CLEVLOT - Stakeholder Summit 3.0

Cleveland Vacant Land Opportunity Tool Environmental Justice Collaborative Problem-Solving (EJCPS) Grant Cleveland, Ohio

Working Groups Summit October 26, 2022

Project grant recipient:

Project funded by:

Project consultant:

Sections 01 CLEVLOT Overview 02 Working Group Updates | Co-Chairs (20 minutes) - Focus Area - Problem Statement - Prototype Proposal 03 Rapid Prototyping Session (45 minutes) 04 Station Feedback (25 minutes) 05 Report Back (15 minutes) 06 Wrap Up

CLEVLOT

p. 2

01 CLEVLOT

CLEVLOT Overview

p. 3

CLEVLOT.ORG

CLEVLOT

p. 4

PROJECT PARTNERS

CLEVLOT

p. 5

PROJECT GOAL

Cleveland Vacant Land Opportunity Tool (CLEVLOT) The final outcome of this process will be a collaboratively-built, open-source database and planning tool to guide vacant land reuse projects and management strategies for the advancement of environmental justice, public health, and quality of life for Cleveland’s overburdened communities.

CLEVLOT

p. 6

PROJECT TIMELINE

2022 2023 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

ADVISORY COMMITTEE MTG

STAKEHOLDER SUMMIT 1.0

DEVELOP VACANT LAND PLANNING TOOL

STAKEHOLDER MTG 2.0

STAKEHOLDER SUMMIT MTG 3.0

LEVIN FORUM

WORKING GROUP MEETINGS

FOCUS GROUP

PUBLIC MEETING

FOCUS GROUP

FOCUS GROUP

MILESTONES ACTIVITIES PROJECT PRIORITY MAPPING ANALYSIS & MAPPING

DRAFT METRICS & FRAMEWORK

OUTLINE PROJECT SCOPE PECHA KUCHA PRESENTATIONS

REFINE METRICS

BARRIERS & SOLUTIONS

ESTABLISH WORK GROUPS

IMPLEMENTATION GUIDELINES IDENTIFY PRIORITY PROJECTS & BARRIERS

WORK TO IMPLEMENT PRIORITY PROJECTS

PROPOSED SOLUTIONS PROJECT VOTING

CLEVLOT

PUBLIC ROLLOUT

REFINE FRAMEWORK

BUILD DRAFT OF DATABASE / PLANNING TOOL

REVIEW / REVISIONS TO PLANNING TOOL p. 7

PRODUCT DEVELOPMENT STAGES The CLEVLOT tool will be built through a collaborative process involving community engagement, planning, scholarship, and design development.

Launch Design & Development Prototyping Concept Creation User Research

CLEVLOT

p. 8

WORKING GROUP SCHEDULE Working groups will develop their prototypes over a six month process. In order to stay on track, recommended actions for each monthly meeting are shown below.

01

02

AUG Generate problem statement and set goals

CLEVLOT

03

SEP Refine problem statement and goals through research

Create prototype proposal

04

OCT Summarize proposal in presentation

Present proposed prototype to other working groups

05

NOV Start developing prototypes

Review progress, continue prototype development

06

DEC Test prototype

Review results of tests

JAN Refine prototype

Finalize prototype

p. 9

WHAT IS A PROTOTYPE?

A prototype is an early example or version of a product created to test a concept or process.

It’s a part of a solution to a bigger, more complex problem, that allows us to learn and gather feedback about what the ultimate solution might consist of.

It’s a part of the bigger solutions.

CLEVLOT

p. 10

WHAT IS THE PURPOSE OF A PROTOTYPE?

1

To devise and solve problems, the team has to do or create something.

2 To communicate ideas in an understandable way.

3 To start a conversation with end users to help get specific feedback.

4 To test possibilities without compromising on a single solution.

5 Fail quickly and inexpensively and learn from mistakes before investing too much time, reputation, or money.

6 Break down complex problems into smaller elements that can be tested and evaluated.

CLEVLOT

p. 11

LET’S LOOK AT AN EXAMPLE PROTOTYPE:

Informational Poster

https://welcometocup.org/projects/vendor-power

In 2009, The Street Vendor Project collaborated with CUP and designer Candy Chang to create Vendor Power, a pamphlet and fold-out poster that decodes the rules and regulations for New York’s 10,000+ street vendors. The poster uses simple graphics and minimal text — in the five languages most commonly spoken among NYC’s vendors — to explain some of the most-often violated laws, with the goal of helping vendors understand their rights and avoid unnecessary fines.

CLEVLOT

p. 12

LET’S LOOK AT AN EXAMPLE PROTOTYPE:

Online StoryMap

https://storymaps.arcgis.com/stories/6d5563926ef3449fbcbaf73d00eeac66

ArcGIS StoryMaps Create inspiring, immersive stories by combining text, interactive maps, and other multimedia content. Publish and share your story with your organization or everyone around the world.

