EDITORIAL
It is a pleasure for me to begin this long-dreamed project: the birth of our magazine, published quarterly, where we will share a series of regular sections and other new features, in both languages, to tell the wonderful story of Prime Travelers Club.
Indeed, like every story, there is a beginning, and ours dates back to October 2023, when Mr. Stephen Hunter (Owner) and Mr. Jordi Pelfort (President of BDR) decided to trust in an ambitious plan to develop a Vacation Club for Blue Diamond Resorts, which would open nine (9) Sales Rooms with full infrastructure, logistics, staff, and successful marketing and sales strategies, in just one year! Can you imagine? While some thought it was a high-risk project, I was convinced it could be done.
Of course, the fact that outstanding and key professionals believed in this project, joining me in leading departments, building their own teams with people who understand what it means to build vacation dreams, and who simply enjoy their work selling those dreams has allowed it to materialize with great success!
As this is the first issue, I also want to extend my deepest gratitude to those who have been with me since the early days, as well as a warm invitation to everyone to continue building the beautiful and productive life story of Prime Travelers Club together. We will continue growing in the countries where we are currently present and in new destinations, with the support and collaboration of our brothers in the hotel division of Blue Diamond Resorts.
Rinaldo Fernández Senior Vice President, Vacation Club Division
General Director: Rinaldo Fernández
Creative Director: Bernardo Enríquez
Editor: Estela Paz
Editorial Design and Illustrations: Sebastián Ugalde
Editorial Board: Araré González (Training & Internal Comms Manager), Nayeri Ramos (Regional Manager Mexico), Belén Pérez (Director of People & Culture), Masiel Gunn (Regional Manager DR), Fernando Rojas (Director of Operations & ME), Mustafá Ozisik (Senior Sales Director), Yoshaxany Díaz (Sales Admin Assistant), Daniel Lozano (Senior VP of BDR Operations), Jordi Pelfort (President of BDR).
Address: Carretera Federal 307, Cancún-Tulum, Mza 03 Lt. 101-19 KM 332, Quintana Roo, México C.P 77560.
SOMOS PRIME Magazine
Internal Free Edition. Property of Prime Travelers Club. (Operadora Vacacional de la Riviera).
BDR...Executives Lounge
In this section, we will enjoy the perspective of those who lead the hotel division, creating the necessary synergy between the operation of the Vacation Club sales rooms and the organization’s hotels.
For this first edition, we will feature the following leaders:
Mr. Jordi Pelfort – BDR President, says:
Dear Prime Travelers Club Team,
It is with great enthusiasm that I join in celebrating the launch of the very first issue of the “Somos Prime” magazine.
Since its birth just over a year ago, I have witnessed how Prime has evolved, successfully positioning itself among the top choices in the Vacation Club segment. This has contributed to Blue Diamond Resorts continuing to strengthen its leadership in the industry, not only because of the excellent product we offer, but also thanks to the warmth and professionalism of the entire Prime team.
You are the ones who help our guests fall in love with our properties and with each experience we provide, turning them into loyal members for the long term. Today, you take another step forward with the creation of “Somos Prime”, a magazine that will allow you to keep telling your story and continue building the path as the great team you are, because success doesn’t come on its own. As I’m reminded of a quote by Pat Summitt (renowned American Olympic basketball medalist): “Success is a project that’s always under construction.”
I extend my heartfelt congratulations on such a meaningful and beautiful project. Congratulations!
Mr. Daniel Lozano – Senior VP of Operations at BDR, shares with us:
Dear Prime Travelers Club Team,
It is a great honor for me to take part in this, the first edition of the “Somos Prime” magazine. Since receiving the invitation, many fond memories have come to mind, moments I’ve shared with many of you, my visits to the Lounges, the meetings where I’ve spent time with your leader or some of your department heads. And so, it is with great pleasure that I extend my congratulations on the launch of this communication platform, as well as my gratitude for the opportunity to contribute.
You are a young team that has been building the story of Blue Diamond Resorts’ Vacation Club. And today, just over a year since the project began, you continue with great energy and commitment, paving the way to win the loyalty of new members who will enjoy the hospitality, elegance, and services offered by our Blue Diamond Resorts properties.
New openings are on the horizon, and with them, new challenges, which I am confident you will overcome exceptionally, just as you have done so far. Rest assured that you have the full support of the hotel Operations team, as well as my own. Congratulations!
