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have completed advanced diamond country to champagne celebrations, grading and selection, I think puts us Sandra takes ‘above and beyond’ to a in a really good position to help our whole new level. clients select their diamonds within Annabelle Beale, a Leske’s their price point.” customer who purchased her custom Alongside Sandra, who selects made engagement ring from Sandra all the diamonds, are her four explains how finding the perfect trusty saleswomen who ring was made much easier are just as passionate thanks to Sandra’s help about jewellery in designing their e d i r p and providing dream piece. take e W “ a remarkable “Sandra has been uality in our q tom experience for all very generous and us c r u who walk through kind during the o and ” . s the door. process and even make “We’re gifted me a teacup approachable and sourced from Russia, friendly and available after as a reminder of generous hours for them,” Sandra says, love,” Annabelle says. “Since speaking fondly of her many returning discovering Leske’s, we now travel customers. “We have everyone come from Geelong to Port Fairy because in, from fishermen to farmers to their service is absolutely worth it.” businessmen, and we make them all Like many returning Leske’s feel welcome.” customers, Annabelle and Sandra are And the stories of satisfied now good friends. customers shouting their praises are The Leske’s Jewellers Facebook endless. From flying rings across the page, with over 15,000 likes, allows

customers to interact with Sandra directly. With some customers travelling more than four hours to visit the store, the Facebook page provides them with the opportunity to keep abreast with collection updates.

“Social media for me has been a massive impetus for where the business is right now,” Sandra says.

Specialising in a plethora of jewellery, from conflict-free diamonds to South Sea and Freshwater pearls, custom handcrafted designs and rare and exotic coloured gemstones; Leskes Jewellers is renowned as the go-to place for the perfect and exclusive piece of fine jewellery. For those in the market for an engagement ring, a diamond dress ring, a sentimental gift or something uniquely special for themselves, Leske’s offer a range of stunningly and beautiful jewellery complete with customer service that will leave you feeling spoilt.

THE PERFECT GIFT IDEA From only $195 you can give a lasting gift to someone special.... Graduation 16th, 18th or 21st Birthday sparkling diamonds set in 9ct gold

Christmas

GIFT GUIDE Struggling to find that perfect â&#x20AC;&#x153;somethingâ&#x20AC;? for your special someone? Take inspiration from our special gift buying guide. Here, we present a few of our favourite things to help.

Pantry Door - Killarney Beetroot and raspberry chutney is a great alternative to the traditional cranberry sauce. $9 www.facebook.com/ ThePantryDoorAtBasalt

Baby Bird Boutique - Warrnambool Project 10 BagsGreat for the beach, pool and picnics. Many sizes and colours to choose from. $9.95-$24.95. (Pictured is the Oversize Tote $19.95) www.babybirdboutique.com.au

Studio G.A.S - Warrnambool Plenty of colour with a great heel from Parker Roache Australia at $149 www.studiogas.net.au

Baby Bird Boutique - Warrnambool Micro Scooters - we have a great range to suit from 1yr to Adult Mini Micro Scooter (pictured) for ages 2-5yrs - lots of colours to pick from. $139.95 www.babybirdboutique.com.au

Timboon Toybox Classically styled blue farm tractor and detachable trailer with five wooden animals. Suitable for 12 months+ $65 www.timboontoybox.com.au

20 southwest

RETAIL

Leskes - Port Fairy Nikki Lissoni rose gold royal star coin and large pendant holder $258 www.leskesjewellers.com.au Studio G.A.S - Warrnambool Beautiful weave in natural tones from Django & Juliette at $174 www.studiogas.net.au

Pantry Door - Killarney Chocolate oranges are a great stocking filler for that someone special this holiday season. $15 www.facebook.com/ThePantryDoorAtBasalt

Mangowood - Port Fairy Olga Berg Mesh Coin Purse. Also available in mint, black and coral $29.95 www.mangowood.com.au

Leskes - Port Fairy Gorgeous Nikki Lissoni rose gold and pink leather bracelet combo. Perfect for Christmas! $287 www.leskesjewellers.com.au Twenty-five Birds Design + Print Brightly coloured stylish designed Personalised Cushion by Twenty-five Birds Design + Print with ecofriendly insert $70 www.facebook.com/twentyfivebirds southwest

CALL OUT

WANNON WATER ENGINEERS

SCHOLARSHIPS

. FI

Address 145 Liebig St, Warrnambool www.babybirdboutique.com.au

Stocking Elwood Apparel Co

phone (03) 5568 2160 email shop@mangowood.com.au web www.mangowood.com.au 1/27 Sackville Street. Port Fairy 3284

22 southwest

WHEN Josh Stafford first heard about Wannon Water’s Engineering Scholarship in late 2010 it was the inspiration he needed to lock in a university course. The Year 12 student hadn’t made up his mind about a career path, but was leaning towards a field where he could capitalise on his natural aptitude for maths and science. With the scholarship offering $20,000 to help support the successful recipient through four years at a Victorian university, Josh knew it was too good an opportunity to pass up. He found out more about it, applied, had the interview and was successful. Today, at 23, he’s completed his studies at Swinburne in Melbourne and is a full-time Graduate Engineer with Wannon Water. “The scholarship enabled me to pay for course fees, books, laptop, public transport and rent,” explained Josh, who is originally from Mortlake. “Now, at the end of my studies, I have a full time job with a professional organisation back home in the southwest.” Josh gets a taste of all aspects of civil engineering like looking after existing water and sewerage infrastructure, decommissioning old facilities and planning for new ones. He checks over contracts, scopes out works and oversees projects not just around Warrnambool, but as far as Port Campbell and the Grampians. “When I got the scholarship, family and friends were a little worried I was

locked into a job after uni,” said Josh. “But I was happy that I didn’t have to search for one, especially at a time when the market for engineers has gone down. I hedged my bets and came up trumps.” As part of the scholarship, which included a three-year graduate rotation program, Josh has guaranteed ongoing employment. “Everyone at Wannon

Water is really supportive and has only realistic expectations of me,” said Josh. “It’s not about churning out tonnes of work, it’s about having as much variety as possible and building that base of experience.” Wannon Water’s General Manager of Assets, Simon Hermans said the scholarship provided diversity in the workforce, excellent professional development for new graduates and retained young people in the region. “Our graduates are exposed to a wide variety of engineering learning opportunities across systems, projects and future planning,” said Simon. “We provide the support they need to identify their strengths and desires in the field. This provides great value to them, Wannon Water and the communities in which we operate.” Applications for the 2016 Engineering Scholarship close on Friday, December 18. Information can be found at www.wannonwater.com.au.