CLEVLOT

p. 13

LET’S LOOK AT AN EXAMPLE PROTOTYPE:

Process/Service Blueprint

Visualizing the Vacant Land Reuse Process EVIDENCE

TIME

USER JOURNEY

00:00:00

00:00:00

00:00:00

00:00:00

00:00:00

LINE OF INTERACTION

LINE OF VISIBILITY

SUPPORT

LINE OF INTERNAL INTERACTION

Framework adapted from NNGroup

Service Blueprint A diagram that visualizes the relationships between different service components — people, props (physical or digital evidence), and processes — that are directly tied to touchpoints in a specific customer journey.

CLEVLOT

p. 14

LET’S LOOK AT AN EXAMPLE PROTOTYPE:

Resource Webpage https://communityprogress.org/resources/

Resource Page A web page that provides valuable information for a specific topic.

It will typically include a variety of helpful links and are optimized for several keywords that relate to that topic.

CLEVLOT

p. 15

02

Working Groups

CLEVLOT

p. 16

FINAL WORKING GROUPS

Long-term Stewardship & Support

Planning Criteria, Metrics & Integration

Process Transparency & Community Engagement

Long-term Stewardship & Support Policy & Funding

Problem Statement:

Problem Statement:

Problem Statement:

Problem Statement:

of support that provides

environmental justice data

wanting to reuse/revitalize

education, planning, and

Bank disposition process is

tool to locate projects

vacant land, there is a lack of

resources for green space

time-intensive, reactive, and

on vacant land with

clarity around the process of

developers, resulting in high

lacks strategy, causing the

consideration to beneficial

acquiring land from the City of

rates of project failure and

rate of incoming parcels to

and harmful features and in

Cleveland Land Bank resulting

an increased maintenance

outpace the rate of parcel

alignment with neighborhood,

in delays, lost investments, and

responsibility for the City of

disposition and a steady

city, and regional goals.

diminishing trust.

increase in parcel inventory.

Chair:

Chair:

Co-Chairs:

There is no consistent system

Decision makers lack an

For residents and organizations

Cleveland when projects fail.

Co-chairs:

David Wilson, LAND Studio Mikal Jeanbaptist, BBC Anthony Scott, City of CLE

CLEVLOT

Latreasa Scott, UMDC Marka Fields, City of CLE

Bianca Butts, BBC Cathi Lehn, City of CLE

The current Cleveland Land

Divya Sridhar, CNP Michiel Wackers, City of CLE p. 17

Working Group

Long-term Stewardship & Support 1a

1b

Problem Statement

There is no consistent system of support that provides education, planning, and resources for green space developers, resulting in high rates of project failure and an increased maintenance responsibility for the City of Cleveland when projects fail.

2a Brainstorm Prototypes

● ● ● ● ● ●

Votes

1 Prototype a position. Someone to help provide support as needed.

Need consistency in a dynamic environment. Help desk? Work w/ CDC, community centers, or public libraries to train an existing position. People are overwhelmed with the process of reviewing codes, City Hall, ect. Someone to be the translator. Look at CLE Documenters as example. Many would be looking for funding sources—need help identifying grants.

0

2 Central Resource for Information. For example, people looking to acquire a vacant lot have different needs. Current system is very specialized, but we need to standardize some components. Need a solution that is accessible & effective. Could start as a webpage for the prototype. (Should be interactive, but will provide baseline for wants and needs.)

0

3 Curriculum. Particularly if we leverage CDCs or libraries. Foundation w/ foundational dollars to support, because running out of money is a key challenge. Institutionalize learnings from various organizations. (Vacant Lot 101 Curriculum on a website, which has a forum) Question routing webpage or Vacant Land web forum. Examples like iNaturalist or Reddit page w/ verified respondents.

Goals

Support the existing effort to create Land Trusts in Cleveland.

Develop a resource center in partnership with a Land Trust—1 stop shop.

Clear communication regarding who is the steward of a VL project.

Clear understanding of Land Bank approvals to take actions.

Provide multiple outreach channels (in-person, digital, multilingual, etc.)

Need to coordinate with updated policy (econ. dev. vs. community dev.)

2b

Prototype Proposal

A web forum to access and archive crowd-sourced information about planning, funding, and operating vacant land reuse projects.

4

Before Next Meeting: Summarize Prototype Proposal in a few presentation slides.

3 CLEVLOT

p. 18

Working Group

Planning Criteria, Metrics, and Integration 1a

1b

Problem Statement ●

Decision makers lack an environmental justice data tool to locate projects on vacant land with consideration to beneficial and harmful features and in alignment with neighborhood, city, and regional goals.

2a Brainstorm Prototypes

● ● ●

Votes

Survey or conversations within the community. Answers could guide approach.

What are the fine-grain needs of the community?

