Impact Report 2022

SHIM Impa ct Repor t 2022 | 1

Impact Report 2022

shimcares.org

2 | SHI M I mpa c t R ep o r t 2022

SHIM Vision An inclusive community where everyone has the opportunity to thrive.

SHIM Mission SHIM mobilizes community resources and implements sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency and build community.

SHIM Impa ct Repor t 2022 | 3

OUR VALUES Equity & Inclusion

We believe that an individual’s background, situation, and life circumstances contribute to a vibrant community. We believe that all our neighbors should be treated with dignity and respect.

A Hand up, not a handout

We believe in addressing need holistically. We help people meet basic needs, and then leverage our comprehensive programs to help move people along their path to self-sufficiency.

Our people are our priority

We believe that our employees, volunteers, and donors are our greatest resource.

We strive to ensure that our staff and volunteers feel respected, well-cared for, and have proper access to self-care resources.

Building community

We believe that the community is stronger when it comes together. We take pride in facilitating connections between people who need help and those able to provide help, enriching the lives of all involved and cultivating a community of neighbors helping neighbors.

Partnering for power

As the largest human services agency in the South Hills, our greatest strength is our ability to convene stakeholders, serve as an effective partner, identify needs, and coordinate resources to serve the community.

“Our food pantries have been very busy. Since September, we have been serving over 3,000 individuals each month.

In November, we served 3,781 people. It has been a struggle to keep up with this level of demand, especially with prices of staple items at the Greater Pittsburgh Community Food Bank often being higher.”

— Molly Penderville, Sr. Operations Coordinator

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Taking Care of the South Hills OUR PANTRY RECIPIENTS

In 2022, our South Hills community struggled with the lingering effects of the pandemic coupled with record-high inflation. Families struggled every time they went to the grocery store, purchased gas, or paid a utility bill.

At SHIM, we saw more families and individuals turn to us for help than ever before. Because of you, we were able to feed them.

35%

ARE CHILDREN

15%

ARE SENIORS

4000

6,205

PANTRY USAGE BY MONTH & YEAR

3500

INDIVIDUALS SERVED IN PANTRIES IN 2022 REPRESENTING

3000

1,805 HOUSEHOLDS

8%

2500

ARE DISABLED

44

663

SHIM food pantries also serve 25-30 veterans each month.

760,542+ LBS. OF FOOD DISTRIBUTED

DIFFERENT ZIP CODES

183,200 LBS. OF OF FOOD AND PERSONAL CARE ITEMS DONATED

NEW HOUSEHOLDS

2000 1500

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2019

2,000+ MILES 570,797 TRAVELED TO PICK UP

2020

2021

2022

LBS. OF FOOD FROM THE GREATER PITTSBURGH COMMUNITY FOOD BANK

SHIM Impa ct Repor t 2022 | 5

$107,000 IN UTILITY ASSISTANCE BENEFITING 1,000+ PEOPLE

$114,298

THROUGH 123 EMERGENCY GRANTS BENEFITING CLIENTS FROM 15 ZIP CODES

15,801

LBS. OF FOOD HARVESTED FROM SHIM’S 13 COMMUNITY GARDENS

GARDEN FACT: Did you know that some of SHIM’s Community Gardens grow Bitter Gourds for our neighbors from Nepal? This healthy vegetable is often used to make delicious curry.

The Future of the South Hills SHIM’s youth programming served more than 300 students in 2022 by addressing economic, academic, cultural, and social barriers traditionally faced by vulnerable refugee and immigrant populations.

In 2022, we witnessed more of our amazing kids graduating from high school and heading off to college, trade school, or the workforce, many of whom began 12 years ago in our Early Childhood Program! Our comprehensive approach to youth education offers a trusting, foundational, and positive relationship for children and families, increasing the likelihood of a child’s academic success.

Academic achievement has always been a key focus, but mental health has become equally important in recent years. In 2022, SHIM enhanced the Youth Mentoring program by partnering with Outreach Teen and Family Services to provide an on-site licensed counselor. SHIM is grateful for generous support from the Staunton Farm Foundation to fund this necessary addition to the program.

173 YOUTH MENTORING STUDENTS

20

EARLY CHILDHOOD PROGRAM STUDENTS

75

AFTER SCHOOL STUDENTS

156

SUMMER CAMP STUDENTS

“At our programs, everyone is welcome. Our families love sharing their culture with others. Don’t feel nervous about trying their food or asking them questions!”

