Messenger: Spring/Summer 2024

Spring / Summer

2024

A Tribute to

Dr Richard Miller

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Hospice Care News

Palliative Champions Sustainable Shopping 40 Years of Care

The latest news and developments from across our Hospice.

Expanding our expertise to help care and residential home staff.

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Four students tell us why they LOVE shopping with St Michael’s.

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We celebrate four decades of caring for our community.

Hospice Events

To view or book any of our events, please head to: bit.ly/SMH_EventsandChallenges or scan the QR code.

We invite you to join us at a St Michael’s Hospice event.

Mark your calendars for these essential dates during our Summer season – it’s time to plan ahead!

Remember, additional events are frequently added. For more details, simply scan the QR codes using your smartphone or visit our website at bit.ly/SMH_EventsandChallenges

St Michael’s Hospice

Open Gardens 2024

Growing support for your Hospice

APROCT

12 th MAY

17-19 th

MAY

Open Gardens 2024

RUN Hereford 2024

Plant Fair

Stroll through Herefordshire’s best gardens as returning favourites and beautiful new entries make up this year’s calendar.

Choose from a circular Half Marathon, 10K or 5K, setting off from Hereford Livestock Market.

Browse a wide range of plants grown by professional and amateur gardeners during our extended three-day Plant Fair.

s ue pa rry

15 th JUN Messy Runner Spend this Summer morning getting covered in paint, slime and foam while tackling a fun course full of inflatables.

F E STI VA L

29 th JUN

12 th JUL

Sue Parry Festival

Venus

The Festival that’s more than football. Enjoy summer vibes from the music stage or just watch the six-a-side tournaments hot up.

Spend a midsummer’s night joining our sea of pink-clad ladies as they make their way through Hereford.

22 nd SEP

ALL YEAR

ALL YEAR

Wye Valley Trek

Support Groups

Events & Challenges

Challenge yourself to a 40km walk alongside the beautiful River Wye from Ross-on-Wye to Hereford.

Whether you’re a patient or carer, we have a broad range of support groups offering advice and practical guidance.

This page gives you just a flavour of how you can get involved. Scan the QR code to find the perfect fundraiser for you.

Thank you to our hydration partner, Radnor Hills, for supplying the Hospice with water for over 5,000 event participants this year.

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Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

Welcome..

As you read this, I will have just retired as Chief Executive of St Michael’s. I can honestly say the eight years I’ve spent here have been an absolute honour, and I will remain a keen supporter of the Hospice. I’m sure I don’t need to tell you that this place is very special - you can’t just walk away from it.

As we celebrate our 40th anniversary, it’s incredible to look back at what you’ve helped achieve. From supporting just a few hundred people each year, we now support 2,500 - and that number is continually growing.

It is, of course, sad that two of our co-founders aren’t here to witness their legacy.

I know both Richard Miller and Freda Pearce would have instantly recognised the care, compassion, dignity and respect patients and families receive from their Hospice, and would be delighted we have remained true to their vision of high-quality palliative care for everyone who needs it.

Each person who comes to St Michael’s, either as a volunteer or staff member, joins because they want to make a difference to the lives of those we are privileged to care for.

This very special anniversary is an opportunity to celebrate everything we’ve achieved together. Our 40-year track record of providing outstanding care to tens of thousands of people has only been possible because of the incredible support of the local community, which has funded most of our care.

Without you by our side, many people would not get the care and respect they deserve as they come to the end of their life.

It’s also imperative to say Thank You to the thousands of volunteers and staff who have helped make St Michael’s what it is today. Thank you for giving your time as well as your expertise; for all the hours worked above and beyond what was expected; and most of all for going the extra mile for each patient.

It’s been a privilege to have been Chief Executive of such a wonderful charity.

I wish you well and enjoy Messenger.

M ike Keel

Mike Keel Former Chief Executive

Mike Keel

st-michaels-hospice.org.uk 3

A Tribute to Dr Richard Miller To read our tribute to Dr Richard Miller, please head to: st-michaels-hospice.org.uk/richard-miller or scan the QR code.

Dr Richard Miller was ahead of his time.

A visionary who helped ensure expert free-of-charge hospice care came to Herefordshire.

40 years after witnessing his dream become a reality, Richard sadly died aged 85.

He had been receiving care from St Michael’s which he described as “exceeding even my wildest expectations”.

Here, we pay tribute to the inspirational yet humble man we were proud to call our friend and founder.

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A Tribute to Dr Richard Miller To read our tribute to Dr Richard Miller, please head to: st-michaels-hospice.org.uk/richard-miller or scan the QR code.

The Dream of Hospice Care in Herefordshire Dr Richard Miller saw his dream of bringing hospice care to Herefordshire realised in 1984 when St Michael’s in Bartestree opened its doors.

His interest in end-of-life care had started when he was a medical student, a role which exposed him to several relatively young patients who did not have long to live.

It was in July 1979 when plans for a Hospice in Herefordshire gathered pace. Richard met Freda Pearce, who had just led a successful appeal to raise £90,000 for a body scanner at Cheltenham General Hospital, and was now planning to raise funds for a Hospice in Herefordshire.