Folkie marks

E XC LU S I V E S TO C K I S T S

40 years of festivities THE 40TH ANNUAL PORT FAIRY FOLK FESTIVAL LINE-UP HAS A DISTINCT AIR OF ROMANCE WITH ITS “SOMETHING OLD, SOMETHING NEW, SOMETHING BLUE” THEMES. Staged in Port Fairy on the weekend of March 11-14, 2016, the festival features more than 100 acts performing 200 shows across 20 venues. In all, 21 new acts will join local legends, Archie Roach and Colin Hay along with renowned international artists, Mary Black (Ireland) and John McCutcheon (USA). The “folkie”, as it is affectionately known, came to town literally on the back of a truck in 1977. In those days, it was a free-wheeling cultural freedom ride of sorts.

In 2016, the festival celebrates

the achievements of volunteers, community, the music industry, artists, staff and the passionate audiences who have collectively made the folkie a regional institution.

Helping to mark the occasion

is the ‘Port Fairy Tales Project’, under which past festival-goers are invited to tell their tales, share their memories and post their photos.

To post your memories, visit

40thpfff-portfairytales.tumblr.com/ submit.

Presenting

INTERNATIONAL

Cedric Burnside Project (USA) • DakhaBrakha (UKR) • Jaaleekaay (GM) • John Mc Cutcheon (USA) Kristina Olsen (USA) • Luka Bloom (IRE) • Mànran (SCO) • Moxie (IRE) • Mary Black (IRE) Phillip Henry & Hannah Martin (UK) • Róisín O (IRE) • Shooglenifty (SCO) • Songhoy Blues (MALI) Spiro (UK) • Steve Earle & The Dukes (USA) • Steve Poltz (USA) • The East Pointers (CAN) The Rambling Boys (IRE) • Tony Mc Manus & Beppe Gambetta (CAN/IT) Truckstop Honeymoon (USA) • Young’uns (UK) NATIONAL Archie Roach • Ash Grunwald • Ayleen O’Hanlon • Baby et Lulu • Cat Canteri • Claymore Colin Hay • Dalriada • Damian Howard • Dave Arden • Eric Bogle • Flamenco Fire • FourPlay Graeme Connors • Grigoryan Brothers • Kate Miller-Heidke • Kate Burke & Ruth Hazleton Katie Noonan’s Vanguard • Kaurna Cronin • Lloyd Spiegel Lost In Suburbia • Marcia Howard Mia Dyson • Nick Charles • Oriel Glennen • Nicky Bomba’s Bustamento • Pierce Brothers Raised By Eagles • Robert Forster • Ruby Boots • Sara Storer • Shellie Morris Sol Nation • Suzannah Espie • The Barleyshakes • The Borderers • The Bushwackers The Furbelows • The Hog Stompin’ Zydegators • The Howard Family • The Little Stevies The Mae Trio The Rumjacks • The String Contingent • The Timbers • The Tolka Big Band The Ugly Uncles • The Woohoo Revue • Three Kings • Tinpan Orange • Tom Richardson & more TO BE ANNOUNCED

4 days • 100 acts • 200 concerts • 40 FESTIVALS community • music • culture

For jewellery as unique as you are

23 BANK STREET, PORT FAIRY P 03 5568 3133

Bookings Online

www.facebook.com/leskes.jewellers www.leskesjewellers.com.au

www.portfairyfolkfestival.Com

MARCH 11-14 2016 PFF1611

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NEW FACES TIMBOON TOYBOX Beautiful toys for imaginative minds! Toy store that offers wonderful toys, games & puzzles that stimulate imagination, fascination and concentration.

AUSSIE BROADBAND WELCOMES DANIELLE FOR ONE OF AUSSIE BROADBAND’S NEWEST TEAM MEMBERS, DANIELLE RUSSELL-FARY’S EXCELLENT CUSTOMER SERVICE SKILLS WERE DISCOVERED WHILE WORKING AT HER PREVIOUS ROLE AS TELSTRA’S ADMINISTRATION MANAGER.

1/11 Curdievale Road, Timboon | Find us on Facebook (03) 5598 3798 | Monday-Saturday, 9-5

Her friendly nature and willingness to help were apparent after some training in the office. A Telstra trainer only had to meet Danielle briefly before telling her manager ‘this girl shouldn’t be behind the scenes, she should be out with the customers’, Danielle recalls.

She has been working directly with individual and business clients ever since. After such glowing reviews, it didn’t take long for Danielle to catch Aussie Broadband’s eye and she moved over to the telecommunications carrier earlier this year.

With a background in customer service and small business administration, Danielle feels right at home in her position as Small Business Specialist with Aussie Broadband. Her favourite part of the role is being able to ‘help people out and make connections with local people’ by assisting with all their telecommunications needs. “I get to build great relationships with these people and make sure everything runs smoothly,” Danielle says proudly, “If they have any questions, they always have my direct line, it helps for them to be able to speak to the same person.” After only five months with Aussie Broadband, Danielle loves her role and everything that comes with it. “I’m in it for the long haul,” she says. “I’m happy where I am and I work with such a great team.”