Welcome
ROBERTO VÁZQUEZ
FINANCIAL COMPTROLLER
BELÉN PÉREZ
DIRECTOR OF PEOPLE & CULTURE
Graduated from the Autonomous University of Madrid with a degree in Psychology, with specializations in various areas of Human Resources and Master's degrees in Human Resources Management and a MBA. She also speaks English, French, and Portuguese, in addition to Spanish. Regarding her professional experience, she has held various positions, leading the department as Director over the past three years in several industries, including hospitality, in Mexico, the Dominican Republic, Jamaica, Spain, and India.
Graduated from the University of Guadalajara as a Telematics Engineer and holds a Master’s in Finance from the Institute of University Studies of QRoo; also proficient in English. Since the beginning of his professional career, Roberto has worked in the financial area within hospitality and vacation clubs, collaborating with various brands in the industry. He has also worked in countries such as Mexico, the Dominican Republic, and the United States.
BERNARDO ENRIQUEZ BRAND & STRATEGIC COMMUNICATIONS MANAGER
Holds a degree in Marketing from Anáhuac University in Cancún, with additional training in Digital Marketing, Project Management, Entrepreneurship, Innovation, and Brand Value. Bilingual (Spanish-English). He has worked in creative agencies as well as leading tourism companies such as Grupo Xcaret and Lomas Travel, among others, managing collaborative and multidisciplinary teams.
on Board!
LAURA CASAS ADMINISTRATIVE COORDINATOR TO THE VICE PRESIDENCY & P.E.
Graduated in Business from Javeriana University in Bogotá, with a postgraduate degree in Project Management. Bilingual, with certifications in Scrum & Agile methodology and Power BI.
MARTÍN MÉNDEZ
SENIOR MANAGER OF COMMISSIONS & SPECIAL PAYMENTS
Graduated from IT Cancún with a degree in Administration, specializing in Tourism. He has over 20 years of experience in Vacation Clubs, always focused on commission management.
KATHERINE VIERNES SALES MANAGER RCPC
Holds a degree in Hotel Management from the Ibero-American University in Mexico City, and is also a member of ACOTUR. With over 10 years of experience in various sales rooms in the Vacation Club segment.
“We also welcome all the new hosts who have trusted PRIME to accompany them in the development of their professional careers in the various departments in Jamaica, the Dominican Republic, and Mexico.
MASIEL GUNN P&C REGIONAL MANAGER DR
Graduated from the Central Eastern University in Hotel Management. She has held various positions in the field, in companies within the hotel and tourism sector in general.
UZZIEL HERRERA MEMBER EXPERIENCES MANAGER, RCC
Graduated with a degree in Modern Languages from the Mexican University of Veracruz. His charisma and proactivity have led him to work in guest services in various companies in the sector.
Behind the Scenes
MORE THAN A REQUIREMENT, IT TAKES VOCATION “ ”
Fernando Rojas can always be seen walking through the Sales Rooms, in meetings, reviewing projects, negotiating with hotel leaders, solving situations; always with a smile and his notepad in hand.
Fernando greets everyone with a handshake, takes a moment to ask how things are going, always offers support, and meanwhile, takes notes on what he observes.
Always smiling, he arrives at different places, observing, asking questions, and jotting things down, then continues on his way while an idea for improvement lingers in his mind.
He is currently responsible for both the Operations and Members Experiences departments.
Fernando is a leader who inspires. He listens, analyzes, is empathetic and conciliatory. In his daily language, he never uses “no” as an answer; instead, “let’s review” prevails in his actions.
He inspires others without overwhelming them
FERNANDO ROJAS
Q: What are the demands of managing two departments at once?
A: Rather than demands, I’d say there are paths to follow in each one. In Operations, as we know, we process and close the contracts for sales transactions. Then we move on to taking care of all those members, new and existing, with the full and absolute conviction of providing the best service, always accompanied by a strong sense of vocation. In fact, during recruitment processes, we always evaluate the candidate’s disposition, sense of urgency, and emotional engagement in serving our clients.
Our level of commitment is such that we consider profiles that are “ad hoc” for each property where hosts are assigned. For example, in our family hotels, we always ensure our employees have an aptitude for serving children.
This is part of what I’ve learned over the years and what I pass on to my team as a “sense of vocation.” Personally, I get excited when I’m given more responsibilities because I feel my leaders see that I’m doing a good job.
