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Southern Oregon’s

Best of the

BEST 2017

Southern oregon’S BeSt in



OctOber 29, 2017

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Automotive Mechanic Shop..................... 5 Boat Dealership.................................... 5 Body Shop........................................... 6 Car Wash/Detail.................................. 6 New Car Dealership.............................. 6 RV Dealership....................................... 6 Tires.................................................... 7 Used Car Dealership.............................. 7 BEAUTY & WELLNESS

Acupuncture Clinic................................. 7 Barber Shop......................................... 8 Get a Massage.................................... 8 Salon or Day Spa.................................. 9 ENTERTAINMENT

Live Entertainment.................................. 9 Local Band........................................... 9 Local Event.......................................... 10 Southern Oregon Brewery...................... 10 Southern Oregon Winery....................... 10 FASHION

Children’s Clothing............................... 11 Jewelry............................................... 11 Men’s Clothing, Shoes And Accessories.......................... 12 Women’s Clothing, Shoes and Accessories.......................... 12 Vintage or Resale Clothing..................... 12 FITNESS & RECREATION

Bike Shop........................................... 14 Golf Course........................................ 15 Gym.................................................. 15 Personal Trainer.................................... 16 Outdoor Gear..................................... 16 Outdoor Recreation Service.................... 16 Yoga Studio........................................ 16 GREAT DINING

Bakery............................................... 17 Breakfast............................................ 17 Burger................................................ 18 Chinese Restaurant............................... 18 Coffee Shop or Drive-Thru...................... 18 Fine Dining......................................... 19

Healthy Lunch...................................... 19 Italian Restaurant.................................. 20 Japanese Restaurant.............................. 20 Mexican Restaurant.............................. 21 Outdoor Seating.................................. 21 Overall Restaurant................................ 22 Pizza................................................. 22 Restaurant Customer Service................... 22 Seafood............................................. 22 Steak................................................. 23 Thai Restaurant..................................... 24 Vegetarian Meal.................................. 24 HEALTH

Assisted Care...................................... 25 Chiropractic Office............................... 25 Dentist................................................ 26 Health Care Provider............................ 26 Hearing Aid Center.............................. 26 Naturopath......................................... 27 Pediatrician......................................... 27 Pharmacy............................................ 28 PETS

Pet Daycare/Boarding.......................... 30 Pet Groomer........................................ 30 Buy Pet Supplies................................... 31 Veterinarian......................................... 32 PUBLIC SERVANT

Daycare/Preschool............................... 32 Elementary School................................ 33 Firefighter............................................ 34 High School........................................ 34 Law Enforcement Officer........................ 35 Middle School..................................... 35 Principal............................................. 36 Teacher.............................................. 36 SERVICES

Attorney.............................................. 36 Carpet Cleaner.................................... 37 Community Service Organization............ 37 Computer Services Company................. 38 Contractor........................................... 38 Electrician........................................... 39 Financial Advisor.................................. 39 Financial Institution................................ 40





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HVAC................................................ 40 Insurance Agent................................... 40 Mortgage Company............................. 41 Painter................................................ 42 Plumbing Company.............................. 42 Real Estate Broker................................. 42 Real Estate Office................................. 43 Retirement Residence............................. 44 SHOPPING

Antique Store....................................... 44 Fresh Produce...................................... 45 Furniture Store...................................... 45 Garden Supply Store............................ 45 Grocery Store...................................... 45 Home Improvement Store....................... 46 Natural Foods Store.............................. 46 Vitamins and Supplements...................... 47


CONTRIBUTORS Micah Leigh Cheryl Rose Rebecca Scott DESIGN & PRODUCTION Paul Bunch Jaren Hobson Sasha Kincaid John Sullivan Southern Oregon’s Best of the Best 2017 is published by the Rosebud Multimedia Advertising Department, 111 N. Fir St. Medford, OR 97501 General Information: 541.776.4422

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1st Kelly’s Automotive Service  2nd Bob Thomas Automotive 3rd Keith Schulz Garage Honorable Mention

Crater Lake Ford Specialized Automotive Service & Repair

Kelly’s Automotive Service

In 2003, shop owners Dave and Lisa Kelly took over an existing auto repair and maintenance shop in Grants Pass and brought their own family values to their business. Two years later, they opened a second shop in Medford. According to Lisa McClease-Kelly, the company’s goal is to do the personal things that other shops might not in order to develop a relationship with clients and keep those relationships for years to come. She tipped her hat to their staff, who she described as a group who share a “servant’s heart.” “We are in business to be a blessing to our communities,” McClease-Kelly said. “We do that through auto repair and community involvement. The fact that people notice and take the time to vote for us is amazing.”


1st Willie Boats  2nd Water World Boat & Powersport 3rd Fish-Rite Boats Honorable Mention

River Marine Sales & Services

Willie Boats

Willie Boats in Central Point has been manufacturing welded aluminum fishing boats since 1981. According to sales manager Mike Olson, the company manufactures boats from 12 to 28 feet long. “We manufacture and sell both drift and powerboats along with accessories that can be seen in our showroom. We also have a complete line of clothing, gear and gifts for the fisherman,” said Olson. “Customer service is what sets us apart. We take care of the customers the best we can. From the initial sale to anything that might come up, we are here for them. We want to thank the readers for voting for us and we promise to continue to provide the very best in customer service.”


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cleanest car in Southern Oregon. We would like to thank all of our loyal customers for their continued support and for voting the Yellow Submarine as ‘Best Car Wash and Detail’ for 2017.”

3rd Lithia Body & Paint of Medford Honorable Mention


1st Star Body Works  2nd New Stage Collision

Apland’s Auto Body Butler Collision Center

Star Body Works Serving the Rogue Valley since 1948, Star Body Works has grown to four locations in two counties. A collision repair service, their goal is to bring vehicles to pre-accident condition, said Mark Lamensdorf, the owner since 1989. According to Lamensdorf, each location is equipped with state-of-the-art equipment and staffed by I-CAR and ASE-certified technicians. Star is certified by many manufacturers and is a preferred provider for the majority of auto insurers, he added. Being part of the community means giving back, said Lamensdorf, so Star Body Works invests in several local nonprofits and causes. “The community is the reason why we’re growing,” he said, attributing their expansion to a new location at Central and Jackson in Medford due to the needs of the community. “Because of you, everyone at Star expresses heartfelt gratitude for the support you’ve given us over the years to make us who we are today.”

 2nd Lithia Toyota of Medford 1st Southern Oregon Subaru 3rd Butler Ford Honorable Mention Crater Lake Ford Mercedes-Benz of Medford

Southern Oregon Subaru Southern Oregon Subaru has done business in the Rogue Valley for over 35 years, said general manager Randy Nidalmia. He believes the friendly and knowledgeable staff at Southern Oregon Subaru create an enjoyable customer experience. “The customers walk into a positive environment, and that positivity is infectious. Three of our salespeople have worked here for over 20 years,” he said, adding that the incredible staff makes Southern Oregon Subaru a great place to work. Nidalmia said Southern Oregon Subaru was honored to be voted best new car dealership by

the people. “We want to give a big thank you to everyone who voted for us and to our customers, who make it possible for us to be here,” he said.


1st Triple A RV Center  2nd All RV Needs

3rd Mike’s RV Service Honorable Mention Jackson RV Parts & Services Affordable Truck and RV

Triple A RV

Family-owned, four generations strong for over 41 years, Triple A RV Center in Medford is where adventures begin, according to Tami Lewis, the co-owner and general manager. “Triple A RV Center has made a lot of friends who share our passion for the RV lifestyle,” she said. “Our knowledgeable staff are committed to providing outstanding customer service. We’re proud to offer your favorite RV brands with an inventory of 250 new and preowned units. We have easy financing options, and we take trade-ins and consignments.”


1st Yellow Submarine Car Wash  2nd Crater Car Wash 3rd Quench & Drench Honorable Mention Pristine Detailing Services Crater Lake Ford

Yellow Submarine Car Wash Snagging the title for a second year, Yellow Submarine owner Ben Tresser said the company is not willing to rest on its laurels. “We are constantly striving to improve,” he said. “Earlier this year, we added a ‘tsunami’ wash package, which includes hot wax, tire dressing and an upgraded ‘in tunnel’ light show. Customers will also find more vacuum stations for free, unlimited use. Combined with an improved user- and mobile-friendly website, our customer experience is better than ever.” The improvements will keep coming, Tresser said. “This winter, we will be adding additional brushes, including a state-of-the art tire brush system. Yellow Submarine Car Wash continues to produce the



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A UTO Lewis added that Triple A RV is a full-service dealership, with a 10-bay service center with certified technicians, a body and paint shop, and a parts/accessories store. “Our staff is eager to guide our customers through their entire buying process, making it fun and informational,” she said. “Get out and enjoy the beauty of Southern Oregon in a Triple A RV.”

TIRES 1st Les Schwab Tire Center 2nd Advantage Tire 3rd Quality Tire Honorable Mention

Ed’s Point S Tire & Auto Service Crater Lake Ford

Les Schwab Tire Center Founded in Oregon by native Oregonian Les Schwab, the independent tire retailer now has more than 450 locations. Les Schwab Tire Centers have had a presence in Medford since 1971. Though known for specializing in tires, the three Medford locations also service brakes, alignments, shocks, batteries and more. “Every tire we sell is accompanied by our ‘Best Tire Value Promise,’ as we are committed to providing the best value for our customers,” said Troy Leeper, a Medford store manager for Les Schwab Tire Centers. “Our service is also second-to-none.” Leeper added that the Medford stores and their employees believe in giving back through sponsorships and involvement with nonprofits such as 4-H and FFA. He believes customers appreciate and recognize the centers’ tight-knit community spirit. “We sponsor activities, both large and small that support youth programs, help families in need, and raise funds for good causes,” he said.

apart from many dealers, Frame added. “We offer a certified preowned program which means you get a used car with a new car warranty,” Frame explains. “There is a three month/3,000-mile warranty on everything. We have a three-day/ money-back guarantee. If you realize two days after buying a car with us that it was a mistake, bring it back, no questions asked. We also have a 30-day exchange where you can exchange your car for another used car if you’re not satisfied.” Even if a customer decides to do business somewhere else, Frame said he honors any trade-in offer made. Crater Lake Ford’s inventory includes a variety of makes and models of vehicles, including some motorcycles and even some boats in the summer.


1st S.O.Chiropractic & Wellness Clinic  2nd Middleway Medicine

3rd Good Medicine Acupuncture & Herbs

EAUTY B& WELLNESS Honorable Mention

Holistic Health Acupuncture People’s Choice Acupuncture Center

S. O. Chiropractic & Wellness Clinic

Licensed acupuncturist Duc Ly began his career in acupuncture in Seattle in 2000. He has been seeing patients at Southern Oregon Chiropractic and Wellness Center in Medford for the last three years. He believes that his ability to really listen to his patients is what sets him apart from other practitioners. “I am truly interested in who my patients are as people, said Ly. “All acupuncture practitioners learn the same technique, but I believe you have to be attentive and truly want to help other people.” Belief in the community as a whole is at the core of Ly’s philosophy. “Everyone matters. It’s a mosaic and each piece contributes to the whole. I want to help people live a better life. We can’t be our best if we don’t feel well,” said Ly. “I basically treat people the way I want to be treated.”