Together, they mobilised other supporters and launched several fundraising appeals. This led to the first sod being cut in 1983, and St Michael’s admitting its first patients the following year.

Richard retired from General Practice in 1994, but continued as a St Michael’s Hospice Trustee for a further two decades. In 2018, in recognition of Richard’s incredible contribution to St Michael’s, he was made a Life Patron of the Hospice and remains one of only three people to have received the honour.

In the past year Richard had himself been receiving care from St Michael’s and during this time, he began writing a history of the charity, and in it mentioned the care he was receiving.

“Without exception, they (the nursing staff) are a very special group of people; it was particularly heart-warming to be told a number of times how much they loved working at St Michael’s. Although inevitably there is sadness, I was frequently reminded how much joy there is in the Hospice.”

We will miss Richard immensely. st-michaels-hospice.org.uk 5

A Tribute to Dr Richard Miller To read our tribute to Dr Richard Miller, please head to: st-michaels-hospice.org.uk/richard-miller or scan the QR code.

We are incredibly lucky to have had Richard Miller for our father. His death is a great sad ness to us, but he had been ill for some time and was rea dy to go. The wonderful tribute s from so many people have be en a great comfort and we are very touched by them.

Dad was patient, kind and ful l of insight and empathy. He lived by his values which were, we believe, love and integrity.

He was a GP at Moorfield Ho use Surgery in Hereford for many years. We have lost coun t of the number of people who have told us that Dad su pported them through the bir th of their baby, the death of a lov ed one, or a difficult illness.

As children, we were always be ing asked if we were Dr Miller’s daughters and then cri nging slightly at the gushing comments. We didn’t apprecia te then how lucky we were.

Dad’s work as a GP led him to recognise the need for high quality, end-of-life care, which inspired him to find a team to help build St Michael’s. We are in awe of the drive and determination this must have taken.

Watching the Hospice grow to a phenomenal care system that has supported countless people was the proudest achievement of Dad’s life. Th e care the Hospice team gave him in his last years, and esp ecially the last four days, was astonishing and it was deeply humbling to witness it.

We are so grateful to everyone

involved.

Sophie and Louise

Written by Sophie and Louise, Richard’s daughters

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A Tribute to Dr Richard Miller To read our tribute to Dr Richard Miller, please head to: st-michaels-hospice.org.uk/richard-miller or scan the QR code.

Honouring Richard:

Memorial Service at Hereford Cathedral On Friday 10th May, Richard’s life will be celebrated during a Memorial Service at Hereford Cathedral. Everyone is welcome to attend the event which begins at 2pm and will be led by the Rev Kay Garlick.

Friday 10th May, 2pm, Hereford Cathedral There is no requirement to book places, but those wishing to attend are encouraged to arrive at the Cathedral in plenty of time to secure their place.

Dr Miller’s Poem While attending Day Services at St Michael’s, Richard enjoyed taking part in art and poetry workshops.

One of his poems recalled the day he first saw the site where St Michael’s Hospice would be built.

Richard Miller 30 September, 2022 th

A Day So Happ y

d clear, an t h rig b d ne aw d t a th A September day s, the sun shone on our face e sky, th ss ro ac g in d ud sc s d ou with white cl ect view. while we took in the perf is was where We knew at once that th . we would build our Hospice of my life. s ay d t es pi ap h e th of e It was on st-michaels-hospice.org.uk 7

Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

I am truly honoured and excited to join the St Michael’s family. The warmth of welcome has been overwhelming.

Welcoming Matt Fellows, Our New Chief Executive We’re delighted to welcome our new Chief Executive Matt Fellows to St Michael’s.

Matt joined us in March to replace Mike Keel, who was retiring. He was previously CEO at Age UK Gloucestershire.

Matt has lived in Herefordshire for over ten years with his wife Claire and their four children who are all very much looking forward to joining the St Michael’s family.

In our next Messenger, we will have a full interview with Matt, who will tell us how he’s found his first summer at St Michael’s.

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Five minutes with Matt Fellows: What was your first job?

“My first job was collecting trolleys in a supermarket. There was always a high level of job satisfaction and no one bothered you!“ Who do you support?

“I am a Gloucester Rugby supporter and a former rugby union referee.”

Do you have a hero?

“I don’t really have any heroes per se, but there are people I admire. In years gone by, these might have been guiding

lights in leadership or successful business people. Today I am much more focused on being the best version of me and I learn the most from my children!”

Best piece of advice?

“I have received lots of advice in my life, but it is nearly always contextual. The one thing that has stayed with me and nearly always rings true is to start with ‘why?’“ Fun Fact: “My wife Claire, Sherlock (our youngest son) and I have been vegan since 2021 and we love it.”

Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

The One Show’s Big Thank You! Many of you reading this will be aware of Mike Pullin.

Now, thanks to a feature on one of the country’s most watched TV shows, he is familiar to millions. The unwavering dedication of this 87-year-old Hospice supporter was recognised

by The One Show which surprised him as part of the BBC show’s One Big Thank You series.

The accolade was recognition for decades of fundraising for St Michael’s through the Hospice Angels fundraising group, which was founded by Mike and has now helped bring an astonishing £700,000 into the Hospice.