Warm Water Shampoo, Conditioner, Flea Rinse Warm Two Stage Blow Dryer Wash from $10 Demonstration Video:

http://ﬁndadogwash.com/how-to-use-k9000 34 CARAMUT RD, WARRNAMBOOL

OPEN 7 DAYS

DOG WASH CREATE A SHORT FILM ABOUT YOUR DOG Entries Close: 26th Feb 2016

See trubludogwash.com.au for registration and info 24 southwest

$2,000 IN PRIZES TO BE WON!

RETAIL

SWIMWEAR

FOR THE WILD, CAREFREE & HAPPY BABE WHAT DO YOU DO WHEN YOU HAVE NO EXPERIENCE IN BUSINESS OR FASHION BUT DREAM OF LAUNCHING YOUR OWN BUSINESS? IF YOU ARE AMY MUR, FOUNDER OF JACKSIE SWIMWEAR, YOU JUST DO IT ANYWAY.

aunched in May this year after 12 months of planning, practise runs and setbacks, Jacksie is the brainchild of qualified nurse Amy who was at a crossroads in her life and decided to choose the path less travelled. “I always had it in my mind that I would love to have my own business but I never knew what,” she explains. “I just put all the ideas together of what I love, and thought, yeah I love bums.”

With no qualifications in business or fashion, Amy took a now-or-never approach, leaving nursing behind to bring Jacksie to life, taking each step as it came. Jacksie swimwear pieces are Australian-designed and made with quality fabrics for an optimum fit. Jacksie’s ‘less is more’ mantra is clear in their cheeky selection of bather bottoms. “Jacksie is all about the booty so we only create bottoms,” Amy

Cheeky cuts for cheeky butts says. “I didn’t want it to be the same as every other swimwear brand; I needed something substantial to be different, so I am focusing on bottoms.”

Amy’s risk and determination

have paid off, with Jacksie about to release its second line of

REVERSIBLE SWIMWEAR | DESIGNED IN AUSTRALIA | SUPER CHEEKY

swimwear bottoms, introducing two new high-waisted pieces.

You can check out Jacksie’s

cheeky swimwear range at jacksie.com.au.

ENTER CODEWORD - SOUTHWESTBIZ TO RECEIVE 10% OFF

www.jacksie.com.au

WE HAVE MOVED ACROSS THE STREET!

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NEWTONS RIDGE

Vineyard A MUST SEE Made to order Christmas Hampers NOW AVAILABLE!

CELLAR DOOR NOW OPEN DECEMBER THURS - MON 11AM - 4PM JANUARY OPEN 7 DAYS A WEEK 11AM - 4PM Order your Newtons Ridge Christmas Hamper NOW! In addition to our delicious hand made wines you can also choose from local olives & olive oils, glass markers & wine savers, superb Belgian linen tea towels, branded glasses & a range of tried & tested gardening gloves.

1170 Cooriemungle Rd, Timboon, Victoria Susie: 0438 985 442 Carla: 0419 952 309

www.newtonsridgeestate.com.au

The picturesque Newton's Ridge vineyard.

S SUMMER’S WARM WEATHER BECKONS US OUTDOORS TO EXPLORE ALL THAT THE SOUTHWEST REGION HAS TO OFFER, WHY NOT TAKE THE OPPORTUNITY TO VENTURE OUT TO NEWTONS RIDGE ESTATE VINEYARD AND WINERY FOR AN EXPERIENCE THE WHOLE FAMILY WILL ENJOY. One of the must-see stops on the 12 Apostles Gourmet Trail, Newtons Ridge Estate is set on a northeast-facing ridge, sheltered from the ocean winds, offering views you will want to write home about. A family run business with David Falk, his wife Carla,

and sister Susie at the helm, the winery produces estategrown, cool climate, dry wines. However for those who are partial to a sweeter drop, never fear, Newtons Ridge wines are still ‘quite fruity’. The crew at Newtons Ridge Estate pride themselves on

FEAST undertaking each and every part of the wine creating process on site by hand. “The grapes don’t leave the property until they are in a bottle with a label,” Carla explains “They are hand picked by local community groups.” The estate also sees a ‘band of loyal locals return year after year to pick, some leave rewarded with a bottle of Newtons Ridge’s finest’. This unique estate is the perfect spot for your sunny weather weekend activity; from Christmas parties to cellar door tastings to Sunday picnics. “We encourage people to bring their own picnic to enjoy on the property,” says Susie. They can even help you decide on the perfect drop to match. Newtons Ridge Cellar Door is currently open Thursday to Monday, 11:00am to 4:00pm. In January they will be open seven days a week.

LIVE. RELAX. ENTERTAIN.

Insurance repairs don’t need to be a headache. Bryan & Petersen can coordinate your repairs as a whole project, and as experts in the trade, our first hand knowledge ensures you receive the highest quality and best value painters, tilers, electricians, carpenters and plumbers. Let us take the headache out of your insurance repairs by providing an obligation free quote. 8 BRAITHWAITE STREET, WARRNAMBOOL, VIC 3280 // PHONE 03 5561 7122 // WWW.BRYANPETERSENINSURANCE.COM.AU

26 southwest

Owners Andy and Alice Hall with their three children.

food made with love

“We use local produce as much as we can in our dishes and

home-made preserves.”

the Pantry Door

THERE’s only once place on the south coast where you can indulge in a rich, creamy buffalo milk latte whilst relaxing on the verandah of an old country cottage. The Pantry Door, situated on the Princes Highway at Killarney, is a charming eatery for weary travellers and day trippers from all points of the region. Owner and chef Andy Hall loves sourcing local produce from across the region, including meat from local butchers and natural buffalo milk from Shaw River in Yambuk. A popular alternative to soy milk, Andy also uses it to whip up a crowdpleasing vanilla slice and breakfast panna cotta. “We use local produce as much as

