HIFIS How-To Guide

Human Development Council

HIFIS 4 Training Package Tips and tricks to get you going!

If you have any issues/Questions Email the team at hifis@sjhdc.ca

Index

Login Problems? - Page 3 Logging into HIFIS- Page 8 Choosing a Consent Type- Page 9 Searching for a Client- Page 10 Adding a New Client- Page 11 Creating a family(New Client)- Page 12 Creating a family(Known Client)-Page 13 Booking in- Page 14 Recording a Turnaway(Known)-Page 15 Recording a Turnaway(Anon)-Page 16 Updating A Client- Page 17 Updating Housing History- Page 18 Updating Documents On a Client File-Page 19 Completing a SPDAT-Page 20 Adding a Watch Concern- Page 21 Adding an Incident- Page 22 Adding a Conflict- Page 23 Adding a Service Restriction- Page 24 Using the Calls and Visits Module-Page 25 Adding Health Issues- Page 26 Medication Dispensing- Page 27 Various Factors- Page 28 Case Management New Case- Page 29 Case Management New Session- Page 30 Group Activities- Page 31 Adding a Place in HIFIS- Page 32 Pulling a Report in HIFIS- Page 33 Creating a Bulletin-Page 34 Sending a Broadcast-Page 35

Login Page 1

Login problems?

Browser 1.) Seeing the following error message? Or just unable to log into HIFIS? In this document, we are going to try a quick fix before getting a new password link sent to you!

2.)Which Browser are you using?

Take a look at the images below to determine which browser you are using.

Then follow the instruction on which page to go to for that browser.

Chrome? Page 2.

FireFox? Page 3.

Edge? Page 4.

Safari? Page 5.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Login Page 2

Login Problems?

Chrome 1.)Click the 3 circles in the top right Click the 3 dots ,then click More Tools.

Once in the final tab, click the "Clear Browsing History" Option.

2.) Key Shortcut You can also hold CTRL, SHIFT, And DELETE top open the same page.

Click the Time range and change the value to the past 24 Hours, then check the same two boxes as the image on the right.

Finally, click the Clear Cache button on the bottom.

3.)Once the Clear Data button is pressed, try logging in again

Questions or Concerns? Email the team at hifis@sjhdc.ca

Login Page 3

Login Problems?

Firefox 1.)Click the 3 lines in the top right Click the 3 lines, then click Options.

Once you click Options, you will be taken to the General Options Page.

Click the privacy and security tab on the left.

2.)Scroll down to History

3.)Select what to clear!

Scroll down until you find the History section, and click the Clear History button.

Then check the boxes- Cookies, Cache, and Active Logins options and Click Ok.

Click the Time range to clear drop down menu, and select Today.

Once the Ok button is pressed, try logging in again

Questions or Concerns? Email the team at hifis@sjhdc.ca

Login Page 4

Login Problems?

Edge 1.)Click the 3 dots in the top right Then click the Settings option with a picture of a little gear.

On the new page, to the left there are some option tabs. Click the Privacy, Search, and Services.

2.)Find Clear Browsing Data In the Privacy, Search, and Services section, scroll to Clear Browsing Data, and click the Clear History button.

3.)Select what to clear!

Click the Time range to clear, and select Today. Then check the Cookies and other Site Data, and Cached Images and Files and Click Ok.

Once the Ok button is pressed, try logging in again

Questions or Concerns? Email the team at hifis@sjhdc.ca

Login Page 5

Login Problems?

Safari 1.)Open your Safari Then with Safari open, click the Safari tab on the top left of your screen, and click on Preferences.

2.) Click the 3 lines in the top right In the Preferences menu, Click the Advanced tab.

Check the Show Develop Menu in the menu bar at the bottom.

3.)Click the new Develop tab on the top bar Once you click the Develop tab, the final step is to click Empty Caches!

4.)Once the Empty Caches button is pressed, try logging in again

Questions or Concerns? Email the team at hifis@sjhdc.ca

Logging in to the New HIFIS 1.)On your device, go to www.nbintake.ca

2.) Forgot your password?

Simply enter your User Name and Password and click the login button!

Click the Forgot Password Link on the bottom left.

Changing your password is as simple as 2 button clicks away.

You no longer need to choose a provider, your default will automatically be chosen upon login.

