South Cheshire Chamber Business Q4 2021

SOUT H CHESHIRE

CHAMBER BUSINESS News and views from the South Cheshire Chamber of Commerce & Industry | QUARTER 4 2021

the awards issue page 6

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Welcome

Welcome to the Chamber’s magazine ‘South Cheshire Business’ and Happy New Year to you all.

Our Chamber business awards (p.6) at Reaseheath College, provided an opportunity to take a moment during these difficult times and acknowledge the excellence, resilience and innovation that exists within our local business community. External conditions continue to be tremendously difficult for our local companies due to the pandemic, which has caused restrictions, skill and labour shortages and rising energy costs, but the awards highlighted how businesses have adapted, and embraced innovation to serve their customers and the community.

Following an inspirational speech from Simon Weston CBE, it was the finalists and winners who provided the inspiration to us all, with individuals and businesses of all sizes achieving remarkable success under the most extreme economic conditions. I would like to take this opportunity to congratulate all the businesses and organisations who attend the awards and in particular the winners on the night.

New Members

4-5

Chamber News

6-9

Message From President & Chair

10 - 11

Chamber News

12 - 15

In The Spotlight

16 - 17

Chamber Patrons

18 - 22

Chamber Premium Members

23 - 25

International Trade

26 - 27

Community News

28 - 30

Charity News

31 - 32

Expert Eye

33

Chamber Events

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INTRODUCTION

Contents

South Cheshire Chamber Patrons

Simon spoke about re-invention and adapting to new circumstances as we go through our personal and business lives, and the Chamber is no different (P.12). As you will see from this edition of the magazine, the Chamber is adopting a new brand to reflect the dynamic business community we have in South Cheshire. Like many, the pandemic has allowed the Chamber to reflect its role in the local community and how we can best serve our members. It’ll not simply be the case of having a new logo, but a way of working to create new platforms and opportunities for our businesses to prosper. So watch this space as the new Chamber evolves.

South Cheshire Chamber will continue to represent its members locally, regionally and nationally and will always feedback on the issues affecting our businesses, both directly to local and central government through the British Chambers of Commerce network, so please get in touch with the team and feedback on the issues affecting your business.

May I take this opportunity to remind businesses that there is Government grants available through Cheshire East Council for those businesses who have been impacted by the COVID pandemic. While there have been businesses who have obtained a grant, there are many eligible businesses who have not. If you’re unsure of the process and need help accessing the grants, please do not hesitate to contact the Chamber (01270 504700 or info@sccci.co.uk) and ask for assistance.

I hope you find this magazine informative and if your company has news to share or you’d like to take advantage of the advertising opportunities, please do not hesitate to contact Jon at the Chamber.

May I take this opportunity to wish your business every success in the forthcoming months.

MEET THE CHAMBER TEAM Paul Colman Chief Executive Jon Barnes Operations Manager Jacqui Morris International Trade Manager Jake Kennerley Digital Marketing Manager Madeleine Abbey PA to Chief Executive

Paul Colman Chief Executive @SCCCI_CEO

Angela Wilkinson Membership Co-ordinator

Dominic Hibbert Events & Marketing Co-ordinator Richard Weilding Business Advisor Anne Xiourouppa Accounts Dianne Parrish Business Connector Cheshire Connect Sara Pomfret DIT International Trade Adviser

The Chamber, or any of its agents/representatives/staff, cannot accept any legal liability for the accuracy of the news items and articles contained in the magazine, which have been obtained and are reproduced in good faith. The Chamber also reserves the right to edit articles submitted for publication or exclude them completely.

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

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NEW MEMBERS

Meet the South Cheshire Chamber of Commerce & Industry

New Members

Griggs Boutique Bathrooms

McCarthy And Stone 16 High Street Nantwich, Cheshire, CW5 5AR www.mccarthyandstone.co.uk 0800 201 4811

20 Hospital Street, Nantwich, Cheshire, CW5 5RP 01270 611433

Home Instead South Cheshire

Atherton and Associates Wealth Management Ltd

Unit 3, George House, Princes Court Nantwich, Cheshire, CW5 6GD www.homeinsteadsouthcheshire.co.uk 01270 611555

1 Park Road, Nantwich, Cheshire, CW5 7AQ www.athertonandassociates.co.uk 01270 624164

Penny Bobbin Toys and Gifts

Bee At One Therapy Room 1, Regent House, Princes Court Nantwich, Cheshire, CW5 6PQ www.beeatonetherapy.co.uk 07588 654148

50 Liverpool Road West, Church Lawton Cheshire, ST7 3DF www.pennybobbintoysandgifts.co.uk 01270 876271

Charterhouse Financial 3 Brindley Court, Dalewood Road Newcastle under Lyme, Staffordshire , ST5 9QA www.charterhousefp.com 01782 479955

Chamber offers full support as New Year presents more Covid challenges All are a result of feedback from the local business community and the Chamber pledge to be ‘at the forefront of business innovation.’

President John Dunning said: “The Chamber throughout the pandemic has been providing our members with up-todate information including government guidance, grant support, sharing best practice and mental health advice.

South Cheshire Chamber of Commerce has pledged its full support to local businesses as the country faces another year grappling with challenges presented by Covid.

Throughout the pandemic the Chamber, rated in the top 10 of the country’s 53 accredited Chambers, has worked on a national level to push the case for South Cheshire and measures to protect livelihoods.

Now to mark 2022, the Chamber has refreshed its branding and is introducing new Essential, Signature and Executive membership packages tailored to suit the different needs of firms of all sizes, including business advisors and flexible working space for Start Ups. There’s further support through the newly-launched Chamber Legal, Chamber Tax and Chamber HR platforms giving access to primary advice before seeking local professionals.

In coming months there will be a health and wellbeing initiative to support the physical and mental health of local workforces.

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BUSINESS NEWS QUARTER 4 2021

“And our local business community has demonstrated incredible stoicism. Indeed, many have not only survived but thrived in this turbulent period creating new jobs and prosperity. We commend them once again on their fighting spirit, innovation and incredible agility.

“The Chamber Business Awards in November highlighted just how well members have adapted to changing circumstances. They have grown not only their businesses but connectivity and sense of community.

“By now of course we had all hoped the pandemic would be behind us and as we enter 2022 there appears no end in sight to the uncertainty. Resilience is called for once again.

“What businesses can rely on is a good strong Chamber with their best interests at heart. We are here to offer practical and morale support. We wish South Cheshire good health and prosperity in 2022.”

As a leading member of the British Chambers of Commerce (BCC), the Chamber has fed back to government on issues affecting South Cheshire and lobbied for business support packages including the job retention scheme and grants for

hospitality and self-employed.

Chief Executive Paul Colman added: “Businesses have opened to us. Their feedback has made us realise that the Chamber is a truly trusted organisation.

Helping those who are time poor deal with Covid on a day-to-day basis remains key. Our opinions are regularly sought by policymakers and parliamentarians.

Together with our Business Council, we were successful in pushing the case for HS2. Already that is reaping the reward of inward investment. Crewe Commercial Park is a good example of that. We will continue to make sure the business voice is heard.”

The Chamber speaks up for business on local boards including Cheshire & Warrington LEP, Cheshire East Council and Crewe Town Council as well as nationally through the BCC and Bank of England Panel.

Founded as Crewe and Nantwich Business Link in 1995, it has one of the highest penetration rates in the country.

Membership represents more than 20,000 local employees.

Mr Colman added: “The Chamber has three core pillars – representation, information and activity. We cater for all sizes and sectors of business. Currently the BCC policy team is seeking feedback and case studies on specific issues local businesses are facing. Working together we can look ahead to 2022 with optimism." _ For information on becoming part of the Chamber on any level of membership go to www.sccci.co.uk or social media channels.

We welcome all our new members

A chamber of commerce is a collection of local businesses who have come together to further their own interests and those of their community.

The South Cheshire Chamber of Commerce is an amazing place to connect to your local business community, but don’t just take our word for it:

BECOME PART OF A BUSINESS COMMUNITY Network with other local businesses to create connections and opportunities

NEW MEMBERS

WHY JOIN THE CHAMBER OF COMMERCE?

"The South Cheshire Chamber of Commerce is probably the best Chamber: excellent local reputation; full engagement with local businesses, corporates, third sector and stakeholders ... they are friendly, fabulous people with an eager, efficient 'can do' attitude."

Dianne Parrish, Business Connector, Cheshire Connect "SCCCI provide a great opportunity to engage with other businesses of all sizes and stages of their development in the local area, which in itself creates a vibrant commercially focused community. The ability to cross-reference business leads and ideas within the chamber has great potential."

Tina Hayward, Administration Manager, Park View Business Centre

ENHANCE YOUR BUSINESS PROFILE Promote your business on our website, social media, Members Portal and magazine.

ACCESS TO BUSINESS SUPPORT AND RESOURCES Access to an online library of 700+ documents and templates as well as advice lines.

"The SCCC has been extremely helpful to my business, assisting me to connect with other business' and help build our local brand/reputation."

Ben Selby, Managing Director & Owner, Right at Home South Cheshire

"Being a member of the Chamber has benefitted our business in a number of ways. From helping refer us to a local law firm to help with GDPR compliance to being able to promote our membership with new businesses. As a new business who are proud to be based in Crewe, becoming a member of the South Cheshire Chamber was an obvious choice."

Jason Davidson, Partner, Squeaky Pedal

"The virtual networking provided a comfortable and productive atmosphere to network."

Philippa Richardson, Employer Engagement Advisor, Keele University

If you would like to share a testimonial, please send it through to jon.barnes@sccci.co.uk

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

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CHAMBER NEWS

South Cheshire Chamber unveils its business stars of 2021 THE South Cheshire Chamber Awards returned in spectacular style with Falklands war hero Simon Weston joining in a tribute to the business community’s resilience and innovation in the face of adversity.

After being postponed last year due to the pandemic, there was a full house for the gala ceremony at Reaseheath College where the former Welsh Guardsman heaped praise on businesses and individuals for not only surviving but thriving during the crisis.

The guest speaker recounted the dreadful day when RFA Sir Galahad was blown up off the Falklands Islands leaving him with such horrific burn injuries his mother didn’t recognise her 20 year-old son. After multiple operations, he threw himself into charity work and appearing at functions as an inspirational speaker.

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His appearance at the Chamber event was long-awaited after restrictions forced cancellation last year and Mr Weston CBE seized the opportunity to recognise the determination of local businesses to overcome challenge.

