Omnichannel & Digital Newsletter Vol.1 (1)

Page 1


CONTENTINDEX

01 DIGITAL TRANSFORMATION

Survey

Omnichannel workshop

03 CONSENT LEVEL

Our digital Currency Solutions

02

DIGITALCHANNELS UPDATES

GetResponse Myservier

04 DIGITAL PROJECTS

MyHealthPartner - ME DAFLON Digital Plan

05 OUROMNICHANNELENGAGEMENT MATUROMETER

Where do you think we

TRANSFORMATION

Omnichannel&Digital TransformationRoadMap

OMNICHANNEL

“In a world constantly driven by transformation, there's a quiet revolution happening in the pharma industry . Omnichannel is a solution that we need and it has been no time than now to accelerate its effective integration”

DigitalAdoptionin personallife SURVEYSUMMARY

DigitalAdoptionat Work

OMNICHANNEL&DIGITALTRANSFORMATIONROADMAPWORKSHOP DEC2024

MOSTEFFECTIVECOMMUNICATION CHANNELS

RELIESHEAVILYONDIGITALCHANNELS SERVICESFORDAILYACTIVITIESEG ONLINE SHOPPING/PAYINGBILLSANDRUNNING FINANCIALMATTERS.

REGULARLYLEVERAGEDATAANALYTICSAND DIGITALDASHBOARDSTOMAKEINFORMED DECISIONS,TRACKPERFORMANCEMETRICS, ANDDRIVEBUSINESSSTRATEGY.

%OFRESPONDENTSRATEEACHCHANNELAMONGTOP3

See that segmentation by digital preference is beneficial

HCPSDIGITALAFFINITYPREFERENCES

See that HCPs timeline on Veeva CRM is beneficial

Omnichannel provides the experiences HCPs want but requires high content volumes with the agility of accelerated approvals, Solution lies in “Persona” relevant content, Majority of us believes in that

Our Mass e-mail system, landing pages, Webinar platform

From1Oct2024to1Feb.2025

WEBINARS IS NOW AVALIABLE

Youcanstartusingitandrecording willbeavailableon-demandwith e-mailautomation

Checkthee-mailsubjectlinetipsontheomnichannelanddigital spaceMS-TEAMSchannel

Our HCP portal

My servier middle east underwent a major facelift and upgrade in its User Interface and content library makes it ready for new HCP enrolment.

The Content Factory is the key solution for omnichannel media production, now widely utilized by both the marketing and medical teams. It enables content personalization and accelerates the creation of digital assets, enriching the MyServier library with high-quality, tailored materials.

INTODAY'SOMNICHANNELLANDSCAPE PERSONALIZEDCONTENTCREATIONIS ESSENTIALFORBUILDINGMEANINGFUL CONNECTIONSWITHHCPS.

TAILORINGCONTENTTOTHEIRSPECIFIC NEEDS,PREFERENCES,ANDBEHAVIORS ENSURESRELEVANCE,ENHANCES ENGAGEMENT,ANDDRIVESBETTER EDUCATIONALIMPACT.

BYLEVERAGINGDATA-DRIVENINSIGHTS, COMPANIESCANDELIVERTHERIGHT MESSAGEATTHERIGHTTIME,FOSTERING TRUSTANDLONG-TERMRELATIONSHIPS. AFTERALL,"CONTENTISKING,BUT ENGAGEMENTISTHEBETTERKING"

BECAUSEEVENTHEBESTCONTENTHOLDS LITTLEVALUEIFITDOESN’TRESONATE, SPARKINTERACTION,ANDINSPIREACTION.

OVERVIEWOFOURHCPTYPES

ConsentedHCPsareourmostvaluable ConsentedHCPsareourmostvaluable digitalasset,andexpandingour digitalasset,andexpandingour databasewiththemisakeypriority. databasewiththemisakeypriority.

GetResponse can provide a solution for our non-targeted non-consented HCPs, Through a sign-up form to be placed in conferences and big events with a QR code

A consent campaign to be launched by April 2025

The My-Health-Partner ME website is highly needed to enhance company equity by positioning itself as a trusted patient resource and strengthening partnerships with HCPs – HCOs & POs, to improve awareness, Solving the low adherence and control rate in Chronic CMVD.

TO BE STARTED SOON

Partnering with Viseven a global PharmaTech service provider, combining marketing and technology expertise, with innovation and strategic capabilities that will help us to design, implement, and execute a digital marketing campaign for DAFLON at a scale providing:

Omnichannel Customer Experience (OCX)

Content Experience (CoX)

Technology providers

CustomerExperience MaturityModeltomoveto theShareOfMind

BITLYISAURL-SHORTENINGTOOLTHATENHANCESLINKSHARING, TRACKSPERFORMANCEWITHANALYTICS,ANDBOOSTS ENGAGEMENTTHROUGHBRANDED,TRACKABLELINKS.

CANVAISAUSER-FRIENDLYDESIGNPLATFORMTHATALLOWS ANYONETOCREATEPROFESSIONALVISUALSWITHCUSTOMIZABLE TEMPLATES,DRAG-AND-DROPTOOLS,ANDCOLLABORATION FEATURES.

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