 USED CAR DEALERSHIP  1st Crater Lake Ford  2nd Butler Ford

3rd Heritage Motors Honorable Mention Valley Boys Auto Sales World Famous Auto

Crater Lake Ford Crater Lake Ford has the largest inventory of used cars in Southern Oregon, according to Michael Frame, the general manager. There are more than 100 used cars and trucks, which all have a 120-point inspection before going to the front line. Crater Lake Ford backs up their used cars with an extensive warranty and return program that sets them OCTOBER 29, 2017 • SOUTHERN OREGON’S BEST OF THE BEST 7

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EAUTY B& WELLNESS   BARBER SHOP 1st The Gentlemen’s Den

 2nd The Fella’s Barber Shop

3rd Made to Fade Barber Shoppe Honorable Mention Rogue Barbers Stewart Avenue Barber Shop

The Gentlemen’s Den The Gentlemen’s Den, owned by Dan and Rachelle Long, specializes in men’s and children’s haircuts. “The reason behind our success is my wife, Rachelle,” said Dan Long. “She has been styling hair for over 20 years. She is a perfectionist who knows what she is doing. She can even cut hair to make it look thicker!” Located in Medford, the Gentlemen’s Den offers a seven-day guarantee. According to Long, if you are not happy with your haircut, just come back and adjustments will be made at no charge. “Rachelle and our daughter, Akasha Serrano, work side by side,” said Long. “People enjoy our friendly atmosphere. They feel welcomed and acknowledged.”

 PLACE TO GET A MASSAGE  1st Jen O’Neal, Gervais Day Spa & Salon  2nd Massage Envy 3rd Jenny Heppner, Complete Care Health Ctrs Honorable Mention

Beth Sparks, Middleway Medicine Amie McCormick, Anatrypsis Massage Studio

Jen O’Neal, Gervais Day Spa & Salon To be a successful massage therapist, you have to be able to leave your own issues at the door and create a safe, nonjudgmental space, Jen O’Neal believes. O’Neal, a licensed massage therapist, has worked at Gervais Day Spa and Salon for seven years, providing therapeutic massage. She uses deep tissue and Swedish massage modalities most frequently, though she also performs hot stone massage, reflexology and maternity massage. “When my clients come in hurting and leave feeling 10 times better–that makes my day,” O’Neal said. “Clients tell me they love my pressure and that I know what spots to work.” Connecting with clients and creating an atmosphere that allows for being vulnerable is important to help release the tension people hold in their bodies, O’Neal explained. “Our environment is very relaxed and fun, and it’s an uplifting place to be,” she said. “Everybody needs to get a massage!”



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EAUTY B& NTERTAINMENT E WELLNESS   SALON OR DAY SPA 1st The Blue Giraffe 2nd Gervais Day Spa and Salon 3rd Organic Elements Spa Honorable Mention

Salon Muse Firefly Hair & Body Studio

ley. Overall attendance on the Britt hill this season was over 60,000. “I am always impressed by the adventurous spirit of Oregonians—they don’t let a little smoke or 100-degree temperatures deter them from their love of music and commitment to Britt,” said Donna Briggs, Britt president and chief executive officer. “Going into our 56th season, Britt is in perpetual motion and we are already busy booking an impressive range of artists for 2018.”

The Blue Giraffe Day Spa & Salon

The Blue Giraffe Day Spa & Salon has won this category for six consecutive years, a testament to its dedicated staff, loyal customers and exceptional customer service, said owner Joanne DeRoo. Located one block from Ashland’s downtown plaza, DeRoo described The Blue Giraffe as an oasis of relaxation and comfort, offering individual spa treatments such as massage, facials, nail care, hairstyling, waxing and hydrotherapy, as well as decadent spa packages designed to pamper clients from head to toe. The Blue Giraffe also offers contemporary medispa techniques such as microdermabrasion, peels, Botox and cosmetic fillers, as well as chiropractic care and medical massage, both of which may be covered by health insurance. Celebrating its 16th year in business, DeRoo said The Blue Giraffe offers a world-class spa experience for Rogue Valley residents and visitors by bringing together beauty, comfort and knowledge, personalized to create a wonderfully memorable and relaxing experience.

LOCAL BAND 1st Fogline 2nd Rogue Suspects of Southern Oregon 3rd The Fret Drifters Honorable Mention

The Evening Shades Indubious continued on page 10

Southern Oregon’s

Best of the

BEST 2017



1st Britt Music & Arts Festival  2nd Oregon Shakespeare Festival 3rd Oregon Cabaret Theatre

Honorable Mention Camelot Theatre Company Sparks House Backyard Concerts

Britt Music & Arts Festival Offering world class orchestral and popular music under the stars in historic Jacksonville, Britt Music & Arts Festival earned the Best of the Best award for live entertainment this year. The summer event series, running from June through September, brings a variety of popular music acts, new artists and an orchestral music festival to the Rogue ValOCTOBER 29, 2017 • SOUTHERN OREGON’S BEST OF THE BEST 9

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Fogline came together as a band in 2015. Fogline writes songs that are influenced by living in Southern Oregon, and fall into the genre of country music, according to Dustin Clark, who is one of the lead singers and also plays acoustic guitar and harmonica. “The outdoors, traditional values and an overall appreciation of the Rogue Valley factor into the songs we write,” he said. “It was a crazy cool honor to be voted best band.” Clark is joined by the other members of Fogline, including Ben Jennings, lead guitarist; Zak Knutson, bass player; Kyle Stenseth, drummer; and Scott Perry, lead vocals, acoustic guitar and keyboard player. Fogline plays at several local venues, including Seven Feathers Casino and Resort, Grape Street Bar and Grill and the Britt Music Festival, Clark listed.

LOCAL EVENT 1st Pear Blossom Festival 2nd Art in Bloom 3rd Jackson County Fair Honorable Mention

Toast for Tails Red, White and BOOM

BricktownE Brewing Co. Since opening in Medford in 2012, BricktownE Brewing Co. has provided an upbeat environment for its customers, according to Angela Parker, who co-owns the pub with her husband, Scott. “With more than a dozen hand-crafted beers on tap, it’s easy to find one that suits your tastes,” she said. “All of our beers are brewed on-site. Our customer favorite is ‘Ore-Gunslinger,’ a double IPA.” Supervised by brew master Neil Smith, the brewing process is very creative, Parker said. “There’s always a new beer or two to try, often reflecting the season,” she said. “We also have a rotating tap for ciders.” The pub serves lunch and dinner daily, with happy hour specials on weekday afternoons. Monday nights are for trivia competitions and Fridays have live music twice a month. “We a great wait staff and awesome customers,” Parker said. “We are proud to earn this honor.”

 SOUTHERN OREGON WINERY  1st Del Rio Vineyards & Winery  2nd DANCIN Vineyards 3rd RoxyAnn Winery Honorable Mention Red Lily Vineyards 2Hawk Vineyard & Winery

Pear Blossom Festival

Drawing parade crowds of up to 30,000 people, the annual Pear Blossom Festival is Medford’s oldest and largest event celebrating the history and culture of the Rogue Valley. Other aspects of the festival include a street fair, pageants, food and wine tastings, and walks/runs. The festival recently added a cycling event and brought back a golf tournament. Darcey Mann-Self has served as the festival president for 23 years and and as a board member for 32 years. “The Pear Blossom Festival is an all-volunteer organization,” she said. “We are people that care about the community and want to keep a tradition going.” Mann-Self said other communities have visited the festival to learn their success secrets. “They are amazed at how much the City of Medford is involved,” she said. “Our greatest appreciation goes to city’s personnel from the police department, parks and rec, and public works. They help make this happen for us.”

 SOUTHERN OREGON BREWERY  1st BricktownE Brewing Co.  2nd Caldera Brewing Co.

3rd Walkabout Brewing Co. Honorable Mention Common Block Brewing Co. Opposition Brewing Co.



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ENTERTAINMENT FASHION Del Rio Vineyards & Winery

Del Rio Vineyards planted their first vines in 1998. They grow 13 varietals of wine, according to Lindsey Zagar, who has been with Del Rio Vineyards for 12 years and currently handles the winery’s marketing. She believes the winery’s diversity is its unique feature. “We have 300 acres planted in one location, and you can see the vineyards from almost every direction,” she said. According to Zagar and Jolee Wallace, the owner of Del Rio Vineyards, the winery’s customers feel at home when they visit the tasting room. “We’re the tiny tasting room with a big heart,” Zagar said. Wallace and Zagar think the winery’s customers are their best ambassadors and play a huge part in their success. “We’re incredibly grateful for all of our customers and the love they share for Del Rio,” said Zagar.

Providing an easy way for parents to recycle their children’s clothing, toys and equipment, Kid to Kid buys quality merchandise for resale year-round. Meanwhile, truckloads of donations leave the storage to help 25 local nonprofits. Unusually in resale, Kid to Kid offers a sevenday return policy for store credit. Forney said this allows moms to shop without their kids, knowing they can check fit at home. “We love supporting families by creating an environment where parents feel good about letting go,” Forney said.

JEWELRY 1st Fred Meyer Jewelers 2nd Father & Son Jewelers 3rd Rogue Valley Coin & Jewelry Honorable Mention

Gold & Gems Fine Jewelry Facets Jewelry Studio continued on page 12


1st Kid to Kid  2nd Kohl’s

3rd The Children’s Place Honorable Mention Carter’s My Little Peanut Baby Boutique

Kid to Kid

Owner Kori Forney said buying the Medford Kid to Kid seven years ago was like jumping off a cliff, but it’s been an amazing ride. Forney is passionate about the mission of the children’s resale shop in the community.


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FASHION Fred Meyer Jewelers

Fred Meyer Jewelers in Rogue Valley Mall has helped their customers celebrate life’s occasions with a gift of fine jewelry since 1987. “My team is focused on building a relationship with each customer that steps into our store,” said Ashley Brinkerhoff, the store manager. “We enjoy celebrating every occasion in our customers’ lives, from thoughtful birthday gifts to finding the perfect engagement ring.” Fred Meyer Jewelers offers a vast selection of diamond, gemstone, gold jewelry and watches, according to Brinkerhoff. The store’s sales professionals are certified by the Diamond Council of America, she added. “We pride ourselves on selling quality pieces at competitive prices,” Brinkerhoff said. “Additionally, we offer lifetime care plans, several financing options, repair services and custom jewelry design. We are committed to creating an educational, fun and highly satisfying shopping experience.”


 2nd Fred Meyer 1st Macy’s

3rd Kohl’s Honorable Mention Men’s Wearhouse La Strada Boutique


At Macy’s in the Rogue Valley Mall, customers can find everything from classic, timeless styles to fashion forward of-the-moment trends, according to Heather Burris, the vice president store manager. “We tailor our merchandise to address our Rogue Valley customers’ tastes and preferences,” she said. “In Men’s, we feature popular brands such as Nike, Adidas and Under Armour for athletic and casual comfort. We also feature designer brands like Tommy Bahama, Ralph Lauren and Tasso Alba.” For work or life’s special events, Macy’s offers a tailored department offering suits, ties and men’s furnishings, she added. “Our priority is to create outstanding shopping experiences for everyone who walks through our doors,” Burris said. “Our friendly and helpful associates are here for you. We offer convenience with services like ‘buy online’ or pick up in-store, and a shopping environment that puts our customers at the center of it all.”