“I had to reinvent myself just as many of you have during the pandemic,” he said. “It’s this reinvestment that makes you valuable and relevant. Well done, you have made it work.”

Enterprise, achievement and innovation has been celebrated by the Chamber at its annual Awards since 1986.

And this year’s ceremony proved as joyous

and memorable as the many etched in minds down the years.

Stepping into the limelight were business stars in nine categories. They proved excellence in their specific areas while demonstrating support of staff and local community.

Crewe winners were Motherwell Cheshire, a service promoting the health of women and children, recognised for Contribution to the Community, Market Hall-based artist David Jewkes who runs community drawing classes, for Excellence in Collaboration and Safe Opportunities, an organisation offering young people a range of employability programmes, named Ambassador of the Year.

Savouring success in Nantwich was the Cheese Shop as Start Up Business of the Year, mobility retailer Ableworld, Business of the Year (25

CHAMBER NEWS plus employees) and Christopher Worrall, Apprentice of the Year, who works at care provider Right at Home South Cheshire.

Other winners were Aqueduct Marina, Church Minshull, Excellence in Customer Service, health and safety consultants Rhino Safety, Sandbach, Business of the Year (under 25 employees) and Ansa Environmental Services, Middlewich, Employer of the Year.

The event once again attracted high profile backing. Afford Bond Chartered Accountants was main sponsor with commercial property agent Legat Owen and health and safety consultants Rhino Safety as support sponsors.

Categories, winners and sponsors were: – Ambassador of the Year: Safe Opportunities (Cheshire East Council – Apprentice of the Year: Christopher Worrall, Right at Home South Cheshire (Reaseheath College) – Business of the Year (under 25 employees): Rhino Safety (Hibberts LLP)

– Business of the Year (25 and more employees): Ableworld (Cheshire College South & West) – Contribution to the Community: Motherwell Cheshire (Bentley supported by Cheshire Connect) – Employer of the Year: Ansa Environmental Services (Assurant) – Excellence in Customer Service: Aqueduct Marina (KPI Recruiting Ltd) – Excellence in Collaboration: David Jewkes (Construction Linx) – Start Up Business of the Year: The Cheese Shop (Right at Home supported by South Cheshire Development Agency).

Those pipped at the post were delighted to receive highly commended certificates.

Chamber Chair Diane Wright said:

“Simon Weston’s story is all about survival, rebuilding and determination and these themes resonate strongly. We are delighted to celebrate those who have not just survived but have rebuilt and renewed themselves and their businesses.”

Chief Executive Paul Colman said: “The ceremony was sorely missed last year but returned triumphantly giving the whole business community a chance to reflect and see just how far we have come.

“We will continue to showcase the fantastic array of businesses and talented individuals we have in South Cheshire, not only on awards night, but all year round and speak up for them at national level.” _ For more on the Awards night go to southcheshirechamberbusinessawards.co.uk

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

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CHAMBER NEWS

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Business of the year under 25 employees – Rhino Safety

Chamber Chair Diane Wright

Excellence in Customer Service Winners – Aqueduct Marina

Dominic Hibbert with Alison Hodgson of Motherwell Cheshire CIO

Employer of the Year Winners – ANSA Environmental Services

Ambassador of the Year winners – Safe Opportunities Ltd

Richard Weilding with Start-Up Business Winners Nantwich Cheese Shop, and Ben Selby of sponsors Right at Home.

Excellence in Collaboration winners David Jewkes with Simon Weston.

Apprentice of the year winner – Christopher Worrall of Right at Home

Chamber President John Dunning and Wife Anne with Simon Weston

Contribution to the Community Winners – Motherwell Cheshire CIO

Business of the Year 25+ Employers winners – Ableworld (UK) Ltd with Simon Weston

BUSINESS NEWS QUARTER 4 2021

CHAMBER NEWS

Businesses ‘Jumper for Joy’ with the return of Chamber festive event Businesses got into the festive spirit with the return of the South Cheshire Chamber Christmas networking event.

They came from across Crewe and Nantwich and beyond to enjoy Christmas networking with all the trimmings at Rookery Hall.

Many took the opportunity to raise a smile in their Christmas jumpers while meeting up for the first time in-person in December for many months.

More than 50 people from a wide variety of business sectors across South Cheshire attended. There was a festive buffet in the Weaver Bar and draw to win a champagne afternoon tea donated by Rookery Hall.

The event was combined with the Chamber’s AGM where Chief Executive Paul Colman thanked members for their support during an ‘incredibly difficult 12 months for all.’

He said:

“Last year’s Christmas networking was by Zoom due to the pandemic but there’s nothing like connecting with old acquaintances in person.

South Cheshire Chamber of Commerce President John Dunning and Chair Diane Wright with Rookery Hall general manager Tim O’Sullivan

“It’s been a Chamber tradition for decades and we were thrilled to host an event where season’s greetings could be exchanged against the Christmassy backdrop of Rookery Hall.

“It was chance also for the Chamber to say a big thank you to members for supporting us and indeed each other during an incredibly difficult period.”

The Chamber has represented the interests of business on a local and national level since it was founded as Crewe and Nantwich Business Link in 1995.

In the New Year it will be introducing new benefits to members and networking will be in full swing from January 28 when the first event will be a Final Friday breakfast at Aqueduct Marina.

Paul added: “South Cheshire Chamber of Commerce is known across the region for all the excellent work it does for the community.

“We have a long history of working with local businesses, large and small, offering expert advice and a shoulder when times are tough. We look forward to welcoming more onboard in 2022.

“Meanwhile we would like to wish the entire business community a happy Christmas and good health and prosperity in the New Year.”

Being part of the Chamber yields many benefits including a chance to grow business through a network of contacts, international trade advice, news updates through a dedicated member portal and busy calendar of events offering a platform to make new connections and share current business thinking.

Members also receive exclusive use of prime office space for meetings. _ For more information on membership call 01270 445404 or visit sccci.co.uk

Jez Touch, Rare Earth Digital, was the winner of the draw

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

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MESSAGE FROM PRESIDENT & CHAIR

A message from our President our members about the importance of re-inventing themselves, being resilient, and adapting to changing circumstances in his truly inspirational speech.

As the evening unfolded in front of a record audience, it was clear to see that these attributes are alive and well in South Cheshire since all of the entrants had demonstrated all of these things in abundance.

It was recently time for me to carry out my duties in presiding over the Chambers Annual General Meeting which although not one of the most exciting events of the year, is nevertheless an important opportunity for members to hear about the Chambers performance and its strategies and plans for the future.

This year’s face to face AGM, which was a big improvement on last years “virtual” one, was combined with the Christmas Networking Lunch which is always a well attended and enjoyable occasion.

The Chambers Business Council has continued to meet on a virtual basis throughout the pandemic and has been focussing on how the Chamber and its members can contribute to the work of the Crewe Town Board which is now well established under the sound leadership of Doug Kinsman. I am looking forward to getting back as soon as possible to holding meetings in person.

It's great to see things beginning to get back to some sort of normality which means that I have been able to get involved again with some of the duties attached to my role as President which usually take place at this time of the year.

The Annual Remembrance Day Services in Crewe and Nantwich came back on stream this year and as usual it was a privilege to lay a wreath on behalf of the Chamber alongside many of the other civic, forces, and community organisations in our area.

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BUSINESS NEWS QUARTER 4 2021

This year’s services at both Crewe and Nantwich drew larger than usual crowds which I think is a reflection of the increasing sense of community spirit that has emerged during the pandemic.

It was also good to see the return of the Chamber Business Awards, and to have the opportunity to meet and listen to our fantastic speaker Simon Weston CBE who had a strong message for

The Northern Chambers of Commerce Regional Assembly comprising of Chamber Presidents, Chairman and Chief Executives is another activity that is starting to re- gain some momentum. Although at the moment it meets in a virtual format, we will hopefully soon be able to get around the table to discuss the important issues of the day affecting businesses in the north of England.

The main topic of recent meetings has been the “levelling up” agenda in relation to what this means in practice, and what role Chambers of Commerce can play.

It just remains for me to wish all of our members a very happy Christmas and a prosperous New Year, which I hope will continue to bring back even more normality to our lives.

John Dunning President of the Chamber South Cheshire Chamber of Commerce and Industry

MESSAGE FROM PRESIDENT & CHAIR

A message from our Chair It’s hard to believe that already we are approaching Christmas and the end of yet another year that has been full of disruption and difficulty. However, the Chamber Business Awards last month was such an inspirational event and a real cause for celebration as we saw in our finalists, businesses who have not just survived the last 20 months (and longer!) but have used the changes to reinvent themselves.

Organisations haven’t stayed still, but have moved forward, taking the opportunity to rethink strategy, rebuild the business and adapt to the world that we now live in.

So too, lockdown gave the Chamber cause to rethink and like many others we began to review how we could really make a difference within the business community and beyond. We knew the world would never be the same again – working habits have changed, priorities have shifted, supply chains have been threatened and there are skills shortages across the board. The Chamber needs to be an organisation that doesn’t just respond to these changes but supports businesses in driving change. We need to be sure that we are relevant and fit for purpose, offering businesses in this new era what they need.

Many of you have responded to our survey which was designed to inform our strategy by exploring what you want from the Chamber, and for that we are grateful.

As a result, you will see in this edition of the magazine, the steps that we have taken to deliver the value and support that you as an individual organisation have identified.

You will read about the major launch of our new membership packages, designed to give you exactly what is right for your business so that you receive the Chamber benefits that meet your needs and will support your business. You will also notice that we are putting in place a new portal and a system that supports your membership and facilitates communication with us and other members as well as keeping you informed of important developments, locally and nationally.

"We are also relaunching the Chamber Brand. Clearly this means nothing if it is not supported by a clear vision that aims to deliver value to our members. The Chamber strives to be an essential element of the business community, where membership opens up not just opportunities, but offers the support that will help businesses to realise these opportunities."

As we prepare to welcome in the New Year, we are very excited to also welcome what is a new era for the region: a Chamber that is forward thinking, vibrant and relevant to the workplace of the future; a Town Board that drives change in Crewe; and where HS2 becomes a reality, bringing new skills and opportunities for the region. There is much to be hopeful for in 2022.

Finally, may Christmas this year remind us of the joys of celebrating and sharing with friends and family.

