Learning Programme Courses 1-2-1 support Grant funding Job clubs & drop-ins Work experience & placements
I am delighted to welcome you to our exciting Learning Programme, which is jam-packed full of great learning opportunities. We offer training and support that can help you develop new skills or build on those you already have. Whether you choose to come along to one of our job clubs, complete an online qualification, or just have fun discovering how to upcycle, there really is something for everyone! For Severnside residents there is no charge for a number of the courses so please take a look through our programme and see how we can help you build a brighter future.
How to register Register online at
0300 300 0059
What we offer Job clubs & drop-ins
Work experience & placements
Courses Apply for jobs workshops 4 Arts & crafts 4 City & Guilds Entry Level 3 certificate in Online Basics 5 Princeâ€™s Trust Team Programme 5 Upcycling 6 CSCS cards 6
Online courses Equality & diversity 7 Data protection at work 7 Safeguarding everyone 8 Manual handling people & objects 8 Positive attitudes & behaviours 9 Confidentiality 9 Level 2 Food Hygiene 10
Please look for the Claimant Commitment tick on the above courses and sessions as they could go towards your commitment hours, with your Job Centre Advisorâ€™s agreement.
Job clubs & drop-ins
We hold a number of job clubs and drop-ins to offer you support and advice on a range of topics at our Digital Dens. Whether you are looking for a job, need help writing your CV, want to learn how to use computers or would just like general housing advice there are lots of opportunities for you to come along and see how we can help you. You can view a full programme of our sessions by visiting www.severnsidehousing.co.uk or calling 0300 300 0059.
Individual 1-2-1 support to help you on your journey into work is available to Severnside residents. A designated officer will help you: • Develop your skills and confidence • Search and apply for jobs • Work on your CV • Research training courses that will help you get into work Some of Severnside’s job clubs and 1-2-1 support sessions are funding by the Building Better Opportunities project. The Building Better Opportunities project brings together funding from the Big Lottery Fund and the European Social Fund (ESF) to help tackle the poverty and social exclusion faced by the most disadvantaged people in England.
Work experience & placements
We can offer work experience placements to people who will benefit from spending time in an office environment. We currently offer either two week or eight week work placements in an administrative or customer service role and hope to offer more opportunities as our programme develops. Our eight week work placements are delivered in partnership with the Job Centre. You will be allocated a mentor to support you through your work placement and an action plan will be completed at the start of your placement to identify key areas in which you would like to gain experience. Follow up support is also available once the placement has ended to help you move into work. Please contact your Job Centre Work Coach for a referral to us.
Applying for jobs workshops (4 week course) Our weekly jobs workshops will take you through training and guidance to support you into work. Covering your journey from initial job searching through to interview, we will give you hints and tips and hands on exercises to help you get the job!
You will learn: • Where to search for jobs • How to write your CV • What to include in your covering letter • How to complete your job application including your personal statement
• How to match your skills to the job description and person specification • Interview hints and tips
Severnside resident — free Non-resident — £5
Arts & crafts Join us for a range of arts and crafts to suit all ages and abilities. Share your new found skills with friends and family. Our two hour workshop is open to everyone, including children accompanied by an adult.
You will learn how to: • Make your own cards and gifts • Create your own art projects at home
Cost: Severnside resident — free Non-resident — £5
City & Guilds Entry Level 3 Certificate in Online Basics Would you like a certificate in IT online skills to add to your CV? This course, offered in partnership with the Good Things Foundation, is an opportunity to complete online courses through Learn My Way and progress to a City & Guilds Entry Level 3 Certificate. There will be an assessment to gain this qualification. The key elements of this course can be completed online at any of our job clubs and drop-ins, or in the comfort of your own home. Once you have completed the modules on Learn My Way we will register you for the assessment.
You will learn how to: • Communicate using email • Search the internet • Use the internet safely
Prince’s Trust Team Programme If you are aged between 16 and 25 and are not in education, employment or training this is the ideal course for you. This 12 week team programme will give you the opportunity to build your confidence, develop new skills and help you take the next step into employment or further education. It’s the chance of a lifetime — so why not give it a go?
During the programme you will: • Gain qualifications and work experience • Take part in community projects
• Enjoy a week-long residential with lots of team building activities.
Upcycling This course will teach you easy techniques to recycle items from around the home. Don’t throw away that old jumper or broken piece of jewellery, bring it along and see how you can re-vamp or re-purpose it. Our two hour workshop is open to everyone, including children accompanied by an adult.