I never thought the Angels would reach this milestone, I’m just so proud to have been a part of it, but also so grateful to everyone who has supported the Angels over the years.

Mike received a BEM (British Empire Medal) in 2012 in recognition of his charity work.

He graciously says he wouldn’t have achieved the success without his fellow Angels. In truth though, it’s been Mike’s tenacity and dogged determination which has helped the coffers continue to pour in. Not afraid to try new ideas,

Scan the QR code to watch the video Mike’s dedication and loyalty resulted in him being recognised - and surprised - by The One Show in February having been nominated by a close friend. his fundraising has been nothing if not varied.

Just a couple of years ago, while well into his 80s, he completed his tenth skydive. In 2002, he joined his great friend Mick Marshall - who later died at St Michael’s - in an unusual six-day trip from Ledbury to London. A thank you followed at Hellens in Much Marcle which led to the Hellens Garden Festival which to date has raised over £100,000 for St Michael’s.

“Of course, I never thought we would reach £700,000. People are kind, and only too happy to support St Michael’s Hospice, which just tells you how loved and respected the charity is.

It’s been a memorable journey, and one I don’t wish to give up. I’ve met so many wonderful, caring people. I’ve laughed, cried and made so many memories.”

An A-list actress spent a day at St Michael’s to film part of a ground-breaking primetime documentary.

BBC Spotlight!

Silent Witness star Liz Carr spoke to patients, staff and relatives of former patients

as part of a show highlighting the debate on assisted dying.

St Michael’s was chosen to highlight an example of a setting where quality palliative and end-of-life care is provided. An air date is yet to be confirmed. st-michaels-hospice.org.uk 9

Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

Radbournes continues to bloom Spring is here - and so is the St Michael’s Hospice Open Gardens season.

Radbournes, who have backed our Open Gardens programme since 2015.

With 16 dates for your diary this year, there’s never been a better opportunity to enjoy a gentle meander around some of the best gardens in our patch. Our Open Gardens events have become popular fixtures with supporters. In less than a decade, they have helped raise almost £120,000 for St Michael’s. Some gardens return as favourites to our calendar, others are exciting new entries.

“It’s something that fits perfectly with our family business and we have enjoyed watching the programme of Open Gardens grow year on year,” said Kate Radbourne, a member of Radbournes’ senior management team.

One constant, though, is the support of our event sponsor,

Kate has a close personal connection to St Michael’s as the Hospice cared for her father in his final few weeks.

“What I witnessed was wonderful care and support during a very stressful and

When Open Gardens sponsorship was mentioned, Radbournes had no hesitation in agreeing to support it emotional time. I decided from that point on that I would do as much as I could to support St Michael’s in any way.”

This support isn’t just limited to the Open Gardens sponsorship.

Radbournes has aided the growth of the Hospice’s gardens in Bartestree, donating materials to help this special space continue to provide solace and relaxation for patients, their loved ones, and Hospice staff and volunteers.

Scan the QR Code or visit: st-michaels-hospice.org.uk/open-gardens to explore the full range of wonderful gardens awaiting you in our Open Gardens 2024 Programme!

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Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

Bringing Joy to Patients!

It’s important to us that patients continue to do the things they love while staying at St Michael’s. Many enjoy pottering in the garden, but fear they will miss out on their favourite hobby during their stay.

Now, thanks to the installation of raised planters by Ian and David from DM Property Maintenance, our patients can indulge their green-fingered passion just a stone’s throw from their rooms.

The flat, easy access means anyone can enjoy the garden from the comfort of their wheelchair or seat.

“We always ask patients ‘what matters to you?’,” said Kate Stainsby, one of our Occupational Therapists. “And as we live in such a rural and beautiful county, many people love the great outdoors. Being outside can be incredibly therapeutic. Gardening is a big part of so many people’s lives, so we carry out therapeutic horticulture sessions with patients here.

The planters are next to our popular Therapy Greenhouse, which opened last year. It is directly outside the Inpatient Unit (IPU) ensuring easy access, even to patients in their beds.

Spring Splendour with Monty Don Spring may be a time when the more amateur gardener might begin to venture outside to check any damage inflicted by a damp winter.

For our hardy and committed team of volunteer gardeners, though, they have spent the last few months visiting St Michael’s each week to tend to the 1.5-acre plot which is now blossoming with colour as Spring arrives.

What better way, therefore, to take advantage of this beautiful time of year than to make an afternoon of it in the company of TV gardening guru Monty Don. The Hospice supporter will be the star attraction on Saturday 20th April when visitors to St Michael’s can stroll through the gardens, listen to a choir performance, and even enjoy a Cream Tea as part of the admission price.

Growing support for your Hospice

Come and explore our Therapy Garden during the Plant Fair!

Supporters like you make projects like this possible. Your donations and participation at events make a significant impact.

“I love being part of the volunteer gardening team,” said Pat Watkins, one of the first members of the group which has now grown to almost 40. “I’ve made lots of friends here, but it’s the positive effect our work has on patients, their loved ones, staff and fellow volunteers which keeps me coming back.

We’re excited to welcome back Monty.”