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 2nd T.J. Maxx 1st Macy’s

 

3rd Papillion Rouge Boutique Honorable Mention


 2nd S.O. Goodwill Industries 1st My Daughter’s Closet

3rd Runway Fashion Exchange Honorable Mention

Marshalls Torrid

Fit for a Queen St. Vincent de Paul Society Thrift Shop


My Daughter’s Closet

Macy’s is located on the upper and lower levels of the Rogue Valley Mall in Medford. As a shopping destination, the store showcases the latest in designer fashions for women, including casual and business attire, shoes and accessories, according to Heather Burris, the vice president store manager. Skincare, makeup and jewelry polish off the fashion choices. Macy’s designer brands are heavily influenced by its Northwest “Freestyle Lifestyle,” Burris explained. Macy’s Medford features freestyle lifestyle brands including Free People, Lucky, William Rast, Levi’s, Patricia Nash and Frye, plus designer labels such as Michael Kors, Calvin Klein and Dooney & Bourke. Customers can also find an assortment created especially for Macy’s through its private brands, Burris added, including INC, Charter Club, Karen Scott and Ideology.

A frequent winner in this category, My Daughter’s Closet in Medford is an upper-end consignment store with high-quality, slightly preowned favorite fashion brands at substantial savings, according to owner Tami Abeloe. “We are all about customer service and attention to detail,” she said. “We are so fortunate to have wonderful, clothes-conscious consigners who travel all over, bringing us a wide variety of styles that are not available at local retail stores.” Opened in 2009, the store has clothing, handbags and accessories. Clothing is offered in juniors, misses, petites and plus sizes. Popular brands commonly in stock include Chico’s, Cabi, Diane von Furstenberg, Coach, Lucky and premium denim brands. Abeloe said the shop is known for its high standard for consignment, a comfortable and boutique atmosphere, and easy-to-find organization.


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BIKE SHOP 1st Al’s Cycle and Hobby 2nd Marty’s Cycle 3rd Flywheel Bicycle Solutions Honorable Mention

Ashland Electric Bikes High Standards Bike Shop

Al’s Cycle and Hobby Growing up in Klamath Falls, Brett Jensen’s favorite shop to visit was half bicycles and half hobby supplies. He opened his own version, Al’s Cycle and Hobby, in Medford 35 years ago. The shop’s inventory caters to recreational riders and families, from striders for toddlers to three-wheelers for seniors. The shop also offers parts, accessories and repair service. “We are known for quick turnaround in our service,” Jensen said, crediting his lead mechanic, Mike Marlow. “When someone comes in for a bike repair, we go out of our way to get it done as quickly as possible.” Jensen believes the secret to the longevity of his “mom-and-pop” business has been honesty. “We are straight-forward with our customers and we stand behind all our cycling products,” he said.



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Jensen also credited Jayme Enriquez, the shop manager, for keeping the store up-to-date with new and interesting merchandise.

GOLF COURSE 1st Centennial Golf Club 2nd Eagle Point Golf Club 3rd Rogue Valley Country Club Honorable Mention

Laurel Hill Golf Course Stone Ridge Golf Club

Superior Athletic Club

A perennial winner in this category, Superior Athletic Club is locally owned and operated, celebrating 39 years in business. Superior Athletic Club provides the Rogue Valley with the best in facilities, group exercise programs, personal training and a superior service staff to help you reach your health and fitness goals in a friendly all-inclusive environment, according to Jim Kusnerik, one of the club’s business partners. The health club’s three locations in the valley provide members a variety of choices in exercise equipment. At the main club location, members will

find a six-lane saltwater pool, gym, racquetball, spinning and rowing studios, plus cross-training areas for classes and personal workouts. “We are proud and thankful to be part of this community, and we look forward to our big celebration when we turn 40!” Kusnerik said.

Centennial Golf Club Designed by John Fought, a two-time PGA Tour winner and 1977 U.S. Amateur champion, the 18-hole Centennial Golf Club opened in Medford in 2006. “We are extremely honored to be this year’s ‘Best Golf Course’ in Southern Oregon,” said Vince Domenzain, the general manager and director of golf. “With all the great golf options in the area, we are pleased to be chosen the Best of the Best! We maintain Centennial Golf Club in top condition, along with accommodating our guests with great service. We also make sure the entire experience is enjoyable, from the start until the players round their way to the final stop in the Centennial Grille. Great golf with wonderful views of the valley, and great food and drink at the end of the round. Thank you Mail Tribune readers for the great honor.”

GYM 1st Superior Athletic Club 2nd Anytime Fitness 3rd Rogue Valley YMCA Honorable Mention

Higs Gym SocietyOne Fitness


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1st Byron Higinbotham, Higs Gym  2nd Angela Young, Superior Athletic Club

3rd Autumn Nelson, Superior Athletic Club Honorable Mention

Ryan Kridel, Pride Personal Training Heather Dennison, SocietyOne Fitness

Byron Higinbotham

Byron Higinbotham considers himself a coach rather than a trainer. Higinbotham has devoted years to training for competitive Brazilian Jiu Jitsu, Olympic Tae Kwon Do, Parkour, Functional Fitness and now a Rock Steady Boxing program for people fighting back against Parkinson’s disease. “I’ve been told I have a unique ability to see a person’s strengths and foster them,” Higinbotham said. “Some people are naturally athletically gifted, but others have to work hard for skills. I’m able find the one thing a student is good at and expand on it.” The Higs Gym coaches work together, using indoor and outdoor facilities to push, encourage and conquer small and large victories for members, all while having fun, Higinbotham said. They work with students of all ages, from children to seniors. “I’m honored by this recognition,” he said. “I’m incredibly grateful to our gym families, my coaches and the community for supporting our mission.”

OUTDOOR GEAR 1st Black Bird Shopping Center 2nd REI 3rd Sportsman’s Warehouse Honorable Mention

Northwest Outdoor Store Field & Stream

Black Bird Shopping Center In the same Medford location for more than 50 years, Black Bird Shopping Center is a local institution and certainly the only one with a whistling mynah bird.


Patrons love shopping at the locally owned store because it has a hometown eccentricity that is a fun experience to visit and browse, said Joy Erickson, an assistant buyer. Black Bird stocks supplies for all outdoor experiences including camping, hunting, fishing, boating, swimming and more. Erickson said Black Bird’s knowledgeable staff are a strong customer resource, particularly in fishing and hunting. Also, though they stock a large inventory, staff will do their best to special order any specific customer requests. “We’re not a chain store; we are still a local, hometown store,” Erickson said. “Black Bird is fun, unique and reasonably priced. A family can get outfitted for a camping or fishing trip without going broke.”

OUTDOOR RECREATION SERVICES 1st Hellgate Jetboat Excursions 2nd Lake of the Woods Resort 3rd Rogue Jet Boat Adventures Honorable Mention

Noah’s Rafting & Fishing Andras Outfitters

Hellgate Jetboat Excursions

According to Hamlyn, safety, reliability, customer service and the overall customer experience are the foundation of Hellgate Jetboat Excursions. They strive every year to improve service and create a unique customer experience, he said. “We’re honored to know we had a positive impact on people’s lives, and appreciate the support of the Rogue Valley,” Hamlyn said.

YOGA STUDIO 1st Rasa Centers for Yoga & Wellness 2nd Soul Shine Yoga and Massage 3rd Pilates Studio of Jacksonville Honorable Mention

OregOM Yoga SocietyOne Fitness

Rasa Centers for Yoga and Wellness The variety of classes, skilled teachers and cohesive offerings are what make Rasa Centers for Yoga and Wellness revered in the community, according to Mariane Ballete, the owner. “It’s our thoughtful attention to our spaces –making them beautiful, sacred and safe – that creates a special haven and respite from the pushes and

Hellgate Jetboat Excursions in Grants Pass has provided boat excursions since 1959, said owner Travis Hamlyn. “The original owner gave tours on his wooden boat: It was one of the first jet boat excursion companies in the country,” he said. Hamlyn’s family acquired the business about 38 years ago. Hellgate now exclusively uses boats that they build themselves, he added.


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pulls of daily life,” she said. “Yoga is a sacred practice, but it is also fun and accessible. One of our top priorities is to ensure a safe and nonjudgmental place for yoga, regardless of one’s ability or age.” With locations in Medford and Ashland, Rasa Centers also hosts teacher trainings and retreats. Recently, the Medford location opened a boutique fitness facility with cardio and strength equipment, free weights and personal training. “Wherever one is with their health and fitness goals, we strive to incorporate mindfulness and grace on the path toward overall healing and wellbeing,” Ballete said.


1st Buttercloud Bakery & Café  2nd Great Harvest Bread Co. 3rd Artisan Bakery Café Honorable Mention

Sensational Sweets G. G. Sugarplum’s Mobile Bakeshop

Buttercloud Bakery & Café

Buttercloud Bakery in Medford prides itself on preparing everything from scratch, according to owner Gibson Holub. “My wife, Ellen, and I opened the bakery in 2011,” said Holub. “She did all the baking, and I took care of the customers. We grew so quickly that we had to hire help. Ellen still personally trains each baker in order to maintain the quality we are known for. We have built a reputation for offering a good, solid, scratch cake. Nothing fancy, just good buttercream. We offer whole cakes or by the slice daily.” Holub said that Ellen’s special personal touch is in every recipe, whether it is a cake, pie, tart or cookie. Because the baked goods sell quickly, pre-orders are encouraged. “We make sure you can taste the flavor, not just the sugar,” said Holub. “Our baked goods are not overwhelmingly sweet. You have to have some finesse when you bake.”


1st Buttercloud Bakery & Café  2nd Morning Glory Restaurant

Honorable Mention Breadboard Restaurant The Teapot on Wheels

Buttercloud Bakery & Café Buttermilk biscuits have been the signature dish at Buttercloud Bakery since it opened in 2011, according to owner Gibson Holub. “We feel that we have filled a niche,” he said. “Medford needed a good breakfast. Our biscuits are the cornerstone of every breakfast plate. From breakfast sandwiches on biscuits to French toast made from biscuits, the biscuit is always there.” Holub said his wife, Ellen, and their staff make everything from scratch from the freshest ingredients to be found. “Ellen shops the farmers market and brings back wagonloads of local produce,” he said. “Seasonal vegetables are used in our recipes, such as kale and avocado breakfast salad, veggie hash and vegetable soups,” said Holub. “To complement your breakfast, we also have a selection of homemade jams.