Dr Diane Wright PhD MA BA (Hons) Chair of the Chamber South Cheshire Chamber of Commerce and Industry

OLD BRAND IDENTITY

NEW LOOK 2021

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

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Chamber News

THANK YOU

Over the past two years, the South Cheshire Chamber has reached out to you, our local business community, to discover how we can become a better Chamber. You have spoken, we have listened.

BUSINESS NEWS QUARTER 4 2021

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PREMIUM MEMBER

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The past eighteen months has allowed us to rethink what a Chamber of Commerce is, what our role is, and how we can best represent our businesses. Thanks to your feedback, we believe that South Cheshire can be at the forefront of business innovation.

We have a wealth of opportunities coming our way in the future, and with such a collective knowledge throughout the diverse cross-section of businesses within our membership, we can ensure these opportunities are delivered with the maximum benefit to our business community.

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Introducing the new South Cheshire Chamber Brand:

We are proud to have you as our Members, just as you are proud to call yourselves Members of the Chamber. To recognise this, we have introduced the following badges for you to display:

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You wanted your Chamber to reflect the dynamic businesses it represents. So we have refreshed our brand with a vibrant redesign, including cohesive subbrands enabling you to easily recognise our products and services.

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PAT R O N

Throughout our surveys you asked for an easier online experience. We are currently working hard on a new online portal.

The new portal will have cleaner navigation, along with extra functionality and features. News of this exciting new development will be sent out soon, but for now, please visit www.sccci.co.uk Most of all, you wanted to be in control of your Chamber Membership. To this end, we are proud to introduce the new way to access the Chamber – our Membership packages. Now you can choose a package to best suit your business needs.

Essential membership

signature membership

executive membership

Vital solutions for your business

Tailor-made for developing businesses

Optimised for established businesses

Essential features:

All Essential features plus:

All Signature features plus:

+ Connect with the largest business community in South Cheshire

+ Access to 40+ networking events + Access to 35+ informative events

+ One to One annual review with key Account Manager

+ Raise your online profile through increased SEO

+ Train your young team through our Chamber Young Member Network

+ Access to Executive Masterclass Workshops

+ Promote your business through the Chamber channels

+ Talk to like-minded businesses in our Chamber Peer group

+ Local regeneration updates (Business Council)

+ Access to Chamber online events

+ Key local and national updates

+ Trusted, local business information

+ Information on business support programs

+ Shape your future workforce with free places to our Chamber Young Member Network

+ Access to Chamber HR & Legal helpline and documentation

Chamber News

CHOOSE THE RIGHT PACKAGE FOR YOUR BUSINESS

+ Government updates and key legislation

+ Access to Chamber Business Health Insurance

+ Access to Chamber Primary Health Plan

+ International Trade Information and guidance + Discounted export docs

£15 / Month

£35 / Month

£80 / Month

If your business is under 3 years why not add our Start-up Package for an additional £15 per month?

Features include: Specialised business start-up workshops, access to a chamber business advisor, chamber events & flexible work spaces.

All prices inclusive of VAT, minimum sign-up term, 12 months.

For those businesses who can’t make it to our networking events but still want the benefits of Chamber Membership, the Essentials package is for you. We have our Signature package for those growing businesses within our community, and Executive membership for established businesses looking for their next challenge.

Also, if your business is under three years old, you can add our Start-Up package for an additional £15 a month which gives you access to specialized business start-up workshops and more.

Premium Membership is also available, to set up a meeting for more information, contact jon.barnes@sccci.co.uk

You will also notice, that along with the new packages, South Cheshire Chamber will be delivering a range of new products and services to our Members.

Information subject to change. Check www.sccci.co.uk for updates.

Thank you to all of those who we consulted with, and who completed our various surveys. This is your Chamber of Commerce and we could not have introduced these changes without your feedback.

More details of the Membership Packages will be filtered through our socials in the coming months along with guidance on how our current Membership can choose a package to best suit their needs. _ The Chamber Team are always on hand to help. If you have any queries relating to Membership please contact Angela at angela. wilkinson@sccci.co.uk, and to find out more about Premium Membership, contact Jon at jon.barnes@sccci.co.uk

Earlier this year we introduced Chamber HR, Chamber H&S, Chamber Legal, and Chamber Tax, to help you get primary advice before seeking local professionals. In the upcoming months we will be bringing you Business Health Insurance, Employee Health Plan, Foreign Exchange, and AA Roadside Assistance, plus more to be announced.

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

13

CHAMBER NEWS

Meet the board The South Cheshire Chamber of Commerce and Industry (SCCCI) sits at the heart of the local business community, providing growth opportunities and support.

A ‘not for profit’ company limited by Guarantee, we are proud to operate across the geographic area of South Cheshire.

We have a diverse range of organisations creating a dynamic and forward thinking business community.

We are an independent voice of business, representing and promoting the interests of the local

Dr Dianne Wright – Chair Diane is the Chair of South Cheshire Chamber of Commerce and Industry and is Vice Chair of Weaver Academy Trust.

Following a career spanning 20 years in senior marketing roles in the private sector, Diane moved into Higher Education and was Associate Dean for External Engagement and Head of the Business and Management Department at the Crewe Campus of Manchester Metropolitan University. She then moved to the Manchester Campus where she became Head of International at the Faculty of Business and Law, responsible for making global connections and developing overseas partnerships.

She ran her own business for seven years, which influenced her decision to complete a PhD in Female Entrepreneurship. She now offers consultancy services to education institutions and is an independent assessor for the Chartered Management Institute.

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BUSINESS NEWS QUARTER 4 2021

business community and facilitating the growth and development of member businesses. We lobby local, regional, and national government on the issues that matter to you, helping to create an environment that will allow the private sector to prosper.

Selected as one of 53 accredited Chambers

which make up the British Chamber of Commerce Network, our opinions are regularly sought by policymakers and parliamentarians. We have been helping to shape the UK’s business agenda for more than 150 years.

The South Cheshire Chamber Executive Board, consisting of volunteer representatives from member businesses, guides the strategy and direction of the Chamber.

BUILDING A BETTER BUSINESS ENVIRONMENT

HELPING OUR MEMBERS TO ACHIEVE.

CHAMBER NEWS Paul Colman – Chief Executive

Andy Wood

Andy Butler

Paul Colman is the Chief Executive of South Cheshire Chamber of Commerce & Industry. He has 20 plus years of experience representing the local business community, providing businesses with up to date information and helping to facilitate local networking and knowledge sharing activity.

He represents the South Cheshire Business Community on many boards and committees including Crewe Town Board, Crewe Town Council, Cheshire East Council and Cheshire & Warrington LEP, and also through the national British Chambers of Commerce accredited network.

Andy Co-Founded Storage Boost, now Weston Centre Business Hub, back in 2005 having already gained massive knowledge over the years in the construction of self storage facilities. He is not only at the forefront of self storage development; having co-founded, built, operated, developed and sold mulitple award winning selft-storage assets, he brings a wealth of experience to his hometown area of Crewe and Nantwich and continues to make spaces and workspaces that benefit business in the local area.

Andy Butler is a Director at Legat Owen Commercial Property consultants . He has been a practising Chartered Surveyor from his office in Nantwich for nearly 30 years with particular experience and expertise in the office and retails sectors. Andy lives on the Cheshire /Shropshire border and has 3 daughters.

Su Turner

Camille Renaudon

David Morris

Su Turner is CEO of Insight to Impact Consulting, which specialises in improving governance in schools, councils, charities and health boards.

Camille is a solicitor and Partner at Hibberts LLP Solicitors who specialises in employment law. Hibberts have five offices across Cheshire & Shropshire and can trace its roots as far back as 1799! Having worked in Crewe & Nantwich for the past 15 years, Camille is a passionate supporter of local businesses.

She has very recently been appointed as a Board member of The Chamber and applied to do so as she wanted to use the benefits of her professional experience and enthusiasm to support and develop the Chamber, local businesses and those who live and work in South Cheshire. Outside of work her interests include football, boxing, a slow Parkrun most Saturdays but mainly being kept very busy by her young daughter Harriet and Dobby, their sprocker puppy.

Working in South Cheshire since 1990 has given David an in-depth understanding of the area. He specializes in providing accountancy advice to businesses, focusing on their financial and tax affairs. Much of his work also involves offering guidance on setting strategies and providing key management information to business owners from large corporates to sole-trader operations.

Su is the creator of the award-winning strategic governance framework Shaping Governance®, which is making a demonstrable improvement in school and academy governance across the country. She brings extensive experience of governance and a passion for supporting and promoting local businesses to her role as Director at the Chamber.

Having built a career in accountancy practice, he is a founding director of Banks Sheridan Accountants, which was set up in 2005, and Banks Sheridan Wealth, which has recently been launched. Both businesses operate from Crewe Business Park. Together these firms provide an all-round finance-related service, which includes: wealth management, accountancy, auditing, tax and business advice and David looks forward to using his experience for the benefit of the Chamber’s members and the local community.

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IN THE SPOTLIGHT

In the

Spotlight with...

Dan Marshall Absolute Solutions Group Dan and Jessica Marshall and scenes from their travels round the world

A new addition to the Marshall household - Moose, an American Bully pup who is growing fast

Q.Tell us about your background as a couple and why you chose to specialise in recruitment.

We met in 2001, when Jessica was already working in recruitment. I was working in sales for a dairy company and had a second job as a barman in a wine bar in Crewe. Jess used to come into the bar from time to time and we’d chat, but then she started supplying workers to the dairy company and, because part of my remit was looking after the staff in the factory, we got to know each other properly. Within a year, Jess’ Director at the Recruitment company head-hunted me to set up their Wrexham office. A couple of years later, we decided to go it alone and set up Absolute Recruitment.

Q. Absolute Angels was born at the height of the pandemic. How did you get round the challenges of testing and PPE?

With a career that has taken him from working behind a bar to CEO of the Absolute Solutions Group, Dan Marshall has channelled his ‘people skills’ into finding high calibre staff to join the workforces of industrial, commercial, technical and healthcare companies across the North West.

Absolute Recruitment was founded almost 20 years ago by Dan and his wife Jess.

Now part of the Absolute Solutions Group, it is now one of the seven Group companies - including the newly-launched Absolute Angels providing domiciliary care - covering a wide range of sectors.

Here we meet the long-standing Chamber member behind one of the fastest growing recruitment companies in the country.

