













Honorable Mayor, Members of the City Council, and South Jordan Residents:
As your City Manager, I remain focused on fulfilling your strategic priorities and striving to make South Jordan a model city. In 2024, we achieved significant progress on key goals and celebrated milestones worth recognizing. From advancing infrastructure projects that improve traffic mobility to initiatives securing the future of our water supply, this year has seen meaningful strides toward long-term objectives.
This Annual Report highlights these accomplishments, organized around our city’s
strategic priorities of creating a safe community, delivering reliable public infrastructure, providing desirable amenities & open space, fostering economic development, engaging the community, representing responsible governance, balancing the regulatory environment, and ensuring sustainable growth.
The report reflects achievements both large and small—some were years in the making, others were completed this year, and some remain ongoing as we work through 2025 and beyond.
Our mission is to provide service-oriented, responsible government, consistent with the community’s values, priorities, and expectations for a high quality of life, enhancing the City’s fiscal health, providing professional and innovative services, and managing the City’s resources, while planning for the future.
In 2024, we prioritized maintaining the high standard of living as we progressed on major projects that will positively impact our future.
You will see these priorities evident throughout this report.
Looking ahead, our employees will continue to operate as a cohesive team, with collaboration and support from the Mayor and City Council as essential elements of our success.
Respectfully,
DUSTIN LEWIS
CITY MANAGER
TERESA COOK
DIRECTOR OF HUMAN RESOURCES
BRAD KLAVANO
DIRECTOR OF ENGINEERING/CITY ENGINEER
RYAN LOOSE
CITY ATTORNEY
DON TINGEY
DIRECTOR OF STRATEGY & BUDGET
MELINDA NAGAI SEAGER
DIRECTOR OF ADMINISTRATIVE SERVICES
STEVEN SCHAEFERMEYER
DIRECTOR OF PLANNING
JASON RASMUSSEN
ASSISTANT CITY MANAGER
BRIAN PREECE
DIRECTOR OF CITY COMMERCE & SUSTAINABILITY
RAYMOND GARRISON
DIRECTOR OF PUBLIC WORKS
JANELL PAYNE
DIRECTOR OF RECREATION
JEFF CARR
POLICE CHIEF
CHRIS DAWSON
FIRE CHIEF
SUNIL K. NAIDU
CHIEF FINANCIAL OFFICER/BUDGET OFFICER
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South Jordan continues to reinforce balanced governance and raise the bar on fiscal responsibility, earning awards for financial reporting and operating efficiently to meet residents’ needs.”
–Council Member Patrick Harris, District 1
Residents who rated the service from South Jordan for their tax dollar as “Excellent” or “Good” 73%
• Preserved Open Space: A rezone of Glenmoor Golf Course made it possible for the business to improve its facilities and generate new revenue, while preserving the open space in the area.
• Helping Business Grow: A development agreement amendment allowed Merit Medical to grow its business by expanding its distribution building, now under construction.
• Simplified Restaurant Regulation: Ordinance 2024-01 eliminated conditional use for restaurants in zones where they are expected and desired, making it easier and more cost-effective for new businesses.
The City received numerous recognitions for its transparency and accountability in city finances.
• Certificate of Achievement for Excellence in Financial Reporting Award for Fiscal Year 2023 ACFR
• Popular Annual Financial Reporting Award for Fiscal Year 2023 PAFR
• Distinguished Budget Award for Fiscal Year 2025
In Fiscal Year 2024, South Jordan reduced employee turnover by 1.6%, ensuring stability and continuity in delivering the services residents rely on. The City also achieved a 4.2% medical insurance renewal rate, reflecting a healthy workforce and saving taxpayer dollars. These efforts prioritize employee well-being while maximizing resources to better serve the community.
Learn more about our strategic priorities
South Jordan continues to focus on sustainable growth. In 2024, we advanced conservation efforts and strengthened our public infrastructure. Through careful planning and collaboration, we are ensuring city resources can support our thriving city for years to come.”
–Council Member Jason T. McGuire, District 5
Residents who rated South Jordan in “developing and maintaining reliable utility systems, transportation needs, and facilities” as “Excellent” or “Good”
Your Water Division works to ensure future water supply and to be a good steward of existing resources.
