Our City Issue 02

Win VIP panto tickets & iPod

Western Edition

Our City

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ISSUE 2: DECEMBER 2007

Forest park an international skate magnet SEE PAGE 13

PAGE 10

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Our City D E C E M B E R 2 0 0 7

Key guide to holiday services

ur City

THANKS to all the readers who emailed or phoned to give their feedback on the first issue of Our City.

Many readers appreciated the local news from their own communities and some put forward ideas for future issues. The editorial team values feedback from the public and we want to hear more.

Readers can send their views by mail to FREEPOST Our City or by email at ourcity@stoke.gov.uk or telephone 01782 232900.

As well as reporting on issues and initiatives affecting the neighbourhoods of Stoke-on-Trent in five local editions, this issue of Our City is packed with information to help residents of Stoke-on-Trent enjoy a healthy, safe Christmas.

There is special advice from the NHS and fire service for the festive season and news on how the police are making the city centre a better place to enjoy a Christmas knees up.

Important information on police contact numbers, access to city council emergency services, to opening hours for refuse sites and rotas of pharmacies’ opening hours over Christmas could come in useful during the break.

There’s plenty of fun in Our City too.

Readers can spare a thought for our parking attendants at Christmas, read about the 116-year-old orange that captured the world’s imagination and win pantomime tickets and an iPod in our wordsearch competition.

Our City has generated a great response and we hope to see an even bigger postbag from readers this time.

Please let us know your views, and your ideas for what you would like to see in Our City.

On behalf of the City Council, Stoke-on-Trent PCT, Staffordshire Police and Staffordshire Fire and Rescue, Our City wishes all readers a Merry Christmas and a Happy New Year.

PARKING ATTENDANT WEARS MISTLETOE ON HIS CAP...

To find out why turn to page five.

Our City is printed on 100 per cent recycled paper.

When you have finished with this publication please help the environment by passing it on to a friend or put it in your recycle blue bag.

Historic postbox back in use ONE of the UK’s oldest postboxes has been relocated to the Potteries Musem foyer... and still has a daily collection.

The Victorian box, painted green in the days before pillar box red was adopted as the national standard, stood for almost 100 years outside the parish church in Blurton, as pictured in the black and white photograph, right.

Collections development officer Katie Goodwin said: “It’s a great way to give cards and postcards bought at the museum shop a really nostalgic send-off.” ● Our main picture shows Stoke-on-Trent Elected Mayor Mark Meredith, left, and Lord Mayor Councillor Bagh Ali sending seasonal greetings via the antique green post box.

£200m investment to transform schools

PLANS for restructuring secondary schools in Stoke-on-Trent could see the biggest single investment programme ever undertaken in schools in a British city.

Under the project, called Transforming Schools for a brighter future, £200 million would be spent on replacing all the existing high schools with modern, state-of-the-art premises and twenty-first century facilities.

Currently, many school buildings are in poor condition and are twenty-three per cent below capacity for pupil numbers.

Elected Mayor, Mark Meredith, said: “This is a golden opportunity for our children.

“Never before has one city had the chance to transform its secondary education system all at once like this. We must not let it slip.”

Under the proposals there are four main options which will now go out for consultation with children, parents, teachers and governors: ● To close all existing schools and open 12 new secondary schools and four new special schools. ● To close those schools where status will change and where education will no longer be provided on site (nine). ● To close all schools except the three Catholic Schools ● To close all schools except St Joseph’s School.

The city council will hold consultation meetings at every school over the next month. A final decision will be made early next year.

This consultation is required to ensure the success of approximately £200 million of investment in 12 new

secondary and four new special schools.

Before releasing funding, the government needs to see how Stoke-onTrent plans to transform education throughout the city and improve school performance at a time when secondary schools rolls are falling.

The Director of Children and Young People’s Services, Ged Rowney, says: “We have had some very pleasing results from some of our existing schools but this will give all our high schools the chance to improve further.

“Because of falling rolls our existing schools are operating at up to twentythree per cent below capacity. This is extremely inefficient and, for the sake of our children, cannot be allowed to continue. It is essential that we grasp this wonderful opportunity with both hands.”

The full proposals can be viewed at www.stoke.gov.uk

DECEMBER 2007

Neighbours can beat

bogus callers A NEW scheme will enable elderly and vulnerable people living on their own to beat bogus callers.

The householder shows a card at the window or door, which directs callers to knock on a neighbour’s door. The neighbour then supervises the visit and stays until the caller has gone.

The Nominate a Neighbour scheme minimises the chance of vulnerable tenants entering into any contract, handing over cash or allowing overpriced or unnecessary work to be done by cold callers.

36,000 packs containing guidance notes for the nominated neighbour plus an aide memoir and display card for the

householder have been distributed across North Staffordshire and can be picked up at police stations, doctors’ surgeries, city council offices, community centres and housing associations.

Assistant Chief Constable Marcus Beale, of Staffordshire Police, said the packs would make people feel safer in their homes and help police with their intelligence gathering, since an additional person can record details of visits.

He added: “We appreciate that this scheme might not be for everybody and that many older people value their independence.

“But it will be a safety net for others who may feel less certain about opening the door either because they have been

victim to a similar crime in the past or because it has happened to a friend or neighbour.

“Others who feel frail or who are deaf, blind or visually impaired may feel more confident that there is someone looking out for them.”

Royston Thomas, 81, of Hanley, began using the scheme last month after a bogus caller stole £100 from his wallet.

Mr Thomas said: “She made me think she was a police officer, so I let her in.

It’s a big weight off my mind being able to just show a card at the window so that my neighbour can decide whether callers are who they say they are.”

Contact Staffordshire Police Crime Reducation Unit on 01785 233080 to ask for a NAN pack. ■

Our City

Sexual health tips for party season SPECIALIST advice could be a lifesaver for revellers this Christmas... thanks to experts at the end of the phone line.

The party season is well known for an increase in casual sexual encounters, and the city’s sexual health service offers the following advice for staying safe: ● Use a condom. Used properly, condoms can prevent pregnancy and protect you and your partner from most sexually transmitted infections. ● Anyone having sex without using a condom or any other type of birth control might get pregnant. If sex took place in the last three days emergency hormonal contraception (known as the morning after pill) may stop the pregnancy developing.

To be given the pill for free in North Staffordshire, look out for the pill logo pictured above at chemists who take part in this scheme.

Any young person aged between 13 to 18 who is pregnant and needs to discuss the options available to them should contact the Young Parents’ Support Service on 01782 425944.

Sex without a condom means a risk of sexually transmitted infections. There are free tests for Chlamydia available throughout the city plus free antibiotics for anyone who tests positive. Chlamydia is the fastest growing sexually transmitted infection amongst young people. To get your free test call B-clear on 01782 425967, or go online at b-clear.org.uk The public are being warned that other infections, like HIV, have no cure and could affect them for the rest of their lives.

Anyone who would like to talk about any of these issues can call the North Staffordshire Sexual Health Information Line on 01782 425969, or visit the POSHtalk.org.uk website.

Plans unveiled for three new stations

Staying safe with the help of the Nominate a Neighbour scheme – 81-year-old Royston Thomas of Hanley is able to direct callers to a neighbour without opening his door.

Give us your feedback on this issue of Our City by emailing ourcity@stoke.gov.uk or write to: FREEPOST Our City – next issue out February 11th

EXCITING plans have been unveiled to invest millions of pounds in Stoke-on-Trent’s fire and rescue service.

Under the proposals, a state-of-the-art community fire station would be built at Sandyford. Hanley and Burslem fire stations would be rebuilt and the station at Longton would be completely refurbished.

Hanley fire station’s highly successful targeted response vehicle (TRV) could become a permanent appliance, and more retained firefighters could be employed.

Area Commander for Stoke-on-Trent Ralph Matthews said:“This is great news for the people of Stoke-on-Trent. It’s going to mean massive investment over the coming years.

“I welcome the proposal for the TRV to become permanent. During its trial it has proved to be very successful.

“By attending small incidents such as rubbish and grass fires it’s meant that the standard appliances have been available to attend more serious incidents.”

Members of the public can have their say and view the plan by logging on to www.staffordshirefire.gov.uk or by calling 08451 22 11 55 and asking for a hard copy from the consultation office.

