Beyond the Badge Winter 2025/26

BEYOND THE

BADGE

THE OFFICIAL PUBLICATION OF THE OPP ASSOCIATION

Winter Yearbook 2025/26

Meet the OPPA Board of Directors — Your Voice at the Table

BEYOND THE

B A D G E Volume 21 THE OFFICIAL PUBLICATION OF THE OPP ASSOCIATION Editorial Committee:

Lynn Neale, Editor Emily Brown, Associate Editor

Publication Mail Agreement No. 41609528 119 Ferris Lane Barrie, ON L4M 2Y1 Phone: (705) 728-6161 Fax: (705) 721-4867 Toll free:1-800-461-4282 E-mail: oppa@oppa.ca Website: http://www.oppa.ca

Winter Yearbook 2025/26

Index Editor’s Message ..............................................................................5 President’s Message ........................................................................7 Teladoc Health: Men’s Health in Virtual Care.....................................9 Meet The Directors............................................................................10 Highlights from the 2025 AGM.........................................................14 The Vets’ Page..................................................................................17 Designed for Your Wellness: New Encompas Resources to Support You and Your Family.......................................................19 Honouring Legacy: 94 New Stones Added to OPP’s Pathway of Memories and Milestones....................................23

The opinions and comments expressed in Beyond the Badge are those of the writers and are made without prejudice. They are not necessarily the position of the OPPA or its Executive. Reproduction of articles and artwork is strictly prohibited without the prior written consent of the OPPA.

912 Police and Peace Officers’ Line of Duty Deaths Honoured.........26 TD Insurance.....................................................................................30 Benefits 101: Orthotics & Orthopedic Shoes.....................................32

Designed & Published By:

SPG

Shield Publishing Group Beyond the Badge is published by Shield Publishing Group on behalf of the OPPA. Contact info: president@ shieldpublishinggroup.com

On the Cover: During the 2025 OPPA AGM, 75 delegates cast their ballots to elect four Provincial Directors. Terri Hubbert, Trevor McKean, Lynn Neale, and Dan Pyrah were chosen and now serve on the OPPA Board of Directors with current Director, Mike Adair. In addition, David Sabatini was appointed as the incoming President & CEO, and Dave Dube as Vice-President, following the OPPA Board’s vote. www.oppa.ca

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Winter Yearbook 2025/26

Editor’s Message By: Lynn Neale, Editor

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ello and welcome to winter.

There’s no easing into it this year. I hope you are finding great activities, inside or outside, to enjoy with your loved ones and to help get through the colder months. As we settle into the new year, it’s clear that the pace hasn’t slowed. It has been a busy year behind us, and 2026 isn’t shaping up to be any different.

Following my re-election, I am pleased to continue to be the editor for Beyond the Badge and truly value the opportunity to connect with all of you. As I always do, I will remind you that if you have thoughts, ideas, suggestions, or stories you would like to share, please reach out so we can help facilitate that. Our goal is to bring relevant information and meaningful topics to our members, both active and retired, so let us know what interests you or if there is a story you feel should be shared.

Throughout 2025, we participated in and hosted a number of events, and we have done our best to provide you with an overview along the way. The hope is that you will mark your calendar and plan to attend these events in the year ahead.

Our articles have focused on both physical and mental health for women and men, with several highlighting the strong connection between the two. We continue to emphasize the importance of advocating for yourself and working closely with your care team. As always, we have also highlighted memorials and the importance of attending to honour those we have lost.

The Ontario Ceremony of Remembrance is always held on the first Sunday in May in Toronto and will take place on May 3rd, 2026. The Ontario Suicide Memorial, also held in Toronto, will be earlier this year due to FIFA and is scheduled for Sunday, June 7th, 2026. The National Police and Peace Officer’s Memorial in Ottawa is always held on the last Sunday in September and will take place on September 27th, 2026.

Plans are already underway for many events this year. The OPPA Golf Tournament is scheduled for Tuesday, June 9th at

Tangle Creek Golf Club. Be sure to mark your calendar and save the date.

I would like to remind members that the Encompas program is available to all OPPA members, including our contract members.

If you are aware of someone who could benefit from additional support or access to resources, please encourage them to reach out at www.encompascare.ca, call 1-866-794-9117, or email encompas@daltonassociates.ca. Once contact is made, they will be connected with a Care Manager who will guide them through accessing the resources and supports they need.

We continue to add new vendors to our website, so be sure to check back often for updates and new offers. If you know of a business willing to provide a discount to OPPA members, please have them reach out to communications@oppa.ca with their details and proposed offer. Our team will coordinate posting their information on the website.

This time of year can bring a mix of experiences. While many are feeling motivated and refreshed, others may still be navigating challenges, loss, or personal struggles. In a time of increased scrutiny and judgment, I ask that we continue to show kindness to one another. We never truly know what our colleagues are carrying, and sometimes the smallest act of compassion can make the greatest difference. There are already enough voices quick to judge—particularly when it comes to our organization and policing in general. Let’s continue working toward a more positive and supportive way forward.

I encourage you to look for the small moments that bring you joy. Too often we focus on the big milestones and overlook the everyday things that matter just as much. The world can feel frustrating at times, leading us to judge too quickly, make assumptions, or focus on the negative. Choosing kindness, compassion, and empathy helps restore balance and allows us to see more of the good around us.

In closing, thank you for taking the time to connect with us here. I hope you find the Yearbook informative, engaging, and helpful as we move forward together.

www.oppa.ca

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Winter Yearbook 2025/26

President’s Message

David Sabatini

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s the newly elected President of the Ontario Provincial Police Association (OPPA), I am honoured and proud to lead this organization and represent the dedicated civilian and uniform members of the Ontario Provincial Police.

It is a privilege to serve our membership and to continue strengthening the relationships that support public safety across the province.

On behalf of the OPPA, I want to extend our sincere appreciation to the many sponsors and advertisers who continue to support our annual publication. Your ongoing commitment makes a meaningful difference—not just to our Association, but to the officers, civilians, and support staff who work every day to keep Ontario’s communities safe.

Our Yearbook reaches thousands of readers across the province, from policing professionals to members of the public. It is more than a publication—it is a reflection of the professionalism, resilience, and dedication of the people who serve in every corner of Ontario. Your support helps us share their stories, celebrate their achievements, and reinforce the strong connection between the police and the communities we serve.

OPPA members are not only law enforcement professionals— they are neighbours, volunteers, and active participants in

community life. Whether on the front lines, behind the scenes, or in support roles, every member contributes to the safety and well-being of others. The trust and cooperation we build with the public are fundamental to effective policing, and that trust is strengthened through meaningful partnerships like yours.

