Alexa Say,”Sorry Device is Offline” Solution on Alexa Device Offline Check your Wi-Fi connection: Many reason for Alexa device offline such as Alexa Wi-Fi connection is not working, You can here check how to connect Alexa to WiFi network
Check For Internet Outages: Sometimes, the internet is not working and you will face issues with Alexa offline mode., So you need to check the internet data with WiFi network range coverage.
RESTART YOUR ALEXA DEVICE: Restart Alexa Echo device may also you can solve the Alexa Echo dot offline problem. These steps is more important for solution the Alexa is offline.
Check for software Updates: Check Alexa App Setting Update the Alexa App also solves the Alexa device offline mode issues. You can solve the Alexa Setup issues here.
Contact Alexa Support: If your Alexa device is not online then you need to contact the Alexa expert through the Alexa Echo Support service, they will provide the technical solution on Alexa red ring, mute mic, Alexa App setting, etc.
smartdevicehelpline.com