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4 Our City

DECEMBER 2007

At a time of life when most people are thinking of retirement, mother-of-four and grandmother Janet Riley is looking forward to more years serving the people of Stoke-on-Trent on the frontline as one of the longest serving “special” police officers in Britain...

A very

SPECIAL lady MEET Janet Riley MBE, a police officer with an arresting record.

At the age of 60 she’s one of the longest serving “Specials” in the country.

As well as drawing her state pension, Divisional Officer Riley still finds herself in front line operations where she may have to draw her baton.

The dedicated mother-of-four and grandmother has found time to serve the people of Stoke-on-Trent as part of the city’s Special Constabulary for an amazing 39 years.

And reaching the age when most women are retired, Janet still enjoys getting involved in the action – on football crowd control duties at all Stoke City home games and some of Port Vale’s fixtures, as well as at other major events in the city.

Most of her part-time duties are now spent at Hanley Police Station co-ordinating the city’s force of more than 100 Special Constables, but on match days Janet is a familiar figure with football fans at the Britannia and Vale Park stadiums.

She dons her uniform and protective equipment such as baton and CS spray and joins her fellow officers, ready to quell any disorder before it gets out of hand.

“I have to make the occasional arrest,” said Janet, “but most fans are well behaved.

In fact over the years I have got to know a lot of them by name.”

Janet Riley on match day duty at the Britannia Stadium.

In October 2005 Janet went to Buckingham Palace to receive her MBE from the Queen. The Queen’s Birthday Honours award recognised her services to the police and community in Stoke-onTrent.

That service began in 1968 when Janet, then a wages clerk, wanted to join the police as a full-time officer.

There were no vacancies in Staffordshire for female recruits, so she joined the Specials instead, patrolling the streets of Longton where she still lives with her

plumber husband Graham.

Janet, who was awarded the Nick Tempest Award in 2003 for outstanding Special Constables in the county, was promoted to Divisional Officer about 20 years ago.

She said: “When I joined you were given a uniform and sent straight out on the beat with full-time officers. Now Special Constable recruits undergo a seven-week training course before starting their duties.

“I would recommend it to any young man or woman. I have enjoyed doing my

bit for the community, and through the job I have made a number of friends over the years. I’ve no thoughts about retiring just yet. There is no upper age limit for Specials so I’ll carry on as long as I am physically able to do the job.”

Janet, who has two grandchildren aged 12 and 16, added: “I could not have served as a Special for so long without the brilliant support of my husband.”

Could you be special? call the Specials recruitment team on 01785 235353. ■

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LIFT YOUR MOOD WITH

DECEMBER 2007

Our ‘traffic wardens’ are just the ticket There are plenty of good reasons why parking attendants should be on your Christmas card list T’S the season of goodwill, time to reflect with gratitude on the vital services provided by dedicated people day in, day out all year round.

People like postmen and postwomen, doctors, nurses, refuse collectors, police officers, fire fighters, paramedics, teachers, traffic wardens.

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Traffic wardens? Isn’t that stretching the spirit of Christmas a little too far? In fact they are now called parking attendants, and there are plenty of reasons why they deserve to be on your Christmas card list!

Far from being the scourge of motorists, the 30 or so strong team of parking attendants who patrol the streets, car parks and resident permit areas of Stoke-on-Trent for the City Council’s Parking and Security Department do much to help the community – especially during the busy build-up to Christmas.

Slapping penalty tickets on windscreens is the part of the job that motorists are aware of.

What they don’t see are the many roles that parking attendants like Mick Harrison fill in order to keep traffic flowing and people safe and secure.

Mick, a 57-year-old former police officer who has been a parking attendant in the city for eight years, said: “Of course we sometimes have to deal with verbal abuse and physical assault.

“We have even had cars deliberately driven at us. But there are times when people are pleased that we are around.

“For instance we provide tourist information and often give directions to people not familiar with the city.

“We are also the eyes and ears of the city helping to keep it safe and secure.

Parking Attendant Mick Harrison receives a Christmas kiss under the mistletoe from motorist Carol Edmondson.

“If we see a car parked with possessions and valuables on view inside, we tell the police so they can alert the owner.

“Also our uniformed presence is a deterrent to a thief. If we see a suspicious incident we call the police immediately and they pick it up on CCTV.” Reporting untaxed and abandoned cars is also part of a day’s work, and most of the parking attendants are trained in Emergency

Issuing penalty tickets to motorists who park illegally is just part of the job for parking attendants who play a vital role in keeping traffic flowing and people safe and secure.

Aid to help in a medical emergency.

However, Mick strongly defends their main role in dealing with vehicles parked illegally, whether they are on double yellow lines or have outstayed their welcome on a meter or car park.

“Unlike the old traffic wardens, we are not allowed to go into shops and other premises to look for the owner to give them a chance to move the vehicle before we issue a penalty.

“However if the motorist is with the vehicle we ask them to move on, rather than penalise them. Keeping streets clear is our priority not handing out parking tickets.

“Contrary to what some think, parking attendants in Stoke-on-Trent are not encouraged to reach targets to issue a certain number of penalties, unlike other parts of the country where private companies have been known to offer staff performance bonuses like holidays and cars.”

This year the city’s car parks are free after 6pm during the festive season to help late night Christmas shoppers – but parking attendants will still be on patrol to book selfish motorists who park in the middle of aisles and block other vehicles.

A lot of the abuse hurled at Mick and his colleagues is unprintable, but a favourite from motorists who have just acquired a yellow ticket is: “How do you sleep at night?”

Mick simply replies: “Horlicks.”

That reference to the TV commercial for the bedtime drink usually produces a smile! ■

Our City

Highways team are ready to cope with the worst conditions of winter CITY Council highways teams are geared up to keep traffic flowing in the city – no matter what the winter weather brings.

Sophisticated monitoring equipment and local knowledge are used to decide when the city’s fleet of nine gritters are mobilised.

Monitoring technology alerts the duty manager if the temperature drops to one degree centigrade.

If roads are wet and temperatures are set to drop further, then the gritters are sent out.

On a typical call out they spread 54 tonnes of salt on 405 miles of the city’s highways – main roads, bus routes and hospitals are all given priority.

The depot at Cromer Road is the nerve centre of the operation and 31 fully trained drivers are on 24-hour standby from the beginning of November to the end of April.

Two huge stockpiles of salt totalling 1,800 tonnes are kept at depots at Federation Road, Burslem, and Booth Street, Stoke – sufficient for 34 call-outs and supplies are always replenished in good time.

Also 400 yellow roadside grit bins are strategically located at known trouble spots like hilly areas.

This year a trailer mounted gritter has been added to the fleet so it can treat stretches of roads where it would be difficult for conventional gritters to reach.

Councillor Mervin Smith, regeneration portfolio holder, said: “The team is ready to cope with any conditions that winter can bring.

They may not always be 100 per cent successful, but the people of the city can be sure the team will give 100 per cent effort to keep the city moving.”

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6 Our City

DECEMBER 2007

Dr Frank Hollywood with an amazing blue trifle.

Residents played key role in award of £400m contract

EDICATED residents have played a crucial role in awarding the City Council's biggest ever contract for services.

D A trifling matter turned Christmas food blue WHAT do you do if your Christmas trifle turns blue? Well, don’t worry – there could be a perfectly digestible explanation.

County analyst Dr Frank Hollywood recalls the strange case a traditional trifle – made with orange jelly, tinned fruit and pink blancmange – which morphed overnight into a bright blue alien concoction. The bemused housewife who prepared the festive fayre for her family took the blue blob to the city council’s trading standards department believing it to be contaminated – possibly radioactive.

Dr Hollywood – who carries out scientific analysis work for Stoke-on-Trent City Council – launched a painstaking investigation for the clues as to what caused the phenomenon.

The surprising answer to the mystery was discovered in the fruit which had absorbed tin from the can. The tin reacted with a colourant in the orange jelly, turning it blue – which diffused, making the fruit and blancmange blue.

“It was a million-to-one chance that the fruit should absorb such a significant amount of tin and that it reacted with the jelly,” Dr Hollywood told Placer.“The fruit and the trifle were quite edible but bright blue is not the most appetising of colours.”

Dr Hollywood also investigated another festive culinery mystery – the worrying case of the green chicken. However, I won’t go into that now... I don’t want to put you off your Christmas food!