3.)Enter your user name 4.)At a different provider? for a reset password link Click the provider name in the top right to get started. to be sent to your email!

Follow the instructions in the reset email.

If you can't find the email, Check your Junk Folder!

Look for your provider name next to your User Name on the Top Right.

Click the service provider name.

4.) Enter your Login Information Then click the Service Provider tab Select your service Provider and click the Login Button to log back in as the selected provider.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Choosing a Consent Type in HIFIS 1.)Coordinated Access + Explicit Consent(Pick this!)

If there was a default consent to strive for every time this consent would be it!

Coordinated Access gives the Client access to many more resources, and could be the difference between them being housed from the BNL, or not.

If a Client seems unsure about what consent to provide, let them know this is their best option to access the most supports.

2.)Inherited Consent If your Client is a minor, Inherited Consent is the correct option to choose.

This means the minor will inherit the consent from their Family Head.

3.)Explicit Consent The Client Agrees to give Consent for their information to be collected and shared in HIFIS. This is important as we need to keep the bigger picture as accurate as possible!

You can share with the Client that any numbers the government uses is anonymized!

Questions or Concerns? Email the team at hifis@sjhdc.ca

4.) DeclinedAnonymous If your Client does not wish to give Consent, this is the option to choose.

Anonymous Clients can either be Clients that wish to share their information with only one provider or, can be used to create an Anonymous Client.

Searching for a Client 1.)Login to Hifis From the main page, you can see the search bar to the top right.

Enter your Client in here by first, last , or full name!

2.)Can't quite remember the client's name?

Click the Front Desk Tab, then Client List to see a list of all clients at your provider.

3.)Filter the Client list Above the Client List, you can choose to Filter by Active, Inactive, Deceased, or All Clients. In this example, we are only showing active clients.

4.) Found your Client?

Click on the Client Name to be taken to the Client Vitals Page, or the House Icon to be taken to Admissions

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Questions or Concerns? Email the team at hifis@sjhdc.ca

Adm issio ns

Double-checking to be sure your client is not already in HIFIS is a key part of keeping the data accurate and up to date.

With an accurate picture of the real-time homeless clients in our community, we can strive to better understand and serve those in need.

Adding a New Client into HIFIS 1.) Client Search it First Search your client's name in the search bar on the top right corner.

You can search them by Last Name, First Name, or Full Name.

Always check first!

2.) Client is not there? Go to the Clients Tab If you've searched for your client and are certain they do not already exist in HIFIS, click the Front Desk Tab and then Clients.

3.) Double-check Once more!

4.)Choose your Client's Consent

Type in your Client's name to perform one last check in HIFIS.

Fill out your new Client's information as accurately as possible.

If you look to the right, it will show any clients whose information matches- green for exact, red for close!

Click the browse button to choose a file to upload for your client's consent.

Don't forget Consent! There are different types of Consent to choose from.

Make sure to fill out a consent.

5.) Fill Out Your Client's Details After you've chosen the Consent, fill out the rest of your Client's information as accurately as possible.

Remember, Fields with a Red Star are neccesary!

If possible, fill out the Housing History information right from the Client Creation .

Click the Save button at the bottom of the page to Save your Client's information and Create a New Client! .

Questions? Concerns? Reach out to the team at hifis@sjhdc.ca

Creating a family in HIFIS- New Client 2.) The Family Tab

1.)Create your client

Here you can see your client's family. Right now it is just your Client as the Family Head

If you're unsure how to do this, there are steps in the Create a Client page.

When ready to save, click Save and Start Family If you want to create a family from a preexisting Client, check out the Creating a Family-Existing Client Page!

3.)Add a member.

Family member already exists in HIFIS? Click Add Member.

Family Member new? Click Create and Add Member.

4.)Choose role and relationship Use the Relationship to Family head tab to set up the relationship.

Use the Family Role tab to enter the Client's role in the family.

Make sure you pick the right role! There are many different types, child, partner, sibling, etc.

Click save and view the family.

Once saved you return to the family overview. You can repeat this process as many times as needed for every member of the family!

Questions or Concerns? Email the team at hifis@sjhdc.ca

Creating a family in HIFIS- Existing Client 1.)Find your client Use the Client Search to find your Client that you wish to start a Family from.

Click the Client Information Tab and then click Family.