3rd Punky’s Diner


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1st Jaspers Café  2nd In-N-Out Burger

3rd Jake’s Wayback Burgers Honorable Mention Barney’s Better Burgers Punky’s Diner

Jaspers Café Jaspers Café in Medford has served the Rogue Valley since 1976, beginning as a hot dog and pie shop. Today, this quaint café serves over 40 signature gourmet burgers, using only the finest meats from local vendors, including Cherry Street Meats and The Butcher Shop, according to proprietors Janet Lopez and John Lenz. Lopez and Lenz purchased the café in 2007. The pair brought a gourmet twist to a historic old-fashioned hamburger stop, blending a fun atmosphere into the mix, Lenz said. Nothing is sacred at Jaspers, Lenz added, where burgers can include peanut butter, poppers, pot stickers, pineapple or pastrami and a variety of lean, wild game meats as well. Jaspers has a large variety of milkshakes and a selection of craft beer, too.


Best of Best voters have rewarded Jaspers Café’s taste creativity and friendly service with the “Best Burger” honors for the eighth year in a row.

 CHINESE RESTAURANT  1st The Silver Dragon  2nd New China Restaurant

3rd Yummy Yan’s Chinese Restaurant Honorable Mention Ma’s Restaurant China Hut

The Silver Dragon A family-friendly restaurant in Medford, The Silver Dragon opened 24 years ago. Manager Yvette Goodson said she now sees second and even third generation customers returning for their favorite Chinese food in the valley. “We are blessed with wonderful customers,” Goodson said. “Our longevity is due to the support our customers have shown us over the years.” The restaurant serves Hong Kong and Mandarin-style Chinese food with a few American dishes, too. Goodson said customers love the House Special Chow Mein, Yung Chow Fried Rice, Walnut Shrimp and Mar-Far Chicken. Many of their dishes

are gluten-free, also. “Our wait staff are very knowledgeable about our menu options and can help our customers work through any dietary restrictions,” Goodson said. “We offer consistent, good quality food with good quantity for the price.”

COFFEE 1st Dutch Bros Coffee Co. 2nd The Human Bean 3rd Black Rock Coffee Bar Honorable Mention

GoodBean Coffee Co. Starbucks Coffee Co.

Dutch Bros Coffee Company With more than 290 drive-thru locations in seven states and more than 7,500 employees, Dutch Bros Coffee continues to grow and bring life to the vision of the co-founders, Dane and Travis Boersma. Known for coffees, smoothies, cold-brew coffee, Italian sodas and private-label Blue Rebel energy drinks, Dutch Bros also has a strong commitment to giving back. Each year, several days are dedicated to supporting the community including Dutch


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GREAT DINING Luv Day, which benefits local food banks, and Drink One for Dane, supporting research for ALS in memory of Dane Boersma. “We are committed to being a positive part of Southern Oregon,” said Travis Boersma. “It is where we started and the place we are so grateful to call home. It continues to be an honor to feel the love from Southern Oregon.”


 2nd Porters Dining at the Depot 1st Jacksonville Inn

provided lodging for one U. S. president and first lady. Evans credits their success to their exceptional staff. “We hire great employees,” he said, adding that one employee has worked at the Jacksonville Inn for 30 years, and many employees have been there over 20 years. Evans believes a caring, compassionate staff is the heart of any business, including the Jacksonville Inn. “Everything we have accomplished is because of our wonderful employees,” he said.


1st Mucho Gusto  2nd Great Harvest Bread Co.

3rd Rogue Eats Honorable Mention Organic Natural Café Curbside King continued on page 20

3rd Larks Inn at the Commons Honorable Mention Gogi’s Restaurant Bambu

Jacksonville Inn Jerry and Linda Evans purchased the Jacksonville Inn in 1976. “From the day we started 41 years ago, I’ve felt consistency and attention to detail were of utmost importance,” Jerry Evans said. During their long tenure, Evans said the Jacksonville Inn has served three U. S. presidents and


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GREAT DINING Mucho Gusto When Tatiana Olivas opened Mucho Gusto in Medford, she was committed to bringing a healthy lunch alternative to her customers. “We make our food fresh every day and use quality products,” said Olivas, who believes good ingredients make a huge difference in flavor. Attention to detail and pride in their food are cornerstones of how Mucho Gusto operates. According to Olivas, Mucho Gusto has many customers that the employees see several days a week. “We love the relationships we’ve developed with our regulars,” she said. “One of the reasons we’re successful is because the community has embraced us. We’re going on 11 years, and we couldn’t do that without the support of our customers,” she said.


1st Rosario’s Italian Restaurant  2nd Cicily’s Pastaria and Grill 3rd Vinny’s Italian Kitchen Honorable Mention

Olive Garden Italian Restaurant Pomodori Bistro & Wine Bar


1st Shoji’s  2nd Bonsai Teriyaki & Sushi

3rd Oh’s Osaka Honorable Mention Misoya Bistro Sakura Japanese Restaurant

Cartmills explained, to entertain with fun, flair, flames and flashing knives. Customers are wideeyed in awe when they witness the chefs’ skillful knife work, their humorous antics and the excitement of a flaming volcano of onions, according to John Cartmill. The Cartmills described the restaurant’s décor as clean, casual and classy. Many of their customers come to Shoji’s to celebrate birthdays, anniversaries or other special occasions.

Shoji’s For almost four decades, Shoji’s in Medford has hand-prepared lunch and dinner in the unique “Old World” Japanese style of teppanyaki (stir frying on a grill), to capture the full, juicy goodness of fresh, quality ingredients, according to owners John and Karol Cartmill. The chefs at Shoji’s have trained for years, the

Rosario’s Italian Restaurant Rosario’s Italian Restaurant was originally established in 1975 as a small deli. Since Mike and Laura Hogan bought it in 2001, Rosario’s has been a perennial winner in this category. “As a family restaurant, we use family recipes,” Laura Hogan said. “We offer a variety of meat and fish dishes, pastas and wood-fired pizzas. All of our menu items focus on freshly made food, bursting with flavor that reminds you of Italy. We strive to offer consistency of products and service.” For an al fresco option, Rosario’s has an expansive covered outdoor seating area that is nicely heated to accommodate cooler nights, Laura Hogan added. The restaurant also offers catering for area events. The Hogans thanked their customers for choosing the restaurant seven straight years for this recognition. They also thanked their staff for their hard work.



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1st Mazatlán Grill  2nd El Molcajete Mexican Grill 3rd Si Casa Flores Honorable Mention

La Tapatia Mexican Restaurant El Arriero Mexican Restaurant

Mazatlán Grill

Located in Central Point, the authentic and regional dishes of Mazatlán Grill are inspired by the seaside city in Mexico for which it is named. Jonas Wahlberg, the manager, credits his wife and partner, Rosalinda, with the popularity of the restaurant. “Like a perfect margarita, she brings it all together; she is the heart, soul and salt of the operation,” he said. Born and raised in Mazatlán, Rosalinda’s career started with serving tourists and nationals alike at a famous beachside restaurant. Wahlberg said she quickly gained a natural sense for preparing Mexican regional cuisine, as well as adapting and appreciating the tastes of the North. For the last 15 years, Rosalinda greets friends and customers at the restaurant, or she is in the kitchen making her famous flan, Wahlberg said. Both Wahlbergs complimented their staff for their efforts.

OUTDOOR SEATING 1st Bella Union Restaurant & Saloon 2nd Porters Dining at the Depot 3rd Kaleidoscope Pizzeria & Pub

Honorable Mention The Point Pub & Grill The Teapot on Wheels

Bella Union Restaurant & Saloon The outdoor patio at Jacksonville’s Bella Union Restaurant & Saloon shelters under a magnificent wisteria vine, reputed to be over 100 years old. Christian Hamilton, the restaurant’s owner/operator, said it takes effort to keep the outdoor space lush. “In the summer, it’s magical under the canopy of leaves and twinkling lights,” he said. “From June through September, some customers who could be seated immediately indoors prefer to wait an extra 20-30 minutes to sit outside.” Bella Union is in its 29th year of offering a broad dining menu, live music, a full bar and casual continued on page 22 OCTOBER 29, 2017 • SOUTHERN OREGON’S BEST OF THE BEST 21

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G REAT DINING atmosphere. There is outdoor seating for about 100 diners. Because the patio is open to the elements, it is generally closed in the winter except on Thursdays for Oysters and Ale. “For the last 19 years, rain or shine, from October to April, we barbecue oysters on the deck,” Hamilton said. “Customers will even stand in the rain for oysters. It’s almost a badge of honor.”


1st Kaleidoscope Pizzeria & Pub  2nd Jacksonville Inn 3rd Larks Inn at the Commons Honorable Mention Punky’s Diner The Teapot on Wheels

Kaleidoscope Pizzeria & Pub Winning this years’ “Best Overall Restaurant” in the Rogue Valley is a very humbling experience, according to the owners and staff of Kaleidoscope Pizzeria in Medford. This is the fifth year in a row the restaurant has won this prestigious award. Coowner Jake Allmaras said the award reflects many hours of hard work and a genuine team effort from all 110 employees. Kaleidoscope Pizzeria is expanding in order to serve more customers and to reduce waiting for the popular dine-in experience. Allmaras explained the restaurant has opened a separate facility across the parking lot dedicated to a growing carry-out option. “This new facility will result in a major reduction in wait-times for both in-house dining and to-go orders,” he said. “It represents our ongoing efforts to give good service as well as serve delicious food.”

ing, dicing and roasting everything from scratch. They make the dough, marinara, sauces, soups and salad dressings all in the kitchen. “Most everything that comes out of the kitchen is made fresh,” he said. The quality of the cuisine is also reflected in the creativity of the kitchen crew, he said, who frequently introduce new appetizers, pizzas, soups and desserts. The “off the menu” options change quarterly to offer new items on a seasonal basis. “Our success comes from our people, who we greatly appreciate,” Allmaras said. “We do not take anything for granted.”

RESTAURANT CUSTOMER SERVICE 1st Kaleidoscope Pizzeria & Pub 2nd Rosario’s Italian Restaurant 3rd Punky’s Diner Honorable Mention

Ooblies Waffles Food Truck The Teapot on Wheels

Kaleidoscope Pizzeria & Pub Winning the “Best Customer Service” award again this year has been especially gratifying,

according to the owners and staff at Kaleidoscope Pizzeria in Medford. “The variables were different in 2017,” said co-owner Kristi Haavig. “Kaleidoscope has more competition now, with many new restaurants opening around the area. Customers have more choices and places to spend their money.” Through the years, Kaleidoscope has developed a solid management staff along with experienced bartenders, servers, cashiers, hosts and kitchen crew, Haavig explained. “We have many excellent and hard-working employees, and we owe it all to their hard work,” she said. “We recognize that there is always room for improvement for giving good service. You can have really good food, but excellent service is a prime goal, too.”