Tickets for the event are selling fast. Get yours today! bit.ly/SMH_OG_SMHMonty

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Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

Life begins at 40...

For St Michael’s Hospice Healthcare Assistant Jodie Paskell, it might also be the time her career dream comes true.

Jodie (pictured left) has spent the last two years on a Registered Nurse Degree Apprenticeship, and is due to graduate as a Registered Nurse next year, just as she hits the milestone birthday.

“I feel excited although apprehensive about what’s to come in my final year of studies,” she said. “With continued support from St Michael’s, I know I can get there, and it will be a double celebration with my 40th in the same year!”

Jodie is one of three St Michael’s Healthcare Assistants on the Apprenticeship, alongside Jodie Johnson and Kiah Morgan. They have all spent part of their course on placements in a variety of settings across the county.

“I have had a tremendous amount of support from St Michael’s Hospice during my training, from the Education department helping me with my academic studies, to my fellow colleagues and management staying in contact and sending

It’s made me realise how important palliative care in the community is to me, and that my end goal is to return as a qualified nurse me messages of encouragement. This has been lovely as it makes me feel part of the team even though I have been away on placements.”

Once they have completed the course, the three HCAs will return to St Michael’s as fully-qualified Registered Nurses.

“At St Michael’s, we love to help our staff achieve their career goals,” said Debbie Smithers, the Hospice’s Lead Teacher/Practitioner. “All three have gained valuable experience across a number of settings, which will stand them in good stead. We wish them all the best for the final year of their studies.”

The Wye Valley NHS Trust is funding the courses through an apprenticeship levy, and St Michael’s Hospice is very grateful for this.

The students spent time with our specialist Education team learning more about appropriate care for palliative and end-oflife patients. The students are studying for a BSc Honours in Paramedic Science with the University of Worcester.

Students visit St Michael’s Almost 100 student paramedics covering patches across the West Midlands have spent a day at St Michael’s.

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“It was great to welcome the student paramedics. Their enthusiasm and desire to learn more about palliative and end-of-life care was refreshing, and we’re so glad they found it useful,” said Debbie Smithers, the Hospice’s Lead Teacher/Practitioner.

Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

Navigating Grief Together Sometimes, we all need a bit of support. An arm ‘round the shoulder, or just someone to listen.

Our Counselling team provides help to patients and their loved ones.

Supporting people in a time of grief is one of the most fundamental parts of the support we offer at St Michael’s. Grief can present itself in a variety of ways. We are all different after all.

At St Michael’s, we recognise this and have set-up a new way for people to get to know

Nurturing Care & Creating Bonds A new course at St Michael’s supporting those caring for loved ones with dementia has been described as “invaluable”.

A number of friendships have already been forged during the first ever Carers’ Wellbeing Course, which is held fortnightly over a period of four months. Carers receive support to help them care, as well as having the

our grief support service.

Me and My Grief gives people a chance to meet others in a similar situation, helping them recognise their feelings as a natural response, and giving guidance on how to cope with these emotions.

“Grief can be a confusing time with mixed thoughts and emotions,” said Karen Evans, our Counselling and Bereavement Lead. “We thought it would be good to establish these groups so people can get support in an environment where they can meet others going through a similar experience.”

opportunity to meet others in a similar position.

The person living with dementia, can also attend.

Staff, volunteers and even a local artist keep this group, named the Orchard Club, entertained, stimulated and engaged in a nearby room with a morning of art activity.

“As a carer, I have found wonderful support from the staff, but also meeting and sharing experiences with others who are going through

Groups will be no larger than 12 and people will remain on the list to receive one-toone support, regardless of whether or not they attend Me and My Grief. Those who may benefit from the sessions will be contacted by St Michael’s.

similar situations has been invaluable,” said Wendi, who attends as a carer with her husband, Paul. “We have been taught different ways to relax and relieve the inevitable stress, and all this time, our husbands were being looked after, doing amazing activities, and making friends. This in itself is an amazing relief to know that they are safe.”

For more information on the Carers’ Wellbeing Course, contact the St Michael’s Hospice Hub on 01432 852080.

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Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

“When I heard that there was Palliative Champions training, I was over the moon”

Our Palliative Champions!

Nursing staff across Herefordshire say a St Michael’s Hospice-led course, to improve palliative and end-of-life care knowledge, has boosted confidence and will “make a lasting impression” on patients.

Various nursing homes around the county now have Palliative Champions on their books following completion of the course overseen by Karen Rees, the Hospice’s Care Home Sister.

More than half of Herefordshire’s care homes now have staff who have completed the Hospice’s Palliative Champions Course, with St Michael’s inviting others to sign up. Its aim is to help homes bring about positive changes to improve care and wellbeing for those with a palliative illness, as well as

encouraging nursing staff to talk more with families about their wishes and any concerns they might have.

“We’re delighted to have had such a positive response to this course, those taking part have been so enthusiastic in wanting to improve care for their residents and families,” said Karen.

The Palliative Champions Course includes four sessions offering education on key topic areas: Principles of Palliative Care, Planning Ahead, Symptom Control, and Identifying Dying and Offering Support. These weekly sessions are delivered in 90-minute slots via Zoom by the Education team at St Michael’s in Bartestree.