• Water Conservation Rebates: 204
• Residential Sq. ft. Grass Removal: 108,403
• Culinary Leaks Repaired: 114
• New Water Tank Designed: 1
Your Sanitation Division worked to keep neighborhoods clean even in unexpected circumstances.
• Delivered 2,035 Neighborhood Dumpsters & 35 Tumbleweed Dumpsters
• Spring Cleanup ‒ 1,088 tons of waste removed citywide
Your Streets Division worked to keep roads smooth and sidewalks safe.
• 3,880 Snow Plow Hours & 522 Potholes filled: Improved road contitions for safer winter driving
• 49,214 sq. ft. of sidewalk replaced & 644 Trip Hazards Repaired: Enhanced pedestrian safety and accessibility
Your Building Division worked to help move building forward in the city in a safe way.
• Commercial Permits Issued: 104
• Residential Permits Issued: 488
• Other Permits Issued: 1,378
• Total Building Inspections: 25,937
· U-111 (Bacchus Highway) Realignment
› UDOT re-aligning U-111 from South Jordan Parkway to 12600 South
› Will initially create 3 lanes of travel
› Construction planned for spring 2025–fall 2026
› Future plans include 5 lanes of travel and a multiuse path
· Shields Lane (9800 South) Development Study
› The study explores walking, biking, and trail improvements for what will be a key east-west corridor for active transportation
› Public surveys, open houses, and stakeholder input were gathered in 2024
› Implementation planning process to begin in 2025
Residents who say that traffic flow is the MOST important aspect of life for the City to address. 30%
· Bangerter & 9800 South Interchange
› Bangerter to go under 9800 South
› Pedestrian bridge reinstalled
› East-west closure: December 2024 (~9 months)
› Completion: Late fall 2025
After more than a decade of planning and collaboration the city unveiled Pure SoJo to the public. The purification demonstration facility is the first in the state to be permitted to recycle drinking water. This innovative project is a critical step in addressing water scarcity and educating the community about sustainable water management.
The City launched public access to the demonstration and education facility with a “First Taste Event” in March 2024. The facility and project highlight South Jordan’s proactive approach to sustainability and showcase the city as a leader in water innovation.
“
We’ve proven that this process is safe, reliable, and sustainable, and the State
of Utah agrees.”
–Mayor Dawn R. Ramsey
• First facility in Utah permitted to allow drinking of recycled purified water
• Key partners were the Department of Water Quality, Carollo Engineers, and the University of Utah
• Tours were launched to educate the public about water reuse and sustainability
• Pure SoJo Facility Tours since the March 21, 2024 event - 16 tours, 140 visitors
• AWARDS
• National ACEC Honor Award
• Utah ACEC Grand Award
• Finalist for 3 separate Utah PRSA Golden Spike Awards
Learn more about our strategic priorities
This year, South Jordan enhanced social media engagement and strengthened committee volunteer opportunities. We’re grateful for our dedicated volunteers, whose involvement has helped foster community pride and a shared sense of responsibility.”
–Council Member Tamara Zander, District 4
Residents who said they would rate South Jordan in “Communicating effectively with residents” as “Excellent” or “Good” 78%
February 22, 2024
Mayor Dawn R. Ramsey’s first formal State of the City highlighted key achievements, including the new baseball stadium, an entertainment district, and strengthened education partnerships. The event celebrated the JustServe Global Cities Award and outlined infrastructure projects supporting growth and sustainability.
· Most Successful Organic Social Media Post: Reached 120,000 people with posts spotlighting and increasing awareness of City amenities.
· Increased Instagram Engagement:
Reach
2023: 34,100 –> 2024: 116,300
Increase: 240%
· 5-Year Special Edition Annual Report Mailed to All Residents: Ensured accessibility to information on the City’s progress.
· Award: Received the top award in the state in the Crisis Communication category from the Utah Public Relations Society of America.
VVisits
2023: 8,800 –> 2024: 11,900
Increase: 34%
Speakers included:
• Jay Francis, President & CEO of South Valley Chamber
• Dawn R. Ramsey, Mayor of the City of South Jordan
• Dr. Anthony Godfrey, Superintendent of the Jordan School District
• Steve Starks, CEO of The Larry H. Miller Company
• Heath Bradley, Global Manager of JustServe
• Burgess Owens, U.S. Congressman
In 2024, South Jordan proudly received the Healthy Utah Community designation, recognizing our city’s commitment to promoting physical, mental, and social wellbeing. The City’s initiatives encourage residents by supporting
active lifestyles, healthy food access, and mental well-being. These efforts include the SoJo Race Series, the Winter Fitness Challenge, the Farmers Market, and senior meal programs.
