Seek help from online to retrieve suspended Amazon account If you are wondering why Amazon closed my account, the answer is going back in memory lane and unearthing facts that directed to your suspension from the e-commerce platform. Introspection is significant here, because Amazon never punish its members without reasons. You might have unintentionally committed a mistake or violated guidelines and you should try to remember what exactly you have done that angered Amazon. This is the first step towards your resurrection with amazon and you will march forward from here to achieve that, but with the help of an Amazon expert.