ESSENTIAL ROADMAP FOR ENTERPRISE MIGRATION
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
2
INTRODUCTION TO SAP S/4HANA SAP Business Suite 4 SAP HANA (SAP S/4HANA) is a new business suite of applications, optimised on Hewlett Packard Enterprise (HPE) infrastructure, and designed for a digital and connected world. It is intended to serve as a digital business foundation, helping enterprises like yours to enable digital transformation, predict customer preferences and drive business outcomes. The combination of performance improvements, real-time analytics, the simplified architecture and new functionality being delivered in S/4HANA on HPE, can enable significant process innovation.
Instant, real-time insights for better decisions
Reinvented processes for higher performance
Proactive decision-making with FIORI user experience
Simplified architecture for lower TCO
SAP S/4HANA uses in-memory technology and embedded analytics to help businesses shift from ‘sense and respond’ to ‘predict and act.’ The ability to have transactions and analytics in one system provides users the capability to analyse, report, simulate and predict in real-time.
Embedded analytics bring transactional data and analytics onto one platform with one single source of truth which helps to unlock hidden trends and opportunities in real-time while gaining competitive business insights.
SAP FIORI is a collection of apps, newly written by SAP, which addresses the most frequently used SAP functions, such as workflow approvals, information lookups, and selfservice tasks. They provide easy-to-use and straightforward access across desktops, tablets and smartphones.
S/4HANA has a Hybrid Transactional/Analytical Processing (HTAP) architecture using reduced data footprint with highly compressed data and fewer tables, performing analytics on “live” transaction data. This simplified architecture with a lean data footprint helps to lower the total cost of ownership.
www.t-systems.com.sg
SAP S/4HANA is the
biggest product launch in the last 23 years and perhaps in the company’s history.
Bill McDermott SAP CEO
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
3
SAP S/4HANA FOR SPECIFIC BUSINESS UNITS SAP S/4HANA is the digital core of any business. Here is how organisations can improve agility by consolidating, simplifying and streamlining processes across various business units.
Finance
Human Resources
Get a unique consolidated view of all planning and forecasting information.
Get a complete system of engagement to manage the entire workforce, from employees to contingent workers.
rive one standard view of cash data to help ensure D enterprise-wide consistency.
Integrate end-to-end processes across business units and HR to help maintain budget and headcount planning.
Use prediction, simulation, and analysis to evaluate financial implications of strategic business choices.
ccess consolidated real-time data which provides insights A and measures the business impact of HR.
Obtain early insights into future expenses before the fiscal budget is exceeded.
Drive alignment between HR and operations to optimise legal and regulatory compliance within the company.
Detect potentially fraudulent transactions in real-time, preventing further damages and protecting the business.
E nsure decision making by the right person through appropriate and up-to-date organisational data.
www.t-systems.com.sg
Drive digital transformation with the ultimate sophistication:
simplicity. In SAP S/4HANA, the S stands for ‘simple’ and ‘4’ stands for the fourth generation of the software.
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
4
SAP S/4HANA FOR SPECIFIC BUSINESS UNITS
Research and Manufacturing
Sales and Marketing
Develop smart new individualised products with full compliance and shorter time to market.
Leverage advanced analytics to gain insights, manage accounts, opportunities and additional activities.
Feed real-time insights of customer needs and market opportunities into the design process.
rovide sales representatives with a big picture view on the P current sales-order fulfilment situation.
Enable a multi-disciplinary product development process with the mapping of engineering designs to downstream needs.
Consolidate customer information into one enriched view and leverage advanced analytics to gain insights.
Enable fast and responsive production planning and scheduling scenarios that are closely linked to manufacturing execution.
Leverage real-time contexts to drive relevant engagements with known and unknown customers.
Integration of quality management capabilities with built-in Internet of Things (IoT) connectivity and predictive analytics.
www.t-systems.com.sg
Make strategic adjustments and deliver personalised experiences based on real-time insights on customer intent.
HPE and SAP HANA in action together
One in four companies is planning to invest in S/4HANA in the next three years – to enable real-time processing of large data volumes, leading to new business models.
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
5
MIGRATION TO SAP S/4HANA – THE EARLIER THE BETTER SAP has announced that it will support its Business Suite ERP only until 2025. Though it may seem that there is a considerable time to upgrade, the task ahead is enormous and not preparing for a S/4HANA migration soon may leave you far behind your competition. According to an IDC survey, two out of three SAP users are planning to use the new SAP S/4HANA business suite in the future. However, many of them are not yet sure when they’ll be taking the plunge, although sooner is definitely better than later in their case. AI, Big Data, machine learning, Internet of Things and predictive analysis all become possible with SAP S/4HANA. Here are some of the things that organisations will need to keep in mind while considering migrating to SAP S/4HANA.
