How to text your customer for a better response?


This is very easy to text someone to start a communication with them. We all do this in our daily life. When it comes to businesses texting your customers to start a conversation helps to increase trust and lead sales. Then it becomes complicated to text someone. There are so many things you need to consider before sending a professional message to your would-be existing customers.
These are some important points you need to look at before texting any customer.
• When is the right time to ping your customer?
• What is the most effective way to begin texting with your customer?
• How do you introduce yourself or your business to your customer over text?
• Where do we begin the business conversation?
Keep your length concise
Before sending a text, you need to consider its length. The text doesn’t need to be as long as an email. To keep your audience's attention, keep it brief and to the point. We must prefer that you stay within 160 characters, as it is a great rule of thumb to keep your messages concise. Yeah, it is okay to go over occasionally, but not all the time, so be conscious of length. You can use the character counter to send the exact character whenever you are composing messages.

Establish a statement/question pattern
This format helps keep the readers busy. So it becomes crucial when you are sending a series of texts. With the help of this pattern, a company presents the statement first and the question second. Also, this pattern makes the text series easier to read.