For more information on our Palliative Champions course, call us on 01432 851000 or email education@smhospicehereford.org.

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“As someone who had previously worked in a labour ward, I found myself not sure what exactly to do when someone was terminally unwell, or end-of-life. I immediately took a keen interest in wanting to know how best to support a resident who was end-of-life, and their family.

“I learnt how to give holistic and person-centred care, and how to support families during this period. I learnt that even when a person was dying it was important to support them in achieving a dignified death. After the training, my confidence was boosted, and with the help of my colleagues I will definitely make a lasting impression to the lives of residents I nurse.”

Nandi Cheyne Moyo

Palliative Champion, Broomy Hill Nursing Home

Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

“I never dreamt I would fall In love again” A couple who met at a St Michael’s bereavement group are getting married.

Romance blossomed between Linda Phillips and Richard Flower during walks and meals with members of a group formed by St Michael’s for people who have lost loved ones. The lovestruck couple will marry in April and have vowed to remember Linda’s husband, Patrick, and Richard’s wife, Tracee, during the ceremony.

We will never forget them, and that’s why we’re honouring them. They have made us who we are.

- Linda

Richard proposed to Linda, who had no hesitation in saying ‘Yes’. They will have two ceremonies; a small official one, then a celebration at the Fisherman’s Arms in Docklow, near Leominster, where members of the bereavement group regularly meet.

The couple say they owe everything to St Michael’s for the care given to Patrick and Tracee, who both died at the Hospice in the Spring of 2022.

“When Patrick reached endof-life, he came to St Michael’s where he spent the last fortnight of his life,” said Linda, who was married to Patrick for 40 years. “He was just a different person after being admitted.

Little things like seeing Patrick sitting up; everything just seemed a bit brighter. The care he received was incredible.”

Tracee had ovarian cancer and died at St Michael’s five days after admission. “I know she was only at St Michael’s for a short time, but she loved being there, and we’re so grateful for the care given to her, and us as a family,” said Richard.

Both Linda and Richard received counselling from St Michael’s, and were invited to get-togethers, including lunches and the Striders and Strollers bereavement walking group which meets monthly at Queenswood Country Park between Hereford and Leominster.

“The first time I went, I sat in the car and wondered whether I could do it,” added

Linda. “But I’m so glad I did.”

Many of the members keep in touch through a WhatsApp group, which Linda describes as “a lifesaver, as everyone understands what you are going through.”

The group often meets up for meals. One evening, Richard offered to give Linda a lift to save her walking in the dark, and this proved to be the start of their relationship.

“At the next Striders and Strollers, we were talking and Richard said he missed having someone to hold hands with,” said Linda.

“So, I held out my hand, and we held hands the whole time. Richard is my reason for living. I love him so much and can’t wait to be his wife.”

The couple took part in our Big Spring Walk to help raise funds for St Michael’s.

You can sponsor them here:

bit.ly/JG_Linda-Richard

Looking for Support or a community to share your experiences with?

See how St Michael’s can help on Page 26, Scan the QR Code or visit: bit.ly/SMH_SupportGroups st-michaels-hospice.org.uk 15

Shop News

To find a full list of our Hospice shops, scan the QR code or head to: bit.ly/SMH_ShopFinder

Welcoming a New Head, Opening New Stores, and Revamping Spaces in 2024 2024 has already been a busy time in the world of St Michael’s Hospice Retail.

Lesley Wilkinson

We are delighted that Lesley Wilkinson accepted the position as Head of Retail in February, bringing with her a wealth of retail expertise and knowledge.

Hereford

After looking for a new site in Hereford city centre for some time, we were delighted to negotiate a 12-month rent-free deal on the former Iceland site in Eign Gate and opened the doors in February. Despite the

winter floods, shoppers were not deterred. They relished the chance to explore over 4,000 square feet of retail space packed full of pre-loved treasures. The opening day saw takings of over £3,500.

Sadly, we waved goodbye to our Holmer Road Home & Living store after more than a decade of trading. Our lease had come to an end and we were not able to stay. We thank the staff, volunteers, customers and donors who made the shop such a huge success.

The Holmer Road team are a true community and we’re so pleased they will remain with St Michael’s at our other retail sites.

The Donation Centre at Whitestone opened to the public at the end of February.

With plenty of free parking and easy access, it’s been great to see the community flock to the site to donate their pre-loved

Whitestone

Near Bartestree

Eign Gate

Hereford City Centre

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goods. We also welcomed volunteers and corporate teams to help with painting and upcycling to get the site ready for the opening of the shop and café, scheduled for early May. Making the site fully accessible is important to us.

To do this, a new passenger lift has been ordered and we will be changing the design of the steps at the front to make it easier for everyone to visit.

Where possible, we are upcycling and restoring fixtures, fittings and counters to keep costs down and maintain our ethos of avoiding items going to landfill. This site will also serve as a satellite education centre to the main Hospice building in Bartestree, just over a mile away, and there is plenty of space to develop a Learning Centre on-site.

Hay-on-Wye

We’re also pleased to have found a new home for our dedicated team of retail volunteers in Hay-on-Wye. The new site is within the craft centre in Hay, next to the main visitor car park, so is a great location for shopping and donating goods. We’re delighted to have a presence again in this area. We plan to be open in time for Easter.