No easy task to switch infrastructure
Moving beyond the technical implementation
Selecting the deployment option that fits your requirements
Preparing ahead for significant change management
Although there are meaningful shared operative capabilities between the two products, migrating to S/4HANA requires changes to functionality and business processes that can be quite significant. It is essential to plan several months in advance in order to overcome the complex migration roadmap.
It is essential to focus beyond the technical aspects of migration for a successful transition to S/4HANA. Making a business case for SAP S/4HANA requires a clear understanding of how the implementation aligns to your digital transformation strategy, how the adoption of a digital core system can contribute to your overall business objectives, and drive the desired business outcomes. Ensure you have put together a strong business case to justify the investment and returns.
SAP S/4HANA can be deployed onpremises for maximum control, in the cloud for fast time-to-value, or through a hybrid model that supports a variety of deployment scenarios. You will have to understand your requirements and choose the right option that meets your business needs.
The SAP S/4HANA transition involves significant change management within the organisation, from major process changes to new IT architectural designs and infrastructure requirements. These changes will require different expert skillsets and specific in-depth knowledge to manage the new system.
www.t-systems.com.sg
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
6
TRANSITION PATHS TO SAP S/4HANA SAP S/4HANA, built on HPE infrastructure, is not just the solution that provides results in the future; it is the solution that can transform your company right now. The ability to unite enterprise-wide processes into a digital core allows you to address current challenges, as well as set yourself for success for the future. All SAP Business Suite customers have the option to move to SAP S/4HANA. The transition will vary according to different business and IT drivers but can be broadly classified under three scenarios.
www.t-systems.com.sg
System Conversion
Choose this option if your organisation wants to:
This is a complete technical in-place conversion of an existing SAP Business Suite ERP system to SAP S/4HANA.
• Move existing business processes to the new platform. •K eep investments in custom code. • Adopt new innovations at a later point of time and in a phased approach.
New Implementation
Choose this option if your organisation:
This scenario describes a fresh, new installation of a SAP S/4HANA system (either on-premises or cloud-based), also known as “greenfield” approach.
• Wants to migrate from a non-SAP/3rd-party legacy system. • Is moving from a highly customised/modified version of SAP. • Does not meet the system requirements for a technical system conversion.
Landscape Transformation
Choose this option if your organisation wants to:
This is a kind of value-driven, selective data migration to the new SAP S/4HANA platform. The focus is not on migrating a whole system, but rather to pick and choose specific entities which are moved to the SAP S/4HANA platform.
• Stay on current business processes but move gradually to SAP S/4HANA. • Adopt a phased approach focussing on units with highest ROI and lowest TCI. • Lower cost of operations using harmonised/simplified processes and unified master data.
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
7
FOUR COMMON PITFALLS TO AVOID DURING YOUR SAP HANA MIGRATION From initial project preparations to ‘go live’ and full operations, at each stage of the SAP S/4HANA implementation, you’ll find challenges to overcome and opportunities to harness. Here are some pitfalls to avoid in order to ensure successful deployment.
Integrity of data A frequently overlooked aspect of ERP deployments is the integrity of the data that the system delivers. Data migration is more than a simple file transfer between systems. Poor data quality, missing or mismatched data, along with data requirements not being captured properly can result in delaying the entire deployment.
Taking the big bang approach Lengthy projects that look to deploy enormous functionality can do more harm than good. While SAP has a huge amount of functionality, implementing too much of this functionality all at once, it can cause problems down the line.
www.t-systems.com.sg
Roles and authorisations SAP S/4HANA introduces a completely new data model. As a result, you will have to update your existing security model, including roles and authorisations. Analysing and updating your old roles is a time-consuming process that could consume valuable project resources.
Replicating an existing legacy system Some companies try to replicate what they have in their current systems in SAP. The integrated nature of SAP and the way SAP is designed along business process lines is vastly different from the way in which legacy systems work.
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
8
IMPORTANT PARTNER ASSESSMENT QUESTIONS Simply implementing a new IT solution is not enough. Being digital means being agile, forward-thinking and proactive; leaving your comfort zone and entering uncharted waters. For that to happen, digitisation needs to become a part of the ‘digital mindset’ of CEOs and CIOs, and it needs to influence every decision. Businesses want SAP S/4HANA systems to interoperate between on-premises and cloud in a hybrid landscape. Finding the right partner is the key to achieving this. Here are some important partner assessment questions.
Q1
Does the partner have the technology expertise?
The technical complexity of SAP HANA is not to be underestimated. Thus, you should choose a partner who is able to offer you sound strategic advice and ROI analysis – but can also implement the corresponding technical infrastructure, right through to go-live. Best of all, it has a complete modular offering, encompassing design, transformation and operation. Agile partners also give you maximum contractual flexibility, with a choice of fixed-price packages and quality-driven exit options.
Q2
Does the partner have an in-depth process, business and strategy expertise?