Your decision to support this publication is not something we take for granted. In a competitive business landscape, you have many options for reaching your audiences. We are truly grateful that you choose to stand with us and align your brand with the OPPA and the work our members do.

I encourage our readers to take note of the businesses and organizations featured throughout these pages. These sponsors are not only promoting their products and services—they are demonstrating tangible support for the policing community.

When you support them, you are also supporting the men and women who dedicate their lives to serving and protecting Ontario.

As this Yearbook edition is released early in the year, it provides an opportunity to reflect on the work behind us and look ahead to what lies ahead. I extend my sincere thanks to our sponsors, readers, and members for your continued support, partnership, and commitment to the OPPA and to public safety across Ontario.

Our Members, Our Focus, Our Strength. www.oppa.ca

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Winter Yearbook 2025/26

Health Resource:

Men’s Health in Virtual Care Around the world, men consistently live shorter lives than women.¹ In Canada, the average life expectancy for men is almost 4 years shorter than their female counterparts.² This disparity is underpinned by many different biological, cultural, and environmental factors.

Testosterone plays a vital role in promoting and maintaining healthy body functioning, however the influence of testosterone on risk-taking behavior poses unique health implications for men.³ In fact, accidents are the leading cause of death in Canadian men under 50.² For men over 50, cancer and heart disease pose the greatest threat to health as the leading causes of death in Canada.² Heart disease is known to impact men earlier in life, with 4x more men aged 25-44 suffering from heart attacks than women of the same age.⁴ While this discrepancy is partially explained by estrogen’s protective role in heart disease in women, there are other lifestyle factors more commonly seen in men that contribute to their greater overall risk. For example, rates of obesity, smoking and poor diet are all higher in Canadian men than women.³

Men’s Health Topics and Coverage Areas: Heart Health Sexual Health Prostate Health Cancer

Want to learn more?

Refer to the full health guide for additional details:

Men’s Health in Virtual Care: A Practical Guide for Every Stage of Life

Access your Teladoc Health Services today!

Visit Teladoc.ca/canadalife | Call 1-877-419-2378 1. “Life Expectancy at Birth (Years).” World Health Organization, World Health Organization, 2023, www.who.int/data/gho/data/indicators/indicator-details/GHO/lifeexpectancy-at-birth-(years) 2. Government of Canada, Statistics Canada. “Life Expectancy and Deaths Statistics.” Government of Canada, Statistics Canada, 18 Feb. 2022, www.statcan.gc.ca/en/subjects-start/health/life_expectancy_and_deaths.

3. Goldenberg, S. Larry. “Status of Men’s Health in Canada.” Canadian Urological Association Journal, vol. 8, no. 7–8, 2014, p. 142, https://doi.org/10.5489/cuaj.2308.

© Teladoc Health, Inc. All rights reserved.

www.oppa.ca

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Meet the OPP Association

Board of Directors

David Sabatini — President & CEO

Dave Dube — Vice President

I am honoured to serve as President of the OPP Association, bringing nearly three decades of dedicated service to the Ontario Provincial Police and its members.

Years of Service: 21 years with the OPP

My OPP career began in 1997 in Media Relations, where I developed a deep appreciation for the professionalism, sacrifice, and resilience of our people.

I became involved with the OPP Association in 2006 and, in 2012, had the privilege of serving as its first civilian Branch President. I joined the Board of Directors in 2015, was elected Vice President in 2022, and, since October 2025, have led the Association as President. Throughout this journey, my priority has remained constant—representing members fairly, strengthening the OPP community, and ensuring every individual feels supported, respected, and valued.

Years of Service: 28 years with the OPP; 10 years on the Board—seven as Director, three as Vice President, and now President Current Role on the Board: President and CEO—lead negotiator, government relations, and representation on numerous committees addressing both civilian and sworn member issues, labour relations, and national policing matters. I also serve on the Canadian Police Association Board of Directors.

What motivated you to get involved with the Association?

A deep sense of fairness and responsibility. I believe every member deserves a safe, professional, and respectful workplace, and I want to ensure their voices are always heard.

Priorities for the Association moving forward: Securing a fair benefits agreement that maintains parity with police services across Ontario and preparing for collective bargaining in 2026 for both our civilian and uniform members, ensuring strong agreements for the future.

Current Role on the Board: As Vice President of the OPPA, I serve as Chair of the Board of Directors and act as the liaison between Head Office and the Board through our CAO, Lisa Shipley. My portfolio includes Amalgamation & Contract Policing, Association Modernization, Benefits Enhancement, Negotiations, Government Relations, and Northern Issues. I also sit on the Canadian Police Association Board of Directors.

What motivated you to get involved with the Association?

I was encouraged to put my name forward for Branch 12N President as my predecessor was retiring. I accepted because I believed I could contribute. After serving in that role, I realized how much I valued advocating for members, which led me to run for the Board. In October 2021, I was honoured to be elected as a Director, and now as Vice President, I’m proud to continue serving our membership.

Most rewarding aspect of serving members: Everything about this role is rewarding. Serving our members is a privilege, and I never take that responsibility for granted.

Most memorable moment from your OPP career: There have been too many to count—both in policing and within the OPPA. The friendships, teamwork, and relationships built along the way are what stand out most.

Priorities for the Association moving forward: My focus is ensuring the Association continues evolving to meet the needs of our membership—effectively, efficiently, and strategically.

Our members remain at the centre of every decision we make.

Outside of work: Family time is my priority. Much of our life revolves around hockey, and I currently coach the Kirkland Lake Jr. A Goldminers. I still play when I can and enjoy golfing, time on the lake, and getting outdoors.

Advice for new recruits: Take care of yourselves. Be proud of the work you do but never be afraid to ask for help.

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Terri Hubbert — Director Years of Service: 26 years in policing, including 24 with the OPP. I have been involved with the Association for more than 22 years, holding every representative position in Branch 11. I served as Branch President for over five years before being elected to the Senior Board in October 2017 as a Provincial Director, where I continue to work diligently on behalf of all our members.

Current Role on the Board: Provincial Director and Branch Liaison for East Region Branches 9, 10S, 10N, and 11. Since joining the Senior Board, I have contributed to several portfolios and committees. My current portfolios include the Audit Committee, Awards and Recognition, Benefits Enhancement, BTA Negotiations, Branch Funding Structure, Civilian Working Group, Clothing and Equipment (including SBA and WAG), Expense Review Committee, Health Steering Committee, Negotiations, and Scheduling. Outside of the OPPA, I have served on the Police Association of Ontario Governance Committee since 2021.

