Parent, Student and Staff Satisfaction Satisfaction Surveys are conducted annually. Sheldon College employs the services of an external marketing agency ‘Engaged Strategy’ to undertake all our surveys. Below is a cross-section of responses received from the 2022 survey conducted for Parents, Students and Staff. Most questions in the survey were rating questions utilising a 1 – 10 scale; with 1 being the lowest and 10 the highest.
Parent Feedback 374 responses were received with respect to the Parent Satisfaction
Highest Rated Functional Elements
Key Statements
1.
Professional
•
Overall satisfaction with Sheldon College 7.32
2.
Courteous
•
Children and happy 7.71
3.
Supportive
•
Made to feel welcome 7.72
4.
Helpful
5.
Responsive
•
Caring/Loving environment 7.41
6.
Easy to deal with
7.
Considerate
8.
Accommodating
9.
Knowledgeable
10.
Cooperative
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