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It wasn’t so much the testing and the PPE that were barriers to setting the company up - it was more that the pandemic delayed statutory things such as the company’s Care Quality Commission registration (all domiciliary care companies must be registered with and regulated by the CQC). Once everything was in place, we then faced the challenge of attracting staff during lockdown. The whole process was beset by delays, but we finally got things off the ground

by June 2021 and are now providing crucial care to service users across Crewe and Nantwich and are already branching out into other areas.

Having worked with a good workwear provider for years previously with the other Group companies, we had a good supply of PPE already set up, but our niece, who heads up the medical and mechanical engineering department at the University of Hull, channelled the department’s skills into manufacturing safety visors for use in medical environments, so we managed to provide hundreds of free masks to our care home clients across Cheshire and Staffordshire.

Q. How have you adapted to the changes, including hybrid working?

Prior to the pandemic, 65% of employers either didn’t offer the option of hybrid working, or only offered it to 10% of the workforce.

Over half of workers would reportedly like to retain a mix of working at home and in the office.

When pandemic restrictions were in place, we, like most other companies, needed to facilitate home-working for our internal staff, and this relied on a certain amount of trust that they were still going to get the job done away from the office. Of course, they did a brilliant job, and showed that we could allow a greater degree of flexibility in working patterns. It’s allowed us to offer new hybrid working schemes that are just as effective as 100% office-based working.

Combined with technological developments such as Zoom, Teams and app-based telecoms, we can offer the same level of service to our customers and candidates as we always have.

IN THE SPOTLIGHT Q. You studied social policy and administration at university before juggling jobs as a dairy salesman and working behind a bar. How have these life-skills helped in pinpointing the right people for your clients?

I think anyone who comes into recruitment thinking that they are just going into a sales role is delusional. In recruitment, you have to be not only a good sales person, but also have good communication skills, be empathetic, and be adaptable enough to consider every person that you come into contact with as an individual with individual circumstance and individual needs.

My degree, although not related to recruitment, gave me a good understanding of wider societal issues – housing, health, education – that have given me a greater understanding of the issues that many of the people who work for us face on a daily basis that may affect either their ability to work, or their aptitude to work in particular professions.

By better understanding the challenges that some of our candidates face, I can work with them to find the best workable solution for them, meaning our clients receive more suitable candidates that they might otherwise.

Selling cheese never helped me in the slightest!

Q. Your company strap-line is ‘All About People’ – finding the best employment opportunities for candidates and the best staff for clients. It also includes investing in your workforce of 30 based at Macon Court in Crewe. Tell us about the transition from being an employee to an employer.

I’ve worked for myself for so long, I can barely remember being an employee!

But I can remember one previous employer whose approach to employee engagement and motivation left a lot to be desired. They believed that the more pressure they put on their employees, the better results they would get. But people don’t always work like that.

It’s important to treat each person in your team individually; find out what makes them tick and treat them accordingly. After all, what motivates one employee might be a complete turn-off to another. My 19 year-old son, Dominic, for example, now works in one of our companies. He isn’t particularly motivated by money, authority or even career progression; his motivation is being recognised for doing a good job and working in a positive environment. So we ensured he was given the right training from the outset, was placed in the right team and that he receives regular encouragement to succeed in what he does.

Our ethos, ‘it’s all about people’, isn’t just a strapline; it’s an ethical way of working that ensures that anyone we deal with – Client, Candidate or Colleague – is treated decency, with respect and with due care to their particular motivations. It’s not just a ‘nice’ way of working; it ensures a better working environment which, in turn, delivers better results for all parties involved.

Q. How does being based in Crewe benefit the Absolute Group?

Crewe has always been an industrial hub, and its infrastructure – with great motorway and railway links to nearby major cities – also makes it an attractive place to do business. Over recent years we have seen some big-name employers settle in the town, and the town regeneration project along with HS2 and the development of several major business parks and industrial sites means that we can expect more to follow. It’s an exciting time to be here!

Q. What do you like to do in your spare time?

Outside of work, my life is dogs and pubs and music – luckily, three interests that I can often combine at once!

I grew up down South, spending five years living in London whilst singing in the choir at St Paul’s Cathedral. Music has remained a passion for me and, aside from playing guitar and piano for the last 32 years, I also write film scores – I currently have around 70 finished scores but no films to put them to (although anyone who follows our

social media may have heard some of my pieces that have snuck into the background of a number of company videos)! If I ever step away from recruitment, I’d like to write music professionally.

We have two dogs - Bruno, a Jack Russell cross and Moose, an American Bully pup who already weighs in at 28.5kg at only six months old! They are regulars at our local pub as much as we are!

Jessica and I love to travel too, and we’ve been privileged enough to visit some of the most amazing places in the world.

Music-loving Dan was a choirboy at St Paul’s Cathedral

Q. Who inspires you and why?

Two people; firstly, my Dad, who passed away several years ago. He was the most honest, decent and trustworthy person I’ve ever known.

Secondly, my wife, Jessica. Those who know us know about the cancer battle she fought through so bravely ten years ago and know how she never let it stop her achieving what she wanted to achieve. She is so strong, kind and determined and I’m proud of her every day.

Q. What is your greatest achievement to date?

Probably, not losing my mind after 20 plus years in recruitment!

Q. What are you looking forward to in 2022?

I’d love to tell you, but I can’t. There’s a number of exciting projects coming in 2022 for the Group, but I’m not allowed to tell you anything yet! _ If you’d like to meet Dan to discuss your recruitment requirements, please call on 01270 509266 or email info@absol-group.com

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CHAMBER PATRONS

Fast-growing AO launches new depot “The new depot is in the ideal location to support our growth as a business – we’ll be able to serve our customers in Yorkshire even better than before and it means we’re securing the best infrastructure for the future. The rapid expansion of AO Logistics is really a testament to the hard work of our people and how much we’ve grown over the last 18 months.”

Online electricals retailer AO has opened a new depot in Leeds as it continues to grow its vast logistics network. The new site at Total Park on Pontefract Lane will be the 24th depot in AO’s network, helping the retailer to be even closer to its customers across Yorkshire.

The 35,000 sq ft site is the latest depot to open its doors in recent months, following expansion into Crawley, Newport and Bracknell. Expanding its logistics network with new depots and distribution centres is key to ensuring that AO can continue to provide the best possible delivery service across the country. Over the last 18 months,

AO has increased its warehousing capacity by over 80%, rapidly growing its distribution network and creating over 1,500 jobs across the business.

While the new site itself will initially create 29 new opportunities for people across Yorkshire, the move follows AO’s huge push for driver recruitment. The retailer is currently recruiting employed drivers nationwide, with over 100 logistics vacancies available, including HGV Drivers, 7.5t Delivery Drivers and warehouse operatives, with fantastic benefits and new starter bonuses of up to £1000. said:

David Ashwell, MD of AO Logistics,

The network of depots are supplied

by AO’s main distribution centres in Crewe, Stafford and Stoke and the nationwide delivery coverage ensures that AO is never more than one hour away from customers.

AO acquired the two-person delivery company, formerly Expert Logistics, in 2009 and it now offers next day delivery to every UK postcode seven days a week on its range of 12,000 electrical products. It stocks over 9,000 products and delivers millions of electricals every year from its 740,000 sq. ft. logistics warehouse in Crewe. _ For information about jobs at AO Logistics visit www.ao-jobs.com

Assurant’s European Awards continue to demonstrate uncompromising values What sets Assurant apart and defines its culture comes down to the choices the organisation makes every day and the way in which it holds itself accountable for doing the right thing. Despite the continuance of COVID-19, Assurant is extremely proud of how its employees have maintained focus, continuing to support each other and the community whilst delivering for customers, despite the challenges of the pandemic.

Assurant’s annual European Awards are a firm favourite in its employees’ calendars, celebrating the best of the best and recognising accomplishments across the European region. Assurant believes that being aligned to its strategy is key to its success and recognising talent is its way of showing how proud the company is of its talented and diverse workforce.

Throughout the pandemic, the safety and wellbeing of Assurant’s employees has been its top priority. Like many other events, the business couldn’t physically bring people together to celebrate this year, however, recognising the achievement

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of those shortlisted for an award was still something that was very close to its heart.

“At Assurant, we support our employees in the same way as our customers, delivering unmatched experiences so that they can, in turn, outperform in their roles. Our annual awards provide us with a fantastic opportunity to celebrate those colleagues who are role models for our values. We are proud to be part of a dynamic and thriving business and want to show our appreciation for the amazing people that make Assurant a great place to work,” said Anya Shaw, HR Country Director, UK.

During a virtual event held in November, Assurant recognised and celebrated its 2021 European Awards shortlisted nominees and winners. Over 349 nominations were submitted, recognising 10 outstanding European colleagues and functions in 10 categories. Three finalists were chosen in each category by a panel of judges, who chose winners who embody Assurant’s values and made outstanding contributions to the business. _ To learn more about Assurant’s community and social responsibility commitments go to socialresponsibility.assurant.com.

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The journey begins for Bentley’s largest ever trainee intake

leader in sustainable luxury mobility. We have focused on the finest talent that can help shape our future and I am delighted to welcome them as we work together to deliver our vision for a new Bentley.”

Bentley Motors has welcomed its largest ever intake of Apprentices, Undergraduates and Graduates, with 112 new recruits joining the 4,000-strong Crewe based workforce, which is currently delivering the biggest transformational programme in the luxury marque’s 102-year history.

Representing a phased introduction across programme, 39 Apprentices and 39 Undergraduates have started their Bentley careers in the past two weeks, with 14 Graduates to follow next month. The new recruits are working across a wide range of areas within the business including Engineering, Production, Marketing and Communications, Project Management, Human Resources and Digital and IT. Coupled with the 20 apprentices who began their journey earlier in 2021, the scale of the

2021 programme demonstrates Bentley’s commitment to developing future skills through trainee programmes.

Underlining Bentley’s transformational Beyond100 strategic ambitions, and to help shape the company for the future, a third of the trainees will work exclusively on digital innovation.

Nicola Johnson, Head of People, Engagement and Transformation, said:

“Bentley, and the entire automotive industry, is changing faster than ever and so recruiting the next generation and leaders of tomorrow, with a digital mind-set, is a key part of our strategy to becoming the

Bentley’s targets were set out in last year’s ground-breaking Beyond100 strategy, with the aim to become a global leader in sustainable luxury mobility and reinvent every aspect of its business. At the forefront of this strategy, is the desire to be carbon neutral and move to full electrification throughout the entire model range by 2030.