Plus, having all these responsibilities doesn’t allow me to get bored, my brain is always solving something!
Q: What has been the most complex member service case you’ve had to resolve?
A: I’ll never forget this one (laughs as he recalls): At another company, a member arrived at the hotel upset and asked to speak with the manager or supervisor. When I introduced myself, I saw he was quite agitated, to the point that during the interaction he ripped off my name badge and said, “You don’t know who I am. What’s your name? I’ll make sure you get fired from this company. I’m Giorgio Armani’s nephew.”
When I heard that, I thought, “Okay, he’s crossed the line.” Immediately, a mix of emotions overwhelmed me, and I lost focus on the situation. That’s exactly when the concept I mentioned earlier “vocation” came into play. I began to calm down and reminded myself that I was there to “help and resolve.” Something I learned from a great book I was gifted, called Hug Your Haters. In the end, the situation was resolved. The member was satisfied and even apologized, leaving positive feedback about the hotel. Again, with vocation, you can turn difficult guests into repeat visitors.
Let’s not forget that during the sale, we make a promise of service and excellence in the product we offer.
I GET EXCITED WHEN I’M GIVEN MORE RESPONSIBILITIES
Q: What qualities do you value in the people who work with you?
A: Someone I greatly admire once told me..
“If you don’t know, I’ll teach you. If you can’t, I’ll help you. But if you don’t want to, there’s no way forward, let’s not waste each other’s time.”
You won’t always have the personalities you’d like on your team. But if you have people who are eager, everything works. That’s all I look for, people with drive. If you have drive, energy, and spark; welcome to Operations and Members Experience.
Q: After all these years and all that experience, what does working at Prime Travelers Club mean to you?
A: This time at Prime is another chapter in my professional career, a complement to my development, and a place where I undoubtedly continue to learn. I came to this company thanks to Mr. Rinaldo Fernández, who gave me the opportunity. I remember his words: “The learning curve is steep,” and he was absolutely right. I’ve realized I’m still learning about how the Club operates. New things always come up, which keeps us updated in the industry and, most importantly, always looking for ways to contribute positively to the company’s results.
I started in Members Experience, and now with the recent assignment to Operations, it’s a sign to everyone at Prime Travelers Club that the company is growing and with it, all of us who want to grow. We just have to be “ready” to raise our hand when the opportunity comes.
Q: What advice would you give to young people starting out in tourism, especially in hospitality?
That they follow their dreams, trust in their vocation, persevere, and continue building on the knowledge they acquire.
But above all, enjoy it! If they’re studying, doing internships is a great complement, as it helps shape what their reality will be if they continue down this path.
The Experts Voice
Programs Related to Integration Minding Education
In this section, we will present topics of general interest related to knowledge and skill development, as well as new programs and projects.
After living and working for a year with so many brilliant, supportive, professional, and dedicated people to achieve the main goal of opening the first nine sales rooms of the Vacation Club in prestigious hotels of the BDR chain, I would like to bring to the table some quotes from leaders who saw Failure and Gratitude as the path to Success, quotes I feel we should share as they perfectly reflect the journey of the wonderful Prime Travelers Club team:
On how we learned about the possibility of Failure,
“When the archer misses the mark, he turns and looks for the fault within himself. Failure to hit the bull's eye is never the fault of the target. To improve your aim...improve yourself.”
Gilbert Arland We learned from our mistakes and continued to reflect on ourselves...
On how we learned to value and express Gratitude,
"The ability to express happiness for somebody else’s excellence. Not every team has that. Every good team I was on did, though. I was on some teams where when I hit a home run, I was the only one happy, The great teams have it where even if you’re not playing, you’re involved in the dugout and being engaged. The teams that play well really pull for one another and celebrate each others’ successes. It’s not magic. It’s a selflessness."
Glint Hurdle
We learned to recognize those with the most skill, so they could lead us down the shortest path to success without ego, and considering the achievements as shared by all...
With these actions and attitudes from everyone, we reached Success,
"To laugh often and much: To win the respect of intelligent people and the affection of children, to earn the appreciation of honest critics and endure the betrayal of false friends; to appreciate beauty, to find the best in others, to leave the world a bit better whether by a healthy child, a garden patch, or a redeemed social condition; to know even one life has breathed easier because you lived. This is to have succeeded."
