Impact of Mobile App Performance on the User-experience and Best Tips to elevate it!
“While making a payment using an app for booking a hotel, you hit the submit button and the page doesn’t load. All you see is a blank screen. How would you feel? Questions like ‘Is my payment done?’ and ‘Will I lose my money?’ start popping up in your mind, leaving you clueless and annoyed!” Such incidents have had happened with all of us some or the other time. With such a negative experience, will you ever use that app again or recommend it to others? Never! That’s how a bad performing app hampers the user experience. All the mobile app development efforts can go in vain in minutes. So, what is the impact of a poor mobile app performance on the customer relationship and the businesses?
Impact of a Poorly Performing App on Customers and Business: Today’s customers have limited patience and short attention spans. They want instant output for their actions. If their expectations aren’t met, they are bound to leave the app. A mobile app that crashes at times, has slow response times or shows similar performance barriers, is simply hated by the customers. Here are some direct and indirect effects of a poorly performing app. • It will lead to unsatisfied customers. • The number of downloads will reduce considerably. • Existing, as well as potential customers, are bound to leave. • The time and efforts of the development team will be wasted. • The reviews and ratings of the app will aggravate. • All this can adversely affect the brand identity and the bottom line of the business.
These effects can be devastating for a business. So, a mobile app development company or a business using a mobile app for their growth must ensure that they provide an enjoyable and enriching experience Copyright © Biz4Solutions LLC. All Rights Reserved Biz4solutions Logo and designs are trademarks of Biz4Solutions LLC. All trademarks and logos referenced herein are the properties of their respective owners.