This milestone also marked the launch of our Healthy South Jordan coalition, further solidifying South Jordan as a place where residents thrive in every aspect of health and wellness. Anyone working or living in South Jordan with an interest is encouraged to contact the city to join the coalition.
The SoJo Race Series, a year-round collection of fun and challenging events such as kids’ runs, 5Ks, and 10Ks, helps residents stay motivated and active throughout the year.
· 2023 Race Participants: 2,480 | 2024 Race Participants: 2,710
· 2023 Resident Participants: 40% | 2024 Resident Participants: 36%
Learn more about our strategic priorities
· Senior Programs Attendance – Record in 2024 2023: 17,588 –> 2024: 21,389 | Increase: 19%
· Senior Programs Newsletter Email & Text Messaging Launched: Improved communication and engagement with seniors.
· Senior Center Month: Engaged seniors in meaningful activities.
» Senior Health Fair: Participation increased by 43%. It provided valuable health resources like vaccinations, screenings, and information to seniors in the community.
» Generation Day Event:
» Breakfast Participation Increased 40%
» Lunch Participation Increased 37%
» Sock Hop Participation Increased 66%
· Successful Gale Museum Rebranding Effort: Increased resident awareness of this free amenity.
· Record-breaking Gale Museum Attendance: 2023 Attendance: 12,001 > 2024 Attendance: 20,075 | Increase: 67%
Residents who rate South Jordan in providing opportunities to participate in City events, programs, and activities as “Excellent” or “Good” 87%
By adding several new amenities this year, we’re enriching our parks and open spaces. We’ve invested in quality facilities and community programs, which enhance our residents’ quality of life and strengthen our city’s unique sense of place.”
–Mayor Dawn R. Ramsey
· Set 8 new monthly revenue records
· 2024 Completed Projects:
» Remodeled sawmill on mini golf course
» Improved and repaired batting cage backstop
» Installed new pergola on mini golf course
· First Tee youth golf program: 2023: 380 –> 2024: 421 Increase: 10%
· SoJo Summerfest Attendance
2023: 27.8k –> 2024: 33.2k | Increase: 28%
· Pumpkin Promenade
Attendance 2023: 1,875 –> 2024: 4,050 | Increase: 116%
· Light the Night Attendance
2023: 2,500 –> 2024: 2,750 | Increase: 10%
· Movies in the Moonlight Attendance
2023: 9,122 (10 movies) –> 2024: 11,240 (8 movies) | Increase: 10%
Movies in the Moonlight will be moved to Highland Park in 2025
· Two Theatrical Productions: Joseph and the Amazing Technicolor Dreamcoat & Blithe Spirit
· New Murals Installed: 9
· NEW EVENT - Art Swap Artists brought art, networked, and traded pieces
· Art on the Towne Participation & Attendance: 520
The Dowdle Puzzle Mural was unveiled at Heritage Park on May 31, 2024
· Installed New Playground at Prospector Park
· Flipped a Mile of Park Strip on 10400 S
· Six Pickleball Courts Under Construction at East Riverfront Park
· $2 Million Grant obtained for Bingham Creek Regional Trail
· 3 Park Restroom Remodels
· $1 Million Contribution Toward Swim Lanes at Salt Lake County-run South Jordan Fitness and Aquatic Center
This year, South Jordan strengthened its economy by attracting quality employers and investing in sustainable growth, ensuring our city remains a premier place to live and thrive.”
–Council Member Donald J. Shelton, District 3
Strider Technologies, located at 10355 S. Jordan Gateway #600, expanded in 2024, adding 152 new jobs with an average wage of $138,000 and 30,000 square feet of new office space.
In 2024, businesses continued to open in one of South Jordan’s newest business centers—North Shore Village Center located at 4690 W Boardwalk Road— including Beard Papa’s, Sukihana, Tonic Method, Chip Cookies, and Jed’s Barbershop.