Museum orange attracts interest around the globe THE most famous orange in the world has all other fruit peeled after tens of millions of people worldwide read about the new exhibit at the Potteries Museum and Art Gallery.

News of the 116-year-old orange – taken down the pit on the day of a tragic explosion which killed Joseph Roberts and kept by his family in his memory before being gifted to the city – spread rapidly as Our City was distributed.

More than six million people read about the story on the BBC’s global news website, TV crews from as far afield as Canada and South America picked up on the story, national newspapers were on the case and even the networks in Kazakhstan featured my exclusive.

Now the orange has gone on display at the museum. Deb Klemperer, the museum’s collections officer (local history) said: “We thought the story was special, but no-one expected such global interest. Now thousands of visitors can see the piece of fruit that made headlines around the world.”

In the dog house...

IN an attempt to get a fixed penalty parking ticket rescinded, a motorist appealed to the animal lover in us all. He wrote a remorseful letter to the council saying: “Even my dog is ashamed of me – I can’t look him in the eye.” Woof justice – it didn’t work.

They were involved in the development and selection procedures for the £400million, 10 year joint venture to maintain thousands of city council homes in Stoke-on-Trent, as well as dozens of public buildings.

Council tenants Ian Dyke and Jim Gibson joined the team over four years ago. They were involved in considering the options for future service delivery and in the tender evaluation process.

And Stoke-on-Trent’s very own dynamic duo – representing tenants in almost 20,000 city council homes – went the extra mile to make sure the customer’s voice was heard.

They helped city council officers whittle down applications from 19 large companies to a shortlist of two, and took part in the decision to appoint Kier as preferred bidder. They also helped ensure that the workforce currently providing the building maintenance service was sustained and protected. They were also able to make sure tenants’ needs were always a priority during the bidding process.

They even travelled over the UK like mystery customers to visit other city council tenants and find out if the companies bidding to work in Stoke-on-Trent were providing the levels of service our city expects in contracts elsewhere in the country.

“Finance and a lot of the contractual details were very complicated,” explained Ian. “To us it was simple: could they deliver efficient, quality services? In a nutshell, when a tenant reported a repair, would it be carried out quickly, efficiently and courteously?”

Jim continued: “We intervened where necessary and ensured that customer service to tenants remained the first priority.”

Both also made great efforts to make sure the workforce and union matters were addressed appropriately.

Jim explained: “Ian and I were very clear all along that a happy union means a happy workforce and happy workers mean quality service to tenants.”

And both the tenants’ champions believe the new arrangements, to be delivered by a joint venture company formed between the city council and its preferred bidder Kier, is the right way forward

Undoubtedly it will ❛❛ lead to quality services, training and investment and a strong, sustainable TENANT JIM GIBSON workforce.

❜❜

Tenants Jim Gibson, left, and Ian Dyke, right, who represented tenants in the evaluation of bids for the £400m joint venture contract, pictured in the City Services stores at Alton House, Northwood.

“Undoubtedly it will lead to quality services, training and investment and a strong, sustainable workforce.

“The fact that the joint venture company will attract more work from outside the area means the organisation will continue to grow as the number of city council homes in the city reduces, due to the number of tenants buying the homes they previously rented.”

Tenants are also involved in a series of meetings with the city council and Kier as preparations take place for the launch of the new contract in early January.

To the tenant, the changeover will be seamless. Uniforms and vehicles will change in the new year, but tenants will use the same phone number for reporting repairs and the same staff will turn up to carry out maintenance.

Over the coming months and years, there will be significant improvements as the service aims to improve its star rating.

Regular communications, including a detailed leaflet and informative web pages, will be produced to keep city council tenants in touch with the latest developments. ■

DECEMBER 2007

LOCAL MATTERS

Our City

In the wards of Burslem South, Northwood & Birches Head, Hanley West and Shelton.

Hi-tech office boost for start-up businesses A NEW building complex of offices and meeting rooms in Birches Head is giving fledgling businesses the space to expand.

Companies ranging from graphic designers to engineering consultants have snapped up more than half of the office space at The Bridge Centre.

Centre Manager Andrew Thompson said:“We haven’t done any marketing or promotion yet, but you wouldn’t think it because there’s been such a strong spread by word-of-mouth.”

As well as offices, the building boasts hi-tech meeting rooms equipped with projectors and sound and light systems, a 50-seated conference room and 320-seated auditorium. The near million pound development was funded by Advantage West Midlands, the Potters House Church, North Staffordshire Regeneration Zone and Staffordshire Environmental Fund. Andrew said the new workspaces would help entrepreneurs grow their businesses.

Entrepreneurs who think their business might benefit from the Bridge Centre should call 683780 or email andrew.thompson@thebridgecentre.org.uk

Travel Agent Chris Denham studies the heritage panel which highlights the history of the Wedgwood Institute building pictured in the background.

Tourists take a Burslem stroll

TOURIST trail has been unveiled in Burslem to guide visitors through its historic landmarks.

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Nine “heritage panels” across the town are bringing the past alive through text, drawings and archive photographs.

Leaflets have been distributed in tourist centres and community venues around North Staffordshire to promote the trail, as well as places to eat, drink and stay in the mother town.

The project was funded by North

Staffordshire Regeneration Zone, the city council and Burslem businesses.

Moorcroft’s Retail Sales Director Kim Thompson, who was in the project’s working group, said the trail will boost tourism.

She added: “The idea is to raise tourists’ and investors’ awareness of the wealth of creative history in Burslem. The town has iconic buildings and, through this project, they could become key attractions.”

As well as commemorating the past, the project also points to Burslem’s future, showcasing artwork by pupils at

New community centre A NEW community centre has opened up on Rectory Road, Shelton, to give community groups and residents’ associations somewhere to meet. The centre includes car parking and kitchen facilities and is already popular with local residents’ groups and organisations representing the black and minority ethnic communities. To book the room – which has been funded by RENEW – call Neighbourhood Worker Dave Robb on 07841 492 952.

Burslem’s Primary Schools.

Kim said: “It is important that our youngsters generation are incorporated into their town’s culture. This project is not just to show Burslem’s past creativity, but to foreshadow our achievers of tomorrow.”

Former president of Burslem Chamber of Trade Howard Latham said the trail would act as a tour guide that never goes off duty. He added: “Historian Fred Hughes has led some great walking tours for visitors, and the trail acts as a 24 hours a day, seven days a week guide.” ■

Tributes to PC Andy Hill MANY members of the community in the Burslem area have been saddened by the sudden death of local Police Officer PC Andy Hill, pictured. Anyone who wishes to contribute to the book of condolence being compiled by Staffordshire Police can send comments to condolence.book@staffordshire. pnn.police.uk which will be forwarded to the family in due course.

CHRISTMAS AND NEW YEAR PHARMACY OPENING ROTA 2007/08 Pharmacy Alliance Pharmacy, Festival Park Angelway Chemist, Cobridge BHCP Ltd., Burslem Birches Head Pharmacy, Diana Road Boots, Burslem Boots, Festival Park Boots, Hanley Lloyds Pharmacy, Hanley Lloyds Pharmacy, 84 Upper, Hanley Lloyds Pharmacy, Shelton P Williams, Burslem P Williams, Hanley P Williams, Stoke Road, Shelton Queen Street Pharmacy, Burslem Superdrug, Hanley Tesco, Hanley Waterloo Pharmacy, Cobridge

Telephone

Christmas Eve

Christmas Day

Boxing Day

New Year's Eve

New Year's Day

01782 262201 01782 280037 01782 814197 01782 263730 01782 837576 01782 284125 01782 213271 01782 212682 01782 266229 01782 848670 01782 838350 01782 274329 01782 847420 01782 839592 01782 213598 01782 290449 01782 827167

09.00-17.00 09.00-18.30 08.30-18.00 08.30-17.00 09.00-16.00 09.00-18.00 08.30-17.00 08.30-18.00 08.30-18.30 09.00-20.00 09.00-18.00 09.00-18.00 09.00-18.00 09.00-18.15 08.00-17.00 08.30-17.00 08.30-24.00

Closed Closed Closed Closed Closed Closed Closed Closed Closed 10.00-16.00 Closed Closed Closed Closed Closed Closed 08.30-24.00