If you want to start a family with a brand new Client, check out the Creating a Family in HIFIS- New Client Page!

3.)Add a member.

Family member already exists in HIFIS? Click Add Member to search for relative.

Family Member new? Click Create and Add Member.

2.) The Family Tab From the Family Tab you have two options: Start a new Family, and Join a Family.

If you click Join a family, you then search for the family head of the family you wish to join this Client to.

4.)Choose role and relationship Use the Family Role tab and Relationship to Family Head tab to create your link.

There are many different options!

Child, Sibling, Partner, etc.

Click save and view the family!

Once you filled out all the information, click Save.

Once saved you return to the family overview. You can repeat this process as many times as needed for every member of the family.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Booking a Client in for a Stay 1.)The Admissions Tab

2.) The Admissions List

Click the Front Desk, and then Admissions to be taken to the admission's list.

You're then taken to the Admissions list. Click the Add Book in button to get started

3.)The Book in page

4.)Bed selection

Next, You'll be taken to the book in page. Enter in your Client's name and the Admission Details.

Now you will be on the bed selection page. Click your client to highlight them in Orange, and select a bed to place them.

Once the details are filled in, Click Save

Once placed in a bed the beds' square will highlight green and you can click Save to save your changes.

Placed in the wrong bed? You can move it if you need to!

5.)Back to the History Once you click save you will be taken back to the Admissions page where your new stay will appear.

Confirm it is accurate!

If not, click the pencil icon on the right to edit the stay record.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Recording a TurnawayAnonymous 1.)The Turn Aways Module

2.) The Turnaways Tab

From the home page, click Front Desk and then click Turnaways.

At the bottom, click the add Anonymous turnaway.

Two simple clicks!

3.)Fill in the information as accurately as possible.

4.)Save your information Once you've filled it in, click the Save button at the bottom of the tab.

Saving is as simple as 1 click!

Remember to record the reason for the turnaway.

Any fields with a red star are required.

You will be taken back to the Turnaways tab.

Confirm the turnaway you just added now appears in the list Double check that the information is accurate! If you need to change something, click the Pencil Icon.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Recording a Turnaway- Known Client 1.)The Turn Aways Module From the home page, click Front Desk and then click Turnaways.

2.) The Turnaways Tab At the bottom, click the add Anonymous turnaway.

Two simple clicks!

3.)Search for the Client.

4.)Save your information

Once you enter the Client, their profile will appear on the left.

Once you've filled it in, click the Save button at the bottom of the tab.

Any fields with a red star are required.

Saving is as simple as 1 click!

You will be taken back to the Turnaways list.

Confirm the turnaway you just added now appears in the list Double check that the information is accurate! If you need to change something, click the Pencil Icon.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Updating a Client in HIFIS 1.)Find Your Client.

2.)Client Vitals

From the main page, you can see the search bar to the top right.

On the main Client Vitals Page, click the edit button on the bottom of the page.

Enter your Client in here by first, last, or full name!

3.)Update Changes

4.)Save Changes

Be sure to keep the information as accurate as possible.

When Finished, Scroll to the bottom and click the Save Button.

Remember, Fields with a Red Star are Required!

5.) Double check.

If something looks wrong, click the edit button to update again.

There are other tabs here to explore as well, such as contact info, physical appearance, and comments.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Updating the Housing History 1.)The History Module

2.) The History Tab Here you can see a list of all of the Housing Records.

From the client's main page, click the Client Information tab, and then the Housing History Link.

To add a new record simply click the Add Housing button.

Two simple clicks!

3.)Fill in the information 4.)Save your information as accurately as possible. Once you've filled it in, click the Now you can fill in the Housing History!

Fields with a Red Star are Required in order to save.

Save button at the bottom of the tab to update you Client's Housing History.

Saving is as simple as 1 click!

Try and keep the information as up to date as you can!

If you are viewing a client record and their history needs updating, HIFIS will you remind you with the following prompt!

Clicking the blue housing history link will take you to the housing history tab where you can follow from Step 2!

Questions or Concerns? Email the team at hifis@sjhdc.ca

Updating Documents on a Client's File 1.)Find your Client From the Client Vitals page, click Client Information.

Then Click on Documents.

2.)Review Current Documents Click the Add Document Button to get started.

3.)Click Choose File and Select your File.

4.)Give the file a name and description.