What motivated you to get involved with the Association?

Early in my career, I saw how essential it was for management decisions to be fair, consistent, and free of favouritism. I believe every member deserves a workplace where they can thrive, and Association work allows me to advocate for that fairness while ensuring members feel supported and represented.

Priorities for the Association moving forward: With our current collective agreement expiring in December 2026, I look forward to continuing to serve on the negotiation team to secure better working conditions, fair compensation, and strong job protection. Negotiations are not only about immediate needs but also about building a sustainable future for our membership and Association. Together, the negotiation team and Board of Directors will continue to pursue the best possible terms in every agreement.

Outside of Work: Family time is my priority. When I’m not working, you’ll usually find me on the ski hills in winter. I also value time to step back and recharge—it helps me stay focused and effective at work.

Message for New Recruits: Take care of yourself. No one is perfect. If you make a mistake, own it, learn from it, and move on. Self-forgiveness and forward focus are key.

Mike Adair — Director Years of Service: I am proud to be in my 28th year with the Ontario Provincial Police.

Over the course of my career, I have served in general law enforcement at Kingston Township, Nottawasaga, and Barrie Detachments. For most of those years, I have been actively involved in the Association, beginning as a Detachment Representative and progressing through the 7 Branch Executive as Director, Vice President, and Branch President before being elected as Provincial Director— currently in my 10th year for this role.

Current Role on the Board: I currently serve as a Director on the Board, with a diverse portfolio of responsibilities. I sit on several committees, including Employer Relations, Scheduling, Fleet and Collision Reduction, Staffing, and the Offender Transport Program Local Employer Relations Committee (OTP LERC). I also oversee our in-house Bylaws and Policies and Procedures.

In addition, I act as liaison Director for Branches 7, 12S, and 13.

Beyond the OPPA, I am in my third year serving on the Police Association of Ontario (PAO) Board of Directors, where the OPPA is a member Association.

Motivation for Involvement: Advocacy has always been part of who I am—long before my career with the OPP. I believe members deserve fairness and respect, and when those principles fall short, the Association must step in. A retiree once joked that I must have been born with a union card in my hand. I took that as a compliment, because it affirmed that my commitment to advocacy is recognized and that I am on the right path in serving our members.

Most Rewarding Aspect of Service: The greatest reward is being able to assist members in need and help achieve the best possible outcomes for them. It is deeply fulfilling to provide guidance or direction that corrects a situation which might otherwise have been mishandled to the detriment of our members.

Advice for New Recruits: Get involved with your Association. Whether sworn or civilian, it is essential to understand your rights and entitlements that are afforded to you under the Collective Agreements. I have always said: knowledge is power. The more you know, the stronger and better prepared you will be throughout your career. continued on page 12 www.oppa.ca 11

Meet the OPP Association

Board of Directors

Lynn Neale —Director Years of Service: I am in my 24th year in policing and over 18 years with the OPPA. I took an interest in the OPPA at the beginning of my career which started in the London PCC. I became a uniform member in 2008. I held the roles of detachment representative, financial director, vice-president and president of 2 Branch prior to joining the Board of Directors in 2001. I was just re-elected to another three-year term on the board this year.

Current Role on the Board: My role as Director includes a variety of portfolios including Communication and Technology, Provincial Communication Centre’s, Ontario Police College, Beyond the Badge magazine editor, Equity & Inclusion, Memorials, Mental Health Steering Committee and OSI, and I sit on the Mental Health & Wellness Committee for the PAO. I am the liaison to the Board for Branch 1, 2 and 6 and appreciate their efforts on behalf of their members.

What motivated you to get involved with the Association/ Board? I was encouraged to come out to Association meetings at the beginning of my career. I have always believed knowledge is power and that led me to beginning my education through the P.A.C.E. program and becoming a detachment representative.

I graduated P.A.C.E. and took on more roles in the branch. I am passionate about advocating for members and ensuring they are treated equitably and fairly. I was represented at a time when I needed someone and that inspired me to do more. Now I have the ability to assist in making meaningful change for all our members.

What do you find most rewarding about serving your fellow members? I have always thrived on helping people and helping them understand their situation. With my advocacy work I have been able to educate and help many improve their circumstances. I am very passionate about my work with the memorials and the families that have lost a loved one in the line of duty and because of the line of duty. Bringing comfort and ensuring the families are never forgotten, is something I find extremely rewarding.

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What’s one memorable moment from your OPP career?

I am fortunate to have held many different roles in the OPP and met many different people. I have made lifelong friends through the OPP. There have been so many experiences that I couldn’t name just one. I will always be grateful for the time with so many incredible people throughout my career.

What are your priorities or hopes for the Association moving forward? It is important to continue our work on the benefits agreement. We are also looking forward to starting work on the next round of negotiations. Your priorities and needs are uppermost in our mind and efforts. Personally, I will continue to focus on efforts around inclusion and the memorials.

Outside of work, how do you like to spend your time? My time with family is important to me. My kids and I are avid coaster fans and never miss Family Day at Canada’s Wonderland.

Over the last several years I’ve become an avid cyclist and am part of the OPP Cycling Team.

If you could give one piece of advice to a new recruit, what would it be? My advice is always to talk to your family. You choose this career, your family doesn’t. We need to be willing to share what we can about our day, so they aren’t left wondering.

Imagination is a dangerous thing. The more we can talk through our experiences, the more connected we stay with our family.

Meet the OPP Association

Board of Directors

Trevor McKean — Director Years of Service: 35 years in policing—25 with the OPP; eight years with the OPPA, including five as Branch 7 President Current Role on the Board: Director and liaison for Branches 8, 14, and 18, serving on committees including Health & Safety, Internet, GHQ Infrastructure, Audit, Branch Funding, OSI working group, OPP Youth Foundation, Selection Committee, and the OPPA website team.

What motivated you to get involved with the Association?

After working in policing environments without collective bargaining rights, I recognized the importance of representation and wanted to support and advocate for my colleagues.

Priorities for the Association moving forward: Strengthening our benefits package, improving parity between civilian and uniform agreements, and ensuring safe staffing and fleet resources.

Outside of work: I have coached high school football for 26 years and co-founded the Fighting Owls Football Alumni, raising over $150,000 to keep football accessible for youth.

Advice for new recruits: Your career will be over before you know it—enjoy the ride.