To help design and build these Bentleys of the future, the company is focusing on greater diversity, upskilling in some areas and attracting a wide range of the best talent from all walks of life, including digital innovators and creative thinkers.

Earlier this year, Bentley was again recognised for the tenth consecutive year as a Top Employer by the internationallyacclaimed Top Employers Institute – the only car brand to feature on the elite list. _ For more on the company go to www.bentleymotors.com

College learners showcase skills at T Level launch events Cheshire College, the largest provider of post-16 education in the region, celebrated the launch of new T Level programmes at their three Campuses in Crewe, Ellesmere Port and Chester.

The event, which spanned three evenings, provided an opportunity for learners, tutors, employer partners and stakeholders to take part in demonstrations, find out more about the opportunities available to T Level learners on successful completion of their course and enjoy refreshments prepared by the College’s award-winning Academy Restaurant and more.

Dhesi, Principal and CEO at Cheshire College, commented: “It has been a fantastic week celebrating our new T Level programmes and welcoming so many friends, families and partners in to showcase our world-class teaching and

learning facilities. Studying a T Level at Cheshire College provides young people with a fantastic opportunity to thrive in their chosen subject whilst learning what a real career in the industry they’re hoping to join is truly like.”

Richard Caufield, Area Director (North West) and National Mental Health Lead at the Association of Colleges, said: “It was enlightening to talk to learners who spoke so enthusiastically about their courses and what they are learning, and how they are planning for their future careers as skilled professionals. I truly believe that, with the support of employers, T Levels are essential to take the national skills agenda forward in training the UK’s future workforce.”

Equivalent to three A Levels and comprising of 20% on-the-job work placement, T Levels have been designed with employers to help young people

develop the knowledge, attitude and practical skills to thrive in the workplace.

At the heart of each T Level programme is an extended work placement of at least 45 days which will provide learners with the important industry experience they need to further develop their skills and progress on to a higher-level apprenticeship, degree course or into employment.

A range of employers including, Virtalis, Leighton Hospital, Input Squared, Balfour Beatty, TJM Projects, Kids Planet Day Nursery, Baywater Healthcare, Russell IPM and Changing Education, attended the launch event to provide learners and their parents with an opportunity to find out more about work placements and the core, knowledge and skills that underpin many jobs within industry. _ For more on T Levels visit ccsw.ac.uk

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CHAMBER PATRONS

Springboard project helping unemployed people bounce back into work services. Through it we hope many people across Cheshire and Warrington will be able to find a job or training that will help them put their lives back on track after the disruption caused by the pandemic.”

The Guinness Partnership has teamed up with charity the Torus Foundation to launch a project aiming to help thousands of people get back into work.

Called Springboard, it helps newly unemployed people in Cheshire and Warrington, many of whom may have never been out of work before but whose livelihoods have been destroyed by COVID-19.

The scheme offers the advice, training and one-to-one support they need to quickly bounce back over an intensive programme

lasting 10-13 weeks. It includes mental health support, as well as help with digital skills, interview training, and financial advice.

Alistair Smyth, Director of External Affairs and Social Investment at The Guinness Partnership, said: “When we saw the benefits this scheme will bring, we didn’t hesitate to offer our support.

“The Springboard project is another great example of how we go further than our core housing and care

The two-year Springboard project aims to help about 2,000 people. The Torus Foundation is running the scheme and is working with businesses by subsiding wages to secure paid work experience for participants.

A range of placements are available in sectors such as construction, education, retail, and health and social care.

As well as being funded by The Guinness Partnership, it is backed by the European Social Fund and other organisations. _ If you know someone who could benefit, or would like to find out more visit the Springboard webpage at torusfoundation.org.uk/ springboard, email Springboard@TorusFoundation.org.uk or call 0330 01234 090.

Cyber and business skills training to boost career opportunities and tackle UK’s digital skills gap The University’s new School of Digital Arts (SODA), Business School, and Computing and Mathematics department delivers the 14-week programme, in partnership with Manchester Digital, The Specialists Hub, and The Heroworx Institute.

Manchester Metropolitan University is harnessing its digital and business expertise to run a Skills Bootcamp InDigital, giving people the opportunity to build up their digital skills for a career in tech.

The training supports learners from disadvantaged groups, long-term unemployed, people re-training following the pandemic, and career changers to boost their skills in foundation computing, digital

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marketing, digital business, enterprise, and cyber security - giving them the advanced skills needed for technology roles.

Developed by and funded by the Government as part of the Lifetime Skills Guarantee and Plan for Jobs, the flexible Skills Bootcamps are delivered as part of the University’s involvement in the Institute of Coding (IoC), in partnership with employers, providers and local authorities.

Over 30 hours a week for 14 weeks, a typical day sees individuals receive three hours of direct teaching and workshop activity, with three hours of guided learning to help consolidate their skills and develop portfolios. Learners do not need any experience to apply, as the course is designed to help individuals aged 19 years and over to upskill, reskill and build up digital sector-specific skills. Upon completing the Skills Bootcamp InDigital, learners receive the opportunity to interview with a local employer. _ To find out more and join a taster session, visit mmu.ac.uk/

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Mornflake backs ‘oar-some’ girls in Atlantic rowing challenge Mornflake’s premium porridge, muesli and granola products are enjoyed worldwide including the Caribbean island of Antigua where coincidentally, One Ocean Crew will end their epic journey early next year. Jenny added: “To power our transatlantic row, rowing two hours on, two hours off, 24 hours a day for more than 40 days, we need some serious fuel. Mornflake Superfast porridge oats are the ultimate fuel to give us steady energy.”

One Ocean Crew: Jennifer Cullom, Emily Woodason, Janette Potgieter and Erin Bastian are backed by Mornflake as they take on a 3,000-mile Atlantic rowing challenge

The friends have chosen the Sea Ranger Service as their official charity and after the race, they will sell their ‘eco-boat’ to boost funds for the cause which is dedicated to restoring ocean biodiversity.

Four ‘oar-some’ friends have begun an epic rowing challenge across the Atlantic Ocean, backed by Mornflake.

One Ocean Crew, a team of women in their 30s, hope to raise money and awareness of an ocean protection charity by taking on the 3,000-mile Talisker Whisky Atlantic Challenge. With their search for corporate support hard-hit by the pandemic, the foursome have been thrown a lifeline by breakfast cereal manufacturer Mornflake in Crewe.

Their Skipper and Medical Lead is Jennifer Cullom, a Buckinghamshire-based physiotherapist who is helping her team-

mates prepare for what she admits will be an ‘incredible feat of endurance and resilience’ battling the physical and mental extremes of more than 40 days out on the open ocean.

She said: “Even getting to the start line has required a Herculean effort of preparation, fundraising and of course physical training. Searching for sponsorship in the current economic climate has of course been hard. We tried over 100 companies so were thrilled when Mornflake agreed to be headline partner making our dreams a reality. The family owners have long championed healthy lifestyles and are true champions of sustainability.”

Mornflake Managing Director James Lea said: “We are delighted our oat products are helping One Ocean Crew train for their mission and will be their staple food source on the row. It’s an incredibly brave and commendable effort to raise awareness of ocean protection and encourage people to live more sustainably.”

One Ocean Crew set sail from the Canary Island, La Gomera, on December 12 and their progress is being charted by Mornflake on social media. _ For more on their mission go to ‘Powered by Mighty Oats’ Stories at www.mornflake.com

Reaseheath College announces partnership to deliver advanced construction training The Advanced Construction Training (ACT) project, funded by Cheshire and Warrington Local Enterprise Partnership (LEP), is enabling selected Further Education colleges in Cheshire and Warrington to partner leading employers from within the sector. The collaboration aims to develop and promote skills in new technology which will assist companies to build high quality, smart, green and efficient buildings and infrastructures.

Warrington and Vale Royal College is leading the project, while Reaseheath College, Cheshire College South and West, Macclesfield College and UTC Warrington are ACT centres of excellence.

Reaseheath College is partnering Cheshire Surveys, land surveyors and setting out engineers, in an initiative to deliver advanced digital and skills training to the region’s construction and allied industries.

Head of Construction Andy Gould said: “We are delighted to be partnering Cheshire Surveys, which is well respected in the industry. Together we will be upskilling the current and future workforce through digitalisation. As an ACT centre, we can help companies of all sizes become more sustainable and efficient.

“Thanks to the LEP, we are offering training with highly technical kit and design software including digital surveying equipment, autoCAD and VR headsets.

This enables us to deliver bespoke technical skills training to students and apprentices, and professional and technical qualifications to those already working in the industry.” _ For more on the college go to www.reaseheath.ac.uk

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CHAMBER PATRONS

So what’s your thoughts on a three day weekend?

You say 3-day weekend, I say 4-day working week. But do the numbers add up? SG World CEO, Mark Haase, thinks it’s a formula for success and is adopting this progressive working model as part of a Live Better initiative at the Crewe site.

For SG World there are two main drivers behind the move, a firm conviction that this is a better way of working and a commitment to a work/life balance. The advent of COVID has forced changes to established working patterns. Afterall, the traditional 5-day, 40-hour work week is rooted in the early 19th century. Those days are long gone, the workplace and society have changed irrevocably. During lockdown, like many of us, Mark spent more time at home, having dinner with the family and going on long walks with the kids. He quickly came to the conclusion that he hoped to retain this lifestyle when things returned to normal and that a 4-day week may be a way to achieve this.

outcomes. Earlier this year, Iceland’s move to a 4-day week in the public sector were heralded as an "overwhelming success" with research showing productivity remained the same or improved in the majority of workplaces. A number of other trials are now being run across the world, including in Spain and by Unilever in New Zealand.

Mark recalled that, “I had a plan to make it work but it was actually England Captain, Harry Kane who provided the perfect opportunity to test it out, with the winning goal in the Euros Semi. Because the Final was held on a Sunday, I decided to give everyone Monday off as an extra paid day’s holiday. Despite the disappointing match result, everyone had a definite spring in their step on Tuesday.”

This is just the latest step for SG World. They have already empowered staff to implement change, expanded their skills base to work more efficiently across

functions and where practical, adopt working from home. In addition to plans for a 36 hour working week, there is a proposal to limit meetings to a 45 minute duration and keep Mondays meeting-free. “I want to stop people being bogged down with ineffectual back-to-back meetings,” reflected Mark. “Being more focused during meetings means having more time out of meetings to concentrate on getting the job done.”

