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Fi ndus ! F acebook: /Educat i ons uppl ement|I ns t agr am: pr epar edmedi al t d Twi t t er : @Educat i onSupp

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Booki ngsGur u& Sodexo Kaj i maCommuni t yf i r stst ar t edwor ki ngwi t hus atSodexoi nExet eri n2016andt oday ,we managet hel et t i ngsoff i vesi t esandonepr i mar y schoolt oget her–ahugeunder t aki ngmanaged byLor r ai neNor t handKaj i maCommuni t y AccountManager ,Ji l lCar r i ngt on. TheKaj i maCommuni t yt eam pr ovi desar emot e, admi ni st r at i onandmar ket i ngser vi cet hr ough Booki ngsGur u,t hel et t i ngsser vi cet hatal l owsi t s cl i ent st osi tbackandr el axwhi l ei tt akescar eof ever yt hi ngf r om pr omot i ngf aci l i t i es,handl i ng enqui r i es,conf i r mi ngandt r acki ngbooki ngs, vet t i nghi r er s,i nvoi ci ngandcol l ect i ngpayment s. Fort hef ast movi ngSodexot eam,t he Booki ngsGur user vi cehasbeenal i f esaver . Lor r ai neandt het eam ar eal waysont hemove vi si t i ngdi f f er entsi t es,sot heabi l i t yt ohavea handsonover vi ewatamoment ’ snot i ceofwhat i shappeni ngi nt er msofl et t i ngsacr osst he var i oussi t esi scr uci al .Atanyt i me,t het eam haveaccesst ot hebooki ngssof t war eusedt o managet hel et t i ngsandcancheckhowmany cust omer shavebooki ngs,whot heyar eand wher et heyar ebookedsot hatt hesi t et eam can r unl i keawel l oi l edmachi ne.Havi nga dedi cat edbooki ngl i nemeanst het eam never mi ssanewenqui r yandJi l l ’ sexper i enceof managi ngl et t i ngsandknowl edgeoft hespeci f i c schoolsi t esmeanst hatshei sabl et oef f i ci ent l y handl eal lcust omerquer i esandt henf eedback anyt hi ngt ot het eam. Lor r ai nej oi nedt heSodexot eam 15mont hsago and,wor ki ngcl osel ywi t h Ji l l ,t hel et t i ngs ser vi cesacr ossal lt hesi t eshasbeenenhanced consi der abl y ,dr i vi ngef f i ci enci esandf i net uni ng t hewayl et t i ngswor kt omaxi mi set heser vi ce. Thi sevol ut i onoft heser vi cehasbeenbui l ton t heext ensi veexper i enceofKaj i maCommuni t y andLor r ai ne’ s17year s’ exper i encewor ki ngi n t heschoolsyst em i nExet er .Thi shasbeen under t akeni ncl osepar t ner shi pwi t ht he AcademyTr usti nExet er ,whi chover seesmany oft heschoolsi t es.

Asar esul tofani ncr easi ngl yst r eaml i nedand pr of essi onalser vi ce,Sodexohasseenbooki ngsat t hesi t esi ncr easest eadi l y ,i ncr easi ngr evenuesby 6% acr ossal lschool s,i nj ust12mont hs.I thel ps t ohavet opqual i t yf aci l i t i esacr osst hesi t esand anexcel l entr eput at i onacr osst heExet er communi t y ,butt her evenuei ncr easei sal so at t r i but edt ot heser vi ce’ sconst antmar ket i ng act i vi t yt oat t r actmor eandmor ehi r er s. Att hemoment ,t hesi t esboastahostofact i vi t i es whi char eavai l abl et ot hel ocalcommuni t yt ot ake par ti n,r angi ngf r om spor t sgr oups,suchas hockey ,wheel chai rbasket bal landt ot sr ugby ,t o r egul art heat r egr oups,babymar ket sandFA coachi ngcour ses.We’ r eal sopr oudt ohostt he Exet erCi t yFCyout ht r ai ni ngt eam,aswel last he year r oundspeci alOl ympi cbadmi nt on.Theabi l i t y t ohi r et hesef aci l i t i eshasmadet heschool sacor e par toft hecommuni t y . TheSodexot eam andKaj i maCommuni t yar e i ncr edi bl ypr oudofwhatt heyhaveachi eved t oget her ,const ant l yi mpr ovi ngasuccessf ulser vi ce wi t har el at i onshi pbui l tonconsi st ency ,st r ong communi cat i onandconst antf eedback.Thet eam nowwor kt oget herseaml essl y ,ataf astpaceand al wayswor ki ngt oget hert osol vet hei nevi t abl e i ssuest hatcr opupwhenyouar emanagi ngt he l et t i ngsacr ossf anumberofsi t es.Thepar t ner shi p wi l lundoubt edl ycont i nuet ot hr i veandwe’ r e l ooki ngf or war dt owor ki ngwi t hKaj i maCommuni t y t oi mpr oveourof f er i ngevenf ur t her .