SEAFOOD 1st The Wharf Fresh Seafood Market & Eatery 2nd McGrath’s Fish House 3rd Red Lobster Honorable Mention

Omar’s Fresh Seafood & Steaks

PIZZA 1st Kaleidoscope Pizzeria & Pub 2nd Bobbio’s Pizza 3rd Wild River Brewing & Pizza Co. Honorable Mention

MOD Pizza Angelo’s Pizza Parlor

Kaleidoscope Pizzeria & Pub Kaleidoscope has been voted “Best Pizza” ever since the restaurant opened in 2004. The local owners of Kaleidoscope say they have made quality their top priority, which is recognized and appreciated by their customers. According to co-owner Ben Allmaras, quality begins with the kitchen crew, who start each day at 6 a.m., slic-



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GREAT DINING The Wharf Fresh Seafood Market & Eatery Achieving a milestone of 10 years in business, owner Brent Kenyon said, “It feels like yesterday I was selling seafood out of the back of my truck on a street corner not far from where we are now.” A consistent winner for “best seafood,” Kenyon said the Wharf gets rave reviews from local critics and customers. Located in Medford, the restaurant has a coastal atmosphere with saltwater aquariums and murals. The Wharf specializes in wild-caught seafood, recognizing the importance of using the best ingredients, Kenyon said. He is also concerned with supporting sustainable seafood and buying local. “My approach is simple,” Kenyon said. “My mother and grandmother taught me to use the best ingredients available, and when you do that, the result is the absolute best experience eaters can get. We love this business and appreciate that our customers’ support over the last 10 years.”

STEAK 1st Porters Dining at the Depot 2nd Texas Roadhouse 3rd Original Roadhouse Grill Honorable Mention

Jacksonville Inn Outback Steakhouse

Porters Dining at the Depot Co-owner Rolar Yondorf said the secret to a great steak at Porters Dining at the Depot in Medford starts with great beef. “We’ve worked with the same local purveyor, Bruce Emerson, for decades,” Yondorf said. “He sources the best of the Northwest. Then he extraages our custom cuts for enhanced tenderness and richer flavor.” Next is the preparation and presentation of the steaks. “Our broiler chefs work to intensify those flavors with just the right amount of seasoning, chargrilling and the desired temperature,” Yondorf said. Guests can then choose from a variety of toppers, such as Rogue Creamery blue cheese and caramelized onions, green peppercorn sauce, sautéed cremini mushrooms, housemade Worcestershire sauce or several other options. “The real trick is to consistently execute all of this hundreds of times a week,” Yondorf said. “We thank the voters and all our loyal supporters for recognizing Porters as the best place for a steak dinner.” OCTOBER 29, 2017 • SOUTHERN OREGON’S BEST OF THE BEST 23

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THAI RESTAURANT 1st Bambu Restaurant 2nd Thai Bistro 3rd Thai Garden Honorable Mention

Ali’s Thai Kitchen Siam Café

Bambu An elegant yet casual place for lunch or dinner, Bambu in Medford offers a blend of regional Asian cuisine. Veronica and Adam Ward have owned the restaurant since 2006. Adam Ward serves as the head chef, mixing flavors and spices from throughout Southeast Asia and Indonesia. “Our kitchen does a fabulous job with consistency,” said Veronica Ward. “We are particularly known for our delicious fresh fish dishes and inventive new appetizers. We have a friendly environment that’s not stuffy, but is an upscale neighborhood restaurant and very affordable for what we offer.” Bambu’s specials change frequently due to the handcrafted sauces, fresh fish and meats chosen by chef Ward. The restaurant also features many local wines in addition to a growing selection of sake. Veronica Ward also credits their employees and the connection they make to the customers and the community for the restaurant’s success.

VEGETARIAN MEAL 1st Bambu Restaurant 2nd Organic Natural Café 3rd Larks Inn at the Commons Honorable Mention

Curbside King NW Raw Organic Juice Bar

Bambu From the cashew vegetables to Thai vegetable spring rolls, Bambu of Medford offers fresh vegetable entrees daily, according to owner Veronica Ward. “My husband, Adam, is our head chef,” she said. “He works with his kitchen crew to make the menu accessible to everyone that comes to dine at Bambu.” Open since 2006, Bambu offers a wide selection of vegetarian dishes including vegetable pan-fried noodles and vegetable pad Thai. Dishes include fresh produce such as mushrooms, zucchini, broccoli, yellow squash and onions. “We have an elegant yet casual dining experience, complete with a variety of vegetable and



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GREAT DINING protein options within our menu,” Ward said. “On Tuesdays, we offer 15 percent off all vegetarian entrees, soups and salads. Our kitchen strives to make dishes to the customers’ specifications for dietary enjoyment.”


ASSISTED CARE 1st The Springs at Veranda Park 2nd Avamere at Medford Three Fountains 3rd Horton Plaza Honorable Mention

Linda Vista Nursing & Rehab Center Pathway Enterprises


The Springs Veranda Park

The Springs at Veranda Park in Medford is a resort-style retirement community designed with services and living solutions that transition with the client, according to Robin Craver, director of community relations. “Our approach to assisted living recognizes the dignity and uniqueness of the individual,” she said. “We work with you to develop a customized service plan based on your social and wellness preferences which allows you to enjoy your independence.” Amenities include chef-created cuisine, salon, gym and personal trainer, theater, putting green, library, café and game rooms. “Our clients can invest time in the activities they enjoy while we take care of the rest,” said Craver. “We offer a home handcrafted with quality, warmth and elegance. We make it easy for you to participate in the community activities while being mindful of your priorities.”

 CHIROPRACTIC OFFICE  1st S. O. Chiropractic &  Wellness Clinic

2nd Complete Care Health Centers 3rd Lenz Chiropractic Honorable Mention Pro Spine and Sport Crater Chiropractic Clinic continued on page 26 OCTOBER 29, 2017 • SOUTHERN OREGON’S BEST OF THE BEST 25

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Southern Oregon Chiropractic and Wellness Clinic

Living pain-free and educated on how to stay that way is the goal for patients at Southern Oregon Chiropractic and Wellness Center in Medford, according to co-owner Dr. Joty Bains. “Our job security is in creating effective treatment plans proven to provide results,” she said. The five chiropractic physicians at the clinic share a hands-on style and personable demeanor that creates trust in their clientele, Bains believes. Bains and her husband, Dr. Eric Reed, opened the clinic 13 years ago, and it has now grown to two locations, each offering acupuncture, physical therapy and massage. “We started from humble beginnings, and we are excited to be in a position to help so many people,” Bains said. “We cannot stress enough how thankful we are that people took time to vote for us. We work hard, we love what we do, and we take pride that our patients are part of our family and feel like they are in the right place.”

DENTIST 1st Summit Family Dental Care 2nd Bruce Mitchell, DMD 3rd Robert Stebbins, DDS Honorable Mention


1st Asante Physician Partners -  Family/Internal Medicine 2nd Sarah Roberson, M.S.N, FNP-C, Complete Care Health Centers 3rd Jani Rollins M.D. and Patrice Frires, F.N.P., Rollins Family Health Honorable Mention

the early visionary members of the Asante Physician Partners. “In this model, it’s not just physicians, it’s whole care teams of nurses, pharmacists, social workers, medical assistants and more,” Diehl said. “Our entire team thanks readers for recognizing us for two years in a row. With tremendous changes in health care, it is gratifying to have the quality of our clinics and teams and their ability to provide excellent overall patient experience recognized.”


Jason Jex, F.N.P., Rogue Functional Wellness; Cindy Konecne, D.O.; Rogue Valley Physicians

1st Costco Wholesale  2nd Audiology Associates of

Asante Physician Partners

Southern Oregon 3rd Imaginears Honorable Mention

A multispecialty medical group, Asante Physician Partners is a team of 269 providers at 30 clinics stretching from Grants Pass to Ashland. Within the network, there are 10 family/internal medicine clinics certified as Tier 3 patient-centered medical homes, which means they serve as a patient’s home base for comprehensive and holistic care, according to Dr. Doug Diehl, the chief medical executive officer for the group. This concept of care represents a legacy to Dr. Alan Bates, one of

My Hearing Centers

Costco The staff at Costco’s Hearing Aid Center always works on behalf of their members, said Ron Cheek, general manager of Costco in Medford. “We focus on providing the highest quality merchandise and services at the lowest possible prices,” he said.

Abbett & Associates John Linstrom, DDS

Summit Family Dental Care “Summit Family Dental Care of Medford is proud to have a team with decades of experience,” said Dr. Ian Erickson. “Our mission is to provide outstanding dentistry to patients of all ages in a calm and relaxing environment with the most advanced up-to-date equipment.” Erickson, along with wife Dr. Nicole Keck-Erickson has owned Summit Family Dental Care since 2013. Along with Dr. Thomas Hamilton, Summit provides general dentistry procedures as well as implants, IV sedation, smile correction with Botox and dermal fillers. “We are constantly updating techniques and equipment to give our patients the best possible treatment that we can provide. We take pride in our work and our customer service. Our patients are not just customers to us. They are family!” said Keck-Erickson.



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HEALTH According to Cheek, Costco’s Hearing Aid Center offers several services, including free product demonstrations, follow-up appointments, hearing aid cleanings, loss and damage coverage, and more. “Our staff will let you know whether hearing aids might be able to help you,” he said, adding that the staff works to find the best solution for each individual and helps members throughout the entire process. “We are thrilled to receive this honor because it means we are accomplishing what we have set out to do — provide excellent customer service and outstanding value to our members.”

including Dr. Daniel Smith, Dr. Scott Moser and Dr. Angela Carlson, gives the Bear Creek team an advantage in diagnosing complex patient cases. In addition, the advantage of having an on-site laboratory offers a much wider array of diagnostic options to more easily identify where and how to initiate therapy, he said.


1st Dr. Mary Murdoch,  Southern Oregon Pediatrics 2nd Dr. Gregory Conway, Southern Oregon Pediatrics 3rd Dr. Barbara J. Sibley, Southern Oregon Pediatrics continued on page 28


1st Bear Creek Naturopathic  Clinic 2nd Wendy Green, N.D., Kalista Wellness & Birth Sanctuary 3rd Helen Trew, M.D. Honorable Mention Hersey Health Care Christa Degrazia, Degrazia Wellness

Bear Creek Naturopathic Clinic

A comprehensive medical clinic for all ages, Bear Creek Naturopathic Clinic in Medford has four physicians, a laboratory, an IV infusion room and a large in-house medicinary for natural medications. Dr. Cory Tichauer, who has specialized in the treatment of Lyme disease and chronic illness for 15 years, believes that the whole is greater than the parts. To this end, individualizing care for each patient is emphasized, and, although the physicians at Bear Creek do offer palliative care and prescriptions from Western allopathic medicine when called for, they focus on restoring health by identifying and treating underlying causes. Tichauer believes that collectively, the experience and specialties among the physicians,


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HEALTH Honorable Mention Dr. Michael E Mills, S.O. Pediatrics; Dr. J. Alan Frierson

Dr. Mary Murdoch, S.O. Pediatrics

In practice in Medford since 2008, Dr. Murdoch thanked the people who nominated and voted for her. She considers the honor a team award, as her colleagues at Southern Oregon Pediatrics were also honored by voters. “On behalf of Drs. Conway, Sibley and Mills, we want to acknowledge that we couldn’t do


what we do without the excellence and hard work of all the partners and staff,” she said. “We are continually working to improve our comprehensive pediatric program. We want our patients and families to feel safe and at ease while receiving exceptional and timely medical care.” Southern Oregon Pediatrics collaborates with other local organizations to increase Trauma Informed awareness in the community. “We are lucky to live in a community where there are so many folks dedicated to increasing safety, and improving the long-term emotional and physical health of all who live here,” Murdoch said.