“Of course, we know the transition isn’t going to be straightforward and that is why we are investing the time and effort in these early stages to get feedback, refine the model and learn what works for us. The objective is very simple – it needs to be better for us, our customers and stakeholders. I am confident ‘Live Better’ will achieve this for everyone.” _ For more on the company visit www.sgworld.com

Support for a 4-day week has gained a new momentum over the past year.

Campaigners argue there are overwhelming benefits for society, the economy and the environment. A greater opportunity for recuperation, exercise, socialising and spending time with loved ones translates into improved mental and physical health

12 Hospital Street, Nantwich, Cheshire CW5 5RJ Tel: 01270 620799 www.cheeseshopnantwich.co.uk

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Dan Marshall is joint CEO of the Absolute Solutions Group, a leading group of North West Recruitment companies with the HQ based in Crewe and serving Cheshire, Staffordshire, and Shropshire.

Despite some real challenges in 2021 – the ongoing COVID-19 pandemic and Brexit being two of the most notable ones – we are delighted to have achieved 10.5% growth at The Absolute Solutions Group this year.

We are proud of this achievement and our superb team have had to work very hard to deliver it!

So how has the Group grown in 2021?

Many of the sectors we have been recruiting for – manufacturing, warehousing and industrial for example - have continued to grow in 2021, largely driven by the continued boom in internet shopping. This online retail shopping trend has been on the rise for many years now but 2020 and 2021 has seen exponential growth. The COVID-19 pandemic, with lockdowns, subsequent restrictions, and a general fear of mixing in public places, meant more and more people got used to regular internet shopping and frequent home deliveries of all sorts of products, ranging from food to home improvement products.

People also had time on their hands and in many cases, additional disposable income from money not spent on holidays,

travelling, sporting events, concerts, eating out and socialising. So, this perfect storm of increased trust (and therefore usage) in online shopping across all age ranges, plus people having more time and income to spend on goods and home improvements, has meant that some sectors have needed more staff than ever before.

In all my years in the recruitment sector pre-2021 (which is a few), without fail, your biggest challenge as a recruitment company is having enough active companies/clients and therefore, jobs to fill. 2021 has turned that on its head! This year has all been about having enough Candidates to fill the many roles our long-standing Clients are asking us to recruit for. Its well documented, for example, that there is a national shortage of more than 100,000 HGV drivers in the UK with Government initiatives to try and reduce this shortfall, but there have also been challenges in recruiting the sheer volume of Candidates across many other roles too.

Our Clients range from smaller SME’s through to some National brands and we have worked closely with all of them to recruit the numbers of people they require in a variety of different roles, both permanent and temporary, day and night, full and part time. This has included our own social media campaigns, joint campaigns with some Clients, radio adverts and also (more recently) job fairs and pop-up exhibition

CHAMBER PREMIUM MEMBERS

Recruitment in 2021 – an interesting year (to say the least)! stands out on location!

Even our Commercial division, which can be hit hardest in “recessionary” or other challenging economic climates, is showing good signs of recovery and we have more commercial and technical vacancies that we have seen for a few years. This shows that businesses are now showing faith to recruit key people again after an understandably cautious approach over the last 24 months.

Absolute Health and Care, our healthcare division, is also busy. Again, in part because of the social distancing and cleaning requirements whilst still providing high levels of care for the more vulnerable members of our population.

In 2021, we were delighted to launch “Absolute Angels” which is a domiciliary care agency offering care, support, and companionship in your own home. The uptake has been very pleasing, and we look forward to seeing continued growth in 2022.

We wish all Chamber members a safe and prosperous 2022.

It’s all about people. _ If you’d like to focus on your business and use the Absolute Solutions Group to find you the best people to help you on your journey, call us on 01270 509266 or email info@absol-group.com

The Absolute Solutions Group is built from a number of specialist divisions, so our consultants really get the differing recruitment requirements of each sector.

Specialists in manufacturing, warehousing and industrial recruitment.

Specialists in commercial and technical recruitment.

Need to kick start your recruitment in January 2022?

Get in touch today!

Specialists in recruitment across the healthcare sector.

Specialists in transport recruitment for professional drivers.

01270 44 55 99

Specialists in domiciliary care recruitment.

www.absol-group.com

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Strategic Development of the Apollo Buckingham Health Science Campus With a recent new intake of students for the University of Buckingham, and more to follow in January 2022, there is increasing excitement about growth and development of the Apollo Buckingham Health Science Campus (ABHSC).

In accordance with our vision for ABHSC to become a vibrant health sciences campus which inspires collaborations between healthcare, academia, innovation and research, a strategy for the next 5 years is emerging.

New students will benefit from the high standards of education and teaching support facilities. The teaching laboratories are due to be completed during October 2021. Phase 2 of the biomedical science laboratories, and a leading-edge clinical simulation suite, providing real time clinical scenarios for students to learn in, are currently being planned.

Clinical teaching facilities will be enhanced by the setting up of an interdisciplinary clinic, in which students will treat patients as part of their training. This clinical setting will go on to support other Allied Health Professions as the University of Buckingham widens its range of courses.

These clinical teaching facilities will be integral to a wider clinical setting in which additional capacity will be made available for the Primary Care Network. Following the success of the vaccination clinic hosted

at ABHSC, local GPs have expressed an interest in utilising consulting rooms on the campus.

ABHSC will continue to collaborate with local NHS service providers, by offering training facilities for overseas nurses and Allied Health Professionals arriving in the UK. In the medium term, there is scope for ABHSC to set up a range of diagnostic services to address local NHS and independent demand, to support the delivery of elective care. These would represent a “one stop shop” outside of the traditional hospital setting, and could include scanning equipment in support of cancer services.

ABHSC is actively seeking to develop research and innovation relationships. It brings a wealth of experience from the healthcare and education sectors to support the development of new ideas which will ultimately improve patient and learning outcomes. _ ABHSC is interested in working with local, regional and national organisations which share our vision for collaboration. For more information and an opportunity to visit the campus and discuss options, please contact: Melanie Kay, Transition Director, ABHSC Ltd. M: 07388 927730 | E: Melaniekay@abhsc.co.uk

A day in the life of a modern tradesman Long gone are the days when a tradesman came round to look at a job, a price was verbally agreed and the work started pretty much the next day. The modern tradesman – or woman, has had to move with the times. There’s mountains of paperwork and legislation to adhere to, health and safety and risk assessments to be carried out, and a tidy van and a Henry Hoover are now part and parcel of the modern tradespersons kit.

Steve Poole and Darren Butler are two of the multi-skilled tradesmen who work at Chamber Members Construction Linx, based at Crewe Hall Enterprise Park whose job can be extremely varied from one day to the next. They think of themselves as professional tradesmen, rather than the rogues of yesterday, and take pride in their work, have respect for where they are working and are considerate to the needs of the client and their staff who are quite often still having to go about their work alongside them.

Steve says,

“Unforeseen obstacles are unavoidable and quite 24

BUSINESS NEWS QUARTER 4 2021

common, regardless of how well the job has been organised with site conditions, sub-contractors and materials. I find the key to overcoming these is by quickly getting these highlighted to both the client, and the office, finding a solution that works for all parties and getting it implemented as soon as possible so there’s minimal delay and disruption.”

Darren went to on to say,

“I agree with Steve.

Communication is an extremely important part of a modern trade role. We also need to work as a team to be successful. Trust in the ability of the people that

you’re working with is vital.

We take pride in the jobs we do with Construction Linx, we want to complete the task to the best of our ability.” _ If you would like to find out more about our professional tradesman services and how we can help meet your facilities needs, then please contact us on 01270 848700 or email enquiries@constructionlinx.co.uk.

When people think about ‘health and safety’ in the workplace, they often think about the physical health and safety of employees… but did you know that employers have a responsibility to safeguard the mental wellbeing of their employees as well? In fact, the Health & Safety At Work Act (1974) actually sets out the objective of the legislation as to secure the health, safety, and welfare of workers.

1 in 4 people experience mental health issues each year, and 1 in 6 working-age adults have symptoms associated with mental ill health at any given time. Since 72 million working days are lost due to mental ill health every year (costing the economy approximately £34.9 billion), this is an issue employers simply cannot afford to ignore.

Premium members Rhino Safety Limited have proudly championed their Mental Health First Aid training since opening their bespoke training facility in Sandbach in January 2021. Director Simon Walter explained:

“We firmly believe that mental wellbeing is as

important as physical safety when it comes to employers meeting their H&S obligations. We strongly encourage all employers to ensure they have adequately supported their business managers and leaders to recognise the signs and symptoms of mental ill health in their workforce. The best possible way to do this is to provide Mental Health First Aid Training in the same way as you would other First Aid training”.

Cate Walter added: “We have trained all of our own team in Mental Health First Aid, and they have all said how valuable and informative they found it, not just in the workplace, but in their personal lives as well.

Saving lives isn’t just about knowing how to stop a bleed or administer CPR; sometimes

CHAMBER PREMIUM MEMBERS

Rhino Safety shining a spotlight on mental health in the workplace

it’s about knowing how to listen and signpost people to appropriate support”. _ For more information on Mental Health First Aid training, look out for Rhino’s social media posts, or contact them on 01270 440341 or email training@rhinosafety.co.uk .

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25

INTERNATIONAL TRADE

What is the Export Academy?

This free programme is made up of a series of ten, hour long, core interactive educational sessions with exclusive content based on feedback from our delegates and designed specifically to help small and micro businesses understand everything they need to know in order to sell internationally.

Sessions include: • Understanding the benefits of, and barriers to, export • Steps to export • International market research • Pricing strategy and route to market • Customs, export controls, and trade deals • Selling services overseas • International commercial (INCO) terms • Movement of money • Customs, VAT, and rules of origin • Creating an Export Action Plan Register on the Export Academy portal to find dates and times for the individual sessions.

https://bit.ly/NW-EA-SChCC

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BUSINESS NEWS QUARTER 4 2021

In the North West, the Export Academy is currently offered as: – ten one-hour virtual sessions (see opposite) – or one full-day in-person session (see below) The one-day Export Academy workshop is interactive, enjoyable and lay the foundations for a new exporter. It offers networking and discussion with like-minded companies, the opportunity to meet NPH Export Champions and will cover the Export Academy core modules.

