Tom n Toms Coffee Hong Kong Company Introduction

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C O M PA N Y

INTRODUCTION 公司介紹

W A R M

WARMTH I N CUS TOME R SE RV ICE

有溫度的服務

A R O M AT I C H A N D - C R A F T E D C O F F E E

香濃手調咖啡

REFRESHING FOOD

清新健康食品

MADE IN KORE A

源自韓國

BRAND INTRODUCTION 品牌介紹

STORE D E TA I L S 商店細節 S T O R E I N F O R M AT I O N 商 店 資 訊 HONG KONG MARK E T 香港市場 INTERIOR DESIGN 室內設計 F E AT U R E W A L L

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MENU 餐單及產品 COFFEE 咖啡 TOAS T 吐司 PIZZ A 薄餅 BE VER AGE 手調飲料 MERCHANDISE 產品

SERVICE AND QUALIT Y 品質及服務 SERV ICE AND QUALIT Y

品質發服務

E N V I R O N M E N TA L LY F R I E N D LY 環 保

PROMOTIONS 推廣活動

BRAND INTRODUC TION 品牌介紹

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TOM N TOMS COFFEE is a well-known cof fee brand originated from Korean, with over 500 stores worldwide. We were opened in Hong Kong in 2016, dedicating to provide a unique Korean cof fee house experience with warmth ser vices to our customers. Our aromatic cof fee beans are skillfully roasted in our own workshop in Korea to ensure the best taste and quality. Also, all our stores ser ve freshly prepared toast and pizza.

TOM N TOMS COFFEE 是韓國擁有超高人氣的連 鎖咖啡店品牌，全球共有超 過 500 間分店。我們於 2016 年初登陸香 港，為每 位客人 送 上獨一無二的韓 式 Cafe 體驗及 提 供最有溫 度的服務！我們的咖啡豆均來自韓國自家工場，並以獨 特 技 術 烘 焙，致 力為 每 位 顧客 製作口感 豐富的 優 質咖啡飲 品。全 線 分店均提 供 即場 焗製的小食，包括人氣吐司及韓風 薄餅。

Original specialty coffee brand, TOM N TOMS COFFEE shows you the best of Korean Coffee Culture

獨特的專業咖啡品牌，TOM N TOMS COFFEE 為大眾展現 最好的咖啡文化

STORE D E TA I L S 商店細節

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S T O R E I N F O R M AT I O N 商 店 資 訊 TOM N TOMS COFFEE is an international cof fee brand, with establishment all around the world, including United States, Autralia, China, Singapore.

Thailand, Mongolia and Armenia.

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TOM N TOMS COFFEE 的全球化業務不斷擴張，已在如美國、澳 洲、中國、新 加坡、泰國、蒙古和亞 美 尼亞等國家設 立 海 外分店，其國際知名度亦隨之不斷提 升。

2010

2020

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500

TOM N TOMS COFFEE, a TOP coffee brand, with global expansion beyond Korea TOM N TOMS COFFEE，一 個步入全球化的國際頂級咖啡 品牌

STORE D E TA I L S 商店細節

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H O N G KO N G M A R K E T 香港市場

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TOM N TOMS COFFEE is dedicated in promoting Korean cof fee culture and great ser vice. Therefore, our development strategic is simple – convenient location with comfor table seating. We are currently operating 4 stores in Hong Kong, including The ONE Branch, Tuen Mun Town Plaza Branch, Times Square branch, and Citywalk Branch.

TOM N TOMS COFFEE 專注推廣 韓國咖啡文化及 提 供 優 質服務。我們的發展 方針十分清晰 — 方便客人的地點及舒適的室內空間。現時香 港已有四間分店， 分別設 於 T h e O n e、屯門市廣場、時代廣場及 荃 新 天地。

Let’s witness the all-sided development of TOM N TOMS COFFEE Hong Kong in the immediate future 香港市場的拓展即將全面展開

STORE D E TA I L S 商店細節

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INTERIOR DESIGN 室內設計

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The design of ever y branch of TOM N TOMS COFFEE is oversee by TNTS DESIGN, one of Korea’s best café interior consulting company.

Comfor table seating, spacious environment with a modern theme, combining with ef ficient layout, we aim to always deliver convenience and pleasance to all our customers. 每間 TO M N TO M S C O FFEE 的室內設計都由韓國最好的餐飲 業室內設計 公司 T N T S D ES IG N 負責。透過 採用舒適的座位、充足的空間、流行的設計元 素，配 上高效的佈局設計，務求為顧客 提 供最 合適的體驗。

Designed by Korean top cafe interior

由韓國餐飲業室內設計專家設計的最優空間

experts

間佈局

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F E AT U R E W A L L 主 題 牆

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Apar t from the consistent excellent design input from top designers from Korea, TOM N TOMS COFFEE also seek local exper ts to bring dif ferent visual excitement to ever y visitor. In dif ferent shops, local designers have demonstrated their own interpretation of what TOM N TOMS COFFEE stands for, by using dif ferent methods, to create the interac tive feature walls, which are ver y well-appreciated by the young audiences. 除了採 用指定的韓國設計元素外，TO M N TO M S C O FFEE 也與不同的本 地設 計 師 合 作，為 每 位光 顧 的 客人帶 來 視 覺 上 的 衝 擊。設 計 師 在 每 間 分店，在 主 題 牆上使 用不同的手法來 展示他們想象中的 TO M N TO M S C O FFEE 精神。圖 像設計強調與目標 顧客群之間的互動性，可供 顧客作 社 交媒體打卡之用。