Dan Pyrah — Director Years of Service: 26 years with the OPP; 18 years involved with the OPPA; eight years as Branch 4 Vice-President Current Role on the Board: Branch Liaison for Branches 3, 4, and 5, with portfolio oversight including Auxiliary, Member Engagement, Health Steering Committee, Paid Duty Review, Special Constable Committee, Special Events, and Staffing.

What motivated you to get involved with the Association?

In 2010, I was involved in a traumatic on-duty collision.

The employer showed little concern—but an OPPA Director contacted me weekly, ensuring I wasn’t alone. That experience shaped me and drives me to fight for members today.

My son has also been an OPP officer for three years. I want to ensure his wages, benefits, and future are protected. I will do that for every member.

Priorities for the Association moving forward: To lead with respect, honour, and integrity. We are stronger when we work together—one Association, one voice, one future.

Outside of work: For 18 years, I have served on the Fore the Kids Golf Charity, raising nearly $500,000 for Sick Kids Hospital—an organization that supported my family through a traumatic event.

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Charting the OPPA’s Next Chapter: Highlights from the 2025 AGM By: Emily Brown, Ontario Provincial Police Association

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he 2025 Annual General Meeting (AGM) of the Ontario Provincial Police Association, held in late October at Blue Mountain Resort in Collingwood, brought together delegates from across the province for a productive and informative four-day meeting. The AGM combined tradition, open dialogue, and many important updates, providing members with a clear overview of the Association’s current priorities and direction.

The week opened on a solemn, respectful note with the OPP Colour Party leading the Opening Ceremonies and the Reading of the Names Tribute, which honoured members who have passed since the last AGM. The moment set the tone for a meeting focused on service, remembrance, The Board of Directors stands vision and purpose. in solemn tribute as the names of OPP Association members who have passed since the last AGM are read, before moving into a full day of discussions focused on strengthening the Association for its members.

From there, the AGM shifted into a full program of updates, discussions, and presentations that showcased the wide array Photos: Scott Mills and Emily Brown of work underway across the Association and the policing community. Financial transparency remained front and centre as BDO auditor Kerri Graham and RBC’s Terry Cheaney walked delegates through the Association’s financial position and investment strategy, followed by the Expense Review Committee’s annual accountability overview, reinforcing the OPPA’s commitment to responsible management of member resources.

Complaints Agency. Their conversation offered insight into how Ontario’s policing landscape is evolving and what these changes mean for frontline officers.

Mental health, training, and modernization also emerged as central themes. Dalton Associates CEO Carl Dalton shared progress within the Encompas Mental Health and Wellness Program, emphasizing its expanding reach and impact. Delegates also received a comprehensive update on the OPP Academy Split Year Project, an initiative set to influence future recruitment, development, and training. Superintendent Scott Hlady’s presentation on Communications and Technology Services demonstrated how rapidly technology needs are shifting, and how the organization is responding.

Across the week, delegates engaged directly with the OPPA Board of Directors, the Labour Relations Team, and OPP leaders in multiple Q&A and roundtable discussions. These sessions provided an open forum for concerns, opportunities, and operational realities, reinforcing that member voices continue to drive the direction of the Association.

The Association Modernization Committee (AMC) provided a general update on its work, including early survey results, branch activity trends, and environmental scan findings. Led

by Director Dave Dube and supported by the committee team, the presentation offered background information to support ongoing modernization planning. Guest speaker Bill Cole also spoke briefly about the role of member engagement.

Delegates had an opportunity mid-week to visit an extensive trade show featuring organizations ranging from Boots on the Ground and Canada Life to the OPP Duty Shop, Serving with Pride, Teladoc Health, the OPB and many more. These partners highlighted the wide support network available to members.

Leadership also provided significant organizational updates, including the President and CAO’s reports, and a detailed overview of the Healthy Workplace Team Reintegration Program by Executive Officer Wayne White, an initiative that continues to support members transitioning back into the workplace after time away.

Throughout the AGM, delegates heard key updates from partners and policing leaders. A highlight was a panel discussion on the Community Safety and Policing Act (CSPA), featuring leaders from the Special Investigations Unit and the Law Enforcement 14 Winter Yearbook 2025/26

OPP Association President (at the time of the photo) John Cerasuolo joins OPP Commissioner Thomas Carrique and the OPP Command Team for an open and engaging discussion at the 2025 AGM.

Following speeches from each candidate, 75 delegates cast their ballots in the election for four Provincial Director positions during the AGM. Terri Hubbert, Trevor McKean, Lynn Neale, and Dan Pyrah were elected and now form the current OPPA Board of Directors.

Serving with Pride was among the many organizations featured in the extensive trade show, where partners showcased the wide network of support available to members.

The closing sessions of the AGM focused on the future. Delegates received an in-depth update on the Mission Control Project, an initiative designed to enhance operational efficiency and strategic decision-making within the OPP. The Ontario Pension Board also provided valuable insight into pension performance, portfolio management, inflation considerations, and long-term planning. Presentations from the Canadian Police Association and the Police Association of Ontario connected these issues to broader provincial and national efforts.

Continuing the open dialogue discussions, OPP Commissioner Thomas Carrique and the Commissioner’s Command Team joined delegates for a candid roundtable, giving members an opportunity to raise issues directly with senior leadership.

As the week came to an end, delegates, friends and family gathered for the 2025 President’s Banquet, an evening celebrating service, leadership, and the contributions of members from across Ontario. It was a notable moment for the OPPA, as delegates thanked outgoing President John Cerasuolo for his service and welcomed David Sabatini as the incoming President and CEO, along with Dave Dube as the new Vice-President as voted in by the OPPA Board of Directors.

OPP Piper Matt van Gerven (left) and OPP Association President at the time, John Cerasuolo, take part in the ceremonial Toast to the Piper—a longstanding tradition that expresses gratitude to the event’s piper and marks the official opening of the 2025 Annual General Meeting. The toast honours the piper’s role in leading delegates into the proceedings and setting a tone of respect, heritage, and camaraderie for the AGM.

The evening’s program included several presentations celebrating Member achievements: • PACE Graduation: Certificates were presented to Leanne Wilhelm (Branch 6) and Sean Guscott (Branch 9).

• Honourary Life Memberships: Awarded to Dawn Anderson, Emily Brown, and Laura Ferron.

• Service Awards – Branch President Rings: Presented to Trevor McKean (Branch 7) and Mike Wreggitt (Branch 14).

• Service Awards – Branch Vice-President Pins: Presented to Dan Pyrah (Branch 4) and Don Gouveia (Branch 5).