This is a free programme of support, where you’ll learn directly from experts in international trade who are on hand to provide support across a range of sectors and businesses.

This physical workshop consists of core sessions, followed by breakout sessions to share experiences and develop your own export action plan. The exclusive content is designed specifically to help small and micro businesses prepare effectively to sell internationally.

As the in-person workshop places are limited to 20, delegates must be able to commit to participating for the full day.

Full-day workshops will be held in:

INTERNATIONAL TRADE

The Export Academy, from the Department for International Trade (DIT), gives small and micro-businesses the knowhow to sell to customers around the world with confidence.

LinkedIn – How to Win New International Business – various dates

– Cheshire in January – Liverpool in February – Cumbria in March DIT are also pleased to invite businesses in the North West to join us for virtual master classes led by internationalisation specialist Norma Foster.

Norma is a business leader with experience across both public and private sectors.

She has particular expertise in economic regeneration and the development and implementation of creative programmes and projects embracing and embedding digital best practice.

Step by Step How to Internationalise your Marketing and Website – various dates Developing your marketing and website for an international audience is vital to your export success - and can be a difficult process for busy exporters. This webinar will take you through 7 practical and productive steps using case study examples from successful exporters to help you win more export business from your marketing and website.

Do you want to generate enough highquality international leads on LinkedIn that convert more quickly? LinkedIn is one of the most powerful online resources, which covers over 200 countries and regions and allows exporters to swiftly and effectively reach out to a global audience in over 24 languages. Effective for both B2B and B2C businesses, working smart on LinkedIn can bring significant results - competitive edge, brand awareness and swift global reach. It can also bring good short term results whilst you are internationalising your website.

Register your place, and find out about specific session dates, on the Export Academy portal: – Home - UK Export Academy (great.gov.uk) _ Or contact Export Academy Advisor, Chris Baxter, directly: chris.baxter@tradenw.org | 07955 434980

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

27

COMMUNITY NEWS

Crewe town centre creates dazzling Christmas memories for residents and visitors

Above: Aqualux by Phil Holmes, credit to Visit Blackpool

Crewe residents and visitors alike enjoyed an illuminated self-guided twilight trail and an exciting familyfriendly festive programme of activity, including festive street performers, live music, storytelling and craft activities filling the town with Christmas cheer.

The various activities, which were programmed by Crewe Town Council, took place across the town centre in the run up to Christmas.

Free parking was also made available in five town centre Cheshire East car parks across the four Crewe Christmas Saturdays.

After the disappointment of last year’s lockdown leading to the cancellation of Lumen Crewe’s Night of Lights, Crewe Town Council joined forces with the team behind Blackpool Illuminations to develop a familyfocused illuminated arts trail around Crewe town centre:

‘Lumen Lite’ – a self-guided illuminated trail around Crewe town centre ran over 16 evenings.

Visitors wrapped up warm and ventured into Crewe for an out of this world twilight adventure around the theme of ‘Discovery’.

A downloadable Lumen Lite trail map was made available for participants to use, before setting off on a journey of discovery: meeting Moon Folk, seeking out astronauts and encountering a TARDIS! Families entered into the festive spirit popping on their favourite Christmas jumpers while shimmying along to the Crewe Christmas Saturdays.

Very special festive friends were in attendance, including the Christmas

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BUSINESS NEWS QUARTER 4 2021

Nutkins, Musical Ruth, talking flowerpots Holly & Ivy and the Dodgy Boys.

People laughed along with the Elvish Pressies and shared their best dance moves with Tap Dancing Turkeys whilst avoiding the Temperance Society at all costs.

There were special appearances also from the vegetable babies down at the Allotment, crafty Minerva Arts and Drag Queen Story Hour.

Visitors were able to combine their visit with a spot of shopping, a bite to eat and a walk around the Lumen Lite Cllr Joe Cosby, Chair of the Marketing and Events Committee, said:

“It was fantastic to be able to bring festive activity back to the streets of Crewe town centre after the pandemic halted our plans in 2020. It was great to see so much going on in Crewe in the build up to Christmas. We worked alongside partners including the Lyceum, The Market Hall, Crewe Library and The Market Centre to ensure that Crewe Town had a fab festive programme and lots of reasons to visit Crewe." _ For more on events and activities in Crewe visit the town council website and follow on social media.

Above: Bread and Butter – Holly and Ivy characters

Cheshire East Council has welcomed the commitment to extend HS2 from Crewe to Manchester following the publication of the government’s Integrated Rail Plan.

The long-awaited report outlines the government’s intention to progress the western leg of HS2 Phase 2b (Crewe to Manchester) and its support for our shared vision for a Crewe hub station that can accommodate between five to seven HS2 trains per hour.

This reaffirms Crewe as a strategically important location and gives Cheshire East Council further confidence to push ahead with refreshing its plans for central Crewe – from the area around the station to the town centre – and supports the ongoing regeneration plans and aspirations for the wider borough.

The plan also sets out government’s intentions for rail investment across the north and key decisions on the eastern leg of HS2 Phase 2b and Northern Powerhouse Rail.

Councillor Craig Browne, deputy leader of Cheshire East Council and chair of its highways and transport committee, said:

“We are pleased that the government has published its Integrated Rail Plan and welcome the commitment to the western leg of HS2.

“However, the impacts on the north regarding the decisions on the eastern leg of HS2 Phase 2b and Northern Powerhouse Rail are still to be fully understood, and we seek further detail on its revised plans and timescales.”

Cllr Browne added: “The Integrated Rail Plan will help to cement our own plans linked to HS2, including a Crewe hub station.

support the town’s ongoing regeneration and deliver lasting benefits to the health and wellbeing of its diverse communities.

“We will continue to press government to formally commit to our full vision for the Crewe hub and Crewe Northern Connection.

Work is also ongoing on the Royal Arcade scheme and on a major package of active travel and road improvements in North West Crewe.

“While we remain confident that high-speed rail will bring major economic benefits and opportunities, we will also continue to push government to offer the maximum levels of mitigation to those negatively affected by the HS2 scheme.”

The plan’s publication comes as the council awaits further news on the competition to find a national headquarters for a new public body Great British Railways, after it was announced by government last month.

Councillor Sam Corcoran, leader of Cheshire East Council, said: “Crewe is an excellent candidate for the national headquarters of Great British Railways, and the commitment to extend HS2 from Crewe to Manchester only strengthens that position.

“It has an undeniable rich rail heritage and all the right ingredients in place to make it the ideal location, not least its unrivalled connectivity, strong local supply chain, highly-skilled workers and ambitious plans that will only serve to further cement its strategic importance for generations to come.

“We look forward to hearing more about the competition and progressing our bid.”

In February, HS2 Phase 2a was granted Royal Assent – another key milestone in securing long-term HS2 benefits for Crewe in the build up to when the high-speed train services begin.

This year has also seen the successful reopening of the Market Hall and up to £14.1m of government funding allocated to the town from the Future High Streets Fund.

COMMUNITY NEWS

Cheshire East Council welcomes commitment to HS2 western leg

The arrival of HS2 services to the borough will also support the council’s ongoing regeneration plans for Macclesfield – the council recently celebrated the completion of a public realm enhancement scheme in Castle Street and is developing plans for other areas of the town centre.

Clare Hayward MBE DL, chair of Cheshire and Warrington Local Enterprise Partnership, said: “We welcome the greater certainty that the Integrated Rail Plan provides on the Crewe HS2 hub, its strategic location nationally, and the inclusion of the Crewe Northern Connection within the HS2 programme.

“We also welcome the confirmation of a new Northern Powerhouse Rail line and station, which will allow easy interchange with Warrington Bank Quay, connecting Warrington with Manchester Airport and Manchester, via HS2.

"We now want to work with government to ensure that all our communities and residents can benefit from these and other investments announced.

“Wider connectivity across a fully connected North will allow Cheshire and Warrington to achieve its full potential. We note that some of the major schemes for the North will not now go ahead, but that alternatives are being proposed.

“We will be taking time to properly consider the detail of the Plan, the implications of these alternatives and what they mean for our communities and businesses.”

Crewe has also secured a ‘Town Deal’ and a separate allocation of funding from the government’s Towns Fund of up to £22.9m.

The funding will be used to deliver two separate packages of projects that will TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

29

COMMUNITY NEWS

Winning formula to help make a difference and gain recognition at the annual SCCCI Business Awards Cheshire Connect matches the skills and expertise of local businesses and professionals, kindly offered for free, with the requirements of the voluntary and community sector... not merely a box ticking exercise, but to have a direct impact on real people within the local community.

Skill donor volunteers have an opportunity to expand their range of skills while they use their business expertise to support a local grass roots charity, which in turn helps your business to attract talent, encourage staff retention, engagement and productivity.

It’s a win win – the charity gain expertise, your organisation makes a meaningful contribution to the community, you and your employees gain values-driven experience generating that special ‘feel good factor ’for all!

Plus, providing and sharing your skill donor support experiences could attract more customers, people are more likely to buy from a business with shared values and can demonstrate they are living by those values, and making a tangible difference to the local community.

Congratulations to Award Winners Motherwell CIO

Congratulations Contribution to the Community Award winner – Motherwell CIO – With Special Recognition for The Wishing Well – Well done to all the finalists - CAT Radio and Crewe Clean Team.

_ Get in touch with the local Crewe and South Cheshire East Business Connector - Dianne Parrish on 07946 639394 or email: dianneparrish@cheshireconnect.org Or to find out more about Cheshire Connect, please visit our website www.cheshireconnect.org

Well done to the team at Wishing Well who picked up a Special Recognition award

Contribution to the Community Award 2021 category, sponsored

by Bentley Motors Ltd and supported by Cheshire Connect.

You need the Pledge!

As we head into 2022 the job market is buoyant, and the economic outlook is finally starting to look more prosperous once again but what are you doing to recruit the best talent for your business and shape the lives of the next generation of employees?

The skills gap between what employers want and what school and college leavers have is even more prominent post pandemic. This autumn in a survey conducted by Cheshire and Warrington Pledge with over 100 Cheshire employers; ranging from blue chip organisations to SMEs; the key skill they identified as most looking for in young people was

30

BUSINESS NEWS QUARTER 4 2021

communication.

As part of the Cheshire and Warrington Local Enterprise Project, The Pledge, is a fully funded delivery partner. The purpose of The Pledge is to connect local employers, schools, colleges, and youth groups to reduce the skills gap and ensure that young people are aware of all the employment and training opportunities available to them in their area, to ultimately create a more sustainable local economy.