Closed Closed Closed Closed Closed 10.00-17.00 10.30-16.30 Closed Closed 10.00-18.00 Closed Closed Closed Closed Closed Closed 08.30-24.00

09.00-17.00 09.00-18.30 08.30-18.00 08.30-17.00 09.00-17.30 09.00-18.00 08.30-17.00 08.30-18.00 08.30-18.30 09.00-20.00 09.00-18.00 09.00-18.00 09.00-18.00 09.00-18.15 09.00-17.00 08.30-18.00 08.30-24.00

Closed Closed Closed Closed Closed 10.00-17.00 Closed Closed Closed 10.00-16.00 Closed Closed Closed Closed Closed Closed 08.30-24.00

HEALTH CENTRES Bedford House

01782 425000

Burslem

01782 525700

Cobridge

01782 525893

Hanley

01782 425120

To find other pharmacies in the city which are open over the Christmas holiday, please call NHS Direct on

0845 46 47

or visit www.nhsdirect.nhs.uk or www.nhs.uk

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8

Our City D E C E M B E R 2 0 0 7

Experts encourage breast feeding FIVE breastfeeding experts have been appointed to give new mums additional support. Only 45 per cent of the 3,500 babies born in Stoke-onTrent every year are breastfed at birth.

The facilitators contact all mothers who are breastfeeding on discharge from the University Hospital of North Staffordshire.

A growing number of mothers are taking advantage of this support and feeding their babies in this most normal, natural way.

Research shows babies who are not breastfed may be at greater risk of catching infections and there may be a greater risk of diabetes. For mums who don’t breastfeed, there is potentially a greater risk of ovarian or breast cancer and osteoporosis.

Josephine Locke, who manages the Mum2Mum Network, said: “For millions of years the human race survived because of breast feeding, there was no alternative. It is sometimes difficult to encourage new mums to understand the benefits of breast feeding their baby.

“Many women in Stoke have never known anyone who has breastfed. But a growing number of women are now breastfeeding their babies for at least six months and realising that there are many advantages. We are happy to talk to anyone who would like to know more about breastfeeding.”

Mum2Mum works closely with all city children’s centres and also runs a 24-hour helpline 01782 425893/4, staffed by health professionals, to give advice and support on breastfeeding matters.

Funding to provide more NHS dentists SPECIAL funding worth £650,000 will provide additional NHS dental care in Stoke-on-Trent.

The city’s Primary Care Trust is investing the money to improve services in areas where access to an NHS dentist is weakest. The funding will pay for the equivalent of three fulltime dentists to help address these inequalities.

An exercise to decide who will provide the new services has already attracted interest from 35 organisations, from local practices to national companies. It is hoped the new dentists will be up and working by April 2008.

Stoke-on-Trent Primary Care Trust Head of Planning Ian Gibson said:“We hope it will make a significant difference. We are asking companies who are tendering to put forward their ideas for providing different kinds of services to meet residents’ needs.”

Back at school after their African adventure are Holden Lane High School pupils, back row left to right, Dawn Castrey, Sam Morrey, Mark Tipping and Becky Humphreys, and front row, Joanne Clarke, left, and Charlotte Teece. They are pictured with the Kenyan flag they brought back as a souvenir.

A classroom in Kenya at the school twinned with Holden Lane.

A photograph taken by a pupil while on safari.

College in the Community – New Opportunities for Adults We have courses starting in the New Year in a venue near you…

• COMPUTING Beginner to Advanced, Internet, Email and more…

• ESSENTIAL SKILLS Reading, writing and maths • LANGUAGES French & Spanish • HOBBIES AND LEISURE Keep fit, local history, art and design, craft – plus much more...

Tunstall Neighbourhood College Tel 01782 835032

To find out more see your copy of College Live, contact your local Neighbourhood College or email us: cicenquiries@stokecoll.ac.uk College in the Community is a partnership between Stoke-on-Trent City Council and Stoke on Trent College.

Willfield Neighbourhood College Tel 01782 234620

...just pop in

Longton Neighourhood College Tel 01782 603770

D t y

DECEMBER 2007

Cultural exchange pupils on trip of a lifetime

into Africa C ITY pupils knew it was a once in a lifetime school trip when a baboon crept through the window of their travel coach and made off with their teacher’s lunch.

The group were driving through the wild dust tracks of Kenya this autumn as part of a globe trotting cultural exchange.

Deputy Head Jenny Cordon, of Holden Lane High School, said: “The baboon was so quick that when I turned around I just saw his behind going out the window and the grapes I’d left on my seat were gone.”

Eight pupils aged 14-16 represented Stoke-on-Trent on the trip, visiting schools and landmarks across the country.

The journey, which was funded by donations from the British Council, school fund raising and the pupils themselves, formed part of an ongoing project to build links between the city and the Kenyan capital Nairobi through school twinning and pen pal exchanges.

The youngsters travelled a wide span of the country from crowded city streets to spectacular wildlife on safari.

Holden Lane pupil Mark Tipping said: “Sometimes we were just a couple of metres away from huge African buffalo. We saw monkeys, flamingos and even white rhinos, which are very rare.”

Classmate Joanne Clarke recalled a hyena scavenging on the carcass of a hippo

many times its size.

She added: “The hyena was biting huge chunks out of the hippo. It was quite shocking but we’re really lucky to have seen it.”

Equally unforgettable was meeting students from Nairobi’s schools.

Dawn Castrey said: “One boy told me I was the first white person he had ever spoken to. They have stereotypes of British people the same as some of us do about them – but you only need to talk to someone from that country for all your stereotypes to disappear.”

Her classmate Becky Humphreys agreed: “I think some of the Nairobi students imagined people from Britain were posh and snobby – we soon set them right!”

The students played an active part in events, delivering presentations to packed school assemblies and running a day-long football

Holden Lane pupil Joanne Clarke meeting students in Nairobi.

Our City

Website people will find illuminating A NEW website is being launched to allow residents in Stoke-on-Trent to report faulty street lights and illuminated signs. www.lightsoninstoke.co.uk also allows residents to check on programmed works where they live. It provides easy-to-use maps so residents can pinpoint lights in their street and report any faults to contractors.

The site gives details of response times and is regularly updated with residents’ feedback. It even carries job opportunities in a bid to recruit local people.

The £123 million programme to replace all street lighting columns in Stoke-on-Trent was launched in September 2003.

Around 25,500 of the city’s 38,000 columns will be replaced in the first five years of the 25 year partnership.

Highways planned maintenance manager Malcolm Dawson said: “A freephone hotline, on 0800 3287709, is well used by residents but the website has been set up to offer the public more innovative ways of getting in touch.”

A lightsoninstoke roadshow is set to tour the city to promote the new service.

Hospital complex work on schedule Sightseeing at a market in Nairobi are pupils Dawn Castery, Becky Humphreys and Sam Morrey festival for younger children.

Their work with Kenyan schools brought the country’s poverty into sharp focus.

Holden Lane pupil Sam Morrey said: “Teachers taught geography with one textbook between the whole class, but the students were so keen to learn and proud of their schools and uniforms.”

Jamhuri School, which Holden Lane is twinned with, had only one football team before the visit because it could afford no more than 12 pairs of boots.

Dawn said: “I felt guilty seeing students walking barefoot to school. I wanted to take my shoes off and hand them over.”

Shortly before they travelled to Nairobi, the group filled an industrial

crate with sports equipment, including 30 pairs of football boots, and persuaded ANC Holdings to ship it to Jamhuri for free.

Mrs Cordon said: “I’ve never seen anyone so excited about putting boots on their feet. The students started playing in them immediately and didn’t want to take them off.”

The travellers left something of the Potteries in Jamhuri by kitting out its football team with Port Vale shirts.

A group of Jamhuri pupils will make a return visit to Stoke-on-Trent this Christmas and the city’s young travellers plan to tour schools around the UK to encourage more exchanges with Kenya. ■

If you own your own home or rent it from a private landlord you may be able to claim a grant of up to £2,700 under the warm front scheme.

Do you qualify for a £2,700 grant towards a new heating system in your home?

Apply now for a grant to make you home warmer, healthier, more energy efficient and reduce fuel bills too!

CONSTRUCTION work on a new £70 million Maternity Centre, together with a state-of-the-art Cancer Centre, at the University Hospital of North Staffordshire is on schedule to be completed within two years.