Ralph W. Emerson
We are a team that has fun at all times, that ignores the useless, that loves to smile, share stories, and get back up after stumbling, because we are convinced that what we sell will bring great memories and joy to our members...
Thank you!
Estela Paz Sánchez
ROYALTON
PLANET HOLLYWOOD CANCÚN
ROYALTON NEGRIL
A LOOK THROUGH SUCCESS
OUR JOURNEY
We have established ourselves in 3 countries, with 9 sales rooms, planting a bright future for the Prime Travelers Club team.
“ “
We began operations with the ribbon-cutting at Planet Hollywood Cancún, just a few days before Christmas 2023.
The excitement and enthusiasm have accompanied us since that day, at each and every opening.
Planet Hollywood Cancún (12-18-23)
Royalton Riviera Cancún (12-28-23)
Royalton Bávaro (01-16-24)
Royalton Splash Riviera Cancún (01-29-24)
Royalton Splash Punta Cana (02-13-24)
Royalton Chic Cancún (03-04-24)
Royalton Chic Punta Cana (03-20-24)
Royalton Blue Waters (10-04-24)
Royalton Negril (11-20-24)
ROYALTON CHIC CANCÚN
ROYALTON PUNTA CANA
ROYALTON BLUE WATERS
Social Responsability
One of the most characteristic traits of the Prime Travelers Club teams is their generosity and big hearts, especially when we join efforts to support noble causes.
Si alo característico de las personas que conforman los equipos de Prime Travelers Club, es su generosidad, y gran corazón; sobre todo si sumamos esfuerzos para favorecer causas nobles.
Our contributions, delivered to Blue Diamond Resorts, were distributed to “Fundación Huellas de Pan,” “Fundación Palace,” and vulnerable communities with children.
As part of our Social Responsibility programs, we launched a toy drive for January 6th, commemorating “Three Kings’ Day.”
“Como apoyo a los programas de Responsabilidad Social” de Blue Diamond Resort, lanzamos la convocatoria de colecta de juguetes para el 6 de enero, conmemorando el “Día de los Reyes Magos”,
Gracias a tu contribución hemos podido apoyar el Programa de Responsabilidad de Blue Diamond Resort este 6 de Enero. Nuestras contribuciones se distribuyeron a “Fundación Huellas de Pan”, "Fundación Palace" y poblaciones en situación vulnerable con niños
How many toys did each sales room donate?
• Planet Hollywood Cancún 35
• Royalton Chic Cancún 74
¿ Cu á n t o d o n a m o s p o r c a d a s a l a ?
• Royalton Rivera Cancún 92
•Planet Hollywood Cancún 35
• Royalton Splash Cancún 60
•Royalton Chic Cancún 74
•Royalton Rivera Cancún 92
•Royalton Splash Cancún 60
Activities
VALENTINE’S
DAY: WE CELEBRATE
S A N VALENTÍN: CELEBRAMOS
Love and friendship
E l a m o r y l a a mi s t a d
Y llegó nuevamente ese día donde los abrazos y los corazones vuelan por todas las salas de Prime, y para celebrarlo, los departamentos de Perso nas & Cultura se dieron a la tarea de llevar un presente a nuestros colaboradores.
That day arrived once again, when hugs and hearts fly through all the Prime sales rooms. To celebrate, the People & Culture departments took on the task of delivering a small gift to our collaborators.
Como una imagen vale más que mil palabras, les dejamos una galería con los momentos más divertidos en cada destino.
As a picture is worth a thousand words, we leave you with a gallery of the most fun moments in each destination. We are sure this visit broke the routine and gave us the opportunity to create unforgettable moments with our colleagues.
Estamos seguros que esta visita, nos sacó de la rutina y nos dio la oportunidad de crear momentos inolvidables con nuestros compañeros
Talk: “The Role
Ponencia: “El papel de los hombres como aliados en la equidad de género”
of Men as Allies in Gender Equality”
2ND ACOTUR WOMEN’S FORUM
2° FORO DE LAS MUJERES ACOTUR
It is estimated that in the state of Quintana Roo, 55% of the workforce is made up of women, who contribute their work to the tourism sector. Their participation is essential to maintaining our status as a world-class vacation destination.
Se estima que en el estado de Quintana Roo, el 55% de la fuerza laboral corresponde a las mujeres, quienes contribuyen con su trabajo en el sector turístico; su participación es fundamental para mantenernos como referente vacacional a nivel mundial. .