• PAO Police Hero Honour Roll Award: Presented to Marc Lauzon.

• PAO Honourary Life Membership: Presented to John Cerasuolo.

• OPPA Award of Merit: Presented to Marilyn Thomson-Joseph.

• Bill Elliott Member of the Year Award: Presented to Shana-Lee Singleton.

As the 2025 AGM ended, the week highlighted the strength of the Association’s collective voice and the ongoing commitment of its members. The OPPA extends its thanks to all delegates, presenters, and contributors for their engagement and support.

The Association looks forward to welcoming Branch Presidents and Vice-Presidents to the Spring Executive Meeting (SEM), taking place May 4–8, 2026.

OPP Veterans’ Association (OPPVA) continues to be a valued contributor and presenter at the OPP Association AGM. Representing the OPPVA are President Rob Pilon (left) and Jeff Simpkins, who also authors the Vet’s Page column in Beyond the Badge magazine.

The Bill Elliott Member of the Year Award presented to Shana-Lee Singleton in recognition of her outstanding contributions to her Branch, the OPP Association, her community, and the public reputation of OPP members, in accordance with the Guiding Principles of the Association.

This award honours Branch Members who exemplify dedication and service on behalf of the OPP Association.

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The Vets’ Page The Book

By Jeff Simpkins, Retired S/Sgt., Provincial Director OPPVA

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hile attending the 2025 OPPA Annual General Meeting (AGM) in Collingwood, I was able to spend time with the AGM Master at Arms and the OPP Veterans Association (OPPVA) President, Rob Pilon, on the first evening. During this conversation it became clear what I would prepare as my column submission. As a group of retired members, we found ourselves discussing how young the AGM delegates are. We soon came to realize that the delegates are no younger than any other year. The fact is we are getting older. I was attending the AGM with OPPVA president as the two VA delegates. In total there were approximately 12 veterans in attendance. Many of the delegates took the opportunity to talk to the veterans as a fact-finding mission, as they turn their thoughts to their own personal retirement date. The delegates expressed that they were able to obtain real, truthful and relevant information about retirement and the transition from working while talking with us. Little did the delegates know that in return they were able to provide an interaction with the veterans that was enriching for the mind and soul of the veterans.

At dinner I was sitting with a group of various retirees and current serving members. Rob Pilon spoke of a friend of his that had recently passed away. One of the points he highlighted was how organized and meticulous he had been in his career and his life as well. This meticulous and organized approach included his preparation for his own passing. He had completed a document we affectionately referred to as “The Book”.

The Book as we came to refer to it, is a self-prepared document that would be a guide and a list for his family and surviving spouse to use as they painstakingly wade through the post death administration.

The Book contained his funeral wishes and an itemized list of the information he dealt with that in most cases his family did not know but would require in administering to his estate. The Book contained the financial details that most people are very protective of.

As we discussed this, we realized that preparation of our personal Book is a brilliant and loving way to make things easier for surviving family members. Rob Pilon advised that he and his wife have commenced the completion of their own Book. We also highlighted one of the most significant messages shared by the OPPA on an annual basis. The message is to all current and retired members is make sure that you have all your listed beneficiaries up to date with your individual wishes. The OPPA has said that this is one thing often overlooked when a member goes through significant relationship/life changes. There is no shortage of situations of when a member passes away and the benefit administrator advises surviving family members that the beneficiaries have not been updated to reflect the current situation. If beneficiaries are not up to date, then a member is at risk of not having their wishes fulfilled. Updating your beneficiaries is simple and should be as automatic as having a current, up to date will. This is a consistent message that the OPPA delivers at the onset of a career, through to retirement.

As the discussion of the Book progressed I explained that recently my father-in-law had passed away. He had left a comprehensive Book

that included pre-paid funeral services, funeral wishes and all relevant and required financial information. This made the task of estate administration seamless.

As a discussion group we decided to create a list of items that one should include as they prepare their own Book. Your Book should include: - OPPA contact information: 1-800-461-4282 or 1-705-728-6161 - Target Benefits: 1-888-660-6655 - Canada Life Assurrance Company (include your plan and member ID) : 1-800-957-9777 - Encompas Mental Health Wellness Program: 1-866-794-9117 - OPP Healthy Workplace Unit: 1-800-677-9409 - Ontario Pension Board: 1-800-668-6203 - Funeral arrangements - Funeral wishes - Obituary - Insurance policies and contact information - Bank account numbers with Bank names and locations - Passwords and PIN for each bank account - Air Miles account and PIN - Scene card account and PIN - Aeroplan account and PIN - Copy of WILL or specify the location or law office listed if relevant - Pension documents and most recent pension statement - Most recent CRA Tax return documents with CRA username and password for online account - List of credit cards and list of PIN’s - External insurance policy numbers and company listing - Cellular phone password and PIN - Residential telephone password and PIN - List of recurring annual memberships and list of associated costs - On-line monthly bills and associated passwords and PIN’s This may seem like a strange idea to create your Book. However, as we age, we come to realize there are two definitive things we will deal with, death and taxes. Neither of these we truly want to experience, however, both are inevitable.

The Book is something that is good for you because it means you have a lot of work to do. However, by making the commitment to complete your Book you will make things much easier for your family during one of the most difficult times in their life. It also is something that has no entry age when it would be appropriate to complete your Book.

Finally, I must say that having the conversation at the AGM about completing the Book I quickly realized how much work I must do myself.

As I finished the discussion, I left the table with the commitment to complete my Book for my family.

Until next time.

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Designed for Your Wellness: New Encompas Resources to Support You and Your Family

Launching your Refreshed Encompas Member Portal: New Features, Same Trusted Support

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he Encompas Mental Health Wellness Program is committed to making it easier for you to access mental health supports that fit your needs. That’s why we’ve refreshed your Encompas Self-Directed Portal with new features designed to help you better understand your mental health, anytime, from any mobile device or computer. Check-in, track your progress, set goals, and find the right tools, tips, and resources to achieve them.

What is the Encompas Self-Directed Portal?

If you’re new to the program or haven’t explored the Portal recently, here’s a quick refresher: Encompas offers two Member Portal experiences to suit your needs: the Care Supported Portal and the Self-Directed Portal.

The Self-Directed Portal is your confidential digital hub to mental wellness support resources and services. It provides 24/7 access to self-guided resources, direct services, progress tracking tools, and personalized insights to help you take control of your mental health at your own pace, with industryleading privacy and security standards. Explore resources on your own, without any need to sign up with an Encompas Care Manager or register with the full program.