By Christmas, the complex, based at the City General site, will be watertight paving the way for interior work. The new Maternity Centre will be open in spring 2009 with the Cancer Centre set for an autumn opening.

The project forms part of the Hospital’s Fit for the Future Project – the biggest investment in health care in North Staffordshire since the birth of the NHS in 1948.

When the building programme is complete, all the University Hospital services will be housed on the City General site.

Moving up a gear IMPROVING taxi services in Stoke-on-Trent has moved up a gear with the start of consultation on changes proposed by the city council.

Increasing the number of taxis has already been agreed and now the council wants better vehicles and more rigorous tests for drivers.

You may be able to claim if you receive one or more of the following:

✓ Working Tax Credit ✓ Child Tax Credit A warm front grant will pay towards gas, ✓ Attendance Allowance electric or oil central heating in your home. ✓ Disability Living Allowance ✓ Income Support The work will include the ✓ Income-based Jobseeker’s Allowance installation of a combination ✓ Housing Benefit boiler, up to five radiators and all valves and pipework. We ✓ Council Tax Benefit may also repair your exisiting ✓ War Disablement Pension heating system with the grant ✓ Industrial Injuries Disablement Benefit money. ✓ Pension Credit To find out more call between 9am-4.30pm Mon-Fri on Freephone

0800 043 0345

5 Furlong Parade, Burslem, Stoke-on-Trent, Staffordshire, ST6 3AX

9

10

Our City D E C E M B E R 2 0 0 7

LOCAL MATTERS

Western Edition

RESPECT week creates wide-ranging activity POLICE, fire and rescue service and the city council joined forces for a week of action to improve community safety in Shelton South.

Initiatives carried out under the RESPECT action banner included: ● Stop lock letters sent out to residents offering home safety advice: 14 stop locks were issued. ● 122 multi-function alarms were issued and 157 personal safety alarms handed out. ● 147 window alarms were fitted, 100 energy efficient light bulbs and 13 bike locks issued. ● Staffordshire Police undertook 348 hours of high visibility patrols, visited 33 victims of crime, handed out 43 crime reduction packs and engaged with 400 young people through the university. ● The Road Crime Team carried out seven stop searches, issued 35 summons and 33 fixed penalty notices and seized 33 vehicles worth £15,200. ● Fire officers issued 25 deep fat fryers,14 smoke alarms, 40 home safety kits and 100 low energy light bulbs.

Lee Flackett, of the Area Implementation Team, said: “Action across a wide range of issues is appreciated by residents and makes a real difference.”

City park is now ‘Skater Central’

Police contact numbers Western and City Centre It’s easy to get in touch with a local beat bobby or police community support officer (PCSO) via their digital airwave radios. All officers have individual collar numbers which are either four or five digits long.

For officers with four digit numbers dial 08453 30 31 32 then enter ‘0’ followed by the four digit collar number of the officer you need to speak to. No ‘0’ is needed for officers with five digit collar numbers. If the officer is on duty, their radio rings like a mobile phone and you will be connected.

If they are off duty or dealing with victims, witnesses or offenders, your call goes through to the officer’s individual voicemail box.

Remember, in an emergency, dial 999.

NPU commander

LONGPORT AND MIDDLEPORT

Inspector 3720 Jim Wood

PC 4886 PCSO 8959 PCSO 8832

Burslem Police Station, Jackson Street, Burslem, Stoke-on-Trent, ST6 1AF

Tel. 08453 30 20 10 email: southwesternnpu@staffordshire.pnn. police.uk Sgt 4602 Sgt 3840 Sgt 4019

Paul Clarke (Burslem) John Hazeldine (Hanley) Pete Slinn

BIRCHES HEAD EAST PC 0848 Ruth Barlow PCSO 8979 Michelle Chadwick PCSO 16225 Adrian Hemmings BIRCHES HEAD WEST PC 0794 PCSO 8984

Marie Evenson Rebecca Simon

Scott McGrath Helen Rowley Adam van de Sande

NORTHWOOD PC 3829 PCSO 9045

Ian Martin Sue Wall

SHELTON SOUTH PC 4139 Dave Marshall PCSO 16299 Katie Brickley PCSO 6484 Lisa Donachie STAFFORDSHIRE UNIVERSITY PC 4483

Keith Emery

Special constables The Western Neighbourhood Policing Unit is supported by a team of 20 special constables headed by a divisional officer.

BURSLEM AND SNEYD GREEN WEST PC 0896 PCSO 8957 PCSO 6440

Tracy Adams Justine Marsh Wendy Rigby

CITY CENTRE

NPU commander

Inspector 3509 Shaun Kerrigan ETRURIA AND SHELTON NORTH PC 4632 PC 4389 PCSO 8995 PCSO 16230

Andy Mander Guy Wain Lucy Slater Vicky Smith

FOREST PARK PC 805 PCSO 8987 PCSO 8831

Kate Beardmore Liz Old Katie Sullivan

Hanley Police Station, Bethesda Street, Hanley, Stoke-on-Trent, ST1 3DR.

Tel. 08453 30 20 10 email: western.npu@staffordshire.pnn. police.uk Special constables The City Centre Neighbourhood Policing Unit is supported by a team of 13 special constables headed by divisional officer Martin Goodwin.

ENTRAL Forest Park has become an international top spot for skateboarders after a technological blitz on crime and anti-social behaviour in the area.

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Enthusiasts can feel safe using the facility, which is the largest of its kind in Europe, thanks to a new entrance plaza and two ‘dome’ CCTV cameras.

Inspector Jim Wood, who is the Western Neighbourhood Policing Unit Commander, said the development should draw more skaters and film-makers to the park, which already features in a number of videos on the website You Tube.

He added: “When people are filming each other with cameras worth several hundred pounds each, they’re an obvious target for thieves and muggers. The

new surveillance system helps us tackle and prevent these crimes, and makes people feel safer using the park.”

Unlike other CCTV cameras, whose movements are visible from the ground, dome cameras move inside a protective shell.

Inspector Wood said that as well as catching offenders in the act, the cameras also provide a deterrent because offenders cannot glance up to check they are not being watched.

He added: “The cameras aren’t covert – signs tell people they’re there – but they have less of a visual impact on the area and allow us to monitor people without intruding too much.”

The entrance plaza will provide a broad, well-lit route in and out of the park, watched over by CCTV. Inspector Wood said some entrances to the park followed

winding, hedged off paths, which made visitors feel vulnerable. The new entrance is out in the open and should make them feel much safer.”

Measures to follow may include Help Points, which give visitors a direct line to police at the press of a button, and talking cameras which allow operators to issue verbal warnings and commands.

Inspector Wood said: “Talking cameras will be trialled in the city centre before we think about extending them to Forest Park, but they’ve been very successful in other parts of the country, so it could well happen.

“More and more people are choosing to visit the Potteries Shopping Centre then wind down in Forest Park afterwards, so keeping it safe and pleasant is a top priority.” ■

DECEMBER 2007

Our City

11

Clampdown on anti social behaviour over festive holidays

PCSO Marie McCormach and city council Neighbourhood Housing Officer Gareth Baker, left, distribute leaflets about Operation Nemesis to Smallthorne.

Experts help drug users DRUG users are being offered expert help and advice to overcome their substance misuse following the latest phase of the city’s biggest ever crackdown on suspected dealers.

staff from the City Safety Partnership including police, the city’s Primary Care Trust (PCT), City Council departments and Stafford Fire and Rescue service were themselves geared up to offer aid and support to drug users left without dealers and help the community at large come to terms with the aftermath.

Additional treatment was laid on for users as part of the Community Drug Service to support people in overcoming their dependencies. While the PCT revealed there are now 1,360 drug users involved in

treatment programmes – a rise in 120 addicts seeking help since Operation Nemesis began in September.

PCT Chief Executive Graham Urwin said: “We have seen a noticeable increase in the number of people who have contacted the Community Drug Service. We offer people a whole More than 350 Staffordshire range of treatments, including Police officers carried out a supporting them in their own second wave of dawn raids as homes and offering them part of Operation Nemesis. replacement drugs to move A total of 22 arrests were made away from an illegal habit.” and 16 people have been He added: “We have made charged and appeared in court. additional capacity available to But behind the take an extra 50 people into headline-catching raids support treatment immediately.