In Crewe and Nantwich alone, we have a thriving local network of businesses who we support in the recruitment of young people. We give employers the opportunity to engage with schools and youth groups to

promote their organisation and wider sector, influence the curriculum and play an active role in shaping lives through specialist skills training and awareness raising activities.

We now recognize that the demand for our services is greater than ever, and we are reaching out to new businesses who would like to join our informal network. Whether you are a sole trader or a HR Partner in a blue chip organisation The Pledge is inviting Crewe and Nantwich businesses to get in touch with Stuart Manifold, Crewe and Nantwich Pledge Facilitator, Stuart.

Manifould@871candwep.co.uk who can discuss your requirements further and provide details of December Employers Meet.

In October the Menopause Revolution Bill was passed, which meant that Women in the England now only have to pay for HRT prescription once a year saving up to £200.

Do you know best practices to put into place within your workplace to support women?

Our FlourisHER workplace Membership can help you set up all the above and also covers other topics such as

– supporting women after miscarriage, still birth etc

The Menopause Revolution campaign has been running for over 12 months lead

by MP Carolyn Harris and supported by celebrities such a Davina McCall.

The subject of the menopause has been a topic many organisations have been addressing and many women campaigning for better support in the work place.

– supporting women when returning to work after maternity leave It important for the males and females in the workplace to have a culture where

CHARITY NEWS

Charity joins with Chamber in staging Menopause Matters event everyone understands the how they can help support individual in their time of need.

This approach supports everyone - the individual, their families and the place of work.

In partnership with South Cheshire Chamber of Commerce we will be hosting a Menopause Matters event on February 3rd, at Apollo Buckingham Health Science Campus. _ Should you want to find out more about the event or our FlourisHER membership please email kate@motherwellcheshirecio.com

Menopausal women are the fastest growing demographic in the workforce (Professor Jo Brewis, co-author Government Report on Menopause) Would you be aware of how you support women in your workplace? Is that a policy and procedure in place? Would you know what the symptoms of the menopause is?

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31

CHARITY NEWS

Charity Supports Local People in Response to the COVID-19 Pandemic South Cheshire charity - The Wishing Well - has delivered over 90,000 meals as part of its response to support those who have been affected by the COVID-19 pandemic.

As a community focused organisation its aim is to reach vulnerable people across south Cheshire with the mission to improve public health and wellbeing.

June 2021 and have secured permanent employment with the charity just before Christmas 2021.

By delivering a range of communitybased services, the charity seeks to sustain its projects through a strong catering offer which is available to individuals, groups, businesses and schools. Its daily meal delivery service has been particularly crucial for those who have been shielding, self-isolating or living alone during the pandemic. It provides vital support to those who are unable to get out and about during the pandemic. Fresh meals are cooked on site in Crewe and then delivered to the towns and villages in south Cheshire.

During the peak moments of the pandemic, the team were delivering approximately 200 meals a day across south Cheshire.

This team, comprising of both staff and volunteers, have worked tirelessly during the pandemic to ensure that the hardest to reach are supported. The team was boosted by the recruitment of four kick-start employees who joined the organisation in

The Wishing Well has been able to strengthen its catering arms by providing buffets and external catering for a variety of events, groups, businesses and organisations.

As a charity The Wishing Well seeks ways to ensure their health and wellbeing services are sustained appropriately.

The Wishing Well has provided catering for business breakfasts/lunches as well as buffets for weddings, family events and celebrations and funerals. This social enterprise model, whereby every pound and penny goes back into the charity, allows The Wishing Well to sustain the delivery of its key core services that aim to improve the health and wellbeing of local people. _ To find out more about The Wishing Well, its response to the COVID pandemic, its health and wellbeing services or its current catering offer please contact a member of the team directly on 01270 256919.

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BUSINESS NEWS QUARTER 4 2021

08000 664 664

Timeline

1950

The first ever paper payment card was created in America

by Diners Club followed by American Express in 1958.

1958

Bank of America released the first bank card which allowed consumers to carry their balance over for a fee.

1959

American Express launched the first ever plastic card.

1960

The Manual Card Imprinter was born, which copied the embossed cardholders name and identification number as proof of purchase

1973

Saw the introduction of electronic authorisation, merchants had to make a phone call to seek approval for the transaction.

1979

Barclaycard launched the first UK debit card and Visa introduced the first electronic card machine.

1987

Creation of the computer chip smart card, deployed across France in 1988, which saw significant benefits in the reduction of fraud.

2000

The Early 2000s saw the innovation and development in WIFI technology leading to Wireless/Mobile terminals.

2004

Chip and Pin were introduced in the UK and became mandatory in 2006.

2007

Contactless payments introduced into the UK by Barclaycard.

2010 Onwards

Saw the invention of eWallets such as Android Pay (2011) and Apple Pay (2014) and the creation of the smart payment terminal.

EXPERT EYE

Expert Eye with...

About Us and The Smart Terminal

Benefits of Smart Terminals

HAL:PAYMENTS are a team of payment experts offering advice and consultancy services to help merchants drive down costs and optimise payment technology.

Here they share their views on the rise of the Smart Payment Terminal.

1. Some models allow you to text or email receipts, thus saving on costs for paper rolls and the need to secure merchant paper copy receipts.

The modern-day lifestyle demands speed and efficiency, and the payment industry has most certainly evolved to meet those demands. From the first inception of the payment card in the 1950’s to the myriad of payment options now available to consumers. As competition gains pace in this industry, so does the technology that sits alongside it, the payment terminal is no longer just a device to process your customer transactions, it now boasts to offer a far wider selection of services claiming enhanced ease and efficiency for the merchant. The new generation of Smart Payment Terminals (SaaS Terminals) have evolved to provide not only a payment processing functionality, but allowing the integration of applications designed to help improve business efficiencies, such as inventory management, appointment booking and accountancy services, all centralised within the Smart Terminal. Arguably one of the unique selling points of the Smart Terminal includes the ability to integrate different functions, evolving it into a multi-functional asset for your business. The majority of Smart Terminals utilise cloud storage, which is known to be more secure, and under increasingly strict GDPR and PCI DSS governance is a major USP for the modern-day business.

2. Increased hygiene - perhaps a must in this day and age.

With touch screen displays the Smart Terminal is easier to clean with just a simple wipe across the display screen.

3. Visually, Smart Terminals definitely have the edge, sleek and modern akin to the look of the ‘Smartphone’.

4. Ability to download a ‘Virtual Terminal’, thus making the device suitable for mail order transactions.

5. Access to the providers appmarket place with 100’s of available downloads.

6. Typically cloud based, it allows the terminal supplier to remotely update the terminal with the most up-todate technology.

7. Requires much less in-person maintenance, reducing labour and call out costs. _ For more on HAL:PAYMENTS Consultancy please visit www.halpaymentsconsultancy.com

TO JOIN TODAY GO TO WWW.SCCCI.CO.UK

33

CHAMBER EVENTS

Event Logos

South Cheshire Event Logos Chamber Events ProgrammeEvent Logos

YOU YOUR RM MEM EMB BEERSHI RS HIPP

YOU R M EM B E RSHI P How to Maximise your Membership

Held bi-monthly Whether you are considering joining the Chamber, have been a member for some time, or have employees who may not be fully aware of all the benefits of Chamber membership, this event will enable you to fully utilise your membership. This event is open to members and non-members.

INTERNATIONAL TRADE FORUM

FINALY FRIDA Speed Networking

International Trade Forums

Held bi-monthly

Held three times per year

Speed Networking events are a regular and efficient fixture for meeting other Chamber members. This structured event enables you to meet all delegates attending in addition to offeringEvent guidance and tips on making the Logos most of your networking. This event is open to members only. *Ideal for new members who are new to networking.

With a range of expert speakers, this event provides an excellent source of information, knowledge and contacts for any business that is currently, or plans to, trade internationally. This event is open to members and non-members

MEET & EAT AL

LOCAL &

ECONOMIC

UPDATES LOCAL & INTERNATIONAL ECONOMIC YOU R M EM B ER S H I P TRADE FORUM UPDATES

FIN MEET AY EAT FR&ID

YOU R M EM B ER S H I P

MEET & EAT

Final Friday

Local and Economic updates

Chamber Meet & Eat

Held on the last Friday of the month

Held quarterly January, April, July, October

Planned for return!

Less structured than other Chamber networking events, this event is designed for members who find lunchtime networking more suited to their needs. Events are held at local venues and include a welcome drink, 2-course lunch and tea/ coffee. This event is open to members.

Hosted by a different Chamber member each month, this event offers great networking and regularly attracts over 40 different businesses. The Final Friday is designed to allow you to meet other Chamber members and make new contacts at the start of the working day. The host will provide a short presentation on their business and tours of their premises. This event is open to members.

INTERNATIONAL TRADE FORUM

This event features an update and comparison of the local, regional and national responses to the latest British Chambers of Commerce Quarterly Economic Survey. In addition, the event will feature a second speaker who will provide an update on local project activity e.g. HS2, Crewe Town Centre. This event is free to members. Non- members may attend subject to capacity and will be charged an attendance fee.

MEET & EAT

LOCAL &

ECONOMIC UPDATES

For further details and dates of forthcoming Chamber events visit www.sccci.co.uk/portal/event/ For more information and event listings or if you wish to promote your own event please visit the Chamber Member Portal: www.sccci.co.uk

Our Mission Statement

“To be an asset that is integral to the success of the local business community and influential in promoting the future prosperity of the area”.

Networking / Representation / Crewe Signposting / Events / Nantwich / Knowledge Hub / Export Training / Sales / International Trade Awards / Facilitation / Support Mentoring / Voice of Business / South Cheshire Seminars / Start-Up Advice / Local Economy / Interactive Portal / Promotion / Information

For more information on how the Chamber can help your business please contact Angela Wilkinson on angela.wilkinson@sccci.co.uk We welcome your feedback and ideas for Chamber events. A short feedback questionnaire is available on www.surveymonkey.co.uk/ r/972R6KN and we would encourage you to complete this to assist us with event planning.

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BUSINESS NEWS QUARTER 4 2021

Next issue due out on March 10th 2022.

Editorial and advertising deadline February 8th 2022. For advertising Sales and Articles, please contact Jon Barnes: 01270 445409 or jon.barnes@sccci.co.uk

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