1st Fred Meyer Pharmacy  2nd Wellness Compounding Pharmacy and Supplement Center 3rd Bi-Mart Pharmacies Honorable Mention Walgreens; Lone Pine Drug continued on page 30


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HEALTH Fred Meyer Pharmacy The Fred Meyer Pharmacy staff prides itself on their attention to detail and compassion for the community they serve, according to Laura Abrahamson, the district pharmacy coordinator. “We live by our mantra of ‘Your health care is our priority,’” she said. In addition to providing traditional pharmaceutical services, Abrahamson said Fred Meyer Pharmacy also offers clinical services such as vaccinations, health screenings and comprehensive medication reviews. “We also have a mobile application that helps patients manage their health care from their cellphone,” she said. Abrahamson said the entire Fred Meyer Pharmacy staff appreciates the recognition and encouragement of Southern Oregon. “We wouldn’t be here if it wasn’t for the support of the community,” she said.

PETS and offer obedience classes, private lessons and behavior training. According to Sue Ross, R & R Pet Resort is open seven days a week for boarding, day care and grooming. Training sessions are scheduled by appointment. They have 120 indoor/outdoor main kennel runs, with a separate facility called “Tiny Town” for smaller guests. The entire facility is climate controlled and the staff caters to special diets and medications, Ross said. She added that there are many extra activities available for pets that owners may select to help make their pets’ stay even more enjoyable.


1st PetSmart  2nd The Groomery

3rd Lucky Dog Pet Salon Honorable Mention Hap-E Dog Pet Grooming


According to Brooke Bloomquist, you can’t do a good job as a groomer unless you love it. As the grooming salon manager at PetSmart in Medford,


1st R&R Pet Resort  2nd Crater Animal Clinic

3rd Home Away From Home Pet Spa Honorable Mention Alpha Gay Kennels Medford Pet Butler

R&R Pet Resort Located in Phoenix, R & R Pet Resort is a full-care pet facility that offers dog and cat boarding, daily doggy day care and all-breed grooming, including cats. They are also a complete training facility,



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PETS Bloomquist said the staff is passionate about making the right decisions for pets and pet parents. PetSmart offers grooming services seven days a week and online booking for convenience. Services include bathing, haircutting, nail trims, ear cleanings, cat grooming and more. “Our groomers go through 800 hours of training,” Bloomquist said. “They are taught the importance of different haircuts as well as to recognize signs of stress. I feel proud of my team because we all work hard and stay positive.” Bloomquist noted PetSmart’s national partnership with Banfield veterinarians and 100-percent satisfaction guarantee to reassure customers their pets will be safe and in good hands. “We’re thankful to the community for voting us best groomer two years in a row,” she said.

PET SUPPLIES 1st Grange Co-op 2nd PetSmart 3rd Rogue Valley Pet

Honorable Mention Mini Pet Mart Nature’s Pet Market

Grange Co-op The Grange Co-op has been in business in the Rogue Valley for 83 years, according to Logan Miller, who works in retail sales at the South Medford location. Both the Medford and Central Point locations carry the top-of-the-line dog and cat food brands, she noted. “We offer premium brands which do not have fillers, preservatives or artificial colors,” Miller said. She credits the Grange’s success to their knowledgeable and caring staff. She added that everyone at the Grange Co-op is ecstatic about the win. “Our employees love their animals and want our customers to be successful with their pets,” she said. “It’s gratifying to know people appreciate our company and the love our employees have for our customers and their pets.”


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1st All Creatures Animal Hospital  2nd Best Friends Animal Hospital 3rd Crater Animal Clinic

Honorable Mention Siskiyou Veterinary Hospital Mountain View Veterinary Clinic

All Creatures Animal Hospital

A small animal clinic in Eagle Point, All Creatures has served the Rogue Valley’s pets and pet owners since 2000. The clinic has eight veterinarians on staff. “All of our doctors and staff thank our clients, Mail Tribune readers and the community for voting for us,” said Dr. Liana Barron, the managing veterinarian. “We are very honored to receive this accolade for the second year in a row! Our clients and their beloved pets coming to see us for veterinary care is all the reward we need.”


DAY CARE/ PRESCHOOL 1st Grace Christian Preschool 2nd Southern Oregon Head Start 3rd Sonshine Early Learning Center Honorable Mention

America’s Best Kids & Athletic Edge Sarah Corson Child Care Center

Grace Christian Preschool Educating children since 1974, Grace Christian Preschool and Early Learning in Medford has 73 preschoolers and pre-kindergarteners enrolled this year. The preschool program begins for 3-year-olds and the pre-K program is for 4-year-olds. “We are grounded as a faith-based school for the care and nurturing of the whole child,” said Devon Rickabaugh, head of schools for Grace Cascade Christian Schools. “It is evident to parents that their kids are safe and cared for and learning at a developmentally appropriate level. Our program is academic in nature, with children learning through play and experience. Students also learn about cooperating with others and practice traits in preparation for their elementary years.” For parents looking for additional child care,



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P UBLIC SERVANT Grace Christian Elementary has an extended learning option for preschool. The school offers a summer camp program for preschool through age 12 that is open to the public.

ELEMENTARY SCHOOL 1st Grace Christian Elementary School 2nd Central Point Elementary School 3rd Richardson Elementary School Honorable Mention

she said. “But also, putting others first is a cultural norm at our school and emanates from our dedicated teachers, philanthropic donors and parent volunteers.” The school serves over 260 children in grades K-5. For kindergarten, Grace has two full-day classes and one half-day class. “It costs to attend private school, but parents see a return on investment in the hearts and lives of their kids,” Rickabaugh said. “Students are receiving an excellent education and a strong foundation of truth, leadership and life skills. This influences how they interact with their peers, how they demonstrate respect to adults, and how they handle tough societal issues.

Jewett Elementary School Logos Public Charter School

Grace Christian Elementary School Academic achievement and servant leadership are what distinguish Grace Christian Elementary School, according to Devon Rickabaugh, the head of schools for Grace Cascade Christian Schools. “I think the word is out that our students are thriving academically, as we consistently perform above the national average in standardized tests,”


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FIREFIGHTER 1st Firefighter/Paramedic Ryan Stidham, Medford Fire-Rescue 2nd Firefighter Chris Willis, Jacksonville Fire Department 3rd Chief Darin Welburn, retired Honorable Mention

Captain Chris Howard, Medford Fire-Rescue; Captain Dale Mawhirter, Medford Fire-Rescue (retired)

Ryan Stidham Ryan Stidham has worked as a firefighter for 15 years, spending five years with Ashland Fire Rescue and 10 years with Medford Fire Rescue. Stidham loves to interact with people in the community and said customer service is his biggest driving motivation. “What we do and our outreach is much more than emergency services,” he said. Stidham explains that people in the community often visit the fire station for a tour. “I enjoy having a positive impact on people’s lives,” he said. Stidham is honored to receive the community’s votes, but he believes the success of Medford Fire Rescue is due to a combined effort of all the firefighters. “All of the fire services in the Rogue Valley strive to be the Best of the Best,” he said.

HIGH SCHOOL 1st Crater High School 2nd Cascade Christian High School 3rd North Medford High School

Honorable Mention Organic Natural Café Curbside King

Crater High School Crater High School in Central Point is actually three schools in one: Crater Academy of Health & Public Services (CAHPS), Crater School of Business Innovation Science (BIS) and Crater Renaissance Academy (CRA). Serving approximately 1,300 students in grades 9-12, Crater’s innovative, three-school structure gives students the personalized and tight-knit community of a charter school with the extracurricular options of a traditional high school, according to Samantha Steele, the superintendent of schools. Further, since the transition to three schools in 2007-08, the Crater campus has exceeded the


2581 W Main St. Medford, OR 97501 Bus: 541-776-8466


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state and led the region in percentage of students passing the English Language Arts state assessment. Compared on a state level, the gap has only increased since the introduction of the more rigorous Smarter Balanced state test. The home of the Comets, Crater High School also has a full range of highly successful athletic teams and student activities.


1st Officer Thomas Sweeney,  Medford Police Dept. (retired) 2nd Officer J.R. Godley, Central Point Police Dept. 3rd Detective Corey Schwab, Medford Police Dept. Honorable Mention

Officer Derek Brown, Central Point Police Department; Officer Michael Todd, Medford Police Department

Officer Thomas Sweeney Officer Thomas Sweeney retired June 1, 2017, after serving the Medford Police Department for 30 years. “It was a rewarding experience, and I’d absolutely do it again,” he said. According to Sweeney, he was first introduced to law enforcement during a high school project during his sophomore year. “I interviewed and shadowed an officer during a ride along, and then I was hooked!” Afterward, Sweeney volunteered with the police department, participated in the cadet program and was hired by the Medford Police Department at age 21. “It’s been great to have the opportunity to help people,” he said, adding that it was humbling to be voted the best law enforcement officer. “Looking back, it’s validating to know I made a difference in the town where I grew up.”

MIDDLE SCHOOL 1st Scenic Middle School 2nd Cascade Christian Middle School 3rd Hedrick Middle School Honorable Mention

Logos Public Charter School Hanby Middle School continued on page 36

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Scenic Middle School

The staff at Scenic Middle School in Central Point create a safe, positive and engaging environment for their approximately 800 students in grades 6-8, according to Principal Brad Eaton. “Our Scenic team communicates well with parents and students, and as a result, I think people know that we care about our kids,” he said. “We work hard to support families. As a professional learning community, our staff effectively collaborates to develop and implement innovative best practices designed to increase our students’ success.” Creating connections for students outside of academics is also valued at Scenic, Eaton added. The school supports a host of extracurricular activities, clubs, sports and performing arts programs. “Being recognized is exciting, and I appreciate the Scenic staff for their commitment to serving the community and our kids,” he said. “In turn, all of us at Scenic appreciate the support we get back from parents and the community.”

PRINCIPAL 1st Walt Davenport, Central Point Elementary 2nd Sheryl Zimmerer, Logos Public Charter School 3rd Tom Rambo, Jewett Elementary Honorable Mention

TEACHER 1st Summer Brendlinger, Central Point Elementary 2nd Christopher VanNess, Logos Public Charter School 3rd Matthew Reynolds, Crater High School Honorable Mention

Lori Leedy, Crater High School Mike Rogan, Crater High School

Summer Brendlinger,

Central Point Elementary Summer Brendlinger, first grade teacher at Central Point Elementary, has helped shaped young minds since 2008. A graduate of Southern Oregon University’s Master of Teaching program, she began teaching immediately at Central Point Elementary. “Summer is known for her creative teaching, heartfelt connections with students and families, and her nurturing spirit,” said District Six Superintendent Samantha Steele. Incorporating music into the classroom is an important teaching tool for Brendlinger.

“Last year, she received 32 ukuleles and taught her entire classroom to play,” said Steele. “Summer plays ukulele each day and sings through all her lessons. She absolutely loves teaching. When you come into her classroom, you get that sense immediately.” Brendlinger said, “I find deep satisfaction in helping all my students excel. I want them to find their inner strength to guide them academically and socially.”