Other Businesses Added in 2024
· Evolve Wellness, 10382 South Jordan Gateway, Suite #150
· Side of Aloha, 11580 S District Main Dr.
· Aston Martin & Lotus Dealerships Added Under Salt Lake City Motocars Banner, 1231 W South Jordan Parkway
Scan for South Jordan City Featured Businesses
City Launched New Two-Part Economic Development Video Series
· Dine with Dawn - Features restaurants and eateries in South Jordan
· Brick-and-Mortar - Features non-food businesses in South Jordan
Corporate Citizen of the Year Award
Gardner Company & Arbor Commercial Real Estate
Positioned for optimal accessibility, the Ballpark is surrounded by key transportation features: South Jordan Parkway and Lake Avenue to the north and south, TRAX to the east, and Mountain View Corridor (MVC) to the west. Improvements include:
• New TRAX Stop: A Red Line stop next to the ballpark.
• Improved MVC Access: Lake Avenue and South Jordan Parkway will have direct connections to parking lots and U-turn lanes for easy access.
• Expanded Trails: New pathways on South Jordan Parkway and Lake Ave for walking and biking.
• Traffic Studies: Ensuring roads maintain efficient service levels.
The South Jordan urban center, which Larry H. Miller Company is developing, will be anchored by the new ballpark and evolve into a central hub for business, culture, and entertainment. Soon to be
This is a place that is going to grow, it has an incredible city, it has incredible leaders, and this is a place that is in the path of progress.”
–Steve Starks, CEO of Larry H. Miller Company at South Jordan’s 2024 State of the City Event surrounded by thousands of potential customers and employees, it will offer a vibrant mix of amenities, housing, and opportunities for businesses and residents alike.
The City’s vision for the urban center, rooted in a now 20-year-old Master Development Agreement, is reaching a new stage with this development, which will result in amazing amenities and opportunities.
• Family Entertainment: America First Square with its outdoor plaza, the new Bees Ballpark, Megaplex Cinema Entertainment Center, and an open-air performance venue.
• Dynamic Amenities: Dining, shopping, live music, ice skating, holiday lights, movie nights, and ball games.
• Business Opportunities: 5,000+ square feet retail/food spaces, 100,000+ square feet office space, and a vibrant setting ideal for industries like entertainment, hospitality, health, and tech.
• Residential Growth: 300+ housing units for a diverse workforce.
Learn more about our strategic priorities
South Jordan has deepened its commitment to a safe and engaging community over the past year. By enhancing emergency response, community engagement, and fostering shared responsibility, we’ve worked to create a city where everyone feels secure and supported.”
–Council Member Kathie Johnson, District 2
Residents who rated the City’s performance in “Providing a safe community” as “Excellent” or “Good” 89%
10-10-10 Traffic Enforcement Initiative
· 335 extra enforcement operations conducted at 20 targeted locations
· Made traffic stops and addressed speeding, stop sign, and stop light violations.
· Resulted in additional arrests and vehicle impounds
· 117 deployments in 2024 for critical incidents, including missing children searches, aggravated burglary and other responses, SWAT overwatch and command post support
Pedestrian Safety Blitz - October 31
· Conducted a 5-hour operation
· 62 vehicle stops were made for drivers improperly entering crosswalks
· Over 50% of stops were for improper entry into crosswalks while pedestrians were present
This program continues to explore new technologies and healthcare trends, ensuring top-level emergency care for patients.
· RSI Variance Approved: Utah Bureau of EMS approved the Critical Care Paramedic Program for rapid sequence intubation in the field, enhancing advanced airway management capabilities.
Emergency Response Improvements
In collaboration with mutual aid partners, the Fire Department has worked to improve response times.
· GPS-Based Dispatching: The closest appropriate units are dispatched to high-priority calls using GPS regardless of agency.
· New App for Efficiency: The Valley Emergency Communication Center developed a new phone app that provides first responders with real-time incident details from 911 call takers, improving situational awareness and ensuring they have critical information during emergencies.
· Responder Wellness Training: Hosted National Fallen Firefighters Foundation’s “Taking Care of Our Own” class, focusing on mental wellness and preparedness for line-of-duty injuries or fatalities.
