Shaw Hotels & Consultancy Services Pvt Ltd
Our Service
Shaw Hotels & Consultancy Services Pvt. Ltd. is one of the leading Mystery Shopping Companies in India. Our Audits: • We customize parameters for assessment based on your service and brand standards. • We offer web based reporting to reduce time lag in communication. Our Shaw Benchmark will help you map your organization with others in customer experience. Shaw Hotels & Consultancy Services Pvt. Ltd. has the infrastructure and network of mystery shoppers to handle multi-location surveys across India and Overseas. • Provide you with actionable inputs on both your hard and soft quality
Customer Experience Consulting •
Shaw Hotels & Consultancy Services Pvt. Ltd. can assist you in creating organization wide SOP’s where procedures in any area of operation are in sync with systems laid out in the design of the software.
Manpower Rationalization The end result of the manpower rationalization studies are recommendations that will enhance and streamline operations in terms of • Organization structure • Areas that staff could be outsourced. • The ideal ratio of fixed v/s variable staff, based on core / non-core areas. • The productivity standards and quality of services desired by the client.
Human Resources Transforming your HR Assets into Asset Creators Our HR services include:
Set up of HR systems and procedures Employee Appraisal systems Organizational structures Operating manuals Career mapping HR Audits Employee Engagement Surveys Manpower Rationalization Studies
Contact Us Branch Office : 640 B, Khorshed Villa, Khareghat Road, Dadar, Mumbai - 400 014, India. Phone Number : +912224116220, +912224113018, +912224165961 Contact Email : hrd@shawhotels.com enquiries@shawhotels.com, training@shawhotels.com, qualitycell@shawhotels.com Lets get connected Socially Facebook Twitter Google+ Linkedin Youtube