How to Get Wheelchair Assistance from United Airlines?

If you have a disability or mobility issue, traveling can be a challenge. This is especially true when it comes to navigating the airport and getting to your gate. Fortunately, United Airlines offers wheelchair assistance for its customers who need it. In this article, we will explain how to request united airlines wheelchair assistance, from booking your flight to getting to your destination.

Booking Your Flight

When you book your flight, you can request wheelchair assistance by contacting United Airlines’ Reservations team. You can do this by calling the Reservations number for your country, or by booking your flight online and then contacting the Reservations team via chat or email. When you request wheelchair assistance, you will need to provide your name, flight details, and information about your disability or mobility issue.

It is important to note that you should request wheelchair assistance as far in advance as possible. This will ensure that United Airlines has enough time to arrange the assistance you need, and that you can be sure that the service will be available when you travel.

Check-In and Arrival at the Airport

When you arrive at the airport, you should check in at the designated check-in counter for passengers with disabilities. Here, you will be able to let United Airlines know that you have requested wheelchair assistance, and you will also be able to provide any additional information that the airline needs to make your journey as comfortable as possible.

Once you have checked in, you will be met by a representative from United Airlines’ wheelchair assistance team. They will provide you with a wheelchair and escort you through the airport, helping you with security and passport control, and taking you to your gate.

Onboard the Plane

Once you are onboard the plane, the cabin crew will be happy to assist you. If you need help with your seatbelt or with stowing your carry-on baggage, they will be happy to help. They will also be able to assist you with anything else you need during the flight, such as getting to the restroom or getting a drink.

At Your Destination

When you arrive at your destination, the wheelchair assistance team will meet you at the gate and escort you through the airport. They will help you with baggage claim, customs and immigration, and getting to your transportation.

It is important to note that the level of assistance provided may vary depending on the airport you are arriving at. Some airports are better equipped to assist passengers with disabilities than others. However, United Airlines will do their best to provide you with the assistance you need, regardless of where you are traveling to.

Additional Considerations

When traveling with United Airlines, there are a few things you should keep in mind when requesting wheelchair assistance.

Requesting wheelchair assistance is free of charge. You are allowed to bring your own manual wheelchair, but it will be gate checked when you board the flight, and returned to you at the destination.

If you're traveling with a power wheelchair, you will need to provide the make, model and battery type in advance.

If you're traveling with a service animal, you will need to provide documentation in advance.

If you're traveling with an oxygen tank, you will need to provide the make, model, and size of the tank in advance.

Conclusion

United Airlines understands the importance of providing assistance to passengers with disabilities or mobility issues. They are committed to making your travel experience as comfortable and stress-free as possible. By following the steps outlined in this article, you can be sure that you will receive the wheelchair assistance you need from United Airlines, from the moment you book your flight to the moment you arrive