ATTORNEY 1st Grantland, Blodgett, Shaw & Abel 2nd John Blackhurst, Hornecker Cowling 3rd Foster Denman Honorable Mention

Idiart Law Group; Erik C. Larsen, Huycke O’Connor Jarvis continued on page 37

Adrienne Hillman, Crater Renaissance Academy; Scott Dippel, Hanby Middle School

Walt Davenport,

Central Point Elementary Walt Davenport, principal at Central Point Elementary, began his career in 2000 as a teacher’s aide in special education. According to District Six Superintendent Samantha Steele, Davenport has served as an attendance coordinator, high school teacher, dean of students, student services coordinator and elementary school principal. “As the principal at Central Point Elementary, Mr. Davenport is known for trying new things and he embraces the individual strengths of each student and teacher,” said Steele. “Recent work at the school focuses on both academic and soft skills.” Davenport said that he and the CPE staff share common goals. “Developing a sense of purpose, encouraging creativity, and promoting collaboration are some of the core values we hold to be true,” said Davenport. “The staff and I strive to foster perseverance and develop empathy in each individual.”



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Grantland, Blodgett, Shaw & Abel

The law firm of Grantland, Blodgett, Shaw and Abel takes a refreshing approach to the practice of law, according to attorney Greg Abel. “I joined this firm because they have a commitment to the client that I had never heard of before,” he said. “The mission is to make sure the client is better off for having done business with us. We aim to get a total picture of your needs in the context of your life so that we can advise you in your best interest.” Abel explains that being a small practice allows more time for each case. “Very often, we offer alternative solutions to problems to avoid court,” he said. “Litigation is both financially and emotionally costly, so if there is a different way to solve a problem, we try to find it. We look at what is good for all involved for the long run.”

 

CARPET CLEANER 1st A Guaranteed Carpet Cleaning 2nd Five Star Carpet Service 3rd Sixkiller’s Cleaning Service Honorable Mention

Table Rock Carpet Care Holland’s Carpet & Upholstery

A Guaranteed Carpet Cleaning

Life takes a toll on carpets, but according to Casey Marshall, owner of A Guaranteed Carpet

Cleaning, his company can tackle any problem. A Guaranteed Carpet Cleaning, located in Medford, serves the entire Southern Oregon region and also offers upholstery, tile and grout cleaning. “We can also remove pet stains and odors to make it a comfortable place for both your pet and your family,” said Marshall, who opened the business seven years ago. “But we do more than clean carpets. We are experts at residential and commercial window washing, air duct cleaning and pressure-washing. Our professionals have over 16 years of combined experience. Our work is backed with a 100-percent guarantee. We stand behind everything we do. Our motto is ‘If a spot comes back, we come back.’”

COMMUNITY SERVICE ORGANIZATION 1st S.O. Humane Society 2nd CASA of Jackson Co. 3rd Hearts with a Mission Youth Shelter Honorable Mention

Maslow Project Mercy’s Gate Rogue Valley

Southern Oregon Humane Society Saving dogs and cats and finding them homes has been the mission of SoHumane Southern Oregon Humane Society since 1928. In addition to their work with animals from Southern Oregon, they created a program called “The Saving Train” that transfers dogs from overcrowded shelters in California and beyond to Medford. Executive Director Karen Evans said: “Last year we found homes for 1,168 dogs and 516 cats. We try to get them adopted as quickly as possible. The average stay here is less than 10 days.” Unaffiliated with any national group, the Southcontinued on page 38


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SERVICES ern Oregon Humane Society is locally supported. “We rely heavily on local volunteers and donations,” Evans said. “Animals will never be euthanized because of time or space. If someone has to give up a pet, they can rest assured that the animal will be safe here.”


1st Connecting Point Computer Centers 2nd UpperCASE Computer Solutions 3rd Hunter Communications Honorable Mention


1st Claudio Alvarez Construction  2nd Pressure Point Roofing 3rd Southern Oregon Tree Care Honorable Mention

Advanced Tree Service & Landscaping Jovick Construction

Claudio Alvarez Construction In 2017, Claudio Alvarez Construction (Alvarez Construction and Restoration) celebrated 31 years of remodeling, renovating and restoring homes in Southern Oregon. With over 40 employees, the company specializes in insurance damage restoration as well as custom home remodels. “We rely on our amazing crew and project continued on page 39

Lifeline Computer Solutions Core Business Services

Connecting Point Computer Centers When Connecting Point opened in 1975, they sold stereos and CB radios. Fast forward to 2017 and the company now focuses on computers and devices. “Connecting Point strives to offer the best possible customer experience as we provide sales and service for Apple, HP and other product lines,” said Tom Pentland, the marketing director. “We like to be known as the Rogue Valley’s ‘go-to’ source for technical knowledge, advice and support.” General manager Jeff Thomas said: “We have been an Apple reseller from the beginning. We worked hard to earn the designation of Apple Premier Partner. This designation is awarded to a select group of independent Apple dealerships that meet the highest standards of customer service and repair expertise.” Scott Farmer, sales lead added, “As a Premier Partner, we are authorized to sell, service, and support the entire Apple product line, which includes iPhone, iPad and Mac.”



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SERVICES managers, who take great ownership in their work, as we continue to build our company,” said Tim Alvarez, the second generation Alvarez Construction president. “With insurance remodeling, we enter sensitive situations where people have recently suffered great loss. As a family business, we’re empathetic and do our best to restore their home or business back to better than new. We’re extremely thankful and honored that the community has shown us, through this award that we’re doing our job well.” Claudio Alvarez Construction also volunteered as the general contractor for Grace House, the first of its kind safe-house for sexually trafficked minor girls for the Redemption Ridge organization.

FINANCIAL ADVISOR 1st Gary Duvall, Rogue Credit Union 2nd SkyOak Financial 3rd Kevin McLoughlin, D.A. Davidson Honorable Mention

Rick Hutchins, D.A. Davidson Koenig Investment Advisory

Gary Duvall, Rogue Credit Union Gary Duvall has been a CFS* Financial Advisor at Rogue Credit Union for over 17 years helping his clients, members, PERS employees/retirees and their families feel more comfortable managing their finances. Whether reviewing savings rates, investments or retirement plans, Duvall said he is focused on understanding the goals, unique needs and values of each client. continued on page 40

ELECTRICIAN 1st Precision Electric 2nd Welburn Electric 3rd Pacific Electrical Contractors Honorable Mention

Patriot Electric; J T Electric

Precision Electric

Precision Electric is a full-service electrical contractor based in Medford. Serving the region for over 40 years, the company handles everything from high-voltage distribution to small residential remodels. Major clients include many government agencies and commercial/industrial businesses. They have experience with power and lighting, phone, data, alarm and control systems, audio/ video systems, fiber-optic installations and provide full design services. “Our experience and knowledge are often the factors that keep a project on-track and on budget,” said Travis Snyder, the CEO. “We will not present a problem without proposing a solution.” Snyder also takes pride in the company’s prompt response time. Jack Schmidt, the owner, emphasized the company’s unshakable commitment to quality and customer satisfaction. “We honor our client’s trust by our focus and commitment to their projects and priorities.”


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SERVICES “What would it look like for you to be comfortable with your finances if we were talking three years from now?” Duvall asked, as an example. “I’ll tell you if we can do that. Then we roll up our sleeves together to get it done!” *Investment products and services offered through CUSO Financial Services, LP (Member FINRA/SIPC) are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal.


1st Rogue Credit Union 2nd Chase Bank 3rd Umpqua Bank Honorable Mention

Northwest Community Credit Union KeyBank

Rogue Credit Union For the ninth straight year, the community has recognized Rogue Credit Union as their favorite financial institution. Celebrating 60 years of serving Southern Oregon, Rogue Credit Union’s roots run deep in the


community. The organization has invested in living, giving and supporting local, according to Gene Pelham, the president/CEO, noting that the credit union’s focus remains on taking care of its members and giving back to the communities it serves. “Each team member at Rogue is unwavering in their dedication to doing the right thing for our members,” he said. “I am so proud of our team’s commitment and we are honored by the trust that the community has continued to place in us as their favorite financial institution.”

 HVAC 

1st Advanced Air and Metal 2nd Southern Oregon Heating & Air Conditioning 3rd Jahnke Heating & Air Conditioning Honorable Mention Metal Masters; Calculated Comfort

Advanced Air and Metal Advanced Air and Metal of Medford has been providing heating and cooling solutions to homes and businesses since 1994. Founded by Scott Friesen and Scott Rosendahl, the company has a work portfolio ranging from servicing multifamily

homes to designing and building complex municipal central air systems. Randal Lee, sales and marketing manager said: “We have a highly trained and motivated team of 45 employees who work to deliver dependable air conditioning and award- winning comfort to local home and business owners. Seven full time service technicians working 24/7, a front office team helping customers register for rebates, an in-house engineer, an expert design-build staff and impeccable safety record make Advanced Air the HVAC contractor of choice.”


1st Rory Wold, State Farm  Insurance

2nd Russell Brown, State Farm Insurance 3rd Jodie Baldwin, Jacksonville Insurance Honorable Mention Trey Trey Berkey, Berkey, COUNTRY COUNTRY Financial; Financial Brian Gabaldon, Farmers Insurance

Rory Wold, State Farm Insurance continued on page 41


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For 27 years, Rory Wold has been an agent for State Farm Insurance, which Wold described as the largest homeowner and auto insurer in America. “The best part about my job is that I get to take care of people,” he said. “Insurance is a complex product, so I help my clients navigate through the options to find the most suitable choices for them.” Wold said he has more than 100 different insurance products for every aspect of life and ownership. He has six employees dedicated to helping people with these products at the office in Medford. The insurance business is very much about relationships, and Wold and his colleagues prize those relationships. “Our main goal is to be honest and to do business with integrity – that has to come first,” he emphasized.


1st Rogue Credit Union  2nd iMortgage/loanDepot

3rd Pacific Residential Mortgage (Medford) Honorable Mention Guild Mortgage (Medford); Michael Newmann, Evergreen Home Loans

continued on page 42


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Rogue Credit Union Mortgage

The Rogue Credit Union team is honored to be recognized as the Best Mortgage Company in Southern Oregon, said Gene Pelham, the president/CEO. Rogue Credit Union is dedicated to taking care of its members and helping them with their mortgage financing needs, Pelham said, adding adding that the credit union’s mortgage team is there for the member throughout the entire process, from start to finish. “For over 60 years, Rogue has partnered with our members to help them realize their hopes and dreams,” he said. “It’s an honor to see that our compassionate and caring mortgage professionals, who work to help our members’ home ownership dreams come true, are the favorite in our community.”

PAINTING COMPANY 1st Rick Stevens Painting Co. 2nd Brotherhood Painting 3rd Travis Sheets Painting & Home Improvement Honorable Mention

Busy Bee Custom Painting & Chimney Sweep; Huntemann Painting


Rick Stevens Painting Co. Rick Stevens has been painting in the Rogue Valley since 1974. Stevens has also worked in other industries in addition to painting. He had a real estate license, led horseback riding trips and owned a raft rental company in Shady Cove. “I also gave guided river trips, but returned to painting because it was a more stable business,” he said. Stevens has been painting for many years, and he knows the importance of customer service and fulfilling his promises to his clients. It’s important to strive for a quality product every time, he added. “I want to thank everyone who voted for us and supports us,” Stevens said. He has many great clients and appreciates every one of them, he added.