Bridge scales of city planning and neighborhood/residents.

2

Definitions of data layers. Need to define EJ data, “beneficial” and “harmful”, as well as multi-scale goals.

Environmental and Racial Justice Tool - (TPL maps could be a start)

5

Best practices resource. Find best practices from other cities related to this problem statement. (ex. National Neighborhood Indicators Partnership) Resources page for available funds, support.

Goals

Achieve a macro-level understanding and micro-level (block by block) understanding of Environmental Justice.

Keep everybody engaged and involved in the process of developing and tracking progress towards our metrics/framework.

Create a decision-making tool that is testable. Validated by different users.

Integrate vacant land work with the other plans & programs. Not just city-scale, but regional. (Connect to Climate Action Plan & across silos.)

2b

Prototype Proposal

A selection of data to define environmental justice and a method to capture community vision that informs vacant land reuse decisions.

0 0

3 Before Next Meeting: Summarize Prototype Proposal in a few presentation slides.

CLEVLOT

p. 19

Working Group

Process Transparency and Community Engagement 1a

1b

Problem Statement ●

For residents and organizations wanting to reuse/revitalize vacant land, there is a lack of clarity around the process of acquiring land from the City of Cleveland Land Bank resulting in delays, lost investments, and diminishing trust.

2a Brainstorm Prototypes

● ● ● ●

Votes

A Flowchart (Responsibility, Timeline, Identifiable process, decision steps) - Create a tangible item (non-digital) - Online tool (easily accessible) 211 (How can it help?)

Flowchart (Where are points in the process where community members are involved)

3

Build partnership with existing resource distribution network.

Cleveland Public Library system - Land Bank University, both in-person & online. ● Land Bank University - more Educational (From Place to owning parcel) Neighborhood Transformation Alliance Resource Center @ each Recreation Center.

Court system has become a strong resource point for outreach.

Map existing actions done by CDCs. (What is the follow through with residents?)

Create a new Community Outreach Platform? Responsive. Gamification?

2

Existing Resources Platform - (ex. Help understand what current food system programs are available?)

1

Vacant Land Matchmaker (Mapping Project to a Place) (Person - Place - Organization)

2

Goals

Technology can be a barrier for some community members, so our solution should recognize this user need.

Visualize the process in a clear and accessible manner for those that are responsible for disposing of land.

Create a “fluid system”— answer who, how & provide customer support.

Communicate an identified and reliable timeline.

Enable all to use the same tool—a shared resource. (Ex. Land Bank Univ.)

2b

Prototype Proposal

A print and digital graphic representation of the vacant land reuse process for residents and organizations that identifies areas for community involvement.

3 Before Next Meeting: Summarize Prototype Proposal in a few presentation slides.

CLEVLOT

p. 20

Working Group

Policy and Funding 1a

1b

Problem Statement ●

The current Cleveland Land Bank disposition process is time-intensive, reactive, and lacks strategy, causing the rate of incoming parcels to outpace the rate of parcel disposition and a steady increase in parcel inventory.

2a Brainstorm Prototypes Process Map. Who’s the user? Appeal to average user. (Web, videos) Orgs could support this larger process.

(Gretchen) City working on mapping the current process, but it’s so broken now, that not valuable to map the current process. Lots of people we need to talk to and we’re understaffed.

Flowchart that describes the process, however, that might be ineffective because the process is so complex.

Too many channels?

What changes do we need to make to the process?

Audience? Targeted message first. Can we go back and see people who applied for lots in the past five years? Where they successful or not? Engage VL Applicants to learn from their experience, but also help them through the process as a way to test our prototype. City and all learn from process. Time consuming!

● ● ●

Votes

Goals

Lots identified for large-scale development should include a deadline (expiration date) and a transition plan for alternative or interim uses.

Land bank process results in more lots at their highest and best use.

Include a list of criteria for what a developer is & what the highest and best uses are for vacant land. Includes framework, definitions, and priority list.

Solutions should be transferable to other cities. (Ex. Vacant Land University.

Provides education and leadership.)

2b

Prototype Proposal

A set of definitions and policies that empowers the Cleveland Land Bank to facilitate faster and more strategic disposition of vacant parcels.

Proposed set of policies. Share with City Council. Legislative vs.

Permitting process vs. Land Bank Process. Integrate these two processes? Reduce the questions that need to be answered. Leave the permitting and design to the standard permitting process. (Informal vs.

Formal)

3 Before Next Meeting: Summarize Prototype Proposal in a few presentation slides.

CLEVLOT

p. 21

03

Rapid Prototyping Session

CLEVLOT

p. 22

RAPID PROTOTYPING SESSION (45 MINUTES) Make something!

Who is the audience?

What is the format?

What content is needed?

CLEVLOT

p. 23

FOR UPDATES, CHECK: CLEVLOT.ORG >> WORKING GROUPS

CLEVLOT

p. 24