You will then have a popup where you choose the file you wish to upload.

You can also choose whether the file is confidential or not.

Click the Save button when finished.

Back to the Client Documents Tab You should see the new upload you just saved!

If anything looks inaccurate or needs to be changed, click the pencil icon to edit.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Completing an SPDAT in HIFIS 1.)Find Your Client.

2.)Client Vitals

From the main page, you can see the search bar to the top right.

Click the client name to be taken to the Vitals page.

On the main Client Vitals Page, click the Client Management Tab, and then the SPDAT Option.

Enter your Client in here by first, last , or full name!

3.)VI-SPDAT or SPDAT?

4.)Fill out the intake.

There is a tab available for both options.

When Finished, Scroll down to answer the questions with your Client.

Choose the correct tab, and then the type of survey you wish to complete.

The survey can vary. Is it for an adult, a youth, or a family?

If your Client Declines to answer a question, you can toggle the Refused button.

5.) Check the progress tab! 6.) Review your Survey.

As you fill in the survey, you can hover over the tab on the far left to check your progress at any time.

When you save you will be taken to the Display page.

Review the Scorecard and the answers here.

When you're finished, click the Save button at the bottom of the survey to save the SPDAT.

If anything seems out of place, you can edit the SPDAT by clicking the pencil at the bottom of the page.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding a Watch Concern in HIFIS 1.)Find your Client From the Client Vitals Page, Click Client Information and then Various Factors.

Two simple clicks!

2.) Go to the Watch Concerns Tab From here you can see any current watch concerns.

To add a new one, click the Add Watch Concern button on the bottom of the tab.

3.)Enter in the Watch Concern Details

4.)Back to the Watch List

There are many different reasons for a Watch Concern, be sure to pick the most accurate!

Here you can review the new record, and click the Pencil Icon to Edit.

Comment any important Details, and Click Save once finished.

How to tell if a Client has a Watch Concern?

If you look to the left of the Client's name in the Client List, you can see an image of an eye. You can hover over to see the Watch Concern details, or Click the Eye to be taken to the Watch List of that Client. Having a Watch Concern attached is a great way of informing your coworkers, and keeping your Client safe!

Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding an incident in HIFIS 1.)Open the Front Desk

2.)The Incident List

From the main page, you can click Front Desk and then Incidents.

Here you can see all of the incidents recorded at your Service Provider. You can change the Filter options as well.

Click the Add Incident Button to get started.

3.)Add the Client involved Also add any witnesses, if applicable.

Were any emergency services called? Be sure to record them.

4.)Fill all Fields with a Red Star Use the Comments Section to add as much detail surrounding the incident as possible.

Scroll to the bottom and click the Save button when finished.

Fill in the details of the incident as accurately as possible.

4.) Back to the incident list.

Here you can view your Incident ! If anything looks strange or out of place, click the Pencil Icon to edit the record.

Edit

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Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding a conflict in HIFIS 1.)The Conflicts Module

2.) Add a new Conflict

From the Home Page, Click the Front Desk and then click Conflicts.

From this page you can see the history of Conflicts for your provider.

Two simple clicks!

Click the Add Conflict button at the bottom of the page.

3.)Type in your Client's name.

4.)Enter the Counterpart information

Fill out the Conflict information as accurately as possible!

You can enter who is the aggressor of the conflict, and who is the victim.

There are many different conflict types

You must also choose an intensity of the situation.

Scroll to the bottom and click save when finished!

You will then be taken to the Conflict List History for your Client.

The new Conflict should appear here. If you notice anything is incorrect, click the pencil icon to edit the information.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding a Service Restriction 1.)The Service Restrictions Module

2.) Add a new Service Restriction

From the Home Page, Click the Front Desk and then click Service Restricions.

From this page you can see the history of Service Restrictions for your provider.

Two simple clicks!

Click the Add Service Restriction button.

3.)Type in your Client's name.

4.)Enter where the Restriction applies

Fill out the Restriction information as accurately as possible.

Choose a location from the Service Providers List.

Don't forget to add a Restriction Start Date and End Date!

Also, select which modules the Client is to be restricted from.

Select the most accurate Reason for Restriction!

Fill a Comment, and Click Save.

You'll then be taken to the Client's Service Restriction List, with your new Restriction showing.