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Nat i onalSpeci alEducat i onCampai gn


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Ar eyoul ooki ngt oi mpr oveyourEHCPqual i t yandt i mel i ness? Ther ec ent l ypubl i s hedEduc at i onSel ec tCommi t t eeSEND I nqui r yr epor ts etoutmanyr ec ommendat i onst hatec hot heai ms oft hes uppor tpr ov i dedbyEnhanc eEHCf orLoc al Aut hor i t i es ( LAs ) ,s c hool sandot herpr of es s i onal si nv ol v edi nt heEHCpl an pr oc es s es . I mpr ovet het i mel i ness,sui t abi l i t yandqual i t yofyourEHC pl ans,whi l sti ncr easi ngt hecapaci t yandef f i ci encyofyour exi st i ngf r ont l i nest af f : Wehav ebeenpr ov i di ngwr i t i ngs uppor tt oLAss i nc e1996.Our EHCPWr i t i ngSer vi cei sc ompl et el yf l ex i bl eandenabl esy our t eam t oadaptmor eeas i l yt of l uc t uat i ngwor k l oads .Yourpl ans ar edr af t edbywr i t er ss pec i al i s edi nwr i t i ngc l ear ,pr of es s i onal pl anst hatar ec ompl i antwi t ht heSENDCodeofPr ac t i c eandi n l i newi t hc ur r entbes tpr ac t i c ei npl anwr i t i ng.Wet ak ec ar eoft he paper wor k ,s ot haty ourex i s t i ngs t af fc anpr ov i degr eat ers uppor t f orf ami l i est hr oughoutt heas s es s mentandr ev i ewpr oc es s . Commi ssi oni mpar t i almoni t or i ngandanal ysi soft hequal i t y , sui t abi l i t yandconsi st encyofyourEHCpl ansand pr of essi onalassessmentadvi ce: Wehav ewor k edwi t hov er56di f f er entLAsov ert hec our s eoft he SENDr ef or msandt her ef or eourpos i t i ongi v esusauni que v ant agepoi nti nobs er v i ngEHCpl ans ,adv i c eandt empl at es ac r os st hec ount r y .OurQual i t yAs s ur anc es er v i c espr ov i dean

i ndependentaudi tofEHCPpaper wor k ,enabl i ngy ourSEND t eam t oi dent i f yar easf ori mpr ov ementi nt heEHCneeds as s es s mentandpl anwr i t i ngpr oc es s .QAc anbeunder t ak en ei t herouri ndependent l ydev el opedQAf r amewor k s( whi c hr ef l ec t bot ht heSENDCodeofPr ac t i c eandgoodpr ac t i c ei npl an wr i t i ng)oranyex i s t i ngQAf r amewor k swi t hi ny ouror gani s at i on. Ensur eyourEHCPpaper wor ki sst andar di sedandyour SENDst af fhavet heknowl edgeandski l l sneeded: OurEHCPGoodPr act i ceResour cePacksf orLAsands c hool s pr ov i degui danc e,anal y s i sandr es our c est oenabl eSENDs t af f t ogai nanat i onal per s pec t i v eofEHCpl ans ,dev el opt hei r under s t andi ngandi mpr ov et hequal i t yandc ons i s t enc yofpl ans andpr of es s i onal educ at i on,heal t handc ar eas s es s mentadv i c e, whi c hc ont i nuet odi f f ers i gni f i c ant l yac r os st hec ount r y . Ouronl i neEHCPt r ai ni ngpr ogr ammesar ebas edons t at ut or y r equi r ement sandourex per i enc eoft r ai ni ngov er150SEN doc umentwr i t er s .Theyai mt os t andar di s et r ai ni ngandgui danc e andequi pf r ont l i neSENDs t af fwi t ht her el ev antk nowl edgeand s k i l l st obeabl et odel i v ert her ef or msef f ec t i v el y . Vi si twww. enhanceehc. co. ukf ormor ei nf or mat i on,or cont actusatenqui r i es@enhanceehc. co. uk


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Lear ni ngOut si deoft heCl assr oom


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Char i t i es&Fundr ai si ng


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Ear l yYear s&Chi l dcar eRecr ui t mentCampai gn


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I nt er nat i onalOppor t uni t i es


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Gener alAppoi nt ment s


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I ndependent


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Profile for PREPARED MEDIA

EPS 291  

EPS 291  

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