FAIRY PORT

we can in our dishes and home-made preserves,” said Andy. “Quite often we’ll come home to a bag of lemons on the doorstep.” His fully stocked pantry is bursting with tasty items for sale like beetroot and raspberry chutney, orange and pumpkin marmalade and Andy’s special spin on nectarine chutney. He’s also made a massive batch of decadent orange and chocolate chips in time for Christmas. “We’ve come a long way since we bought the place a few years ago,” said Andy, who runs the business with wife Alice. “We’ve stripped the tablecloths and gone back to a simpler dining experience that’s suitable for the entire family. But we’re still providing interesting

food at an affordable price.” Folks can relax in the

beautiful café dining room or on the bullnose verandah whilst the kids play in the fully fenced English country garden, complete with sandpit and chalkboard – a space inspired

leg salad, crab cake in charcoal brioche and salmon that has been smoked by Andy himself. The locals also love the salted caramel hot chocolate with top notch Belgian chocolate. With new French chef Daniel Taurncheau on board, Andy will now be opening for dinner on Friday, Saturday and Sunday nights, offering an “up-standard bistro” menu with intricate dishes and impressive desserts. “Opening for dinner allows us to be even more creative, designing an exciting and interesting menu around seasonal produce.” The Pantry Door is open sevendays-a-week from 8.30am to 4.30pm and is separate to the Basalt Winery.

by the couple’s children Daisy 4, George 3 and Sybil six months. “We wanted to create a relaxed, homely feel for families where you can enjoy a glass of local wine and not worry about the kids,” added Alice. “We’re a popular stop for travellers or for people making a day trip from Warrnambool.” Open for breakfast and lunch (including grab-and-go options), the menu features divine dishes like duck

WARRN A

WE’RE HERE!

MBOOL

PRINCE

S HIGH

KILLARNEY

WAY

CAR PARK

PANTRY DOOR RESTAURANT · CAFE · PRESERVES

Open 7 days: 8:30 am-4:30 pm | (03) 5568 7442 | 1131 Princes Highway Killarney southwest

FEAST ALL ROADS LEAD TO

MICKEY BOURKE'S

This Festive Season KOROIT’S INFAMOUS WATERING HOLE, MICKEY BOURKE’S HOTEL, WILL BE ABUZZ DURING THE FESTIVE SEASON WITH A RICH PROGRAM OF EVENTS AND MUSIC. In true Irish style, Mickey Bourke’s loves a party and the “silly season” provides plenty of opportunity for patrons to join in the fun. Throughout December and January the hotel’s historic halls will resonate

to the tunes of a myriad of live performances. And in January, the pub becomes the central hub for the Lake School of Celtic Music, which is something of a local institution. Mickey Bourke’s is also a favourite with local businesses for office Christmas functions and its infamous New Year’s Eve party. The hotel is open every day, except Christmas Day. Here’s cheers to that!

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Lake Pertobe

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golden fish & chips,

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PH: 5561 5221 2/57 MORTLAKE ROAD, WARRNAMBOOL

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Shane Clancey with the two trophies recently won for his exceptional Riesling at the Western Victorian Wine Challenge.

BA SA LT Wine & tapas in the shed

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BEST RIESLING Judges’ Award Trophy

Double gongs

A RIESLING ON THE RISE

producers,” Shane said. N WHAT HAS BEEN HAILED “To create something special and AS A SWEET VICTORY FOR THE win a respected peer award like this SMALL BUT INCREASINGLY is incredibly exciting.” FEISTY HENTY WINE REGION, Now in its 11th year, the Western BASALT WINES HAS TAKEN Victorian Wine Challenge is open OUT TWO AWARDS FOR ‘BEST to producers from the Grampians, RIESLING’ AT THE WESTERN Pyrenees and Henty wine regions. VICTORIAN WINE CHALLENGE. Wines are judged by a The small, highwayside panel of professional Killarney vineyard took e t wine industry show out two both the a e “To cr ecial judges together Judges’ Award g sp n i h t e Trophy for ‘Best som cted with a panel of e p s e r “everyday” wine Riesling’ and the a and win ard like consumers. people’s choice peer aw edibly “The Henty wine Consumer Prize for r c n i s i region is the lesser ‘Best Riesling’. s thi ” . g n i t known cousin to the Previous award exci Ballarat, Pyrenees and winners have included Grampians wine regions and, heavyweights such as for us, this award really shines the Seppelt and Best’s Winery. spotlight on our small, cool and very Basalt’s Shane Clancey said the unique part of the world,” Shane said. award wins put Basalt “right up there with the country’s best”. “The Henty region has consistently set the benchmark for Basalt Vineyard is open daily. For Australia’s finest riesling and it gives more information or for group us huge confidence to see that we bookings phone 0429 682 251 are making wines on par with some or visit www.basaltwines.com. of the country’s most respected

BEST RIESLING Consumer Prize

2015 WESTERN VICTORIAN WINE CHALLENGE

www.basaltwines.com.au │ M: 0429 682 251 Princes Highway, Killarney

OPEN DAILY, 10AM - 4PM southwest

Stunning Ocean Frontage Lots â&#x20AC;&#x201C; Warrnambool Spacious and private 2000m2 blocks with breathtaking views of Logans Beach Whale Nursery, Warrnamboolâ&#x20AC;&#x2122;s Lady Bay and the Southern Ocean, over a beautiful seven hectare vegetated coastal reserve. You will be able to spot whales from your sitting room. Logans Beach Coastal Village is located at the western end of the Great Ocean Road, 4km from the bustling regional centre of Warrnambool, 20km from Port Fairy and close to the Grampians and wine regions of South Australia. It offers you a great location, priceless views, incredible amenities, perfect lifestyle and exceptional value. 30 southwest