Something Incorrect? Click the Pencil Icon to edit the record.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Using the Calls and Visits Module 1.)The Calls and Visits Module When you're logged into HIFIS, click the Front Desk and then the Calls and Visits Module.

2.)Enter Client Name Then on the dropdown, select which type of log you wish to make.

Select which type of log, then select Incoming or Outgoing

4.)Nature of Contact

5.)Fill out description.

Next, we specify the nature of the contact.

Once all of the fields are filled out, you can click the save button at the bottom of the page to save the record.

Is it a crisis? A friendly check-in?

Select which option fits best.

Client's Calls and Visits Log You should see your new record on the list.

If you need to change anything, click the pencil icon to edit the record.

If you wish to see all the calls and visits, not just the ones connected to one Client, Click Front Desk, and Calls and Visits Log.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding Client Health Information 1.)The Client Information Tab From the Client Vitals Page, Click Client Information and then the Health Information

2.) Adding a Health Record.

From the Health Issue Tab, Click the Add Health Record to get started.

Select the Client's health issue, and fill out the details as accurately as possible.

3.)Save your Record

4.)Medications

Once all of the details are filled in, click the Save button at the bottom of the page to be taken back to the Health Tab.

There is also the Medication tab from The Client Health page.

Does something look inaccurate? Click the Pencil Icon to Edit the record.

Here you can view and edit medications the Client is receiving.

Want to learn more about adding Medications to a Client's file? Check out the Adding and Dispensing Medication for more!

5.)Dietary Requirements Does your Client require a special diet due to allergies, health, or religious reasons? You can add any Dietary Requirements using this tab.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding and Dispensing Medication

1.)Adding a New Medication.

From the Client Vitals Page, Click Client Information and then Health Information.

From here, click the Medication Tab to View Medications related to your Client.

2.) Fill out the Details Be sure to fill out all of the Fields with a Red Star, they're required to save the Record.

Once all of the details are filled in, click the Save button to be taken back to the Medication Tab.

Click Add Medication to Add a New Record.

3.)Medication Dispensing 4.)Fill in the info Once you've added in your new Medication, Click the Client Management Tab and then Medication Dispensing.

The first step is to enter the date, and who dispensed the medication.

Next, select which dose was given.

Made a mistake? You can undo any record by clicking the reverse symbol to the right of the record!

Reverse

5.)Medication History If at any time you wish to see the history of Medication Dispensing, click the Dispensing History Tab. You can even Filter by Week, Month, Year, or All.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Client InformationVarious Factors 1.)Various Factors From the Client Vitals Page, Click the Client Information Tab, and then Various Factors.

2.) Contributing Factors First, we will take a look at the Contributing factors options.

There are many factors to choose from, such as Eviction, and Anger Managment.

3.)Behavioural Risk If your Client has a known behavioural risk, use this section to add a record.

There are many different options available like vandalism, threats, drugs, and more.

4.)Life Events Use this section to record major events that have impacted your Client.

There are options such as Divorce, Injury, Relocation, and more.

Be sure to check out all of the different Life Events you can record and keep track of in this section.

5.)Why use the Various Factors?

Keeping track of different Events or Factors in your Client's life is an important piece of understanding the bigger picture. The more details you can provide for your colleagues, the better understanding they can have of your Client's Story.

Be sure to explore this section of HIFIS, and discover the various options for each section available to you.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Case Management.

New Case 1.)Find your Client Click Client Management Tab.

2.)Click on Client Management From here you can see all of the cases that are attached to your Client.

Click Add Case.

Then Click Case Management.

3.)Fill in the Details

4.)Set the date, and other options.

Select your name as Case Worker, and choose a Goal from the List that is the most accurate for your Client's Case

You can also choose to have a goal target date or leave it empty if unsure.

Click the Save button to Add the Case to the Client's List.

Display Case Management You should see all of the information for your new Case.

If there are any issues, click the Pencil Icon to edit the Case information.

Looking for how to enter a new session into a case? Check out the Case ManagementNew Session Page!

Questions or Concerns? Email the team at hifis@sjhdc.ca

Case ManagementCreating a New Session 1.)The Sessions Tab From the Display Case Management Page, Click the Sessions tab

2.)Select the Activity There are many to choose from.

Select the one that is best suited for your session.

Click the Add Session Button on the bottom.