Shop News

To find a full list of our Hospice shops, scan the QR code or head to: bit.ly/SMH_ShopFinder

Guitars strike a chord in eBay auction

6 things to buy second-hand this summer Summer is on its way! If you’re planning a garden party or thinking about updating your wardrobe for the warmer months, pay a visit to your local St Michael’s Hospice charity shop for a spot of sustainable shopping.

Not sure what to look out for?

Here are six of our favourite items, if you are thinking of buying second-hand this summer.

Lightweight clothing: Choosing pre-loved for linen, silk or cotton clothing means you can stay cool in hot weather without paying that brand-new price tag.

Sunglasses: Stylish sunnies or super cool shades, charity shops are a great place to find unique summer accessories that will look great on holiday.

Bags: We have spotted handy holdalls, fashionable tote bags, and practical suitcases in our shops that are perfect for packing for your summer adventures.

Sandals: From comfy children’s sandals to glam summer heels, look for fantastic footwear for the whole family in our shops.

Glassware: Whatever your tipple of choice, you can easily upgrade your summer drinks with sustainably sourced vintage glasses, tumblers, or jugs. We’ve spotted gorgeous handblown pitchers, martini glasses, champagne coupes, and lots more in store.

A house clearance was music to our ears when the items donated included a string of guitars.

The acoustic and electric guitars fetched over £8,200 having been auctioned separately online through our eBay page.

Among the items was a Paul Reed Smith 30th anniversary item which went for £2,700 to a bidder from Nottingham. The other guitars went to successful bidders in the United States, Japan and Slovenia, as well as various UK addresses.

“It was incredible to see such a wide range of guitars, and we’re so grateful to the donor and of course the bidders who through their purchases will be supporting St Michael’s,” said Jack Lewis, our Online Trading Manager.

Serving dishes: Take your summer serving to the next level with pretty platters or salad bowls that look great on a picnic or dining table.

Scan the QR Code or visit: bit.ly/SMH_ShopFinder to find your nearest St Michael’s shop

shop

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Shop News

To find a full list of our Hospice shops, scan the QR code or head to: bit.ly/SMH_ShopFinder

Stylish Sustainability Hereford College of Arts students embrace eco-friendly fashion at St Michael’s Shops!

Our shops attract a wide range of customers, all searching for a bargain and eager to support St Michael’s.

Yet a growing number of young adults are being drawn to our stores for a different reason - to reduce their environmental impact.

As Herefordshire’s largest recycler, we take our commitment to sustainability seriously.

We caught up with a group of Hereford College of Arts (HCA) students who share the same ethos, and can often be found browsing the rails of our Folly Lane shop.

Visit our Folly Lane shop: 3 Prospect Place, Whittern Way, Hereford Open Monday to Friday, 9.30am – 2.30pm.

Our shops now offer 10% student discount!

Charleston Robertson HCA Student

Kae Humphries HCA Student

“We often pop in and have a wander around.

It’s very relaxed in the shop; people don’t glare at you whilst you’re browsing. It’s just a shop where you’re made to feel very welcome, and you can be yourself.

There’s plenty of good finds in there too.”

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“By shopping there, it feels good to know you’re breathing new life into clothes, instead of buying new. It’s very sustainable, you’re not adding to landfill, and you’re supporting a local charity. It’s the different sections of the shop I enjoy, too. I found a CD I was after not long ago, so it’s also a very nostalgic place.”

Beth Sowrey HCA Student

“I really enjoy visiting the Folly Lane shop.

I saw a lovely coat in the window the other day, and there was a sweater with a spider on it which I bought.

It’s just so handy for us.

It stocks great clothes, and by shopping there you’re helping the environment.”

Volunteer for St Michael’s To find out how you can volunteer with St Michael’s visit: bit.ly/SMH_Volunteer or scan the QR code.

Make a world of difference and volunteer in our shops.

To find out more scan the QR code at the top or visit: st-michaels-hospice.org.uk/volunteering-vacancies email: volunteer@smhospicehereford.org or call 01432 852090

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Fabulous Fundraisers

To find out more about fundraising for us, please scan the QR code or head to: bit.ly/SMH_FundraiseForUs

Jo’s Legacy: A Year-Long Fundraiser

The challenges will be tough, but they will be nothing compared to what Jo went through.

St Michael’s supporter Mark Radon is taking on a year-long fundraiser in memory of his darling sister.

She would have turned 40 this year, so to mark this milestone her brother has committed to running a different challenge each month throughout 2024.

“St Michael’s gave such great care to Jo, and that’s why I want to raise this money for them,” said Mark “It would have been her 40th birthday this year so I wanted to do something to mark that and to raise as much money as possible.”

weighted rucksack during each challenge.

He completed his first task in January - the legendary 15-mile Fan Dance over Pen-Y-Fan - a route favoured by would-be SAS candidates.

You can help Mark hit his target by sponsoring him here: bit.ly/JG_MarksChallenge Jo

Mark’s Sister

Jo died last year having been cared for by St Michael’s after suffering brain tumours.