· National Extrication Training: Hosted Gary Sinise Foundation’s class on large commercial vehicle accident extrication, attended by students from multiple countries, teaching critical stabilization and rescue techniques.
Fire Fighters, Paramedics, and EMTs hired: 8
Interfacility Transfers: 1,905
Calls for Service: 8,056
Reflecting on this past year, I am filled with pride for all that our city has achieved together. South Jordan is thriving, thanks to the dedication of our residents, city staff, and leadership. In 2024, we held our very first State of the City event, which featured conversations with key stakeholders and lawmakers that revealed a clear and positive future for our city. It was an honor to connect with so many of you and highlight our city’s and my own personal commitment to building a bright future.
In addition to this milestone, I had the privilege of launching a special two-part economic development video series. The first part we’ve called “Dine with Dawn, where I’ve enjoyed showcasing some of South Jordan’s amazing local restaurants. And the second features non-food brick-and-mortar businesses. Supporting our businesses is essential to our city’s growth and economic vitality, and I encourage all residents to shop local (#shopsojo) and explore the vibrant options right here in our community.
We’ve seen remarkable developments in South Jordan this year,
from our Healthy Utah Community designation—thanks to initiatives like the Farmers Market and the SoJo Race Series—to the rebranding of the Gale Museum, which offers free, family-friendly, interactive experiences. Our arts programs have flourished, with the South Jordan Arts Council bringing two theatrical productions to life. I personally had the pleasure of narrating Joseph and the Amazing Technicolor Dreamcoat, and seeing the talent in our community was truly inspiring.
South Jordan’s emphasis on health and outdoor recreation is evident in projects like the Bingham Creek Trail extension. I was pleased to host U.S. Congressmen John Curtis and Burgess Owens as they visited to see the trail, which will connect to other key trails, expanding access for biking, walking, and more. Other major improvements, such as the 9800 South Bangerter interchange, the Shields Lane study for active transportation, and the U-111 realignment, will enhance mobility, safety, and accessibility for all our residents.
Exciting developments are on the horizon, including the construction of the new Bees Ballpark and the
USU Bastian Center. These projects will bring family-friendly entertain ment, economic opportunities, and a unique educational asset to our community, further improving our quality of life.
For our senior residents, programs at the South Jordan Community Center, like Generation Day and the Senior Health & Wellness Fair, have continued to bring our community closer together and supporting all ages in living healthy, active lives.
spirit of South Jordan, a community that constantly inspires me.
This year, I was incredibly humbled to be recognized by Utah Business as one of the 30 Women to Watch in 2024. I believe this recognition
Thank you to each of you who contribute to making South Jordan the remarkable place it is. I am grateful for the opportunity to serve as your
Greetings, District 1! It’s been an exciting year in South Jordan, and I’m thrilled to share some highlights from our district and the city.
We’re adding six new pickleball courts at East Riverfront Park, providing a great spot to stay active and connect with others. South Jordan’s recent Healthy Utah Community designation, supported by events like the SoJo Race Series, reflects our city’s focus on health and wellness.
The upcoming USU Bastian Center, formerly the Salt Lake County Equestrian Center, will be a fantastic educational and community resource for all ages. We also celebrated a successful National Night Out Against Crime with our Police
Department, emphasizing our commitment to safety.
Senior programs have grown, with events like Generation Day and the Senior Health & Wellness Fair showcasing our strong community spirit. Meanwhile, the new Bees Ballpark is shaping up to be a beautiful venue, bringing fresh energy to South Jordan’s economic and entertainment landscape.
Events like SoJo Summerfest, Pumpkin Promenade, and Light the Night continue to impress, reflecting the vibrancy of our community.
Thank you, District 1, for your involvement and support. It’s an honor to serve you!
Hello, District 2 Residents! It’s been an exciting year for South Jordan and an eventful one for my first year back on the City Council as your council member.
In our district, the Shields Lane Development Study is exploring ways to transform Shields Lane into a safer, more accessible transportation corridor between I-15 and Bangerter Highway. I’ve enjoyed working with many of you on this pivotal project. Construction at the 9800 South interchange on Bangerter Highway is also underway to improve traffic flow—thank you for your patience during this process.
This year, I toured the new Bees Ballpark and USU Bastian Center. These developments will bring South Jordan economic growth, entertainment, and educational opportunities.