— Casey Rich, Family Center Site Director

13 HIGH SCHOOL GRADUATES 10TH CONSECUTIVE YEAR OF 100% GRADUATION

Where Everyone has the Opportunity to Thrive SHIM’s South Hills Family Center is part of the Allegheny County Department of Human Services network and proudly serves more than 840 individuals through parenting classes, walkin assistance, in-home family development support, community support groups, and Immigrant Services and Connections (ISAC)—a program of Jewish Family & Community Services.

SHIM has specialized in working with refugee and immigrant families for more than 15 years.

Many of our families are originally from Nepal/Bhutan, Burma/ Thailand, the Democratic Republic of the Congo, Somalia, and various Middle Eastern countries.

6 SHI M M II mpa mpa c c tt R R ep ep o o rr tt 2022 202 2 6 || SHI

DONATION BREAKDOWN  Individuals  Community Groups, Schools, Nonprofits  Foundations  Business/Corporate  Religious Groups

To learn more about SHIM’s financials, download our 990 and financial audit by visiting: shimcares.org/about/financials

Supporting our oldest residents In 2022, 600 seniors relied on SHIM for food and/or a friendly check-in call from CheckMates volunteers.

SHIM’s CheckMates program supports isolated seniors by connecting them with a caring volunteer. Each senior receives a weekly call from a volunteer giving them the opportunity to share any concerns or needs and enables them to connect in an otherwise isolated setting.

CHECKMATES PROGRAM BY THE NUMBERS

24

91

SENIORS SERVED

1,500

26

SOUTH HILLS ZIP CODES

DEDICATED CHECKMATES VOLUNTEERS

HOURS OF PHONE CALLS

How do we do all of this?

It’s a simple equation.

1,755 10

DONORS

SEASONAL EMPLOYEES

+ 24 EMPLOYEES + 10 EMPLOYEES + FULL TIME

PARTTIME

+ 16 BOARD MEMBERS + 262 VOLUNTEERS

PLACE TO = A TURN FOR 8,000 individuals

SHIM is grateful for the generous individuals, foundations, community groups, congregations, and businesses that directly support our South Hills community.

Our diverse staff members go above and beyond to make people feel comfortable asking for help, while building trusting relationships.

SHIM 7 SHIM Impa Impa ct ct Repor Repor tt 2022 2022 || 7

WELCOME

VOLUNTEERS

262

VOLUNTEERS LENT A HAND

59

16,673

NEW VOLUNTEERS

HOURS CONTRIBUTED

BY VOLUNTEERS

You’re part of our future!

The need in the South Hills continued to grow in 2022. You have enabled SHIM to grow along with it. Following an in-depth data analysis considering trends in demographics, poverty rates, and social needs in the SHIM service area, the SHIM Board of Directors voted to approve a five-year strategic plan for the organization. Here are our goals:

Audrey found out about SHIM during the pandemic. Even though she had a good job as a clerk at PNC, she ended up in debt after taking out a second mortgage to pay her mother’s medical bills. Without SHIM’s food pantries, Audrey wouldn’t be eating as nutritiously. She’s grateful for the help she receives, and she gives back by crocheting scarves for SHIM’s clothing closet.

IMPROVE SHIM’s organizational infrastructure and professional culture ADAPT programs to better serve the South Hills community INCREASE awareness and amplify impact BUILD a sustainable organization

“It’s amazing to me when I speak to individuals who say ‘this has never happened to me before, I never expected this’.

I tell them no one intends for this kind of thing to happen.”

“Without SHIM, we wouldn’t be eating fresh fruits and vegetables. They’re too expensive.”

— Marcele Reola, Intake and Services Coordinator

— Anna, food pantry client

Board List Pace Markowitz, Chair NOVA Chemicals

Timothy Millett PNC Bank

Lejla Sehic, Vice Chair Broadridge Fi360

Dr. Kiran Patil St. Clair Hospital

Jason Savarese, Treasurer Alcoa, Inc.

Stacey Reibach WTAE-TV Hearst Pittsburgh

Linda Jones, Secretary United Way of Southwestern Pennsylvania

Barbara Rosenberger Event Planner/Consultant

Dennis Astorino DLA+ Architecture & Interior Design Danielle Dietrich Strassburger, McKenna, Gutnick & Gefsky James Frantz TEDCO Construction Alex Mezhinsky Deloitte

Rob Wagner Pittsburgh History & Landmarks Foundation Dr. G. Alan Yeasted St. Clair Hospital Cynthia Donahoe Recording Secretary

Alexandria Samuel PNC Bank Rev. Brian Snyder Bower Hill Community Church Jay Sukernek Jewish Association on Aging Robert Thumpston, Jr. ABART Coca-Cola Beverage

5301 Park Avenue | Bethel Park, PA 15102 (412) 854-9120 | shimcares.org