Mark hopes his endeavours will raise £10,000. To make things even more tricky, he will wear a

Conquering the Camino Way

the 70-mile hike will be their respective daughters, Caro and Tanya, who have provided a huge amount of inspiration to their mothers, and helped them realise the importance of exceptional palliative care.

When best friends Celia Hutchings and Viv Lucas attempt to Conquer the Camino Way later this year, they’ll do so with two very special people on their minds.

The pair have signed up to the five-day trek taking place across the famed Spanish route in October, which is already on course to raise thousands of pounds for St Michael’s Hospice.

Close to their hearts during

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“Caro died at St Michael’s last March, aged 38,” said Celia.“She had travelled and worked abroad and was teaching in Spain when she developed a lump on her lung which was later diagnosed as melanoma. Her illness led to three separate stays at St Michael’s.

“Each time Caro came to the Hospice, she was cared for

wonderfully,” added Celia.

For Viv, her daughter, Tanya, was living in Sweden in 2005 when she contracted breast cancer and required palliative care. She died in March 2006.

“The hospital caring for her was absolutely brilliant,” said Viv. “She died aged just 27. From this experience it was clear to me just how vital palliative care is. It’s why I’ve always supported St Michael’s.”

Hospice News

To read our latest news and stories, please head to: bit.ly/SMHLatestNews or scan the QR code.

A heartfelt thanks to our dedicated partners We’re delighted to receive support from an increasing number of corporate supporters. Their help might be sparing us a few hours to ensure an event runs smoothly, or spending half a day in our garden helping maintain our beautiful grounds.

Among our longest-serving is the Herefordshire 4x4 Response group, whose members - clad in their distinctive orange high-vis jackets - have assisted us at countless events from Messy Runner to Big Spring Walk. They’ve even helped us collect and recycle Christmas trees.

We also love welcoming corporate supporters to St Michael’s.

Throughout the year, teams from Handelsbanken, Tyrrells, Cadbury and Morgan cars, among many others, have swapped office life for some time sprucing up our beautiful gardens. Others such as Woodstock, have helped ensure our exciting Whitestone retail project is ready to open.

Could you or your company help?

If so, just get in touch with us by calling our Volunteer Co-ordinator Benjamin Pardoe on 01432 852090 or email bpardoe@smhospicehereford.org

Stitched with Love Our Memory Bears continue to be a source of comfort for younger relatives of patients.

The Bears are given to patients to hand out to those close to them as a tangible memory which lives on for years.

What makes the Bears so eye-catching is the individual hand-made outfits created by our supporters.

One of these creative people is Jenny Macklin, who in just over a year has knitted around 500 of the outfits.

Could you help Jenny create these outfits? If so, contact Carol Pope on 01432 852621

I just love knitting these outfits, and to think it provides a bit of comfort to people means so much - said Jenny (R)

st-michaels-hospice.org.uk 21

St Michael’s: 40 Years of Care To find out how you can join the celebrations scan the QR code or visit: bit.ly/SMH_40Years

It’s our Birthday!

How you can get involved:

“We are 40!”

This year marks a significant milestone for us as we celebrate our 40th anniversary. We’ve come a long way since our humble beginnings in 1984.

As we reflect on four decades of service to our community, we invite you to join us in marking this significant occasion.

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Donate:

Whether you become a regular donor by joining St Michael’s Friends, or make a single donation, every contribution makes a meaningful impact on the lives of those we care for and support.

Attend an event:

From the exhilarating Run Hereford to the tranquil beauty of our Open Gardens, there’s something for everyone to enjoy.

Purchase:

Indulge in a taste of celebration with our exclusive ‘84 gin, hand-crafted and infused with strawberries, in collaboration with Penrhos Spirits.

Share your story:

Share your photos, memories, and experiences of St Michael’s with us, and let’s celebrate the impact of our work together.

Volunteer:

Share your time and skills by becoming a Hospice volunteer. Spare a few hours each week, or join us at one of our events.

St Michael’s: 40 Years of Care To find out how you can join the celebrations scan the QR code or visit: bit.ly/SMH_40Years

Could you be a 40th year pledger?

As we celebrate our milestone birthday, the biggest present we could receive is the funding we need to ensure St Michael’s can continue supporting as many people as possible.

That’s why we’re launching our Caring for the Future campaign. We aim to secure £200,000 from early adopters who will pledge to provide match funding. By becoming a ‘match funder’, you will be helping encourage a further £200,000 from the community when the 40-hour campaign goes live in October.

Scan the QR code to visit our 40th Year campaign page As we embark on the next chapter of our journey, we extend our heartfelt gratitude to each and every one of you for supporting us along the way. Together, we can continue to make a difference in the lives of those facing life-limiting illnesses, ensuring they receive the care and compassion they deserve.

Thanks to the generosity of committed supporter John Osborn CBE, the campaign has its first significant match funder. Could you join him?

To discuss becoming a match giving donor, please contact Rachel Jones, our Income Generation, Marketing and Communications Director on rjones@smhospicehereford.org

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Win with St Michael’s

It’s super easy to join the Lottery! To sign up online please head to: bit.ly/SMH_Lottery, call 01432 852602 or scan the QR code

Change lives!

