Our behaviours reflect how we interact with each other—the things we do, the words we choose, and, most importantly, the manner in which we express them.
Knowledge, Judgement & Kindness
In reaching the best possible decisions.
Courage, Integrity & Passion
In realising those decisions in the best possible way.
Honesty, Empathy & Determination
In doing so at the best possible time.
• Embracing the opportunity to learn and being prepared to be proved wrong on occasion.
• Sharing knowledge generously and actively supporting the development of others.
• Listening and understanding that everyone has a unique perspective deserving of consideration.
• Considering all available data before reaching a conclusion, taking into account what is known and what is unknown.
• Combining knowledge with common sense and emotional intelligence to inform actions and intentions - Being human.
• Questioning current beliefs and fostering a mindset of openness and curiosity. Promoting teamwork and a solutions-focused approach.
• Choosing the most appropriate course of action based on the information at hand and being open to seeking guidance and support from others.
• Continuing to question the reasons behind things and welcome reflective learning.
• Embracing change and a learning ethos, creating a safe space for mistakes and lessons to be learned without judgement, blame, or negative repercussions.
• Always showing consideration by extending dignity, respect and kindness to others. Remembering, discrimination in any form has no place at St Michael’s Hospice.
• Always being kind. Respect everyone, including yourself. Never forget that kindness can brighten someone’s day.
• Remembering that everyone is doing their best. We all experience off days, but they don’t define us. Let’s be conscious of this and share kindness with one another.
• Adopting a welcome attitude and consistently demonstrate thoughtfulness towards others.
• Being brave enough to openly share thoughts, suggest new ideas, and constructively challenge the status quo.
• Being able to tackle concerns and difficult truths constructively.
• Staying authentic to yourself and the ethos of St Michael’s Hospice; use your voice to advocate for the good.
• Kindness can be expressed through small acts of thoughtfulness, such as offering a listening ear, a helping hand, showing appreciation or a simple smile.
• Treating others as you would like to be treated. Undertake deeds and activities for the sake of doing good rather than in the hope of being recognised for them.
• Standing up and making your voice heard, resisting the temptation to conform and follow the crowd. Using your unique skills and talents to add value to the team.
• Understanding that bravery does not mean being without fear; rather, it is about conquering your fears.
• Showing true grit and perseverance to achieve an end goal/ something important. If one method doesn’t succeed, explore an alternative approach.
• Committing to giving your all every day and showing up regardless of the circumstances!
• Doing what is right, not what is easy.
• Staying focused on the purpose and mission, even in the face of challenges, and remembering why we do what we do.
• Working as a team to achieve goals. Take a break, but do not give up. Establish a healthy work/life balance. Be a role model and inspire others.