PLUMBING COMPANY 1st Drainpros Plumbing 2nd Accurate Plumbing Solutions 3rd Tanks Plumbing Honorable Mention

Artoff Plumbing; Spartan Plumbing

Drainpros Plumbing

Drainpros Plumbing in Medford offers several services to the Rogue Valley, including plumbing, drains, excavation, septic/pumping and water heater service. Ryan Hukill, the owner, leads the company. To serve their customers, Drainpros Plumbing has service personnel on call 24 hours a day. Drainpros Plumbing also offers a variety of excavation equipment, which now includes excavators, backhoes and dump trucks. They offer many excavation services such as trench digging, septic tank replacement, septic sight prep, general demolition, septic system installation and more. Drainpros Plumbing is also a state-certified Septic Service Provider.


1st Doug Morse, John L. Scott  Real Estate 2nd Jake Rockwell, Rockwell Real Estate 3rd Jake Jakabosky, Re/Max Integrity Honorable Mention

Mike Coble, Windermere Trails End Real Estate; David Case, Windermere Real Estate


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SERVICES Doug Morse, John L. Scott Real Estate For the second year in a row, Doug Morse has been chosen as the Mail Tribune’s Best of the Best in the real estate category. Since 1990, Morse has served Southern Oregon as one of the leading principal brokers through John L. Scott Real Estate. With $51 million in home value sales last year, Morse said he brings genuine customer care to each transaction. Recognizing that each homebuyer is unique, Morse said he prides himself on the ability to listen and understand exactly what each client desires in a home purchase or sale. Morse said he values the outstanding customer service and knowledge his team provides. “I am incredibly grateful for this honor,” he said. “Even with hard work and determination, I know I would not be where I am today without the support and loyalty of my family, team and wonderful clients.”


1st John L. Scott Real Estate  2nd Windermere Van Vleet & Associates 3rd Re/Max Integrity Honorable Mention Home Quest Realty; Hokanson Realty

John L. Scott Real Estate On track to close over 2,500 transactions in 2017, John L Scott Medford and Ashland partners with over 150 real estate brokers. “Our focus is to provide our brokers with the best support, technology and marketing in the industry,” said Jim Remley, principal broker. “We are all about helping brokers satisfy their client needs. Over time, all of that hard work pays off. This year we have shattered all of our sales records.” John L Scott Medford and Ashland partners handles all types of real estate sales. “We have a culture of excellence and we enjoy what we do,” Remley said. “In 2017, we completed updating our website and mobile platforms to create a marketing engine that delivers results to our buyers and sellers. Our latest innovation is instant text notification, which alerts buyers to new listings promptly through a message that includes a photo of the home.”


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1st Twin Creeks  2nd Rogue Valley Manor

3rd The Springs at Veranda Park Honorable Mention Horton Plaza The Springs at Anna Maria

Twin Creeks Located in Central Point, Twin Creeks is a 120-apartment, independent retirement community that recently expanded by adding 19 cottages to the campus. “What sets Twin Creeks apart is our holistic approach to retirement,” said Cassandra Easton, the general manager. “Our philosophy is to nourish the mind, body and spirit. We are not a cookie-cutter operation. We believe in choices and freedom.” For example, Easton noted the daily menu, which has over 30 selections available all day rather than restricted to certain meal periods. For fitness, there are classes available in meditation, tai chi and more. A full-time fitness director is available to personalize fitness plans. Twin Creeks has an indoor swimming pool along with activities that include a writers group and a theater group. “Being adjacent to a city park and with mountain views in all directions, Twin Creeks has a special feeling,” Easton said. “Our staff and residents are wonderful. Everyone is so welcoming.”

Honorable Mention Collectors Market Glory Days of Medford

American Mercantile Crista and Jake Husel opened this popular vendor mall in Medford seven years ago. American Mercantile provides sales space for 230 vendors to showcase their wares of antiques, furniture, home décor and more. “Anything you can think of, you might find it here, because it is an eclectic collection,” Crista

Husel said. “Our store is very clean and easy to navigate. Customers frequently tell us they are impressed with the staging effort our vendors make.” Though there may be some antiques, Crista Husel said there are more products that fit into the vintage category. New and refinished furniture is popular with customers, as are modern home décor items, she added. Low prices and helpful staff are what keep customers coming back, according to the Husels. They thanked Mail Tribune readers for voting for the store, saying it was a welcome recognition of their hard work.


ANTIQUE STORE 1st American Mercantile 2nd Main Antique Mall 3rd The COOP de Ville


1st Twin Creeks  2nd Rogue Valley Manor

3rd The Springs at Veranda Park Honorable Mention Horton Plaza; The Springs at Anna Maria



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1st Seven Oaks Farm  2nd Rogue Valley Growers & Crafters Market 3rd Sherm’s Food 4 Less

Honorable Mention Fred Meyer Farmers Market on Hwy 99

Seven Oaks Farm A fourth-generation family farm in Central Point, Seven Oaks Farm sells fresh-picked produce from mid-July through October. Co-owner Doreen Bradshaw said their super-sweet bicolor corn and pumpkins are customer favorites. The farm store is open six days a week during the season. Other produce includes cucumbers, peppers, eggplants, tomatoes and melons. Though not organic, the farm does not use genetically-engineered seeds. Fall is a busy harvest season for the farm, including visits from school children and families who come for the U-pick pumpkin patch and hay rides. “We love what we do,” Bradshaw said. “This farm has sustained our family for over 80 years, so we feel we’ve done a good job of caring for the soil. In farming, there are hard days, but also days when it feels successful – to start with a seed and see it grow until it goes out the door with a customer.”

Garrison. “Our focus has always been on our customers,” he said. “That’s easy to say, but we live it. Every member of our team accepts our core beliefs. We are a service company that excels at furniture, not the other way around.”


1st Grange Co-op 2nd Four Seasons Nursery 3rd Shooting Star Nursery Honorable Mention In & Out Garden Applegate Soils & Hydroponics

Grange Co-op “Grange Co-op is the go-to place to turn gardening ideas into growing realities,” said marketing coordinator Britney Babbitt. “With our large selection of seeds, bulbs, soil, fertilizer, plants and accessories, Grange Co-op makes it easy for pros or novices to build beautiful gardens. Our friendly and knowledgeable employees, and timely GrangeKnows articles make Grange Co-op your source for great gardening.”

Grange Co-op offers an exclusive line of Rogue Quality Fertilizers, conventional and organic blends, specific to our region. Additionally, Grange Co-op’s nine retail stores offer a full line of quality farm products, apparel, footwear, wild bird supplies, and everything you need for your pets, Babbit added. Grange Co-op takes pride in its roots, serving the local agricultural community since 1934. Babbitt stated, “Today, Grange Co-op continues to serve the agricultural community, along with homeowners, pet owners and do-it-yourself-ers – all under one roof!”


1st Sherm’s Food 4 Less  2nd Trader Joe’s 3rd Fred Meyer

Honorable Mention WinCo Foods; Albertsons

Sherm’s Food 4 Less The longevity of employees makes Sherm’s Food 4 Less a familiar and welcoming place for customers and that loyalty shows it is a wonderful, continued on page 46


1st Garrison’s Home Furnishings  2nd Gates Home Furnishings & Sleep Center 3rd West Coast Appliance & Furniture Honorable Mention Rebelle Home La-Z-Boy Furniture Galleries

Garrison’s Home Furnishings For five years in a row, Garrison’s in Central Point has been voted the Rogue Valley’s Best Place to Buy Furniture. Since their first win in 2012, Garrison’s has added two stores (one mattress store and one furniture store), donated more than $300,000 in cash and merchandise to local charities, and added over 30 jobs, said owner Brian Garrison. The love for Garrison’s stems from their core values: sell quality furniture, show customer appreciation through exceptional customer service, and always give back to the community, added OCTOBER 29, 2017 • SOUTHERN OREGON’S BEST OF THE BEST 45

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according to Bob Ames, the general manager. “Our success is because of the employees we hire,” he said. Food 4 Less currently has 182 employees. Of those, 77 have more than 10 years with the company, Ames said. He gave three examples of employees celebrating 39 years of service. “Frank Bartyzal, the company’s maintenance manager, is in charge of the recent remodel of the store,” Ames said. “As the technology manager, Mike Gray keeps all of the computers and cash registers going. Fred Inlow, our pricing manager, keeps up our competitive pricing.” Ames named another three employees with 40 years or more on the job. “Dan Gibson is in charge of receiving, and cashiers Walt Fipps and Renee West still welcome customers with a smile,” he said.



1st Grover Electric & Plumbing  Supply 2nd Lowe’s Home Improvement 3rd The Home Depot Honorable Mention Hubbard’s Hardware and Home Center; Ashland General Hardware

Grover Electric & Plumbing Supply Grover Electric and Plumbing Supply opened their first store in 1954, and the Medford location has been in business for over 50 years. According to store manager Brad Skinner, customer service is what sets their business apart from other stores. “People who shop here receive individualized help,” he said. Additionally, Skinner said the employees at Grover Electric and Plumbing Supply stay with the store a long time, getting to know the customers. This includes Skinner, who has been with Grover Electric and Plumbing Supply for 20 years.

“We know a lot of our customers by name,” he said, adding the staff enjoy developing strong relationships with their customers. “If people work with the same employee multiple times, then they are comfortable at the store.”


1st Trader Joe’s  2nd Natural Grocers

3rd Sherm’s Food 4 Less Honorable Mention Medford Food Co-op Ashland’s Own Shop’n Kart

Trader Joe’s Among 465 locations across the country, the Trader Joe’s in Medford opened in 2012. Kenya Friend-Daniel, the company’s director of public relations, explained that the Trader Joe’s primary focus is providing customers with “unique, as well as basic products, including natural and organic options, that are of the highest quality at outstanding prices.” If a product isn’t popular with customers, Trader Joe’s discontinues it for something else that is new and exciting.


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SHOPPING “It means a lot to us to once again be recognized by Mail Tribune readers,” Friend-Daniel said. “Every product in our stores has been selected with our customers in mind, so any time we hear that customers enjoy those products or have chosen us as their top food destination, it is always an honor.”


1st Natural Grocers/Vitamin  Cottage

2nd Healthway Nutrition Center 3rd Sherm’s Food 4 Less Honorable Mention Ashland’s Own Shop’n Kart Breeze Botanicals

Natural Grocers As part of the overarching philosophy at Natural Grocers, supplements must be as pure and healthful as any of the food for sale, according to Heather Isely, one of the founding family members and executive vice president of Natural Grocers. “We are very specific about the ingredients we allow,” she said. “For example, there are no artificial colors or talc in our supplements.” Even with these strict standards, Natural Grocers has one of the greatest selections of supplements available under one roof, Isely said. With so many choices, Natural Grocers emphasizes staff education. “There is always new research coming out, so we have continuous training for our staff and nutritional health coach,” she said. “We emphasize education because we know how empowering it is. We want our staff to be able to share that education with customers, so they in turn feel empowered to take care of their health.”


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Southern Oregon's Best of the Best 2017  

The Original Mail Tribune Readers' Choice Awards

Southern Oregon's Best of the Best 2017  

The Original Mail Tribune Readers' Choice Awards