For Sale View Phone Email

Lots from $199,000 www.harriswood.com.au (03) 5561 2228 sales@harriswood.com.au

HABITAT

ARRIS&WOOD

THE Doors open to a new era in real estate WHEN THEIR WIVES ROCKED UP TO HELP SCRAPE PAINT OFF THE WALLS IN LEIBIG STREET’S OLD CHINESE SHOP, IT WAS CEMENTED THAT DANNY HARRIS AND MATTHEW WOOD WERE EMBARKING ON SOMETHING SPECIAL. With extensive experience in real estate and after receiving industry accolades at the highest level, these local lads recently launched their own independent agency, Harris & Wood Real Estate. “We knew this was going to be a new era for us, but when our families turned up to help get the place ready, it really stamped it as a family business,” said Danny. “Even our staff, who weren’t on the payroll yet rolled up their sleeves to help. We paid everyone in pizzas.” The working bees paid off and the once iconic Chinese eatery is now a modern, slick, urban-style space fit

for a team of gun real estate agents out to do their families proud. Matthew Wood, explains that being independent means not following one particular sales formula. Rather, he’ll be on the hunt for an effective mix of best practice models when selling residential, commercial and business real estate. “We’re really keen to implement the latest cutting-edge marketing techniques, with good old fashioned customer care,” said Matthew. “We are dealing with people’s most valuable asset, so we’ll give it everything we’ve got to give them the best opportunity to beat the market.” Both Matthew and Danny have committed themselves to a lifelong study into the art of negotiation, honing their skills over the last 16 years. They also have a swag of impressive contacts throughout Australia to compare notes with. But their approach to business

Left to right - Ian Baudinette, Tom Symons, Danny Harris, Jane Shaw and Matthew Wood

goes way beyond just being great salesmen. They’ve both grown up in Warrnambool and are passionate about the lifestyle it offers. “We are in one of the few places on the coast where you can buy a home at almost half the price of metropolitan areas,” said Danny. “We get a real kick out of helping people find the property they’re after because we love living here ourselves.”

fortunate to have attracted quality professionals with uncompromising ethics to the new agency and they had big plans to grow. “Growing a good team will be the secret to balancing our work and home life,” said Danny. “As a family business we can all share the challenges and the successes.” Their dedicated staff - including administration gurus Amanda Kelson

Also on the sales team is Warrnambool’s long-time ‘gentleman of real estate’ Ian Baudinette and former city agent and go-getter Tom Symons, who won Homefinder of the Year in the 2013 Australasian Real Estate Awards. Danny and Matthew said they felt

and Jane Shaw - are equally pumped about the future of Harris & Wood. “I’m loving the busy location of the office,” adds the effervescent Jane. “On our first day we had the doors open and everyone popped their head in to say hi and to wish us luck. It was really nice.”

“We get a real kick out of helping people find the property they’re after because we love living here ourselves.”

southwest

HABITAT

Real Estate buying tips FOR FIRST-TIME BUYERS

s u g r e F h t wi

FOR MOST OF US, BUYING REAL ESTATE WILL BE THE BIGGEST INVESTMENT WE MAKE. AND ALSO, ONE OF THE RISKIEST. SPEAKING FROM EXPERIENCE, I ALSO KNOW THAT IT’S A VERY BIG DEAL, ESPECIALLY THE FIRST TIME AROUND! AS A REAL ESTATE AGENT, I’M VERY GRATEFUL TO HAVE HAD THE EXPERIENCE OF BUYING PROPERTY. IT HAS GIVEN ME NEW UNDERSTANDING OF WHAT MY CLIENTS GO THROUGH.

TIP 1 Don’t over complicate the experience. Buying a property isn’t as difficult as you think. Surround yourself with the right people and talk to people in the field. Ensure you speak with banks, builders, mortgage brokers, real estate agents, investors and other people who have recently bought their first home. But don’t hang on to every word – you need to use your own instincts, also. TIP 2 Define your angle - what is your purpose? Are you buying for location, potential investment, capital growth or just for pure enjoyment? Some locations improve in value quicker than others. Can you use your first property to leverage to better things? TIP 3 Buying a property that needs work great, there is an opportunity for you to add value to this home and improve its long-term standing. But are you up for the task?

TIP 4 It’s pretty simple but know your financial situation - what can you afford? When I first bought my property, it took nearly a year for me to understand the true outgoings and value of improvements I was making. Nevertheless, it didn’t hinder my social life, travel or purchasing of other items because the reality is you still want to be able to live and enjoy. You’re more likely to be able to do this in a regional landscape due to more affordable housing prices. TIP 5 Don’t rush! Don’t over research! The internet provides so much content these days that it’s easy to become over-wrought. Please do not over complicate the process - it shouldn’t be a difficult experience. Buying a property does entail risk but for the most part is a life changing and rewarding challenge.

Meet Fergus - Property Consultant & Auctioneer Raised in Warrnambool, I studied PR and Journalism at Deakin University. Aged 25, I have worked in the Warrnambool Real Estate industry for the past three years. In the past year, I’ve made over 50 sales and have been recognised as one of Ray White’s top salespeople in Victoria/Tasmania (under two years). The rise in social media has given we youngsters the edge in Real Estate! But the core values haven’t changed. It’s still about being personable and hard-working. I give huge credit to our Directors Jess Densley and Leanne Mugavin who have instilled in me a desire for learning. My goal is to become successful in the industry and to be involved in the evolution of the local landscape.

Unlock the value of your property. For an obligation-free appraisal on your property or a complimentary market review on your suburb, simply contact me.

Ray White Warrnambool 32 southwest

Fergus Torpey T 03 5564 1500 M 0428 627 161 E fergus.torpy@raywhite.com A 64 Banyan Street raywhite.com

HABITAT Jason Leishman: Aussie Franchisee - Warrnambool

AUSSIE'S Top tips for first homebuyers WITH SO MANY OPTIONS AVAILABLE, JASON LEISHMAN FROM AUSSIE CAN HELP NAVIGATE YOU THROUGH THE SEA OF LENDERS TO FIND THE RIGHT LOAN FOR YOU AND HAS PROVIDED YOU WITH THE FOLLOWING EIGHT TIPS TO HELP YOU GET THERE. 1. AFFORDABILITY Work out how much you can afford to spend and only look at homes within that price range.