QUALIT Y AND SERVICE 品質及服務

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SE RV ICE 服務

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TOM N TOMS COFFEE takes an initiating role in the Korean cof fee industr y through professional operation and management with exper ts in each field and provide dif ferent ser vices such as free Wi-Fi, call to order and mobile charger. In order to dif ferentiate from the competitors, TOM N TOMS COFFEE continues to improve the customer’s satisfac tor y by providing great ser vices, comfor table environment and a relaxing atmosphere .

TOM N TOMS COFFEE 扮演著韓 式咖啡市場行業領軍者的角色，提出如免費 無 線 上 網、外賣及手 提電話 充 電等服務。旗 下 專 家學 者擁有全面 而豐富的學 識 及營 運 經 驗，致 力不 斷提 高專業 的營 運 管 理水平。我們營 造 舒 適 的 環 境 和 令人 身心放 鬆 的 氣 氛，以求保 護 好 顧 客最 高 滿意 度，這 就 是我們自始至 終領 先 於 同 業 競爭者的秘訣。

Key to success of TOM N TOMS COFFEE: “We Ant Customers Needs”

TO M N TO MS COFFEE 成功的秘密“我們預期顧客

ticipate

客的需求”

QUALIT Y AND SERVICE 品質及服務

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E N V I R O N M E N TA L LY F R I E N D LY 環 保

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Apar t from providing an excellent cup of cof fee, TOM N TOMS COFFEE also tr y the best to do our par t for the environment. We have always been tr ying new ways to minimize wastage and use more eco-friendly utensils. To encourage our customers, TOM N TOMS COFFEE brings a wide range of Korean Impor ted special edition tumblers, and provide discount to customers who bring their own containers when purchasing any beverages. In the future, TOM N TOMS COFFEE will keep exploring more ways to operate while protec ting our Ear th at the same time.

TOM N TOMS COFFEE 在專注生 產優 質咖啡的同時，亦不忘 致力採取不同 的環保措施，從不同層面入手鼓 勵顧客支持環保。除了積極 減 廢 外， TOM N TOMS COFFEE 提 供自攜隨行杯購買手調飲品折扣優 惠，同時發 售韓國總 店入 口的隨行杯。在消耗品物料 選擇方面，大部分 TOM N TOMS COFFEE 的餐巾 及杯 套 均由可循 環 再用之物 料 製 成。在 將 來 的日子，我們 會 繼 續 努力尋 求更 多 對地 球 環境更有幫助的營運 方式。

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餐單及產品

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COFFEE 咖啡

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Our beans are selec ted from cof fee farmers around the world, and all roasted in TOM N TOMS COFFEE’s own workshops in Korea. Only the right amount is produced each time to ensure the flavor and charac teristic of the blend can be kept at the prefec t state.

To ensure the consistence of our espresso, our baristas use a specially impor ted Italian cof fee machine, which is a hybrid of automatic cof fee grinder and professional Italian espresso maker. Freshly grounded cof fee is added and made in to espresso shots right away. Also, the amount and pressure of water are automatically adjusted to match with the grounded cof fee ever y time.

TOM N TOMS COFFEE 的專業買家從全球不同的咖啡農 夫 處搜羅優貿的咖啡 豆，再 經由在韓國的自家工場加工烘 炒。每次只會按照 用量生 產，再用特別獨立 小包包 裝，務求 TOM N TOMS COFFEE 咖啡的最 佳 風 味和特質都可份百以保 存。 為確保 每一杯咖啡都 維持同一個高水準， TOM N TOMS COFFEE 每間分店都 採 用特別由義大利入口的咖啡 機。TOM N TOMS COFFEE 專業的咖啡師小心 監 察和 不 斷 微 調，透 過 咖 啡 機自動 的 量 重、磨 豆、填 壓、蒸 煮、過 濾，一氣 呵 成 的製作每杯 義式 濃縮咖啡。

All the coffee beans used at TOM N TOMS COFFEE are freshly imported from Korea to produce the top quality Korean style coffee

TO M N TO MS CO FFE E 咖啡豆由韓國直接進口，製作出 高水準的韓國咖啡

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T O A S T 吐司

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To make our toasted bread, TOM N TOMS COFFEE source loaf locally, which is freshly made ever y day. The loaf is cut in our shop, spread with a generous amount of flavored but ter, then toasted for its crunch sur face and chewy center.

If you are looking for a genuine Korean taste, you must tr y the signature Garlic But ter Bread, the mix of sweetness of honey and intense garlic flavor really hit the spot! Also, do not miss the Honey Cheese Bread, which is made using 3 types of cheese combining with a hint of basil.

TOMNTOMS COFFEE also provide seasonal new toasted bread for more excitement to your taste buds!