Here’s what’s new on your Encompas Self-Directed Member Portal: 1. Find the Right Tools Faster with New Search Filters We’ve added new search filters to the Portal Library, helping you find exactly what you need, whenever you need it. Whether you’re looking to improve your sleep, manage stress, or boost resilience, you can now sort tools by topic, format, or focus area. These enhanced filters make it easier to navigate the growing library of trusted, professionally vetted mental health resources and services.

2. New Evidence-Based Resources The Portal has also been updated with new, evidence based resources to support your mental wellness.

1. Encompas Grief Guide for Members and Families: Navigating grief can feel overwhelming and isolating. The Grief Guide, written by Encompas Grief Specialists, offers insight, psychoeducation, and support for those coping with loss, crisis, or unexpected death.

2. Sleep 101: Toolkit for Public Safety Personnel: Did you know that around 40% of Canadian First Responders report challenges with sleep? Developed by the Canadian Institute for Public Safety Research and Treatment (CIPSRT), this toolkit helps you better understand your sleep health and take practical steps to improve it.

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continued from page 19 3. A New Experience in the Portal: Introducing Loops We’ve also introduced a completely redesigned dashboard experience. Loops is your mental health exercise circuit: • Check-in on your mental health score.

• Go deeper on what concerns you most.

• Set personal wellness goals.

• Take action with personalized resource recommendations.

• Reflect, journal, and repeat.

Loops is designed to guide and support you over time as your mental health needs evolve, keeping your experience personalized and entirely confidential.

4. Clearer Wellness Tracking, Designed for You We’ve simplified the way your mental wellness check-in results are presented. Your results now appear in three clear categories with more direction to help you easily understand your results: • Mood • Wellbeing • Daily Functioning This new design helps you understand how you’re doing at a glance. Reflect on changes over time, understand where you may need additional support, and access the right resources.

To explore the updated Encompas Self-Directed Portal, log in at www.encompascare.ca or reach out to our Care Management Team at 1-866-794-9117 for support.

Introducing Encompas Equipt: A New Wellbeing and Sleep App Designed for the Realities of First Responder Life For Ontario’s police officers, retired members, civilian employees, and their families, the pressures of service don’t end when a shift does. High-stress, high-acuity work takes a toll, physically, emotionally, socially, and over time. That’s why the Encompas Program has launched Encompas Equipt, a new free wellbeing and sleep app created specifically for the unique demands of current and former members of the Ontario Provincial Police.

Developed in collaboration with leading health professionals, Encompas Equipt puts evidence-based tools directly into the hands of the people who need them most. Whether you’re navigating shift work, managing operational stress, or simply trying to build healthier habits, Equipt meets you where you are and supports you in taking the next step toward wellness.

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Built for First Responders. Grounded in Clinical Expertise.

Unlike generic wellbeing apps, Equipt is tailored to the real experiences of policing and public safety work. This includes the physiological impacts of shift rotations, the emotional strain of high-risk situations, and the cumulative effects of long-term exposure to trauma.

Every feature is designed with one goal: to help you build sustainable, everyday practices that strengthen resilience and keep you well, on and off the job.

With Encompas Equipt, users can: Strengthen physical, emotional, and social well-being Access tools that help reinforce the habits that support longterm wellness, from sleep routines to stress management strategies to daily micro-practices for grounding and balance.

Develop healthy and sustainable lifestyle practices Learn how to build resilience through simple, repeatable routines that fit into the realities of policing. No guesswork, no pressure, just clear guidance rooted in health science.

Manage stressful situations, including distressing moods and thoughts Whether you’re dealing with post-shift adrenaline, racing thoughts, or emotional overload, Equipt provides structured, real-time support to help you regulate and recover.

Measure and track your wellbeing over time Get a clear picture of your mental, emotional, and physical health patterns. Tracking helps you notice what’s improving, where supports may be needed, and how your well-being shifts through different seasons of work.

Plan for, and take action toward your goals Set personalized wellness goals and follow step-by-step plans that help you follow through. Small daily actions build big longterm change.

Get support when you need it Built-in pathways help you identify the right time to reach out and connect you quickly to the Encompas Program’s clinical services when additional care is needed.

Designed for Shift Work: Improve Alertness, Recovery, and Sleep For so many police officers, sleep is one of the biggest challenges.

Irregular hours, critical incidents, chronic stress, and constantly changing environments can all disrupt the body’s natural rhythms.

Equipt directly addresses this by helping you: • Improve alertness and performance during long or overnight shifts • Establish more restorative sleep after difficult calls • Create a predictable pre-sleep routine, even with unpredictable schedules • Track your work schedule automatically over time to better understand sleep patterns and fatigue levels This alone can be transformative. Better sleep supports better decision-making, emotional regulation, physical recovery, and overall health.

A Tool for Your Whole Family Wellbeing doesn’t happen in isolation. Policing affects spouses, partners, children, and the extended family system. That’s why Equipt is also available to immediate family members, offering tools to help them understand stress, build resilience, and support their own wellbeing alongside yours.

employees, and their families. Like all Encompas services, it is grounded in strict privacy and confidentiality standards. Your data and usage remain protected.

You serve your community every day.

Now there’s a resource designed to serve you. Supporting the high-performance, high-demand work you do, while helping protect your wellbeing for the long term.

Download the Encompas Equipt App today for iOS or Android: https://onelink.to/encompas-equipt

Free. Confidential. Built for the Realities of the Badge.

Encompas Equipt is completely free for OPP members, retirees,

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Honouring Legacy: 94 New Stones Added to OPP’s Pathway of Memories and Milestones By: Emily Brown, Ontario Provincial Police Association

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n September 8, 2025, the Ontario Provincial Police (OPP) and the OPP Youth Foundation (OPPYF) unveiled 94 new memory stones on the Pathway of Memories and Milestones (PoMM) at OPP General Headquarters in Orillia, adding to a tradition that celebrates service, dedication, and community impact.

initiative, we’re also giving young people the chance to grow, learn, and thrive. Every stone along the pathway tells a story of service, family, and community. Being present to celebrate these contributions reminds us that our work doesn’t end with our own achievements, it extends to inspiring and supporting the next generation.”

The Pathway of Memories and Milestones serves as a tribute to current and former OPP members, their families, and organizations that have helped shaped the history and legacy of the OPP. Each stone is donated and engraved with a personalized message, then placed along the front lawn of the Memorial Avenue headquarters, where it stands as a tribute to its honouree.