Would your bank tell you if a competitor had a better home loan?

2. GET HELP FROM AUSSIE Representing 20 different lenders, Aussie can provide you with a wide snapshot of the market.

3. FIND THE RIGHT HOME Inspecting a property is the best way to know if it is the right one. It helps to be flexible as you may find some homes offer benefits you hadn’t considered. Jason can help provide you with a free property report of the local area.

4. PURCHASE COSTS We can Guide you through the initial costs that come with purchasing a home which include stamp duty and legal fees and may also include lenders mortgage insurance.

*Not all lenders lend in every state or territory. Aussie is a trade mark of AHL Investments Pty Ltd. Aussie is a partly-owned subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian Credit Licence 234945. © 2015 AHL Investments Pty Ltd ABN 27 105 265 861 Australian Credit Licence 246786.

Aussie Warrnambool will.

5. RATE OPTIONS If you have concerns about rate rises, you can split your loan between variable and fixed rates. Aussie can do this at no cost to you.

Why not give me a call today to find

6. MAKING REPAYMENTS out? After all, the sooner you do, the Choose to make fortnightly payments rathersooner than monthly. Paying fortnightly you could start saving. may save you years and thousands of dollars interest over the life of the loan. 7. LOAN FEES AND CHARGES Contact Aussie Warrnambool Choose a loan with no ongoing fees and charges, or with an annual fee offering 168 Liebig Street, Warrnambool access to offset accounts, credit cards and discounts on other products. Jason M 0423 468 660 can help navigate you through this process.

E jason.leishman@aussie.com.au

Aussie offers a wide range of lenders and a choice of hundreds of home loan deals. Contact Aussie Warrnambool 168 Liebig Street, Warrnambool PH (03) 5562 4751 M 0423 468 660 E jason.leishman@aussie.com.au

It’s Smart to Ask

8. DON’T OVERCOMMIT Aussie is a trade mark of AHL Investments Pty Ltd. Aussie is a partly-owned subsidiary Make sure your home loan repayments do not significantly impact your the Commonwealth Bank Australia ABN 48 123 123 124 AFSL234945. and Australian Aussie is a trade mark of AHL Investments Pty Ltd. Aussie is a partly-owned subsidiary of the Commonwealth Bank of of Australia ABN 48 123 123 124ofAFSL and Australian Credit Licence © 2015 Credit lifestyle. Jason work27with you find theCredit repayments thatNot allow you to in all states. Licence 234945. © 2015. AHL Investments Pty Ltd ABN 27 105 265 861 Australian Credit AHL Investments Ptycan Ltd ABN 105 265 861to Australian Licence 246786. all lenders lend Licence 246786. Not all lenders lend in all states. still enjoy life.

LARGE, 4 BEDROOM, 3 LIVING AREAS, STUDY $377,000 - 9 GLADMAN COURT, KOROIT

62 Sackville Street, Port Fairy. Phone (03) 5568 2458

CALL PAULA on 0438 681 201 southwest

HABITAT

WANTED! CLIENTS LOOKING FOR FRESH IDEAS IN HOME DESIGN

P 5562 1527 M 0488 204 673 E CLINTONKRAUSE@SCTELCO.NET.AU WWW.WARRNAMBOOLARCHITECT.COM

A YEAR IN ARCHITECTURE With Clinton Krause // Architect

HIS MONTH’S COLUMN MARKS THE FIRST ANNIVERSARY OF MY REGULAR CONTRIBUTIONS ON ARCHITECTURE FOR SOUTHWESTBIZ. To mark the occasion, I thought I would provide a recap on the advice offered to readers during this time. After kicking off in November 2014, we looked at the basic elements of good design – orientation, aspect, and efficiency. A new building project should also ideally reflect the unique qualities and character of its inhabitants. The importance of a good Design Brief was the focus in December – this is all about effective communication between client and architect so that the built product meets all the aspirations and ideals of the owner.

February’s edition provided a guide to interpreting ‘green design’. Pointers were given on a pragmatic approach to understanding the decisions, products and options that come together to ensure your home is energy efficient and low maintenance. In March we looked at simple ways to keep the cost of your home down. The next month we addressed the deceptively simple question of ‘Draftsman, Building Designer or Architect’, what really is the difference between each of these businesses? In May I announced the launch of a new, ‘drive thru’ style of architectural advice – a low cost service to help with those minor design dilemmas, such as a kitchen or bathroom makeover or dealing with poor storage. A two-part special on kitchen makeovers revealed a number of insider tips to achieving value for money for what is potentially the most expensive room in the home. The year drew to a close with an informative expose on the pitfalls of the building industry and provided a simple explanation of your rights as a consumer along with available avenues for sorting out problems. I hope readers have found the information in these articles helpful and I have very much enjoyed the opportunity of working with the great team at SouthwestBiz. I look forward to further exploring the complexities of designing, building or renovating in 2016.

LIVE. RELAX. ENTERTAIN.

Disability access. Home modifications. Peace of mind. If you need to make changes to your living environment to make it safer and easier to move around in, Bryan & Petersen can help. Our experience in home modifications and disability access allows us to develop solutions that are practical and safe without sacrificing practicality. Call Bryan & Petersen for an obligation free consultation and quote. 8 BRAITHWAITE STREET, WARRNAMBOOL, VIC 3280 // PHONE 03 5561 7122 // WWW.BRYANPETERSENINSURANCE.COM.AU

34 southwest

HABITAT

The impressive central site from above

73 High Street, Terang

Historical central hotel in Terang with accommodation and acreage

The warm and welcoming bar.

2.7 acres of land on three separate titles

•

Substantial Freehold hotel with vacant possession

•

Main street location with 2 street frontages

•

Operating Liquor Licence

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Public Bar and Lounge, Commercial Kitchen

•

Function room

•

16 hotel rooms, 2 bedrooms separate and proprietors residence

•

Large Balcony with excellent outlook and town views

•

4 Fireplaces

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Three/Four Shops included

•

Land size is 2.7 acres on three separate titles

•

Grants approved for veranda upgrade. For Sale by Expressions of Interest Closing 15th January 2016 Gary Attrill 0477 026 566 David Falk 0407 878 213

WANT TO KNOW

WHAT YOUR

PROPERTY IS WORTH?

