Amazon Alexa Use-Case In in Hospitality Sector
Technology empowers businesses, doesn't matter in which vertical they are involved. Like every sector, hospitality is also leveraging the best of technology to attract, engage and retain clients. The increasing expectations of guests have bound hoteliers to look for better options that can provide an enhanced experience to their guests. Here come voice assistants. You must hear of Alexa, Google Home, and allied devices and their use in your home. Have you thought about experiencing it in your hotel stay? The hospitality industry is planning to introduce Voice Assistants to make the stay more comfortable and pleased for boarders. As Amazon has introduced Alexa for commercial use, Amazon Alexa skill development agency can help hoteliers develop a special version of Alexa that would help hotel deal with their guest with more ease and deliver a better experience. Amazon's voice-bot will be compatible with varied Alexa devices such as Echo, Echo dot, and Echo Plus. These devices later installed in hotel rooms and enable the guest to opt better in-room services like request housekeeping or room service, control room's devices like lights, TV, thermostat, play music and many more. Alexa has the potential not just to assist guests, but also fosters efficiency in operations for the staff. Going forward, we will discuss the possible use cases of this popular voice assistant implementation in the hotel settings for the visitors and its employees. A) To Improve The Quality of Hospitality Services