The unveiling ceremony brought together family and friends, donors and recipients, alongside OPP Commissioner Thomas Carrique and PoMM Chair Joe Evans. For many attendees, it was their first chance to see the new stones in place.

Funds raised through the purchase of these stones support the OPP Youth Foundation, a volunteer-driven organization that empowers Ontario youth. From bursaries to camps, the foundation provides opportunities for young people who might not otherwise have access to fun and engaging experiences.

“The OPP extends heartfelt thanks to everyone who contributed a stone to the Pathway of Memories and Milestones,” Commissioner Carrique said. “Each one honours members of our organization and others whose impact continues to shape our story. With the support of the OPP Youth Foundation, countless underprivileged youth are given opportunities that inspire growth, hope, and meaningful change in their lives.”

The OPP Association Vice-President (now President) David Sabatini attended to honour this significant occasion, remarking: “The Pathway of Memories and Milestones is more than just stones; it is a testament to the commitment and service of our members. It is rewarding to know that through this

Since the first stones were unveiled in April 2017, the Pathway of Memories and Milestones has grown to 726 stones, each with its own unique story. The public is welcome to view the pathway on the terrace of the front lawn at OPP General Headquarters, offering a moment to reflect on the legacies celebrated and the brighter futures being built through the OPP Youth Foundation.

David Sabatini, OPP Association Vice-President (now President), walks alongside fellow delegates as the Pathway of Memories and Milestones ceremony gets underway.

Carl Dalton (left), CEO of Dalton Associates Mental Health Services, and OPPA Vice-President (now President) David Sabatini stand with hundreds of attendees as they honour the lasting impact of OPP members and supporters.

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Empower your fi nancial journey with the Right Credit Card

Whether you’re looking to earn unlimited Flex Rewards points,1 enjoy low interest rates1 or benefit from a variety of insurance options,1 our diverse range of credit cards is designed to enhance your financial well being. Apply online or speak with us today to find the right card.

Manage your credit card securely and conveniently Take control of your credit card by using the CardWise platform to set up automatic payments, register for eStatements, enable alerts and more.

1

Scan the QR code to learn more about the features and benefits of our cards, and review disclaimers and terms and conditions.

The Collabria Visa card is issued by Collabria Financial Services Inc. pursuant to a license from Visa.

*Trademark of Visa Int., used under license.

PV031325ENG | 03/2025

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912 Police and Peace Officers’ Line of Duty Deaths Honoured By: Scott Mills, Ontario Provincial Police Association

O

n September 24, 1998, the Government of Canada officially proclaimed the last Sunday of September of every year as Police and Peace Officers’ National Memorial Day. Three more historical names were added to the tablets at the rear of Parliament Hill in Ottawa on Sunday September 28, 2025, bringing the total names engraved on the tablets at the rear of Parliament Hill to 912.

Canadian Forces Military Police (formerly Canadian Provost Corps) Lance Corporal John “Jack” Baker died in the line of duty on December 1st, 1915, when he was struck by car while directing traffic in Toronto, Ontario.

Canadian Forces Military Police Acting Sergeant George E. Cook died in the line of duty on June 5th, 1941, when his police motorcycle crashed near Saint-John, New Brunswick.

Thunder Bay Police Service Constable Craig C. Town died of respiratory failure on August 16th, 2023. His death was causally linked to 1991 when he was shot multiple times while on-duty, leaving him a quadriplegic.

Thousands of police and peace officers representing police services and police associations across Canada and the USA in full dress uniforms, along with civilian police members joined families of many of the fallen officers on the East Block lawn of Parliament Hill for the 2025 Memorial.

Thousands of police and peace officers along with civilian members of law enforcement joined families of officers who died in the line of duty to honour their service and sacrifice on National Police and Peace Officers’ Memorial Day 2025. (All photos: Scott Mills)

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Families of the fallen officers attended a reception on Parliament Hill, and a private Family Vigil at the Tablets on Saturday evening.

The National Peace Officers’ Memorial Run and the Canadian Police Memorial Ride to Remember saw hundreds of runners and cyclists arrive on Parliament Hill Saturday afternoon, riding from Ontario and for the first time from Quebec, to honour the memory of our fallen officers.

rear of Parliament adjacent to the Tablets at the National Police and Peace Officers’ Pavilion.

An archived version of both the Reading of the Names, and the Parliament Hill Service, as well as video of the arrival of the runners and cyclists, and photos from the weekend are available on the official Canadian Police and Peace Officers’ Memorial blog at cppom.ca/live.

The Service was live streamed, and watched by thousands, including live at a local Service held in Thunder Bay, Ontario. The Reading of the Names occurred preceding the Service from the

The CPPOM organizing committee is always striving to update their lists of family members of our fallen officers, and welcome applications for historical additions of Names. Visit cppom.ca for a list of the Names, criteria and contact information.

The Reading of the Names of 912 police and peace officers who died in the line duty in Canada on National Police and Peace Officers’ Memorial Day 2025 from the National Police and Peace Officers’ Memorial Pavilion at the rear of Parliament.

Members of the OPP Association Board of Directors gathered to show their support and solidarity. From left to right: Director Mike Adair, Director Lynn Neale, Director Dave Dube, President (at time of photo) John Cerasuolo, Vice-President David Sabatini and Director Terri Hubbert.

912 names of police and peace officers killed in the line of duty in Canada are engraved on tablets at the rear of Parliament Hill in Ottawa.

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TD Insurance is here for you after a car accident It doesn’t matter if it’s the city, country or a frozen highway, we’re here to help start your claim and get you back on the road.

Stress-free claims Car accidents can be stressful, but making a claim doesn’t have to be. Here are some helpful tips to guide you after an accident and throughout the claims experience.

• Start your claim right from your phone. You can submit an auto claim with step-by-step guidance via the TD Insurance app. Download the app here.

• Towing when you need it. TD Insurance is here to help you get towing after a car accident. You can call for a tow by dialing: 1-866-454-8910.

• Track your claim. Now, there’s an easy way to avoid the stress that can accompany the claims experience and feel confident about your claim's progress. Our new claims tracker makes it easy to monitor updates at every stage of your claim. It allows you to follow every step of the experience, including damage evaluation, repair in progress, and vehicle ready for pickup.

Whether your car is damaged or out of commission, we’re ready to help. Visit one of our TD Insurance Auto Centres, Preferred Vendors or an auto shop of your choice and get back on the road soon.

What To Do If Your Car Is Damaged Whether your car is drivable or not, we're here for you through every stage.