You will learn how to: • Re-purpose or re-fashion your old or ill-fitting clothes • Re-vamp old and broken jewellery and accessories
Cost: Severnside resident — free Non-resident — £5
CSCS cards The CSCS scheme confirms you have the right training and qualifications to work on a construction site. Most contractors and builders require their workers to hold a valid CSCS card and this course will help you gain a valid six month provisional CSCS card. This is a first step to gaining a longer standing role specific CSCS card, which your current or future employer may help you to gain. This training course is available through National Careers. Before you take the test you will need to complete a series of training sessions. However, you can continue the training until you feel ready to take the test. Course cost: The cost of the course and the test are funded through Job Change. However, if you need to retake the test you will need to meet this cost.
Once you have passed your test, you will need to purchase your CSCS card. Severnside resident — £15 Non-resident — £30
Our online courses are delivered in partnership with the Virtual College. Course
You will learn
Equality & diversity
Ask the question ‘what is equality and diversity?’ and you will get a variety of answers.
Data protection at work
There is much confusion and most people are wary of dealing with equality • and diversity issues for fear that they may do or say something wrong. • This training course aims to make things clearer. It is vital that those who • collect and use personal data maintain the • confidence of those who are asked to provide it. • The Data Protection Act 2008 provides a means to ensure confidence is maintained. The aim of this module is to provide an overview of the benefits and legal requirements in adopting data protection principles in the workplace.
What is meant by equality, diversity and inclusion How the law impacts on equality, diversity and inclusion Some of the diverse characteristics of people in society How to apply equality, diversity and inclusion in the workplace The eight principles of the Data Protection Act What these principles mean to you in your role What subject access requests are and how they should be dealt with
You will learn
This module will form an introduction to the safeguarding of young and vulnerable people. It will emphasise how important it is for practitioners to ensure the safety and security of anyone in their care, or who they come into contact with in their role.
Back injury is the main reason for absence from the workplace and one third of all reported injuries that result in three days off work are cause by manual handling accidents. Employers are required by law to take reasonable steps to safeguard the health and safety of all employees, one of which is increasing awareness about the hazards related to manual handling, and outlining what can be done to minimise risk. This outline manual handling module provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads in their work environment.
Manual handling people & objects
• • • •
How to recognise signs of abuse Local and national contexts How to respond: recording and reporting Ways to reduce likelihood of abuse Serious case reviews, case studies and summary Why you need to know how to move and handle objects correctly The key pieces of legislation that relate to manual handling The responsibilities they place on you and your employer The basic theory of how your spine works, common injuries and how you can avoid them Key factors to take into account before undertaking the moving or lifting of a load
You will learn
Positive attitudes & behaviours
Positive attitudes and behaviours are important because they lead to more productive workplaces and relationships. This course will help you identify positive behaviours and attitudes and to assess you own.
Confidentiality of information is enforced on the ‘need to know’ principle, which forms the cornerstone of information security in today’s business world. The confidentiality bubble restricts information flows with both positive and negative consequences.
What positive attitudes and behaviours are How they affect communication and behaviour How they can affect personal effectiveness at work Your strengths and weaknesses What confidentiality is and why it is important The four key requirements of the confidentiality model Your role in creating a confidential service
Level 2 Food Hygiene Certificate in Catering An online qualification that can be completed at home or anywhere with internet access. Once started, you have a month to complete the course. As well as gaining your ‘Qualifi’ accreditation certificate, you will also learn vital skills for working in catering. This course meets health and safety requirements so is suitable for anyone wishing to serve or sell food, as well as anyone wishing to improve their food hygiene skills.
You will learn: • The law that applies to business and food handlers • Food safety hazard • Principles of safe food storage
• About the importance of cleaning food premises and equipment • Cooking and handling food
£13 If you are a Severnside resident you may be eligible for support with course fees. Please take a look at our grant funding section for further details.
Our grant funding can support you if you are on a low income and are unable to fund training that will help you find employment. If you are a Severnside resident you can make up to two grant funding applications a year. However, funding will be limited to a maximum of £100. To get started on applying for grant funding you will need to have a clear idea of the following: • Training course or learning opportunity • Cost of training • How the training will improve your chances of finding employment Our officers will then be able help you make a full application.
Our Digital Dens at Castlefields and Meole Brace are helping our customers bridge the digital divide and get online. The Dens offer cyber-cafĂŠ style facilities with free internet access which is ideal for getting online to make claims, search for jobs and make savings through online shopping. Delivered in partnership with Social Telecoms the Dens provide affordable access to broadband and wi-fi services, along with refurbished equipment for sale.
Meole Brace 25 Maesbrook Road, Meole Brace, Shrewsbury, SY3 9NL
Castlefields 69 New Park Street, Castlefields, Shrewsbury, SY1 2LE
Building Better Opportunity funding will support projects in England that tackle poverty and promote social inclusion. The funding is provided by the Big Lottery Fund and the European Social Fund.
Contact us 0300 300 0059
Brassey Road, Old Potts Way, Shrewsbury SY3 7FA severnsidehousing
Courses 1-2-1 support Grant funding Job clubs & drop-ins Work experience & placements
Severnside's Learning Programme