El Sr R i n a l d o F e r n á n d e z , Senior VP de l a D i v i s i ó n de Club V a c a c i o n a l de BDR, Prime T r a vele r s Club, como po n e n t e en el 2° Foro de M uj e r e s A C O T U R ,
Mr. Rinaldo Fernández, Senior VP of the Vacation Club Division at BDR and Prime Travelers Club, participated as a speaker at the 2nd ACOTUR Women’s Forum.
For this reason, the Association of Vacation and Tourism Complexes (ACOTUR) held the second edition of the Women’s Forum, a space to give voice, inspire, and recognize the success of women in various fields, balancing their professional careers, family roles, and contributions to society.
Por ello, la Asociación de Complejos Vacacionales y Turísticos (ACOTUR) realizó la segunda edición del Foro de Mujeres Un espacio para dar voz, inspirar y reconocer el éxito de las mujeres en diferentes ámbitos, combinando su carreraprofesional, su lugar en la familiay su aportea la sociedad
Mr. Fernández left in everyones mind, the next information:
El Sr Rinaldo Fernández aprovechó su participación en este foro, para compartir su experiencia lidereando equipos y cómo el papel de mujeres ha sido determinante en el éxito y desarrollo de cada uno
Mr. Fernández used his participation to share his experience leading teams and how the role of women has been crucial to the success and development of each one. His career has been accompanied by strong and talented women, whom he has supported and promoted to leave a lasting impact.
Su trayectoria ha estado acompañada de mujeres fuertes y talentosas, a quienes él, ha impulsado y promovido para dejar huella
Source: AMADETUR – Mexican Association of Tourism Developers https://amdetur.org.mx/amdetur-en-el-2-foro-de-lasmujeres-acotur-un-dialogo-abierto-para-todos/
Fuente: AMADETUR Asociación Mexicana de Desarrolladores Turísticos https://amdetur org mx/amdetur-en-el-2-foro-de-lasmujeres-acotur-un-dialogo-abierto-para-todos/
INTERNATIONAL WOMEN’S DAY
DÍA INTERNACIONAL DE LA MUJER
In 1975, the United Nations commemorated ”International Women’s Day” for the first time.
En 1975 la Organización Mundial de las Naciones Unidas, conmemoró por primera vez, el “Dia Internacional de la mujer”.
Su propósito, es recordarnos que detrás de la igualdad de género y el reconocimiento de los derechos de las mujeres, se han obtenido gracias a movimientos sociales que alzaron la voz y buscaron un cambio.
Its purpose is to remind us that gender equality and the recognition of women’s rights have been achieved thanks to social movements that raised their voices and sought change.
The right to education, to pursue a profession, to access healthcare, to have a safe space, and to be treated with dignity are still ongoing demands in many parts of the world.
El derecho a la educación, a ejercer una profesión, a la salud, a tener un espacio seguro y un trato digno, aun son peticiones recurrentes en muchos lugares del mundo.
That’s why, at Prime Travelers Club, we are proud of all the professional women who contribute their talent and experience to our teams. Thank you for choosing us as another step in your professional journey!
Por eso en Prime Travelers Club, estamos orgullosos de todas aquellas compañeras, que aportan su talento y experiencia en nuestros equipos ¡ Gracias por elegirnos como un paso más, en su carrera profesional!
CONSECUTIVE PODIUMS –CONGRATULATIONS!