Before starting your insurance claim, it’s important to make sure you're safe first. Above all else, don’t forget to: • Pull over to a safe spot and ensure that there are no injuries to you or anyone else in your vehicle. If you see that someone is injured, don’t move them • Call 911 if there is an injury and try to stay calm • Make sure you know where you are and make yourself visible.

Once safe, start your claims process. Our dedicated advisors are here to provide a simplified claims experience while providing advice about what to do next and walking you through every step of the way.

What To Do After Common Car Accidents Fender benders and minor accidents are the most common auto insurance claims we receive. So, what do you do if you find yourself in one of these situations?

• Before taking any other steps, make sure that everyone involved is safe and contact emergency services if needed • Report the incident to TD Insurance within seven days to allow us to get started on your claim • Take note of your surroundings: Where the incident took place, the weather conditions, and location are details that may be helpful to provide • Be prepared to provide details on the incident if asked. We recommend having the following information ready: - The year, make and model, of all vehicle(s) involved - The registration and license plate number of the vehicle(s) involved - The driver of the vehicle’s name, and driver’s license number - The police officer's information or the related police report (if involved.

Your dedicated advisor will help you with any questions you may have.

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TD Insurance Auto Centres We’ve made it easier for you to get the support you need for your car. TD Insurance Auto Centres have everything you need under one roof: repair professionals, rental cars and on-site TD Insurance claims advisors.

When you need support for your car, choose between one of our TD Insurance Auto Centres, one of our Preferred Vendors or opt for a body shop of your choice. We’re ready to get you through your accident and claims experience with dedicated claims advisors available at convenient hours.

TD Insurance is here to get you through your insurance claims experience. Interested in learning more?

From definitions to policies, we answer your frequently asked questions about car claims here.

Our affinity program partner, TD Insurance is committed to providing OPPA members with access to preferred rates on home and car insurance. Plus, you could save in more ways when you join over 1 million Canadians who choose TD Insurance, the #1 home and car group insurance provider in Canada. Learn more about the special coverage considerations for OPPA members or start your quote tdinsurance.com/oppa.

OPPA members are eligible for preferred rates and proprietary coverage on Home and Auto Insurance.

OPPA members get the following special overage considerations: When an OPPA member becomes deceased, TD Insurance will write off the written premium balance up until their next renewal date – “waiver of premium”.

If an OPPA member is involved in an accident while driving a commercial police vehicle, TD Insurance will not apply a rate increase for the accident.

When an OPPA member becomes deceased, TD Insurance will transfer the Member’s policy(ies) into the name of the surviving spouse.

TD Insurance will offer residential fire coverage to homes in rural areas with alternative heating sources (i.e. propane, pellet stoves, fireplace, etc.).

Members could also save more when Auto Insurance is bundled with Home, Condo and/or Tenant’s Insurance. Feel confident you have the coverage that fits. Get a quote and see how much you could save with TD Insurance.

Go to tdinsurance.com/oppa or call 1-844-257-2365

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Fall 2025

Benefits 101

A detailed look at your health and dental coverage, one benefit at a time.

ORTHOTICS & ORTHOPEDIC SHOES Custom-made orthotics and custom-made/modified orthopedic shoes are defined as follows: Custom-made foot orthotics A device made from a cast of the foot that can be inserted into the shoe to support, align, prevent or accommodate foot abnormalities and improve how the foot functions.

Custom-made/modified orthopedic shoes Footwear made specifically for one patient, from raw materials, using a variety of measurements and a three-dimensional case of the patient’s feet.

Coverage Summary Eligibility for coverage is based on specific criteria where the use of custom-made orthotics or custommade/modified orthopedic shoes are a required treatment for the eligible medical diagnosis.

Custom-made foot orthotics – 100% up to a maximum of $500 per calendar year; limited to one pair per calendar year.

Custom-made/modified orthopedic shoes – 75% up to a maximum of $500 per calendar year; limited to one new pair OR repair for one pair per calendar year.

Predetermination Requirements for Custom-made Orthotics and Orthopedic Shoes A predetermination decision is recommended prior to the purchase of orthotics or orthopedic shoes. The following is required to submit an estimate: Custom-made Orthotics Custom-made Orthopedic Shoes  A Prescription by the following: Physician, Chiropodist, Podiatrist or Orthopedic Surgeon. The prescription must state the medical diagnosis requiring the use of custom-made orthotics or orthopedic shoes as treatment. A prescription which only describes symptoms will not be accepted.  Estimated cost of the custom-made orthotics including detailed description of the type of orthotic to be provided.  Details of the casting technique (foam, 3D laser/scan) to be used for the patient.

 Estimated cost of the custom-made orthopedic shoe including description of process and materials used to fabricate the shoe & details of the casting technique (foam, 3D laser/scan) to be used.  Brand name and model of the shoe  description of each modification to be made, and the associated cost.

Exclusions • • • •

Off-the-shelf, non-custom or prefabricated orthotics Off-the-shelf, non-orthopedic footwear (i.e. comfort shoes and sandals) Shoes purchased specifically for participation in sports or recreational activities Custom-made or custom-modified sandals

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Benefits 101

A detailed look at your extended health and dental benefits, one service at a time.

Claim Submission Requirements When submitting a claim, the following documents must be submitted: Custom-made Orthotics Custom-made Orthopedic Shoes  Copy of Predetermination Decision/Approval received prior to purchase OR  Prescription from the health care providers listed above if estimate was not submitted prior to purchase  Original Receipt including:  Original Receipt including:  Dispensed by Kinesiologist, Orthotist,  Dispensed by Kinesiologist, Orthotist, Pedorthist, Podiatrist, Chiropodist, Pedorthist, Podiatrist, Chiropodist, Chiropractor, or Physiotherapist Chiropractor, or Physiotherapist  Details of the casting technique (foam, 3D  Details of the casting technique (foam, 3D laser/scan) used laser/scan) used  Detailed description of the type of  Detailed description of process and orthotic provided materials used to fabricate the shoes  Breakdown of the charges for the orthotic  Brand name and model of the shoes  Copy of Biomechanical Examination or Gait  Description of each modification made (if Analysis; examinations conducted within a 3applicable) year period of the dispense date is acceptable.  Breakdown of the cost of the shoes and each modification (if applicable)

How to Submit Claims for Orthotics and Orthopedic Shoes Claims may be submitted online by visiting My Canada Life at Work from your browser, the My Canada Life at Work mobile app, or by submitting a paper Health Claim form. When submitting a claim for orthotics or orthopedic shoes online, select “Medical Equipment” for the type of claim and be sure to select the appropriate medical equipment for your claim.

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