4.)Fill in Session Details

5.)Review Session Details

You can also add how much time was spent in this session.

You're taken back to the Case Management Page.

Review the details are correct.

Click the Save button when finished.

Keep up to date!

Remember to add any new sessions in your case as they happen.

Using HIFIS, we can keep track of all of our open cases easily!

Ready to Close the Case? Click the Details tab and Change the Case Status from Open to Closed.

Questions or Concerns? Email the team at hifis@sjhdc.ca

If you need to change anything, Click the Pencil Icon to Edit.

Managing Group Activities 1.)The Group Activities Tab 2.) The Group Activities List Click the Front Desk, and then Group Activities.

You're then taken to the Group Activities List. To view an Activity, Click the picture Icon.

To start a new activity, Click the Add Activity button at the bottom.

3.)Select your activity

4.)Activity Details

There are many different activities to choose from. Do you have an activity in mind that is not in this list?

Email support to have it added!

Next, fill in the Program the Activity is attached to, if applicable.

Once you've filled in the date and time, you can add the expended hours and minutes as well as description.

Click the save button once finished!

5.)Select your Attendees Once you click save you will be taken to the Manage Group Activity Page.

Here you can select the Clients that were to attend the activity, and toggle if they indeed attended or not.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Adding a Place into HIFIS 1.)The Directory of Services

2.) The Service List

From the home page, click the Front Desk Tab and then Directory of Services

From here you can see a list of all the Places Currently in HIFIS.

Two simple clicks!

3.)Filtering the List Click the Filter Options button. You can filter the Directory by any of the options available.

4.)Click the Add Place Button Then fill out all of the required information.

Remember, Fields with a Red Star are necessary to save your field in HIFIS! Saving is as simple as 1 click!

You'll then be taken to the Display Place Page From here, you can review all of the details about the new place.

If anything is incorrect, you can click the Pencil Icon to Edit the Record

Questions or Concerns? Email the team at hifis@sjhdc.ca

Pulling a Report from HIFIS 1.)The Reports Manager

2.) Reports Tabs

The first step? Click the Reports Tab and then Reports Manager.

There are two different Tabs you can choose from: HIFIS Reports, and Custom Reports .

Two simple clicks!

3.)Search for a Report

4.)Enter your Parameters

You can use the Filter to Search for a Report by name.

Found your report? Click the Play Symbol to Run it.

These would be thinks like, what Service Provider you want the Report for, or what dates you are looking to see. Once done, Click the Run Report Button.

Search for Report

Different Reports have different Parameters!

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View and Export your Report From here, you can view your report.

If you need to change some parameters, you can click the Back to Report Generator to Update them.

The Report may be missing images or look a little different in HIFIS. To Export, click the Export button to export your report to PDF or a file type of your choice.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Creating a Bulletin in HIFIS 1.)The Bulletins Menu

2.)Click on the Communications tab.

As soon as you log into HIFIS, you will be shown any current bulletins for your shelter.

Once in the Bulletins list, click the Add Bulletin button on the bottom left.

Then click Bulletins.

Click the picture option highlighted here to view more information about the Bulletin!

3.)Adding the Bulletin.

4.)Save your Bulletin

Fill in the information as it applies to the Bulletin you wish to post. All of the Areas with a Red Star are required, but try and keep the Bulletin as detailed as possible!

Once filled out, you can click the Save button at the bottom to save and post your Bulletin.

You can also click Send to All Providers if need be.

Back to the Bulletin List.

You should see your new Bulletin appear in the list! If something seems incorrect, click the pencil icon to edit your Bulletin.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Sending a Broadcast in HIFIS 1.)The Communications Tab

2.) Enter in Broadcast Details

From the Home Page, Click the Communications, and then Broadcast.

Click send when you're finished!

Two simple clicks!

Your Broadcast will appear to anyone who logs in!

You will be able to see your broadcast in the top right corner. It is highlighted orange and will appear for anyone who is logged in at the time of the broadcast, or within 2 hours of it being sent.

Questions or Concerns? Email the team at hifis@sjhdc.ca

Prepared by Kathleen LeBlanc with the Human Development Council, a local social planning council that coordinates and promotes social development in New Brunswick. Copes of the guide are available from:

Human Development Council www.sjhdc.ca 139 Prince Edward St. Saint John, NB Canada E2E 3S3 506-634-1673