South Jordan earned the Healthy Utah Community designation, supported by events like the Farmer’s Market, which brings fresh produce to residents and supports
local growers. The newly rebranded Gale Museum in District 2 offers improved interactive exhibits, local history, and kid-friendly displays—all free to the public.
Lastly, the installation of Google Fiber is complete, providing highspeed internet to our neighborhoods and supporting future growth.
Thank you, District 2, for making our community an incredible place to live. It’s an honor to represent you!
Asyour Council Member, I’m dedicated to ensuring a bright future for South Jordan. This year, I was proud to support the Pure SoJo water purification initiative, a vital project securing our water future. The program has gained attention, with tours increasing as schools and community groups learn about its potential impact.
Bingham Creek Regional Park hosted programming on its new fields, including our own SoJo Soccer League, while progress on the Bingham Creek Trail now connects the park to Bingham Rim Road, expanding access to our city’s natural beauty. The 9800 South interchange project is ongoing, but the pedestrian bridge is complete,
making much-needed pedestrian routes available again.
I toured two major developments this year—the USU Bastian Center and the Bees Ballpark—both bringing educational, economic, and entertainment opportunities to our community. As liaison to the Senior Advisory Committee, I’m proud to see our senior programs thrive, offering enriching events and resources.
From vibrant citywide events to innovative projects, South Jordan is moving forward, and I’m honored to be part of it. Thank you for your support, District 3. Together, we’re building a positive future.
As the representative of South Jordan’s largest and fastestgrowing district, I’m committed to ensuring your voices are heard and that you feel connected to our city. To our new residents, I encourage you to attend City Council meetings and stay engaged with the qualities that make South Jordan special.
This year, I toured two exciting developments: the Bees Ballpark and USU Bastian Center. These projects will bring amenities, opportunities, and experiences that enhance our quality of life and boost economic growth.
We’re proud of our Healthy Utah Community designation, thanks to programs like the Farmers Market and SoJo Race Series, which promote wellness and community connection. The addition of six pickleball courts at East Riverfront
Park further underscores our commitment to health and fitness.
In District 4, the UDOT U-111 realignment project will improve transportation and support our growing west side. Local businesses, like those at The District shopping center, play a vital role in our economy, supporting parks and city services. I encourage you to shop locally to help our community thrive.
City events like SoJo Summerfest, Spring Spectacular, and Light the Night continue to bring us together. Don’t miss South Jordan’s new Dowdle puzzle—see if you can spot me and other city leaders in the artwork!
Thank you, District 4, for your support. It’s an honor to represent you, and I look forward to what we’ll achieve together.
Representing the residents of District 5 is an honor. In addition to regular City Council responsibilities, I represent the city on the Utah League of Cities and Towns Legislative Policy Committee (LPC) and as the City Council liaison to the South Jordan Arts Council. Serving on LPC allows me to weigh in on state legislative issues to ensure your vision for our city and state is heard. As the liaison to the South Jordan Arts Council, I was thrilled that, once again, we were able to partner with Sandbox Theatre and offer two fantastic shows filled with local talent—Joseph and the Amazing Technicolor Dreamcoat and Blithe Spirit. And in 2025, you can “bet your bottom dollar” that “the sun’ll come out” for even more amazing shows!
South Jordan’s art scene extends beyond the theater with events like the Annual Art Show, Art on the Towne, and the crowd-pleasing Killer Keyz Dueling Pianos. Additionally, the Arts Council commissioned new
utility box wraps and a mural along the Jordan River Trail near Mulligans.
This year also brought the rebranding of the Gale Center as the Gale Museum. The rebranding enhances the Gale Museum’s role as a familyfriendly, interactive, and historical space that’s free for all to enjoy.
Thank you for being part of what makes District 5 truly exceptional. I’m honored to serve you and look forward to working together to build an even more vibrant community.
“In 2024, South Jordan continued to thrive through smart growth and innovation, but most of all through our engaged community members who remain committed to our city’s future success.”
–Mayor Dawn R . Ramsey
Mayor
Dawn R. Ramsey
District 1
Council Member
Patrick Harris
District 2
Council Member
Kathie L. Johnson
District 3
Council Member
Donald J. Shelton
District 4
Council Member
Tamara Zander
District 5
Council Member
Jason T. McGuire