Just £1 a week will make the world of difference.

BE A WINNER LIKE ANGELA! Each Friday, we make someone’s week by calling them to say they’ve won our £1,000 jackpot in the St Michael’s Hospice Lottery. Reactions are varied, from shrieks of excitement to grunts of disbelief. Often, tears are shed.

Winners tell us that it’s not just news of the cash which makes them teary. Plenty of our supporters have an emotional link to St Michael’s having witnessed care provided to a loved one, sometimes many years previously. Playing the Lottery is their way of saying ‘Thank You’; of maintaining that special bond between themselves and a place they hold dear.

For Angela Warren, just playing each week was enough. Winning a grand was the icing on a cake she never expected to see.

Playing is not going to break the bank, but you know this money is going towards care which is second to none Angela’s experience of the Hospice dates back to 2015 when her mum, Vera, was cared for and died at St Michael’s. “The care she received was just wonderful,” added Angela. “We could never pay back the kindness shown to her whilst there, but supporting St Michael’s by playing the Lottery is just a little way of saying ‘Thank You’.”

To join the St Michael’s Hospice Lottery, and help provide St Michael’s with a guaranteed income each week, just sign up here: bit.ly/SMH_Lottery

24 st-michaels-hospice.org.uk

GB Only | T&Cs Apply

Could you be our next

£1,000 Jackpot winner?

Scan the QR code to play!

Win with St Michael’s

It’s super easy to join the Lottery! To sign up online please head to: bit.ly/SMH_Lottery, call 01432 852602 or scan the QR code

£40,000 raised Our supporters provided us with plenty of festive cheer by helping raise almost £40,000 through the St Michael’s Hospice Big 2023 Christmas Draw.

“It’s a charity very dear to us” Gail and Keith Semple were the winners of the £2,500 Christmas Draw jackpot, and say they couldn’t believe their luck.

“I missed the initial call from St Michael’s because I was rushing for the bus, and had a bag of shopping in my hand,” said Keith, who lives in the Kings Acre area of Hereford.

“They got hold of us later though, when my wife could also listen to the phone call, and we just couldn’t believe it.

“It was a big shock. We don’t usually win an argument, let alone £2,500!”

The couple have four grown-up children and ten grandchildren, who each received a little extra for Christmas. Keith is also planning on putting some of the money towards a campervan.

Gail says the family has a special connection to St Michael’s Hospice.

“My dad spent some respite time at St Michael’s, and my aunty received care there too, so we know all about the good work that is done there.

We always like to support St Michael’s by buying Christmas and Summer Draw tickets, and we play the St Michael’s Hospice Lottery each week too.”

The impressive figure raised has already gone towards providing expert care to those in need across our community, and will help support their loved ones, too.

Thank You Love talking to people and want to make a difference?

We have a great opportunity to join our Lottery team.

With flexible hours, full training and that ‘feelgood’ feeling, why not find out more and apply today.

No experience needed.

Email: lottery@ smhospicehereford.org or scan the QR code

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How we can help you

To find out more about what support St Michael’s Hospice can give you please visit: bit.ly/SMH_SupportGroups or scan the QR code.

St Michael’s Hospice Support Groups: Bereavement Groups Our bereavement groups are open to anyone bereaved in Herefordshire, and are a great way to talk through your feelings with others, all facilitated by our expert team.

St Michael's Hospice offers free support groups for individuals, families, and caregivers confronting terminal illness.

At St Michael's Hospice, we understand that facing a terminal illness can be an immensely challenging journey, not only for the individual directly affected, but also for their loved ones and caregivers. That's why we offer a diverse range of support groups designed to provide comfort, companionship, and practical guidance to families, friends, and carers in Herefordshire. From leisurely walks in serene surroundings to uplifting singing sessions, and even tailored courses for caregivers, our programs cater for a variety of interests and needs.

These gatherings offer a safe space for individuals to share their experiences, find solace in the company of like-minded peers, and navigate the complexities of caring for someone with a terminal illness. Importantly, all our support groups are provided free of charge, ensuring accessibility to anyone in need within our community. At St Michael's Hospice, we believe in fostering a nurturing environment where joy and empathy prevail, empowering each participant to find strength and comfort amidst life's most difficult challenges.

We regularly update and add new support groups, locations, and timings to our support group calendar. For more information or advice about the support groups we offer, or to explore our comprehensive list of support groups, please Scan the QR code, visit: bit.ly/SMH_SupportGroups or call us on: 01432 852080.

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• • •

Come and Chat Group Come and Sing Group Striders & Strollers Group

Support Groups Our new support groups are not just about finding advice, they are about discovering a network of people who truly understand.

• •

Huntington’s Disease Support Group Young Dementia Support Group

Scan the QR code to find the full list of support groups

th e 2024 Saturday 15 Jun

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th Friday 12 July

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Hereford Leisure Centre, HR4 9UD

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We’re always just Call: 01432 852080 a phone call away 24 hours a day, seven days a week Our single-point of access phone number allows you to speak confidentially to members of our clinical team who can provide advice and information on subjects like accessing services and controlling symptoms.

Registered Charity No: 511179