“But this is a priority for us, so if demand increases then we will invest more to increase the services available.”

A multi-agency approach has been adopted to look into the impact of the raids on the communities where they take place – including what happens to convicted dealers who are city council tenants.

Linda Boys, Neighbourhood Manager for the Eastern area, who Smallthorne residents Barbara and Stan Brown, right and second has the citywide right, chat to PCSO McCormach, city council Neighbourhood Housing portfolio for crime Officer Gareth Baker, Neighbourhood Manager Linda Boys about the and disorder drugs clampdown spearheaded by Operation Nemesis.

reduction, said: “There are weekly co-ordination meetings between senior managers from the city council, the police and other organisations regarding the aftermath of the Operation Nemesis raids. Each individual arrest and conviction is dealt with on a case by case basis.

Where we believe it is appropriate to evict a convicted dealer we do so – in other cases it may be that circumstances lead to a demoted tenancy or other action.

“The multi-agency approach is working really well and is making for safer communities.

“A lot of the work done in the aftermath of the raids is also paying off. For instance in the hours after these raids took place, PCSOs, housing officers and impact officers were on the streets delivering leaflets to households informing people of what had happened and detailing access to treatment if needed.”

Drug users looking for help can contact the Community Drug Service on 01782 425100 (Hanley), or 01782 427754 (Meir). Anyone with information about drug dealing can call Crimestoppers anonymously on 0800 555 111.

POLICE have pledged to give Christmas revellers a safe night out in Hanley this year by clamping down early on anti social behaviour.

High visibility patrols will be out in the city centre to meet and greet visitors wanting a great night out, and to intervene quickly when things go wrong.

So-called low level disorder, such as urinating in the street, vomiting and swearing could result in an ’on-the-spot’ fine of £80.

Drunkenness and more abusive behaviour will probably lead to arrest and a night in the cells.

Similar action over the last two years has shown that by acting quickly, officers can prevent people from going on to commit more serious offences such as assault and sexual violence.

A pilot scheme of early intervention saw these serious violent crimes reduced by 33 per cent.

Sergeant David Wright said the police wanted to boost Hanley’s night time economy by making sure genuine revellers could enjoy their night out without having to tolerate anti social behaviour.

He said:“Most people visiting Hanley want a great night out, but there is a minority who need to remember that, even though they have had a few drinks, they are responsible for their own actions, they need to take stock of what they are doing and have consideration for the people around them.”

Sgt. Wright said the fixed penalties applied to women as well as men and were meant to reinforce the message that such behaviour would not be tolerated.

He said:“Nobody wants to see people slouched in shop doorways, vomiting and urinating in the street, and nobody wants to hear abusive language.”

Police work closely with licensed premises and the City Council’s CCTV monitoring station via special radio links.

This enables officers on the street to respond quickly to any incidents and to keep an eye on anyone whose behaviour is brought to their attention. Sgt Wright added:“We want the city centre to be a safe and inviting place to come, with a thriving, vibrant economy.

“The message is clear: come and enjoy yourself, but if you overstep the mark, you could be arrested, or hit with an £80 fine which makes it a very expensive night out.”

12 Our City

DECEMBER 2007

COMPETITION

Stoke Community Health Voice Chair Mike Dixon pictured at the University Hospital of North Staffordshire with Senior Staff Nurse Alison Howel.

PANTO STARS... the cast of Cinderella pictured left to right are Jonathan Wilkes (Buttons), West End star Louise Dearman (Cinderella), Signal One’s Andy Goulding (Baron Hardup), Chris Gardner (Prince Charming) and Coronation St and Dinnerladies star Shobna Gulati as the Fairy Godmother.

WIN AN EXCLUSIVE

VIP night

at the Pantomime

OH yes you can... win one of two fantastic prizes in our exclusive Christmas competition!

It’s behind you... first prize is a VIP family night out at the Regent Theatre to see TV and pop star Jonathan Wilkes star in Cinderella and meet the cast. And you can go to the ball with a state-of-theart iPod as the runner up prize.

All you have to do is find the festive words in the grid below, ring them and return the wordsearch with your name, address and telephone number to Pantomime Competition, FREEPOST Our City,

by Tuesday January 2. Winners will be notified by phone. The first correct entry drawn out of the hat wins the panto prize and second scoops the ipod. The Editor’s decision is final and the winner will be announced in the next issue of Our City.

■ Congratulations to Mrs DB Fradley, of Elphinstone Road, Trent Vale, who won a year’s supply of oatcakes in our September competition by correctly identifying a photograph of the picturesque new fountain in Burslem Park.

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G R P O N S A T U R A H T A C G S N O T IVY BALL SNOW STAR BELLS COACH FAIRY HOLLY ROBIN

T U B E Y S L A O R A U

SANTA CANDLE CAROLS GLOBES LIGHTS PRINCE SLEIGH TURKEY BUTTONS

CHESTNUTS PANTOMIME GLASS SLIPPER CINDERELLA STEPMOTHER UGLY SISTERS PUMPKIN FIRTREE

Voice of the people shapes services ORE volunteers are needed in Stoke-on-Trent to help shape health services by joining a patients’ champion group.

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We’re not here to ❛❛ have a go at the PCT. What we can do is signpost the public to the health professionals MIKE DIXON who can help

Public concerns ranging from access to NHS dentists to fears over hospital-borne infections like MRSA and c-difficile are all addressed by Stoke Community Health Voice. The volunteers meet every six weeks together with officers from the Stoke-on-Trent Primary Care Trust to exchange views on a wide range of healthcare issues and discuss concerns raised by public and patients.

They also sit in on many meetings and committees within the PCT, as well as reaching out to many more community organisations to make sure as many views as possible on health services are represented.

Now new members are needed to help the organisation represent even more people across the city.

Stoke Community Health Voice Chair Mike Dixon said: “Our primary role is to interact between patient, public and the PCT. “That’s a massive task because the NHS is such a complex organisation, but what a group of lay people can do is to provide that link in a way that is easy for the people of Stoke-on-Trent to access.

“Anyone is welcome to turn up at one of our meetings and give us their point of view or ask for advice.

“We are a non-confrontational organisation working in partnership with the PCT and patients.

We’re not here to have a go at the PCT, but what we can do is advise and signpost members of the public to the health professionals who can help.”

A recent example relates to changes in dental

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contacts, where many people have found it difficult to find an NHS dentist. Mike said: “There is a function within the PCT which will help and we can put people in touch – that’s how we can get issues resolved.

“In relation to c-difficile and MRSA we have met senior nursing staff at the University Hospital of North Staffordshire to find out what is being done in a way that can be communicated to ordinary people.”

Meetings take place at the Dresden Street Community Centre in Hanley every six weeks on Thursdays between 5.30pm and 7.30pm.

Mike added: “We discuss topical issues and rhose that are not often reported in the media or considered by the public. The NHS is like an iceberg, with most of its bulk not in view.

“It’s our job to bring these important issues to the public’s attention and make sure the people have a say on health care, through direct participation or through public consultation.”

To find out more about the Stoke Community Health Voice or when meetings take place contact the Mal Bailey at the PCT on 01782 227874, or especially if you would like to take part in the organisation’s work contact Mike Dixon on 01782 399714.

DECEMBER 2007

Our City

13

12 safety tips for Christmas TAFFORDSHIRE Fire and Rescue Service has launched its Christmas Fire Safety Campaign.

Statistics show residents are 50 per cent more likely to die in an accidental house fire during the Christmas period than at any other time of the year.

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Area Commander for Stoke-on-Trent, Ralph Matthews said: “We want everyone to have a fantastic Christmas but the festive season does pose a greater number of fire hazards.

“One of the most important messages to get across is to warn parents against taking their batteries out of their smoke alarm to use in toys.

Smoke alarms are there for a reason - they save lives.”

This festive season Staffordshire Fire and Rescue Service is urging people to stay safe and protect their homes from fire by following twelve tips for festive fire safety: ON THE 1ST DAY OF CHRISTMAS: Check your Christmas tree lights conform to the British Standard. Always use an RCD on outdoor electrical equipment (safety device that can save lives by instantly switching off the power).

2ND DAY OF CHRISTMAS: Never place candles near your Christmas tree or furnishings.