TOM N TOMS COFFEE 跟從韓國當地的食譜，每天在本 地生 產新鮮的麵包。 麵包在 送 到分店後才進行人手切割，再加上自家調 味牛油，烘 焙出外脆、內軟的 TO M N TO M S C O FFEE 招牌吐司。 有別於本 地常見的蒜 蓉包，清甜蜂蜜與 濃香 蒜泥互相配合，做 成 TOM N TOMS COFFEE 最有韓國風 味的「蜂蜜蒜泥吐司」。一眾芝士控 更不能錯過由三種 芝 士和香草混合製 成的「蜂蜜 芝士吐司」。我們更會按 照時令，提 供限 量發 售的特 色吐司，務求次次為 客人帶來 驚喜。

TOM N TOMS COFFEE follows the recipes from and make our toast using locally produced bre TO M N TO MS CO FFE E 的吐司是跟從韓國當地的 用本地新鮮生產的麵包烘焙而成

m Korea ead 的食譜，

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PIZZ A 薄餅

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On top of the baked goods, all the TOM N TOMS COFFEE stores provide freshly made pizza using with ingredients mainly impor ted from Korea.

The crunchy flatbread, topped with Korean style pizza sauce and the melting mozzarella cheese, we give you the signature Chicken Tor tilla Pizza! 除了各種特色麵包類 產品外，TOM N TOMS COFFEE 全線分店均提 供即場 焗 製 的人 氣 薄 餅，由韓 國直 接 進口的 薄 餅餅 底及醬 料，製作出韓 國 風 味香脆 滋 味 薄餅。薄餅餅底香脆，加上 濃 濃 拉 絲芝士和香軟 雞肉，製作出 TOM N TOMS COFFEE 招牌「墨西哥雞肉薄餅」。

TOM N TOMS COFFEE’s pizza are made with Korean imported dough and secret sauce and freshly baked on-site TO M N TO MS CO FFE E 的薄餅均由韓國直接進口的薄 餅餅底及醬料即場焗製

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B E V E R AGE 手調飲料

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TOM N TOMS COFFEE impor t many ingredients from Korea direc tly to make our unique beverages, such as our signature Blue Lemonade, Citron Soda, Baked Sweet Potato Lat te, Red Bean Lat te, Green Tea Lat te.

We also develop drinking to suit local taste, such as the famous Sparkling Honey Americano.

TOM N TOMS COFFEE 由韓國入口特有原料，製作多款特式飲品，例如招牌藍 色檸 檬 湯姆梳打、柚 子湯姆梳打、甘薯/ 紅 豆 / 綠茶鮮奶。另外亦創作 本 地少見的 有氣 蜂蜜美式咖啡，深受一眾 顧客 歡 迎。

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M E RC H A N D I S E 產品 TOM N TOMS COFFEE of fers a variety of cof fee-related produc ts such as Tea & Cof fee Maker, Pyramid Tea Bag Cof fee, Hand Drip Cof fee and tumbler, for customers to enjoy our cof fee in ever y possible venue.

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We invests greatly for R&D behavior in order to provide evreyone with a bet ter envrionment, while enjoying a cup of TOM N TOMS cof fee.

TOM N TOMS COFFEE 精心設計的咖啡壺、咖啡包、手沖咖啡包及 隨行杯等 多款 產品，每 位 顧客 都能隨時隨地享受 美味香醇的 TOM N TOMS COFFEE。 我們不斷加大研 發力度，以求為顧客 在 更舒適的環境裡享受 美味的產品。

Anytime! Anywhere! TOMS’ Merch

無論何時何地提供多元化的便攜商品

handise!

PROMOTIONS 推廣活動

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Being one of the leading Korean F&B chain in Hong Kong, TOM N TOMS COFFEE constantly strives to promotion the Korean culture to our customers. We have been promoting the Korean food and beverages constantly by adapting the original recipes and creating original items at the same time. We have always been trilingual in our shops as the presence of Korea words and K-POP music are always on.

Star ted in the mid-2018, TOM N TOMS COFFEE has been cooperating with dif ferent local and international fans groups to host K-POP Stars suppor ting events, whose have driven traf fic by a significant amount.

We constantly seek oppor tunities to work with dif ferent companies and groups, in order to bring benefits to both sides, like providing discount to club members or staf fs or cooperate with mobile Apps to bring in new customers.

TOM N TOMS COFFEE 身為本 地知名的韓國品牌，一直致力於推廣 韓國文化。 除了跟 隨韓國總 店的食譜來 炮 製 各 款 飲料食品外，我們 也不 斷 創作 獨有的韓風 料 理。在 我們 的店內，韓 國 文 字 隨 處可見，客人可以伴 隨 著 最 新 的 K - P O P 音樂 來享用美食。 由 2 018 年中起，TOM N TOMS COFFEE 經常與不同韓國明星的粉絲團體合 作 舉 辦 各 類 應 援 活動，令 分店的客 流 量有十 分顯著的升 幅。我們 也會 透 過向不 同機 構及公司 提 供 折扣 優 惠，及 與 應 用程 式供 應 商合 作 提 供 服務，從而帶來 更 多商機。

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