Residential Real Estate sustainability-tool for retailbanks
SETTING THE SCENE
We live in a world urging global sustainability, highlighting housing's pivotal role.
And this is only going to get harder in the future because …
UNINFORMED BORROWERS
LENDERS MUST UPGRADE ADVISORY PROCESSES
LENDERS ARE LOAN ADVISORS, NOT ARCHITECTS
HIGH EFFORTS THROUGH TAXONOMY
INCREASED FRICTION IN TIME-TO-YES
INFLEXIBLE TECHNOLOGY
INCREASED ANXIETY OF BORROWERS THROUGH INCREASED POSSIBILITIES
MORE VERIFICATION WORK FOR BACK OFFICES
…
MISSION: Sustainable renovations without worries & within budget
Setle enables lenders to guide customers through the energy transition while promoting (green) financial products.
SETLE SOLUTION OVERVIEW
Guide customers throughout the energy transition and promote green mortgages. Transform your mortgage experts into sustainability coaches with ease
Digital-First Distribution
Build highly converting journeys with human advice and fall back.
API-First Infrastructure
The model generates revenue by offering API integrations with existing systems. This functionality ensures smooth data access from our platform.
SETLE FOR BANKS FLOW (MOBILE)
Start Postal code Type of building Habitable area EPC-value
Year of construction Rooms
use case
KBC has one of the leading apps in the banking scene worldwide. With over 3 000 000 users in total, it was important for them to support the energy transition of their customers in a digital and scalable way. Their digital assistant Kate & Setle will guide customers in their renovation journey through their banking app.
to read more on KBC website page
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Main reasons why KBC integrated Setle solution…
Customer Acquisition & Retention Regulations on EU Mortgages
Create digital twin of properties Insights in Subsidies
EU
And the results they are getting …..
Improve advisory Broaden service for financial advisors. Strengthen customer relations
Increase Revenues
Increasing conversion rates and reducing bounce rates leads to higher revenues
Lower Risk
Reducing the burden on customers to design more sustainable homes
Faster Mortgage Decision
Significant improvement on time-to-yes
Higher Conversion
Increasing customer satisfaction through optimised customer journeys
Digital Leadership
Competitive edge through the use of innovative digital solutions for digital green finance
"Thetransitiontorenewableenergywillhaveafundamental impactonsocietyasawhole.Forindividuals,themainfocus ofthetransitionisintheirhomes.Buyingahome,renovating it,improveinsulation,keepingenergybillsaffordable,... Families sometimes don't know where to start first and are especiallystuckwithalotofquestions."
“Wenoticethatcustomersarelookingforsolutionsthatmaketheirliveseasierand weseethepotentialofSetle.WebelieveinSetle'sstrongteamandexcellent solutionsthatfitseamlesslywithourcustomers'challengesandcontributetoa totalsolutionandexperienceforourcustomers.”
Karin Van Hoecke, General Manager Digital Transformation & Data