Myers Planning Group is a Warrnambool based consultancy that specialises in town planning services across south-west Victoria.

Company services: Gary Attrill 0477 026 566

Graham Wombwell 0427 533 618

David Falk 0407 878 213

• • • •

Planning Approvals Development Plans Planning Scheme Amendments Urban and Rural Projects

0402 079 429 | PO Box 207 Warrnambool Vic 3280 steve@myersplanninggroup.com.au www.myersplanninggroup.com.au southwest

TRAVEL

Supporting VOLUNTEERS

and community groups across the Great South Coast

Donating your time to help others isn’t just a nice thing to do – it’s good for you too!

P 03 5559 4920 E volunteering@warrnambool.vic.gov.au www.warrnambool.vic.gov.au/volunteering

The Archie Graham Community Centre 118-130 Timor Street (PO Box 198) Warrnambool VIC 3280

· · · · · · · · ·

marketing plans and advice graphic design public relations websites social media submissions and reports customer service training photography copywriting

o2media.com.au

Ability2Drive Learn to Earn &Strive to Drive

OUT THE CHINA ROLLS RED CARPET

FTER SPENDING THE LAST TWO WEEKS AT THE INTERNATIONAL TRADE AND LOGISTICS FAIR IN LINYI, CHINA, DION GRIFFIN HAS BEEN INSPIRED BY THE LOCAL PROGRESS. “I was very impressed with the level of trade skills the Chinese government are putting in place,” Dion says. “Fifteen-year-olds are working with state-of-the-art equipment to align them with industry in China.” Dion acts as Director for both Career Assist Australia, a career advisory service that helps people identify future study options and career pathways; and Ability2Drive, a learning to drive service specialising in assisting learner drivers who have a range of special learning needs, disabilities or those who are disadvantaged. Due to the large role he played within these two programs, Dion was invited by the Federal Government to promote a number of

Australian educational courses and driving programs as part of the trade fair. “There are many opportunities for Australian businesses to step into the Chinese market,” Dion said. Dion spent his time abroad visiting schools and universities, many with over 10,000 students, across Xian, Beijing and Shanghai. He encouraged and developed programs to assist Chinese students to continue their studies in Australia and participate in work placement programs overseas. Career Assist Australia will be launching its programs throughout China from February 2016 and will be encouraging students to complete further studies in Australia. For more information on either career guidance or driving programs phone Ability2Drive on 03 9749 0000.

program assists disadvantaged people by providing: - Valuable Life & Employment Skills - Professional Driving Lessons - Supervising drivers to help get your 120 hours - Use of Car, Fuel and Insurances - Learners & Probationary Licences *must fit eligibility criteria, conditions apply.

Ability2Drive

36 southwest

Contact Ability2Drive Jasen Nicolaisen on 0437 612 290. Like Ability2Drive on facebook or visit www.ability2drive.com.au.

buzz WANT TO KNOW WHAT’S GOING ON IN THE SOUTHWEST? GET ALL THE BUZZ HERE!

Helping more people get to work A new program will help Hamilton people with disabilities to get to work and training. The STAY Residential Services Wheels to Work Project will provide an accessible, affordable community transport option for people with a disability. STAY CEO Maree Sandford said a gap in community transport options had been identified, showing tha people with a disability had limited options to access transport to work, education and training.

Glenelg Shire treads lightly on planet Glenelg Shire Council has reduced its carbon emissions by 15 per cent over the past four years. An internal Council review has revealed a saving of 1018 tonnes of ‘greenhouse gases’ compared with the 2011-2012 benchamrk. Glenelg Shire Mayor Cr Max Oberlander attributed the reductions to a more energy efficient public lighting and reducing fleet fuels and corporate waste.

New plan for Corangamite arts An arts trail, better art spaces, street art, cultural performances and more support for events are some of the proposed outcomes of a new plan to support arts and culture in Corangamite Shire over the next five years. The Corangamite Shire Arts and Cultural Plan 2016-2020 aims to encourage partnerships between community groups and Council, increase participation in creative activities and promote cultural identity and heritage opportunities.

National award for aged care partnership A training initiative between South West TAFE and Lyndoch Living to address skills shortages in aged care has won a national honour. The initiative was named as one of three national finalists for the Australian Training Awards’ Industry Collaboration Award. The Lyndoch Living Aged Care Training Initiative started in 2014 to address workforce growth and skills shortages in the aged care sector in south west Victoria. The collaboration provides on-site training at Lyndoch Living in Warrnambool where students are integrated into day-to-day operations including interacting with residents and their families.

Hamilton runway extension Works will shortly be completed on the Hamilton Airport runway extension. The upgrade project includes the installation of 300 metres of new runway to allow larger aircraft to use the airport and and apron lighting and a Precision Approach Path Indicator (PAPI). The $1.69 million tender was awarded to Airport Consultancy Group Australia, with funding from the Regional Aviation Fund, Regional Development Victoria and Southern Grampians Shire Council.

Festival coup

New Westvic office marks 30 years Westvic Staffing Solutions has celebrated a 30-year legacy with the official opening of its new head office in Warrnambool. Inaugural CEO Miles Coverdale and former Finance Manager Dennis Farley joined current Westvic CEO Dean Luciani and Board Chairman Peter Rock to open the $2.8 million Koroit Street building in November.

Mr Rock said the building would be the base for Westvic to its mission started in Camperdown in 1984 to continue providing training and employment opportunities for the broader region. Westvic Staffing Solutions also has offices in Portland, Colac and Hamilton.

