Board News In Hot Springs Village
New Gate Procedures Strengthen Security, Efficiency SECURITY IS A high priority in Hot Springs Village. Many residents rank gated security as a top reason for moving to the Village. The POA Board of Directors and staff are committed to doing what is necessary to strengthen security and efficiency at the HSV manned gates. For this reason, a number of ingress/egress procedures (detailed below) will be implemented Sept. 1. All vehicles with approved current HSV decals will be granted entry into the Village. Vehicles that do not have the appropriate approved decal will be stopped and drivers must obtain authorization prior to entry. If the driver and/or occupants are authorized to enter, a vehicle dash pass for visitors/guests will be issued. Members who do not display a vehicle decal or vehicle dash pass for visitors/guests must show their HSV member card to enter the Village. Those who do not have an appropriate vehicle decal must provide proof that they live inside the Village. Examples include a rental agreement, current driver’s license with address or telephone contact with an HSV member who authorizes entry. If the person is unable to provide proper authorization, the Public Relations Officer (PRO) will contact the HSV Police Department for assistance. Vehicle dash passes for visitors/ guests will be issued for seven days and a new passes must be issued at the end of that time. One-day dash passes for visitors/guests will be given for business appointments, doctor appointments, garage sales, day events, Silver Sneakers, church attendance, home health care, real estate tours, etc. PROs are required to
log license information for those who receive one-day passes. Upon request, members with paper-only POA membership cards will be asked to provide appropriate photo identification. PROs are required to obtain the following information when a resident or sponsor calls the gate to provide guest information: sponsor’s name, phone number and POA LBA number (if available), guest name and instructions in the notes field to send or call, etc. PROs must enter all sponsor information into the HSVPOA Gate Entry system so the information will be available for both gates. Sponsors who have a list of five or more names will be referred to the POA Gate Entry system online or required to provide the list to the HSV Police Department. Authorization for entry will also be given to vendors with work orders, invoices, sales receipts and bills of laden, for utility companies, county officials
and law enforcement entities. Several procedures relate to PRO requirements and rules of conduct. The procedures require PROs to be courteous and professional at all times and to refrain from any contact with a person or vehicle when conversing with drivers. PROs are to be alert for expired or unauthorized decals and should verify persons are authorized to enter the Village. PROs are responsible for keeping traffic from becoming congested, asking those waiting for authorization for entry to park in approved spaces. PROs will contact the Police Department if assistance is needed for people needing entry for foreclosures, repossessions or any other procedures not covered in the procedures or department issued memorandums. The Ingress/Egress Policy was also updated at the Aug. 21 Regular Board Meeting. To read the complete policy and procedures, go to www.hsvpoa.org.
Amendment Helps Village Maintain Standards AN AMENDMENT to Declaration Article VIII, Section 3, which was approved by members in 2007 and went in effect April 20, 2013, gives the POA the ability to impose reasonable monetary fines for infractions of its protective covenants or published rules and regulations. The Board approved several identified infractions at the July 17 Regular Meeting. Each infraction carries a penalty of $150 each and $25 per day for non-compliance. The administrative fines will go into effect upon completion and approval by the Board of the development of the appeals process. The Board approved a
10 Hot Springs Village Property Owners’ Association Fall 2013
standing committee for appeals in the Aug. 21 Regular Meeting. This amendment will help maintain the character, appearance and standards in Hot Springs Village. It also protects and enhances HSV property values and environment by enforcing Covenants and rules and regulations. To view a complete list of infractions and fines, go to www.hsvpoa. org | Governance | Governing Documents.
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