Don't leave them burning unattended.

3RD DAY OF CHRISTMAS: Make sure your family and visitors staying for the festive period know what to do in an emergency. Practice a fire escape plan.

4TH DAY OF CHRISTMAS: Decorations can

burn easily – Don’t attach them to lights or heaters.

5TH DAY OF CHRISTMAS: Switch off electrical appliances when not in use, unless they’re designed to stay on. Take special care with Christmas lights. Always switch off and unplug Christmas lights before you go to bed.

6TH DAY OF CHRISTMAS: Celebrate Christmas and New Year safely. The risk of accidents, especially in the kitchen, is greater after alcohol is consumed.

7TH DAY OF CHRISTMAS: Most fires start in the kitchen – never leave cooking unattended.

8TH DAY OF CHRISTMAS: If you are planning to celebrate with fireworks, store them in a metal box, read the instructions, never go back to a lit firework and keep a bucket of water nearby.

9TH DAY OF CHRISTMAS: Make sure cigarettes are completely extinguished.

10TH DAY OF CHRISTMAS: Check the battery in your smoke alarm every week and use Christmas as a reminder to clean it and remove dust.

11TH DAY OF CHRISTMAS: Keep candles, lighters and matches out of reach of children.

12TH DAY OF CHRISTMAS: Take the time to check on elderly relatives and neighbours this Christmas – make sure they are fire safe.

For non emergency enquiries about Staffordshire Fire and Rescue Service contact 08451 22 11 55 or log onto www.staffordshirefire.gov.uk.

In an emergency dial 999.

Looking for a new part-time job supporting our schools?

Access the right health service SOCCER stars are backing a new campaign to encourage residents to use the most appropriate health services this winter.

Every year some people draw on vital NHS resources by turning up at the Accident and Emergency Department with unnecessary complaints from a cut finger to a hangover.

Anyone unsure whether or not to go to the accident and emergency department should call their GP, local pharmacy or NHS Direct.

NHS Direct provides confidential, professional health advice and reassurance and can advise you if you need to seek further attention from a GP or the hospital. Minor injuries can be treated at the Haywood Hospital WalkIn Centre. No appointment is necessary and staff can

provide treatment and advice for minor injuries and illnesses.

The message – supported by players from Stoke City and Port Vale – is for families to stay warm and well by following a few tips: ● Keep a stock of sufficient prescription medicines to last through the Christmas and New Year Bank Holidays. ● A well-stocked medicine chest prepares families for treating the usual winter ailments, from coughs and colds to indigestion and headaches. ● Keep warm by wearing several thin layers of clothes rather than one thick layer – the warmth from your body gets trapped between the layers.

Stoke City striker Mama Sidibe and Port Vale skipper George Pilkington visited the Accident and Emergency Department at the

Santa Claus joins firefighters to promote the use of smoke alarms and fire safety over the Christmas holidays.

COVER PICTURE: Staff Nurse Dawn Harbottle pictured at the Emergency Department with Stoke City’s Mama Sidibe and Port Vale’s George Pilkington.

University Hospital of North Staffordshire to highlight the Christmas health campaign in Stoke-on-Trent.

Malian international Mama said: “A lot of this is common sense but following this advice can make the difference between feeling well and enjoying Christmas or spending the holiday season feeling ill.”

George added: “Christmas is a busy time of year for many health professionals, and the public can help relieve that pressure by only going to A&E in a genuine emergency.”

As the biggest employer in the area we have a whole range of exciting and challenging jobs just waiting for you in our school support services.

From Catering to Cashier, Cleaners to School Crossing Patrol Wardens, – we have them all, hours are variable and wages starts at £6 per hour.

To view our latest jobs and see what’s on offer, visit our new website at:

www.stoke.gov.uk/jobs Or telephone 01782 238204 for further information.

We value diversity in our workforce and positively encourage applications from all sections of the community

14 Our City

DECEMBER 2007

18 weeks waiting times target pledge ATIENTS in Stoke-on-Trent have been promised they will face waiting times of no longer than 18 weeks for their treatment after a GP referral.

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NHS services in North Staffordshire, including the University Hospital of North Staffordshire, the two primary care trusts and Combined Healthcare are working together to hit the target... and then beat it. The aim is to make sure that by March 2008 no patient waits more than 18 weeks from the date they are referred by a GP to the date they are treated.

Special efforts are being made in particularly busy specialties like orthodontics, trauma and orthopaedics.

And professionals across the city are determined not only to meet the targets by March, but to sustain that achievement.

Stoke-on-Trent’s Planned Care Programme Manager Lesley Grannon said: “There is a growing spirit and momentum in the city that achieving a maximum 18 week wait is only the starting point and that we can continue to

improve on that target.”

Members of the public can help hit the waiting time targets by discussing alternatives to hospital treatment with their GP. Investment in primary care in Stoke-on-Trent means treatment is often available close to where patients live.

Lesley Grannon said: “There is the idea that treatment always means seeing a consultant at hospital, but many GPs and practice nurses have special interests and run clinics in the community. Likewise, many pharmacists are highly skilled and offer advice and treatments which can help.”

Health services in North Staffordshire have succeeded in using the Choose and Book scheme to offer patients more choice and the opportunity to reduce waiting times by spreading the load to hospitals with capacity. It also allows patients to make a phone call to check how long they will have to wait to see a consultant.

For more information on health-related issues visit www.nhsdirect.nhs.uk, or telephone 0845 4647.

Civic Centre receptionist Glenys Walker gets in the festive mood to remind everyone of the Christmas opening hours.

Christmas holiday office hours EMERGENCY services at the city council will run 24 hours a day over the Christmas holidays.

Normal Stoke-on-Call services run until 6pm on Christmas Eve, and from 8am to 8pm on the Thursday and Friday of Christmas week. On New Year’s Eve services will run until 6pm, with all council offices back to normal from January 2.

During the public holiday the city council ‘s contact centre operators will

Quartet light up the city

FOOTBALL legend Gordon Banks is pictured above – second left – teaming up with TV and pop star Jonathan Wilkes, Stoke-on-Trent Lord Mayor Councillor Bagh Ali and Santa Claus to turn on Hanley’s festive lights.

Crowds of several thousand turned out in Fountain Square to witness the big moment at 7pm, which was marked by a spectacular fireworks display.

The switch-on followed an evening of events including music, ice sculpting, and a Santa parade with school children and parents in fancy dress from the Victoria Hall to Fountain Square.

be able to help with a range of emergency services. They can be contacted on 01782 234 234.

Anyone who wants to get rid of Christmas rubbish at the council refuse sites is warned that they will be closed on Christmas Day, Boxing Day and New Year’s Day. Otherwise, the sites at Federation Road, Burslem and Campbell Road, Sideway will be open from 9am to 4.30pm.

Community fire safety message A special chorus of Happy Birthday was sung for Gordon Banks, due to turn 70 in December.

He said:“It was an honour to be asked to join in. It was a great evening. The children loved it.

“It’s nice to see Stoke-on-Trent getting things going for Christmas, it gives the place a nice Christmas feel.”

Potteries born Jonathan Wilkes, who is starring in the Regent Theatre’s pantomime, said:“It’s a credit to Stokeon-Trent that so many people have turned out. Everyone is so friendly and festive, I just love being here.”

FIREFIGHTERS are promoting safety messages to the Muslim community during one of their most important religious festivals.

Staffordshire Fire and Rescue Service is targeting safety promotions at Eid ul-Adha, a four-day celebration that takes place from 20 – 23rd December.

Keith Stubbs,

Assistant Area Commander for Stoke-on-Trent said: “During the first Eid celebrations in October we worked closely alongside Muslim leaders to get out fire safety messages and we also distributed Eid cards to the five mosques in the city.

“We are repeating this push again now as during these celebrations a lot of

cooking takes place and so promoting kitchen safety is really important.”

Zafar Iqbal, Leader of the Muslim Focus Group for Stoke-on-Trent says, “We are looking forward to our Eid celebrations and it is reassuring to know that the community now has a much greater awareness of fire safety.”

DECEMBER 2007

Our City

15

LOCAL MATTERS

Western Edition

College starts are close to home EW Year enrolments have begun for an innovative city-wide scheme that brings learning to the doorstep.

