Servicesgroup 2013

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Automation for Business Process Excellence SigmaTEK’s flagship CAD/CAM software, SigmaNEST, has capabilities extending well beyond identifying the most efficient nesting of parts and optimal NC path. It is designed to function as the heart of a highly-integrated fabrication enterprise. The SigmaTEK Services Group works with you to take full advantage of SigmaNEST, and maximize investments both in manufacturing machinery and other business software.

Delivering Results

Advantage Support

Consulting Services

The SigmaTEK Services Group has extensive direct experience with automation technologies and a proven track record of applying this experience in:

The SigmaTEK Services Group offers Advantage Support, delivering a premium level of support beyond the Helpdesk. For an annual service fee, above normal maintenance, subscribers have access to privileged technical and IT support services.

• Discovery Phase Consulting

• 1-3 hour response time for call-in

• Custom SigmaNEST Reports

• Maximizing the productivity of

users and machines

• Eliminating repetitive or

unnecessary tasks

• Significantly reducing waste and

scrap

• Providing seamless integration

throughout the extended enterprise

Customized Solutions We analyze and quantify your existing processes, leverage SigmaNEST‘s capabilities to better interface with network infrastructures, cutting machines and business systems, and fully manage the implementation of a robust and sustainable solution. In addition to offering custom development and consulting services, the SigmaTEK Services Group draws upon a rich portfolio of specialized applications for Business Systems Interfaces, Sales Support, Planning and Management, and Shop Floor Operations.

issues, 8 am to 6 pm EST

• Access to a separate phone line

and support email address

• Support and upgrade calls fielded

by senior level SigmaTEK engineer

• One 3-day on-site “Major Upgrade

Service” every 2 years

• One scheduled remote upgrade

each year

• Legacy Data Migration • Custom Plugins or Applications • Advanced SigmaNEST Training • Onsite SigmaNEST Consulting • Project Management • Parametric Shape Development


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Servicesgroup 2013 by SigmaTEK Systems, LLC - Issuu