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Independent Elmhurst

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Elmhurst’s Locally Owned and Operated Hometown Newspaper

VOL. 21 • NO. 27

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THURSDAY, JUNE 30, 2016

Grabowski shares results of recent citizen survey Location, quality of schools high on list of ‘most liked’ features

By Dee Longfellow

tenance and you can see it was recognized by the residents. The At the latest City Council meet- following year we put the money ing held Monday, June 20, City back in and suddenly, the survey Manager Jim Grabowski shared the scores went up.” results of the recent Citizen Survey that was mailed to 1600 residents earlier this year. “We mailed the survey to 1600 residents and received 655 in return,” he said. “That’s a 40.9% response rate and that’s pretty good. It’s a 16-page survey, so it shows our residents take things very seriously.” Although an almost 41% response rate would delight most marketing professionals, the City is planning to engage the services of a class at Elmhurst College to help with the survey next time in hopes of an even higher response rate. Elmhurst College can be tapped as an inexpensive resource for area businesses to use for marketing, sales, graphic design, survey fulfillment and analysis and other services. The request is assigned to a certain classroom and instructor who completes project as a class assignment, sometimes lasting the entire semester. Most recently, the Elmhurst Walk-In Ministry, now called the Elmhurst Walk-In Assistance Network, retained a class at Elmhurst College to have a new logo designed as well as other materials to roll-out the new name change. Many people are happy with overall City operations, according to the survey. Grabowski said the overall dissatisfaction was its lowest in 1994 and 2012. “You see dips [in the survey trends] as budgets fluctuate,” he said. “As we hit tough times in 2008, we stretched street main-

FOR THE INDEPENDENT

In the comments portion, people were invited to list what they liked most and least about the City of Elmhurst. The things residents identified as most liked was Elm-

hurst’s central location, the overall quality of life and the quality of the local schools. “Those have been the top three items listed on the last five sur-

veys,” Grabowski said. Surveys are conducted every other year, so five surveys covers the past ten

See GRABOWSKI, Page 37

Inside:

Police Reports...........6 Sports ��������������� 25-27 Viewpoint ����������������8 Classifieds..........35-36

Pictured is a group of students who were honored at a recent meeting of the Elmhurst City Council for winning the Ruth Strand Poster Contest hosted by the Elmhurst History Museum and the Heritage Foundation. In the back row are (from left) Brian Bergheger, executive director of the Elmhurst History Museum, Elmhurst Mayor Steve Morley and Michael LoCicero, chairman of the Heritage Foundation. The contest winners were: First Place: Beatrice Pollock, Hawthorne School; Second Place: Mason Kotowicz, Lincoln; and Delilah Kamins, Conrad Fischer. (The Independent was unable to obtain the names of the students by press time.)

DEE LONGFELLOW PHOTO Elmhurst Independent

City honors Ruth Strand Poster Contest winners

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