JANUARY WINNERS
•Top Liner: Xoana Klistzsch
•Top Closer: Ashkan Mehrasa
•Top Booker Socios: Diego Santana
•Top Booker Agencias: Yaque Cosi
•Top Seller: Yaniris Joseph
•Top Employee Prime: Esther Ortiz
MARCH WINNERS
O S C I D A D E S
NER O
tzsch
Mehrasa
Diego Santana
s: Yaque Cosi
FEBRUARY WINNERS
•Top Seller: Yaniris Joseph
•Top Employee Prime: Ester Ortiz
•Top Liner: Edward Burgos
•Top Closer: Ashkan Mehrasa
•Top Booker Agencias: Elvyn Jimenez
GANADOR ES FEB R ER O
Top Liner: Mirqueiry Montilla
•Top Seller: Daviel Cedeño
•Top Employee Prime: Braylin Orlando
•Top Liner: Edward Burgos
•Top Closer: Sean Young
•Top Closer: Ashkan Mehrasa
•Top Booker Agencias: Vilme Lamarre
•Top Booker Agencias: Elvyn Jimenez
•Top Seller: Maxuel Caraballo
•Top Seller: Daviel Cedeño
•Top Employee Prime: Braylin Orlando
•Top Employee Prime: María Esther De la Cruz
GANADOR ES MAR ZO
APRIL WINNERS
•Top Liner: Jared Silva
Top Liner: Mirqueiry Montilla
•Top Closer: Marija Wilford
•Top Closer: Sean Young
•Top Employee Prime: María Esther De la Cruz 4
•Top Booker Agencias: Diego Santana
•Top Booker Agencias: Vilme Lamarre
•Top Seller: Daviel Cedeño
•Top Seller: Maxuel Caraballo
•Top Employee Prime: Riki Angel Perez
TOP 3 SALES ROOMS
TOP JANUARY
TOP FEBRUARY
TOP MARCH
TOP APRIL
STAFF TRAINING GROWING TOGETHER
C A P A C I T A N D O N O S S E G U IM O S C R E C I E N D O J U N TO S
EL CONOCI MI ENT O NO OCUPA ES PACI O, COMO EL AMOR ES
Knowledge takes up no space, like love, it is infinite...
I NFI NI T O
Sr. Francis B
De todas las formaciones que se brindan cada mes en los equipos de Prime, hemos seleccionado algunas que nos sirvan de referente. Agradecemos a todos y cada uno de ustedes, por abrazar este compromiso de capacitación, para construir mejores equipos
From all the training sessions provided each month to Prime teams, we’ve selected a few as references. We thank each and every one of you for embracing this commitment to training and building better teams.
Service Quality Diploma
Di p l o m a d o d e Ca l i d a d e n e l Se r v i c i o :
Offered by DIAEGO and Fundación Bécalos, this online diploma program will include Prime Travelers Club participants for the third time. In this intensive edition, they will be joined by service industry professionals across 5 modules.
Brindado por DIAEGO y Fundación Bécalos, este diplomado On-line, contará por tercera vez con participantes de Prime Travelers Club, en esta edición intensiva, estarán acompañados de profesionales de la industria del servicio a través de 5 módulos
Santander Online Leadership Course
Cu r s o Sa n t a n d e
Through the Santander Open Academy platform, we joined the call for the “Leadership” course. This course is available in Spanish, English, Portuguese, and Polish, allowing us to take it simultaneously in Mexico, the Dominican Republic, and Jamaica.
Mediante su plataforma Santander Open Academy, nos sumamos a la convocatoria para el curso “Liderazgo” Este curso esta disponible en español, inglés, portugués y polaco. Lo que nos permitió cursarlo de manera simultanea en México, Republica Dominicana y Jamaica
NUEST R A FOR MACI ÓN POR DEST I NO
OUR TRAINING BY DESTINATION
MÉX I CO
MEXICO
• Programa de reinducción hotel en todas las salas
• Hotel re-induction program in all sales rooms
• Diplomado Calidad en el Servicio
• Service Quality Diploma
• NOM -035 STPS
• NOM-035 STPS
• Formación Sistema Abhril Soft
• Abhril Soft System Training
• Curso Santander On-line Liderazgo
• Santander Online Leadership Course
DOMINICAN REPUBLIC & JAMAICA
R EPUB LI CA DOMI NI CANA Y J AMAI CA
• Curso Santander On-line Liderazgo
• Santander Online Leadership Course.
AN EXEMPLARY CAREER MS. ESTELA PAZ
With an impeccable career spanning over four decades, Ms. Estela Paz is a true example of discipline, perseverance, and determination.
Throughout her career, she has demonstrated not only a passion for her work but also a strong commitment to developing human capital, instilling in others a love for learning and growth in all areas of life.
She holds degrees in Industrial Administration and Law, Master’s degrees in Human Resources and Business, and a Doctorate in Business Management.
Ms. Paz has worked in various companies with international presence, such as Hilton International and Starwood. Her travels have provided her with deep knowledge of different cultures, leaving a mark by integrating multiculturalism into her teams.
All these qualities made her the ideal person to lay the foundation for the opening teams of Prime Travelers Club, a task entrusted to her by Mr. Rinaldo Fernández, with whom she had collaborated on several occasions, always standing out and turning challenges into results.
