Turning sci-fi ideas into reality has never been easier, thanks to technology. It has the potential to push our imagination to create innovative business models which shake up more and more industry verticals each day. In today’s world, where everything is growing digital, businesses are on the lookout for utilizing cutting-edge technologies like virtual reality, augmented reality, machine learning, and Artificial Intelligence (AI). One such versatile and sophisticated tool which helps automate business processes is the chatbot.