Former Terang resident and country music singer-songwriter Adam Harvey will lead an allstar line-up at the Terang Country Music Festival in March 2016. Harvey is a six-time Golden Guitar winner, with a number of ARIA nominations. Born in Geelong, Harvey he lived in Terang from 1998-2001. The Festival, which will be staged at the Terang Racecourse, will run on the weekend of March 18-20 and will include other popular acts such as The Sherrahs, Tim Farren, Tracey Killeen, Davidson Brothers and the Grandsons of The Pioneers.

Got something on? Let us know at editorial@swbiz.com.au southwest

DIARY Got something on? Let us know – editorial@swbiz.com.au

DECEMBER

JANUARY

WEDNESDAY 9 DECEMBER, 6.30-8.30PM BUSINESS IN HEELS

THURSDAY 7 JANUARY, 8AM-4PM CRUISE SHIP IN PORTLAND

Guest speaker: Women’s Health and Wellbeing Barwon South West – ‘Take a Stand’ program

The arrival of the Pacific Jewel will bring an influx of more than 1900 passengers to Portland for the day.

Where: GingerBar @ GingerKitchen, Deakin University, Princes Highway, Warrnambool

Where: Port of Portland

Cost: $40 (members); $49 (non-members) includes glass of bubbles and canapes Bookings: businessinheels.com/fevent/221/join-usfor-our-final-event-of-2015/

Christmas/ New Year

PUBLIC HOLIDAYS Friday 25 December Saturday 26 December Monday 28 December Friday 1 January Tuesday 26 January

THURSDAY 10 DECEMBER, 10AM-12.30PM GREAT SOUTH COAST GROUP POSITION FOR ECONOMIC GROWTH PILLAR Join with government, business and community leaders to discuss and influence issues of regional significance. Where: Warrnambool Foreshore Pavillion (downstairs) Contact: kfoster@greatsouthcoast.com.au

Contact: www.pocruises.com.au/ships/pacific-jewel

WEDNESDAY 13 JANUARY, 7AM-5PM CRUISE SHIP IN PORTLAND Described as a ‘boutique cruise experience’, the Pacific Eden has capacity for 1500 passengers. Where: Port of Portland Contact: www.pocruises.com.au/ships/pacific-eden

SATURDAY 16 JANUARY, 10AM-4PM ‘I LOVE LIEBIG’ MARKET DAY Warrnambool’s Liebig Street traders will combine to create a festive, market atmosphere for a day of street stalls, sales and more! Where: Liebig Street, Warrnambool Cost: Free

38 southwest

TAFE Work Ready Training Program South West TAFE has teamed with Westvic Staffing Solutions and Brophy of Warrnambool to launch the ‘Work Ready Training’ program, which includes the 100 jobs in 100 days initiative. Funded by the Victorian Government, the program is designed to skill up the unskilled to improve their employability and get them underway. The program offers employers tailored recruitment solutions and encourages businesses to give a Work Ready job seeker that all important start. Support is provided to everyone throughout the process. If you’re an employer looking to give someone a go, find out just how much easier it is at swtafe.vic.edu.au/workready

Education and Teaching Support Executive Manager, Madelyn Lettieri

INDUSTRY INSIGHT HELPS SHAPE FUTURE COURSES SOUTH West TAFE has taken a new approach to the way it designs and delivers its courses and is gearing up to reveal its 2016 offerings.

ynamic discussions with regional employers have helped course planners to understand exactly what qualifications are required in the workplace, so graduates can be on-point and job ready. Education and Teaching Support Executive Manager, Madelyn Lettieri said valuable talks with local industry played a vital part in planning next year’s courses. “We’ve taken a renewed approach to course development,” explained Madelyn. “We’ve put a lot of work into analysing what jobs are growing or diminishing in the region; listening to employers has definitely helped us match our offerings to what they’re looking for.” Madelyn said exciting new study opportunities at the Warrnambool campus included health, food and fibre (agribusiness), tourism and leadership and management. They’re

also bringing back front and back-ofhouse in hospitality - a course that will be delivered to a diploma level in partnership with William Angliss.

“We are focusing on jobs for the future and what our graduates need to be job ready,” she said.

“We’re also looking at partnerships with a wide range of businesses and organisations to provide unique learning opportunities.” Industry collaboration is already a clear winner, with South West TAFE and Lyndoch Living recently awarded the Industry Collaboration Award at the Victorian Training Awards and announced as a finalist in the Australian Training Awards. Their training model enables aged care and health and community care students to obtain practical experience and their training program in situ. “By working with aged care

clients and staff on site, students can see what it’s like to work in that particular field. It’s been a very successful partnership and we would like to replicate this model across other industries.” Madelyn said the key to meeting the latest industry standards was to forge long-standing relationships with the broader community through advisory groups, business visits and one-on-one discussions. “Not only are we learning about what capabilities are needed across the region, we’re finding out about industry standards in terms of technology and machinery. We want to replicate this wherever we can, so we’re turning to businesses for advice and recommendations.” Madelyn said infrastructure advancements would include a refurbishment of the hair and beauty salon at the Warrnambool campus. Plus, all campuses will soon be decked out with ‘smart’ classroom technology like video conferencing. “This means someone working on a car engine in Hamilton, for example, can communicate their work through

technology in real time to a classroom in Warrnambool,” she said. South West TAFE will also freshen up the skills of its teachers, encouraging and supporting them to return to their own trade/ profession for “industry release”, so they’re up with the latest industry developments and trends. “This move will also

help expand their industry network, which can be beneficial to their students for training and even future employment,” said Madelyn. She said the improved, grass-roots approach was working. “We’re already doing better for it and seeing results. More people are keen to participate in our course advisory committees and we’ve seen student numbers grow due to our stronger industry connections, especially in automotive. “People want to use their local TAFE provider and we’re so excited to be providing them with relevant courses at national, quality standards that are also meeting the needs of the region.” southwest

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AND LEAP INTO YOUR FUTURE swtafe.vic.edu.au | 1300 648 911