January 28, 2011 Mr. Jerry Okarma Vice President and General Counsel Johnson Controls, Inc. P.O. Box 591 5757 N. Green Bay Milwaukee, WI 53201-0591 Fax: 414.524.2077 Dear Mr. Okarma: The undersigned labor organizations, which represent your employees throughout North America, write to express our concern regarding continuing reports of human rights violations directed at labor rights advocates in the state of Puebla, Mexico, as well as apparent noncompliance by your local management with its agreements signed with the National Union of Mine, Metal, Steel and Allied Workers (SNTMMSSRM). Death threats and intimidation directed against the Workers’ Support Center On December 20, 2010, unidentified robbers broke into the offices of the Worker Support Centre (CAT), a labour rights organization that has been supporting organizing efforts at two Johnson Controls, Inc. (JCI) factories in Puebla, and scrawled the following message on the wall: YOU DO NOT KNOW WHO YOU ARE MESSING WITH. The robbers hacked into the e-mail address of Blanca Velåzquez, CAT's Executive Director, and the CAT institutional account, stole paper and electronic documents, and destroyed equipment, causing more than 200,000 pesos (US$ 16,500) in damage.