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College in the Community is a programme run through a unique partnership between the City Council and Stoke on Trent College.

It offers adults the opportunity to return to study – whether this is to achieve qualifications needed to boost their job prospects, develop their confidence or learn new skills.

There is a range of courses designed to provide the skills that will help people return to employment, all delivered through dozens of community venues around the city.

It doesn’t matter how long people have been out of education as College in the Community can develop essential maths and English skills to put them on the ladder to a new and better career.

Courses are diverse ranging from basic IT and languages and local history to sugarcraft, sewing and reflexology.

Val Hall, Manager of College in the Community said: “We provide learning opportunities for adults who want to study close to home and have a wide range of courses on offer across the city.

“We have already helped thousands of adults to break down the barriers to learning and are now enrolling for our New Year starts.

“We would encourage anyone who is looking for a change in life, or to boost their skills, to get in touch.”

Across Stoke-on-Trent, College in the Community has three main centres. These are: Longton Neighbourhood College, Market Street, Longton; Tunstall Neighbourhood College, Brownhills Road, Tunstall; and Willfield Neighbourhood College, Lauder Place South, Bentilee.For information about New Year starts or general information about College in the Community call: Willfield Neighbourhood College, Lauder Place, Bentilee, ST2 0QN Tel: 01782 234620. Email: adult.learning@stoke.gov.uk Alternatively call Marie Savage on 07760 178495

AN environmental landscaping project has provided a new look and improved security around Etruria Industrial Museum.

Museum staff and residents of adjacent sheltered housing met with the Western Neighbourhood Team about problems of vandalism and anti-social behaviour in the area.

The problem was tackled by clearing away overgrown foliage – used as a hiding place by youths causing a nuisance – as well as tree planting, tidying one of the walkways and creating an attractive archway.

In addition security lighting and CCTV was installed in the museum and sheltered accommodation car parks. Area Solutions Officer Lee Flackett said: “Etruria Industrial Museum is a great asset to the area and we were pleased to be able to help improve the security and environment for staff, visitors and the sheltered housing residents.

“Everyone says the area looks much better, and since the environmental work was carried out there has been a significant reduction in reported incidents of anti-social behaviour.”

YOUR COUNCILLORS Burslem South

DEBRA GRATTON (Lab) (01782) 273370 debra.gratton@ stoke.gov.uk

TED OWEN (Potteries Alliance) (01782) 836486 ted.owen@ stoke.gov.uk

MOHAMMED PERVEZ (Lab) 07919 917632 mohammed. pervez@ stoke.gov.uk

Northwood and Birches Head College in the Community held a Family Learning Day in Hanley City Library. It was attended by over 900 visitors of all ages. Betty Simpson and her granddaughter Jessica are pictured enjoying a good read.

Middleport Police House to strengthen community links

PCSO Adam van de Sande patrols the alleys of Middleport on his bike.

Improvements boost security at museum

A NEW police community house has put Middleport’s neighbourhood officers at the heart of the community.

The end terrace property at 215 Newport Lane will enable the team of two Beat Officers and two Police Community Support Officers to spend more time in the area.

Inspector Jim Wood said the house would strengthen ties between officers and the local people they serve.

He added: “In the past, Middleport’s officers had to come all the way to Burslem station for facilities which they can now access on their community beat.”

The house doubles as a meeting place for the residents’ association and local councillors, ensuring close

contact between police and the public.

Inspector Wood said: “People are welcome to pop into the house and talk to us about anything that concerns them. It gives our officers more opportunities to pick up local information and act on it.”

In addition to the new base, the Middleport police team have also doubled their supply of mountain bikes so that all four officers can patrol on wheels at the same time.

Inspector Wood said: “The first two things people usually ask me are who their neighbourhood officers are and when they’re out on the beat. Bikes put our officers on full display and let people know a dedicated team is watching over their neighbourhood.”

REGINALD BOOTH (Potteries Alliance) (01782) 285063 reginald.booth@ stoke.gov.uk

JEAN BOWERS (Lib Dem) (01782) 262613 jean.bowers@ stoke.gov.uk

KIERAN CLARKE (Lib Dem) (01782) 788010 kieran.clarke@ stoke.gov.uk

Hanley West and Shelton

MARJORIE BATE (Lab) (01782) 314725 marjorie.bate@ stoke.gov.uk

MOHAMMAD IQBAL (Lab) (01782) 266893 mohammad.iqbal@ stoke.gov.uk

ALAN JOYNSON (Lab) (01782) 413683 alan.joynson@ stoke.gov.uk

16

Our City D E C E M B E R 2 0 0 7

LOCAL MATTERS

Emma Wall and Toni Mills hard at work at Warmzone thanks to help from the STACE programme.

Residents join forces to work together AROUND 1,600 residents have a new voice about what is happening in their areas thanks to the launch of the new Middleport, Longport and Dalehall Community Association.

The association was formed mainly as a response to concerns about problems of crime, prostitution, drug activity and anti-social behaviour in the area.

Other issues raised have been lack of facilities such as shops and supermarkets in the area.

However, members will have the opportunity to raise any other issues that concern them.

Initial support was provided by the Western Neighbourhood Team who organised leaflet drops and door knocks to help spread the word about the new association.

After the election of a committee, Mayor Mark Meredith officially launched the association at its first public meeting, which was well attended.

Sarah Hubbard, Customer Involvement Officer with the Western Neighbourhood Team, said:“The response to the Community Association has been encouraging so far.”

If you are interested in joining the Community Association or would like more information telephone 01782 236300.

Western Edition

STACE provides the skills for new jobs

warehousing and logistics, administration, Administration Level 1 with Distinction, social care and CV writing and interview and landed a part time position with techniques.

Warmzone.

Community Joining one of the training programmes Toni said: “Working is better than being Association will not affect your benefits. stuck in the house every day. committee members Here are just two people the STACE “I still have lots of quality time with my Sidney Cookson programme has helped back into child and a great social life. I can’t thank and Frank Wright employment with new skills: STACE enough.”

Help is at hand from STACE – the Skills, Training and Community Single mum Emma Wall was on The STACE team can be contacted Employment programme – that provides Income Support and struggled to manage at the Civic Centre, Stoke-on-Trent, training, skills, individual support and employment and childcare arrangements. phone 01782 236094. job placements to unemployed She joined the six-week STACE Alternatively, there are sessions at residents in Stoke-on-Trent.

Administration training programme and Burslem Local Centre, Brickhouse STACE aims to reduce the number STACE organised childcare and funded Street, Burslem, Wednesdays between of people claiming benefit by helping travelling expenses.

9am and 1pm, or at Hanley Local them find sustainable jobs.

Emma reached NVQ 2 stage and has Centre, Old Hall Street, Hanley, on found a part-time job that suits her The programme has been designed Wednesdays between 2.00pm and childcare needs and allows her to continue to develop the self-confidence of those 4.30pm. Call Quin Reardon-Davis for with her NVQ in Business Administration. taking part, while training them in the more information on 07747 008395. ■ Emma said: “Only six months ago I was skills they need. a single parent struggling on The team can help with a wide range benefits. I’m now a working mum, of issues, including free work based qualified and looking forward to training, work placement, CV writing and achieving Level 3. I’ve now got interview techniques, financial help with confidence and qualifications which travel and childcare and job search and will help my career prospects.”

NORTHWOOD Residents’ Association is applications.

Single mum Toni Mills was also looking forward to a successful second year Now is a great time to find out what struggling on Income Support and after celebrating 12 months’ activity.

STACE can do for you. longing to work again. Thanks to New courses start in January covering Chair Dave Burgess-Pearson paid tribute STACE she passed Business to support from the city council and Staffordshire Police. He said: “We have worked hard with the city council and Our City is published by a police to address issues which make a real partnership of Stoke-on-Trent City Council, Stoke-on-Trent Primary difference to residents like dog fouling, Care Trust, Staffordshire Police and anti-social behaviour and litter.”

Staffordshire Fire and Rescue.

The group wants more residents to join.

To find out more call Dave on 07968 Contact us by mail at FREEPOST Our City or by email at ourcity@stoke.gov.uk or telephone 01782 232900 943002.

HE New Year offers fresh opportunity for unemployed people in the city who want to work but do not have the relevant qualifications or experience.

T

Successful first 12 months