SAP HANA projects are not just about IT – they are about combining the right technology with the proper processes and strategy to master the challenges of digitisation. Therefore, you need a technology and integration partner who can give you ideas and innovations that ensure long-term success.
Q3
Does the provider offer roadmaps and use cases tailored to your specific imperatives?
You require a solution geared to your particular business and situation. An effective migration offering entails analysis of where you stand at the moment, plus expert advice and hands-on implementation. A standardised, methods-based approach to transformation allows you to forge seamless links between your traditional and digitised processes, allowing you to transform and migrate at your own pace.
Q4
Does the potential partner understand your particular business?
If your partner is to provide sufficient support for your mission-critical processes without your organisation investing excessive time and resources, they would need to fully understand your specific business. They should have proven knowledge of corresponding processes and industries. Without this expertise, they will not be able to develop a sound, made-to-measure business case.
www.t-systems.com.sg
Why SAP S/4HANA
Migrating to SAP S/4HANA
Finding the Right Partner
9
IMPORTANT PARTNER ASSESSMENT QUESTIONS
Q5
Can the provider help you develop your own tailored SAP HANA strategy?
Today’s hyper-competitive market means you have no time to lose: you need to address and harness the potential of new technologies without delay. A partner should offer you the expert advice required to identify the opportunities and benefits for your processes and your enterprise – and to present sound business cases. The ideal first step is a SAP HANA readiness check. This entails looking at test procedures, test cases, interfaces and user authorisation. In conjunction with an analysis of system usage, this forms firm foundations for actual transformation.
Q6
Does your potential partner have an end-to-end approach?
A provider should not only have the right technical skills – but they should also assist you with ideation, the development of visions and strategies, enhancing your processes – and the implementation of viable, high-quality solutions. This end-to-end approach is vital when it comes to SAP migration.
Q7
How does your potential partner maximise investment protection?
As an SAP customer, you have, over the years, successfully established your own data centre infrastructure – and now you enjoy very low operating costs. An experienced partner will help you protect this investment, by combining your on-premises resources with new cloud-based solutions – to create the most cost-effective infrastructure possible.
Q8
Does the provider have references and use cases that demonstrate his abilities?
Experience across a variety of projects is indicative of a broad skill set. Test scenarios and proof-of-concept studies are further evidence of relevant expertise, and can help you to develop powerful ideas for your business.
www.t-systems.com.sg
T-SYSTEMS AND HPE - THE RIGHT PARTNERS FOR SAP HANA SUCCESS To achieve SAP HANA success, you need partners with proven technology, unparalleled experience and targeted SAP HANA migration services. Tap into the experience gained through operating the world’s largest SAP private cloud platform with HPE infrastructure and benefit from extensive industry-specific system integration and migration expertise.
Jungbunzlauer
German Airport
Jungbunzlauer is one of the world’s largest manufacturers of biodegradable ingredients. T-Systems Solution • Implemented IT service management functions, Incident Management and Change Request Management in SAP Solution Manager 7.1. • I ntroduced SAP standard processes with customer-specific customisations such as time and expense tracking. • I ntegrated a connected SAP systems’ transport control system.
NTUC Fair Price
BayWa AG
A premier German airport whose SAP infrastructure has grown organically over many years.
NTUC Fair Price is Singapore’s largest grocery retailer serving over 600,000 customers daily from over 190 supermarkets and convenience stores.
T-Systems Solution
HPE Solution
• Transited to a modern SAP landscape using the Cloudifier approach.
• Migration to new SAP HANA platform within a set six-month deadline, without issue and with minimal strain on internal IT resource.
SAP business applications are so critical to Munich-based BayWa Group that if they crashed, its 1,000 European stores would have to close their doors within two hours. BayWa provides products and services to the agriculture, building materials and energy sectors in Germany, Austria, Spain, Italy and parts of Eastern Europe.
• Provided tool-supported analytics such as Quick Check, 360 Degree Scan and AMM Maturity Benchmark which enabled the customer to gain detailed insights into their current performance and possible optimisation potential.
• Accelerate access to actionable business insight, with a single version of data. • Improve efficiency of stock, merchandising and payments allowing the business to react faster to new consumer trends.
HPE Solution • A powerful and highly available platform to run SAP HANA improves system response times by 10 percent, speeds up new system deployment times by 30 percent and reduces maintenance downtime by 30 percent.
• Defined the target landscape as well as developed a harmonised and consolidated roadmap for systems and business processes.
Contact T-Systems to arrange for a personalised discovery discussion and start fast-tracking your digital journey! www.t-systems.com.sg
contacts@t-systems.com
FIND OUT MORE
Published by T-Systems Singapore Pte Ltd, A Deutsche Telekom Group Company, 23 Tai Sing Drive, #03-00 Deutsche Telekom Centre, Singapore 535224